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Job Title: Finance Officer Location: Croydon, Hybrid working once training completed Hourly rate: £16 Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role Provide Equipment Hub is looking for a detail-focused and proactive Finance Officer to join our team. This is a key role supporting the smooth running of finance operations, ensuring invoices are accurate, suppliers are managed effectively, and financial processes are compliant and efficient. You'll play an important part in helping the organisation manage its resources effectively through accurate financial controls and insightful reporting. Key Responsibilities • Verify and match supplier invoices to purchase orders, identifying and resolving discrepancies, • Liaise with internal teams (procurement, warehouse) and external suppliers to resolve queries and avoid payment delays, • Build strong working relationships with stakeholders to ensure timely resolution of issues, • Raise purchase orders and track operational expenditure, • Conduct supplier statement reconciliations and request missing invoices, • Analyse expenditure to support effective budget management, • Run reports to identify outstanding invoices and follow up with suppliers, • Manage the finance inbox and respond to queries promptly About You We're looking for someone who is: • Highly accurate, numerate and detail-driven, • Proactive with strong problem-solving skills, • Confident communicating with stakeholders at all levels, • Able to manage their own workload and prioritise effectively, • Comfortable working to deadlines while maintaining high standards, • A collaborative team player Skills & Experience • Strong Excel skills (including formulas and pivot tables), • Experience using accounting, procurement, or financial systems, • Previous experience in a finance or administrative role, • Ability to carry out a range of financial and administrative tasks, • Experience working in an office environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Funding and Operations Officer Bromley £23.95 per hour PAYE Full-time contractInitially fully onsite, with the possibility of hybrid working (up to 2 days from home per week) following induction Key Requirements & Experience: • Previous experience using the Academy benefits processing system within a local authority environment to administer Housing Benefit and/or Discretionary Housing Payments (DHP) is highly desirable., • Extensive experience in assessing and determining Discretionary Housing Payment applications is essential, including reviewing income and expenditure, applying current legislation and council policy, calculating awards, and issuing clear decision notifications., • Ability to manage a high-volume caseload accurately and efficiently while maintaining compliance with statutory regulations, audit requirements, and service level agreements. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Orion Education is seeking an exceptional Chief Finance Officer to help shape the next stage of the Trust’s development. This is a pivotal executive leadership role at a critical moment for a forward-looking, values-led organisation with eight schools across Bromley and Kent. Orion is driven by a clear mission: to improve outcomes, transform lives and enable social mobility. Its work is underpinned by the values of trust, kindness and endeavour, and by a belief that strong culture, academic rigour and excellent leadership can make a lasting difference for young people and their communities. Working closely with the Chief Executive Officer, Board of Trustees and wider Executive Leadership Team, the CFO will provide clear, disciplined and strategic financial leadership across the Trust. You will ensure that Orion has the financial strategy, systems, governance and decision-making capability required to support sustainable growth, operational resilience and improved outcomes for pupils, particularly those who are most disadvantaged. Key responsibilities will include: • Leading the Trust’s long-term financial strategy, planning, budgeting and forecasting., • Providing high-quality financial insight to the CEO, Board and Executive Leadership Team., • Ensuring robust financial governance, compliance, risk management and assurance., • Overseeing statutory reporting, audit, cashflow, financial controls and regulatory requirements., • Implementing curriculum-led financial planning across the Trust., • Supporting school and Trust leaders to make evidence-informed decisions about staffing, resources and investment., • Driving value for money through procurement, contract management, systems improvement and standardisation., • Building financial frameworks that support sustainable growth and potential future school integration., • Developing finance colleagues and contributing to a strong, collaborative and accountable culture. This is a role for a finance leader who can operate with both strategic ambition and practical grip. You will be able to translate complex financial information into clear advice, build confidence among non-finance leaders, and ensure that resources are aligned to educational priorities. We are looking for someone who can bring: • Professional accountancy qualification and significant senior finance leadership experience., • A strong track record in financial strategy, planning, control and governance., • Experience of operating at executive or board level in a complex organisation., • The ability to manage significant budgets, risk and resources with confidence., • Strong judgement, integrity and accountability., • Excellent communication skills and the ability to influence a wide range of stakeholders., • A values-led approach, with the ability to build trust and develop others., • Commitment to Orion’s mission, values and ambition for young people. Just as importantly, you will be a leader with cultural tenacity, accountability with purpose, imaginative intelligence and the capacity to connect with colleagues, pupils, communities and partners. In return, Orion offers: • A senior executive role with real strategic influence., • The opportunity to join an ambitious Trust at an exciting stage of development., • Competitive salary of up to £125,000 per annum., • Pension provision and a strong commitment to professional development., • A culture that places wellbeing, inclusion and belonging at its heart., • The chance to make a lasting contribution to pupils, schools and communities. Orion Education is committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. The Trust is fully committed to equality, diversity and inclusion. For a confidential conversation, please contact Phil Southern at Ivy Rock Partners.

