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Organisation: UK Sport Salary: £41,100 PA (Full-Time Equivalent) This role is 21 hours/ week FTE 0.58 £23,975 PA. Location: Office based - UK Sport have offices in London, Loughborough, and Manchester. Contract Type: Part Time 21 hours per week & Permanent Closing Date: Sunday 28th June 23:59 Interview Dates: First stage Monday 6th July, Second stage week commencing 13th July Who are UK Sport? We are the UK’s trusted high-performance experts, powering our greatest athletes, teams, sports and events to achieve positive success. Investing a combination of National Lottery and Government funds, we support our Olympic and Paralympic sports to realise their world-leading potential and help bring major sporting events to the UK. Our purpose is to lead high-performance sport to enable extraordinary moments that enrich lives. We are on a mission – to create the greatest decade of extraordinary sporting moments; reaching, inspiring and uniting the nation. That mission is underpinned by three ambitions for UK high-performance sport; to keep winning and win well, to grow a thriving sporting system and to harness those to inspire positive change. Working with the sports and events we fund, DCMS, and our partner organisations across the UK high-performance system, we are building on 25 years of ever-growing success to write the UK’s next chapter for Olympic and Paralympic sport. About the role: This is a unique opportunity to work at the heart of UK Sport, partnering directly with the Director of Strategy and Business Enabling. As Executive Assistant, you’ll play a critical role in enabling the Director to operate at their best. You’ll act as a trusted business partner - managing priorities, shaping the flow of information and ensuring the right things happen at the right time. You’ll lead on the Director’s diary, inbox and programme of activity, making smart decisions about priorities and bringing clarity to a fast‑moving environment. Alongside this, you’ll play a key role in preparing for Board and Executive Team activity, coordinating high‑quality papers and ensuring everything runs seamlessly. This is a varied, high‑trust role where you’ll be close to decision‑making, working across the organisation and acting as a key connector - ensuring the Director is informed, supported and focused on what matters most. This role is offered on a part-time basis (21 hours per week), with flexibility around how these hours are worked. This could suit someone looking to work during school hours or balance other commitments. The role operates on a hybrid basis, with a minimum of one day per week in the office. Who will I be working with? You’ll work closely with the Director of Strategy and Business Enabling, acting as their right hand and day‑to‑day partner. You’ll also collaborate with Heads of Department and colleagues across Strategy and Business Enabling, as well as teams right across UK Sport. Externally, you may connect with Board members, senior stakeholders and partners - ensuring communication is clear, timely and professional at all times. About you You’re an experienced Executive Assistant (or similar) who thrives in a fast‑paced, high‑profile environment. You’re organised, calm and always one step ahead. You’re comfortable handling a wide range of tasks - from day‑to‑day coordination to supporting high‑level governance. You do it all with discretion and professionalism. You build strong relationships quickly. You communicate clearly and confidently, and you have the judgement to know when to act, when to escalate and when to challenge. Above all, you take pride in enabling others to succeed, and you’re motivated by being part of a team delivering meaningful impact. What you’ll bring · Outstanding organisational skills and attention to detail · Strong ability to prioritise and manage a constantly changing workload · Excellent communication and interpersonal skills · Experience supporting senior leaders in a complex organisation · Confidence managing inboxes, diaries and competing demands · Ability to handle confidential information with discretion · A proactive, solutions‑focused mindset · Strong IT skills and confidence working across systems and tools It’s a bonus if you also have: · Experience supporting Board or Committee activity (e.g. papers, minutes, logistics) · Experience acting as a key point of coordination across teams or departments · Experience working in a public sector or similarly complex environment · Confidence working closely with senior stakeholders or external partners · Experience identifying improvements and streamlining ways of working As you’ll see from the more detailed Job Description, we are looking for an exceptional candidate who will naturally look to collaborate with others. In return, we will be there with you every step of the way. Come join us and be part of the heartbeat of high-performance sport in the UK.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here Aviation is one of the key focus sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their capacity needs of the future. AECOM is actively seeking talented and experienced Aviation Engineers across all levels for immediate employment in our Aviation hub offices in Croydon, Basingstoke, Manchester to work on commissions across the region, the wider UK and Ireland and overseas. Job Summary/Responsibilities • Performing a wide array of aviation-related pavement and civil infrastructure design, planning, construction support, and client management services for airport clients ranging from large airports to General Aviation airfields including directly with the airport owner/operator or for design and build contractors., • Design of airport engineering projects including runways, taxiways, aprons, vehicle service roads, airfield lighting and signage installation, navigational aids, drainage improvements, utility relocation and protection, and pavement rehabilitation on both small and large multi-discipline projects, • Co-ordination of or collaboration in the production of several projects concurrently, • Contributing towards and maintaining positive client relationships, • Support in the preparation of proposals., • Working with or implementing project Quality Assurance/Quality Control., • Preparation of engineering design reports, project