CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: - Part-time, shift-based role working exclusively from our office. - Between 10-25 hours per week across Monday to Friday depending on our needs and your availability. - Opportunity to pick up additional hours when we need it and to support evening events or meetings. - You’ll report directly to our Happiness Lead. - If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices. - If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day. - Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently. - Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING - Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs. - Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important. - Checking the kitchen is stocked and managing the food order setting. - Setting up our mega breakfast spread before everyone arrives to kick-start the day. - Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour. - Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day. - You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all. - Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between. - Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR - Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ. - You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly. - You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once. - You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands. - You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it. - You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? - Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda. - A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work. - A collaborative, supportive team culture where your ideas are valued. - Opportunities to contribute to exciting projects and events. - Hourly rate based on a part-time schedule. THE ROAD TO WISER... - Apply: Send us your application! - Intro Call: Speak with our Talent team. - Visit HQ: Meet with the hiring manager. - Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.
Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!
Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour
As the Marketing Manager at Remoli, you lead the development and execution of strategic marketing initiatives that enhance our brand presence, engage our customers, and drive revenue growth across all locations. You manage campaigns across digital and traditional channels, ensuring consistency in our brand messaging while bringing creative ideas to life. By analysing customer insights and marketing performance, you continuously refine strategies to optimise our reach and impact. A key focus of this role is digital marketing and search engine optimisation (SEO). You will oversee the development of a robust digital presence, ensuring our website ranks highly in search engine results and that our content strategy attracts and retains customers. You will be responsible for implementing best SEO practices, managing online advertising campaigns, and leveraging data analytics to enhance performance. Collaborating closely with the operations team, you support product launches, promotions, and events, helping to bring the authentic flavours of Remoli to a broader audience. Qualifications and Responsibilities 3+ Years as a Marketing Manager 3+ Years in Hospitality Degree in Marketing or Related Field Strategic Planning & Campaign Management Digital Marketing & SEO Content & Social Media Management Event Coordination & Brand Partnerships Customer Insights & Performance Analysis Budget & Collaboration Brand Awareness & Engagement SEO & Digital Performance Campaign & Sales Performance Customer Retention & Loyalty Customer Feedback & Reviews
The Ivy is looking for bartender! An Ivy Bartender has the flair and allure to provide a first-class Ivy guest experience. Our cocktail menu is a twist on the classics therefore classic cocktail knowledge is essential for the bartender role. With over 100 wines, a basic understanding of wine is required however, we offer ongoing beverage training allowing you to increase your product knowledge. As well as this you have the support of your Head Bartender and Bar Manager, who will be there to care for your welfare and development. We are proud of our teams, packed with diversity in cultures, experience, strengths and backgrounds. If you love people, love the hospitality industry and want to push yourself, join The Ivy today and we will open many doors for your career. Our Bartenders will enjoy these benefits: • Generous discount off your entire bill (including drinks), when dining at any Ivy Collection Restaurant • Unrivalled opportunities for progression across the UK and Ireland. The majority of our Bar teams have been internally progressed and developed to senior positions • Recommend a friend scheme with great bonuses per individual referral • 28 days holiday, increasing with length of service • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more. • A place at The Ivy Academy. Giving you a full company induction and training for your first days with us, ensuring you have the correct basic skills for the role. • Reward programmes, long service awards and staff recognition and incentives
Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.