Technical Officer/ Clerk of Works (Repairs & Maintenance) Based in South East London/ KentCirca £45,500 + benefitsApplications close: 22nd June About the Organisation We are working exclusively with Keniston Housing Association, a well-respected, community-focused housing provider committed to delivering high-quality homes and excellent service to its residents.As a smaller organisation, Keniston offers a hands-on, collaborative environment where individuals can make a visible impact and take real ownership of their work.The RoleKeniston is seeking a Technical Officer to support the delivery of responsive repairs, voids, and planned maintenance across its housing stock.This is a varied, site-focused role where you'll act as the key technical point of contact, ensuring works are delivered to a high standard, on time, and with excellent customer service. Key Responsibilities • Carry out pre- and post-inspections of repair works, identifying defects and ensuring quality standards are met., • Diagnose building issues and specify appropriate remedial works, • Oversee void properties, including inspections, scoping works, and monitoring progress to completion, • Act as Clerk of Works on larger void projects and planned programmes such as redecorations and component replacements, • Manage contractors on site, ensuring delivery against time, cost, and quality expectations, • Provide technical advice to internal teams and support decision-making on repair issues, • Identify major defects or insurance-related issues and support claims processes, • Maintain accurate records and reporting using digital systems About You • Strong practical knowledge of building construction, repairs, and defect diagnosis, • Experience in a Technical Officer, Repairs Inspector, Clerk of Works, or similar role, • Background in housing, property maintenance, or construction, • Confident managing contractors and overseeing work on site., • Excellent communication skills with a focus on customer service and resident satisfaction, • Ability to manage multiple priorities and work independently, • Full UK driving licence and access to a vehicle required Why Join Keniston? • Opportunity to work in a close-knit, supportive team, • A hands-on role with real ownership and variety across repairs, voids, and projects, • Strong focus on delivering high-quality homes and resident outcomes, • Chance to make a visible impact within a community-driven organisation How to Apply This role is being managed exclusively. For more information or a confidential discussion, please get in touch. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch.\n\nThis is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners.\n\nHousing Officer - Tenancy Management\nPublic Sector - Local Authority \nFull Time - Monday to Friday, 36 hours per week\nTemporary Role - 3 months with likely extension\n£22.41 per hour PAYE / £29.72 per hour Umbrella\nHybrid Working - min. 3 days in office / visits, remainder at home\nIT equipment provided\nASAP startThe Role\n\nAs a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies.\n\nKey responsibilities include:\n\nManaging a large patch, taking full ownership of tenancy and estate management\nHandling complex tenancy issues, including enforcement and legal action\nInvestigating and resolving anti-social behaviour (ASB) cases\nCarrying out estate inspections and identifying improvements\nSupporting vulnerable residents to sustain their tenancies\nWorking closely with internal teams, contractors, and external agencies\nResponding to complaints, enquiries, and casework professionally and efficiently\n\nAbout You\n\nWe are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload.\n\nYou will have:\n\nProven experience in tenancy management within social housing\nExperience managing a large patch and complex caseloads\nStrong knowledge of housing legislation and ASB processes\nExperience preparing cases for legal action and court\nExcellent communication and relationship-building skills\nAbility to prioritise effectively and work under pressure\nA proactive, solutions-focused approach\n Why Apply?\n\nOpportunity to work in a challenging but rewarding frontline role\nMake a real impact on residents and communities\nGain experience managing a large and varied housing patch\nWork with a supportive and collaborative team\n\nIf you are an experienced Housing Officer looking for your next contract and confident managing tenancies at scale, apply today through Adecco.\n\nThis role is subject to a Basic Level DBS Check. \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

SEN Tribunals and Mediation Officer (Remote) PAYE: £320.33 per day Limited/Umbrella: £421.24 per day We are recruiting for an experienced SEN Tribunals and Mediation Officer to support a local authority on a remote basis. The successful candidate will have extensive experience managing Special Educational Needs (SEN) appeals and mediations, providing expert support throughout the tribunal process. Key Responsibilities: • Managing a caseload of SEND Tribunal appeals, • Preparing responses, evidence bundles, and case documentation, • Attending and representing the local authority at hearings, • Participating in Judicial Alternative Dispute Resolution (JADR) sessions, • Attending Tribunal Case Management Hearings (TCMHs), • Leading and supporting mediation processes to achieve positive outcomes, • Liaising with parents, schools, legal representatives, and key stakeholders, • Providing advice and guidance on SEND legislation, regulations, and tribunal procedures Requirements: • Proven experience in SEND Tribunal and mediation work, • Strong understanding of SEND legislation and the tribunal process, • Experience attending hearings, JADRs, TCMHs, and mediations, • Excellent case management, negotiation, and communication skills, • Ability to work autonomously in a fully remote environment This is an excellent opportunity for an experienced SEND Tribunal professional to join a supportive team and make a meaningful impact in achieving positive outcomes for children and young people with special educational needs. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Senior Customer Relations Officer £290 per day (Umbrella) Croydon (Hybrid) 5 Month Contract Summary: Our client is searching for a Senior Customer Relations team to join their team in Croydon! Within this role, you would be responsible for managing end-to-end complain cases in line with the regulatory requirements and ensuring fair, balanced outcomes for customers. This role focuses on delivering high quality investigations, clear final responses, and driving continuous improvement through root cause analysis, stakeholder collaboration and enhancing overall customer experience. Accountabilities for the role: • Effective management of a complaint caseload with maintenance of accurate and timely records., • Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL., • Timely production of “Final Response Letters” aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights., • Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS, • Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint, • Undertake effective root cause analysis tasks as requested by the Head of Customer Relations., • Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends., • Support in monitoring internal / external adherence to the Clients UK’s complaint handling procedure / regulations., • Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required., • Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence., • Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences., • Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate, • Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days, • Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT Admin, to assist them with forming their objective decision on the case, • Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: • Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF., • Solid complaint handling experience within an insurance company, especially a claims environment., • A sound understanding of the FOS and it’s associated procedures and practices. If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will only be able to respond to successful applications in the first instance.