definition documents, construction plans, works programmes and contract documents / technical specifications, • Collaborating with design teams consisting of multi-discipline design engineers and technicians, • Coordination with stakeholders as required to meet client requirements Ready to push the limits of what’s possible? Here’s what we’re looking for: • Experience and track record in civil design, planning and construction support ideally within the airport environment and working on large scale aviation projects., • Experience of undertaking design work as part of an integrated, multi-disciplinary and/or multi-organisation, collaborative team, • Knowledge of Civil Aviation standards and recommended practices (ICAO, EASA, CAA, FAA, MAA), • Knowledge of DMRB or highway civil engineering design, • Knowledge of drainage design., • Experience of or knowledge in NEC3/4 contracts, • Competent with Microsoft Office applications and ideally Microsoft Project., • Good knowledge/experience of AutoCAD, preferably with Civils 3D and AviPlan. Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major projects in Aviation. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days • Degree in Civil Engineering (or equivalent);, • Professional qualification: Working towards or holding Membership of the Institution of Civil Engineers (or equivalent). We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

We’re looking for a Business Development Manager EMEA to accelerate growth for our asset tracking and visibility solutions across the airline and cargo sectors through IoT & Software. This is a high-impact role for a consultative business developer who excels at building trust, driving deals, and delivering customer value through technology. SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions ensure the safe delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do. We’re a fast-growing, purpose-driven company where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? · 🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare. · 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation. · 🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. · 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell. · 🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: • Drive new business and account expansion for SkyCell’s IoT and software solutions across the EMEA airline and cargo ecosystem., • Lead the full sales cycle — from prospecting and discovery to proposal, negotiation, and contract closure., • Execute account-based strategies that identify new opportunities and deliver measurable results., • Collaborate with Pre-Sales, Marketing, and Product teams to design the right solutions, grow the pipeline, and share customer insights that shape SkyCell’s digital roadmap., • Represent SkyCell at customer meetings, events, and industry conferences as a credible, knowledgeable partner., • Maintain clear and accurate CRM records, forecasting opportunities and ensuring pipeline discipline. What You'll Bring: • 5+ years of experience in B2B SaaS, IoT, or logistics technology sales., • Proven success in consultative or value-based selling, managing complex sales cycles end to end., • Experience in the air cargo, airline or supply-chain industry is highly desirable., • Demonstrated self-starter mindset — able to identify opportunities, set priorities, and execute independently., • Take ownership of results — working independently while aligning closely with internal teams on strategy and execution., • Strong commercial acumen with the ability to connect technology to business outcomes., • Confident engaging (senior) stakeholders across commercial, operations, and IT functions., • Collaborative and adaptable, working effectively with Pre-Sales, Marketing, and Product Management., • Willingness to travel regionally and internationally. What's In It For You? · ⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life. · 🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions. · 💼 Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team. · 🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program. · 👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave. · 🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind. Ready to Make an Impact? We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative. Stay Connected with SkyCell Visit _ and explore #WeAreSkyCell on LinkedIn How to Apply Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email. If you have any questions, you can contact our Talent Team (_). SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic. For this position, if you are not located in, or able to relocate (without sponsorship) to one of the above locations, your application cannot be considered.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here Aviation is one of the key focus sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their capacity needs of the future. AECOM is actively seeking talented and experienced Aviation Engineers for immediate employment in the North-West or West Midlands of England to work on commissions across the region and the wider UK and Ireland. Job Summary/Responsibilities • Performing a wide array of aviation-related pavement and civil infrastructure design, planning, construction support, and client management services for airport clients ranging from large airports to General Aviation airfields including directly with the airport owner/operator or for design and build contractors., • Design of airport engineering projects including runways, taxiways, aprons, vehicle service roads, airfield lighting and signage installation, navigational aids, drainage improvements, utility relocation and protection, and pavement rehabilitation on both small and large multi-discipline projects, • Co-ordination, and production of several projects concurrently, • Maintain positive client relationships, • Support in the preparation of proposals., • Implement project Quality Assurance/Quality Control., • Preparation of engineering design reports, project definition documents, construction plans, works programmes and contract documents / technical specifications, • Collaborating with design teams consisting of multi-discipline design engineers and technicians, • Coordination with stakeholders as required to meet client requirements Ready to push the limits of what’s possible? Here’s what we’re looking for: • Aviation experience, • Experience and track record in civil design, planning and construction support within the airport environment and working on large scale aviation projects., • Experience of undertaking design work as part of an integrated, multi-disciplinary and/or multi-organisation, collaborative team, • Knowledge of Civil Aviation standards and recommended practices (ICAO, EASA, CAA, FAA, MAA), • Knowledge of DMRB or highway civil engineering design, • Knowledge of drainage design., • Knowledge of NEC3/4 contracts, • Competent with Microsoft Office applications and ideally Microsoft Project., • Good knowledge/experience of AutoCAD, preferably Civils 3D. Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major projects in Aviation. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days • Degree in Civil Engineering (or equivalent);, • Professional qualification: Membership of the Institution of Civil Engineers (or equivalent) or working towards a similar qualification. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne #EVB About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Job Title: Business Development Representative Location: Field based - North East Scotland (Aberdeen, Tayside & Fife) Contract and working pattern: Permanent, 37.5 hours per week Base salary: £24,800 with pay increase expected 1st April 2026 Are you ready to Be Your Best Barr None? Let's Grow!!! AG Barr is a leading UK soft drinks business, home to iconic brands like IRN-BRU, Rubicon, Boost, and FUNKIN. For over 150 years, we have been building great brands and championing a responsible business that values diversity, community, and minimising environmental impact. We are seeking an ambitious and results-driven Business Development Representative (BDR) to become the face of our brands across a dedicated territory. This field sales role is essential for driving our growth within the crucial Symbols & Independents (S&I) retail sector. As part of a collaborative territory team, your ability to work together to achieve shared goals will be crucial to our collective success What we’re looking for… As a BDR, you will be a key player in the National Field Sales Team, taking direct responsibility for supporting and growing our presence within a defined portfolio of Impulse outlets. Your work will be guided by our principles: GAIN, RETAIN, MAXIMISE. • Proactive Distribution: Determined pursuit of distribution and availability of the AG Barr core brand range, educating retailers on our Hero, Core, and More brands to increase sales., • Target Delivery: Consistently achieve sales KPIs, including market share growth, display placement, availability, and overall scorecard improvement, using data to track performance and demonstrate growth., • Energy Focus: Play a vital, frontline role in delivering our ongoing Energy Portfolio distribution plan, capitalising on this high-growth sector., • Build Lasting Relationships: Be a personable and relatable partner, building rapport quickly to secure commitment from customers and present our brands with confidence., • Trusted Advisor: Use your market insight to educate retailers, offering support with re-merchandising to maximise sales for both the retailer and AG Barr., • Execution with Excellence: Sell and communicate brand plans with an exceptional eye for detail, ensuring our brands are perfectly represented at the point of purchase through impactful Point of Sale (POS) materials., • Flawless Organisation: Maintain excellent time management, effective route planning, and meet call targets to maximise your day and ensure you have all POS materials organised for each visit., • Team Collaboration: Operate as a key part of a broader territory team, demonstrating a collaborative spirit to achieve shared goals and share market intelligence. What you’ll bring... We know that top Business Development talent comes from every background—from hospitality and retail to sales and customer support. We are looking for the mindset and capability, not just the job title. If you have experience excelling in a customer-focused role and recognise yourself in the winning traits below, you already possess the DNA we need to succeed. • Proactive Initiative & Self-Motivation: You are a self-starter who actively seeks out opportunities, follows up without prompting, and thrives working unsupervised to exceed targets., • Resilience and Confidence: You bounce back quickly from rejection and communicate with conviction that comes from a genuine belief in our products and your own ability., • Exceptional Communication & Relatability: You are clear, concise, and responsive, building rapport quickly and making every customer feel heard and understood., • Learning Agility: You are curious, coachable, and quick to grasp new product information and market trends, allowing you to adapt your strategy based on feedback and results., • Deep Customer Insight: You are skilled at understanding the customer base, their pain points, and the retailer landscape to tailor your approach and build powerful partnerships. Essential Requirements: • Must hold a full, valid UK driving license., • Excellent written and verbal communication skills are essential for this customer-facing role, • Flexibility to attend occasional monthly team meetings, which may require overnight stays If you thrive on independence, love being on the road, and have a passion for driving sales in the competitive world of convenience retail, apply now! What we offer... We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Competitive Salary reviewed annually, • Quarterly bonus linked to business performance, • Company Car to fulfil the needs of the job, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. Speculative CVs from agencies will not be accepted. Latest closing date for applications is 4th March 2026 Please note, we may close vacancies early where we receive significant numbers of applications, so apply now! #IND1

