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Welcome to FCMS! Post: Homeless Hospital Discharge Link Worker Pay: £13.82 per hour Hours: 15 hours over 2 days a week (likely Tuesday and Thursday) 08.00 16.00 with a 30-minute unpaid lunch break Accountable to: Head of Inclusion Health Base: Blackpool Victoria Hospital main base There will be some co-location work to support this role linking with housing teams across Blackpool, Fylde & Wyre Closing Date: 14th June 2026 Overview of Role: This role will enhance and support the hospital discharge process for people who are homeless and are admitted to Blackpool Victoria Hospital. The successful post holder will also support patients who attend the Emergency Department and the co-located Urgent Treatment Centre. This is an integrated care role, working across local health and housing teams and the wider multiple disadvantage partnership. This provision is delivered collaboratively with the Hospital Discharge Team/nominated Discharge Facilitator, Housing Teams (Blackpool, Fylde, Wyre) and wider partners who provide care via the community system delivery model for complex and multiple disadvantaged patients. Main duties of the job The purpose of the role is to provide timely and expert advice, assessment and support to patients on all pathways and to ensure that housing needs are identified, and appropriate support and referrals actioned, especially when there are health concerns or when the person is at risk of rough sleeping and / or known to be vulnerable. The Integrated Discharge Service is a multi-agency single point of access that supports the Acute Trust in transitioning patients from hospital to their next care setting, whether that be home or to another facility. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Job description Job responsibilities Day to Day Duties to include, but not exhausted : Identification of inpatients who are homeless. This will include people with no fixed abode, people who are at risk of homelessness, and/or people who cannot safely return to their home. Supporting people who are homeless, or at risk of homelessness, to have a safe, planned discharge from hospital following an inpatient admission. Liaison between Fylde Coast Housing Teams and the Blackpool Teaching Hospitals Bed Flow Team and Emergency Department. Reducing inappropriate and preventable A&E attendances at Blackpool Victoria Hospital and supporting the patient to access the services they need. Taking referrals from Northwest Ambulance Service, NWAS, for people and who are identified with housing as a contributory factor to their health and social care needs. Ensuring the delivery and raising the awareness of the discharge pathway for people who are homeless and ensuring the hospital Duty to Refer team, refer people who are homeless/threatened with homelessness into a Local Authority - completing these referrals when needed. Supporting onward referrals and follow-up care including Transfer of Care and raising any safeguarding concerns Working across the Blackpool Multiple Disadvantage partnership to enable people to achieve a safe discharge from hospital and to access support from the right person to meet the patients needs. Attending the weekly Multiple Disadvantage Partnership meeting and contributing to this from a homeless link worker position. Working closely with the Care Navigators based in the homeless nursing team. Ensure compliance to internal, local and national safeguarding procedures and advocate for patients who meet the criteria for assessment under the Care Act 2014. Patient Identification Use hospital systems and liaise with ward staff, discharge teams, and FCMS manager and frontline staff to identify homeless patients. Attend wards and multidisciplinary team meetings to identify patients. Work with Trust colleagues to support frequent A&E attenders and address underlying needs. Help prevent unsafe or early discharges by coordinating with the hospital and community teams. Discharge Planning & Housing Support Complete initial needs assessments and share with local housing teams. Notify housing teams and out-of-hours services of potential discharges. Ensure compliance with housing legislation (Housing Act 2004, Homeless Reduction Act 2019, etc.). Maintain discharge protocols and follow up post-discharge to confirm support is in place. Provide patients with alternative healthcare options and refer frequent callers to appropriate services. Maintain a Housing Options resource pack for staff and deliver training as needed. Provide patients with details of support services available prior to discharge and undertake any relevant referrals e.g. to substance use providers. Collaboration & Communication Work closely with BTHFT Safeguarding adults team for all service users of the Trust. Build strong links with inpatients, ward staff, housing teams, GP practices, Primary Care Networks and partners supporting people experiencing multiple disadvantage. Refer patients to housing providers for accommodation and make social care referrals when needed. Work with homeless health team and substance misuse providers to support patients at risk of self-discharge when it is believed unsafe to leave the hospital. Attend Risk Management and Multi-Agency Oversight Group meetings. Ensure whenever possible that no patient is discharged to the street. Service Development Contribute to service improvement and protocol development. Work within organisational policies and your own competence, seeking advice when needed. Undertake training and awareness sessions to support role delivery. Activity Monitoring and Reporting Complete patient contact notes in the relevant hospital system and the Homeless Health Community Instance of EMIS to provide transparency and to aid in collating reporting data. Complete the KPI data for to include: o Patient demographic data o Patient locality o No of people who are homeless or at risk of homeless and have received supported with a safe discharge. o Accommodation status o How patients are identified o Frequent attenders o Number of onward referrals and who the patient has been referred to. o No Duty to Reside data. o Discharge outcomes including patient destination. o Quarterly Case Study Accurately record advice and outcomes of assessment, care planning and interventions having due regard to legal aspects, confidentiality, and managerial information requirements Provide an update report highlighting successes and challenges, for discussion at the Joint Governance meeting between FCMS (NW) Ltd and Blackpool Victoria Hospital and housing providers. Contribute to / completea Homeless Checklist including Duty to Refer as per the Emergency Department pathway, checklist and toolkit PowerPoint Presentation (england.nhs.uk) Working Relationships The main people that the postholder will be expected to communicate with will be: Patients, their carers and relatives BTHFT Safeguarding Adults team (including ISVA & IDVA practitioners) Hospital bed flow and discharge team Local authority housing teams in Blackpool, Fylde and Wyre Councils Ward-based teams Hospital emergency department Disabled Facilities Services Health and Social Care services. Wider multiple disadvantage support services Our key expectations are: Self-awareness Living authentically. Adaptability- Being ready to adjust depending on the situation. Openness What you see is what you get. Positivity with a real sense of being able to strive for the impossible Generosity of spirit- Everyday should be an opportunity to act with kindness. Ability to have fun Taking the role seriously, whilst being yourself Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next. Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA: Fun: People rarely succeed unless they are having fun. Happiness is healthy! Awesome: We arent here to be average, were here to be awesome! Humble: Were here to make a difference to the lives of others, NOT to see how important we can become Brave: We challenge the norm. We have the courage to get the difficult jobs done Oompf: We have natural oompf! Its infectious! Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check. The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Person Specification Experience Essential Proven experience working with vulnerable groups, including homeless individuals. Firsthand experience delivering frontline services. Excellent communication and partnership-building skills. Ability to manage complex cases and coordinate across multiple agencies. Strong problem-solving and decision-making skills. Proficient in IT systems and comfortable using multiple platforms. Ability to work independently and collaboratively within multi-agency teams. Skilled in engaging with a diverse range of clients. Experience working in a multi-disciplinary environment. Ability to work under pressure and meet deadlines. Effective caseload management and prioritization skills. Competence in conducting assessment interviews. Identifying safeguarding concerns and reporting these appropriately. Desirable Good understanding of housing legislation and hospital discharge planning. Previous experience in health or social care environments. Knowledge of substance misuse and mental health issues. Familiarity with hospital systems and discharge protocols. Direct experience supporting individuals with alcohol, drug, or mental health challenges. Lived Experience relevant to the community we serve. Qualifications Essential Literacy skills Desirable A good standard of education GCSE English / Maths or equivalent Motivational Interviewing Up to date mandatory training e.g. Safeguarding. Health & Social Care NVQ 3 or equivalent CIH Level 3 Certificate in Providing Homeless Services or equivalent. IT Qualification EDCL DANOS Trauma Informed knowledge and training Personal Qualities Essential Technical and Organisational Skills High level of IT ability (IT is integral to the role and will form part of the interview process). Excellent record-keeping and attention to detail. Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines. Ability to implement processes effectively to deliver all aspects of the role. Communication and Interpersonal Skills Excellent verbal and written communication skills, including active listening and adaptability to meet patient needs in stressful or complex situations. Effective negotiation and problem-solving skills, including the ability to present issues persuasively and resolve challenging situations. Ability to build and maintain positive relationships with colleagues and partner agencies, even where agendas differ. Personal Attributes and Professional Approach Non-judgemental attitude and ability to remain calm under pressure. Capacity to work independently and collaboratively within a multi-agency team, managing a personal caseload and exercising sound judgment to achieve the best possible outcomes, even when complete information is not available. Creative and lateral thinking to identify opportunities for improvement. Reliable, conscientious, and committed to maintaining confidentiality. Ability to navigate complex social issues, including working with people experiencing homelessness who face stigma, discrimination, and systemic exclusion. Frequent concentration is required during patient assessment, care provision, and meetings. Desirable Knowledge of Core20PLUS5, an improvement approach designed to reduce health inequalities at both national and system levels. Understanding of local homeless services. Working knowledge of relevant legislation. Working knowledge of the benefit system and how it relates to the client group. Understanding of local and national homeless strategies. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. TPBN1_UKTJ

Welcome to FCMS! Post: Clinical Pharmacist for Compass Medical Practice Pay: £24.45 - £27.98 depending on experience Hours: 8 hours/week can be worked over a period between Monday -Friday 08:00 18.30 Accountable to: Clinical Head of Primary and Community Care Reports to: Clinical Manager Inclusion Health Base: Newfield House, Vicarage Lane, Blackpool, FY4 4EW Closing Date: 28 June 2026 Overview of Role: As FCMS we provide several services across the Fylde Coast, Morecambe Bay, Rossendale, West Lancashire and Doncaster as well as diagnostic services across the country. These include GP Out of Hours services, Urgent Treatment Centres, and range of other Primary Care Services including Enhanced Access (Fylde Coast) and Special Allocation Services (Lancashire / Cumbria/Parts of Cheshire and Merseyside). For this role the Clinical Pharmacist would work within in our Special Allocation Service which is a GP practice for Difficult to doctor patients and those with complex needs. We are seeking a proactive and patient focused Clinical Pharmacist to join Compass Medical Practice as a valued member of our multidisciplinary clinical team. The post holder will play a key role in optimising medicine use, improving patient safety, and supporting high -quality prescribing across the practice.This includes undertaking structured medications reviews, supporting deprescribing, working closely with the prescription clerk and contributing to prescribing audits and quality improvement work. This is a remote practice However, face to face appointments are undertaken in the patients community at a clinical venue or in our mobile clinical unit with a Patient Liaison Officer Present based on a risk assessment of the patients needs.The Clinical Pharmacist would undertake telephone / video assessments for consultations when appropriate.Appointments are made according to clinical need via Patchs and documentation is via EMIS.We are a trauma informed service, and this ethos underpins our services. Day to Day Duties to include, but not exhausted : - Conduct structured medication reviews with a focus on patients with complex needs, polypharmacy, frailty and long-term conditions - Lead and support deprescribing where appropriate, in line with national and local guidance - Optimise medicines to improve patient outcome, safety and adherence - Provide clinical advice to GPS, ACPS, Nurses and other members of the Clinical Team regarding prescribing and medicines management - Respond to medicines related queries from patient and clinicians - Develop and encourage positive working relationships with local GP Practices, housing, social work, voluntary services, drug and alcohol, mental health, dental, secondary care and other appropriate services. - Keep contemporaneous, accurate and legible records of all patient contacts and contribute to electronic data recording and audit as directed by the service. Prescribing & Medicines Management - Work closely with the prescription clerk to ensure safe, accurate, and timely processing of prescriptions - Support repeat prescribing systems and processes - Identify and resolve prescribing issues, including high risk medications - Contribute to medicines reconciliation when required Audit, Quality & Governance - Undertake and contribute to prescribing audits and quality improvement projects - Support achievement of QoF and other contractual requirements related to medicines optimisation - Ensure prescribing aligns with local formularies, NICE guidance and best practice - The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. - Identify any potential safeguarding issues, make appropriate referrals and ensure the safeguarding champion for Inclusion Health is aware Professional - Ensure full accreditation and requirements of practice to include full registration with the General Pharmaceutical Council (GPhC) - Demonstrate a commitment to lifelong learning and audit to ensure evidence based best practice. Attend training, professional meetings and organised events. - Maintain high standards of cleanliness and hygiene at all times. Remain aware of and compliant with all Infection Prevention and Control guidelines. - Work within the boundaries of your relevant professional Code of Conduct. Teamworking & Service Development - Act as a valuable and collaborative member of the clinical team - Participate in multidisciplinary team (MDT) meetings where appropriate - Support education and training of staff in relation to medicines and prescribing - Contribute to the ongoing development of pharmacy services withing the practice Communication and working relationships - Communicates effectively with other team members. - Communicates effectively with patients and carers. - Communicates effectively with other healthcare professionals. - Take all appropriate steps to minimise conflict. Most challenging part of the role: - Ability to work under pressure in an ever changing, challenging specialist environment whilst maintaining excellent standards of patient care. - Dealing with difficult situations and people by demonstrating and exercising critical thinking skills when faced with incomplete or lack of information or complexity. - Manage patient and public expectations of the service within set national targets and time constraints. - Manage effective change and development within clinical areas, maintaining highly specialised knowledge and competences. Any other duties considered relevant to the post and commensurate with the post holders grade and as agreed by their line manager. The main duties and responsibilities above are not exhaustive and should merely be regarded as a guide. These are subject to periodic review and may be amended to meet the changing needs of the service. The job holder will be expected to participate in this process, and the company would aim to reach agreement to changes. Our key expectations are: Self-awareness Living authentically Adaptability- Being ready to adjust depending on the situation Openness What you see is what you get Positivity with a real sense of being able to strive for the impossible Generosity of spirit- Everyday should be an opportunity to act with kindness Ability to have fun Taking the role seriously, whilst being yourself Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next. Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA: Fun: People rarely succeed unless they are having fun. Happiness is healthy! Awesome: We aren't here to be average, were here to be awesome! Humble: Were here to make a difference to the lives of others, NOT to see how important we can become Brave: We challenge the norm. We have the courage to get the difficult jobs done Oompf: We have natural oompf! Its infectious! Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity Disability Confident Employer- As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy DBS -This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check. The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto sharethis commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. Person Specification Experience Essential Experience working in primary care, general practice Strong knowledge and understanding of medicine optimisation, polypharmacy and deprescribing Experience undertaking structured medication reviews Desirable Experience of prescribing audits and quality improvement work Qualifications Essential Registered Pharmacist with the General Pharmaceutical Council (GPhC) Relevant professional Qualification Experience of working independently as an unsupervised practitioner in the primary care Independent Prescriber Desirable Experience in Primary Care Experience working in Inclusion Health / Multiple disadvantage Personal Qualities Essential Demonstrate the ability to work in highly demanding environments Evidence of diplomacy and negotiation skills Able to demonstrate imaginative and effective use of resources Able to articulate personal development needs Implementation of audit/research recommendations Excellent communication and leadership skills Competent in use of IT packages such as Microsoft Word and PowerPoint Knowledge of current clinical and professional issues Desirable Experience of working with clinical IT systems including EMIS, Patchs, Docman, Ardens Willing to try new IT systems in the future for consultations Specific Job Requirements Essential Remaining calm under pressure Able to manage varying workloads High emotional intelligence Other Essential Self-motivated Authentic Professional Manner Trauma Informed Practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. TPBN1_UKTJ

Business Development Specialist| Fylde Coast | Permanent | Full-time | 37.5 hours per week | Competitive Salary and excellent benefits Spire Fylde Coast has a great opportunity for a Business Development Specialist Job Purpose The purpose of the Business Development Specialist will be to grow Primary Care referrals (patient numbers and revenue) by making Spire Healthcare the first choice for patient referrals from GPs, Allied Health professionals such as Physiotherapists and Osteopaths and to identify and maximise business development opportunities presented by commissioning groups. Key Accountabilities Plan and deliver a Primary Care engagement programme in consultation with the Hub Sales and Business Development Director to target an agreed mix of GP practices and other primary care professionals. Devise your own time, activity, and workload to ensure achievement of monthly targets within the primary care contact programme. Work in partnership with central teams to plan and execute email campaigns and events using agreed processes and systems. Education should include clinical workshops, surgery seminars and other education events for target GPs, CCG's and allied health professionals. Work with GP Vocational training programmes to provide education for trainee GP's. Provide education for Patient groups within the catchment area The post holder maybe asked to work alongside the Self-Pay Sales team to plan and deliver patient awareness events. Undertake lead generation, virtual and face-to-face meetings with Occupational Health Nurses/Manager/Managing Directors, Practice Managers, referring GPs, CCG's and allied health professionals in order to build strong working relationships; to promote the Hub's services, consultants, and standards; and to facilitate smooth administrative processes. Act as a point of contact and subject matter expert on Primary Care relations, liaising with hospital departments to fix communication or administrative problems that are hampering relationships with primary care referrers. This could include but is not limited to obstacles sending referrals by either traditional routes or Spire Connect Maintain a Primary Care contacts database and log all contacts, opportunities and six-monthly sales data on CRM. Use contact log to produce monthly sales activity report. Collate GP referral data quarterly - in order to measure outcome of own relationship activity and to identify new contact opportunities. Maintain a thorough working knowledge of the Hubs services and its consultants. Act as Spire Hospitals ambassador to the primary care community, displaying a professional, caring and friendly approach at all times, and Champion the needs and interests of primary care referrers within the sites Undertake training and development relevant to the post Maintain a flexible approach to support other business development activities as required Flexibility is expected so that the post holder is available to meet GPs and stakeholders at times that suit them and the role involves some evening and weekend working to support hub events. The role will involve daily travel within the hubs catchment area and occasional travel to Spire Healthcare head office in central London, and to other Spire Healthcare hospitals around the UK. Experience, Knowledge and Technical Ability Essential Face-to-face field sales experience within a corporate or healthcare environment · Evidence of results achieved through customer relationship management Excellent communication and presentation skills Desirable Face-to-face field sales experience within a corporate or healthcare environment · Evidence of results achieved through customer relationship management Excellent communication and presentation skills Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: • 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of £50 per month with our free onsite car parkOur Values We are extremely proud of our heritage in private healthcare and of our values as an organisation:, • Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together - Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.For us, it's more than just treating patients; it's about looking after people We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

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