Adecco is delighted to be recruiting for a Customer Insight Officer (Repairs - Stage 1 Complaints) on behalf of a local authority. This is a fantastic opportunity to play a key role in improving resident experience by driving insight, learning, and service improvements across repairs and complaints handling.\n\nYou will be responsible for managing and coordinating complex complaints, ensuring residents' concerns are fully investigated and addressed, while identifying trends and opportunities for service improvement.\n\nCustomer Insight Officer (Repairs)\n\nLocation: Croydon (Hybrid - 2-3 days in the office)\n Salary: £40,182 per annum\n Hours: 36 hours per week, Monday-Friday\n Contract: Permanent\n\nKey Responsibilities\n\nLead the handling of repairs-related complaints, ensuring thorough investigation and high-quality, customer-focused responses\nCoordinate complex cases, working across multiple teams to deliver consistent and timely outcomes\nEnsure compliance with complaints policies and relevant Ombudsman guidance\nAnalyse complaint data to identify trends, root causes, and improvement opportunities\nDrive continuous improvement by feeding back learning into service areas\nProvide support and challenge to internal teams to ensure high standards of complaint handling\nRespond to high-level enquiries (e.g. MP/Cllr correspondence) with clarity and professionalism\nMaintain accurate records and ensure robust case management processes\nAct as a strong advocate for customers, ensuring their voice is heard throughout\n\nAbout You\n\nWe're looking for someone who is passionate about customer experience and improving services. You will bring:\n\nExperience in complaint handling or a similar customer-focused role (repairs or local authority environment desirable)\nStrong analytical skills, with the ability to identify trends and drive improvements\nExcellent written communication skills, able to explain complex issues clearly and in plain English\nThe confidence to challenge constructively and influence stakeholders at all levels\nStrong organisational skills, with the ability to manage competing priorities\nA resilient and proactive approach to problem-solving\nExperience working with case management systems and Microsoft Office tools \n\nWhat's on Offer\n\nCompetitive salary of £40,182 per annum\nHybrid working model (2-3 days per week in Croydon office)\nGenerous Local Government Pension Scheme\nOpportunity to make a tangible impact within a local authority setting\nSupportive and collaborative working environment\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Benefit Audit Officer \n\nLocation: Croydon (CR0 1EA) - fully remote working available.\n\nRate: £59 Umbrella per hour\n\nHours: 36\n Contract Length: 6 Months (Project-Based)\n Working Arrangement: Hybrid (Primarily Remote)\n\nASAP start:\n\nOverview\n\nWe are seeking an experienced Housing Benefit Audit Officer to support a key project focused on reducing an audit backlog. This is an excellent opportunity for a highly skilled professional with specialist knowledge in Housing Benefit subsidy and audit processes to contribute to a focused, high-impact programme.\n\nKey Responsibilities\n\nWork through 40+ HABP (Housing Benefit Assurance Process) workbooks, ensuring accuracy and completeness\nBalance subsidy claims across all relevant cells\nAnalyse and explain assessment decisions in line with legislation\nComplete HBAP workbooks, including:\nInputting subsidy amounts\nCompleting all back screens\nBalancing all cells\nSupporting decisions with clear justification\nExtract and present evidence from internal processing systems to support audit findings\nSupport DWP Housing Benefit subsidy audit activities in line with compliance standards \n\nKey Requirements\n\nRecent experience using an Enterprise Document Management system to review and retrieve case documentation\nStrong, recent hands-on experience with NEC Housing Benefits system, specifically:\nUsing subsidy screens at claim level\nUnderstanding and balancing subsidy across cells\nProven experience completing HBAP workbooks for audit purposes\nIn-depth knowledge of Housing Benefit legislation and subsidy rules\nStrong analytical and problem-solving skills with high attention to detail\nAbility to work independently in a remote environment and manage workload effectively \n\nWhat We Offer\n\nFlexible remote working following initial onboarding\nOpportunity to contribute to a critical audit project\nCollaborative and supportive team environment\nCompetitive contract rate (depending on experience) \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

My client is a housing provider based in South London looking to recruit a Housing Support Officer to work as part of their established team.\n\nAs the Housing Support Officer you will be carrying out a range of duties. some of which are but not limited to:\n\nYou will be required to provide a service for the clients and ensure they are housing ready at the housing staging post and once housing ready, you will explore move on options for the clients in order to sustain meaningful accommodation and avoid being back to rough sleeping. You will support rough sleepers by ensuring that referrals are made to relevant services, in line with local objectives and targets.\n\nResponsibilities:\n\n● To provide 1:1 support to Service Users Face to Face or via telephone communication\n\n● Ensure that Service users are registered with local Healthcare professionals (GP, Dentist) ideally within the first 7 days of their placement commencement with the provider\n\n● Support Service users to complete Housing Benefit and Universal Credit claims at point of placement\n\n● Check company emails daily and respond in a reasonable timescale\n\n● Make relevant referrals to external agencies in Support of Service user needs\n\n● Ensure that Support plans are updated daily, and that information is accurate\n\n● Assist Service Users to property viewings\n\n● Attend Supervisions with your line manager\n\n● Attend and participate in staff team meetings\n\n● Attend Service User House meetings\n\n● Report any property defects or damage when visiting Service Users at their abodes\n\n● To remind Service Users of service charge payments\n\n● Where applicable assist with evictions & sustainment procedures\n\n● Processing licences, leases, deposit guarantees\n\nThe working hours are full time, 37.5 hours per week. Working hours are mostly 9-5 but may vary as per the service requirement. Night shifts are also available for any candidates that can work during these hours.\n\nThe hourly pay rate is 14.85 per hour Umbrella. there is scope for this role to be come permanent for the right candidate. This role does require a driver with access to their own car.\n\nIf you have the skills and experience to match, please apply today!\n\nPlease note, that we do not accomodate candidates who require sponsorship to work in the UK. You must have the right to work full time in the UK for this role.\n\nI look forward to reviewing your CV

Adecco is pleased to be recruiting a Customer Insight Officer - Housing Need & Homelessness Complaints (Stage 1) for a large local authority's Housing division.\n\nThis is a fantastic opportunity for someone passionate about delivering excellent frontline complaint resolution and improving customer experience from the first point of contact. You will manage Stage 1 complaints, ensuring concerns are investigated promptly and resolved effectively to prevent escalation.\n\nPublic Sector - Local Authority\n Location: Hybrid (Croydon - attendance for key meetings/occasional office days)\n Salary: £42,060 per annum \n Hours: Full time, 36 hours per week (Monday-Friday)\n Contract: Fixed term to March 2027 (potential extension)\n\nWhat You'll Be Doing\n\nIn this role, you will:\n\nManage and respond to Stage 1 complaints within agreed timescales\nInvestigate complaints thoroughly, ensuring all issues are understood and addressed early\nProduce clear, empathetic, and well‑structured written responses to residents\nLiaise with housing teams to gather information and drive timely resolutions\nIdentify vulnerabilities and ensure these are considered in outcomes\nAccurately log and manage cases within the complaints management system\nHighlight emerging trends and recurring issues to support service improvements\nPromote high standards of complaint handling across services\nMaintain accurate, audit-ready records in line with data protection requirements \n\nAbout You\n\nExperience & Knowledge\n\nExperience in complaint handling, customer service, or a similar role\nIdeally from a local authority, housing, or public sector environment (or transferable experience)\nUnderstanding of complaints processes and customer care best practice\nAwareness of vulnerability and equality considerations in service delivery\n\nSkills & Abilities\n\nStrong written communication skills - clear, concise, and customer-focused\nExcellent attention to detail and investigative skills\nAbility to manage multiple cases and meet deadlines\nPositive, solution-focused mindset\nStrong interpersonal skills and ability to work collaboratively\nConfident working with systems and data\n\nWhy Join?\n\nMake a direct impact at the first stage of the customer journey\nWork within a supportive and collaborative local authority team\nHybrid working with flexible office attendance\nDevelop expertise in complaints handling, housing, and service improvement\nGenerous Local Government Pension Scheme\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK.\n\nOur award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retirement security nationwide.\n\nWe have the opportunity for an Information Compliance Associate to join our Compliance team within this permanent role.\n\nThe Information Compliance Associate plays a vital role in safeguarding trust across our organisation. Within this role you will help ensure that the way we collect, use, and manage personal information reflects our commitment to integrity, transparency, and respect for individual rights.\n\nActing as an advocate for responsible data practices, you will provide expert guidance across the organisation, empowering teams to manage personal data in line with legal, regulatory, and ethical expectations. Working closely with the Data Protection Officer, you will support the effective implementation of data protection compliance programmes and help cultivate a culture where personal data is valued and protected.\n\nAlongside data protection responsibilities, you will oversee our Freedom of Information (FOI) processes, driving openness, accountability, and timely responses that demonstrate our commitment to public transparency.\n\nThe ideal candidate will bring experience working within data protection compliance and/or Freedom of Information environments, with a solid grounding in UK GDPR and the Data Protection Act from both a regulatory and practical standpoint. A recognised compliance or data protection qualification, or equivalent experience demonstrating deep understanding, will support your ability to interpret legislation and apply it effectively across a complex organisation. Experience using technology to streamline DSAR, FOI or other compliance processes is essential, as you will play a key role in helping us modernise and strengthen our information governance workflows.\n\nYou’ll build strong relationships at every level, earning trust while confidently challenging practices that need to change. Clear and persuasive in both writing and speech, you will have the ability to turn complex regulatory requirements into simple, practical guidance that teams can act on. Your analytical skills help you quickly spot risks, assess proposals and understand their impact on information rights, ensuring compliance remains central to how we operate.\n\nThis is a role for someone who enjoys problem‑solving, building relationships, and influencing positive change—while ensuring our organisation continues to meet its obligations under UK GDPR, FOI legislation, and wider information rights requirements.\n\nSound like you? Apply now.\n\nIn return for your skills, experience and commitment we’ll give you a challenging role within a business where you’ll get the support you need to develop your career.\n\nWe’ll also give you lots of opportunities for personal development and skills training.\n\nOur Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.\n\nWe are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required.\n\nWe embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.\n\nNo agencies please

