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Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing

Delivery Analyst / Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crys

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Service Delivery Manager - Oracle Cloud. Maintain service stability through fluctuating demand.

Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager.

Oversee end-to-end service delivery for assigned accounts, ensuring compliance with SLAs, KPIs, and contractual commitments. Your deliverables as Service Delivery Manager will include, but are not limited to:. Monitor service performance, analyze trends, and implement corrective actions to maintain

A leading global insurance provider in Greater London is seeking an experienced Service Management professional to oversee IT service delivery. The candidate will be responsible for ensuring service performance meets established levels, managing escalations, and driving service improvements. The ide

A global insurance company in Greater London is seeking a Service Management professional to enhance IT Service Delivery. This opportunity promotes collaboration while driving high-quality service outcomes, adapting flexibly to business needs. The role involves ensuring service performance, managing

Support the Technology Service Delivery Management team to maintain a strong service relationship with business stakeholders through regular engagement, ensuring continued buy in, transparency of decision making and evangelising the continued value of the Service Delivery capabilities. Hold full res

This role offers an opportunity to work in a dynamic environment alongside innovative professionals, with a commitment to diversity and inclusion. A top-tier financial technology firm is seeking an experienced Project Manager to oversee the execution of IT solutions projects. You will lead multi-dis

A leading global insurance company in Greater London is seeking an experienced IT Service Delivery Manager. You will drive continuous service improvement initiatives and manage relationships with internal teams and external suppliers. The ideal candidate will possess exceptional leadership skills an

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Proven experience in an IT service delivery position, with a focus on performance management. Service Delivery & Performance Manager.

Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting. We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Identify service delivery risks and proactively implement mitigation strategies.

A leading telecom and technology firm is seeking a Service Delivery Manager to oversee customer contracts and service obligations. This hybrid position, requiring weekly travel to the Yorkshire Office, offers a competitive salary between £40,000 and £50,000. Candidates should possess a strong ITIL

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. We have an exciting opportunity for you to jo

This position includes competitive salary and attractive employee benefits. A renowned retail company is seeking a Workplace IT Support Lead to oversee IT support operations. In this role, you will lead a team, manage escalations, and enhance service delivery across corporate and retail environments

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A global fintech firm in London is seeking an IT Service Support Manager to lead a diverse IT team and deliver high-quality support to over 1,900 employees. This role also offers a competitive salary, mentorship from experienced leaders, and numerous career progression opportunities within the firm.

Strong commercial experience as a Delivery Manager, Programme Manager or Project Manager. You’ll be trusted to lead in ambiguity, manage risk and dependency across programmes, and bring clarity to high-risk or high-complexity situations. To apply for this Senior Delivery Manager role, please send

We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT

Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed

We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean herit

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

This role offers a competitive salary, benefits, and opportunities for professional growth within a dynamic team committed to continuous learning. An international IT company is seeking a Delivery Manager in Greater London to lead IT projects. The ideal candidate should have over 6 years in IT proje

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. Senior Delivery Manager - Government Digital Servic

Our client-centric approach calls for innovative people, with a passion for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across

A leading technology firm in Leeds seeks a Service Delivery Manager to oversee service delivery for multiple clients. You will be responsible for managing service levels and ensuring effective communication between the company and clients, using ITIL-aligned processes. This role offers challenges an

ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. To continually review and update all processes and procedures, update documentation and ensure compliance with at all times thereby to enhance quali

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. Responsibilities include managing escalations, building relationships with leadership, and leading improvement initiatives. The role emphasizes strong stakeholder engagement

Ideally 5+ years experience within the IT managed services industry, with a strong track record of delivering high-quality technical support. Main Responsibilities for the successful Service Delivery Manager:. Our client is a leading UK provider of IT Support and Telecoms services, recognised for th

As the IT Service Support Manager, you will be a key leader in our IT team, responsible for ensuring the efficient, high‑quality delivery of IT support services to all 1,900+ global employees. Relationship Building: Develop strong working relationships with regional business leaders to align Servi

A global technology firm is seeking an experienced IT Service Engineering leader to define the vision and roadmap for their IT function. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. The ideal candidate will have a Bachelor's or M

This position offers flexibility to work both in-office and remotely up to 40% of the time, making it ideal for those seeking balance in their work environment. A leading global law firm is seeking an experienced IT Project Manager to oversee and deliver technology projects. Candidates should have o

A well-known retail company in Wakefield is seeking an IT Service Delivery Manager to ensure high-quality IT services. In this hybrid role, you will lead in managing service reliability and stakeholder relationships, with responsibilities including SLA adherence, service documentation, and problem-s

This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA's in line with the customer requirements, and to act as the single point of contact for all service delivery escalations. The Contact Manager has r

We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. The role suits a technically capable communicator with experience in military / defence communications , particularly Royal Navy, defence ne

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Experience managing SLAs and KPIs to ensu

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Ensure that the highest quality,

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A public services company is recruiting a Service Delivery Manager (Out of Hours) to oversee operational leadership for the AASC contract in the North West and Midlands. The position offers a competitive salary of £36,500 annually and a comprehensive benefits package, along with opportunities for c

You will lead a collaborative approach with the Supply Chain Operations Manager and Additional Works Manager to ensure all contracted activities are delivered to the highest standards. Reporting to the Account Director, this role has island-wide responsibilities and is pivotal in overseeing operatio

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concern

The Service Delivery Manager will be responsible for ensuring the seamless delivery of IT services across both internal teams and managed service providers (MSPs). Proven experience in service delivery management within IT or technology operations. Ensure all service delivery processes align with IT

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b