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role As a Fullstack Software Engineer on the Catering team at Olo, you will design, build, and monitor solutions that facilitate the online ordering, management, and effortless transmission of high-value Catering orders to our customers. Our team's mission is to create tools and features that support restaurant operations for the accurate production of catering orders and ensure our guests are served on time and without interruption. We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies. • Design and implement scalable, high-quality components and services that align with team and company goals., • Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance., • Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions., • Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution., • Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence., • Document and share knowledge effectively to elevate the team’s technical expertise., • Champion best practices in software development, agile methodologies, and continuous improvement., • 3+ years of experience in software engineering, including excellent knowledge of C#, .NET and commercial experience with Typescript and a Front-end framework (React or similar)., • Experience with cloud services like AWS and familiarity of containerization with Docker and EKS., • Experience writing unit tests and testable code., • Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges., • Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes., • Deliver constructive feedback that empowers individuals and strengthens the team., • Communicate technical concepts clearly, adapting to both technical and non-technical audiences., • Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireQA Insights Specialist - Principal CoordinatorAbout this roleThis is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll doMonitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification ofGreat customer outcomes, process adherence/executionNon process adherence / executionTraining and knowledge gapsError trends and root causesSystem failuresValidation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvementCalibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessionsReporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of:Analysis of results, insights and data from multiple viewpointsPartnering with key stakeholders to refine and optimise insightsRoot cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what”Performing post insight impact reviewsMaintaining a record of business impact and continuous improvementSupport quick win and value add initiativesAppeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of changeAbility to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirementsStrong communications skills, being able to present findings in a clear and concise manner both written and verballyGood judgment and decision-making, being able to demonstrate strong reasoning skills with any analysisA passion for improving customer outcomes and Quality Assurance ExcellenceA positive mindset, contributing to the culture and values that are important to Capital OnePreferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and ScorebuddyWhere and how you'll workThis is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.What’s in it for youBring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireQA Insights Specialist - Principal CoordinatorAbout this roleThis is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll doMonitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification ofGreat customer outcomes, process adherence/executionNon process adherence / executionTraining and knowledge gapsError trends and root causesSystem failuresValidation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvementCalibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessionsReporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of:Analysis of results, insights and data from multiple viewpointsPartnering with key stakeholders to refine and optimise insightsRoot cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what”Performing post insight impact reviewsMaintaining a record of business impact and continuous improvementSupport quick win and value add initiativesAppeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of changeAbility to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirementsStrong communications skills, being able to present findings in a clear and concise manner both written and verballyGood judgment and decision-making, being able to demonstrate strong reasoning skills with any analysisA passion for improving customer outcomes and Quality Assurance ExcellenceA positive mindset, contributing to the culture and values that are important to Capital OnePreferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and ScorebuddyWhere and how you'll workThis is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.What’s in it for youBring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Aviation is one of the key focus sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their capacity needs of the future. Traditionally the UK Aviation business has been UK centric, focused on supporting our clients with airfield and civil infrastructure engineering services. Our future growth strategy is moving away from this, focusing around four key pillars, strengthening existing and building new relationships across our UK customer base, creating new client relationships and activity across Europe, building our aviation advisory business globally, and creating a new service offering targeting future flight and ESG. To support this growth, we are currently seeking a Technical Director to lead the development of our Aviation Advisory business in the UK, Europe and India to help grow the project pipeline and expand the team. In this role, you will develop winning proposals and work on a range of aviation advisory projects across the UK and Internationally. This role can be based in any of our UK AECOM offices. We are looking for a strategic business thinker with a large network of industry contacts who will drive the development of the advisory business and seek project opportunities that make a real impact in the aviation sector. We will be seeking you to understand our business and its services to develop a portfolio of advisory services to take to market. This will embody disciplines from across our 4 key business lines. If you have an expertise in ORAT, or any other specialist advisory skills this will be an advantage. Our clients include airport owners, contractors, governments, and regulatory bodies, through