Adecco is pleased to be recruiting a Customer Insight Officer - Housing Need & Homelessness Complaints (Stage 2) for a large local authority's Housing division. This is an exciting role for someone with strong analytical skills, excellent communication abilities, and a passion for improving customer experience through robust complaint handling.\n\nYou will take ownership of escalated stage two complaints, investigate complex issues, and work closely with services to ensure fair resolutions and meaningful learning for future service improvements.\n\nCustomer Insight Officer - Housing Need & Homelessness Complaints (Stage 2)\nPublic Sector - Local Authority\nFull Time - Monday to Friday, 36 hours per week\nFixed Term Contract - to March 2027 (possible extension) \nGrade 9 - £42,060 per annum\nHybrid working available: Not fully remote, but flexibility offered. Attendance required for key meetings and occasional office days.What You'll Be Doing\n\nIn this role, you will:\n\nInvestigate escalated stage two complaints thoroughly, ensuring all elements are fully explored and understood.\nLead on complex case management, coordinating multi-team responses and hosting case conferences where required.\nProvide clear, well‑written responses to residents, senior stakeholders, MPs, Councillors, and other enquirers.\nIdentify resident vulnerabilities and ensure these are reflected in assessments and outcomes.\nUse the complaints management system accurately, ensuring consistent recording, tracking, and reporting.\nChallenge the quality or scope of investigations when necessary to ensure fairness and accuracy.\nSupport the continuous improvement of complaints processes, templates, and reporting standards.\nProvide coaching, advice, and insight to colleagues across housing services.\nBuild strong relationships with internal teams, external partners, and key stakeholders.\nFeed back learning from complaints to inform service changes and prevent repeated issues.\nMaintain excellent audit‑ready records in line with data protection and organisational policy.\nEscalate risks, safeguarding issues, or misconduct concerns as required.\n About You\n\nYou'll excel in this role if you have:\n\nExperience & Knowledge\n\nPrevious complaint handling experience, ideally within housing, local authority, customer service, or transferable sectors.\nUnderstanding of housing complaints processes, ombudsman codes, and relevant legislation.\nKnowledge of best practice in complaints handling, customer care, and service improvement.\nAwareness of diversity, vulnerability, and how these impact service delivery.Skills & Abilities\n\nExcellent written communication - able to explain complex issues clearly and concisely.\nStrong analytical skills to identify trends, patterns, and insights.\nSound judgement in sensitive and complex cases.\nAbility to manage multiple priorities and maintain quality under pressure.\nConfident influencing and constructive challenge when needed.\nStrong customer‑focused approach with empathy, fairness, and professionalism.\nAbility to work collaboratively and build effective working relationships.\n\nWhy Join?\n\nA meaningful role where your work directly shapes better outcomes for residents.\nSupportive, collaborative team culture within a respected local authority.\nHybrid working-flexibility to attend the office only when needed.\nOpportunities to develop specialist skills in service insight, case handling, and housing complaints.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The role Were looking for an exceptional individual to join ourAssetCompliance teamas aCompliance Officer(Lifts team) on aSecondment/Fixed Term Basisuntil12 February 2027to support the team with a wide variety of tasks and activities. You will need to demonstrate a genuine interest in, and understanding of, social housing compliance and be ready to work in a team to provide support activity that will include administrative tasks, arranging access, resident queries, data entry and ensuring accurate data is held within Apex and other systems. You will be working with data and ensuring all information is reflected and maintained correctly in our records and systems as well as provide support to the Compliance Manager and provide project support to the team on key administrative projects as required. The role is based in ourCroydon officeand is offered on hybrid model of work as agreed with your Line Manager. Starting date for this role is beginning of August 2026. What youll need: • Experience of working within Asset Management or Compliance service, especially within a social housing environmentis desirable

