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Are you looking for a new role in the Financial Services sector, would you like to join a well-established Financial Planning firm who have an excellent working environment where you are well looked after and valued, well look no further… My client based on the outskirts of Norwich, who has been trading since 2010 are looking for an experienced Administrator with a strong background of working in an IFA Practice setting or a similar Financial services role, to join their friendly group of existing staff. The ideal candidate will have a minimum of two years’ experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential). Above all else, you will be a great person to work with, a hard worker and a team player. My client offers advice with regard to pensions, SIPPS, Savings, Investments, Protection Plans as well as Trust Planning. Role purpose This is a key role to provide a first-class proactive support service to the Advisers and clients. Working closely with the Advisers, Directors and Paraplanners, you will be responsible for ensuring the client always receives the highest level of service. You will need to enjoy working as part of a successful team and be able to actively contribute towards a common goal. You will be expected to arrange plans and investments as recommended by the Advisers and provide administrative and technical support to enable them to advise their clients accordingly ensuring compliance and regulatory requirements are adhered to. You will be fully accountable and self-reliant and be able to produce accurate work with minimum input from others. It is expected that you are working towards the CII or CISI professional qualification benchmark or be committed to achieving this. My client will assist you with financial support for further training and examination where relevant, but you will be expected to take full responsibility for your continuous professional and personal development. Relevant Skills and Knowledge • Good understanding of financial services terminology., • Knowledge of financial services solutions and associated regulatory and compliance requirements (for example tax efficient investments, retirement provision, investments, protection, ‘know your client’)., • Ability to multi-task and juggle a busy and varied workload., • Ability to accurately follow a process. General Responsibilities • Liaising with product, wrap and solution providers., • Developing and maintaining internal relationships across the business, communicating effectively., • Responding to internal and external queries promptly., • Ensuring processes and procedures are followed and service standards are met., • Time and priority management. Specific Responsibilities Arranging agency servicing transfers and ensuring plan information is accurate and up to date Keeping up to date with IT and back-office systems changes to ensure efficiency and accuracy Preparing files for review meetings (both annual, half yearly and ad-hoc), writing agendas and ensuring post meeting actions are processed within service level agreements Diary and task management of client work Processing and submitting new business Processing and submitting changes to existing plans, investments and policies (for example amendments to premiums, withdrawals, funds) Producing plan, policy, fund information Ensuring the client file meets auditing expectations Annual re-assessments of suitability Annual drawdown re-assessment Processing changes to client details and liaising with 3rd parties to ensure changes are accurately completed Data extraction, checking and analysis Prioritising work and contributing to the team and business goals Taking accurate minutes of meetings Client communication (letter, email, telephone and face to face) Bulk mailing (letter and email) Assisting with implementing and improving administrative processes Ensuring new client signs up are processed timely and accurately and the file is compliant, with the required servicing and fee schedule adhered to Accurate system updating Identifying and rectifying errors Preparing and dispatching client valuation reports Providing technical support to the Advisers and other team members Answering technical client queries Competent administration through wrap platforms utilized by the company Answering the telephone promptly and communicating positively and effectively Other ad hoc duties as required. Benefits My client have a flexible approach, operating a 37 hour week, you are able to start between 8 and 9 and leave anytime between 5 and 6, Fridays are 9-3 for everyone, you can take between 1 and 1.5hrs for lunch. Death in service 4 x salary Free Parking Standard pension, 3% employer contribution Holiday entitlement is 26 days (an extra day off for your Birthday if it falls on a working day). Financial assistance with further and ongoing studies

Starting on £34,000 you will increase £1,000 each time after completing 6 and 12 months of service to £36,000 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on license with valid DQC and Tacho card Maximum of 6 points on license and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance program including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! We look forward to hearing from you! TPBN1_UKTJ

