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Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

Planning Application Manager Shrewsbury Permanent £30,000 - £35,000 Depending on experience Monday-Friday We are a well-established and growing planning consultancy based in Shrewsbury, working across Shropshire, the West Midlands and beyond. We provide professional planning advice to developers, landowners, housing associations and private clients, supporting a wide range of residential, commercial and mixed-use developments. Due to continued growth, we are looking to recruit a Planning Application Manager to join our team and support the delivery of planning applications from initial enquiry through to submission and determination. This is an excellent opportunity for someone looking to develop their career within a supportive consultancy environment, working closely with an experienced Planning Director while gaining responsibility for managing multiple projects and acting as a key contact for clients, planning authorities and technical consultants. The Role Support and manage planning applications across a variety of development projects, working closely with clients, consultants and local authorities to ensure applications are prepared and submitted efficiently. Be involved throughout the full planning process from early client discussions and site reviews through to preparing documentation, coordinating technical reports and submitting applications. Play an important role in ensuring projects progress smoothly within planning timeframes, typically managing applications through the process within approximately 12 weeks. Key Responsibilities Managing and coordinating planning applications including full, outline, reserved matters, discharge of conditions and change of use Preparing planning statements and supporting documentation Liaising with Local Planning Authorities, statutory consultees and other stakeholders Supporting clients with planning advice and application strategy Coordinating technical consultants including ecology, transport and drainage specialists Reviewing development proposals and undertaking site appraisals where required Monitoring project timelines and ensuring planning submissions meet deadlines Maintaining strong communication with clients throughout the planning process About You We are looking for someone who has a genuine interest in planning and development and is keen to take on increasing responsibility within a consultancy environment. You will ideally have: Previous experience within planning consultancy or a local authority planning team Experience supporting or managing planning applications A good understanding of the UK planning system and development management process A degree in Town Planning, Urban Planning, Architecture, Environmental Science or a related discipline (or equivalent experience) Strong written skills with the ability to prepare planning documentation and reports Good organisational skills and the ability to manage multiple projects A proactive, client-focused approach MRTPI status or working towards this would be beneficial but is not essential A full UK driving licence What We Offer Salary of £30,000 £35,000 depending on experience Support towards professional development and RTPI accreditation Opportunity to work closely with an experienced Planning Director Exposure to a wide range of development projects Clear opportunities for career progression A friendly and collaborative consultancy environment The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: DE26892 TPBN1_UKTJ

Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: * To support/deputise the Centre Manager with day-to-day operations and overall site management. * Ensure robust Health & Safety and Fire Safety procedures are maintained * To conduct viewings of available workspaces to potential customers, promoting facilities and services. * Manage administration tasks, including the preparation of licence agreements and setting up of new customer accounts. * Deliver excellent reception and customer service duties, including handling enquiries. * To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values. Full time: 8.30am – 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage however not essential. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills * Welcoming and professional personality to engage with customers and colleagues * Good knowledge of all Microsoft packages * Good knowledge of IT and able to resolve basic technical issues * Excellent administration and organisational skills * Good knowledge of Health & Safety & fire procedures

Our client specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. They have an exciting opportunity for an enthusiastic and committed Support Services Administrator to join their dynamic team. This permanent position is well suited to an individual looking to advance their career and gain hands-on experience in a thriving and supportive workplace. At our client, people are at the heart of the business, and success depends on employing the best people and getting the best from them. This is why they are committed to developing their workforce. By investing in a well-trained and motivated team, they continue to prosper and sustain business success. OUR CLIENT BENEFITS • Salary band: £30,000–£34,000, • 33 days annual leave (including bank holidays), • Company sick pay (discretionary), • Refer a Friend scheme (£500), • Childcare voucher scheme, • Career progression with training and development programme, • Employee recognition scheme, • Defined contribution pension scheme SUMMARY OF ROLE Our client is seeking a Support Services Administrator to coordinate project activities, including both simple tasks and larger plans. You will manage schedules, arrange assignments, and communicate progress to all team members. In this role, you will report directly to the Projects Co-ordinator and work closely with a team of Project Managers, so strong communication, workload management, and collaboration skills are essential. The position involves managing, costing, and where applicable procuring materials and subcontractors to ensure jobs are completed efficiently and effectively. You will also proactively support the operational delivery team, including updating and renewing accreditations, booking training, monitoring the training matrix, and supporting wider administrative functions. KEY RESPONSIBILITIES Manage scheduling processes to maximise operational team performance Ensure scheduling supports exceptional contract delivery Ensure prompt resolution of queries Promote and develop best practice Act as a point of contact for operatives, clients, and customers Provide two quotes per request to ensure effective job pricing Source materials for engineers, ensuring delivery or collection near job locations Raise purchase orders for all materials and equipment Chase suppliers and resolve issues within 48 hours Manage subcontractor and supplier database Identify new suppliers when required Raise and manage supplier invoice queries with accounts Provide onboarding packs for new subcontractors and ensure compliance documentation is complete Notify line manager of potential employee issues Provide performance reports as required Ensure compliance with health & safety and company policies Input financial data into IT systems Manage operational administration processes Support operational teams to ensure contract compliance Process and share information to progress work Maintain correspondence, telephone, and email protocols Manage contract paperwork and maintain accurate records Create and update workflows Prepare documentation for internal teams and stakeholders Order resources such as equipment and software SKILLS & KNOWLEDGE REQUIRED • Experience as an Administrator, or within Purchasing/Procurement, or similar role, • Hands-on experience with technical documentation and scheduling, • Knowledge of project management software (e.g. Microsoft Project), • Strong organisational and time-management skills, • Knowledge of materials and methods used in the construction industry, • Excellent written and verbal communication skills QUALIFICATIONS REQUIRED • NVQ Level 2–3 in Business Administration, • Advanced Microsoft Excel and Word skills, • Industry-based experience may also be considered ABOUT YOU • Punctual and reliable, • Previous office-based experience, • Strong organisational skills, • Clear communicator, • Team player

A South London Council is looking for a Tree Inspector to carry out a Visual Tree Assessment on groups of trees in their borough. This will involve assessing the species and allocating a risk rating and it is expected to take circa 6 months but it could roll on. Candidates need the Lantra PTI, and at least a level 2 in arboriculture, so this would be great experience for an Arborist looking to move off the tools into a technical role. A driving licence would also be preferable. In return a PAYE rate of circa £20.58/hour is offered, which is c. £39k pa. This is a temporary contract for a minimum of 6 months with the possibility of becoming permanent thereafter

HR Business Partner Shrewsbury - Fully Office Based Permanent Monday Friday £37,000 per annum Our client are looking for an experienced and proactive HR Business Partner to join their team in Shrewsbury. This is an exciting opportunity to play a key role in shaping our people strategy and supporting managers across a diverse organisation. Working closely with the Head of HR and the wider leadership team, youll provide hands-on HR support and guidance across employee relations, recruitment, compliance, and organisational development. Youll partner with managers to promote consistent, fair, and legally compliant practices that help our teams deliver their best work. Key Responsibilities Employee Relations & Advisory Lead complex employee relations cases, including disciplinary, grievance, capability and absence matters. Provide clear, pragmatic, and compliant HR advice to managers at all levels. Prepare and review investigation reports and formal correspondence. Support organisational change and service development initiatives. Recruitment & Compliance Oversee safer recruitment practices and ensure compliance across all sites. Manage pre-employment checks such as references and right-to-work Maintain and quality-assure statutory HR records. Absence & Welfare Management Monitor and analyse short- and long-term absence trends. Support managers with welfare and occupational health processes. Ensure return-to-work interviews and absence reviews are conducted to a high standard. Leadership & Governance Line manages the HR Coordinator, providing coaching and professional support. Deputise for the Head of HR when required. Partner with Finance to ensure timely and accurate payroll information. Contribute to HR policy development, review and implementation. The Ideal Candidate: CIPD Level 5 qualified (or working towards) or equivalent HR experience. Proven experience managing employee relations cases independently. Strong knowledge of UK employment law and safer recruitment principles. Background in a regulated environment such as education, care, or healthcare is desirable. Excellent organisational and communication skills, with attention to detail and accuracy. Able to work on your own initiative, manage priorities effectively, and meet tight deadlines. A collaborative approach with the ability to build strong, trusting relationships across all teams. If youre a confident HR professional ready to take the next step in your career and enjoy a varied, people-focused role, wed love to hear from you. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: DE26853 TPBN1_UKTJ

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face appointments. Process and maintain accurate Council Tax and Business Rates records, ensuring all updates comply with relevant legislation and council policy. Set up new accounts, apply reductions, exemptions, discounts, and reliefs, and action refunds where appropriate. Negotiate and agree payment arrangements with customers, including post‑summons cases. Support court hearings by interviewing customers, making informed decisions, and preparing documentation. Implement recovery action to maximise revenue for the Council. Liaise with internal teams and external partners such as the Valuation Office, DWP, solicitors, voluntary groups, and more. Use key systems (Northgate, Iclipse, CRM, tracing tools etc.) to update records and investigate customer circumstances. Contribute to service improvement, team meetings, and cross‑departmental projects. About You We're looking for someone who: Has excellent verbal and written communication skills. Is comfortable interpreting complex legislation and applying it accurately. Can manage their own workload and meet deadlines in a fast‑paced environment. Demonstrates strong numerical ability and attention to detail. Is IT‑literate and confident using multiple systems. Works well both independently and as part of a team. Brings a customer‑centric attitude with a commitment to equality, diversity and inclusion.Experience in revenues, collections, local taxation, or recovery work is highly desirable, with opportunities for skilled candidates to undertake more advanced responsibilities. Why Join Us? Play a key role in supporting vital public services within the community. Work in a collaborative environment with opportunities for training, development, and progression. Contribute to service improvements and help shape customer experience. Be part of an organisation committed to diversity, sustainability, and staff wellbeing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Interim IT Procurement Manager | Transformation | £600–£650/day - 6 Month Contract. Interim IT Procurement Manager. Bringing structure and commercial rigour without over-engineering processes.

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