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HELLO, WE’RE TIPJAR TiPJAR exists to make appreciation fair, transparent, and direct and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. The Role This is a broad, hands-on operational role spanning customer onboarding, service delivery, customer support, internal support, systems and continuous improvement. You'll play a key role in helping new customers move successfully from signed contract through onboarding and into business-as-usual operations, working closely with Customer Success, Product and Technical teams to ensure implementations are well coordinated and operationally ready. You'll also support the day-to-day running and development of TiPJAR's Customer Support function, helping ensure customers and users receive consistently high-quality support and that the team has the knowledge, processes and tools they need to succeed. A key part of the role will be helping issues move effectively through the business: supporting Customer Success, Support and Operations with more complex questions, investigating operational or technical issues where required, and ensuring well-defined escalations reach Product and Engineering. You'll also support the weekly cycle of tip splits, improve documentation and self-service resources, analyse operational performance and identify ways to make our onboarding, support and operational services more scalable and efficient. We're looking for somebody who enjoys working with colleagues, solving problems, creating structure, understanding how things work and continuously improving them. What You’ll Be Doing Day to Day: Customer Onboarding & Implementation • Support the successful onboarding and implementation of new TiPJAR customers., • Coordinate onboarding activity across Customer Success, Operations, Product and Technical teams., • Translate customer requirements into clear configuration and implementation actions., • Support data collection, testing and validation., • Improve onboarding processes, documentation and tooling to make delivery faster and more scalable., • Ensure key onboarding knowledge is captured and handed over effectively. Customer Support & Service Delivery • Support the day-to-day operation and development of TiPJAR's Customer Support function., • Help ensure customer queries are handled accurately, efficiently and to a high standard., • Provide guidance, coaching and escalation support to the team., • Monitor support performance, workloads and service levels., • Identify recurring issues, training gaps and opportunities to improve the customer experience., • Reduce support demand through better processes, self-service and product improvements. Internal & Escalated Support • Act as an operational escalation point for Support, Customer Success and Operations., • Investigate complex customer, data, configuration and operational issues., • Help identify root cause and provide clear guidance back to internal teams., • Improve escalation processes, documentation and shared knowledge., • Build internal capability so more issues can be resolved independently., • Feed recurring issues and customer themes back into Product and Engineering., • Use AI and automation to improve the speed, quality and scalability of operational work., • Help drive adoption of AI-assisted workflows across onboarding, support and internal operations., • Experiment with new tools and approaches, measuring what genuinely improves outcomes., • Help embed practical, responsible use of AI across the Operations function. Risk, Compliance & Information Security (First Line Responsibilities) This role forms part of TiPJAR’s first line of defence, ensuring operational processes meet Compliance, Legal and Information Security requirements. • Apply and reinforce TiPJAR’s operational controls, policies and procedures within day‑to‑day Operations., • Ensure operational activity is carried out in line with GDPR, data protection and information security requirements., • Identify and promptly escalate potential control failures, data issues, regulatory concerns or operational risks., • Deliver and embed actions arising from Risk, Compliance, Legal or Information Security reviews into operational practice., • Maintain accurate records and evidence relating to operational processes and controls., • Handle confidential or sensitive customer and business information appropriately at all times. About You Essential Experience • Experience working in customer support, customer operations, onboarding, implementation, service delivery, operations or a similar role., • Experience supporting, supervising or leading others within a customer-facing or operational environment., • Strong customer service and relationship-building skills., • Excellent organisational and coordination skills., • Strong analytical and problem-solving abilities., • Comfortable investigating issues and working through problems methodically., • Experience working with software platforms and business systems., • Strong written and verbal communication skills., • Ability to manage multiple priorities in a fast-paced environment., • Strong attention to detail and a high level of personal ownership., • Comfortable working cross-functionally with different teams. Desirable Experience • Experience in customer onboarding, implementation or project coordination., • Experience creating documentation, process guides or knowledge-base content., • Previous experience in a Senior Support, Customer Operations, Implementation, Onboarding or Team Lead role., • Experience within a SaaS, technology, fintech or hospitality technology business., • Experience with customer support platforms such as HubSpot, Zendesk, Freshdesk or Intercom., • Experience investigating or triaging technical support issues., • Exposure to APIs, integrations, CSV files or data imports., • Experience with automation tools and workflow platforms., • Understanding of operational reporting