Apprentice Stores Person – Redpack Packaging Machinery are looking for an Apprentice Stores Person to join their team on a full-time, permanent basis in Norwich, Norfolk, offering a hands-on development role supporting the Stores Department with the receipt, storage, issue, and dispatch of goods and materials. Company benefits include: Competitive Salary:£15,392 - £24,454 per annum (depending on age), with overtime paid at 1.5x after standard hours Holiday: 25 days annual leave per annum, plus bank holidays Pension: Contributory pension scheme (5% employee / 4% employer) Additional: Daily vending allowance, free fresh fruit every Tuesday and Thursday, and regular staff events and team-building activities. About the role: As an Apprentice Stores Person, you will support the day-to-day activities of the Stores Department, assisting with the receipt, storage, issue, and dispatch of goods and materials. This is a development role, providing full on-the-job training and learning opportunities in stock control, materials handling, and stores processes, with the aim of building the skills and knowledge required for progression within the department. The role includes working 37 hours per week, including college attendance, and offers structured training under the guidance of experienced colleagues Main duties and responsibilities: Assist with receiving deliveries, checking goods, and reporting discrepancies Support storage, organisation, and labelling of stock in the correct locations Issue parts and materials to production and other departments as required Support packing, labelling, and preparation of goods for dispatch Record stock movements accurately and assist with stock checks and cycle counts Follow health & safety procedures and maintain good housekeeping standards Undertake training in stock control systems, materials handling, and equipment use (e.g. pallet trucks and forklifts) About you: As an Apprentice Stores Person, you will be enthusiastic, reliable, and eager to learn, with a positive attitude and willingness to take on new challenges. You will have good organisational skills, attention to detail, and the ability to work well as part of a team. Good communication skills and a proactive approach are essential, along with a commitment to personal development and progression. Basic IT skills and an interest in stock control, warehousing, or supply chain management would be advantageous, but not essential. About Redpack Packaging Machinery: Redpack Packaging Machinery design and supply machinery solutions, supporting customers through installation, maintenance, and ongoing service. With a strong focus on quality, innovation, and customer support, they provide reliable engineering solutions across a range of industries. Please note: Candidates must be authorised to work in the UK. If you’re ready to move forward in your career as our Apprentice Stores Person, please apply by submitting an up-to-date CV. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Apprentice Stores Person, Warehouse Apprentice, Stores Assistant, Stock Control Apprentice, Warehouse Operative, Supply Chain Apprentice, Logistics Apprentice, Goods In, Dispatch. Apprenticeships, Apprenticeship. This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

An exciting opportunity has become available in a small but very busy family run business for this reason we require an all-rounder who will be dealing with all aspects of the business including trade counter/warehouse/office and admin support at DD Health and Safety Supplies Limited. Key Responsibilities * Serving customers / trade counter * Preparing paper work delivery notes / sales invoices * Answering telephone * Taking customer orders * Receiving deliveries * Preparing customer orders * Putting stock away in the stock room * Qualitative face fit testing once trained * Purchasing * Keeping cost prices up to date You will also be required to assist with: • Performing day to day administrative duties within the office • Dealing with customer enquiries face to face and on the telephone • Maintaining and updating electronic and paper-based systems • Greeting visitors and staff • Generally assisting the Office Manager and administrative team • Dealing with incoming and outgoing post • Maintaining Filings systems • Carrying out printing and copying • Inputting data to spreadsheets, databases and systems • Keeping workspace neat and tidy You may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Working Week Monday- Friday : 8am -4pm Saturday: 9-12 pm (2 per month) Sunday: Closed ddHSS is a family-owned business, specialising in the sale of workwear, embroidered clothing, safety footwear and equipment and PPE. We have been trading for over 40 years from premises in the centre of Norwich, during which time we have built up an enviable reputation for providing excellent customer service and in-depth product knowledge to businesses throughout East Anglia. Our success is largely due to our exceptional team of knowledgeable and friendly staff whose long service and loyalty is also testament to the way we conduct our business. Our success is largely due to our exceptional team of knowledgeable and friendly staff whose long service and loyalty is also testament to the way we conduct our business. The core competences of the Company are as follows: * Qualified and trained staff in Health and Safety, with Membership of the International Institute of Risk and Safety Management – our employees receive specialist training in the products we sell from our supplier Manufacturers. * Extensive experience in the PPE trade with our four senior team members having built up over 80 years of specialist product knowledge. * Direct links to all our major supplier help lines and established Dealerships with international brands including, Portwest, Beeswift, Polyco, Fristads, Footsure, Sterling, Helly Hansen, Moldex and many more. * We place Customer Satisfaction at the forefront of everything we do and this is the key message in the training and development of our team. * We have our own on-site embroidery and logo equipment department which gives us the fullest control over the complete customer order. * Local delivery service – we are able to provide a service of same day delivery from stock if requested in the Norwich area with a next day service out of the area by Carrier service. * Our Company IT equipment is modern and well-maintained with our software package (SAGE) being backed up daily. We also have an emergency total loss recovery package with our insurers in the event that disaster/business interruption takes place. You will have the following skills: · * Good IT skills and understanding of Microsoft Office * Accurate documentation presentation skills * Good communication skills with a good telephone manner * Good organisational skills with attention to detail * Professional approach to work and ability to follow guidance and instructions * Ability to work under pressure and prioritise work * Ability to use own initiative and ability to work as part of a team You will need to be: * Well-presented, professional and polite * Friendly and helpful in manner and flexible, punctual and reliable * Enthusiastic and motivated and adaptable to change * Honest and trustworthy The Salary for this post will be dependent on experience Holiday entitlement 20 days plus bank holiday

Job Description An exciting opportunity has become available in our very busy family-run business where we require a Part-Time Telephone Sales Person to help secure and process new customer orders Key Responsibilities * Contacting potential customers to secure new product orders * Building relationships with customers and conducting follow-up calls to confirm their satisfaction * Obtaining a detailed understanding of customer requirements * Acquiring good product knowledge * Maintaining an accurate database with up-to-date customer information, call records, and sales reports. You may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Working week Monday to Friday 10am to 2pm ddHSS is a family-owned business, specialising in the sale of workwear, embroidered clothing, safety footwear and equipment and PPE. We have been trading for over 40 years from premises in the centre of Norwich, during which time we have built up an enviable reputation for providing excellent customer service and in-depth product knowledge to businesses throughout East Anglia. Our success is largely due to our exceptional team of knowledgeable and friendly staff whose long service and loyalty is also testament to the way we conduct our business. The core competences of the Company are as follows: * Qualified and trained staff in Health and Safety, with Membership of the International Institute of Risk and Safety Management – our employees receive specialist training in the products we sell from our supplier Manufacturers. * Extensive experience in the PPE trade with our four senior team members having built up over 80 years of specialist product knowledge. * Direct links to all our major supplier help lines and established Dealerships with international brands including, Portwest, Beeswift, Polyco, Fristads, Footsure, Sterling, Helly Hansen, Moldex and many more. * We place Customer Satisfaction at the forefront of everything we do and this is the key message in the training and development of our team. * We have our own on-site embroidery and logo equipment department which gives us the fullest control over the complete customer order. * Local delivery service – we are able to provide a service of same day delivery from stock if requested in the Norwich area with a next day service out of the area by Carrier service. * Our Company IT equipment is modern and well-maintained with our software package (SAGE) being backed up daily. We also have an emergency total loss recovery package with our insurers in the event that disaster/business interruption takes place. You will have the following skills: * Excellent communication skills with a pleasant telephone manner * Good organisational skills with attention to detail * Good IT skills and understanding of Microsoft Office * Professional approach to work * Ability to follow guidance and instructions * Ability to work under pressure and prioritise work * Ability to use own initiative * Ability to work as part of a team You will need to be: * Well-presented, professional and polite * Friendly and helpful in manner * Flexible, punctual and reliable * Enthusiastic and motivated * Adaptable to change * Honest and trustworthy The Salary for this post will be dependent on experience

