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Tradewind Recruitment are working with a supportive Academy who are looking for an experienced First Aid Officer to join their wonderful team after the Easter Break. The role will involve ongoing and ad hoc pupil assessment, liaising with local authorities and working alongside the schools safeguarding and well-being teams and liaising with external agencies where required. You must hold the First Aid at Work qualification, or higher and be available to start in April on a full time basis (Monday - Friday). The school is well connected to the local community and is committed to providing the best in student care and well-being. Results are good and behaviour positive, the school building is modern and well equipped. To be considered for this role:- You will need to have an up to date First Air certificate- Be available for an April start until the end of the academic year at least- Have an energetic and positive outlook- The school are particularly interested to hear from First Aid officers with experience of working in a school setting or with young adults / pupils but this is not necessary The school is based in St Albans, Hertfordshire with good links from the town and staff parking. By joining this school as a First Aid Officer, they can offer you:Students with good behaviourA supportive team of fellow teachers, support staff and senior leadersPermanent contracts available following a fixed term period of 6-12 weeks To be successful in applying you must:This position is subject to an Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional reference checksYou must have the legal right to work in the UK Click 'Apply now' to be considered for this First Aid opportunity. Or for more information about the role, contact Sam Taylor on or email

Resident Liaison Officer - Social Housing Planned WorksBased in Hatfield Full time, permanent£30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Hatfield. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.Key Responsibilities include: • Working on planned maintenance projects, • Decent Homes programme experience, • Full clean driving licence with own vehicle, • Pre-entry visits and company inductions, • Collect tenancy agreement/approval forms, • Visiting tenants in their homes and advising them on when and what work is being carried out, • Act as the main point of contact and deal with any problems/queries that the tenant may have, • Contacting neighbourhood housing associations and establishing working relations with them, • Visiting properties that are being refurbished with potential tenants and advising them on completion dates Please apply online now, or call Meg from for more information!

Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent£24,000 - £26,000 per annum plus car allowance and mileageRole will be based in North West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades, • Liaise with site management staff to enable the flow of information between all parties, • Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues, • Previous customer service experience, • Excellent organisational skills, • Excellent communication skills, • Ability to work to tight deadlines, • Ability to work remotely as well as part of a team, • Professional attitude and approach to work, • Ability to competently operate MS office (Word & Excel), • Current and Valid UK driving license

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officers youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Youll get full training on revenue protection and conflict management. What youll bring • Valid UK driving licence - You must have a full UK licence and have less than 6 points., • CCN1 / CMA1 / CMA3 with MET1, • NVQ Level 2 in Smart Metering (Dual Fuel) / MOCOPA, • Experience installing gas and electric smart meters, • Strong customer service background with the ability to remain calm and professional in challenging situationsNice to have (but not essential):, • Dual Fuel - £42,285, • Dual Fuel (3 phase/CT) - £43,370, • Dual Fuel - £45,538 (if based inside the M25*), • £2000 per year safety and attendance bonus, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Company van/vehicle and fuel card for business use, • Discretionary bonus scheme, • 22 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupE #LI-LW #Seeka INDREG JBRP1_UKTJ

Our client in Hertfordshire isseeking a proactive and experienced Environmental Health Technical Officer to join the Environmental Protection Team on a temporary basis. This role offers the opportunity to support a busy and varied caseload, ensuring effective enforcement and compliance with key environmental health legislation. • Duration:12 weeks initially (with the possibility xrnqpay of extension), • Hours:37 Ensure you read the information regarding this opportunity thoroughly before making an application. Please click on the apply button to read the full job description

Resident Liaison Officer - Social Housing Planned Works Based in Hatfield Full time, permanent £30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Hatfield. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenan...

Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in North West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and worksPrevious Experience and Qualifications: Previous customer service experienc...

