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Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst will include: • Oversee call lines and online chat activity to ensure efficient handling throughout the day * Adjust staffing and agent codes in real time to maintain service levels and operational flow * Monitor and respond to the real-time inbox, ensuring timely action and communication * Create and maintain weekly schedules to ensure adequate coverage across all channels * Produce contact volume reports and analyse performance trends to support decision-making * Use data to identify patterns and recommend adjustments to improve efficiency and customer experience * Work closely with team leaders and operational managers to align resource planning with business needs * Maintain confidentiality and demonstrates integrity in all tasks Qualifications and skills required for the Workflow & Real-Time Analyst position: • You will thrive in a fast-paced, dynamic environment * Competent in taking ownership of own responsibilities * Ability to manage multiple priorities without compromising quality * Strong team player with excellent communication skills * Comfortable working with data to draw insights and support operational decisions * Skilled in using Excel to automate tasks, analyse data, and build reports * Experience with Calabrio is highly desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Workflow & Real-Time Analyst or require further information, please contact: Jacquie Linton (phone number removed) (url removed)

This is a strategic and hands on role, offering the freedom to shape and develop a high-performing legacy programme while delivering exceptional supporter care. As a Legacy Giving Manager you will:. Delivering and evolving a legacy giving strategy to grow future income.

We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands.This role is ideal for someone who is confident, self-motivated, enjoy

The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University. Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift,

Location: Contracted to our Peterborough office with the flexibility for hybrid workingSalary: £39,000 - £45,000 FTE depending on experienceFull time: 37.Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-l

Company:Intelligent Data & Tape Solutions Ltd ( IDATS ) specialise in the access and management of legacy data, particularly stored on tape and have created a portfolio of products and services that access, liberates, migrates and deletes data without using the original systems or infrastructure use

A leading charity organization in the UK seeks an Associate Head of Legacies and Fundraising Products to oversee strategies that grow legacy income and enhance fundraising products. Candidates should possess significant experience in legacy fundraising, proven product innovation success, and experti

Carry out Legacy Cost Reporting alongside Finance department tracking legacy spend and risk exposure to the business. Establishes cost database in relation to legacy works/packages (including materials, labour, plant, supplies, sub-contractors and preliminaries- Key rates). Attend Legacy project mee

A specialist run-off insurer in Greater London is seeking a professional for a broad reserving and capital role that includes leading reserving for diverse legacy portfolios and involvement in capital work.

We are recruiting for a proactive and driven Account Manager to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sale events for a large number of luxury retail brands.You will be responsible for overseeing the full organisation of our private sale

A leading tech consultancy in the United Kingdom is seeking a Java Developer to support and maintain legacy applications.

A prominent sports organization in Trafford is seeking a proactive Girls Cricket Project Officer to enhance girls' participation in cricket.This role involves delivering high-quality sessions in schools and communities, leading leadership programs, and supporting key events such as the Women's T20 W

A world-leading university in London is seeking an experienced Regular Giving and Legacy Giving Manager to lead a multi-channel fundraising programme aimed at increasing donor engagement.

Shape a legacy that connects you while you're here. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.

As the Legacy Partnerships Officer (North) you will represent Alzheimer's Society, raise our profile, and promote legacy giving to our Will writing partners and legal professionals to secure future income for the charity. Do you have experience exceeding targets and building relationships with a wid

Join a mission-driven team working to transform the legal landscape around death and legacy.

We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands.This role is ideal for someone who is confident, self-motivated, enjoy

We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We’re Octopus Legacy: one of the fastest growing t

This pivotal role involves leading and expanding individual giving and legacy programmes, while creating a culture of philanthropy across the region.

Your responsibilities include building scalable systems and modernizing legacy processes.

We’re Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK’s most exciting and best‑trusted group and we have a mission. Octopus Legacy is the place to plan for death and find support after loss. Shape a legacy that connects you while you’re here.