and performance metrics., • Exposure to hospitality operations, payroll, tronc or workforce management environments. You'll Thrive In This Role If You... • Enjoy helping customers move successfully from implementation into day-to-day use., • Are good at bringing structure and organisation to complex pieces of work., • Enjoy helping colleagues develop their knowledge and confidence., • Love solving problems and getting to the bottom of why something has happened., • Enjoy being someone others can turn to when an issue becomes more complicated., • Are curious about technology and interested in understanding how systems work., • Enjoy improving processes and finding more efficient ways of working., • Take ownership and follow things through to completion., • Have strong attention to detail and care about getting things right., • Are comfortable rolling up your sleeves and getting involved in day-to-day work., • Want to develop your skills and take on increasing operational responsibility over time. What Success Looks Like Within your first 12 months, you will have: • Helped create a consistently high-quality onboarding experience for new TiPJAR customers., • Improved the structure, visibility and efficiency of our onboarding processes., • Developed a strong understanding of TiPJAR's products, systems and operational processes., • Built strong working relationships across Customer Success, Support, Operations, Product and Engineering., • Helped the Customer Support team continue to develop its knowledge, capability and effectiveness., • Improved support performance and customer experience outcomes., • Become a trusted source of operational support for more complex customer and internal issues., • Improved the quality of issues reaching Product and Engineering through better investigation and triage., • Supported the effective delivery and scaling of TiPJAR's tip split operations., • Enhanced the quality and accessibility of internal and external documentation., • Identified and delivered improvements that reduce customer effort and operational inefficiency., • Taken increasing ownership across TiPJAR's wider operational function. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR reward scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the detail., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success Is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise - A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment references, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive.

About the Position The Associate Principal is a mid-level engineering role responsible for leading small- to mid-scale, multi-discipline projects with growing independence. You’ll guide projects from programming through closeout—clarifying requirements, coordinating design, documenting decisions, and ensuring deliverables meet TEECOM’s standards for quality and constructability. You’ll apply strong engineering judgment, maintain alignment with scope, schedule, and budget, and surface risks early to keep projects on track. You’ll strengthen TEECOM’s system by contributing to GitHub, documenting client-specific nuances, and improving standards, tools, and workflows. Externally, you’ll cultivate strong client relationships—building trust through clear communication, reliable follow-through, and thoughtful problem-solving. You’ll also begin developing credibility through thought-leadership activities by supporting pursuits, contributing technical narratives, participating in interviews, and helping develop content such as blogs, white papers, or presentations. Internally, you’ll mentor Designers and engineers through hands-on guidance, reviews, and feedback that strengthen discipline capability and reinforce TEECOM’s standards. While not a people manager, you’ll play a key role in developing TEECOM’s talent and reinforcing disciplined engineering practices. This position reflects strong engineering capability, reliable project leadership, and growing influence in shaping TEECOM’s systems, documentation, and delivery. • As an Associate Principal, your impact comes not only from the quality of your own discipline work, but from how effectively you guide project teams, strengthen coordination, and support the growth of TEECOM’s engineers. You contribute in three key ways:Mentor and Support Engineers, • You strengthen project teams by guiding Designers and Associates, reinforcing disciplined design practices, clear documentation, and sound technical judgment., • You contribute to TEECOM’s talent pipeline by serving as either a Mentor or a Mentee—helping grow others while also expanding your own capability., • As a Mentor: You accelerate others’ growth by setting expectations, providing clear direction, and reinforcing disciplined, high-quality work., • As a Mentee: You advance your own development by actively seeking feedback, applying guidance, and building readiness for larger scopes and leadership responsibilities.Contribute to Training and Knowledge, • You elevate team capability by actively engaging in design reviews, debriefs, and cross-discipline discussions that improve shared understanding and decision-making., • You strengthen discipline consistency by offering insights and clarification that help teammates apply standards correctly and develop stronger engineering judgment., • You support TEECOM’s learning culture by modeling disciplined documentation, fostering collaborative problem-solving, and shaping training resources that accelerate the growth of Designers and engineers.Improve the TEECOM System, • You reinforce firmwide consistency by applying standards reliably and maintaining clear, accurate discipline documentation that others can depend on., • You strengthen workflows by identifying gaps in templates, tools, or processes and offering improvements—through constructive feedback and Pull Requests—that reduce rework and improve scalability., • You enhance project predictability by sharing lessons learned, reinforcing best practices, and helping teams stay aligned and clear in their approach., • You deliver accurate, well-coordinated discipline designs on mid- to large-size projects with increasing independence and reliable follow-through., • You apply strong judgment—identifying risks early, resolving discipline conflicts, and supporting cross-discipline coordination., • You maintain disciplined documentation across drawings, specifications, calculations, and decision logs, enabling predictable project delivery., • You improve TEECOM’s system by providing actionable feedback, proposing workflow refinements, and submitting targeted Pull Requests., • You communicate clearly with clients and design partners—documenting decisions, clarifying requirements, and keeping teams aligned., • You mentor Designers, Associates, and production by providing guidance, markups, and timely feedback that strengthens their technical capability and documentation habits., • You collaborate closely with Project Leads and Group Leads to maintain alignment on scope, sequencing, and coordination strategy., • You support pursuits by contributing scope input, fee assumptions, and participating in interviews as needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You deepen your discipline expertise through mentorship (as Mentor or Mentee), preparing for broader leadership responsibilities., • You model TEECOM’s Core Values—Care, Trust, and Value—through clear communication, disciplined execution, and proactive problem-solving., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and senior engineers to strengthen coordination strategy, discipline consistency, and delivery reliability across projects., • Participate in performance assessments and demonstrate measurable growth in engineering judgment, project leadership, and system contribution., • Lead technical design reviews that reinforce TEECOM standards, improve documentation clarity, and identify coordination risks early., • Contribute to discipline standards, workflows, and tools through targeted Pull Requests and documented lessons learned., • Strengthen team capability by mentoring Designers and engineers through clear technical guidance, markups, and feedback., • Identify recurring coordination challenges or workflow gaps and recommend improvements that enhance delivery predictability and cross-discipline alignment., • When serving as a Mentor, provide structured quarterly feedback that supports technical growth and readiness for increased project leadership.Monthly and Biweekly, • Deliver coordinated discipline designs including layouts, calculations, specifications, and supporting documentation that align with engineering intent and TEECOM standards., • Partner with Project Leads to confirm scope, sequencing, coordination strategy, and evolving client requirements., • Participate in project and discipline meetings, communicating decisions, constraints, risks, and next steps with clarity., • Review Designers’ and engineers’ work, providing guidance that strengthens technical accuracy, coordination alignment, and documentation quality., • When assigned as a Mentor, delegate meaningful scope, clarify expectations, provide structured feedback, and hold regular check ins that strengthen technical growth, documentation habits, and decision making., • Maintain clear documentation of decisions, assumptions, and client specific nuances across GitHub and project tools to support consistent delivery., • Review discipline progress against scope, schedule, and coordination milestones and surface risks early to support Project Leads in maintaining alignment., • Maintain accurate and timely time and expense entries that support delivery accountability.Weekly and Daily, • Prepare and review layouts, markups, calculations, and related deliverables, resolving discipline-specific issues with sound engineering judgment., • Participate in coordination meetings, clearly communicating impacts, decisions, and required follow-up actions., • Provide guidance to Designers and engineers by clarifying expectations, reinforcing documentation standards, and supporting informed decision-making., • Maintain clear, up-to-date documentation across Asana, GitHub, and shared project platforms to support delivery alignment., • Execute design and documentation tasks with increasing independence while maintaining alignment with TEECOM standards and project priorities., • Communicate proactively with cross-discipline partners to confirm assumptions, surface risks early, and maintain coordination clarity., • Keep project notes, markups, and documentation current as work progresses to ensure transparency and continuity.As Needed, • Support programming sessions, site walks, surveys, or construction-phase coordination, documenting findings clearly to maintain alignment with design intent., • Contribute to pursuits by developing discipline scope assumptions, OPCC inputs, and interview support as needed., • Research products, codes, and design approaches that strengthen technical solutions and coordination outcomes., • Support other teams during heavy workload periods or complex project phases to maintain firmwide delivery momentum., • When assigned as a Mentee, meet regularly with your Mentor to review feedback, discuss project decisions, and strengthen technical judgment and discipline expertise., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support day-to-day discipline execution by aligning Designers, engineers, and production team members with project priorities, scope, and documentation standards, while identifying dependencies, risks, and resourcing needs that inform workload planning., • Mentorship: Provide hands-on coaching and design guidance to Designers and engineers assigned to your projects. When paired as a Mentor, you hold regular check-ins, clarify expectations, review progress, and contribute input to quarterly and annual performance assessments. You reinforce disciplined documentation, communication, and coordination practices through clear guidance and example., • Training: Support the development of training content, participate in design reviews, and help team members strengthen technical and documentation skills through practical, project-based coaching., • Education: Bachelor’s degree in Engineering (Electrical preferred) or equivalent experience., • Experience: 6+ years of experience in AEC or related professional services with demonstrated discipline-specific capability. (ICT, Audiovisual, AV, Acoustics), • Preferred: Experience leading discipline portions of mid- to large-size projects, supporting coordination, and providing guidance to Designers or engineers., • Proven ability to deliver accurate, well-coordinated designs and make sound decisions within your discipline., • Strong understanding of project delivery workflows, client expectations, documentation standards, and cross-discipline coordination requirements., • Demonstrated experience contributing to documentation updates, standards refinement, or QA/QC workflows through GitHub Pull Requests or similar platforms., • Strong proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • CTS-D (Audiovisual) — preferred, • CDT — preferred, • EIT — plus, • PE — plus, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.£85,000 - £105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Transport First Line Manager – Wigan \n ✅ Are you an experienced transport leader with a passion for developing people and driving performance? \n ✅ Do you enjoy motivating teams, solving operational challenges and delivering excellent customer service? \n ✅ Can you build a high-performing culture while ensuring safety, compliance and operational excellence? \n \n ArrowXL is looking for a Transport First Line Manager for our Wigan depot, where you'll be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged. \n \n In this role, you will lead a team of colleagues, ensuring the safe, efficient and compliant operation of our transport function. \n \n You'll lead and develop teams, embed a positive culture, and drive high levels of engagement, accountability and performance across the operation. \n \n If you're ready to lead a major operation, shape its culture, and drive meaningful improvement, we'd love to hear from you. For a confidential conversation, contact careers@arrowxl.co.uk or apply today. \n \n Please note that any offer of employment will be subject to the successful completion of pre-employment checks, including a satisfactory DBS check where required for the role. \n \n Main Responsibilities \n\n • Leading and motivating a team of Service Delivery Crews and Team Leaders, providing coaching, support and development to drive high performance.\n, • Maximising fleet utilisation through effective resource planning and cost control, while ensuring the operation remains safe, compliant and efficient.\n, • Taking ownership of legal compliance, health & safety and transport regulations across the operation.\n, • Identifying opportunities to improve efficiency and performance within the Transport function, recommending and implementing effective solutions.\n, • Leading the recruitment, development and performance management of colleagues, ensuring Service Delivery Crews are fully trained in driver CPC, service delivery standards and product installation.\n, • Making timely decisions that protect customer service and delivery performance while maintaining a strong commercial focus.\n, • Managing on-site resources, including colleagues, vehicles and equipment, to ensure the operation can consistently meet and adapt to changing customer demands.\n\n \n The Ideal Candidate \n\n • At least 2 years' experience leading and managing teams, ideally within a transport operation, with responsibility for performance, engagement and development.\n, • Possess a good knowledge of Road Transport Regulations and hold a National CPC.\n, • Ensure that all ‘O’ Licence requirements are adhered to and maintained.\n, • Full UK driving licence.\n, • Demonstrable experience improving transport operations, driving operational excellence and delivering measurable performance improvements.\n, • Strong leadership and people management skills, with the ability to motivate, influence, coach and develop high-performing teams.\n, • Able to thrive in a fast-paced, ever-changing environment, making effective decisions while ensuring service, safety and delivery targets are consistently achieved.\n\n \n You will get these great benefits \n\n • Annual Leave Entitlement – 31 days' entitlement (including statutory bank holidays) which increases with service!\n, • Enhanced Pension Plan – including ArrowXL company contributions\n, • Life Insurance – Company-funded 2x basic salary life cover from day one\n, • Enhanced maternity, paternity, adoption and shared parental leave\n, • Long Service Awards – Awarded for every 5 years’ service\n, • Employee of the Month Incentives – Local winners across the country, plus an overall winner chosen by the CEO\n, • Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy\n, • Up to 25% Staff Discount at www.very.co.uk\n, • Retail Discounts – Huge discount savings across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!\n, • Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, boot camps and fitness studios\n, • Cycle to Work Scheme – In partnership with Halfords, the Arrow XL C2W scheme offers great benefits and discounts\n\n \n Ready to apply? \n At ArrowXL, we’re proud to be an equal opportunity employer. We’re entrusted to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we’ll do everything we can to make your experience smooth and positive. \n \n We’re a business built on championing strong values. These guide everything we do - from how we deliver to how we help our people: \n \n Apply now and take the next step in your driving career with ArrowXL!