Internal Staff Only The Corn Exchange is not just the biggest venue in area it is also the busiest. We put on a whole range of events from the latest bands to children’s theatre, from huge corporate events to graduation ceremonies, from classical concerts to raves, weddings, parties and conferences. The Venue Team are key to the customer experience, and they ensure that all of our events are delivered to the highest standards, creating lasting memories of great nights out for all our customers. This role plays a key part in the operations of the venue. You will assist the Venue Officer during events with the delivery of customer and client focussed services within the Corn Exchange and Guild Halls. Working as part of the venues team to ensure the successful delivery of events by carrying out event tasks, including venue set-ups, stewarding, bar, cleaning and box office work, responding to and troubleshooting any issues that arise and pro-actively seeking guidance or support from a venue supervisor or venue officer as needed. About You: This job will particularly suit people looking specifically for evening and weekend work. Previous experience of working within a hospitality leadership role is desired. Whilst we’re looking for someone to work on the bar and stewarding teams predominantly, working as part of the Venues Team is a dynamic role requiring you to cover all the front of house tasks from time to time, including helping to set-up the venue, assisting the box office and post-show clearing and re-setting. So, if you’re keen to get stuck into all areas – we’d love to hear from you! In return we can offer many excellent employee benefits for those working at Cambridge City Council which include family friendly policies, a generous annual leave allowance, health & well-being initiatives, employee support scheme, learning and development opportunities and access to the Local Government Pension Scheme (LGPS). With so many opportunities to work on a wide range of events, joining the team at the Corn Exchange can help to get you noticed in the events industry. You will gain invaluable experience and work alongside experienced professionals, so get involved, send in an application today. This is a great opportunity for those who want to step up and work at an iconic venue – it is your time to shine. Hours: 37 hours Working Pattern: Monday – Sunday Contract: Permanent Salary: £13.90 - £15.06 per hour City Pay Band 2 (£26,824 - £29,064) + Enhanced rates for Saturday, Sunday, Bank Holiday and Night work Location: Corn Exchange & Guildhalls More Information: To find out more about the requirements of the role please visit and click on ‘Our Vacancies’. There you can search for the role and download the Role Profile which will tell you a bit more about the role. You can also click on the links here to find out more information about ___, ___or ___ If you would like an informal chat, please contact A pplication Process: You can follow the on-screen instructions to ‘Apply Online’ and complete an application. Recruitment Timetable: If you would like to be considered for this role, you will need to apply by 28 Februrary 2026. The role is for Internal Staff Only

The ideal candidate has experience in face-to-face customer service, a valid driving license, and strong communication skills. A leading infrastructure solutions firm is seeking a Customer Liaison Officer to work directly with the community. You'll engage with customers to provide vital information

Private Sector Housing Environmental Health Officer £40 per hour 37 hours per week | Welwyn Hatfield based - Hybrid (2–3 days in office) Initial contract | ASAP start We are seeking an experienced Private Sector Housing Environmental Health Officer to join their Resident Services and Climate Change team on an interim basis. This role requires a confident and proactive officer who can manage a varied caseload within a busy Private Sector Housing Team. You will be responsible for investigating complaints, carrying out HHSRS inspections and enforcement, undertaking HMO licensing inspections, and supporting complex and high-risk cases. Key Responsibilities: Conduct HHSRS inspections and take appropriate enforcement action Undertake proactive and reactive HMO licensing inspections Enforce housing legislation including the Housing Act 2004, Environmental Protection Act 1990, Housing and Planning Act 2016, and related regulations Serve legal notices, carry out works in default, obtain warrants, and support prosecutions Assess empty properties and work with owners to bring them back into use Support accredited landlords and student accommodation standards Assist colleagues with complex investigations The successful candidate will have strong legislative knowledge, experience in enforcement action, and the ability to work independently while contributing to a collaborative team environment. If you are an experienced Private Sector Housing EHO available for your next contract, we would like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Salary: £46,871 to £50,998 inclusive annual salary plus up to 19.7 percent employer pension contribution Contract: Permanent Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE Hours: Full-time (37 hours per week) Flexible working options (including hybrid) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in the Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: Provide high level, robust and specialist, professional legal advice and support in the provision of contract and procurement–related legal services to the Council(s) and their senior officers and councillors. Ensure client requirements are met within legal constraints. In addition, the postholder will support the achievement of the Council’s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. Who We’re Looking For We’re seeking a confident legal professional with: Legal expertise and experience in procurement and contracts law. Strong interpersonal and client management skills. A collaborative approach to working across Councils and teams. Join us in making St Albans City and District carbon neutral by 2030, guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values—trust, care, confidence, collaboration, and customer focus—while delivering sustainable services, reducing environmental impact and making a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. If you're ready to take the next step in your legal career and help shape the future of our Legal Shared Service, we’d love to hear from you. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 12th April 2026 Interviews are scheduled for w/c: 20th April 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-(Apply online only)