which we are pursuing a diverse range of opportunities and projects across the aviation advisory sector. Here’s what you’ll do: • Grow: Utilising your existing network, you will seek opportunities with current and new clients to build a pipeline of advisory projects. You will develop your relationships with key clients to the level of trusted advisor status. You will build AECOMs profile in this sector as we position ourselves as complex integrators, representing the aviation advisory business through conference participation and presenting, thought leadership and social media., • Lead: You will lead and manage a team of up to 5 people with a range of skills and seniority to deliver complex projects with demanding deadlines to a high level of quality., • Shape: You will write the strategy for the advisory business, identifying target markets and clients, building our service portfolio, setting annual P&L targets and identify strategic recruitment requirements., • Deliver: Consultancy services across a range of disciplines including airport master planning, capacity analysis, terminal and support facility planning, airfield planning and phasing, airside and terminal simulation modelling, and environmental and sustainability advice., • Advise: Provide expert technical and business advice and analysis to our clients through the management and delivery of projects, working alongside other aviation technical teams, including technical due diligence and technical advisor roles. As a subject matter expert, you will support major bids and programmes where specialist knowledge, insight and advice is required., • Ensure Quality: You will be responsible for ensuring the quality of our deliverables before they are presented to our clients., • Collaborate: You will be part of our wider Europe and India Aviation team, a multi-cultural/multi-disciplinary team based across the UK, Europe and India. It includes junior and senior members with a range of consulting backgrounds, all passionate about what we do in the aviation sector., • Minimum qualification: Bachelor’s degree. Membership of an appropriately recognized professional institution., • Technical Experience: Within the airport planning, airport design, airport engineering and airport construction sector., • Project Management and Delivery: Previous experience in leading multi-disciplinary project teams and delivering projects to required quality standards, on time and within budget. Experience and understanding of project quality control, programming and budgeting., • Business Development: Previous experience of developing and maintaining client relationships and work backlog with new and existing clients. Experience with consultancy contracts., • International experience: Experience with international companies and /or working in an international setting., • Team Management: Previous experience of team management and team building., • Advisory Experience: Able to demonstrate a strong client and stakeholder network within the aviation industry which will translate into winning and delivering airport projects in the advisory sector. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireQA Insights Specialist - Principal CoordinatorAbout this roleThis is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll doMonitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification ofGreat customer outcomes, process adherence/executionNon process adherence / executionTraining and knowledge gapsError trends and root causesSystem failuresValidation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvementCalibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessionsReporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of:Analysis of results, insights and data from multiple viewpointsPartnering with key stakeholders to refine and optimise insightsRoot cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what”Performing post insight impact reviewsMaintaining a record of business impact and continuous improvementSupport quick win and value add initiativesAppeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of changeAbility to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirementsStrong communications skills, being able to present findings in a clear and concise manner both written and verballyGood judgment and decision-making, being able to demonstrate strong reasoning skills with any analysisA passion for improving customer outcomes and Quality Assurance ExcellenceA positive mindset, contributing to the culture and values that are important to Capital OnePreferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and ScorebuddyWhere and how you'll workThis is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.What’s in it for youBring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Finance Manager North Leicestershire (Office-based) An exciting opportunity has arisen for an experienced Finance Manager to join a growing, family-owned technology business. Following recent growth, the business is investing heavily in its finance function, systems and processes, making this an excellent opportunity to play a key role in shaping the future of the organisation. This is a broad, hands-on position suited to someone who enjoys variety and wants to make a genuine impact beyond traditional finance. You'll oversee the day-to-day finance function while supporting operational processes, systems, compliance and business improvement projects, including the implementation of a new ERP platform. Key Responsibilities - Produce monthly management accounts, cash flow forecasts and financial reporting. - Manage VAT, payroll, year-end processes and liaise with external auditors. - Oversee accounts payable, receivable and credit control. - Maintain strong financial controls and ensure system integrity. - Support ERP implementation and continuous process improvement. - Manage inventory, purchasing and stock controls. - Oversee pricing administration, contract and tender support. - Support HR administration, fleet management and wider business compliance, including ISO accreditations. About You - AAT qualified, part-qualified CIMA/ACCA or qualified by experience. - Previous experience in a broad finance role within an SME environment. - Strong management accounting, cash flow and financial control experience. - Confident using finance systems and Excel, with ERP implementation experience advantageous. - Organised, proactive and comfortable taking ownership across both finance and operational activities. This is a fantastic opportunity to join a growing business where you'll have genuine autonomy, influence business decisions, lead process improvements and play an integral part in the company's continued growth