A historic community institution in the United Kingdom is seeking a proactive Head of Fundraising.This role offers the chance to lead the creation of a bold, sustainable fundraising strategy to support the Cathedral's centenary aspirations.The ideal candidate will have experience securing significan

Acting as an internal legacy champion, embedding legacy messaging across NSPCC activities. You’ll help manage strategic understanding of the Legacy and Fundraising Products direction for the organisation, championing and leading the way, you’ll liaise with internal and external partners, and ens

We are recruiting for an experienced Agent/Producer to join a creative agency, who have built a reputation for representing and championing exceptional creatives - from Photographers to Creative Directors.They agency work with a variety of clients, including luxury and high-street fashion, sports, e

Joining a thriving team, you’ll undertake a variety of work, including managing casework in accordance with the law, best practice, and BHF’s processes and procedures, collaborating with internal and external stakeholders, providing technical guidance to colleagues and potential legacy givers, a

A leading recruitment firm is seeking a Senior Legacy Development Officer based in London with flexibility for remote work.

A leading charity organization is seeking a Marketing Manager to expand their legacy and in-memory programmes, aiming to drive income growth for kidney disease research.

A leading dementia charity in the UK is seeking a Legacy Partnerships Officer to promote legacy giving and secure partnerships with Will writing partners and legal professionals.

A leading London university is looking for a Regular Giving and Legacy Giving Manager to oversee their fundraising strategy.

Experience dealing with existing complex legacy code bases – demonstrated ability to unpick existing code, work out what it does, and make changes or new implementations while retaining existing functionality.

Merrifield Consultants is delighted to partner with a brilliant social welfare charity, in the search for a Fundraising Manager (T&F, IG, Legacy). The Fundraising Manager will play a central role in driving the charity’s growth by increasing income across Trusts & Foundations, Individual Giving, a

A niche market leader in Greater London is urgently seeking an Application Support Analyst to resolve tickets related to legacy applications.

A luxury retail company in Central London is seeking a driven Account Manager to oversee private sales events.You will manage all aspects from planning to execution, ensuring successful revenue generation and high customer satisfaction.The ideal candidate has 3+ years in purchasing or merchandising,

A leading insurance organisation in Greater London is seeking a Senior Claims Adjuster with expertise in Legacy Claims and Reinsurance.

NET to lead the modernization of legacy applications to.

A leading charitable organization in the UK is looking for a Head of Individual Giving and Legacies.This role involves developing key income streams and leading impactful fundraising campaigns, especially during the organization's 50th anniversary.The ideal candidate should have strong leadership sk

Octopus Legacy is the place to plan for death and find support after loss. Shape a legacy that connects you while you’re here. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them.

The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step‑change in regular, mid‑value and legacy donations to the University. After an internal promotion, an exciting role has arisen with opportunities for the postholder to oversee an award‑winning acquisitio

The role involves leading reserving across a diverse legacy portfolio, capital work including Solvency II, and commercial tasks alongside claims and finance teams.

A fast-growing tech company in the United Kingdom is seeking an ambitious Executive Assistant to support the founder and ensure smooth operations.The ideal candidate has several years of experience in a PA or EA role, with strong organizational skills and the ability to handle multiple tasks.Respons

A leading charitable organization in Greater London is seeking a dedicated Legacy Manager to manage and optimize income from legacies. The role involves line-managing staff and collaborating with various stakeholders to enhance legacy giving. Candidates should have extensive experience in legacy man

A specialist run-off insurer is seeking a professional to lead and support reserving activities across a diverse portfolio.The role also involves capital work related to Solvency II and requires a strong background in general insurance reserving.Candidates should be nearly newly qualified or part-qu

Shape a legacy that connects you while you’re here. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer

We are looking for a legacy and in‑memory marketing manager to play a crucial part in expanding the legacy and in‑memory programme to amplify this significant area to drive income growth. You will have proven experience of managing acquisition and stewardship campaigns across a range of channels

The role involves working with legacy systems, integrating platforms, and being the primary contact for clients.

We’re Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK’s most exciting and best‑trusted group (you may have heard of some of our sister companies…) and we have a mission. Octopus Legacy is the place to plan for death and find support after loss. Shape

This pivotal role involves leading reserving across diverse legacy portfolios and engaging in capital work under Solvency II standards.

This position offers benefits like flexible work options and health insurance, contributing to a supportive work environment focused on planning for legacy and life events.