A fantastic opportunity has arisen for an experienced and dynamic HR professional to join a well-established and growing company based in St Albans in a part time role. 25 hours per week which can be worked across 3-5 days, this is an office-based role. You will be responsible for independently managing the full employee lifecycle, ensuring effective recruitment, onboarding, compliance, documentation, and HR systems. The role will maintain a structured and compliant stand-alone HR function, support managers and employees, and lead cost-effective recruitment. What’s in it for you? • Salary: Up to £43,000 pro rata, • Hours: 25 hours a week – ideally over 5 days, shorter week will be considered, • Friendly and supporting environment, growing company, opportunity to set up strategy within a new role in and established and successful company Key Responsibilities: Recruitment & Onboarding • Manage end-to-end recruitment processes, including advertising, screening, interview coordination, and candidate communication, • Manage relationships with recruitment agencies, • Prepare contracts, offer letters, and onboarding documentation, • Coordinate structured onboarding programmes with line managers HR Administration & HRIS • Maintain accurate employee records within the HRIS, • Manage employee data, right-to-work documentation, and compliance tracking, • Administer time, attendance, leave, and absence records, • Produce HR reports as required Policy & Compliance • Ensure company policies are applied consistently and remain up to date, • Support managers with disciplinary, grievance, and performance procedures, • Monitor compliance with employment legislation, GDPR, and internal standards Performance Management • Coordinate the Performance Management System (PMS) cycle, • Track objectives, review timelines, and documentation, • Support managers in maintaining clear performance records Training & Development • Coordinate internal and external training programmes and maintain training records and certification tracking, • Support succession planning and development initiatives Employee Relations Support • Act as a first point of contact for HR queries, • Independently manage complex employee relations matters, escalating to senior management only where strategic input or formal approval is required, • Promote a positive and professional workplace culture, • Ensure full compliance and adherence with all company policies, procedures, guidelines and SOPs What the employer is looking for: • Previous experience in an HR administration or HR officer role, • Strong understanding of employment law and HR best practice, • Experience using HRIS systems, • Strong organisational and documentation skills, • Ability to handle confidential information with discretion, • Detail-oriented, highly organised, proactive and solution-focused, • Professional and approachable with strong communication skills Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

ICT Contracts and Information Officer Grade 6, £33,699 up to £38,220 per annum pro rata 37 hours per week, full time, permanent Are you someone who enjoys organising information, building strong relationships, and making sure things run smoothly be

We are seeking a passionate, committed, creative, highly organised and detail oriented individual for the role of Referral and Information Officer (RIO). RIOs provide a crucial role within the Multi-Agency Safeguarding Hub (MASH) ensuring that vital information for and about children is recorded. Cr

Information Governanceofficer needed in Worcester Paying £17.

Freedom of Information and Parliamentary Questions Officer. As a member of the Customer Experience Centre within the Communications and Engagement group, you will manage Parliamentary Questions (PQs) and Freedom of Information Requests (FOIs). Analytical skills to interpret data and make decisions w

To be an integral part of the Information Governance Team ensuring high standards of Information Governance are implemented and maintained across the Group. Portsmouth Hospitals University NHS Trust are searching for a passionate Band 6 Senior Information Governance Officer to join their highly skil

Chief Information Officer (CIO), Arch Insurance International. The Chief Information Officer (CIO) for Arch Insurance International (AINTL) is a strategic executive role responsible for shaping, executing, and governing the technology agenda that drives profitable growth, underwriting excellence, su

Knowledge of Data Protection, Freedom of Information, Environmental Information Regulations, and information management. Are you passionate about protecting information and supporting good governance? Join our dedicated team working across the partnership as an Information Governance Officer and pla

This is a key role where you will support management of information requests such as data protection requests including subject access, as well as freedom of information & environmental information requests. Manage and respond to requests for information in relation to data protection, freedom of in

A public sector assurance service provider in the United Kingdom is seeking a Trainee Information Governance Officer to join their expanding team. This full-time role offers comprehensive training to develop into a public sector information governance specialist. Candidates can expect to assist clie

A leading healthcare provider in York is hiring an Information Governance Officer to ensure compliance with data protection legislation and standards. The role includes managing Freedom of Information requests, supporting compliance reviews, and maintaining vital governance documents.