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1095, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Company Overview Our client is a forward-thinking local authority based in the South West, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System (HHSRS) Investigate complaints relating to housing disrepair, poor conditions, and statutory nuisance Take enforcement action in line with the Housing Act 2004, including improvement notices, prohibition orders, and emergency remedial action where necessary Undertake HMO inspections and ensure compliance with licensing requirements Prepare statements, notices, schedules of works, and prosecution files as required Provide advice and guidance to landlords, tenants, and other stakeholders Support empty homes work and contribute to wider housing improvement initiatives Maintain accurate records and case management in line with service standards Liaise with internal departments, external agencies, and legal teams where appropriate Requirements (Qualifications / Skills & Experience) Essential Significant experience working within Private Sector Housing in a local authority setting Strong working knowledge of the Housing Act 2004 and associated housing enforcement legislation Experience carrying out HHSRS assessments and HMO inspections Proven track record of taking formal enforcement action Ability to manage a varied caseload and meet statutory deadlines Excellent communication and negotiation skills Ability to work independently with minimal supervision Desirable Degree or professional qualification in Environmental Health, Housing, or a related discipline Membership of a relevant professional body such as the Chartered Institute of Environmental Health (CIEH) or CIH Experience preparing prosecution cases and attending court Experience dealing with complex or high-risk housing cases Additional Information Contract duration: 6 months (with potential for extension) Location: South West England Rate: £40–£45 per hour (DOE) Working hours: 37 hours per week Start date: ASAP Hybrid/flexible working available subject to service needs

Fire Risk Assessor / Fire Officer South/West London / Hybrid Working £51,000 - £60,000 + Car Allowance Permanent | Full Time | 35 Hours Per Week Fortus Recruitment are currently working in partnership with a leading housing provider to recruit an experienced Fire Risk Assessor / Fire Officer to join their growing Fire Safety team covering South and South West London. This is an excellent opportunity for a fire safety professional looking to join a well-established organisation with a strong commitment to resident safety, compliance, and long-term career development. The Role: Reporting into the Senior Fire Officer, you will be responsible for delivering a comprehensive programme of Fire Risk Assessments across a varied residential portfolio including social housing and communal residential buildings. You will play a key role in ensuring properties remain fully compliant with current fire safety legislation and industry standards, whilst helping to improve overall fire safety across occupied buildings. This position offers a hybrid working arrangement, combining home working, office attendance, and regular site inspections across the South London region. Key Responsibilities: Carrying out suitable and sufficient Fire Risk Assessments (FRAs) across residential properties Producing detailed FRA reports, risk ratings, and remedial recommendations Conducting fire safety inspections in line with current legislation and British Standards Identifying fire safety risks and advising on corrective actions Supporting compliance across fire doors, compartmentation, means of escape, and communal areas Working closely with internal teams, contractors, and stakeholders to ensure remedial actions are completed Maintaining accurate compliance records and documentation Assisting with fire safety investigations and reactive inspections where required Requirements: Previous experience carrying out Fire Risk Assessments within residential or social housing environments Strong understanding of Fire Safety legislation and the Regulatory Reform (Fire Safety) Order 2005 Level 3 or Level 4 qualification in Fire Risk Assessment / Fire Safety Management Good knowledge of Approved Documents and current industry guidance Experience working within housing associations, local authorities, or residential portfolios Excellent written and verbal communication skills Ability to manage workload independently and as part of a wider team Full UK driving licence and access to a vehicle Professional Fire Accreditation is desirable, although support may be available for candidates looking to work towards accreditation. Package & Benefits: Salary up to £60,000 depending on experience Essential car user allowance Hybrid/agile working Excellent pension scheme 28 days annual leave plus bank holidays Health and wellbeing benefits Life assurance Volunteering days Employee assistance programme Ongoing training and professional development opportunities This is a fantastic opportunity to join a highly respected organisation where fire safety is a genuine priority and where your work will have a direct impact on resident safety and compliance standards. For further information or to apply, please send your CV for consideration or contact Fortus Recruitment directly. INDET TPBN1_UKTJ

Housing Officer (Dispersal Accommodation) Torbay/Devon £32,000 - £35,000 per annum Full-time | Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Torbay/Devon. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Torbay/Devon then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirementsProperty & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where requiredCollaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when requiredGeneral Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergenciesWhat We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential)Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed) We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for

TSS are looking for Elite Retail Security Officers in Streatham, working alongside one of the biggest global retail companies. You will be part of a team playing a crucial role in ensuring the safety and security of our clients, colleagues, customers, and assets, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. As one of the top performing ACS accredited Security companies in the country, TSS is a perfect fit for progressing your security career! Applicants must have an SIA licence and a minimum of 3 years of security or relevant experience to be considered. Position: Elite Retail Security Officer Location: Streatham and surrounding areas Pay Rate: £16.14 per hour Hours: 45 hours per week Shifts: Working 4 days out of 7 - between 6am until midnight Your Time at Work As an Elite Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out company policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any fire and safety evacuation procedures - To assist, if required by the client, with staff and contractor searches - To ensure that the security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T251) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Job Title: School Attendance Officer Location: Greenwich / London / SE London Salary: Hourly (dependent on experience) Job Type: Full Time / Term Time Only About the Role Lotus Recruitment are working in partnership with a welcoming and well-run school seeking an organised and proactive Attendance Officer to join their team. This is a key role within the school, supporting students, staff and families to ensure excellent attendance and punctuality. The successful candidate will play an important part in monitoring student attendance, identifying patterns of absence and working closely with pastoral teams and parents to improve attendance outcomes. Key Responsibilities Monitor and record daily student attendance using the school’s MIS system (Arbor) Follow up on unexplained absences with parents and carers Produce attendance reports for senior leadership and pastoral teams Work with families to support improved attendance and punctuality Identify patterns of persistent absence and escalate where appropriate Liaise with external agencies where required Maintain accurate records in line with safeguarding and school policies Support the wider administration team when required The Ideal Candidate Previous experience working in a school office or attendance role is highly desirable Strong administrative and organisational skills Confident communicating with parents, staff and external agencies Experience using school systems such as SIMS, Arbor or Bromcom is an advantage Understanding of safeguarding and attendance procedures within schools Calm, professional and able to handle sensitive situations with discretion Why Apply? Opportunity to make a real impact on student wellbeing and outcomes Supportive school environment Term time working pattern Ongoing support from Lotus Recruitment throughout the process Safeguarding Statement This role is subject to an enhanced DBS check and satisfactory references in line with safeguarding requirements. To Apply If you are an organised and dedicated administrator looking to make a difference in a school environment, we would love to hear from you. Apply today or contact Lotus Recruitment for more information

Fire Risk Assessor / Fire Officer South/West London / Hybrid Working £51,000 - £60,000 + Car Allowance Permanent | Full Time | 35 Hours Per Week Fortus Recruitment are currently working in partnership with a leading housing provider to recruit an experienced Fire Risk Assessor / Fire Officer to join their growing Fire Safety team covering South and South West London. This is an excellent opportunity for a fire safety professional looking to join a well-established organisation with a strong commitment to resident safety, compliance, and long-term career development. The Role: Reporting into the Senior Fire Officer, you will be responsible for delivering a comprehensive programme of Fire Risk Assessments across a varied residential portfolio including social housing and communal residential buildings. You will play a key role in ensuring properties remain fully compliant with current fire safety legislation and industry standards, whilst helping to improve overall fire safety across occupied buildings. This position offers a hybrid working arrangement, combining home working, office attendance, and regular site inspections across the South London region. Key Responsibilities: Carrying out suitable and sufficient Fire Risk Assessments (FRAs) across residential properties Producing detailed FRA reports, risk ratings, and remedial recommendations Conducting fire safety inspections in line with current legislation and British Standards Identifying fire safety risks and advising on corrective actions Supporting compliance across fire doors, compartmentation, means of escape, and communal areas Working closely with internal teams, contractors, and stakeholders to ensure remedial actions are completed Maintaining accurate compliance records and documentation Assisting with fire safety investigations and reactive inspections where required Requirements: Previous experience carrying out Fire Risk Assessments within residential or social housing environments Strong understanding of Fire Safety legislation and the Regulatory Reform (Fire Safety) Order 2005 Level 3 or Level 4 qualification in Fire Risk Assessment / Fire Safety Management Good knowledge of Approved Documents and current industry guidance Experience working within housing associations, local authorities, or residential portfolios Excellent written and verbal communication skills Ability to manage workload independently and as part of a wider team Full UK driving licence and access to a vehicle Professional Fire Accreditation is desirable, although support may be available for candidates looking to work towards accreditation. Package & Benefits: Salary up to £60,000 depending on experience Essential car user allowance Hybrid/agile working Excellent pension scheme 28 days annual leave plus bank holidays Health and wellbeing benefits Life assurance Volunteering days Employee assistance programme Ongoing training and professional development opportunities This is a fantastic opportunity to join a highly respected organisation where fire safety is a genuine priority and where your work will have a direct impact on resident safety and compliance standards. For further information or to apply, please send your CV for consideration or contact Fortus Recruitment directly. INDET

Technical Officer/ Clerk of Works (Repairs & Maintenance) Based in South East London/ Kent Circa £45,500 + benefits Applications close: 22nd June About the Organisation We are working exclusively with Keniston Housing Association, a well-respected, community-focused housing provider committed to delivering high-quality homes and excellent service to its residents.As a smaller organisation, Keniston offers a hands-on, collaborative environment where individuals can make a visible impact and take real ownership of their work.The RoleKeniston is seeking a Technical Officer to support the delivery of responsive repairs, voids, and planned maintenance across its housing stock.This is a varied, site-focused role where you'll act as the key technical point of contact, ensuring works are delivered to a high standard, on time, and with excellent customer service. Key Responsibilities Carry out pre- and post-inspections of repair works, identifying defects and ensuring quality standards are met. Diagnose building issues and specify appropriate remedial works Oversee void properties, including inspections, scoping works, and monitoring progress to completion Act as Clerk of Works on larger void projects and planned programmes such as redecorations and component replacements Manage contractors on site, ensuring delivery against time, cost, and quality expectations Provide technical advice to internal teams and support decision-making on repair issues Identify major defects or insurance-related issues and support claims processes Maintain accurate records and reporting using digital systems About You Strong practical knowledge of building construction, repairs, and defect diagnosis Experience in a Technical Officer, Repairs Inspector, Clerk of Works, or similar role Background in housing, property maintenance, or construction Confident managing contractors and overseeing work on site. Excellent communication skills with a focus on customer service and resident satisfaction Ability to manage multiple priorities and work independently Full UK driving licence and access to a vehicle required Why Join Keniston? Opportunity to work in a close-knit, supportive team A hands-on role with real ownership and variety across repairs, voids, and projects Strong focus on delivering high-quality homes and resident outcomes Chance to make a visible impact within a community-driven organisation How to Apply This role is being managed exclusively. For more information or a confidential discussion, please get in touch. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Technical Officer/ Clerk of Works (Repairs & Maintenance) Based in South East London/ Kent Circa £45,500 + benefits Applications close: 22nd June About the Organisation We are working exclusively with Keniston Housing Association, a well-respected, community-focused housing provider committed to delivering high-quality homes and excellent service to its residents.As a smaller organisation, Keniston offers a hands-on, collaborative environment where individuals can make a visible impact and take real ownership of their work.The RoleKeniston is seeking a Technical Officer to support the delivery of responsive repairs, voids, and planned maintenance across its housing stock.This is a varied, site-focused role where you'll act as the key technical point of contact, ensuring works are delivered to a high standard, on time, and with excellent customer service. Key Responsibilities Carry out pre- and post-inspections of repair works, identifying defects and ensuring quality standards are met. Diagnose building issues and specify appropriate remedial works Oversee void properties, including inspections, scoping works, and monitoring progress to completion Act as Clerk of Works on larger void projects and planned programmes such as redecorations and component replacements Manage contractors on site, ensuring delivery against time, cost, and quality expectations Provide technical advice to internal teams and support decision-making on repair issues Identify major defects or insurance-related issues and support claims processes Maintain accurate records and reporting using digital systems About You Strong practical knowledge of building construction, repairs, and defect diagnosis Experience in a Technical Officer, Repairs Inspector, Clerk of Works, or similar role Background in housing, property maintenance, or construction Confident managing contractors and overseeing work on site. Excellent communication skills with a focus on customer service and resident satisfaction Ability to manage multiple priorities and work independently Full UK driving licence and access to a vehicle required Why Join Keniston? Opportunity to work in a close-knit, supportive team A hands-on role with real ownership and variety across repairs, voids, and projects Strong focus on delivering high-quality homes and resident outcomes Chance to make a visible impact within a community-driven organisation How to Apply This role is being managed exclusively. For more information or a confidential discussion, please get in touch. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Financial Controller Salary: £55,747 - £61,534 per annum Contract: Full-time, fixed-term until 31 December 2026 Start Date: July 2026 Location: Hybrid - Home-based with two days per week in the office in Kingswood, Bristol About the Role We are seeking an experienced and motivated Financial Controller to join a growing Multi Academy Trust. This is a key leadership role responsible for ensuring robust financial management, compliance, and strategic financial planning across the Trust. Working closely with the Chief Financial Officer and senior leadership team, you will play a pivotal role in supporting the Trust's long-term financial sustainability and the delivery of high-quality education outcomes. Key Responsibilities Lead the day-to-day financial operations of the Trust, ensuring accuracy, efficiency, and compliance Prepare monthly management accounts and financial reports for senior leadership and Trustees Oversee budgeting, forecasting, and financial planning processes Ensure compliance with ESFA regulations, Academies Financial Handbook, and statutory requirements Manage cash flow, financial controls, and risk management processes Support audits and liaise with external auditors and stakeholders Line manage and develop finance team members Contribute to strategic decision-making and financial strategyAbout You Demonstrate strong technical accounting expertise, with the capability to lead on statutory accounts preparation and ensure full compliance with relevant frameworks and regulations Hold a recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent) with substantial post-qualification experience in a senior finance position Have a proven track record of leading, developing, and motivating high-performing finance teams within a complex organisational environment Bring solid experience of managing month-end processes, delivering accurate financial reporting, and meeting tight deadlines Possess excellent analytical skills, with the ability to interpret financial data, identify risks, and drive continuous improvement Be confident in influencing and challenging senior stakeholders, providing clear and credible financial insight and advice Have experience leading audits, managing external relationships, and maintaining high standards of compliance across financial operations Demonstrate strong communication skills, with the ability to present complex financial information clearly to both financial and non-financial audiences Show strong proficiency in financial systems and advanced Excel skills Benefits of Working with Monarch Education: GCA Approved Supplier opportunity to enhance your CPD portfolio through our Affinity Academy free Safeguarding training refer a friend scheme - £200 bonus (you can make unlimited referrals) online portal to manage your pay and timesheets To learn more about us and what makes Monarch one of the leading education recruitment providers nationwide - please visit our website - Affinity Workforce Solutions and Monarch Education are committed to safeguarding and promoting welfare of children and young people and expects all its temporary workers to share these commitments. As this role involves working with children on a daily basis, regulated activity is that any successful applicant's applications will, accordance with statutory guidance, be subject to 2 employment references, an enhanced DBS check and a right to work in the UK check. This vacancy is based in the United Kingdom. Monarch Education operate in the UK and can only process applications from candidates who are currently UK residents and eligible to work in the UK. Whilst we will endeavour to contact you following your response, due to the high volume of applications we regret that this cannot always be possible. If you have not had notification from us within 30 days please take your application as not being successful this time but we will keep your details on file for future opportunities

Job Title: Compliance Business Support Officer Location: Croydon - Hybrid working, 2 days Office / 3 days remote Hourly rate £17.59 PAYE / £23.24 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Make a Difference in Housing Safety & Compliance Are you highly organised, detail-driven, and passionate about delivering excellent support services? Join our Compliance Team and play a vital role in ensuring the safety and regulatory compliance of housing services. The Role As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety. You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly. Key Responsibilities ✔️ Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly ✔️ Review and verify compliance certificates for accuracy, completeness, and statutory validity ✔️ Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works ✔️ Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures ✔️ Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting ✔️ Monitor performance data and support service improvement and business intelligence activities ✔️ Ensure audit readiness with thorough and compliant record keeping at all times What We're Looking For ✅ Strong attention to detail and organisational skills ✅ Experience in administration, compliance, or housing/property services (desirable) ✅ Ability to manage multiple tasks and meet deadlines ✅ Excellent communication skills with a customer-focused approach ✅ Confidence working with systems, data, and financial processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Tittle: Premises Assistant / Handyman Location: Lambeth, South West London Hours: Monday to Friday 7.10am - 4.10pm Pay: £16 - £18 per hour Starting ASAP Remedy Education are looking for a candidate to join a Primary school based in Lambeth. You will be responsible for liaising daily with the Headteacher on premises issues, supervising the cleaners or the cleansing service of the school. Ensure the security of the school premises. And most importantly help maintain the internal and external fabric of the school's premises as a safe working environment. Job Responsibilities General maintenance throughout the school Reporting all defects which require specialist repair Regular Water temp checks Undertake minor repairs / DIY along with fixtures and fittings and painting (including desks tables chairs etc) Reading, recording and reporting all meter readings as required by the Head Teacher and or Energy Conservation Officer. General site supervision, including prevention of trespass, ensuring that unauthorised parking does not occur. Opening and closing of school gatesTo Note You will be put through a DBS check (if you do not already obtain a DBS) Full UK driving license Opportunity to be taking on perm after 12 weeks.For more information or if interested please click 'Apply Now or send your CV to Carly at Remedy

Job Tittle: Premises Assistant / Handyman Location: Lambeth, South West London Hours: Monday to Friday 7.10am - 4.10pm Pay: £16 - £18 per hour Starting ASAP Remedy Education are looking for a candidate to join a Primary school based in Lambeth. You will be responsible for liaising daily with the Headteacher on premises issues, supervising the cleaners or the cleansing service of the school. Ensure the security of the school premises. And most importantly help maintain the internal and external fabric of the school's premises as a safe working environment. Job Responsibilities General maintenance throughout the school Reporting all defects which require specialist repair Regular Water temp checks Undertake minor repairs / DIY along with fixtures and fittings and painting (including desks tables chairs etc) Reading, recording and reporting all meter readings as required by the Head Teacher and or Energy Conservation Officer. General site supervision, including prevention of trespass, ensuring that unauthorised parking does not occur. Opening and closing of school gatesTo Note You will be put through a DBS check (if you do not already obtain a DBS) Full UK driving license Opportunity to be taking on perm after 12 weeks.For more information or if interested please click 'Apply Now or send your CV to Carly at Remedy

