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SummaryApto Operate is our managed service for telemetry, security, and observability platform management and it is growing. The Operate Service Manager owns the service itself: the quality and consistency of delivery across every customer account, the performance and development of our engineering team, and the continuous improvement of how Apto delivers.This is not a pure operations role and it is not a pure management role. You will be close enough to the technical work to understand what the data is telling you, senior enough to influence how the business operates, and systematic enough to turn what you see into improvements that stick. You sit alongside our Technical Account Managers (who own the customer relationship) and Solution Architects (who own technical direction) you own delivery.What you'll DoRun the daily service.Review across all accounts every day volumes, ageing, SLA status spotting patterns as well as problems.Own SLA performance.Monitor, measure, and act on service quality across the portfolio so standards are consistent regardless of engineer or account.Lead the engineering team.Line-manage our engineers: one-to-ones, development plans, specific feedback, and performance management where needed.Manage capacity forward.Track utilisation, plan for new contracts entering delivery, and surface headcount or skills gaps to leadership before they bite.Handle escalations.Act as the first internal escalation point when delivery is under pressure triage quickly, communicate clearly, drive to resolution.Surface intelligence.Turn what you see across the customer base into insight that shapes account decisions and the evolution of the service.Improve how we work. Own and sharpen our delivery processes making Apto measurably better at operating platforms year on year.Who you areYou have managed a live service across multiple concurrent customers ideally in an MSP or recurring-delivery environment and you know the daily discipline that takes.You have line-managed a technical team for real: one-to-ones, development plans, and the difficult conversations, not just informal mentoring.You think in patterns. You can look at ticket volumes, SLA trends, and utilisation data and see what it's telling you and you've acted on it, not just reported it.You have designed and landed practical process improvements in a busy delivery environment, and you can show they held.You stay clear-headed under pressure, communicate precisely across levels engineers to executives and give leadership the real picture, not the sanitised one.You are comfortable in a technical environment. You do not need to be an engineer, but you can read a service board, understand what a platform team is telling you, and assess whether the quality of work is good.Process & Governance You'll OwnService governance. SLA monitoring and reporting, fair-use oversight, and regular service performance reporting to leadership.Delivery transparency. Boards that are honest and current, burndowns that reflect reality, outcomes written in language the customer and the business can act on.Escalation and incident process. A clear, disciplined route from problem to resolution grounded in ITIL principles with the right people informed at the right time.Operating cadence. The daily service review, capacity and utilisation reviews, and quarterly engineer development cycles that keep the service and the team on track.Continuous improvement.Delivery standards that are documented, followed, reviewed, and improved with changes captured and shared, not held in one person's head.Apto Solutions is a UK consultancy on an ambitious growth journey, and Operate is at the centre of it. This role has genuine reach: you will shape how a scaling managed service business delivers, build the team that delivers it, and see the impact of your judgement every day.You will work directly with the leadership team and have a real voice in how the service evolves. We are a small business with serious customers and high standards and if running something well matters to you, you will find this a place where that is valued.TPBN1_UKTJ

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 41.4 weeks per year Your key responsibilities will include: • Preparing delicious, high-quality food that delights our clients and customers, • Crafting eye-catching food and counter displays that draw customers in, • Proudly representing Chartwells and and embodying our positive brand image, • Handling transactions with ease and operating the cash register efficiently, • Upholding the highest standards of Food Handling & Hygiene, • Ensuring a safe and healthy work environment by adhering to Health & Safety regulations Our ideal Catering Assistant will: • Bring a positive, can-do attitude to everything you do, • Show genuine passion for delivering exceptional customer service, • Excel as a supportive and collaborative team player, • Embrace the excitement of thriving under pressure, • Demonstrate impeccable time management and reliability, • Prioritise safety in ever...

Vehicle Damage Assessor Location: Penrith Salary: CIRCA - £55,000 Job Type: Full-Time, Permanent Looking for a role where your skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Vehicle Damage Assessor looking for a stable Monday-to-Friday position with excellent earning potential, this could be the opportunity you've been waiting for. Join a professional Bodyshop where quality repairs, teamwork and customer service are valued, giving you the chance to develop your career in a modern and supportive environment. You'll be joining an established operation where your expertise plays a key role in keeping repairs moving efficiently from estimate through to completion. With a competitive salary, achievable OTE of £50,000 and genuine long-term stability, this role offers an excellent balance between career progression and work-life balance. What's in it for you? ·Competitive basic salary of up to £55,0000 ·Monday to Friday working hours ·42.5 hour working week ·Long-term, permanent opportunity ·Supportive and professional working environment ·Ongoing career development opportunities The Role As a Vehicle Damage Assessor, you'll be responsible for accurately assessing vehicle damage and producing repair estimates that support an efficient and high-quality repair proces...

Job introduction: Are you genuinely Passionate about providing a 5* Customer experience. If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is a varied role with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts. The role also consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors and estate agents and attending final inspections, customer hand-overs for all the regions sales outlets whilst maintaining an excellent customer experience. This position requires flexibility in terms of working hours and days of work, it is a varied and interesting one, encompassing skills and responsibilities from different areas. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low cost homes where they are needed for the people who need them the most. At Gleeson we are continuously supporting ongoing learning and development opportunities for our Sales team to ensure you receive the relevant training, coaching, mentoring and support to succeed in your role. The Ideal Candidate: Selling Follow up all marketing leads Achieve target sales Meet with clients, assess their needs and qualify Actively sell the Gleeson Options range of Extras Liaise with all interested parties (clients, solicitors, estate agents, etc.) Customer follow-up Administration Market research and competitor analysis Maintain the customer enquiry database Computer skills including COINS (COINS training available and ongoing) Contract chasing Managing our PX portfolio, including visits to PX properties Manage monthly competitor reports Housekeeping Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging and instructing. The Ideal Candidate: Experience within customer services 'Face to Face' - with or without new build experience, Marketing background or Retail background acceptable Passionate about delivering exceptional customer service Personable, well presented, and composed at all times Immaculate communication and presentation skills An active team player, encouraging their team and themselves to succeed Self-motivated, determined, and efficient Ability to adapt to different surroundings on a day to day basis A full driving licence Able to represent the Gleeson brand to the highest of standards always Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development Opportunities TPBN1_UKTJ

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. Please refer to the document via the link to familiarise yourself with them. Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC re

A positive, can-do attitude with plenty of personality. Grow with us and plan ahead with our Company Pension Scheme. The ability to stay cool under pressure and multitask like a pro.

We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. If its live it’s on, and we are the place to watch it. If you have a disability as outlined by the Equality Act 2010 and require rea

We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. Results driven - people, quality, service, environment, sales & profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed w

Monitor KPIs, quality standards and service levels within the operation. You’ll lead from the front, supporting the Shift Manager and ensuring operational activities run safely, efficiently, and in line with service expectations. A proactive, detail-focused approach with the ability to work under

Senior Salmon Limited are looking for a Warehouse Operative/van driver to join their client based in Bristol ASAP!Duties will include:• Heavy Lifting• Using a handheld scanner• Picking / Labelling• Loading / unloading vans• Van drivingHours: 9:30am-6pmPay: £12.

This role would suit a Warehouse Supervisor or Team Leader looking for leadership responsibility, training, and progression within a stable manufacturing environment. Competitive Salary + Training + Progression + Company Benefits. We are an equal opportunities company and welcome applications from a

An experienced Claims Handler/Insurance professional with a Supervisory/Management background is required to join a leading Global Loss Adjusters providing Loss Adjusting, Claims and Risk Management Services with a focus on Speciality Markets and Complex Commercial where you will oversee a team of s

Do you want to join a long-established manufacturer that invests in its people, offering long-term stability and the opportunity to develop your leadership skills while producing high-quality composite panel systems for the commercial vehicle industry?. This role would suit a Manufacturing Team Lead

This is an exciting opportunity for someone with strong sales ledger experience, excellent organisational skills and the ability to support and develop others while driving continuous improvement. Identifying opportunities to improve ways of working, monitor performance and deliver an efficient, hig

Job Title: Engineering Supervisor / Team Leader Location: Portbury, Bristol Salary: Basic £56,000 plus Benefits Shift: Monday – Friday Days. Managing a team of 6 Engineers, th

Consistent quality control inspection and awareness, assuring customer expectations and product standards are maintained. Demonstrates an excellent attitude to work . Undertake any other duties; in keeping with the nature of the role as requested.

Benefits of working with our client:. Driver Hire Southampton is currently recruiting for a reliable and hardworking Night Warehouse Operative to join one of our well-established clients, a leading supplier specialising in paper goods and office supplies. Happy with manual handling and heavy lifting

Positive attitude with flexibility to work overtime when required. Reporting to the Despatch Manager and, out of hours, the Shift Manager, the Team Leader is responsible for coordinating shift activity, leading the team, and ensuring safe, efficient, and accurate warehouse and despatch operations wh

Ives Recruitment Solutions are delighted to be working with this established organisation who pride themselves on integrity, collaboration and offering an extremely professional service to their clients. They are looking for a Team Leader to work within their Business Services Department. You will h

With a strong focus on delivering high-quality services and creating positive outcomes for the people and communities it supports, the organisation has built a reputation for excellence, collaboration and continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for pe

We are looking for someone with: • Experience of working with vulnerable people • Experience of delivering structured support and risk management • To be a team player with a caring and empathetic nature with a resilient, can

Looking for a steady, full-time role with great benefits and work-life balance? We’re recruiting a Warehouse Operative with a valid Counterbalance Forklift licence to join a busy and well-established builder’s merchant in Filton, Bristol. A valid RTITB or ITSSAR-accredited Counterbalance Forklif

Our client is a leading manufacturing business with a strong reputation for quality, innovation and continuous improvement. This is an excellent opportunity for a motivated leader looking to take ownership of a busy warehouse operation, develop a high-performing team and contribute to the ongoing su

Positive attitude and ability to work well within a small team. Temp-to-perm opportunity with long-term prospects. We are currently recruiting for a Van Driver / Warehouse Operative to join a small, friendly team based in the BS11 area of Bristol.

Some of the benefits if you go permanent are are £13. There is plenty of opportunity for overtime which is paid at 1. We are looking for candidates with good experience in commercial grounds maintenance The depo is close to Redwick Pay rate is £14.

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine. Implement behaviour support plans and positive behaviour strategies in line with c

Our client is a rapidly growing IT asset management company with a strong focus on sustainable technology and exciting plans for growth, they are seeking a motivated Warehouse Operative to join their dynamic team. Conduct audits on incoming and outgoing IT equipment. Strong work ethic and a positive

As a Warehouse Operative within the Picking team, you will play a vital role in ensuring customer orders are accurately selected and prepared for dispatch. Brook Street are currently recruiting on behalf of our client for a Warehouse Operative - Picking position based in Bristol. This is an excellen

Our client is currently recruiting experienced warehouse operatives to join their busy operation in Severn Beach.

If these hours dont quite fit your needs, lets talk! Were committed to finding a schedule that works for you. Your responsibilities will include:. Handling parcels with care and efficiency.

We are looking for someone to work within our customers returns department, where you will be responsible for checking returned items and processing them accordingly. This is a temporary to permanent opportunity, with the successful candidate being offered a permanent contract following a successful

Subsidised transport is available from the following pickup points: Bristol: Littleton Road BS3 5AY - Pick up times 05:05am, 16:30pm - Returns 06:56am, 19:16pm Bellevue Road, Totterdown, BS3 4RQ - Pick up times 05:09am, 16:40pm - Returns 06:52am, 19:09pm Temple Meads, Redcliffe, BS1 6Q

We are currently recruiting for a. Moving and handling stock within the warehouse. Assisting with general warehouse operations

If you are reliable, physically fit, and looking for a long-term opportunity, we would like to hear from you. Barker Ross Group values diversity and promotes equality. Handballer - Day Shift & Afternoon Shift Barker Ross Recruitment is currently recruiting Handballers on behalf of a large and well-

Retail fit-outs or shop fitting. Good customer service and administration skills. Excellent attention to detail and ability to work under pressure.

The Role Approximately 70% van driving and 30% warehouse work Completing around 3 deliveries per day across the Bristol area Loading and unloading vans Moving and handling stock within the warehouse Assisting with general warehouse operations Ensuring deliveries are com

This role would suit candidates looking for a stable, long-term opportunity with the potential to secure a permanent position. Positive attitude and willingness to learn. Reliable and punctual with a strong work ethic.

Warehouse Operatives Required DN16 3UA.Keeping the store clean and organised.Following health and safety procedures.General warehouse duties as required.Previous warehouse experience is beneficial but not essential.Must be reliable, punctual, and have a good work ethic.Able to undertake manual hand

Efficiently pick items according to customer orders and specifications. Perform quality checks on items to ensure they meet company standards. Competitive hourly pay rate with consistent weekly payments.

Inbound responsibilities Unloading deliveries and booking goods into the system Moving stock using a counterbalance forklift Checking incoming stock for quantity and quality Maintaining accurate inventory records Dispatch responsibilities Picking and packing customer orders Labelling, wrapping, an

Great opportunity to join our busy team working in a fast-paced, temperature-controlled warehouse environment. Our perfect worker will be computer literate, as there'll be an element of data input and stock processing.

Build strong relationships with customers and provide excellent service. Deliver excellent customer service in store and over the phone. Strong customer service and communication skills.

AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING £25,840 basic + VERY generous monthly bonus (Expected to make £50,000+ in your first year!) Full training provided Bristol - Beautiful Offices and easi

This full-time equivalent opportunity is a suitable long-term opportunity for individuals looking to broaden existing skills within a customer-facing environment. Successful individuals will represent recognised non-profit organisations through residential customer acquisition campaigns across the L

A strong background in customer and sales support roles with experience in ERP systems like Oracle is essential, along with excellent communication skills and a positive attitude. Strong organisational and multitasking abilities with attention to detail. This role presents a fantastic opportunity fo