Payroll Officer - JKS Head Office Salary - up to £45,000 per annum Schedule - Full Time Experience - Previous experience as a Payroll Officer/ Assistant within Hospitality JKS Restaurants are seeking a Payroll Officer to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Payroll Officer looking for a new role in an award winning, critically acclaimed group. The Role Reporting to the Financial Controller, the Payroll Officer will be responsible for overseeing all aspects of payroll processing, ensuring accuracy, compliance, and efficiency so every employee gets paid correctly and in a timely manner. This role requires strong analytical skills, a deep understanding of payroll principles, and exceptional attention to detail. The ideal candidate will have a strong background in payroll administration, hospitality experience and excellent communication skills. Key Responsibilities: Payroll Processing Execute end-to-end monthly payroll processing. Ensure all payroll changes in salaries and tronc are up to date. Prepare and analyse tronc notes and spreadsheets. Assist with end of payroll reporting. Process court orders and make corresponding deductions. Ensure accurate recording and management of holidays and absences. Reporting and Analysis Ensure rotas are completed on a weekly basis and help prepare weekly staff costs reports. Reconcile monthly payroll to weekly rotas, providing analysis behind the variances to the Finance Team for monthly management reporting. Report to management on payroll issues and changes. Prepare and maintain monthly tronc reports. Liaise with HR and Operations teams regarding any ad hoc payroll changes and deductions. Ensure accurate generation of reports such as P60s, P45s, etc. Audit and Reconciliation Work with the Financial Controller to first design and implement, then conduct regular internal audits to ensure accuracy in payroll records. Reconcile discrepancies and collaborate with relevant departments to resolve issues promptly. Compliance Management Ensure statutory payments are processed correctly and compliance with all payroll tax regulations. Stay up-to-date on UK payroll and tax law changes. Help implement the new tronc legislation policy and assist with monthly reports and queries from employees. Assist with preparation of P11Ds. Assist with ONS surveys and HMRC queries. Maintain compliance with National Minimum Wage Legislation. Maintain records to comply with auditors and government legislation. Communication and Support Serve as the key point of contact for payroll-related queries from employees. Offer managers guidance and assistance in understanding payroll policies and procedures. Administer S4 and Paycircle HR and Payroll systems. Liaise with external providers to maintain positive relationships The ideal candidate will have: Proven experience as Payroll Officer/ Assistant or similar role in hospitality. In-depth knowledge of payroll processes, regulations and compliance standards. Essential understanding of HR policies and processes related to Payroll. Great attention to detail and able to maintain high level of accuracy in their work. Strong analytical and problem-solving skills. Proven ability to work in a fast-paced environment. Proficient Excel skills. Excellent communication and interpersonal skills with the ability to collaborate effectively across departments. High level of integrity and ability to handle confidential information with discretion
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
We are looking for a Full-time talented Waiter / Waitress to join our team at Zuma restaurant. Our Waiter/Waitresses are hardworking, dedicated and strive to deliver the exceptional level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining Zuma’s high standards. What We Look For Our ideal candidate embodies our values and the following: • A passion for delivering an exceptional guest experience and a hunger to learn • Previous experience in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine ** Benefits** We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Breakfast and Dinner! - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Please note: This is a temporary work placement in Florida, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below. Job Title: Restaurant Server (Paid Intern/Traineeship) Location: Orlando, Florida Program Duration: 12/18 months Position Overview: Step into the magic of Orlando, Florida—home to world-renowned theme parks like Walt Disney World, and a vibrant dining and tourism scene. This temporary work placement offers the opportunity to gain hands-on experience as a Server in a busy, high-energy restaurant located just minutes from Disney’s doorstep. Ideal for aspiring hospitality professionals, this role allows you to sharpen your customer service skills while experiencing life in one of America’s most iconic travel destinations. Whether you're taking orders, delivering meals, or sharing local tips with international guests, every day brings something new. Key Responsibilities: - Greet guests warmly and guide them through the menu - Accurately take and deliver food and drink orders - Maintain a clean, organised service area - Handle payments and resolve guest concerns with professionalism - Collaborate with kitchen and bar staff to ensure smooth service - Share local knowledge and recommendations to enhance the guest experience Eligibility Requirements: For Internship: Be a current full-time student at a post-secondary institution or have graduated within the last 12 months For Traineeship: Have at least 5 years of work experience in the hospitality field Or Hold a relevant degree and at least 1 year of related work experience Housing: Available Visa: J-1 Visa available (full assistance provided) Important Note: This is a temporary work placement via the J-1 Visa Program. Please ensure you understand the program requirements before applying.
Pizza Chef in Manchester. Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Pizza Chef to join our growing team in one of our locations in Manchester, King Street Responsibilities: As a Pizza Chef at L'Antica Pizzeria da Michele, you will be responsible for creating Neapolitan-style pizzas using traditional techniques and high-quality ingredients. Ensure the consistency of our pizza offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Engage with customers and provide an immersive dining experience by showcasing your passion for pizza-making. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Pizza Chef, preferably with expertise in Neapolitan-style pizza making. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £18.00-£25.00 per hour Expected hours: 30 – 48 per week Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: Every weekend Monday to Friday Work Location: In person
We are looking for a Full-time talented Bartender to join our team at Zuma restaurant. Our Bartenders are hardworking, dedicated and strive to deliver the exceptional level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining Zuma’s high standards. ** What We Look For** Our ideal candidate embodies our values and the following: • A passion for delivering an exceptional guest experience and a hunger to learn • Previous experience as a Bartender in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine and all things cocktails. ** Benefits** We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
About the job JUNIOR REVENUE MANAGER - OVERVIEW Do you have a passion for hospitality and a knack for numbers? Are you eager to learn the dynamic world of revenue management? Generator is looking for a motivated and analytical Junior Revenue Manager to join our team! In this role, you'll support our revenue strategy, analyse market trends, and help us optimise pricing and occupancy across our vibrant properties. This is a full time, office-based position offering an exciting opportunity to develop your skills in a fast-paced, international environment and contribute to the success of a leading hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Junior Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after Analyse trends in data to develop winning revenue management strategies and outperform your competitive set Maximise total revenue of the property through business mix optimisation and rate manipulation Provide ongoing insight about revenue performance of your cluster to all stakeholders Forecast demand per market segment for your cluster and provide supporting commentary to the management Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan Manage the overbooking strategies for your cluster to maximise occupancy levels Monitor and control all functions of the revenue management system and the accuracy of the reporting solution Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business Be commercially savvy in exploring new distribution channels and technology partners for Generator Take the initiative to proactively adapt strategy and tactics in changing market conditions Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Highly organised, creative and forward-thinking problem solver Inquisitive, logical and objective in your approach to systems setup Knowledgeable of revenue management theory A strong and clear communicator to all levels of the business Resilient, determined, driven and inspired to achieve challenging targets An optimistic, independent self-starter with a knack for identifying business opportunities Willing and able to travel internationally You must be eligible to work in the UK to be considered for this role YOUR ROCK STAR EXPERIENCE At least 1 year of experience in hospitality revenue management Knowledgeable of the global travel and accommodation market Fluent in English. Other languages will be appreciated Outstanding time management & ability to work under pressure Excellent written and verbal communication skills Familiar with a range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! ?✨ Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ? Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ?? Welcome to a workplace where benefits aren't just perks—they're a way of life! ? #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Revenue Management Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.
Our Front of House team is looking for an experienced Host/Hostess to join the family. Service is always at the forefront so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As a Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: up to £15 per hour Schedule: Full Time Location: Covent Garden - 35 The Market, London WC2E 8RF
OMA is as dynamic as it is fast paced, ideal for those who thrive on bustling environments. We just won a Michelin Star, hence we are on the lookout for SUPERSTAR WAITERS to join our team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. This is an opportunity for those who represent true hospitality and have strong experience in the role. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. Responsibilities. Represent our restaurant with pride and professionalism. Be a warm and welcoming to all guests. Facilitate a memorable dining experience for all guests. Be a supportive team member for wider floor and kitchen teams. Support with the upkeep of the restaurant aesthetics, and through routine tasks on site both in and out of service. Be an ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Requirements. Prior experience in a similar setting desirable but not essential. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Pay increase every year of service for up to five years. Access up to 50% of your pay early through wagestream. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
The Role Digital Marketing Executive Step into the world of elite sports hospitality with Corinthian Sports, the UK’s leading provider of luxury experiences at iconic events such as Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke hospitality packages to our renowned Pegasus Lounge, we create unforgettable moments for clients across the UK and overseas. Now, we’re looking for a dynamic Travel Manager to lead our travel services and elevate the journey for our clients. ** The Role** As a Digital Marketing Executive, you’ll be based in our London office, working closely with a small but agile marketing team and reporting directly to the Head of Digital Marketing. You'll lead the charge on email campaigns, segmentation strategy, SEO content, and digital asset creation. With a strong grasp of analytics, you'll continuously optimise performance and drive measurable results across digital channels. ** What You’ll Do** · Own and execute weekly email marketing campaigns and automated customer journeys. · Manage and segment the customer database using Mailchimp and Salesforce CRM. Create engaging and SEO-optimised content for the website via WordPress. · Analyse campaign performance and provide actionable insights for improvement. · Coordinate with fellow marketers to ensure campaigns are aligned across all channels. · Conduct regular competitor and market analysis to inform strategy. · Design and build landing pages, digital assets, and sales collateral using Adobe Creative Suite and Canva. · Maintain brand consistency across all marketing materials and communications. · Support the Operations team by creating on-site event media including posters, banners, and promotional materials. · Implement A/B testing and optimise landing pages for performance. ** What You’ll Bring** · Minimum 3 years’ experience in a digital marketing role. · Strong knowledge of Mailchimp, Salesforce CRM, Google Analytics, WordPress, Adobe Creative Suite, and Canva. · Solid understanding of SEO techniques for content creation. · Proven ability to manage multi-channel campaigns with a data-led approach. · Creative flair with attention to brand detail and messaging. · Experience with A/B testing and landing page optimisation. ** Perks & Benefits** At Corinthian, we believe in rewarding performance and supporting your wellbeing. Here’s what you can expect: · 23 days annual leave (excl. Bank Holidays), increasing by 1 day each year up to 26 days. · Career advancement opportunities and internal progression based on performance · Bupa Health and Dental Insurance (post-probation) · Life insurance (post-probation) · Cycle to work Scheme (post-probation) · Perkbox membership with access to discounts, wellness tools & perks (post-probation) · Milestone Service Reward Programme, up to £500 · Refer-a-friend scheme with generous financial incentives · Pension scheme · £50 per head for end of month social At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process. Ready to be part of something exceptional? Apply now and help us redefine premium sports hospitality. ** Recruitment Privacy Notice:** We take your privacy seriously. Any personal data you provide during the recruitment process will be handled in accordance with UK data protection laws, including the UK GDPR. Your information will only be used for recruitment purposes and will be stored securely. We won’t share your data with third parties without your consent, and it will be retained only as long as necessary. For more details, please see our full Privacy Policy.
Chef in Manchester. Are you passionate about the authentic Italian food? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Chef to join our growing team in one of our locations in Manchester, King Street Responsibilities: As a Chef at L'Antica Pizzeria da Michele, you will be responsible for directing the food preparation process using traditional techniques and high-quality ingredients. Ensure the consistency of our dishes offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Sous Chef, preferably with expertise in Italian dishes preparation. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £16.00-£20.00 per hour Expected hours: No more than 48 per week Benefits: Company pension Discounted or free food Employee discount
REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated tasks - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £13.50ph plus circa £1.50 service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards
We are looking for a talented Waiter / Waitress to join our team here at Oblix. Our Waiter / Waitress are charismatic, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic mediterranean/European cuisine, with the best produce we can get our hands on. What We Look For Our ideal Waiter / Waitress embodies our values and the following: - A genuine love for hospitality - Proven experience as Waiter / Waitress in a luxury high-volume restaurant - A natural team player who is in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
We are currently seeking a professional Waiter/Waitress with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting, Italian speaking its a plus. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Delivery an experience to guests Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
We are an ambitious and growing brand seeking a motivated, creative, and results-driven development manager to help lead and shape our growth strategy. This is a key role for someone who thrives in dynamic environments and enjoys turning ideas into reality. Key** Responsibilities:** · Lead the development and implementation of internal systems (app, website, CRM, product catalogue, staff accounts). · Coordinate branch expansion strategies and support the opening of new locations. · Oversee the planning and integration of updated menus, customer accounts, pricing, and promotions across all digital platforms. · Ensure all staff receive regular and up-to-date online training via the company platform. · Work closely with the founder to create and manage growth-focused operational plans. Monitor and improve the customer journey through both in-person and digital touchpoints. · Align financial reports, stock levels, and sales records within an integrated system. Requirements: · Experience in business development or operations management (hospitality or retail background preferred). · Familiarity with platforms like Shopify, WordPress, or custom CMS apps. · Basic understanding of accounting systems and customer relationship management tools (e.g., Xero, Zoho, or similar) · Ability to build and lead efficient teams, both locally and remotely · Strategic thinking combined with attention to detail and strong execution skills. · Strong communication skills and ability to work cross-functionally. What We Offer: · A chance to shape and scale a promising food and drinks brand across the UK · Direct collaboration with the founder in building a franchise-ready model. · Competitive salary + bonuses based on performance and growth milestones. · Opportunity for long-term leadership roles and potential equity or franchise participation. · A dynamic, supportive, and multicultural team environment
About Us Mason Circle Digital Marketing Agency is a fast-growing media and marketing agency specializing in integrated marketing solutions across the UK and UAE. We help hospitality and F&B brands scale through strategic social media marketing, content creation, branding, and website development. Our mission is to deliver high-impact campaigns and measurable growth for our clients. The Role We are looking for a highly motivated and results-driven Junior Sales Manager with a strong background in broadcast advertising and agency sales. If you are an organized individual with a hunger to learn, close sales, and build a strong sales strategy, this role is for you. You will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue from month one. Key Responsibilities Develop & Execute Sales Strategies: Drive new business opportunities in the broadcast advertising sector and digital marketing space. Lead Generation & Outreach: Identify, engage, and convert potential clients into long-term partnerships. Revenue-Driven Approach: Meet and exceed monthly sales targets, demonstrating immediate impact from the first month. Client Relationship Management: Build and nurture strong relationships, ensuring repeat business and client satisfaction. Strategic Collaboration: Work closely with internal teams to develop tailored marketing and advertising solutions for clients. Market & Competitor Insights: Stay ahead of industry trends to identify new business opportunities and refine sales strategies. Present & Pitch: Prepare compelling sales presentations, proposals, and negotiations to close deals effectively. Sales Reporting: Provide regular updates on sales performance, market insights, and client feedback. What We’re Looking For Proven Sales Ability: Demonstrated experience in achieving and exceeding sales targets from month one. Strong Communicator: Excellent negotiation, persuasion, and presentation skills. Results-Oriented Mindset: Ability to work independently, stay motivated, and think strategically. Organized & Proactive: Strong time management and problem-solving skills to manage multiple leads effectively. Industry Knowledge: Prior experience in advertising, media sales, or digital marketing is a plus. What We Offer Competitive Salary + Uncapped Commission – Rewarding high performers. Career Growth & Development – A chance to build your own sales strategy and advance your career. Exciting & Collaborative Work Environment – Join a dynamic, innovative, and fast-growing team. Opportunity to Work with Leading Brands – Gain exposure to high-end F&B and hospitality businesses. If you are ambitious, driven, and ready to make an impact, we want to hear from you! Language Requirement: English (Required) Ready to take the next step in your sales career? Apply now! Job Type: Full-time Pay: From £25,000.00 per year Additional pay: Bonus scheme / Commission pay Benefits: Work from home Schedule: Monday to Friday Experience: Sales: 2 years (required) Licence/Certification: Driving Licence (preferred) Work Location: Hybrid remote in Loughton IG10 3TQ Reference ID: MSBDE0324
FOH Team Member | 11am-2pm | Monday - Friday The Salad Project: £12.25 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Team Member | 9am-2pm | Monday - Friday 25 hours per week | Monday - Thursday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice ** Compensation | £12.25 per hour** 28 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows
GENERAL ASSISTANT We are seeking a dedicated and energetic individual to join our team as a General Assistant in our internal restaurant base in One Southwark Bridge. The successful candidate will play a vital role in ensuring the smooth operation of the internal restaurant and providing excellent service to our customers. This is an exciting opportunity for someone who is passionate about food service and enjoys working in a fast-paced environment. KEY RESPONSIBILITIES - Assist in the preparation and serving of food and beverages - Maintain cleanliness and hygiene standards in the canteen area - Greet customers in a friendly and professional manner - Handle cash transactions and operate - Stock and replenish inventory as needed - Follow food safety procedures and guidelines - Collaborate with team members to ensure efficient workflow - Assist with special events and catering functions as required WHAT DO WE OFFER IN RETURN? - Monday – Friday hours, with the possibility of supporting weekend commercial events. - We pay beyond London Leaving Wage - £13.95/h - 50% discount in our restaurant and 25% off at our cafes - Holidays increase with the length of service. - Company Sick Pay - Loyalty bonuses in line with the length of service. - One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back. - Retail, Grocery and Gym Discounts - Cycle to Work Scheme - Refer your friend scheme. - Learning and Development Portal and further education with apprenticeship programs - G&F Support Scheme - WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members - Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) A LITTLE BIT ABOUT US Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This autumn, we proudly unveiled our fifth site - One Southbank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply! We are eager to hear from you. If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. Please note that eligibility to work in the UK is required.
Please note: This is a temporary work placement in California, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below. Job Title: Front Desk Intern/Trainee (Paid Intern/Traineeship) Location: Santa Cruz, CA Program Duration: 12/18 months Position Overview: Join our team as a Front Desk Intern at a luxurious 5-star hotel in Santa Cruz, California. This J-1 Visa internship offers a unique opportunity for both students and working professionals to gain hands-on experience in high-end hospitality. As a Front Desk Intern, you will play an essential role in guest services, from handling check-ins and check-outs to managing reservations and addressing guest inquiries. You will work in a dynamic, fast-paced environment where you'll learn the ins and outs of luxury hotel operations and provide world-class service to a diverse range of guests. This position is ideal for anyone looking to advance their career in hospitality or gain valuable experience in a prestigious hotel setting. Key Responsibilities: - Assist with guest check-ins and check-outs in a professional and welcoming manner - Manage reservations, cancellations, and guest requests efficiently - Provide guests with information about hotel services, amenities, and local attractions - Address guest inquiries and resolve any concerns to ensure an exceptional stay - Collaborate with other hotel departments to maintain seamless guest experiences and operations Requirements: - 5+ years of related work experience or - Currently enrolled in a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date - Must have strong communication skills, fluent in English - Previous experience in customer service or hospitality is a plus - Must be adaptable, resourceful, and service-oriented Additional Information: Housing: Available Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.
Your Role: The front of house team is currently looking for a passionate Waiter/ Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. This vacancy sits within our newly opened 'SAMBAROOM' - Our new cocktail bar & private dining room located on the 39th floor of London’s Heron Tower. Your Rewards: As a Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary meal and drink during shifts - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: The Waiter/Waitress’s primary responsibilities are to exemplify uncompromising hospitality with courteous and efficient service to guests throughout their dining experience. The Waiter/Waitress takes orders, answers questions about the menu, sells the restaurant's food and drinks, takes payment, and communicates orders with the kitchen staff while maintaining a warm and friendly demeanour. As a Waiter/Waitress we would love you to have: - Experience working as a Head Waiter/Waitress or Waiter/Waitress in a similar fast-paced environment will be tested at trial/interview stage - Good English language communication skills are required - Drink lounge/ bar experience and PDR preferable. - Must be fine with late finishes. - Flexible availability, working any 5 days a week between Monday - Sunday - Deep respect for diversity and individuality - The ability to maintain set processes and standards - Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Doha & Bahrain.
About AGORA. AGORA is a vibrant restaurant inspired by the energy of Athens’s markets and streets, and the flavours of Greece and wider levant. Located in the heart of London’s thriving Borough Market, it is the latest project by the dcco. collective [ manteca, SMOKESTAK ]. A site within the world-famous London Bridge location has been thoughtfully restored with repurposed, natural materials evocative of the raw, Greek landscapes it is inspired by. At its centre, a custom-built rotisserie where whole animals are spit roasted over open fires, whilst hand pulled flatbreads and seasonal vegetables baste beneath. In the coals, pots of hearty, humble dishes gently stew, whilst nearby at the stone slab bar, cocktails are served alongside premium roasted coffee and rustic baked goods. Our cooking focuses on minimising waste and maximising flavour by honouring the innovative, resourceful cooking techniques of the cultures behind it. Our hosting strives to match the hospitality of the warmth of these cultures, too. We are supplier led with evolving menus that showcase the best of the season. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development encouraging independent thinkers. About the role We are on the lookout for an enthusiastic barback to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the bar area, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Glass polishing and restocking. Requirements Previous experience in a similar environment is desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Your Role: The front of house team is currently looking for a passionate Waiter/ Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. This vacancy sits within our newly opened 'SAMBAROOM' - Our new cocktail bar & private dining room located on the 39th floor of London’s Heron Tower. Your Requirements: The Waiter/Waitress’s primary responsibilities are to exemplify uncompromising hospitality with courteous and efficient service to guests throughout their dining experience. The Waiter/Waitress takes orders, answers questions about the menu, sells the restaurant's food and drinks, takes payment, and communicates orders with the kitchen staff while maintaining a warm and friendly demeanour. As a Waiter/Waitress we would love you to have: Must be fine with late finishes (will be mainly evening shift with closures at 3am in the weekends) Experience working as a Head Waiter/Waitress or Waiter/Waitress in a similar fast-paced environment will be tested at trial/interview stage Good English language communication skills are required Lounge bar and PDR experience are preferable Flexible availability, working any 5 days a week between Monday - Sunday Deep respect for diversity and individuality The ability to maintain set processes and standards Your Rewards: As a Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants 28 day’s holiday allowance Complimentary meal and drink during shifts 'Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff award ceremony and party Internal incentives and rewards Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Doha & Bahrain.
G'day mate! Urban Baristas is an Australian Coffee Company with multiple sites across London, passionate about speciality coffee, roasting and the Aussie brunch culture. We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organization skills. Available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift + 50% discount on all products. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
**Please note: This is a temporary work placement in New York, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below.** Job Title: Hospitality Intern (Paid Internship) Location: Brooklyn, NY Program Duration: 12/18 months Position Overview: Embark on a cultural exchange experience as a Hospitality Intern in Brooklyn, NY with The Wanderlust Network. This is a J-1 Visa internship designed for students seeking hands-on experience in the hospitality industry. As a Hospitality Intern/Trainee, you will be responsible for supporting front desk operations, assisting with guest services and concierge duties, and contributing to daily hotel operations. You will also be involved in event coordination and reservation management. This opportunity is ideal for those studying hospitality, tourism, or business management and seeking to enhance their customer service skills in a dynamic, international environment. Key Responsibilities: - Assist with front desk operations, guest services, and concierge functions - Support event planning and coordination for special functions - Help with guest communication, reservations, and feedback management - Gain hands-on experience in customer service, operations, and team collaboration Requirements: - 5+ years of related work experience or - Currently enrolled in at a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date. - Strong communication skills, fluent in English - Must be adaptable, resourceful, and safety-conscious Additional Information: Housing: Available via Host Company Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.
Restaurant Floor Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualiCed staf members and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exempliCes all of the following: Objectives of this role Oversee restaurant operations and ensure a smooth Jow Maintain a positive restaurant culture Create work schedules that align with the restaurant’s needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurant’s expectations Interact with diners and build positive rapport with diferent types of people Responsibilities Manage and keep up smooth restaurant operations Supervise both kitchen staf and wait staf, providing necessary feedback Write daily budget reports on both revenue and costs Communicate with diners and mitigate potential conJicts Organize and take stock of restaurant supplies Maintain weekly and monthly payroll for staf Enforcing safety protocols Recruiting, training and supervising staf. Agreeing and managing budgets. Creating staNng rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Preparing and presenting staNng/sales reports. Keeping statistical and Cnancial records. Assessing and improving proCtability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Skills and quali9cations Proven work experience in a restaurant setting Demonstrated customer service skills Understanding of Cnancial management Strong knowledge of restaurant management software Ability to memorize and explain the restaurant’s menu Willingness to work Jexible hours Preferred quali9cations Clear verbal communication skills Organization skills Ability to stand and walk for long periods of time Clear attention to detail Problem-solving skills Knowledge of current food and beverage trends Minimum Quali9cations (Education, Experience, Skills) High school diploma, GED certiCcate, or demonstration of suNcient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certiCcation or college degree preferred. Previous restaurant experience required. Previous management experience required. Willingness to work mornings, evenings and weekends as required. Excellent guest service to treat patrons like family. Strong communication skills to train and motivate employees. Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary ofered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5- hour working week Bene9ts: Competitive salary Pension contributions Accommodation ofers Internal progression and career development opportunities Collaborative and inclusive work environment Sociable social working environment REPORTING The Restaurant Manager will report to the Director
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required
Restaurant Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exemplifies all of the following: Objectives of this role • Oversee restaurant operations and ensure a smooth flow • Maintain a positive restaurant culture • Create work schedules that align with the restaurant’s needs • Ensure proper compliance with restaurant hygiene regulations • Train new employees to help them meet the restaurant’s expectations • Interact with diners and build positive rapport with different types of people Responsibilities • Manage and keep up smooth restaurant operations • Supervise both kitchen staff and wait staff, providing necessary feedback • Write daily budget reports on both revenue and costs • Communicate with diners and mitigate potential conflicts • Organize and take stock of restaurant supplies • Maintain weekly and monthly payroll for staff • Enforcing safety protocols • Recruiting, training and supervising staff. • Agreeing and managing budgets. • Creating staffing rotas. • Planning menus. • Ensuring compliance with licensing, hygiene and health and safety legislation. • Promoting and marketing the business. • Handling customer enquiries and complaints. • Taking reservations. • Greeting and advising customers. • Preparing and presenting staffing/sales reports. • Keeping statistical and financial records. • Assessing and improving profitability. • Liaising with customers, employees, suppliers, licensing authorities and sales representatives. • Making improvements to the running of the business and developing the restaurant. Skills and qualifications • Proven work experience in a restaurant setting • Demonstrated customer service skills • Understanding of financial management • Strong knowledge of restaurant management software • Ability to memorize and explain the restaurant’s menu • Willingness to work flexible hours Preferred qualifications • Clear verbal communication skills • Organization skills • Ability to stand and walk for long periods of time • Clear attention to detail • Problem-solving skills • Knowledge of current food and beverage trends Minimum Qualifications (Education, Experience, Skills) • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred. • Previous restaurant experience required. • Previous management experience required. • Willingness to work mornings, evenings and weekends as required. • Excellent guest service to treat patrons like family. • Strong communication skills to train and motivate employees. • Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary offered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5-hour working week Benefits: • Competitive salary • Pension contributions • Accommodation offer • Internal progression and career development opportunities • Collaborative and inclusive work environment • Sociable social working environment REPORTING • The Restaurant Manager will report to the Directors SOC writing Manage and keep up smooth restaurant operations;supervise both kitchen staff and wait staff, providing necessary feedback; Write daily budget reports on both revenue and costs; Communicate with diners and mitigate potential conflicts; Organize and take stock of restaurant supplies; Maintain weekly and monthly payroll for staff; Enforcing safety protocols; Recruiting,training and supervising staff; Agreeing and managing budgets; Creating staffing rotas; Planning menus;Ensuring compliance with licensing, hygiene and health and safety legislation; Promoting and marketing the business; Handling customer enquiries and complaints; Taking reservations; Greeting and advising customers;Keeping statistical and financial records; Assessing and improving profitability; Liaising with customers, employees, suppliers, licensing authorities and sales representatives; Making improvements to the running of the business and developing the restaurant.