About Us At Everest we’re committed to providing high-quality products and exceptional service, delivered by high quality individuals. Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success.. The Role We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. What you’ll be doing Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Great verbal communication skills A proven track record of meeting and exceeding targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated What We Offer Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service (pro rata) And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

My client is a well-established Financial Planning firm with offices based in rural Norfolk. My client can offer an excellent working environment, working in their beautiful purpose-built office building, here you will feel well looked after and valued as part of an established, professional and positive team. My client based on the outskirts of Norwich, have been trading since 2010 and are looking for an experienced Paraplanner to join their friendly group of existing admin support staff. The ideal candidate will have a minimum of two years’ experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential). Above all else, you will be a great person to work with, a hard worker and a team player. My client offers advice with regard to pensions, SIPPS, Savings, Investments, Protection Plans as well as Trust Planning. Role purpose This is a key role to provide a first-class technical and proactive support service to my clients Advisers. Working closely with the Advisers, Directors and the client services support team you will be responsible for providing technical guidance and technical advice, ensuring that the centralised paraplanning function of the business provides an accurate, timely and compliant service. You will need to enjoy working as part of a busy and successful team and be able to actively contribute towards a common goal. You will be fully accountable and self-reliant and be able to produce accurate work with minimum input from others. The minimum qualification for your role is Level 4 Diploma PFS and my client will assist you with financial support for further training and examinations, actively encouraging progression to Chartered status, but you will be expected to take full responsibility for your continuous professional and personal development. Relevant Skills and Knowledge The requisite technical knowledge and qualifications, to meet FCA and company expectations. Detailed knowledge and understanding of compliance procedures and FCA legislation for suitability report provision and record keeping requirements. A high degree of technical product and tax knowledge enabling the most appropriate client solutions. The ability to be able to multi task and juggle a busy workload. General Responsibilities • Keep up to date with relevant product, legislative and technical changes., • Ensure relevant CPD is maintained and recorded accurately., • Promoting the profile of the business within the professional and wider community., • Developing and maintaining internal relationships across the business to meet expected business and income targets. Key Responsibilities Fund, market, product, technical and financial research and analysis, at client level and company level, with accurate documentation and follow up Interpreting and analyzing data obtained from Advisers and 3rd parties Technical research and solution provision in the form of written compliant reports to meet client needs and objectives, meeting all internal and external regulatory requirements Independently identifying planning needs Implementing and evidencing clear centralised paraplanning procedures Proficient use of cash flow modeling software Coordinating the Paraplan work log and ensuring work is completed within service standards Communicating with the Advisers regarding their work requests Maintenance and development of compliant client suitability templates and factual technical collateral Consulting with the Advisers on client investment, pension, protection and tax planning, making suggestions to the Advisers and confirming proposed actions to the client Coordination of AIS model portfolio solution and follow up with clients and platform providers Coordination of client withdrawal requests with provision of suitability report outlining any risks involved with the withdrawal Coordination of ongoing client assessments of suitability and the drawdown review service Review investment portfolios, performance and asset allocation Carry out due diligence Submitting business and managing the case to completion Effective time and caseload management Managing, recording and monitoring client reviews Assisting with the writing of technical communications for mass communications to clients and professionals Project work, management and coordination Providing technical training to team members Arranging training sessions for the team members Preparation of existing client files for review and managing review requirements to ensure all client files are compliant Preparing for client meetings, attending client meetings with the Advisers, building rapport with the clients, contributing to the meetings, taking accurate minutes and following up with the client Providing technical support to the Advisers and other team members Answering technical client queries Ability to achieve desired outcomes with minimum supervision Updating the company’s research file Accurate system updating on IO Competent administration through wrap platforms utilized by the company Benefits Pension (auto-enrolment) 28 days holiday (3 of which are kept aside for the festive period office closure) 4 x Death in Service Full support for relevant Qualifications Discretionary bonus Birthday day off if it falls on a working day Flexible working (start anytime between 8am-9am and finish anytime between 5-6pm) Early finish on a Friday (3pm) Free fruit in the office Flu vaccination voucher

