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Junior compliance jobs in United Kingdom

  • JKS Restaurants
    Sous Chef - New Opening - Thai Cuisine
    Sous Chef - New Opening - Thai Cuisine
    14 hours ago
    £45000 yearly
    Full-time
    London

    JKS Restaurants and Plaza Khao Gaeng are seeking a Sous Chef to help lead the kitchen operations in a brand new opening in central London. The successful candidate will be have previous relevant experience and passion for Asian cuisine. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. Plaza Khao Gaeng Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng is a Southern Thai restaurant, a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: • Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant;, • Strong awareness of trends and seasonality of produce;, • A highly creative approach to your work with excellent attention to detail;, • Proven ability to manage, train and motivate a Kitchen brigade;, • Experience scheduling and reviewing staff rotas;, • A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans. Benefits Dining & Hospitality • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral, • Additional holiday for every year with us (rising to 30 days)

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  • BUILDREX LTD
    Finance Manager
    Finance Manager
    4 days ago
    £44000–£45000 yearly
    Full-time
    London

    Key Responsibilities: • Manage and oversee daily financial operations, including accounts payable, accounts receivable, payroll, and bank reconciliations., • Prepare monthly, quarterly, and annual financial statements and management accounts., • Develop and monitor project budgets, forecasts, and cash flow reports., • Analyse costs and revenues for construction projects to identify profitability trends., • Oversee financial reporting and ensure compliance with HMRC, VAT, CIS (Construction Industry Scheme), and company tax regulations., • Manage relationships with external accountants, auditors, and banking institutions., • Ensure accurate recording and allocation of materials, subcontractor costs, and labour expenses., • Implement and monitor internal financial controls and procedures., • Provide financial analysis and advice to support business planning and project management decisions., • Supervise and mentor junior accounting and administrative staff.

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  • MEAA
    Sous Chef
    Sous Chef
    5 days ago
    £14–£16 hourly
    Full-time
    London

    Sous Chef – Dinner hours 16:00-23:00 Full-time position: 5–6 days per week, weekend work required. We’re looking for a talented and motivated Sous Chef to join our team in a vibrant, high-energy restaurant known for its exceptional brunch offerings. This is a fantastic opportunity for a passionate chef who thrives in a fast-paced environment and is ready to take the next step in their culinary career. Key Responsibilities • Support the Head Chef in all aspects of kitchen management and food preparation., • Lead the kitchen team during service, ensuring consistent quality, presentation, and timing of all dishes., • Assist in developing and refining seasonal brunch menus with creativity and attention to detail., • Oversee stock control, ordering, and inventory management to maintain efficiency and minimise waste., • Ensure full compliance with food safety, hygiene, and health regulations., • Help train, motivate, and mentor junior kitchen staff to maintain a positive and productive team environment., • Step in for the Head Chef when required, maintaining smooth kitchen operations. Requirements • Proven experience as a Sous Chef, • Strong culinary skills with a solid understanding of modern brunch dishes and techniques., • Excellent leadership and communication abilities with a hands-on approach., • Strong organisational and time-management skills, with the ability to multitask under pressure., • Thorough understanding of food safety standards and best kitchen practices., • A creative mindset and genuine passion for delivering high-quality food and memorable dining experiences. Experience (Required) • Culinary: 2 years, • Cooking: 2 years, • Food safety: 2 years, • Food preparation: 2 years, • Organisational skills: 2 years

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  • Chuku's
    Sous Chef
    Sous Chef
    6 days ago
    £33000–£36000 yearly
    Full-time
    London

