It helpdesk jobs in LichfieldCreate job alerts

Facilities Assistant Permanent Full Time Leek Wootton Salary £27,204.00 - £29,859.00 Those currently eligible on the redeployment register will be given prior consideration. To support the Facilities Managers with their day-to-day activities. Monitor, measure and react to the helpdesk tasks. Maintain effective working relationships with Contractors, Suppliers and any other 3rd party services. Provide assistance, as directed by the Facilities Managers. Main Responsibilities: Act as the local point of contact/liaison for service areas, suppliers and consultants, monitor on-site day to day activities and minor works, including the safety and quality of the works of contractors, suppliers and report on activities in these areas, under the direction of the Facilities Managers. Maintain customer contact, providing a point of contact for the facilities service, provide support to the Facilities Managers. Report to the Helpdesk all required repair works, which is beyond the competence of the post holder, once directed by the Facilities Managers. Provide services across the Estate, relating to fire alarm tests, fire extinguisher checks, water hygiene and inspections. Carry out weekly and monthly statutory testing and safety checks, and any other duties within the scope of works, as directed by the Facilities Managers. Identify and report building faults via the helpdesk, where appropriate. To provide updated and timely information for the Computer Aided Facilities Management System (CAFM) so that accurate records are maintained across the Estates. Conduct DSE assessments to identify the potential health risks to DSE users and ensuring users’ workstations are set up ergonomically reducing the risk of pain, injury, and fatigue, such as repetitive strain. Provide guidance and advice to users to ensure they use their DSE correctly. Account for additional needs such as disabilities, and identify where additional expertise is required by referring on, such as assessments by Occupational Health, neurodiversity experts, etc. To arrange and coordinate movement of furniture and equipment throughout the Estate. Supply assistance for the Facilities Managers as and when directed. Undertake basic DIY across the estate as and when required. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Special Conditions: Occasional weekend working Regular travel throughout Warwickshire Required to wear a uniform Full and clean driving license Frequent Physical Effort required: Manual handling of equipment / furniture. Completion of building fabric repair works. Unpleasant Working Conditions: Potential exposure during plumbing and drainage works. Working outside in inclement weather conditions. Person Specification: Knowledge: Essential: Educated to GCSE standard (5 A – C including English Language and Maths) Competent in the use of IT, including Microsoft packages or equivalent Desirable: Formal qualifications or equivalent experience in building related work to include one / a number of the following: Painting, decorating, roofing, plastering, tiling, flooring, joinery, masonry, basic plumbing, welding and general repair / maintenance work, or time served experience in one / a number of the above skills including general repair work. Experience: Experience in the practical application of Health & Safety legislation Experience of building fabric related works or projects Key Skills: Exceptional customer focus and service skills. ICT competent in the use of Microsoft applications

Cyber Security Placement Programme – No Experience Needed Launch your career in IT & Cyber Security – starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? Their Cyber Security Placement Programme is designed to help you break into one of the UK’s most in-demand industries with zero experience required. Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1–3 months. Please note this is a training course and fees apply. Job guaranteed – complete the programme and get a job or your money back. Candidates earn £30,000–£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn’t just a job — it’s a long-term, resilient career. How It Works Step 1 – Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. • CompTIA A+ (Core1 & Core2), • CompTIA Network+ Step 2 – Practical Hands-On Labs Cyber Security is practical. You’ll gain real-world experience through lab simulations that allow you to practise: • Configuring networks, • Troubleshooting systems, • Identifying vulnerabilities Step 3 – IT Technician Placement (£30K–£40K) They work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you’ll unlock your second phase of training, including: • CompTIA Security+ They Get You Hired They’re not new to this. The company has 15+ years of experience helping career changers and new job seekers enter the IT industry. Their programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don’t land a job, you get your money back. “I started with no IT experience. Within months I was working in a Helpdesk role and now I’m progressing into Cyber Security. The structure and support were incredible.” What You Get • 100% online, self-paced training, • Accredited, globally recognised certifications, • Hands-on practical lab experience, • 1-to-1 tutor and recruitment support, • Structured pathway into Cyber Security If you’re analytical, motivated, and ready to protect organisations from cyber threats, they’ll help you turn that ambition into a secure and rewarding career. Apply now, and one of their expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

This position offers up to £35,000 and the possibility of hybrid working arrangements. A leading recruitment agency is looking for a Helpdesk Team Leader based in Ilkley. Ideal candidates should have experience in a technical support environment and a strong understanding of IT systems.

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community. With over 100 years of history, we are looking for a proactive IT Support Manager to lead our newly created IT support function and ensure our team ha

The ideal candidate should have experience in desktop support or IT helpdesk within the financial industry. A global Japanese financial institution is seeking an IT Helpdesk Engineer in London. Experience in desktop support or IT helpdesk within the financial industry.

The position offers competitive salary and an excellent benefits package, including discounts and development opportunities. A leading charitable leisure trust in East Hoathly seeks a 1st Line Technical Support professional to be the first point of contact for IT issues. The ideal candidate must hav

IT helpdesk or technical support, with the ability to perform basic troubleshooting and assist with more complex technical issues when required. This role offers valuable hands‑on experience in IT operations and opportunities to grow technical skills while contributing to the stability and securit

Provide 1st and 2nd line IT support to end users across EMEA for Windows devices, mobile devices (iOS/Android), VDI (Citrix), applications and peripherals via onsite and remote support. A global Japanese financial institution is seeking an IT Helpdesk Engineer in London. The ideal candidate should h

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. This position is office-based, with a salary up to £35,000 per annum plus travel expenses. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors.

The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training

Key responsibilities include resolving login issues, assisting with laptop initial setups, providing in classroom IT support, and ensuring that every request is effectively logged and managed. Graduate IT Support Analyst – Helpdesk – 6 week temp contract – Central London. A well established, h

The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training

This office-based role offers a pay rate of £18 per hour, requiring effective communication skills and a background in IT or Computer Science. A higher education provider in Central London is seeking a personable Graduate IT Support Analyst for a 6-week temp contract.

A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. This role involves managing incidents, user

A leading training provider in the UK offers a comprehensive IT Helpdesk Technician course designed to prepare you for a rewarding career in IT support. Ideal for individuals with communication skills and a passion for IT, this program welcomes applicants from all backgrounds. With over 100 hours of

Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). Ensure that auditable activities are carried out in a timely manner in accordance with their specified criteria, for exampl

Ideal candidates will have strong customer service, administration skills, and familiarity with ticketing systems. The position offers a salary of up to £29,000 and benefits such as 26 days annual leave and a healthcare plan. A local recruitment agency is seeking an Operations Coordinator for a tem

A leading IT training provider is offering an IT Helpdesk Technician course designed to prepare candidates for a career in IT support. Upon completing the program, students will be connected with partner companies for job opportunities. With no prior experience required, this course is perfect for p

The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems. This position offers a chance to make a meaningful impact within a collaborative team atmosphere.

Upon completion, you will be connected to job opportunities in the IT industry, ensuring job readiness without the need for prior experience. A leading training provider in the UK offers an IT Helpdesk Technician course designed to prepare you for a career in IT Support. Enroll now to kickstart your

We have a fantastic new job opportunity for a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst to join a growing customer success Help Desk Team within a well-established software company. Working as a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst you will provide first an

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker. Je bouwt goede relaties met verschillende afdelingen en helpt bij het verbeteren van IT-diensten. Dit is een kans om bij te dragen aan een hooginnovatief greenfield project.

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a glo

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team. The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services. This role offers 25 days

A global Japanese financial institution is seeking an experienced IT Helpdesk Engineer to provide high-quality 1st and 2nd line support across EMEA. This is a temporary position with the potential for permanence. The ideal candidate should possess desktop support experience within the financial sect

We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. Assist with pre‑sales and post‑sales activities related to helpdesk proposals. Japanese Speaking

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer eng

A tech solutions company is seeking a friendly 1st Line IT Helpdesk Analyst for a 3-month contract in Nottingham city centre. This position requires presence in the office three days a week to support daily IT needs. The role focuses on delivering high-quality IT support to approximately 350 users,

This apprenticeship offers competitive pay and various employee benefits, alongside the opportunity to gain a Level 3 qualification in IT. The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

Candidates should have experience in a similar position, strong communication skills, and a desire to develop technical capabilities. This role offers a competitive salary of up to £35,000 with hybrid working options. A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Lea

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

Nice-to-Have:- Experience in installation, configuration, and integration of Systems (Hardware)- Scripting and API Management- CCNA or relevant certifications- Familiarity with ITIL principles and hands-on experience working with an ITSM platform. Multi-Platform IT Support Expertise: Provides end-us

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Provide first and second-line IT support to Front Office, Trading, and VIP users, both onsite and remotely. Manage and resolve incidents, service requests, and technical issues in

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. The apprenticeship, commencing on September 7, 2026, is an opportunity to gain hands-on experience alongside a Level 3 qualification. Candidates should have strong c

We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels get

A global Japanese financial institution is seeking an IT Helpdesk Engineer to provide 1st and 2nd line support across the EMEA region. Responsibilities include device management, troubleshooting, and collaboration with teams. This temporary position offers a hybrid work model and requires the right

A technology recruitment firm in Greater London is seeking an IT Helpdesk Analyst to provide first and second-line support in a hybrid working environment. Candidates must have a minimum of one year of IT support experience, particularly with MACs, and possess strong communication skills. This posit

This position offers hybrid work options and numerous employee perks, including private healthcare and growth opportunities. A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. Candidates should have strong ownership, multi-platform IT s

This position offers a dynamic work environment where your contributions will directly impact the quality of IT services provided. An established industry player is seeking an IT Helpdesk System Supervisor to lead their global Help Desk operations. In this role, you will oversee the helpdesk environ

This position offers valuable hands-on experience and opportunities to enhance technical skills within a multi-office enterprise setting. A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support,

Prior experience of working in an IT Support, Helpdesk, or Service Desk role including repairing / supporting IT equipment and hardware. IT Helpdesk Technician Derby Permanent £27,000 Base + Benefits. IT Helpdesk Technician needed for an established + expanding IT solutions business based in Derby.