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Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients * There will be an expectation that you will take full responsibility for project delivery on their portfolio * Manage a portfolio of clients including control of billings and cash collection within the firms criteria * Review of work prepared by more junior members of staff * Liaise with HMRC * To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience * Ensure that the firm’s quality control procedures are adhered to including second partner review * Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements * Educated to degree level, and/or CTA and/or ACA qualified or equivalent * Guide and supervise less experienced colleagues. * Support, train, mentor and advise others in own area. * Challenge current practice – driving improvements and championing change. * Take personal responsibility for own decisions and actions and those of others. * Lead projects of limited scale or complexity You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients * There will be an expectation that you will take full responsibility for project delivery on their portfolio * Manage a portfolio of clients including control of billings and cash collection within the firms criteria * Review of work prepared by more junior members of staff * Liaise with HMRC * To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience * Ensure that the firm’s quality control procedures are adhered to including second partner review * Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements * Educated to degree level, and/or CTA and/or ACA qualified or equivalent * Guide and supervise less experienced colleagues. * Support, train, mentor and advise others in own area. * Challenge current practice – driving improvements and championing change. * Take personal responsibility for own decisions and actions and those of others. * Lead projects of limited scale or complexity You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients * There will be an expectation that you will take full responsibility for project delivery on their portfolio * Manage a portfolio of clients including control of billings and cash collection within the firms criteria * Review of work prepared by more junior members of staff * Liaise with HMRC * To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience * Ensure that the firm’s quality control procedures are adhered to including second partner review * Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements * Educated to degree level, and/or CTA and/or ACA qualified or equivalent * Guide and supervise less experienced colleagues. * Support, train, mentor and advise others in own area. * Challenge current practice – driving improvements and championing change. * Take personal responsibility for own decisions and actions and those of others. * Lead projects of limited scale or complexity You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Inside Sales Account Manager (North UK) Wokingham | Up to £35,000 + Uncapped Commission | Office‑based (5 days) Why Join This Opportunity? • Fast‑track progression through direct mentoring from senior leadership, • Clear earning potential with uncapped commission, • Hands‑on exposure to global customers and diverse service offerings, • Expanding business with strong demand and a healthy pipeline, • Supportive, high‑energy environment where performance is recognised The Role This role sits at the heart of a growing sales function, supporting high‑value customer relationships while owning your own opportunities end‑to‑end. It's ideal for someone hungry to develop commercial skills and build a long‑term sales career in the technology services space. Key Responsibilities • Manage and grow a portfolio of existing accounts, generating new service opportunities, • Qualify, progress, and coordinate opportunities from first conversation through to signature, • Produce structured, outcome‑focused proposals and quotes that set delivery teams up for success, • Maintain accurate CRM data, forecasts, and commentary for wider sales planning, • Book and lead high‑quality customer meetings aligned to account strategy and growth priorities, • Identify early insights such as cross‑sell triggers or renewal risks and escalate appropriately, • Work collaboratively with technical, operations, and finance teams to deliver a seamless customer experience What We’re Looking For Essential Experience • 2+ years’ experience in sales or inside sales, supporting opportunities or sales owners, • Strong relationship‑building and negotiation capability, • Proven ability to hit or exceed sales‑related targets, • Highly organised with strong attention to detail and follow‑through, • Proactive, positive mindset with the confidence to challenge and think creatively Nice to Have / Advantageous • Exposure to IT services, MSP, channel, or technology-led environments, • Experience working with CRM tools, • Familiarity with proposal creation or commercial documentation