    🍽️ Sous Chef 📍 Location: Seven Sisters, N15 💷 £33,000 – £36,000 per annum 📆 Full-time | 45 hours per week 🌟 BENEFITS FOR YOU • 24/7 online private GP support — your wellbeing matters, • Free meals & soft drinks on every shift — because food is love, • Birthday gift vouchers, • Staff discounts when dining with friends & family (up to 3 guests), • Fun, inclusive team socials — karaoke, bowling, roller disco, and more, • A collaborative, values-driven culture where you can be yourself, • A rare chance to help shape an award-winning, fast-growing restaurant brand 🧑🏽‍🍳 YOUR ROLE As Sous Chef, you’ll play a vital role in supporting our Head Chef and leading the kitchen team day-to-day. You’ll set high standards, keep the kitchen running smoothly, and help create a positive, growth-focused culture. Your responsibilities will include: • Running service and leading the pass when required, • Supporting the Head Chef with kitchen compliance and stock management, • Training, motivating, and supporting junior team members, • Maintaining Food Safety & Health & Safety standards, • Managing wastage and contributing to COGS control, • Acting as a Chuku’s ambassador — bringing energy, passion, and culture into the kitchen 🧠 WHAT YOU'LL BRING • 3+ years’ chef experience, with at least 1 year in a supervisory role, • Confidence in running a section and stepping up to lead when needed, • Experience with supplier management and stock control (or willingness to learn), • Strong organisational skills and calm communication under pressure, • A team-player mindset — lifting up those around you, • A genuine love of food and people No need to know Nigerian or West African cuisine — just come hungry to learn. We’ll teach you the flavours; you bring the passion. 🎉 WHO WE ARE Chuku’s is about culture, community, and cuisine. What started 10 years ago as a brother-and-sister pop-up with a dream to share the spirit of Lagos in London has grown into a flagship restaurant in Tottenham — full of colour, energy, and afrobeats, serving vibrant Nigerian dishes made for sharing. With big ambitions and a second site on the horizon, now’s the perfect time to join a team that believes in new possibilities — building something bold, joyful, and lasting. Every dish is a conversation. Every guest is family. Every team member matters. We support each other, value everyone, and make real connections — through our food, with each other, and the world around us.

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  • Apex UK Consulting
    Business Development Executive
    Business Development Executive
    6 days ago
    £50000 yearly
    Full-time
    London

    Company Overview: Apex UK Consulting is a London-based corporate service provider offering a comprehensive range of business solutions, including branding, marketing, customer support, and new business development services. The firm works closely with clients across various industries, including financial services, to help them expand their business presence and market reach. Role Overview: Apex UK Consulting provides business development services for selected clients in the payment and fintech sectors. This position will be employed by Apex UK Consulting but will be dedicated to supporting one of its key clients — a regulated Electronic Money Institution (EMI) offering corporate payment accounts, international transfers, and currency exchange services. Apex UK Consulting is seeking an experienced Senior business development with a strong background in the payment industry, including business accounts, remittance, and international transfers. The successful candidate will leverage existing networks and industry expertise to generate new business opportunities, identify potential corporate clients to open payment accounts, and expand the EMI client’s market reach across key sectors such as E-commerce, investment, education, property, and payment service providers. Key Responsibilities: -⁠ ⁠Lead business development initiatives for the EMI client focused on corporate payment accounts and FX services with a support of junior analyst. -⁠ ⁠Identify and onboard new corporate clients requiring international transfers, multi-currency accounts, or cross-border payment solutions. -⁠ ⁠Utilise existing relationships and networks within the payment, E-commerce, and financial services industries to drive client acquisition. -⁠ ⁠Develop and execute strategies to attract and retain clients from payment service providers, ensuring compliance with regulatory standards. -⁠ ⁠Collaborate with the client’s compliance, product, and marketing teams to ensure smooth onboarding and effective delivery of services. -⁠ ⁠Provide market insights, competitor analysis, and client feedback to support continuous product improvement. Requirements: -⁠ ⁠Minimum 5 years’ experience in business development within the payment, fintech, or banking industry. -⁠ ⁠Proven track record in acquiring clients for corporate payment accounts, international transfers, or remittance services. -⁠ ⁠Established network and client relationships within relevant sectors, particularly E-commerce, and financial services. -⁠ ⁠Familiarity with cross-border payments, FX, and KYC/AML compliance processes. -⁠ ⁠Excellent interpersonal, negotiation, and relationship management skills. -⁠ ⁠Self-motivated, results-driven, and capable of working independently. -⁠ ⁠Relevant industry experience and networks. What’s Offered: -⁠ ⁠Competitive salary with performance-based incentives. -⁠ ⁠Hybrid working model. -⁠ ⁠Opportunity to play a key role in growing a regulated fintech business. -⁠ ⁠Collaborative, innovative, and entrepreneurial working environment.

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  • Ember
    Chef de Partie
    Chef de Partie
    7 days ago
    £30000–£33000 yearly
    Full-time
    London

    We are seeking a dedicated and skilled Chef de Partie to join our culinary team. If you have a passion for food and are committed to delivering exceptional dining experiences, this could be the perfect role for you. As a Chef de Partie, you will: • Assist the Sous Chef and Head Chef with daily kitchen operations., • Ensure all food production meets high-quality standards and adheres to food safety regulations., • Participate in menu planning and development, contributing creative ideas for dishes., • Maintain cleanliness and organization of the kitchen, ensuring compliance with health and safety standards., • Collaborate with team members to ensure efficient service during busy periods., • Monitor inventory levels and assist with ordering supplies as needed., • Handle any customer inquiries or complaints related to food service. Skills and Experience Required: • Proven supervising experience within a kitchen environment., • Strong background in food production and preparation techniques., • Proficient cooking skills with a solid understanding of various cuisines., • Extensive kitchen experience, preferably in a fast-paced restaurant setting., • Culinary experience with a focus on creativity and presentation., • Knowledge of hospitality principles and customer service excellence., • Familiarity with food safety regulations and best practices in hygiene., • Previous restaurant experience is highly desirable, particularly in high-volume establishments., • Ability to serve as a role model for junior staff, fostering a positive work environment. Join us as we strive to create memorable dining experiences through exceptional culinary offerings! This is a full-time position, but part-time opportunities are also available. Enjoy the benefit of employee discounts while working in-person at our exciting new location.

    Immediate start!
    No experience
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  • The Ivy Tower Bridge
    Sous Chef
    Sous Chef
    14 days ago
    £40000–£42000 yearly
    Full-time
    London

    The Sous Chef will work alongside the line chefs to ensure every dish is prepared to our high standards. The role is a leadership role but still requires you to be hands-on – perfect for someone who still loves cooking but wants to perfect their leadership skills. With such a large kitchen team, you are able to focus on each aspect of the role, so that when you are on section with the team you are focused on food quality and training and when you are on Pass you are fully focused on leading the team through a great service. Responsibilities: Ensuring correct prep levels by our dedicated prep team. Ensuring deliveries and stock are put away correctly by the Goods Receiver. Daily due diligence. Junior staff wellbeing. Checking cleaning rotas are completed Ensure compliance with health and safety regulations hygiene standards. Train and mentor kitchen staff to maintain consistency and excellence in execution. Assist with performance management of kitchen personnel. Support the Head Chef and Senior Sous Chef in maintaining a positive work environment. Requirements: Previous experience as a Sous Chef in a busy kitchen environment. Strong culinary skills and a passion for quality and creativity. Leadership abilities with excellent communication and interpersonal skills. Ability to thrive in a fast-paced, high-pressure environment. Experience in working with a large kitchen team. Knowledge of kitchen equipment, food safety practices, and culinary techniques. A knowledge of GP and stock control. Ability to organise and direct many checks at once. Benefits & rewards: Competitive Industry pay (based on salary & Tronc). Additionally, all managers receive an element of variable tronc. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. You can take your Birthday as a day off - Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Join our kitchen team as Sous Chef and be a part of delivering exceptional dining experiences!

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  • PTP Recruitment
    Senior bookkeeper/ junior accountant
    Senior bookkeeper/ junior accountant
    15 days ago
    £23000–£28000 yearly
    Part-time
    London

    As a Senior Bookkeeper/Junior Accountant, you will play a crucial role in managing and maintaining accurate financial records. Your responsibilities will include: • Overseeing accounts payable and receivable., • Preparing financial statements and reports., • Conducting reconciliations of bank statements., • Assisting with budget preparations and financial planning., • Ensuring compliance with relevant accounting regulations and standards. To succeed in this role, you should have a strong attention to detail, excellent analytical skills, and a solid understanding of accounting principles. Prior experience in bookkeeping or accounting is essential, along with proficiency in accounting software. Strong communication skills and the ability to work independently are also important.

