Trabajos it business analyst en HarrogateCrear alertas

Technical Support Analyst Harrogate (Office-Based) Offering £27,000 - £31,000 Basic Salary plus Great Benefits Our client is a well-established and growing IT support business based in Harrogate, providing expert support across both on-premise and cloud-hosted systems. Currently recruiting a Technical Support Analyst to work with a diverse portfolio of clients, delivering reliable, responsive IT solutions and building long-term partnerships through excellent service and technical expertise. The successful Technical Support Analyst will provide first-line support to external customers requiring technical assistance. As the first point of contact, you will be responsible for handling inbound support requests, diagnosing and troubleshooting issues, providing support via phone and remote access. The Technical Support Analyst position is an excellent opportunity for someone with IT support experience who is keen to develop their technical skills further. Training support will be provided, including assistance in achieving Microsoft certifications. Technical Support Analyst - Key Responsibilities • Act as the first point of contact for customer technical support queries., • Communicate with customers to understand, diagnose, and resolve IT issues., • Provide initial troubleshooting and remote support., • Escalate complex issues to 2nd Line Support where necessary., • Accurately record all actions, updates, and resolutions within the ticketing system., • Work to defined SLAs and follow established workflows and processes., • Manage customer expectations and provide timely updates., • Prioritise workload effectively to meet agreed timescales. Technical Support Analyst – Ideal Skills & Experience • Previous experience in an IT support or helpdesk role with hands-on experience using a ticketing system to log, update, and manage support requests in line with SLA requirements., • Understanding of Microsoft environments, including: Microsoft Server Operating Systems, Windows 11, and Microsoft 365., • Technically minded with strong troubleshooting and problem-solving skills., • Excellent communication skills — able to interpret and explain technical and non-technical information clearly., • Highly organised, able to manage and prioritise workload effectively., • Customer-focused with a professional and approachable manner. The Technical Support Analyst is offering £27,000 – £31,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of Technical Support Analyst. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Technical Support Analyst Harrogate (Office-Based) Offering £27,000 - £31,000 Basic Salary plus Great Benefits Our client is a well-established and growing IT support business based in Harrogate, providing expert support across both on-premise and cloud-hosted systems. Currently recruiting a Technical Support Analyst to work with a diverse portfolio of clients, delivering reliable, responsive IT solutions and building long-term partnerships through excellent service and technical expertise. The successful Technical Support Analyst will provide first-line support to external customers requiring technical assistance. As the first point of contact, you will be responsible for handling inbound support requests, diagnosing and troubleshooting issues, providing support via phone and remote access. The Technical Support Analyst position is an excellent opportunity for someone with IT support experience who is keen to develop their technical skills further. Training support will be provided, including assistance in achieving Microsoft certifications. Technical Support Analyst - Key Responsibilities • Act as the first point of contact for customer technical support queries., • Communicate with customers to understand, diagnose, and resolve IT issues., • Provide initial troubleshooting and remote support., • Escalate complex issues to 2nd Line Support where necessary., • Accurately record all actions, updates, and resolutions within the ticketing system., • Work to defined SLAs and follow established workflows and processes., • Manage customer expectations and provide timely updates., • Prioritise workload effectively to meet agreed timescales. Technical Support Analyst – Ideal Skills & Experience • Previous experience in an IT support or helpdesk role with hands-on experience using a ticketing system to log, update, and manage support requests in line with SLA requirements., • Understanding of Microsoft environments, including: Microsoft Server Operating Systems, Windows 11, and Microsoft 365., • Technically minded with strong troubleshooting and problem-solving skills., • Excellent communication skills — able to interpret and explain technical and non-technical information clearly., • Highly organised, able to manage and prioritise workload effectively., • Customer-focused with a professional and approachable manner. The Technical Support Analyst is offering £27,000 – £31,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of Technical Support Analyst. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency

Proven experience as a Business Analyst within digital or technology-driven environments. You’ll be at the heart of delivery — collaborating with stakeholders, analysing business needs, and ensuring solutions are fit-for-purpose from concept through to implementation. Contribute to business case

Proven experience as a LIMS Business Analyst within pharmaceutical, biotech, or other GxP-regulated environments, with strong stakeholder management skills. Lead business analysis activities for LabWare LIMS enhancements, upgrades, and interim project delivery within regulated laboratory environment

This role combines business analysis, stakeholder engagement, project delivery, and transformation consulting across a range of public and private sector clients working with technical architects. Gather and assess new business demand, validating strategic fit, benefits, scope, and timelines. Create

O Associates are working closely with a consultancy operating in the Government, Defence and National Security sector who are looking to bring on 2-3 Business Analysts for a 2 year project within the IT/ Technology space. Able to be easily deployed into various projects, utilising a wide Business An

IT Applications Manager to lead complex projects focusing on finance systems and business analysis. This position offers an opportunity to drive technology improvements across the organization.

Crédit Agricole CIB is offering a 12 Month Internship for an eFX IT Business Analyst based in London. Responsibilities include defining project requirements and collaborating with cross-functional teams in a fast-paced environment.

You'll work cross functionally with internal teams including IT, Site Operations, Online Trading, Marketing Customer Service and Logistics teams as well as our external partners in Warehouse Logistics, Ecommerce Carriers and third-party providers. Experience working with Product Owner/Managers, Busi

Business Management, Business Transformation, Communication, Critical Thinking, Global IT Infrastructure, Information Technology Applications, Intentional collaboration, IT Project Lifecycle, Managing performance, Prioritization, Process Improvements, Requirements Gathering, Research Analysis, Risk

Strong business analysis toolkit: requirements elicitation, process mapping, user stories, acceptance criteria. We are looking for a talented individual to join us as our IT Business Analyst, working as part of our dynamic AI Programme team. About the job IT Business Analyst (AI Programme).

Our client has an exciting opportunity for an enthusiastic Business Analyst to join their IT Team. Business Analyst experience in digital, technology, or client‑facing settings. Familiarity with project management and business analysis methodologies.

A leading financial services organization in the UK is seeking an IT Business Analyst to drive transformation initiatives across the business. This position offers remote working with occasional travel and a competitive salary package. The ideal candidate has proven experience in financial services,

Totum Partners is looking for an experienced Business Analyst to deliver IT and business change projects. This role involves working closely with stakeholders and technology teams to analyze business needs and support the delivery of solutions that enhance processes and service quality. The position

You may specialise in process, data, business, or systems analysis and will be required to use one or a combination of those skill sets to identify gaps in business procedures, gather both high level and detailed requirements and where appropriate define or redesign processes, methods of working wit

Share ideas, drive improvements and promote best practice amongst the business analyst community across all IT and non-IT Divisions and across physical location. I am currently supporting one of our financial services clients who are looking to bring on an IT BA for an initial 12 months with scope o

The position is based in Nottingham, office attendance is required, and offers competitive benefits. A leading retail company is seeking an experienced Business Analyst to join their Retail & International team. The role involves engaging with stakeholders to capture requirements, facilitating works

This IT Business Analyst role sits within a central Transformation function, working closely with both technology teams and senior business stakeholders. IT Business Analyst | Financial Services | UK (Remote with Travel) | £60,000 + bonus & benefits. We are committed to Equity, Equality, Diversity

SOMPO in London is seeking a Senior Business Analyst to bridge business needs and technical solutions in the IT team. The position provides a supportive environment for successful career development and offers comprehensive wellness benefits, retirement plans, and professional development opportunit

Talentedge Recruitment Limited is seeking a Senior IT Business Analyst to join a leading organization in global sport and entertainment. This hybrid role requires strong Business Analysis skills, particularly in technology and digital environments, with responsibilities including leading requirement

A leading consulting company in the United Kingdom is looking for an experienced Business Analyst to participate in significant digital programmes within government settings. Familiarity with Agile methodologies, user-centred design, and understanding GDS standards is essential for success in this r

Proven experience as a Business Analyst within digital or technology‑driven environments. Contribute to business cases with data-driven insights on benefits, risks and costs. You’ll be at the heart of delivery - collaborating with stakeholders, analysing business needs, and ensuring solutions ar

Working within the Change function, you will partner with stakeholders, fee earners, Business Services teams and technology colleagues to analyse business needs, define requirements and support the delivery of solutions that improve processes, systems and service quality. Proven experience as a Busi

We are seeking a commercially minded IT Business Analyst here at Stagwell to act as a key interface between business stakeholders and IT. Establish regular engagement with business stakeholders to capture requirements across projects, BAU activities, and strategic initiatives. Ensure requirements ar

A leading insurance firm in Greater London is seeking an experienced IT Persistent Business Analyst to support various initiatives and maintain process documentation. Applicants should have solid experience in business analysis and documentation, along with strong communication skills. The position

Work closely with the Solutions Architects to split requirements by partner systems and enable requirement traceability from Business outcome to Epic to several stories. Experience with Agile methodologies (preferably Agile Scrum) as a Business Analyst. Strong written and spoken English communicatio

Proactive and independent, with the initiative to take on tasks without waiting for direction. The role of 12 Month Internship - eFX IT Business Analyst offers significant exposure to electronic FX trading systems, front office business, engineers, and data specialists. Leverage AI tools to enhance

Collaborate with the Director of IT Applications to prioritize initiatives for maximum business impact. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best‑in‑class imaging, high reliability, and opera

Strong experience as aBusiness Analystin government or large‑scale digital programmes. Experience with Agile delivery, user‑centred design, and iterative development. Ability to translate complex requirements into clear, actionable deliverables.

The position offers hybrid working arrangements and a comprehensive benefits package, which includes a profit share bonus and life assurance. Recruitment is seeking a Senior Business Analyst Consultant to join their team in Greater London. Candidates should have at least 5-6 years of experience in a

Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment. By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing p

Facilitate workshops and engage stakeholders to elicit, challenge, and validate requirements and their business impact. Aubay is seeking an experienced IT Business Analyst to join our global client in the Financial Services sector. This role requires someone passionate about delivering high-quality

MorePeople is partnering with a Northamptonshire based food manufacturer to recruit their next Business Analyst. Strong communication skills, with the ability to work effectively across IT teams, third party providers, and business stakeholders. Produce high quality documentation, including business

We are seeking an IT Business Analyst Intern with a keen interest in financial products, particularly FX options. It's an excellent opportunity for candidates who are eager to learn and enhance their skills in IT and a broad range of financial products. Key Responsibilities are, but are not limited

Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment. We are seeking an IT Business Analyst Intern with a keen interest in financial products, particularly FX options. With a people‑centric culture whe

A leading tech and consulting firm in Greater London is seeking a Business/System Analyst with over 5 years of experience. Responsibilities include eliciting requirements, collaborating with stakeholders, and ensuring consistency in data flow across systems.

The ideal candidate would be happy working on creating usable functional specs, writing documentation, be comfortable with client-facing and have a positive can-do attitude. The role is hybrid, but with occasional trips to the London City offices. Experience in financial services would be advantageo

We are looking for a Business Analyst I to support product, delivery, and other business teams by gathering business requirements, documenting user stories, and assisting in the analysis of business processes. Assist in writing and refining user stories and acceptance criteria. Experience in documen

A fast-growing financial services organisation in the UK is seeking an IT Business Analyst to join their central Transformation function. The role involves acting as a bridge between business and technology, leading requirements gathering, and supporting delivery through various initiatives, includi

A reputable facilities management company in the UK is seeking an analytical Business Analyst for a fixed 12-month contract. This role involves engaging with stakeholders to understand business requirements, producing functional requirements, and supporting IT delivery. Successful candidates will ha

This IT Business Analyst role sits within a central Transformation function, working closely with both technology teams and senior business stakeholders. IT Business Analyst | Financial Services | UK (Remote with Travel) | £60,000 + bonus & benefits. This role will suit an IT Business Analyst who e

A leading investment management firm is seeking a motivated Business Analyst to join their Private Markets platform team. Candidates should have a university degree and at least 3 years of experience in a similar role, with strong analytical and communication skills. The role involves defining and i

A diverse business community in Greater London is seeking a motivated Service Desk Analyst to provide IT support as the first point of contact. This position offers robust growth opportunities within a team-oriented environment. The role involves troubleshooting various IT requests, managing user ac

A tech-driven consultancy in England is seeking an experienced Business Analyst to enhance business operations through effective solutions. You will engage with stakeholders to analyze needs, translate ideas into actionable outputs, and support delivery through collaboration with various teams. This

A leading insurance company in London is seeking a Senior IT Business Analyst to drive modernization initiatives. Ideal candidates will have prior experience in a strategic business analyst role within the insurance industry. The role involves breaking down complex problems, defining business requir

Responsibilities include managing project plans, stakeholder collaboration, and vendor management, ensuring all systems meet business needs and quality standards. IT Project Manager in Greater London to lead research management system projects from initiation to completion. The candidate must posses

IO Associates is seeking experienced eDV Business Analysts for a 2-year IT programme in Cheltenham, offering hybrid working arrangements. You will play a crucial role in defining scope, prioritizing stakeholder requirements, and translating them into actionable user stories. Candidates must hold the