Commercial Manager Contract: MoD Facilities Management Contract Location: Ideally based in Aldershot, Camberley, Woking, Southwest London (to allow easy access to key sites: Aldershot, Shorncliffe, Andover, Longmoor) Contract Type: Permanent, Full-time Creating and maintaining great places to live and work delivered by excellent people who care… We are seeking an experienced and commercially driven Commercial Manager to lead the commercial function on a high-profile Ministry of Defence (MoD) facilities management contract. This is a key leadership role focused on managing client relationships, negotiating contracts, and ensuring the successful commercial delivery of a varied and challenging portfolio of sites. Key Responsibilities: Client Relationship Management • Build and maintain strong, collaborative relationships with clients and key stakeholders., • Act as the primary commercial point of contact, ensuring client expectations are met and exceeded., • Identify and pursue opportunities for contract growth, cost avoidance, and new business development. Financial Management • Lead budgeting, forecasting, and financial planning activities across Management Units (MU)., • Monitor MU costs, manage financial risks, and ensure adherence to budgetary constraints., • Produce regular financial performance reports, including P&L analysis and variance reporting. Contract Negotiation & Compliance • Negotiate contract terms with clients, suppliers, and subcontractors to secure favourable outcomes., • Prepare and submit competitive bids and proposals for new business., • Routinely audit TwC tasks and provide constructive feedback., • Ensure all commercial activities comply with contractual obligations, company policies, and regulatory requirements. Project Oversight • Oversee the commercial delivery of projects, ensuring alignment with programme timelines and quality expectations., • Conduct market research to identify trends, risks, and opportunities for improvement., • Support the resolution of commercial issues and disputes promptly and professionally. Team Leadership & Development • Lead and develop a team of Assistant Commercial Managers and Commercial Assistants., • Provide strategic guidance, coaching, and performance management., • Foster a culture of collaboration, accountability, and continuous improvement. Candidate Requirements Essential • Bachelor’s degree in Business Administration, Quantity Surveying, Facilities Management, or related discipline., • Due to the nature of the contract, Security Clearance (SC) or the ability to obtain it is required., • 3–5 years’ experience in a commercial management role, ideally within FM or the defence sector., • Strong negotiation, communication, and stakeholder management skills., • Proven experience in budget management, financial reporting, and commercial risk control., • Proficiency in project management tools and financial systems. In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.

Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people?. MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people deve

A leading company in the Defence sector is seeking an experienced IT Service Delivery Manager to ensure high-quality IT services support critical operations. Responsibilities include service delivery management, stakeholder engagement, and leading a team of IT professionals, with a focus on complian

Strong technical background in IT service management, with in-depth knowledge of frameworks such as ITIL. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. Ensure that all service delivery activities are ful

Job Title: Service Retention Programme Consultant Location: Field Based, South-West Region Salary: Competitive with a generous bonus Job type : Full time, Permanent Working Hours: 40 Hours Per Week Do you have a passion for Automotive Aftersales? Do you want to be part of a motivated and enthusiastic team? rpc has the job for you! rpc UK is looking for a high-performing Service Retention Programme Consultant to lead in the growth of service retention across the South area of the UK. The Role: Our Service Retention Programme Consultants offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing lead retention & revenue generation. In this role, you will identify opportunity for growth of the service business and increase customer retention using supporting systems and tools. This will be achieved through investigative analysis to identify opportunity potential, along with supporting the Retailers with maximisation of that opportunity through structured marketing and the development of processes. The Service Retention Programme Consultant will: Work with the rpc UK team to create and implement network wide long and short term strategies to improve aftersales retention. Lead regular in-person retailer Retention Reviews using supporting systems and information to identify opportunities for performance improvement including Retailer Health Checks, visit slide presentations, on-site product & sales training. Actively support retailers in optimising their processes, executing effective marketing activities, conducting KPI analysis, generating reports, and identifying opportunities for improvement. Define the scope for strategic opportunity and propose the set of action points to convert the available opportunity. Respond to retailers and or 'client's' request for specialist Service Retention support and knowledge on an 'ad-hoc' or ongoing basis for specific Retailers where required. Understand data sets to support with creation of bespoke marketing campaigns for customer base. Support clients with the delivery of projects and initiatives devised to increase Customer Retention resulting in Labour and Parts sales growth through new and/or revised processes, new technology etc. Provide opportunities to collaborate service offerings throughout other channels within business. Develop a strong operational relationship with the Customer Retention Manager (or equivalent), MIS Champion, Service Manager and Head Of Business at all Retailers. Document the 'output' of all retailer visits through a Visit Report and Action Plan. Maintain communication with the Retailers between visits to offer guidance/support and to ensure that agreed actions etc. are 'on-track' for completion. Understand the Retailers partnership with customer and develop strategies to further expand on this. Before engaging in retailer visits, conduct a thorough retailer assessment, emphasising the key areas of improvement. Throughout retailer visits, lead discussions regarding retailer performance, placing special emphasis on areas of underperformance. Participate in weekly virtual meetings with the Service Development team. These sessions serve as a platform for Service Retention Consultants to address any issues raised by the network during the week, while also allowing the Service Development team to provide pertinent updates to the team. About you: Our ideal Service Retention Programme Consultant will have experience within automotive aftersales operations and have strong organisational, numerical and time management skills, along with: An understanding of Customer Retention principles and Aftersales Marketing concepts. Awareness of importance of Relationship Management. Ability to demonstrate self-driven campaigns/initiatives and innovative Best Practices to showcase ROI successes. Ability to interpret, analyse data and information from variable sources and make recommendations; including Reporting Dashboards, DMS reports, etc. Excellent verbal and written communication skills with exceptional attention to detail. Ability to inspire people to contribute to the success of a programme. Can demonstrate a high degree of being able to work on own initiative and motivation. Personal qualities of integrity, credibility, and a commitment to and passion for the brand. Flexibility to stay away from home for up to three days at a time. What's in it for you? At rpc we offer a corporate culture that is better than others - that's just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary international company events (have you ever rented an entire island in Croatia?) In joining rpc, you can enjoy: A competitive salary Bonus incentive Company Car Fuel Card 25 days annual leave (plus Bank Holidays) Pension Plan Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Customer Success Executive, Automotive Account Manager, Customer Excellence Manager may also be considered for this role. TPBN1_UKTJ

Principal Systems Engineer – External Communications Frimley, Surrey (hybrid working 2-3 days on site per week) – 12 month duration – Pay rate £57 p/h PAYE basic (£65.29 including holiday pay) or £76.98 p/h Umbrella The External Communications Principal Engineer will be able to apply their subject matter expertise and domain experience to good Systems Engineering practices, to support the Engineering Manager (EM) and Delegated Technical Authority (DTA) in delivering external communications systems and products to the submarine build and through-life support programmes. They will provide subject matter expertise and advice to other functional and capability areas to support overall project delivery and performance. The External Communications Principal Engineer will have a good understanding of the principles of the science and technology of external communications and will be able to reference the relevant maritime legislation, industry and defence standards. They will have an understanding of the customer and user needs of the product system and how this will influence and impact design activities, technical and operational performance. The external communications principal engineer will be able to understand and report the programme status for engineering activities, identify problem areas and implement recovery plans. This will include the management of any consequent change embodiment activities. The external communications principal engineer will have a working knowledge of the external communications marketplace, including products and suppliers and will have an understanding of the direction of potential future technologies. Typical Duties: Understand and interpret the User Needs, Concept of Operations (CONOPS) and Concept of Use (CONUSE) and be able to derive the technical and functional requirements for specific external communications systems. Provide specialist knowledge and subject matter expertise to develop the functional design of external communications systems. Be able to define the systems architecture, components, interfaces and data to enable the development and production of the component sub systems. Understand and articulate the impact of the visuals system design on other areas of the submarine combat system and platform. Ensure design proving evidence is comprehensive, captured within the requirements management tools and has been endorsed by the appropriate level of authority Understand the contractual and performance requirements for external communications systems, and support the definition and associated acceptance criteria and events through design, build, integration, installation and commissioning activities. Understand and support the flow-down of requirements to suppliers and acceptance of their specific deliverables, ensuring it is captured and recorded appropriately Support the development of estimates for the scope of work and resources required to deliver it in order to support bids, proposal development and project planning activities for external communications systems. Provide specialist technical support to shipbuilder installation, integration activities and commissioning activities (included in-service refitting authorities). Understand the customer Operational Defect (OPDEF) and maintenance processes to be able to provide specialist technical advice as required. Provide technical support to integrated performance and acceptance activities, including acceptance of equipment from suppliers through to system acceptance by the customer Support the documentation of domain knowledge and be to pass on information and expertise in order to help grow the knowledge base within appropriate business teams. Provide technical guidance to other combat system engineers and support the engineering management team in planning and controlling specialist activities. Key Deliverables: Capture and agree technical requirements in accordance with company and programme processes. Compliant technical solutions against contractual requirements and regulations. Design documentation generated, captured, configured and controlled in accordance with company processes. Design change requirements and documentation generated, captured, configured and controlled in accordance with company processes. Engineering LCM adherence for all deliverables, Sub Contract Design Reviews and relevant input to project LCM activities. Engineering Lifecycle Management (LCM) adherence for all deliverables, Sub Contract Design Reviews and relevant input to project LCM activities. Capture and agree input to appropriate Verification Cross-Reference Index (VCRI), Integration, Test, Evaluation and Acceptance Plans (ITEAP) and Qualification Plans. Specialist advice and contribution to other project documentation, such as Training Needs Analysis (TNA), Technical Publications, and Operating Instructions (list is not exhaustive). Requirements: Knowledge of external communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform. Platform and ideally sea experience in an operational, build, trials or in-service support environment in order to have gained an understanding of the operational needs and requirements of a Combat System, and to help be credible with the Customer and User. Knowledge of the complete engineering lifecycle with background operating in a number of phases. Strong awareness of Product Safety and SHE. Additional information: The successful candidate will need to hold a UK MOD Security Clearance to SC level prior to starting, the client will sponsor a new application if you are not currently cleared. TPBN1_UKTJ

We are partnering with a large European organisation to recruit an experienced Procure to Pay (P2P) Department Manager to lead end-to-end P2P and Payments Operations across a multi-country environment. This is a senior finance operations role, suited to a process-led, transformation-focused leader with experience managing shared services and driving standardisation and automation at scale. The Role You will have end-to-end ownership of the Procure to Pay and Payments processes across Europe, providing both strategic direction and operational leadership. Working closely with Finance, Procurement, IT, Treasury and outsourced partners, you will ensure efficient, compliant and future-ready processes. You will also play a key role in finance transformation initiatives, systems projects and operating model design, while maintaining accountability for day-to-day service delivery. Key Responsibilities Lead end-to-end P2P and Procure-to-Invoice (P2I) operations Own payments operations, including payment execution, controls and cash-related processes Drive process standardisation, automation and continuous improvement Manage relationships with outsourced shared service providers Ensure strong governance, SOX compliance and audit readiness Act as P2P lead for finance systems and transformation projects Partner with senior stakeholders across Finance, Procurement, IT and Treasury Lead, develop and engage a pan-European P2P team Skills & Experience Proven experience as a P2P Process Owner or senior P2P leader in a large multinational environment Strong leadership experience managing teams and shared services Excellent stakeholder management and communication skills Strong control mindset with experience in SOX or similar frameworks Demonstrated experience delivering transformation and process improvement initiatives Desirable Experience with SAP S/4HANA, Coupa, Concur or VIM Additional European language skills By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data. TPBN1_UKTJ

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. What will I be doing? The Service Architect will be responsible for: Service Architecture: Defining the service approach to enable technical and business service delivery for client environments Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment. Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations. Stakeholder Collaboration: Work closely with: Customers: to gain their acceptance in your capability Bid teams: to build trust in your experience to develop compelling service solutions Engineering: to ensure supportability and operational readiness of developed solutions. Solution Architects & Security: to influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. What does Leidos need from me? You will have experience in designing full end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. Creating compelling text for PQQ and bid activity. Development of cost models for new business. Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels. Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning. Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: ITIL 4 Managing Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. TPBN1_UKTJ

An opportunity has arisen for an IT Service Manager to join our busy Technology team who support around 300 employees, 200 Associate Lecturers, and 4,000 students. This is an exciting opportunity for someone looking to make a real difference, as you will be integral in improving the digital experien

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing

Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager.