We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options. The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services. The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting customers with access to private rented accommodation, supported housing and other housing options. - Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required. - Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners. Key Requirements - Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser. - Experience delivering homelessness prevention and housing advice services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation. - Experience carrying out housing needs assessments and developing Personalised Housing Plans. - Experience completing homelessness enquiries and preparing Section 184 decision letters. - Experience negotiating with landlords and accommodation providers to prevent homelessness. - Experience managing a homelessness prevention caseload. What You Need to Do Now If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Chief Finance & Operations Officer Chief Finance & Operations Officer (CFOO) Location: Lambeth Salary: Up to £95,000 per annum Contract: Full-time, Permanent Working Pattern: Hybrid – 3 days on-site, 2 days remote Holiday: 30 days annual leave plus bank holidays Start Date: June 2026 About the Opportunity We are working on behalf of a successful and growing Multi-Academy Trust to appoint a Chief Finance & Operations Officer (CFOO). This is a confidential appointment and an excellent opportunity to join a high-performing organisation at a key stage in its strategic development. The Trust has a strong track record of delivering high-quality education and is entering a new phase of growth. This role will play a critical part in supporting that journey, ensuring operational excellence and financial sustainability across the organisation. The Role Reporting to the Chief Executive, the CFOO will be a key member of the executive leadership team with responsibility for leading all business and operational functions across the Trust. Key responsibilities include: • Leading the Trust’s financial strategy, planning and reporting, • Overseeing estates, facilities and capital projects, • Managing IT and digital infrastructure, • Ensuring robust compliance, risk management and governance, • Leading procurement and contract management, • Overseeing payroll and operational service delivery The CFOO will work closely with school leaders, ensuring that central services provide effective, proactive support and enable schools to focus on educational outcomes. The Candidate We are seeking a strategic and experienced senior leader with: • Proven experience in a senior finance and/or operations role within a Multi-Academy Trust or comparable organisation, • Strong financial acumen and commercial awareness, • A track record of leading and developing high-performing teams, • The ability to operate both strategically and operationally, • A collaborative approach and a clear commitment to supporting education Benefits • Competitive salary of up to £95,000, • 30 days annual leave plus bank holidays, • Hybrid working model (3 days on-site), • Opportunity to contribute to the strategic growth of a respected organisation, • Supportive and values-driven working environment Next Steps For further information or a confidential discussion, please apply via this advert. All enquiries will be treated in strict confidence. This vacancy is being advertised on behalf of a Multi-Academy Trust. The organisation is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check and satisfactory references

Business Support Officer A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service. The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements. Key Responsibilities • Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service, • Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements, • Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date, • Support case management processes and produce reports when required, • Handle confidential and sensitive information professionally and in line with data protection requirements, • Work flexibly to manage competing priorities and meet deadlines, • Liaise effectively with internal departments, service users, and external stakeholders Requirements • Previous experience working within a Local Authority is essential, • Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable, • Strong administrative, organisational, and IT skills, • Excellent communication skills, both written and verbal, • Ability to work independently and use initiative in a busy office environment, • Professional, reliable, and able to manage sensitive information confidentially

Job Title: Customer Service Officer Location: Croydon Hourly rate: £16 per hour PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals, including adults with disabilities, mental health conditions, or older people. Experience liaising with carers and understanding their needs and challenges Previous experience in a customer facing role Strong interpersonal skills, including empathy, patience and active listening Competent in using IT systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Salary: £38,939 per annum Location: Flexible - able to travel within our operating region Hours: 37 Hours per week Closing Date: 15 June 2026 Are you an experienced housing professional with a passion for leasehold management, customer service excellence, and service improvement? We’re looking for a Senior Home Ownership Housing Officer to play a key leadership role within our Home Ownership team, delivering high-quality housing and neighbourhood management services to leaseholders and shared owners. This is a fantastic opportunity for someone who enjoys combining hands-on housing management expertise with team leadership, coaching, and service development, while acting as a specialist advisor across the organisation. You’ll be at the heart of ensuring our home ownership services are compliant, customer-focused, and continuously improving, while also helping to raise the profile of home ownership across the wider organisation. To fully support the team, you’ll be ideally currently based in one of our main regions, understanding that travel will be included in the role. And whilst we don’t see you being out and about in the community on a regular basis, you’ll be looking to have regular in office days with the team and there may be a need to support your team with home visits or trips to court. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London. What You’ll Be Doing In this senior role, you will: Lead, coach and support a team of housing officers to deliver a consistent, high-quality service to leaseholders and shared owners Act as a subject matter expert in leasehold and home ownership matters, supporting colleagues across the business Oversee day-to-day home ownership activity across allocated regions, ensuring excellent service delivery and operational consistency Use performance data and insight (including Clarity and HUB reports) to drive continuous improvement Monitor performance, conduct one-to-ones, appraisals, and team meetings, and support effective people management Support and guide staff through complex cases, including complaints, safeguarding concerns, and vulnerable customer situations Work closely with neighbourhood teams and specialists (including Section 20 colleagues and service charge teams) to ensure seamless service delivery Assist in the preparation of court documentation and attend hearings where required Investigate complaints in line with policy and ensure fair, timely resolutions Build strong relationships with residents, solicitors, local authorities, partners, and internal stakeholders Represent the Home Ownership service at internal meetings, working groups, and external forums Contribute to policy development, service improvements, and organisational projects About You You will be a confident housing professional with strong technical knowledge and the ability to lead, influence, and support others. Essential Experience & Skills • Experience in a customer-facing housing or leasehold management role, • Strong understanding of home ownership, leasehold management, or housing legislation, • Experience working with vulnerable customers and achieving positive outcomes, • Strong communication skills with the ability to handle complex enquiries professionally, • Confident problem-solving ability and a proactive approach to service improvement, • Strong IT skills and ability to use systems and data to inform decisions, • Commitment to delivering excellent customer service and improving outcomes Desirable • Housing qualification (e.g. CIH Level 3 or Diploma in Housing), • Professional membership of CIH, • Experience of line management or team leadership, • Experience working within home ownership, leasehold, or service charge environments, • Experience in court processes or legal housing work Why This Role? This is more than just a housing role, it’s a senior, influential position where you will: • Shape and improve home ownership services, • Support and develop a team of housing professionals, • Act as a trusted expert across the organisation, • Influence policy, process, and service delivery, • Play a key role in delivering value for money services for customers What Success Looks Like You’ll succeed in this role by: • Delivering a high-performing, motivated team, • Improving customer satisfaction and service outcomes, • Strengthening compliance and legal processes, • Driving continuous improvement across home ownership services, • Raising the profile and reputation of the service internally and externally What’s in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: • Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs, • A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan, • We invest in colleagues’ careers and development through our leader and colleague development frameworks, • Defined Contribution Pension and attached life assurance, • Volunteering hours available to all colleagues to enable them to give back, • Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more, • Enhanced leave, • We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. Successful applicants will be required to complete a Basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands

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