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  • popina trade ltd
    Commis Chef
    Commis Chef
    18 days ago
    £13.5–£15 hourly
    Full-time
    London

    Overview We are seeking a talented and passionate Commie Chef to join our dynamic kitchen team. The ideal candidate will play a crucial role in managing kitchen operations, ensuring the highest standards of food quality and safety. This position is perfect for an individual who thrives in a fast-paced environment and is eager to contribute to a collaborative culinary team. Duties Ensure compliance with food safety regulations and maintain high standards of hygiene. Oversee food production processes, ensuring consistency and quality in every dish. Collaborate with team members to create innovative dishes that delight our guests. Experience Proven experience as a commie chef within a restaurant /cafe environment is essential. In-depth knowledge of food safety practices and regulations. Experience in food preparation techniques and kitchen operation. Excellent communication skills, both verbal and written, to liaise effectively with team members. A passion for culinary arts and a desire to help create memorable dining experiences. If you are ready to take your culinary career to the next level as a Sous Chef, we would love to hear from you! Job Types: Full-time, Permanent Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Sunday Overtime Weekend availability Work Location: In person Reference ID: punctual & reliable , attention to detail, presentable, ability to multitask and perform well under pressure, able to adapt quickly, honest and hardworking

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  • Tosi Gorgonzola Bar
    Commis Chef
    Commis Chef
    18 days ago
    Full-time
    London

    Purpose of role To be in charge of the day-to-day kitchen operation of the gorgonzola bar. The role reports to the Restaurant Manager and General Manager Nature of role This role requires a great attitude in working behind a counter in front of the guest Able to showcase the greatness of prime products to the guests Capable of working solo, managing the small preparation and the service, for a 15 seats cheese and wine bar It is currently Monday to Friday role, dinner only, around 45 h (subject to change at GM discretion) Duties & responsibilities Deliver consistently high-quality food, presented to a high standard, that expresses the values of Tosi Ensure consistency in portion size, taste, and presentation every time. Manage portion control and wastage to achieve margin targets as set by management. Be able to work in a small space, in front of the guests. Be able to work clean and tidy, to make sure that you minimize the hassle of small spaces. Manage kitchen processes so that food is delivered to the table in a timely manner as required by the front of house. Work closely with Managers to ensure smooth cooperation between the departments. Maintain high standards of cleanliness and food standards in the kitchen in order to achieve 5/5 food standards ratings. Ensure all required compliance forms are filled out correctly and in a timely manner. Manage kitchen processes to minimise wastage Complete stocktakes as required. Manage stock levels to avoid over-ordering. Maintain kitchen equipment to a high standard, carrying out regular cleaning as required. PERSON SPECIFICATION Experience Minimum one year of experience in charge of a section Minimum one year with an open kitchen and be able to have direct contact with guests – useful but not essential Skills & interests Proven skills in food presentation and flavor pairings Fluent in English; spoken Italian is useful but not essential. Proven abilities in the areas set out in the job description. Wine knowledge is useful but not essential. Character An easy-going personality that fits with our relaxed and informal management style.

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  • Borscht N Tears
    Sous Chef
    Sous Chef
    1 month ago
    £30500–£45000 yearly
    Full-time
    London

    To assist Head Chef in our busy East European restaurant. Key Responsibilities: • Creative input for new dishes, specials & menu creation using local, seasonal, fresh ingredients, • Be well presented with excellent time keeping. Be capable of prepping & running a busy service., • Technical skill in grill & pastry, • Hands on involvement in preparation, cooking & presentation of all food items, • Motivate junior staff to produce food to specification & to up-sell, • Assist Head Chef in ensuring effective staffing levels & in supervising & training junior kitchen staff, • Ensure kitchen cleanliness, food safety, & compliance with health & safety regulations, • Purchase items from suppliers as instructed by Head Chef, • Ensure all equipment is properly maintained & stored, with breakages properly reported, • Keep stock & minimize food wastage, • Assist with duties assigned by Head Chef & to follow instructions Qualifications & skills: • Minimum 3 years’ experience working in busy environment as Sous Chef, • Culinary degree preferred. Other appropriate vocational qualifications considered, • Technical skill: Grill & Pastry, • Knowledge of East European, Georgian & Central Asian helpful

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  • The Black Kitchen
    Head Chef
    Head Chef
    1 month ago
    £16–£17.5 hourly
    Part-time
    London

    Chef We are looking for a skilled and passionate Chef to join our dynamic team at The Black Kitchen on a part-timebasis in London. The ideal candidate will have a flair for creating delicious dishes, ensuring high-quality standards, and working efficiently in a fast-paced kitchen environment. This position is perfect for someone who is creative, detail-oriented, and committed to delivering an exceptional dining experience. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities 1. Food Preparation and Cooking - Prepare and cook a variety of dishes to the highest standards, following recipes and presentation guidelines., 2. Menu Development - Collaborate with the team to develop exciting new dishes and seasonal menus that align with the restaurant’s concept., 3. Quality Control - Ensure that all dishes are prepared to the correct specifications and meet the company’s quality standards., 4. Kitchen Organisation - Maintain a clean, organised, and efficient kitchen workspace, ensuring all tools and ingredients are ready for use., 5. Health and Safety Compliance - Adhere to all food safety and hygiene regulations, maintaining a safe working environment., 6. Stock Management - Monitor inventory levels, assist in ordering supplies, and minimise waste by implementing efficient storage practices. • Proven experience as a chef or in a similar role within a professional kitchen (2 years minimum), • Strong knowledge of cooking techniques, food preparation, and kitchen safety practices., • Creativity and a passion for developing innovative dishes., • Excellent organisational and time-management skills., • Ability to work under pressure in a fast-paced environment., • Strong communication and leadership abilities., • Physical stamina to handle the demands of the job, including standing for long periods and handling hot or heavy items. Qualifications • Level 2 Food Hygiene Certificate is required; additional culinary qualifications are highly desirable. What We Offer • Competitive wage, • Half-paid day off on your birthday!, • Opportunities for growth within the company, • A supportive and friendly team environment, • Employee meals and discounts (20%) Other • Flexibility to work evenings, weekends, and holidays as needed If you have a love for the culinary world and are ready to step into a leadership role in a lively, customer-focused environment, we would love to hear from you!

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  • NASIR IFTEKHAR & CO
    Accountant
    Accountant
    1 month ago
    £33000–£35000 yearly
    Full-time
    London

    Job Title: Experienced Accountant Job Summary: We're seeking a highly skilled and experienced accountant to join our team. As an experienced accountant, you'll play a key role in providing high-quality accounting services to our clients. You'll work closely with our team to deliver exceptional client service, ensuring accuracy, efficiency, and compliance with regulatory requirements. Key Responsibilities: 1. Client Service: Provide technical accounting support to clients, including financial statement preparation,and tax services., 2. Financial Statement Preparation: Prepare accurate and timely financial statements, including balance sheets, profit and loss accounts, and other financial reports., 3. Tax Services: Provide tax advice and services to clients, including tax planning, compliance, and VAT services., 4. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions., 5. Technical Accounting: Stay up-to-date with changes in accounting standards, regulatory requirements, and industry developments., 6. Team Collaboration: Work closely with colleagues to deliver high-quality client service, share knowledge, and support team objectives., 7. Quality Control: Ensure that all work meets the firm's quality standards, and participate in quality control reviews., 8. Requirements:, 9. Experience: At least 3 years of experience working in an accounting firm, with a strong track record of delivering high-quality client service., 10. Education: A UK degree in accounting or a related field, with a sound understanding of finance and accounting fundamentals., 11. Technical Knowledge: Strong understanding of accounting standards, regulatory requirements, and industry developments., 12. Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues., 13. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret financial data and provide insightful advice., 14. Desirable Skills:, 15. Industry Specialization: Experience working in a specific industry, such as construction, healthcare, or financial services., 16. Software Skills: Proficiency in accounting software, such as Xero, QuickBooks, Sage, moneysoft and VT Transactions, 17. Leadership Skills: Experience in leading teams or mentoring junior staff members., 18. If you're a motivated and experienced accountant looking for a new challenge, we'd love to hear from you!

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  • Clove Mart Global Ltd
    Business Development Manager
    Business Development Manager
    1 month ago
    £55200 yearly
    Full-time
    Ilford

    The appointment of a Business Development Manager is central to Clove Mart Global Ltd’s strategy to consolidate its current retail success and expand into wholesale and online markets. Operating from Ilford Lane, one of East London’s busiest commercial corridors, the company handles a diverse product range including household consumables, storage solutions, electronic accessories, and lifestyle products. With consistent trading activity confirmed by our bank records and ledgers, the business requires a dedicated professional to manage sales strategies, drive customer acquisition, oversee marketing campaigns, and ensure compliance with trading standards. The Business Development Manager will enable the company to respond to increasing consumer demand, improve customer engagement, and optimise both retail and wholesale operations. This role is therefore integral to sustaining growth, maintaining competitiveness in a fast-paced retail environment, and ensuring the long-term stability and profitability of the business. 3) Duties and responsibilities: The Business Development Manager will play a pivotal role in shaping and implementing the company’s growth strategy. Working closely with senior management, the post-holder will: 4. Skills, Experience, and Qualifications Required 1. Minimum Graduate level education or equivalent (RQF Level 6)., 2. Good command of spoken and written English., 3. At least 2 years of experience in a similar role., 4. Strong attention to detail and commitment to quality.

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  • Robert Walters Recruitment Agency London
    Senior Customer Service Advisor
    Senior Customer Service Advisor
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • Alan Jacob Estates
    Lettings Negotiator
    Lettings Negotiator
    2 months ago
    £1700–£2200 monthly
    Full-time
    Hornchurch

    We are a dynamic and growing lettings agency based in Hornchurch, dedicated to providing exceptional service to our landlords and tenants. We pride ourselves on our professionalism, expertise, and commitment to helping our clients achieve their property goals and meeting their needs. Key Responsibilities: Lettings Experience ( 2 years + ) Property Acquisition: Proactively source and secure new rental properties to expand our portfolio. Build and maintain strong relationships with landlords to persuade them to choose our agency for their lettings needs. Client Engagement: Meet with potential landlords to discuss their property requirements and showcase our services. Utilize persuasive communication skills to win business and establish long-term partnerships. Market Knowledge: Stay up-to-date with local rental market trends, property values, and competitor activities to effectively position our agency and advise clients. Team Leadership: Mentor and support junior team members, fostering a collaborative environment to achieve overall team targets. Property Management: Assist in managing rental properties, ensuring compliance with regulations, and providing excellent customer service to landlords and tenants alike. Sales Strategy: Develop and implement strategies to enhance property listings and maximize exposure across various platforms. Qualifications: Proven experience in lettings or property management, with a strong track record of acquiring properties. Exceptional communication and negotiation skills, with the ability to build rapport with landlords and clients. Highly motivated and results-driven, with a strong work ethic and willingness to go the extra mile. Knowledge of the local property market and relevant legislation. Full UK driving license and access to a vehicle for client visits. What We Offer: Commission Payable on per deal or new business gained. Competitive salary and commission structure with a base . Opportunities for professional development and career advancement. Supportive and dynamic work environment. Flexibility and the chance to make a real impact in a growing agency. How to Apply: If you are a confident, driven individual ready to take on a challenging and rewarding role in the lettings industry, we want to hear from you! Please send your CV detailing your experience and why you would be a great fit for our team.

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