Residential Support Worker Full-Time | Permanent Are you passionate about making a genuine difference in the lives of children and young people? We are looking for caring, committed, and enthusiastic Residential Support Workers to join our dedicated team, supporting children and young people within a residential care setting. This is an incredibly rewarding opportunity for individuals who want to build a long-term career in children's residential care while helping young people achieve positive outcomes and reach their full potential. The Role As a Residential Support Worker, you will play a vital role in providing high-quality care, support, and guidance to children and young people. Working as part of a supportive team, you will help create a safe, nurturing, and stable environment where young people can thrive. You will be involved in all aspects of daily care, ensuring that young people receive the support they need while promoting independence, resilience, and positive development. Key Responsibilities Supporting children and young people in their day-to-day lives. Building positive and trusting relationships with young people. Completing daily recordings, reports, and other required documentation. Contributing to care planning and risk assessments. Supporting educational, social, and recreational activities. Maintaining a safe and nurturing home environment. Attending team meetings, supervision sessions, and training events. Working collaboratively with colleagues, families, and external professionals. Acting as a positive role model for young people and new team members. Supporting senior staff and shift leaders in delivering high-quality care.Training & Development We are committed to investing in our staff and providing clear opportunities for progression. Successful candidates will receive: A comprehensive induction programme. Full training on internal systems and procedures. Access to extensive online and face-to-face training. Regular fortnightly supervision and ongoing support. Opportunities to complete the QCF Level 4 qualification. Development in completing risk assessments, care plans, and document checks. Clear progression pathways within the organisation.About You We are looking for individuals who are: Passionate about supporting children and young people. Compassionate, resilient, and reliable. Strong communicators with excellent interpersonal skills. Able to work effectively as part of a team. Committed to personal and professional development. Motivated to build a rewarding career within residential childcare.Whether you are already working within residential childcare or looking to take the next step in your care career, we would love to hear from you. Apply Today If you're ready to make a lasting impact on the lives of children and young people while developing your own career within a supportive and ambitious organisation, we'd love to hear from you. To apply, please send your CV to: (url removed)

Senior Marketing and Campaign Manager DX Group Location: Hybrid working, with one/two days day a week in the office (Kettering/Nuneaton), plus occasional UK travel. About DX DX is an integrated logistics business with over 50 years behind it, supporting tens of thousands of businesses and residential customers across the UK and Ireland. We operate across freight, parcels, fulfilment, documents, final mile and a growing SameDay service, delivered through a network of more than 110 sites and over 5,000 colleagues. We’ve got the scale, the capability and the infrastructure. Now we’re focused on what comes next. Backed by H.I.G. Capital, DX is investing in digital capability, expanding its service offer and growing through acquisition. The ambition is to significantly scale the business over the coming years, with marketing playing a central role in how we present, position and grow that offer in the market. What you’ll be doing: You’ll own campaign development from proposition through to delivery. Build and deliver integrated 360 creative campaigns that drive awareness, generate leads and support the sales pipeline. Get under the skin of each service and turn it into clear, compelling value propositions. Create campaign content across LinkedIn, website, email and supporting channels. Write confidently and creatively, from top-line messaging through to longer-form content. Develop branded sales materials that help open conversations and support conversion. Work closely with sales teams to understand what’s landing, what isn’t and where support is needed. Support industry awards, events and PR activity to strengthen external presence. Use email as part of campaign activity, working with the digital team to support engagement and cross-sell. Track performance, report on results and adjust where needed. Work alongside the wider marketing team, PR agency, copywriter and creative support to keep everything aligned. What you’ll bring: A creative thinker who can turn a complex offer into something engaging. Experience building campaigns, not just producing assets. A strong grasp of how marketing supports sales and drives revenue. Confidence writing across formats, from short-form content to longer pieces. Experience creating content and materials that support commercial teams. Comfortable working at pace, managing multiple priorities and keeping momentum. A test-and-learn mindset, using performance to refine and improve activity. A collaborative approach, working across teams and with external partners. Over five years’ experience in B2B marketing. In return, you’ll get: The chance to help build a marketing function from the ground up. Real ownership of campaigns and how the brand shows up in the market. Direct access to senior stakeholders and decision-making. * Visibility of the impact your work has on the business. If you’re ready to take the lead on campaigns, bring ideas to life and make a visible impact, we’d love to hear from you

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu