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Operations, Logistics & Customer Services Facilitator OVERVIEW Nirvana Brands is a distributor of latent brands of leading international fragrance companies. Currently, we work with the following brands: GUY LAROCHE, PALOMA PICASSO, GLORIA VANDERBILT, MAROUSSIA, DANIEL HECHTER, EAU JEUNE, ROLLING STONES, SARAH JESSICA PARKER, ANTONIO BANDERAS AND SHAKIRA. JOB PURPOSE Nirvana Brands are seeking a proactive individual to assume the role of Order Management and Logistics Coordinator. The ideal candidate will be a self-starter with a proven track record of delivering exceptional customer support and experiences, preferably with a background in shipping and logistics. In this role, you will be responsible for overseeing the efficient management of orders and coordinating the seamless flow of stock from Nirvana's warehouses to our valued retailers and customers. KEY DUTIES AND RESPONSIBILITIES • Collaborate closely with the operations team to process customer orders, address inquiries, and provide comprehensive support. Additionally, coordinate the logistics involved in all shipments., • Arrange transportation and meticulously organise deliveries to meet customer demands, ensuring timely and efficient order fulfilment., • Facilitate the movement of stock from our strategically located warehouses in the UK, France, and the US., • Generate purchase orders (POs), sales orders (SOs), and stock transfer requests (STRs), while meticulously tracking all stock movements., • Liaise with various warehouses to manage dispatch notes, coordinate deliveries, and monitor stock levels effectively., • Prepare daily reports on critical metrics such as livestock levels, open orders, etc., using SAP, and ensure timely communication of this information to the wider team., • Handle the preparation and dispatch of invoices, credit notes, and related paperwork to customers, ensuring accuracy and prompt delivery., • Manage the logistics of both inbound and outbound shipments, continuously reviewing freight costs and transportation rates to optimize cost-efficiency., • Undertake various operations-related tasks and offer support to the internal team as required, fostering a cohesive work environment., • Ensure meticulous data entry into SAP and maintain comprehensive records on SharePoint., • Address and resolve any shipment or inventory issues promptly and effectively., • Provide an exceptional level of communication and customer service to all accounts, ensuring customer satisfaction and retention. REQUIREMENTS • Strong verbal and written communication skills., • A hands-on, proactive attitude., • A self-starter, capable of working independently and taking initiative., • A team player with prior experience in customer service, ideally within the context of logistics and operations., • Basic knowledge of accounting concepts is advantageous., • Proficiency in SAP, particularly in SOP, Purchasing, and Stock Management, is highly desirable., • Competence in Microsoft Word, Excel, and PowerPoint is expected.

Business Controller, Digital and Content Services.We are looking for an experienced Business Controller, Digital Product and Content Services, to join our team in Chiswick, West London.This role will have overall responsibility for the smooth functioning of Finance, Accounting and Analytics across t

We are looking for an experienced Business Controller, Digital Product and Content Services, to join our team in Chiswick, West London.This role will have overall responsibility for the smooth functioning of Finance, Accounting and Analytics across the sub-locations supporting the transformation and

A global organisation in Greater London is seeking an experienced Business Controller for Digital and Content Services.This role is responsible for financial oversight, including budgeting, forecasting, and Capex management.The ideal candidate will have an accounting qualification and proven experie

An international health and security firm seeking a Security Specialist, Information & Analysis to join the global team in London.

We have an exciting opportunity for a Payroll Supervisor to join our People Services team in Chiswick, West London.You will lead payroll operations and support the Human Resources team by managing the full spectrum of payroll activities across UK Site and Northern Europe.UK legislation and relevant

Report and escalate security or disruption issues affecting International SOS’ clients in line with reporting guidance and thresholds. Conduct research into specific security-related information requirements to support operational planning and readiness and to inform International SOS’ operation

A leading services organization is seeking a Payroll Supervisor to join their People Services team in Chiswick, West London.This role involves leading payroll operations, ensuring compliance with UK legislation, and managing all aspects of payroll administration.The ideal candidate will have over 8

A global organization in Greater London is seeking an experienced Business Controller for Digital Product and Content Services.The role entails managing financial planning and reporting, driving profitability, and collaborating with senior management.The ideal candidate must have an accounting quali

A leading travel risk management company is seeking an experienced solutions architect to enhance its market position through the development of digital, client-centric solutions.The role involves providing architectural oversight, mentoring a team, and engaging with stakeholders.Ideal candidates wi

SOS maintains and enhances its market position as the leading provider through the efficient development of product-led, digital-first, client-centric, contemporary and relevant travel risk and critical event management solutions.