RECONNECT peer support worker- Norfolk Location: Norfolk Salary : £24,484 per annum Vacancy Type: Permanent About The Role Do you have lived experience of physical or mental ill health, substance use, or the criminal justice system? Are you ready to use that experience to support others as they prepare to return to the community? If so, this could be the perfect opportunity for you. As part of our NHS-commissioned RECONNECT service, Forward Trust proudly recruits people with lived experience. Your insight, empathy and understanding are key to helping individuals reintegrate safely, confidently and with the right support in place. About the Role As a RECONNECT Peer Support Worker, you'll provide personalised, inclusive support to individuals across HMP Norwich, HMP Wayland, HMP Bure, and the wider Norfolk community, with some remote working. From identifying health and wellbeing needs 12 weeks pre-release to offering ongoing support up to six months post-release, you'll be a vital link between prison and community services. Key Responsibilities • Process referrals, complete needs assessments and co-create tailored care plans * Provide ongoing pre- and post-release support (up to 6 months) around health, wellbeing and reintegration * Manage a diverse caseload and help individuals connect with community healthcare and support services * Assist with the recruitment and training of prison peer supporters * Build and maintain strong partnerships with external agencies and stakeholders * Keep clear, accurate case notes, assessments, care plans and risk documentation * Support effective referral pathways across prison, healthcare and community services * Contribute to team discussions, best-practice sharing and risk management * Make referrals to the Meet & Greet service and support Meet at the Gate releases * Ensure service users are fully linked with local services ahead of release What You'll Bring • Your lived experience and the ability to use it positively to support others * A compassionate, non-judgemental approach and strong communication skills * The ability to manage a caseload and build effective relationships * A commitment to delivering safe, holistic and inclusive support If you're motivated, supportive and passionate about making a real difference, we'd love to welcome you to Forward Trust as part of the RECONNECT team. Please see attached Job Description for full details. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

RECONNECT peer support worker- Norfolk Location: Norfolk Salary: £24,484 per annum Vacancy Type: Permanent About The Role Do you have lived experience of physical or mental ill health, substance use, or the criminal justice system? Are you ready to use that experience to support others as they prepare to return to the community? If so, this could be the perfect opportunity for you. As part of our NHS-commissioned RECONNECT service, Forward Trust proudly recruits people with lived experience. Your insight, empathy and understanding are key to helping individuals reintegrate safely, confidently and with the right support in place. About the Role As a RECONNECT Peer Support Worker, you’ll provide personalised, inclusive support to individuals across HMP Norwich, HMP Wayland, HMP Bure, and the wider Norfolk community, with some remote working. From identifying health and wellbeing needs 12 weeks pre-release to offering ongoing support up to six months post-release, you’ll be a vital link between prison and community services. Key Responsibilities * * Process referrals, complete needs assessments and co-create tailored care plans * Provide ongoing pre- and post-release support (up to 6 months) around health, wellbeing and reintegration * Manage a diverse caseload and help individuals connect with community healthcare and support services * Assist with the recruitment and training of prison peer supporters * Build and maintain strong partnerships with external agencies and stakeholders * Keep clear, accurate case notes, assessments, care plans and risk documentation * Support effective referral pathways across prison, healthcare and community services * Contribute to team discussions, best-practice sharing and risk management * Make referrals to the Meet & Greet service and support Meet at the Gate releases * Ensure service users are fully linked with local services ahead of release What You’ll Bring * * Your lived experience and the ability to use it positively to support others * A compassionate, non-judgemental approach and strong communication skills * The ability to manage a caseload and build effective relationships * A commitment to delivering safe, holistic and inclusive support If you’re motivated, supportive and passionate about making a real difference, we’d love to welcome you to Forward Trust as part of the RECONNECT team. Please see attached Job Description for full details. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - * * Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application