To ensure that all contacts and referrals to Children’s Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services. Responsible for good data quality, complying with statutory guidance (Dat

A leading global provider of legal and business services is seeking an experienced Information Officer to manage research resources in support of a major international law firm. This position is crucial for delivering high-quality information services within a dynamic legal environment.

Report directly to the Chief Pharmacy Information Officer (CPIO). We have an exciting opportunity for a dynamic and experienced Lead Pharmacist who will support the Chief Pharmacy Information Officer on the implementation and operational delivery of digital pharmacy systems, including Electronic Pre

We are looking for an outstanding candidate with understanding and knowledge of the Freedom of Information Act and Data Protection legislation, have the ability to work independently and to use own initiative when appropriate, have experience in working with sensitive and confidential information, a

Position: Information Security Officer. Regularly evaluate the organization’s information security safeguards, ensuring they provide robust protection against evolving threats and information‑related risks. As the Information Security Officer, you will be the security point of contact for IT ope

A leading international law firm in London seeks a Knowledge and Information Officer to support its Global Financial Markets practice. A degree in Library or Information Science is ideal.

Management Information Officer. Leading on operational level analysis of customer and service information to provide insight of service performance and improvement opportunities focusing on delivering information to leverage efficiencies, hit key operational targets and reduce costs and overheads wh

A leading light rail operator in the United Kingdom is seeking a Governance, Risk & Compliance Officer to join their Finance and Information Security team.

Reporting to the Executive Director, the Chief Information Technology Officer (CITO) will play a critical role in establishing and maintaining the vision, strategy and roadmap for the organisation’s data and technology needs. The CITO will ensure the security, confidentiality, integrity and availa

The Bloomberg Information Security Office team is dedicated to making our products and technologies as secure as possible through design, development, and operation. We report into the Chief Information Security Office while working closely with regulated businesses, key lines of business, and devel

We are looking for a Regional Banner Information Security Officer to join us, to provide senior security leadership across our Group Technology function and ensure information security is embedded in day-to-day decision making and long‑term planning. Lead and manage Banner Information Security Off

Are you passionate about data protection, transparency, and good governance? We're looking for an organised and proactive Information Governance Officer to join our busy and supportive Information Governance Team. This is a great opportunity to learn about (UK) GDPR (The Data Protection Act), and wi

As the Business Information Security Officer, you’ll provide strategic guidance that protects our people, systems and data while helping advance our transition towards An Electric Britain. We’re looking for a Business Information Security Officer who combines strong technical understanding with

We are looking for Exams and Management Information Systems (MIS) Officer. Input, update, and validate student and course information ensuring data integrity and accuracy.

Fulfilling I&T information assurance, and compliance through supporting the completion of Data Protection Impact Assessments and Information Security Risk Assessments, overseeing information compliance and assurance services and leading on investigations into information security and compliance inci

Governance, Risk & Compliance (GRC) Officer. Finance and Information Security team. Information Security, Risk Management, Business, Law or a related discipline.

A leading finance service provider is looking for an Information Security Officer to safeguard information assets by identifying risks and monitoring security controls. The ideal candidate will have experience in information security and relevant certifications.

We have an exciting opportunity to join our Information Compliance Team as an Information Officer in Legal and Governance Services. The successful candidate will assist with the coordination, processing and management of information requests associated with the Data Protection Legislation and Free

A local authority organization is seeking a MASH Information Officer to ensure accurate processing of contacts and referrals within the Children’s Social Care.

Develop, maintain, and review cybersecurity, information security, and data security policies and procedures.

The KDN National Information Technology Security Officer leads the Information Security Organisation and the evolution of the security program, ensuring alignment with global information security priorities, KPMG policies, and regulatory requirements while engaging senior leadership and key stakehol

Chief Information Security Officer - IFP Joint Venture Job Description. In the Chief Information Security Officer, International Family Care & Professional (CISO, IFP) role, you’ll apply your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground‑break

A public sector organization is seeking a trainee specialist in information governance. The role will involve providing advice on data protection, responding to information requests, and supporting high-quality services to clients.

Trainee Information Governance Officer. Trainee Information Governance Officer. Our main services include internal audit, counter fraud, information governance and risk management.

The Assistant Knowledge and Information Officer (AKIO) will be part of the Global Financial Markets (GFM) Information team. Educated to degree level – degree in Knowledge Management, Information Management, Information Sciences or related discipline would be advantageous. The goal of Knowledge and