Delivery Analyst / Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crys

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Service Delivery Manager - Oracle Cloud. Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform.

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. Senior Delivery Manager - Government Digital Servic

In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, an

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites. This role involves overseeing processes such as referrals and medical reports, while ensuring quality and efficiency. The position offers a salary ranging

This position includes benefits such as private medical cover, paid holidays, and a competitive salary. A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background

Working with a leading IT Consultancy who are on the search for a Agile Delivery Manager. This role is part of a broader digital transformation team dedicated to fostering user-centred design, critical thinking, and innovative digital service creation. Join our Agile Delivery, Scrum, and Coaching ca

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

A leading IT Reseller in the UK is seeking a proactive Service Delivery Manager to oversee IT services for enterprise clients. Candidates should have prior experience in service delivery within the IT sector and possess ITIL v4 certification. This position offers a hybrid working model with competit

A leading IT consulting firm in the UK is seeking a Service Transition Project Manager. The position is part-time and offers a range of benefits including life insurance, gym discounts, and competitive compensation. This role requires managing cybersecurity and IT projects while balancing technical

You'll work in a flexible environment with opportunities for innovative solutions while directly engaging with stakeholders. A leading technology firm seeks a Contract Services Manager in the UK. This position demands strong communication skills, IT contract management experience, and a background i

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Ensure consistent, high-quality delivery across PMO a

A leading IT service provider based in the UK is seeking a Service Delivery Manager to oversee and enhance the delivery of Managed Services. This position offers a hybrid working environment, with options to work from the City office or the Head Office in Croydon, providing an exciting opportunity f

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. The position offers a competitive salary, car allowance, and various employee benefits including private medical insurance and flexible working arrangemen

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery. This role offers co

The position offers a competitive salary, hybrid work model, and comprehensive benefits including a health cash plan and family-friendly policies. This role involves leading contractor relationships, resolving disputes, and ensuring service quality. The ideal candidate will have a RICS or CIOB accre

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We strive to provide equal opportunities in al

A global technology provider in the UK seeks a Senior IT Project Manager to lead and deliver a portfolio of business and technology projects. Join us to grow your career in a dynamic and exciting environment focused on impactful technology solutions.

A leading technology solutions provider in Greater London is seeking a Service Delivery Manager to oversee the entire service delivery process for clients. Your responsibilities will include managing customer relationships, driving service excellence, and ensuring compliance with contractual obligat

Ensure seamless delivery of services to clients. Monitor progress and track KPIs. Making sure that services are being seamlessly delivered to the clients of an organization.

Supportive, ambitious team with autonomy and growth opportunities. Ensuring delivery aligns with client contracts, licensing, and capability boundaries. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. A solid understanding of ITIL (ideally Foundation Level V4), or a willingness to gain certification—with the ability to apply

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

Minimum 5 years in project management, service delivery, or IT operations with focus on Cloud and Identity services. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our loc

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. As a

A leading global insurance provider in Greater London is seeking an experienced Service Management professional to oversee IT service delivery. The candidate will be responsible for ensuring service performance meets established levels, managing escalations, and driving service improvements. The ide

We are seeking a strategic and experienced ServiceNow IT Service Management Manager to lead the vision, strategy, and roadmap for our ServiceNow ITSM modules. This role is critical in ensuring that our ServiceNow platform effectively supports and enhances our IT service delivery processes, aligns wi

A global technology firm is seeking an experienced IT Service Engineering leader to define the vision and roadmap for their IT function. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. The ideal candidate will have a Bachelor's or M