Greeter The Salad Project: £14.00 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Greeter 20 hours per week | Monday - Thursday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice Compensation | £14.00 per hour 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows
we are looking for an experienced chef de partie to join our established team. the ideal candidate will have experience working in fast paced and dynamic kitchens but most importantly take pride in the food you create. you’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight knit team led by head chef and co-founder chris leach. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer: ‘employee of the month’ awards with bonus prizes ‘refer a friend’ bonus 50% staff discount at DCCO restaurants cost price wine through our suppliers international trips for top performers in-house training dedicated to your personal development trips to meet suppliers and producers company donations to charities our staff feel are close to home ‘well fed and well watered’ at work policy
We are an award-winning company located in Belfast, expanding our sales team to enhance customer outreach and provide exceptional service. Specializing in field sales and marketing solutions, we focus on increasing brand awareness and revenue while ensuring outstanding customer experiences. This subcontracted role rewards high performers with sales-based earnings and incentives. What We Offer: - Recognition: Experience a supportive company culture that values effort and success, featuring weekly meetings and national award ceremonies. - Skill Development: Acquire essential skills in sales, customer service, negotiation, marketing, brand awareness, leadership, and motivation through comprehensive training sessions led by experienced professionals. - Career Opportunities: Benefit from clear progression paths that enable you to grow within the organization and transition into leadership roles, where you can mentor others and contribute to planning and business strategy. - Incentives: Enhance your earnings with additional incentives, event invitations, and opportunities for international travel. - Location: We are situated in an excellent Belfast location, conveniently close to transport links and hospitality venues, perfect for team socializing after work. - No Business Development Required: All clients are provided, allowing you to start making sales and earning commissions immediately. Responsibilities: - Sales: Engage in field sales activities, representing your clients by interacting with the public. - Team Collaboration: Collaborate with fellow sales representatives to refine sales pitches and customize them for various customers. - Brand Awareness: Promote client brand awareness by effectively communicating the benefits of their products or services to potential customers. - Knowledge Sharing: Attend meetings to stay informed about product and service details, ensuring you can confidently address customer inquiries regarding pricing, benefits, and statistics. - Client Representation: Wear client-branded accessories to represent the brand clearly and build trust with customers. - Customer Experience: Deliver exceptional customer service, ensuring a positive customer journey that fosters retention and referrals. - Meetings and Events: Participate in daily office meetings and optional events, including workshops, social/team-building nights, award ceremonies, and networking opportunities. Sales Representative Requirements: - Communication Skills: Strong face-to-face communication skills in English are essential, as this role involves residential environments. - Mindset: A positive attitude, persistence, and a target-oriented approach are vital for success. - People Skills: Enjoy working collaboratively, meeting new people, and building relationships. - Experience: This is an entry-level role that provides an opportunity to learn. While prior sales experience is not required, candidates from customer-facing industries such as retail, hospitality, and customer service often possess the customer-first mindset our client values. If you are excited about this opportunity and eager to advance your career in sales, please submit your most recent CV and contact information. Our recruitment team will promptly reach out to successful candidates
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
We are looking for a talented Chef de Partie to join our team here at Oblix. Our chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix Chefs are confident working at a fast pace whilst maintaining Oblix's high standards. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for culinary experiences - Proven experience as chef de party in a luxury high-volume restaurant - A natural team player who is at home working in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. ** Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
We are looking for a talented Receptionist to join our team here at Oblix. Our Receptionists are charismatic, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for hospitality - Proven experience as Receptionist/Host in a luxury high-volume restaurant - A natural team player who is in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. ** Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Head Chef is responsible for the overall management of the kitchen, ensuring operational excellence, dish quality, and adherence to brand standards. They will supervise the kitchen team, control costs, and ensure compliance with food safety and hygiene regulations. RESPONSABILITIES Kitchen Management: - Oversee daily kitchen operations, ensuring efficiency and quality in service. - Coordinate the preparation and presentation of dishes according to established standards. Team Management: - Lead, train, and motivate the kitchen team to maintain a positive and productive work environment. - Assign tasks and responsibilities within the team to ensure efficient workflow. - Evaluate team performance and provide feedback for professional development. Cost and Supplier Management: - Control the kitchen budget, optimizing costs without compromising quality. - Supervise inventory and place orders for raw materials based on service needs. - Maintain good relationships with suppliers to ensure quality and efficiency in sourcing. Safety and Hygiene: - Ensure compliance with food safety regulations and occupational risk prevention. - Supervise proper food storage and handling to prevent waste and contamination. - Keep the kitchen in optimal conditions of cleanliness and order. REQUIREMENTS - Minimum 3-5 years of experience in similar positions within the hospitality industry. - Advanced knowledge of cooking techniques and team management. - Strong leadership, organizational, and problem-solving skills. - Ability to work under pressure in fast-paced environments. - Knowledge of cost control, recipe costing, and food safety regulations. - Passion for gastronomy and culinary innovation. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
We are looking for a talented Demi Chef de Partie to join our team here at Oblix. Our chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix Chefs are confident working at a fast pace whilst maintaining Oblix's high standards. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal Demi Chef de Partie embodies our values and the following: - A genuine love for culinary experiences - Proven experience as chef de party in a luxury high-volume restaurant - A natural team player who is at home working in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
About the job We are seeking a confident and experienced Reception Supervisor to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Reception Supervisor, you will: Be responsible for the day-to-day supervision of the Front Office Team, from customer service to administration Ensure that the team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Undertake and oversee Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Reception Supervisor. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. Required skills: Time Management, Decision Making, Customer Service, Leadership, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £12.10 per hour Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus