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Nightstop Coordinator (Whitley Bay) If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator, you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It’s a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People • Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting., • Conduct needs and risk assessments with potential Nightstop guests., • Arrange the logistics of a guest’s stay with a volunteer., • Work with guests and referral partners to offer support and opportunities for longer term accommodation., • Provide support to guests and volunteers through a 24 hour on call phone service., • Ensure the safety and wellbeing of guests and volunteers in the service at all times., • Comply with data protection and information sharing protocols. Marketing and Stakeholder Management • Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration • Maintain up to date records on all guests and volunteers., • Support with the creation of reports., • Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement • Develop promotion plans with the aim of recruiting Nightstop volunteers, • Effectively onboard new Nightstop volunteers in a timely manner, • Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities, • Complete the necessary health and safety checks with new and current volunteers Other • Be an active member of the team, collaboratively effectively and work closely with your line manager., • Undertake further duties as commensurate to the role identified by your line manager., • Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. • Excellent customer service skills and telephone manner., • An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs., • Experience of working with vulnerable people or people experiencing homeless., • Understanding of current housing and homelessness legislation, including entitlement to welfare provision., • Experience of writing, implementing and evaluating Risk Assessments., • An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion., • Commitment to promoting health and safety of yourself and others., • An ability to work in an organised manner and arrange placement logistics., • Experience of collaborative working with a range of internal and external stakeholders., • Experience of maintaining administrative systems, good literacy, numeracy and IT skills., • Experience of working under pressure with the ability to respond to conflicting demands., • Ability to find creative and positive solutions to problems, using own initiative., • Understanding of professional boundaries and ability to maintain them., • Ability to effectively reflect on own practices for ongoing learning and development., • Willingness to be part of a 24 hour on-call rota., • Willingness to work outside office hours including some evenings and weekends., • Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination., • Respect for the values and ethos of the charity. What You’ll Receive • Tailored training and development, • Flexible working options where suitable, • 26 days annual leave, rising with service, • Family friendly leave policies, • Pension scheme with employer contributions up to 7%, • Employee Assistance Programme with 24/7 GP access, • Discounts across retail, travel, food, fitness and more, • Cash health plan for you and your family, • Death in service benefit, • Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard

Sales Development Representative (SDR) / Lead Generator Basic salary up to £40,000 plus uncapped OTE/Commissions We are Tritility, one of the UK's leading Energy Procurement Consultancies. Specialising in spend and category management across Utilities. Designed to deliver margin protection, value creation and NetZero solutions that help your business thrive. We are instrumental in helping companies control their costs across Gas, Electricity, Water and Solar. Established in 2019, year on year, we deliver exceptional solutions for our B2B customers, so much so, we have grown to 160 employees. This is supported by employee competitions and incentives, such as the Double Your Salary for a Year, Diamond Heist, and Gold Rush. Right now, as this advert is live, we have Gold Rush and are giving away all expensive trips to Las Vegas. We are a sales organisation; we sell to CFOs, CEOs, Founders, COOs, and Procurement leaders. If you're the kind of person who can walk into a networking event and start chatting with anyone, then you make a lot of money here. For many of our colleagues, life changing. Previous Experience: • Previous career success in new B2B business sales, such as SDR, sales executive, or business development type role., • Industry experience, SaaS, Software, IT Services, Technology, Professional Services, Subscriptions, Utilities, Commercial Real Estate, • Has a previous track record of hitting sales targets and driving sales revenue, • Inbound contact centre or B2C outbound contact centre experience is not of interest. Your tool kit. • Skilled in new business sales or telesales or as a Sales Development Rep (SDR), • Has a previous track record in new business sales (not in a contact centre), • Self-motivated, resilient, and driven, • You must be a “conversation starter”, • An influencer, someone who creates sales opportunity, • Build rapport and trust, • Is resilient, tenacious, and wants to win, • You could say “competitive”, • If you spoke to a customer two weeks ago, they remember you today, so.. “charismatic”, • Understands that listening is more important than talking, • Experienced in selling to business owners and leaders., • Professional, credible and hold standards What’s in it for you? As a Lead Generator, you’ll join a team that genuinely supports your growth, success, and wellbeing with benefits that go way beyond the basics: • Up to 23 days annual leave + Bank Holidays., • Private Health Insurance., • £600/year cashback for routine optical and dental costs., • Fully funded gym membership., • Gifted annual leave over the festive period. An extra day off on your birthday., • Cycle to work scheme., • Take a paid day off to volunteer for any charity of your choice, • Fully expensed social events including nights out and corporate hospitality., • Weekly recognition in our Employee Appreciation Fridays., • Dress-down Fridays with 3pm early finish., • Free parking., • 24/7 Employee Assistance Programme. We are dedicated to building a diverse, inclusive, and transparent workplace. If you’re excited about this role but your experience and skills don’t align perfectly, we encourage you to apply. You may be just the right candidate for one of our other available roles, and we will help you find it.

Location: North Shields or Braintree, Essex (Hybrid options available) Contract: Full-time, Permanent Department: Underwriting – Motor Fleet Salary £ Negotiable - DOE + Benefits About the Role We’re looking for an experienced and commercially minded Motor Fleet Underwriter to join our dynamic Underwriting team. This is a key role responsible for writing profitable new business, retaining quality renewals, and contributing to the continued growth of our Motor Fleet portfolio. You’ll work confidently within delegated authority levels, apply sound technical judgement, and build strong, long-term broker relationships. Key Responsibilities Underwriting & Portfolio Management · Write and retain profitable Motor Fleet business in line with the clients strategy, pricing approach, and underwriting parameters. · Conduct full risk reviews for new business and renewals, documenting rationale, pricing decisions, claims considerations, and any subjectivities. · Take ownership of allocated Motor Fleet products and recommend pricing adjustments to maximise profitability. Broker & Market Engagement · Build and maintain strong broker relationships through regular face-to-face meetings. · Actively generate referrals, seek new opportunities, and raise profile within the marketplace. · Make it easy to do business with through clear, timely, and solution-focused communication. · Promote Clients successes and represent the brand confidently in market interactions. What We’re Looking For Skills & Experience · Proven Motor Fleet underwriting experience within delegated authority or insurer environments. · Strong analytical skills with the ability to interpret data and inform pricing decisions. · Excellent organisation and time-management, able to prioritise a varied portfolio. · Confident communicator with the ability to build trust at all levels. · A proactive, positive and commercially minded approach. Behaviours & Attributes · Customer-focused with a “can-do” attitude. · Calm, composed, and professional under pressure. · Supportive team player who shares knowledge and encourages others. · High levels of integrity, accountability, and commitment to personal development. · Comfortable networking and raising profile externally. What Does Success Look Like? · Consistently delivering profitable income growth. · Strong feedback from brokers, colleagues, and senior stakeholders. · Being recognised as a trusted, enthusiastic, and collaborative presence within the team. · Demonstrating continuous improvement and a strong handle on departmental drivers. Regulatory Requirements You must adhere to FCA Conduct Rules, acting with integrity, due skill and care, treating customers fairly, and maintaining proper standards of market conduct. • 25 days holidays + bank holidays increasing to 28 after 5 years, • Hours – 35 hours a week. Working 9-5 Monday – Friday, • Pension – Employee 5% and Employer 3%, • Free Parking on site, • Free Daily Fruit drops, • Free Breakfast for all staff, • Death in service 3 times salary, • Employee Assistance programme, • Discount platform, • Day off for your birthday, • Free flu jabs for anyone that wishes to have them, • Cycle to work scheme, • Salary sacrifice Season ticket for the metro

Executive Assistant We are Tritility. A growing commercial energy consultancy based in the North East. Working with the UK’s leading energy suppliers, we help businesses to save money on their utilities and reduce their environmental impact. Since our founding in 2019, our team has grown to over 130 employees, and we are interested in great talent seeking career opportunities in the energy sector. About the Role: Reporting directly to our Owner Directors, you’ll act as a trusted partner, providing high‑level executive support and helping to keep the business operating smoothly and efficiently. You’ll be a key point of contact, handling communications with confidence and discretion while managing priorities in a fast‑paced environment. • Act as a trusted partner to the Owner Directors, providing high‑level executive support to ensure the business operates smoothly and efficiently, • Serve as a key point of contact, managing communications with confidence, discretion and professionalism in a fast‑paced environment, • Take full ownership of complex diary management, coordinating meetings end‑to‑end including scheduling, logistics, agendas, pre‑reads and daybooks, • Attend meetings, capture actions and ensure clear follow‑up and accountability, • Support wider business activity through research, report preparation and cross‑departmental collaboration on projects and initiatives, • Hold accountability for the full lifecycle of company fleet management, including line management responsibility for the Fleet Manager, • Proactively arrange sustainable and cost‑effective travel and accommodation, • Assist with organising company events and provide ad‑hoc support and errands to free up Directors’ time for strategic priorities, • Handle sensitive and confidential information with the highest level of professionalism, • Maintain a flexible, hands‑on approach, including travel between locations as required and confident motorway driving What you will bring: This role suits a mature, highly organised professional who remains calm under pressure and brings excellent judgement to everything they do. You’ll combine strong emotional intelligence with commercial awareness, enabling you to influence effectively and build strong relationships across the business. You’ll be a natural communicator, highly adaptable, discreet, and trusted someone who takes pride in seeing tasks through from start to finish and thrives in a dynamic, fast‑moving environment. Technology: You’ll be confident and capable using technology to support senior stakeholders, including: • Microsoft Office (PowerPoint, Word and Excel), • Outlook and Microsoft Teams, • Canva and other digital tools, • A generally tech‑savvy mindset, quick to adapt to new systems The role will be based at our Jarrow office, covering our standard working hours of Monday to Thursday: 8:30am-5:00pm, and Friday: 9:00am-3:00pm with no evenings, no weekends, and an early finish every Friday. What’s in it for you? We make sure our employees reap the rewards of their commitment and performance. You will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. As our Executive Assistant, you can look forward to the following benefits: • Competitive salary up to £35,000 & Company Car, • Up to 23 days annual leave + Bank Holidays., • Gifted annual leave over the festive period., • An extra day off on your birthday., • Buy and sell annual leave., • Private Health Insurance., • £600/year cashback for routine optical and dental costs., • Fully funded gym membership., • 24/7 Employee Assistance Programme., • Financial advice., • Cycle to work scheme., • Take a paid day off to volunteer for any charity of your choice, • Fully expensed social events including nights out and corporate hospitality., • Fully comprehensive training and support to coincide with your personal and professional development., • Work anniversary & birthday gifts., • Weekly recognition in our Employee Appreciation Fridays., • Dress-down Fridays with 3pm early finish., • Free parking. We are dedicated to building a diverse, inclusive, and transparent workplace. If you’re excited about this role but your experience and skills don’t align perfectly, we encourage you to apply. You may be just the right candidate for one of our other available roles, and we will help you find it.

About Us Operating in North Shields, Teesdale, RAF Leeming, and Patterdale, YMCA North Tyneside has been dedicated to supporting young people and community members to Believe, Inspire, Thrive and Serve for over 140 years. When you join YMCA North Tyneside, you’re not just starting a new job—you’re beginning a meaningful career within a supportive community. We offer the chance to make a profound impact on young lives across North Tyneside while guaranteeing your own personal development and growth in a professional, inclusive setting. Role Description We are seeking a proactive and tech-savvy individual to join our team as an IT Client Services Manager located at YMCA North Tyneside in North Shields. If you are passionate about bridging the gap between people and technology to help a vital charity thrive, whether you are an experienced IT professional or a driven graduate looking to launch your career—we encourage you to apply! 🌟 Is This Role for You? • Do you have proven experience in a client-side IT management role or as a Team Lead within an MSP?, • Are you a "digital coach" who can translate complex "tech-speak" into plain English for a non-technical audience?, • Do you want to use your strategic IT skills within an organisation committed to ensuring everyone can hope, belong, contribute, and thrive?, • Are you a recent IT or Computer Science graduate looking to step into a leadership role where you can truly own the infrastructure? If you answered yes, you could be the perfect fit for YMCA North Tyneside! ✅ What Will You Be Doing? As the IT Client Services Manager, you will be the vital link between our diverse teams—from youth workers and housing officers to nursery and gym staff—and our technology. Your main responsibilities include: • Partner & Contract Management: Acting as the primary contact for external IT support providers and monitoring SLAs to ensure high-quality, cost-effective service., • People Development: Conducting skills gap analyses and delivering training to boost staff confidence and digital literacy (including the ethical use of AI)., • Security & Resilience: Maintaining our IT Risk Register, implementing robust cybersecurity measures (MFA, encryption), and leading us toward Cyber Essentials certification., • Disaster Recovery: Developing and regularly testing a Business Continuity plan to keep our 24/7 operations running smoothly with minimal disruption., • Procurement & Asset Management: Leading end-to-end hardware and software procurement, negotiating contracts, and managing the full lifecycle of all devices and telecom suites. 🔑 What Skills and Experience Do You Need? To be successful in this rewarding role, it is essential that you have: • Proven experience in a "Client-Side" IT management or MSP Team Lead role., • Strong experience in IT procurement, vendor assessment, and implementation., • Solid experience creating or maintaining Disaster Recovery plans., • High proficiency in Google Workspace Administration and Mobile Device Management (MDM)., • A practical understanding of cybersecurity frameworks (like Cyber Essentials)., • Exceptional interpersonal skills, empathy, patience, and a strategic mindset. (An understanding of the charity sector and the unique challenges of working with vulnerable populations is highly desirable! ) 🌟 Why Join the YMCA North Tyneside Team? • Work That Works for Your Life: Our 4-Day Week Trial - We are currently trialing a 100:80:100 working model—an initiative that offers 100% of your salary for 80% of your time, in exchange for a commitment to maintaining 100% productivity., • Invest in Yourself - As an employee, you will immediately feel part of a supportive, collaborative environment where personal development is paramount. We truly believe in the potential of every team member., • Work That Matters - The work we do is undoubtedly challenging, yet profoundly fulfilling. Every task and every role contributes directly to a single, powerful goal: making a lasting difference to the future of young people in North Tyneside. 🚀 Ready to Apply? If you feel this is the perfect opportunity to make a positive impact and you bring the financial expertise and mindset we’re looking for, please apply and start your journey with YMCA North Tyneside! Please note: This post requires proof of the right to work in the UK, satisfactory references, and a satisfactory DBS Disclosure (the cost of which will be met by the employer). Learn more at https://ymcanorthtyneside.org/work-for-us/

Optometrist – Querido & Davidson, Heaton, Newcastle upon Tyne Join Querido & Davidson, a National award-winning independent optician renowned for its personalised service and commitment to exceptional eye care. Established in 1959, we take pride in offering comprehensive eye examinations, contact lens fittings, and specialist services, including: • Keratoconus management, • Orthokeratology, • Glaucoma monitoring, • Children's eye care and dry eye management. With access to advanced technology such as OCT, Topography, Optos, Digital Retinal Photography, Virtual Reality Field Testing and much more, you'll be part of a team dedicated to delivering outstanding patient care. We are looking for an Optometrist who may also be interested in business partnership and ownership, to work toward being part of our practice leadership team. About the role: In addition to welcoming an Optometrist into our long established and community focused independent practice, we are really looking for someone who shares our dedication to putting patients first and spending the time needed to get to the bottom of their visual needs. It is important to us that our patients have a positive impression of our practice and the services we deliver. Providing a friendly, informative, and empathetic experience is a must - Ultimately, you must be an ambassador for our brand and profession within the local community. About Us We are a committed independent practice, dedicated to providing our patients with high-quality care and an exceptional experience in practice. Additional Information: • Our testing equipment includes OCT, Optos, Topography Eye Surface Profiler, Air Con, Phoropter, MYAH, Video slit lamp microscopes, Virtual Reality field testing, • The role requires you to work some Saturdays from 9-3, • We are a team of 10, • Test times from 20-40 minutes Our local community is a part of our identity here and we constantly see the benefits our work has when we’re out and about in the area. You will receive: • Your birthday off work, • No Sunday or bank holiday working, • Free & regular CPD courses, • Access to Simply Health (claim cashback on healthcare purchases), • Retail discounts, • Cycle to work scheme

Role: HR Business Partner Location: South Tyneside (fully on site) Salary: Up to £50,000 + bonus + benefits Hours: Mon-Fri (no weekends or Bank Holidays I am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas - outbound sales - during a pivotal period of transformation. This is an organisation that's "flying the plane while changing the engines" - and you'll be right at the heart of it, driving cultural change and owning complex ER at pace. "A generous, pure-play HRBP role - but it requires someone who can handle the volume of a contact centre environment without getting bogged down in the administration of it." WHAT YOU'LL DO as HR Business Partner Lead on high-volume, complex Employee Relations day to day Revitalise employee experience - ensuring policies use the right language and incentives drive the right behaviours Support Organisational Development (OD) initiatives - helpful experience, but not essential Embed cultural change as brand ambassador for the HR Director's narrative Deliver against an ambitious 18-month transformation roadmap including: HR technology implementation Workplace experience and management coaching Reward and remuneration frameworksWHO WE'RE LOOKING FOR for this HR Business Partner role This role demands someone who thrives under pressure and do...

Cook Permanent, Part time (30 hpw) Pay £13.45 per hour (£26,300 per annum, pro rata), with great benefits including Health Cash Plan Wallsend, Howdon, Tyne & Wear We can't offer a CoS for this role Home, a place where you belong We have a fabulous job opportunity for you to join our awesome team as a Cook, where you?ll be responsible for the kitchen duties. You?ll be ordering all the food, menu planning and ensure all health & safety regulations are in place. As our Cook, you?ll be responsible for ensuring that all stock is recorded when received and expenditure records are maintained. You?ll plan and prepare all meals catering to our diverse customer group to ensure all meals suit a variety of dietary needs and cultures. What?s in it for you? 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Instant pay access with Stream What you'll do Overseeing the management of the kitchen...

Global Head of Business Relationship Management. The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. Knowledge of ITIL, demand management, or portfolio management

Project Engineer - Marine & Defence South Shields Competitive Salary + Excellent Benefits We are currently recruiting for an experienced and motivated Project Engineer to join a busy marine and defence engineering environment supporting projects across Royal Navy vessels. This is an excellent opportunity for someone with a strong background in marine, mechanical, or electrical engineering who enjoys managing technical project delivery within a fast-paced engineering setting. The successful candidate will play a key role in the planning, coordination, and implementation of engineering upgrades and modifications, working closely with internal departments, OEMs, contractors, and MOD stakeholders to deliver high-quality engineering solutions. Role Responsibilities Develop, review, and prioritise technical scopes of work in collaboration with suppliers, OEMs, contractors, and customers. Support and oversee engineering upgrades and vessel modifications. Lead technical elements during project planning, ensuring specifications and deliverables are achievable and clearly defined. Provide engineering support and technical oversight during contractor and OEM activities both on-site and remotely. Liaise with MOD representatives to ensure compliance with defence engineering standards and regulations. Manage projects from initial request through execution and final close out. Support the preparation of detailed work packs and engineering documentation. Monitor project progress, resolve technical issues, and ensure adherence to safety and quality standards. Maintain accurate technical records and contribute to project reporting. Support cost estimation, resource planning, change control, and continuous improvement activities. Attend client meetings as the lead engineering representative. Proactively support project delivery to minimise operational disruption and maintain vessel capability. Experience & Qualifications Essential: HNC/HND or Degree qualified in Mechanical, Marine, Electrical Engineering, or a related discipline. Previous experience within a Project Engineering role, ideally within marine, defence, shipbuilding, or heavy engineering sectors. Strong technical problem-solving abilities with practical engineering knowledge. Experience managing multiple technical workstreams and liaising with a range of stakeholders. Good understanding of engineering project lifecycles, maintenance planning, and OEM coordination. Strong IT skills including Microsoft Office, Teams, and SharePoint. Desirable: Experience supporting Royal Navy, MOD, or defence-related projects. Knowledge of Classification Society, Flag State, and defence engineering regulations. Project Management qualifications such as PRINCE2, APM, or equivalent. Benefits 23 days annual leave plus bank holidays, increasing with service. Holiday buy/sell scheme. Flexible core working hours. Free parking. Company matched pension scheme.If you are a skilled Project Engineer looking for your next opportunity within the marine and defence sector, we would be keen to hear from you. S96 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Zenith are looking to recruit an Apprenticeship Trainer – Retail Management. The role is to deliver high‑quality teaching, learning and assessment for the Level 4 Retail Manager Apprenticeship Standard, supporting apprentices to develop the knowledge, skills, and behaviours required to manage staff, drive sales performance, and create excellent customer experiences within a retail environment. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation. Role responsibilities and requirements: • Deliver engaging and high‑quality training for Level 4 Retail Manager apprentices through face‑to‑face, remote, 1‑2‑1 and group delivery. Learning will develop the core capabilities required in modern retail management, including leadership, customer experience, commercial and financial decision‑making, operational performance, people management and compliance., • Prepare relevant course/subject materials including resources, lesson plans and SOL that effectively meet awarding body requirements., • Complete and use initial assessment results to ensure learning needs are met and embed English and maths within sessions., • Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learners., • Monitor learner progress to ensure learning continues and learners achieve in a timely manner., • To support the achievement of KPI’s, business performance, and contractual targets for learner retention and success rates., • Provide thorough feedback to employers and learners during reviews on progress., • Seek feedback from learners on learning support materials to review and improve the service and learning experience., • Work closely with the Quality and Compliance Team to ensure paperwork associated with the programme is completed to a high standard within required timescales, and that systems and processes are followed and are in line with contractual deadlines., • Act on feedback from teaching observations, employers, peers, or other review processes., • Keep fully up to date with Ofsted, Awarding Organisations, and other stakeholder requirements., • To comply with IQA standards and participate in IQA activities with a willingness to gain qualifications where needed., • Provide impartial advice and guidance to all learners to support progression., • Promote Safeguarding and Prevent, British Values, Maths and English in all sessions., • Promote and monitor equality and diversity in all aspects of the role and record issues that may arise., • Deliver additional sessions and one to one support where required to ensure all learners can succeed., • Track and record learner progress ensuring that accurate and reliable information on predicted achievement and success rates are readily available., • Complete weekly update meetings and monthly caseload reports., • Contribute to external audits from awarding organisations and funders., • Maintain up to date knowledge of all programmes including apprenticeships, our commercial offer and recruitment services., • Provide a high level of customer service to all learners and parties contacting the business Have experience delivering vocational qualifications to groups of learners and individuals from a range of backgrounds, along with substantial occupational competence. Hold a full teaching qualification - PGCE, PCET, DTLLS Recognised Assessor award: D32/D33, A1, TAQA or CAVA Must have excellent written and verbal communication skills with the ability to communicate professionally at all levels. Experience of unsupervised working and using own initiative. Experience of online learning and assessment platforms. The ability to work in a target orientated environment and achieve required measures of success and quality. Understand different learning styles and how to differentiate through various teaching methods. Be able to motivate self and learners to achieve. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Excellent organisational, IT and administrative skills Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)

Housing Support Worker Client Group: 16 – 25 Years mixed Contract: Causal ADHOC Shifts Hours: Waking Nights - Various hours From 8pm - 8am Location: Whitley Bay Rate: £13.72 (Holiday Inclusive) Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Whitley Bay area on an ongoing basis. The Housing Support Worker will play an integral role in tackling homelessness in the area and will assist in providing an environment where people feel empowered and move forward with confidence, knowledge and support. Duties Include: • Providing emotional and practical support to Clients, • Providing a safe and supportive environment for the Clients, • Empower and Support Young people to achieve independence, • Build positive and respectful relations with young people, colleagues and external agencies, • Maintain a safe and risk free environment for the young people and champion the wellbeing of every client., • Ensure communication systems are maintained and up to date, • Be aware and work within Agreed organisations policies and procedures Requirements for the role: • Experience of working in supported housing essential, • Experience of working with the client group 16 – 25 years, • Experience working with the following client groups – Domestic Violence and Mental Health, • Enhanced DBS Check, • Must have a proven track record of providing information, advice and guidance to clients, • Knowledge and understanding of basic IT suitable for an office environment, • Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management

The Rewards & Benefits on Offer; • A competitive starting salary, • You will be working for a highly established business with blue-chip clients!, • Growth and development opportunities, • Monday – Friday working hours promoting a healthy work/life balance, • Opportunity for European travel!, • A friendly and supportive working environment, • ASAP start date The Company you will be working for; MTrec Commercial are proudly representing our prestigious client on their search to appoint an experienced Business Development Manager to join their team on a full time and permanent basis. The client is looking for someone who is natural driven, motivated and eager to drive success for the company. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; • Identify and convert new scalable brand partnerships, supporting the Chief Growth Officer., • Build and manage a strong prospect pipeline through outreach, events, and inbound opportunities., • Lead 0–6 month partner onboarding across the region, hands on working with local teams ensuring smooth execution across SKUs, channels, ordering, and reporting., • Represent the company at industry events, trade fairs, and networking opportunities., • Coordinate thought leadership content, case studies, and PR to amplify brand visibility., • Deliver on growth KPIs, qualified leads, and partner revenue expansion., • Maintain accurate CRM tracking, pipeline management, and forecasting. About You; • Self-starter with proven business development or sales experience in eCommerce, FMCG, or marketplace sectors., • Strong commercial acumen and record of meeting growth targets., • Excellent communication, networking, and presentation skills. Proficiency in multiple languages would be advantageous., • Analytical and organised, able to manage multiple opportunities simultaneously., • Agility to work in the grey, even if it didn’t previously exist, you made it happen., • CRM and pipeline management experience

Zenith are looking to recruit a Financial Services Apprenticeship Trainer to deliver high‑quality teaching, learning and assessment for the Level 3 Financial Services Administrator (FSA) apprenticeship, providing both face‑to‑face and remote training. Manage a caseload of financial‑services learners and employers, ensuring timely achievement, regulatory compliance and progression. Support the organisation’s quality, audit and performance objectives. The role requires deep understanding of financial services administration, including regulatory frameworks, financial products, systems and processes, customer service excellence, and accurate data and record management as required by the apprenticeship standard. Role responsibilities and requirements: Teaching, Learning & Assessment Deliver engaging sessions covering all elements of the FSA standard, including: Financial services market structure Regulatory frameworks, ethics and principles of advice Financial products and their purpose Systems, processes and record‑keeping Customer service and communication expectations Deliver training 1‑to‑1, in groups, face‑to‑face and remotely, using varied delivery methods to suit learner needs. Develop personalised learning plans aligned to individual job roles (e.g., insurance admin, client services, operations support). Create schemes of learning, lesson plans and learning resources that meet awarding‑body and standard requirements. Set, assess and provide feedback on learner work, ensuring competence development across data processing, documentation, customer communications and compliance tasks. Ensure timely marking of learner work (weekly). Learner Progress & Quality Assurance Conduct regular progress reviews with apprentices and employers. Track, record and report on learner progress, predicted achievement and success rates. Complete monthly caseload reports and attend relevant meetings. Support the achievement of KPIs, including retention, timely completion and quality standards. Use initial assessment outcomes to inform delivery and support needs. Act on feedback from teaching observations, employers, learners and peers. Participate in internal quality assurance (IQA) activities and maintain high‑quality programme paperwork. Employer Engagement Liaise with employers to ensure training aligns with workplace systems, processes and regulatory expectations. Provide regular progress updates to employers and gather feedback to enhance the learning experience. Support the development of training programmes that meet employer requirements and add value. Compliance, Audit & Professional Standards Ensure all documentation meets internal and external audit requirements within timescales. Contribute to external audits from awarding organisations and funders. Maintain current knowledge of Ofsted, awarding‑body and industry expectations. Promote Safeguarding, Prevent, British Values, and Maths & English throughout delivery. Monitor and promote equality, diversity and inclusion. Demonstrate and promote the company values and team charter behaviours. Additional Responsibilities Deliver additional sessions or 1‑to‑1 support to maximise learner success. Contribute to the delivery of core skills and commercial training when required. Provide impartial advice and guidance to support learner progression. Maintain up‑to‑date knowledge of all apprenticeship and commercial training programmes. Provide exceptional customer service to learners and stakeholders. Work independently, managing workload and travel requirements effectively Experience & Skills Required Experience delivering apprenticeships, vocational qualifications or workplace training in financial services (insurance, banking, investments admin, mortgage admin, adviser support, client services, operations, etc.). Strong knowledge of FCA regulatory frameworks, treating customers fairly (TCF) and financial‑services operational processes. Excellent communication skills (written and verbal). Highly organised with strong administrative and IT skills. Confident using online learning systems, assessment platforms and e‑portfolio tools. Ability to differentiate teaching methods to suit different learning styles and abilities. Ability to work independently, meet targets and adapt to business needs. Motivational and supportive approach with a commitment to learner success. Full UK driving licence and access to a vehicle (business insurance required). Willingness to travel and work flexibly

Senior Young People Support Worker (Wallsend) This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: Maritime Court, Wallsend Salary: £29,403 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Senior Young People Support Worker - Wallsend We're looking for a proactive Senior Young People Support Worker to lead high quality, psychologically informed support at a nine bed supported accommodation service in Maritime Court. You'll combine hands on client work with day to day leadership, ensuring a safe, well run environment where people build confidence, resilience and the skills to move on positively. You'll manage a small team, hold a focused caseload and lead on strengths based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you'll help clients access education, training, employment and volunteering opportunitiesmaking sure the service delivers impact, consistency and opportunity every day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the Policy and Procedures. You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the Community Programs Team. You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call rota. You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports. You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in. You will liaise with departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Experiencing of supervising the work of others. An understanding and commitment to working in an assets based way. Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care. Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills. Experience of operating safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity. High level understanding of professional boundaries and ability to maintain boundaries. Effective collaborative working. Ability to effectively reflect on own practices for ongoing learning and development. Respect for the values and ethos of the charity and its founding partners. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. #INDNFP TPBN1_UKTJ

Quality & Compliance Lead Salary: £45,000 Type: Full time permanent Team Lead Manager position, reporting in to the Operations Director Location: North Newcastle – Northeast – Longbenton Sector - Food / Packaging / Pharmaceuticals / High speed – volume brand manufacturing This is an excellent opportunity to join a multi-site UK business in new Quality & Compliance Lead appointment. You will have day to day responsibly of the management and implementation of compliance standards across multiple key business functions including, Quality, Health / safety, Environment, Information Security and BRCGS (Food Safety & Packaging Materials). Key Areas, • Compliance & Audit, • Business systems implementation, • Hands-on leadership across production / operations, • Technology, CI, new machines, automation – GMP, • Lean Six Sigma and other best practice methodologies, • Strong leadership on regulations and compliance processes Responsibilities • This role holds end‑to‑end accountability for quality, compliance, governance and continuous improvement across the manufacturing operation., • Owning and leading the business's Quality Management System (QMS), ensuring it is robust, current and aligned with customer expectations, regulatory requirements and overall business strategy Developing, implementing and maintaining quality policies, procedures and standards to ensure products consistently meet specification, safety and performance requirements Acting as the primary point of contact for external regulatory bodies, leading third‑party audits including ISO 9001, ISO 14001 and ISO 45001 Coordinating and governing all ISO compliance requirements, ensuring audit readiness, effective controls and zero major non‑conformances Working closely with suppliers to resolve quality issues, improve consistency and strengthen quality feedback loops across the supply chain • Partnering with operational leaders to embed high standards across production, balancing quality integrity with commercial delivery, • Identifying gaps where new procedures are required and leading their development, implementation and training, • Providing structured, meaningful quality and compliance reporting to senior leadership to support decision‑making as the business scales Ideal candidate skills You will be well suited to this role if you bring: • Proven experience within manufacturing quality and compliance, • Strong working knowledge of ISO 9001, with exposure to ISO 14001 and related standards Experience owning, improving and governing a Quality Management System • Confidence leading audits, investigations and corrective actions

Small Works Engineer (TECS, Fire & Security) Secureshield, part of the Ranger GroupCompetitive Salary Based on Experience Join Our Growing Team Secureshield is growing fast as part of the wider Ranger Group, and were looking for a motivated Small Works Engineer who wants to be part of something exciting. If you enjoy variety, autonomy, and being trusted to deliver high-quality work across TECS, fire, security, and life safety systems, youll feel right at home here. This is a role where your expertise is valued, your ideas matter, and youre supported by a team that genuinely cares about your development and wellbeing. What Youll Get in Return Flexible working hours On-call travel paid door-to-door £1,000 referral bonus for successful hires Fully expensed van, mobile phone, and laptop Private health insurance & life insurance 25 days holiday + bank holidays (with the option to buy more) Paid training, courses, and professional development Clear progression opportunities within a rapidly expanding group A genuinely supportive culture youre part of a team, not a payroll number What Youll Be Doing Delivering small works projects from minor installs and upgrades to remedial works. Ensuring all work meets British Standards, industry regulations, and company procedures. Maintaining excellent health & safety practices across all tasks. Additional Responsibilities Commissioning systems, handing them over, and providing customer training. Carrying out acceptance testing and quality assurance checks. Offering professional, customer-facing support when required. What You Bring Proven experience in fire and security engineering, especially small works. Strong technical knowledge across TECS, fire alarms, intruder alarms, CCTV, and access control (multi-manufacturer). Solid understanding of BS5839, BS5266, EN50131, and related standards. Great organisational skills and the ability to manage multiple projects confidently. Strong communication and client-facing skills. IT literacy, including Microsoft Office and project management tools. Ability to produce accurate quotes and technical documentation. As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger TPBN1_UKTJ

Talentmark are currently recruiting for an Electrical Maintenance Engineer on behalf of a fantastic business based in Cramlington on a permanent basis. The role is working a continental shift pattern, 12-hour shifts days and nights. The pattern provides for every other weekend off. Salary: Between £50,000 - £55,000 inc shift allowance plus benefits. Duties and responsibilities: Perform routine and preventive maintenance of production equipment and assist in the installation and commissioning of new equipment. Perform calibrations and corrections on equipment such as load cells and temperature controllers. Maintain accurate records of maintenance activities and repairs, using a CMMS system. Ensure compliance with health and safety regulations and company policies, including but not limited to permits to work, pre-work risk assessment and method statements, LOTO, ATEX.Essential skills: Qualification in Electrical Engineering (HNC or equivalent). Proven experience in fault finding and troubleshooting on PLCs is essential. Strong technical knowledge of electrical circuits, with the ability to read and understand electrical drawings. Knowledge of ATEX zoning (desirable but not essential).Apply: It is essential all applicants hold entitlement to work in the UK. Please quote job reference (phone number removed) in all correspondence. R Job Description 2 / 4 Job Description Job Purpose To provide electrical support to ensure that the manufacturing process, facilities and services are managed and maintained to a high standard. Tasks • Perform routine and preventive maintenance of production equipment to ensure a reliable manufacturing process. • Perform calibration validition and corrections on equipment such as load cells and temperature controllers. • Diagnose and repair electrical faults on production machinery and supporting equipment. Some of the core skills/knowledge • Familiarity with PLCs (Siemens preferably) is essential to aid in the diagnosis process. Experience with AC/DC drives (primarily Siemens & ABB predominatley) • Kowledge/experience of Tension control systems, • Bus network systems (Profibus, Profinet), • Strong technical knowledge of electrical circuits, with the ability to read and understand electrical drawings • Collaborate with the engineering team to enhance equipment reliability and performance. • Maintain accurate records of maintenance activities and repairs, using a CMMS system. Job title: Electrical Engineer Organisational Unit Site Area Department Location Type of position ☐ Direct ☒ Indirect ☐ Management Level: ☐ Expert Level Level : FTE (e.g. 0,8) Supervisor Grade Travel activity in % Dimensions Engineering Cramlington UK 1 Engineering Team Leader 0 H (7-day working) 3 / 4 • Ensure compliance with health and safety regulations and company policies, including but not limited to permits to work, pre-work risk assessment and method statements, LOTO, ATEX. • Assist in the installation and commissioning of new equipment. • Provide technical support and training to junior technicians and apprentices. • Provide engineering support to the production process when required in order to improve machine output and rectify processing issues • Work alongisde the on-site project department to develop new/improved electrical control systems Leadership tasks N/A Required profile Education keine Profession: Engineer Professional experience • Proven experience in fault finding and troubleshooting on Siemens PLCs. • Excellent problem-solving skills and attention to detail. Qualifications required • Completed Apprenticeship in Electrical Engineering or a related field. • HNC (Higher National Certificate) in Electrical Engineering or equivalent. • Latest electrical installation standards (desireable but not essential) Professional knowledge • Strong understanding of electrical systems, schematics, and technical drawings. • Knowledge of health and safety regulations and best practices. • Knowledge of ATEX zoning (desireable but not essential) Further training Personal attributes • Ability to work independently and as part of a team. • Good communication skills and the ability to explain technical issues clearly. 4 / 4 RENOLIT Competencies *see Competency Model ☐ Internal & external Customer Orientation ☐ Digital Skills ☒ Professional Knowledge ☐ Change Readiness ☐ Sense of Responsibility ☒ Communicative Behavior ☐ Motivation & Development ☐ Result Orientation ☐ Self Management ☐ Leadership Competence Further competencies Competencies Organisation chart / Reporting Line

Housing Support Worker Client Group: 16 – 25 Years mixed Contract: Causal ADHOC Shifts Hours: Lates - Various Hours between 2pm - 10pm Location: Whitley Bay Rate: £13.72 (Holiday Inclusive) Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Whitley Bay area on an ongoing basis. The Housing Support Worker will play an integral role in tackling homelessness in the area and will assist in providing an environment where people feel empowered and move forward with confidence, knowledge and support. Duties Include: • Providing emotional and practical support to Clients, • Providing a safe and supportive environment for the Clients, • Empower and Support Young people to achieve independence, • Build positive and respectful relations with young people, colleagues and external agencies, • Maintain a safe and risk free environment for the young people and champion the wellbeing of every client., • Ensure communication systems are maintained and up to date, • Be aware and work within Agreed organisations policies and procedures Requirements for the role: • Experience of working in supported housing essential, • Experience of working with the client group 16 – 25 years, • Experience working with the following client groups – Domestic Violence and Mental Health, • Enhanced DBS Check, • Must have a proven track record of providing information, advice and guidance to clients, • Knowledge and understanding of basic IT suitable for an office environment, • Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management

Rewards and Benefits on offer: • You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts., • You will also be required to work every other Saturday, from 09:00 – 13:00., • A permanent contract from day one., • Working with a friendly customer base., • Superb team culture – everyone is very friendly, warm, and welcoming., • An excellent training programme for the first 4 weeks., • Option for hybrid working, following successful completion of probation/training period., • Newcastle based offices., • Car Parking facilities onsite., • 25 days holidays + bank holidays increasing to 28 after 5 years, • Cycle to work scheme, • Free Flu Jabs around flu season for those that wish to have them, • Metro pass season ticket loan, • EAP – Employee Assistance Programme, • Company Pension Scheme, • A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background – ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As an Associate Service Transition Manager within DWP's Digital Channels Live Service Team, you will play a crucial role in ensuring new and updated IT services are introduced into live environments safely, smoothly and with minimal disruption. Working across delivery, operations and governance, you will support the end-to-end coordination of service transitions for critical, high-impact digital services. From early project involvement, you will help define service readiness, acceptance criteria and transition plans, ensuring all governance, risk and assurance requirements are met. You will coordinate resources, manage change through structured processes, and oversee service validation to protect stability and user experience. Collaborating closely with stakeholders, you will produce key documentation, assess readiness for live operation, and identify and manage risks and issues. Applying service management and project delivery principles, you will contribute to reliable, resilient services and drive best practice, supporting the continuous improvement of DWP's live digital estate. What skills, knowledge and experience will you need? Proven background/experience in recognised service management frameworks (such as ITIL), with the ability to apply them effectively in a live service environment. Project Management & Delivery Methodologies: proven background/experience in project and delivery methodologies (such as Agile), with the ability to operate confidently across delivery teams, operational colleagues and governance forums. Stakeholder Engagement & Communication: The ability to work confidently with a wide range of stakeholders, including project managers, IT operations, senior leaders and suppliers, explaining service readiness, risks and governance requirements clearly. Risk Assessment & Assurance: Strong capability in identifying, assessing and managing service transition risks, particularly those affecting live services and BAU operations. Planning, Coordination & Attention to Detail: Proven skill in coordinating complex activities across multiple teams, managing dependencies, timelines and deliverables. Able to demonstrate a structured, methodical approach to transition planning, documentation, change control and readiness assessments, with strong attention to detail. We'll assess you against these technical skills during the selection process: Service Management Framework Knowledge Use of Project Management methodologies Service Management Framework Knowledge Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield. whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of 38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 24 days and rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. TPBN1_UKTJ

Project Manager - Marine & Defence South Shields Competitive Salary + Excellent Benefits We are currently recruiting for an experienced and driven Project Manager to join a growing team within the marine and defence sector. This is an excellent opportunity for someone with a strong engineering and project delivery background to play a key role supporting projects across Royal Navy vessels. Reporting directly to the General Manager, you will take ownership of multiple technical projects from initial planning through to completion, ensuring work is delivered safely, efficiently, on time, and within budget. You will work closely with MOD stakeholders, OEMs, contractors, and internal departments to coordinate complex upgrade and maintenance programmes. This role offers long-term stability, varied technical projects, and strong career development opportunities within a fast-paced engineering environment. Key Responsibilities Lead and manage the Project team to ensure successful delivery and closeout of technical work packages. Plan and coordinate upgrade programmes across Royal Navy vessels. Produce detailed schedules, work packs, and project documentation for MOD representatives, contractors, and vessel staff. Liaise with MOD stakeholders to ensure all projects comply with defence engineering and regulatory standards. Coordinate internal departments, OEMs, and subcontractors to define project scope, budgets, and resource requirements. Manage projects from initial enquiry through execution and final completion. Oversee cost control, change management, and resource planning. Attend client meetings as the lead representative for the business. Support invoice preparation and negotiate final settlements with suppliers and third parties. Ensure all work is delivered in line with health & safety, quality, and statutory regulations. Monitor project performance through KPIs and provide regular updates to senior management. Experience Required Essential: Proven experience in Project Management or Contract Management within marine, defence, engineering, or shipbuilding environments. HNC/HND or Degree qualified in Mechanical, Marine, Electrical Engineering, or similar discipline. Experience managing multiple technical workstreams and cross-functional teams. Strong stakeholder management and communication skills. Project Management qualification such as PRINCE2, APM, or PMP. Strong IT skills including Microsoft Office, Teams, and SharePoint. Desirable: Previous experience supporting MOD or Royal Navy projects. Understanding of Classification Societies, Flag State requirements, and defence regulations. Benefits 23 days holiday plus bank holidays, increasing with service. Holiday buy/sell scheme. Free on-site parking. Company matched pension scheme. Opportunity to work on high-profile defence and marine projects.If you are an experienced Project Manager looking for your next challenge within a fast-paced marine and defence environment, we would be keen to hear from you. S96 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Senior / Chartered Building Surveyor Newcastle Are you looking for an opportunity to join a business in growth phase? This a chance to join a business at the right time growing, investing and creating real opportunities for people who want to step up. You'll be given the platform to develop your career, work on a diverse pipeline of projects, and be recognised for the impact you make. With a major push underway to grow a high-performing multi-disciplinary team in Newcastle, we're looking to bring in a Senior / Chartered Building Surveyor who wants more than just another role. This is a genuine opportunity for an ambitious Building Surveyor to step into a business that's investing heavily in its people, its capability, and its long-term presence in the North East. You'll be part of a modern consultancy offering that combines technical delivery with a forward-thinking, advisory-led approach to built assets. Working closely with the wider Building Surveying team in offices throughout the UK, you'll take ownership of a varied workload spanning professional services, project work and technical delivery. You'll also play a key role in shaping client relationships and, as the business progresses the development of more junior surveyors not just overseeing work, but actively helping people progress. This isn't a siloed role either. You'll collaborate with teams across the UK on larger national instructions, giving you exposure to bigger clients and more complex schemes, while still maintaining a strong regional presence. The Role Managing and delivering a broad range of building surveying instructions Acting as a key point of contact for clients, building long-term relationships Leading on projects across the full lifecycle - from feasibility through to completion and beyond Delivering core services including surveys, dilapidations, party wall matters and contract administration Preparing and overseeing planned maintenance programmes Supporting the appointment and management of sub-consultants Providing clear, commercially aware advice to clients and project teams Mentoring and developing junior team members Contributing to business development and identifying new opportunities Ensuring projects are delivered efficiently, profitably and to a high standard About You: MRICS (or close to achieving it), or equivalent experience Strong, well-rounded Building Surveying background across both professional and project work Confident in client-facing situations, with the ability to build trust and win repeat business Solid understanding of construction methods, contracts and procurement routes Experience acting as Contract Administrator / Employer's Agent A proactive mindset - someone who wants to get involved, add value and push things forward Comfortable mentoring others and contributing to a positive team environment Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business. TPBN1_UKTJ

Senior / Chartered Building Surveyor Newcastle Are you looking for an opportunity to join a business in growth phase? This a chance to join a business at the right time growing, investing and creating real opportunities for people who want to step up. You'll be given the platform to develop your career, work on a diverse pipeline of projects, and be recognised for the impact you make. With a major push underway to grow a high-performing multi-disciplinary team in Newcastle, we're looking to bring in a Senior / Chartered Building Surveyor who wants more than just another role. This is a genuine opportunity for an ambitious Building Surveyor to step into a business that's investing heavily in its people, its capability, and its long-term presence in the North East. You'll be part of a modern consultancy offering that combines technical delivery with a forward-thinking, advisory-led approach to built assets. Working closely with the wider Building Surveying team in offices throughout the UK, you'll take ownership of a varied workload spanning professional services, project work and technical delivery. You'll also play a key role in shaping client relationships and, as the business progresses the development of more junior surveyors not just overseeing work, but actively helping people progress. This isn't a siloed role either. You'll collaborate with teams across the UK on larger national instructions, giving you exposure to bigger clients and more complex schemes, while still maintaining a strong regional presence. The Role Managing and delivering a broad range of building surveying instructions Acting as a key point of contact for clients, building long-term relationships Leading on projects across the full lifecycle - from feasibility through to completion and beyond Delivering core services including surveys, dilapidations, party wall matters and contract administration Preparing and overseeing planned maintenance programmes Supporting the appointment and management of sub-consultants Providing clear, commercially aware advice to clients and project teams Mentoring and developing junior team members Contributing to business development and identifying new opportunities Ensuring projects are delivered efficiently, profitably and to a high standardAbout You: MRICS (or close to achieving it), or equivalent experience Strong, well-rounded Building Surveying background across both professional and project work Confident in client-facing situations, with the ability to build trust and win repeat business Solid understanding of construction methods, contracts and procurement routes Experience acting as Contract Administrator / Employer's Agent A proactive mindset - someone who wants to get involved, add value and push things forward Comfortable mentoring others and contributing to a positive team environment Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Housing Support Worker Client Group: 16 – 25 Years mixed Contract: Causal ADHOC Shifts Hours: Days - Various Hours between 8am - 8pm Location: Whitley Bay Rate: £13.72 (Holiday Inclusive) Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Whitley Bay area on an ongoing basis. The Housing Support Worker will play an integral role in tackling homelessness in the area and will assist in providing an environment where people feel empowered and move forward with confidence, knowledge and support. Duties Include: • Providing emotional and practical support to Clients, • Providing a safe and supportive environment for the Clients, • Empower and Support Young people to achieve independence, • Build positive and respectful relations with young people, colleagues and external agencies, • Maintain a safe and risk free environment for the young people and champion the wellbeing of every client., • Ensure communication systems are maintained and up to date, • Be aware and work within Agreed organisations policies and procedures Requirements for the role: • Experience of working in supported housing essential, • Experience of working with the client group 16 – 25 years, • Experience working with the following client groups – Domestic Violence and Mental Health, • Enhanced DBS Check, • Must have a proven track record of providing information, advice and guidance to clients, • Knowledge and understanding of basic IT suitable for an office environment, • Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management

Technical Administrator Opportunity! This role is office based in Jarrow for a fabulous SME! This is a newly created position! WHATS IN IT FOR YOU Basic Salary – £28-£32k per annum depending on experience. Equivalent of £15.38 – £17.58 per hour DOE. Holidays – 25 days plus bank holidays 35 hour working weeks. Pension – Government standard pension Hours of work – 9-5 Monday to Friday Office based position in Jarrow Really relaxed atmosphere with a very strong SME culture THE BUSINESS Our client is a fantastic SME with a brilliant reputation. They specialise within the Manufacturing industry and are seeking to appoint a Technical Administrator to assist with managing documentation and compliance files. THE ROLE Supply chain information grabbing, contacting clients to remain compliant with projects. Creating a database, ie a document management system Helping engineers with compliance documents, ensuring everything is documented and registered correctly Reviewing standards, looking at industry changes and helping business remain compliant Product support, working with engineers and wider team to keep on top of files and compliance General administration, including data sheets Assisting with internal audits in terms of documentation Working with all suppliers, customers and internal colleagues. This role will involve phone work and very occasional teams calls work, mainly to gain information from clients and customers. THE PERSON Attention to detail Technical administration experience Some form of compliance experience would be very beneficial Happy to make phone calls as and when required to gain information from clients Very comfortable working with data Can easily commute to Stanley 5 days per week Willingness to be trained and learn the industry standards TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group

Secretary / Administrator – Professional Services Location: Worcester Hours: Full-time (35 hours per week) – part-time (4 days) considered Contract: Permanent The Opportunity An established and well-regarded regional professional services firm is seeking an experienced Secretary / Administrator to join its team in Worcester. This is a fantastic opportunity to join a supportive, professional environment where people are genuinely valued and encouraged to develop long-term careers. The firm prides itself on a positive culture, strong teamwork and a healthy work/life balance. The Role Working closely with senior team members and supporting a small team, you will provide high-quality secretarial and administrative support within a busy office environment. The role is varied and would suit someone who enjoys being organised, supporting professionals and delivering excellent client service. Key Responsibilities Providing secretarial and administrative support to senior staff and the wider team Drafting correspondence and documents Managing diaries, appointments and client communications Assisting with file management and general office administration Handling incoming calls and supporting client queries Supporting the team with day-to-day office coordination About You Previous experience in a secretarial, PA or administrative role, ideally within a professional services environment Strong organisational skills and attention to detail Confident communicator with a professional approach to clients Comfortable working independently and as part of a team IT literate with experience using Microsoft Office Salary & Benefits Competitive salary Generous holiday entitlement plus Bank Holidays Healthcare and wellbeing benefits Pension scheme and additional benefits Supportive, people-focused working environment Why Apply? Join a respected firm with a strong local presence Enjoy a friendly, collaborative team culture Flexible working options considered Excellent long-term career prospects If interested, please apply now or contact Lizzie Round on (phone number removed) or email (url removed)

3 month contract Start date ASAP Shiremoor (Office based) Monday - Friday Must have valid UK driving licence fore travel throughout North East Role: You will provide customer focussed, comprehensive and pragmatic advice and support to key stakeholders on all People related matters including resourcing and recruitment, employee relations, succession planning, identifying development needs within a dedicated directorate; utilising knowledge of relevant policies and procedures, terms and conditions of employment and employment legislation. Key Responsibilities: Provide a customer centric People advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. Advise line managers on resourcing including structure changes, recruitment and selection processes. Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. Provide first line of support to People Business Partner. Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. Skills, Knowledge, Experience & Qualifications: CIPD qualified Full clean driving license Significant generalist experience in a large, complex organisation advisory/ business partner role Experience implementing change within an organisation High level competency with Microsoft IT packagesDesirable: Degree qualified in a relevant subject e.g. Human Resources / Business. Experience of working in a trade union recognised environment Experience of providing generalist support in a blue collar industry,For more information please contact Angela Sinton on (phone number removed) or email (url removed)

You’ll need previous leadership experience, whether that is as a Project Management Team Lead, Lead Project Manager, Senior Project Manager with mentoring responsibility, or a similar role. If this Project Manager role would be of interest APPLY NOW or contact Ruby Calver at Spectrum IT Recruitmen

This role offers high-impact engagements with senior stakeholders and a competitive contract. A consulting firm in the UK is seeking a Senior IT Data Business Analyst to support a key transformation programme in investment management. Strong asset management experience and data expertise are essenti

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Drive ITIL-aligned service management practices including Incident, Problem, and Change Management. End User Computing/IT Operations, with 3+ years in a leadership or service owner capacity. Ensure services are delivered in alignment with agreed policies, compliance, and security frameworks.

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Develop and execute long-term facilities management strategies that align with organizational objectives and promote sustainability. Evaluate facility conditions and recommend targeted improvements or upgrades to enhance functionality and member experience. The Facilities Management Executive overse

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Answer calls and respond to ITSM tickets within agreed KPI targets whilst adhering to quality monitoring guidelines. Assessing the criticality of each situation by being proactive and asking for detailed information to help assess urgency and impact. Knowledge of ITIL processes – particularly inci

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We are hiring IT Asset Administrator Interns to join us to gain practical experience supporting IT infrastructure through hardware asset tracking, account management, and administrative operations. Database Management: Establish and maintain accurate hardware asset records with current location, con