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront. Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market. Join Remote at a pivotal time and contribute significantly as a Senior Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly. • Extensive experience in immigration compliance, global mobility, or similar roles in immigration for the United Kingdom., • An in-depth understanding of immigration and typical processes involved in immigration compliance, • Ability to work in a fast-paced, dynamic environment, • Previous experience in the tech industry or a hyper-growth and scaling environment is ideal, • Writes and speaks fluent English; additional languages are a plus, • Experience working remotely is a plus, • Monitor assigned cases through effective utilization of case management and billing systems, • Provide guidance for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases, • Provide legal and strategic guidance on service delivery of immigration compliance to our clients, • Take ownership of senior-level escalations to support Mobility Specialists in all areas of work, • Assist leadership in the management of large projects, • Regularly monitor the Mobility dashboard, communication and help channels to ensure response times adhere to our SLAs and status is accurately reported for client and colleague visibility, • Seek, control, and establish in-house immigration services to increase revenue generation and efficiency, and improve customer satisfaction, • Analyze, prepare and submit visa/work permit applications, • Mentor and support Mobility Specialists and Coordinators, • Actively contribute to documentation for training material of new service offerings and support training rollouts to other departments in process changes, • Establish, maintain, and strengthen internal and external relationships with clients and internal stakeholders, • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation, • Apply immigration knowledge for solution-based responses on complex client cases, • You'll report to: Manager, Mobility, • Team: Mobility, • Location: United Kingdom, • Start date: As soon as possible, • Interview with recruiter, • Interview with future manager, • Assessment, • Interview with Senior Manager, • Bar Raiser Interview, • _ Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is £54,900 - £61,750 GBP Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.

SAP GTS Senior Consultant/ Manager - REMOTE - long-term contract An experienced and highly motivated SAP Global Trade Services (GTS) Manager is required to join our growing team. As an SAP GTS senior consultant/ manager, you will play a pivotal role in delivering SAP GTS solutions to our clients across various industries. You will be joining an integrated offering of GTS consultants, developers, and trade advisory professionals that are providing services to leading firms in different industries. You will stay abreast of the latest developments and trends in SAP GTS and related technologies. Responsibilities: • Participate in the implementation of SAP GTS solutions at the client, specifically responsible for delivering compliance and customs solutions. Tasks include project management, change management, solution design, solution implementation, and end-user support & training., • Lead and/or facilitate business process definition and modeling, checking the feasibility of this business model regarding SAP products and legal requirements. Guide a team to implement and configure the software to replicate required business processes and analytical/reporting needs., • Develop and maintain strong client relationships, understanding their business needs and translating them into effective SAP GTS solutions., • Contribute to the development and growth of the SAP GTS practice globally. Essential Skills: • Extensive and in-depth SAP Consultant experience, involved in at least 2 SAP GTS project implementations., • Eager to deep-dive into the SAP GTS Solution, specifically in the following domains: Compliance Management, Customs Management, Trade Preference., • Good understanding of one of the processes: Sales & logistics operations or Supply chain management in ECC6 and SAP S/4HANA., • Ability to drive client workshops independently and manage C-level communications., • Reviewing and creating design documentation, functional specifications, and other planned deliverables., • Providing quality assurance of the work delivered by your team., • Programme delivery using agile and/or waterfall implementation methodologies., • Operating within project governance frameworks, including planning activities, management of project risks, issues, and change requests., • Worked in the capacity of a team lead and managed multicultural team members., • Open to work in an international, multicultural environment and to work abroad if needed., • University degree or the equivalent by experience., • Fluent in English; any other language is an asset., • Good analytical and modeling skills., • Team player with strong communication skills., • Strong preference for applicants to have security clearance or eligibility to apply for same, due to potential work with Government & Public Sector clients. Teams interviews will be conducted this week, so please email your CV for an immediate response to: bradley@primapartners.de Many thanks for applying.

hackajob is partnering directly with BNY Mellon to hire for this role. We're seeking a future team member for the role of Senior Vice President, Product Manager to join our Treasury Services team in the International Payment Product Management Group of our European Bank. This role is located in Manchester or London, U.K. In this role, you'll make an impact in the following ways: • Product Ownership of international payment products, including product strategy, roadmaps, and quarterly initiatives, for our European Bank branch and European Bank clients., • Contribute to the platform's strategic objectives and key results through the use of product-specific data, metrics, and goals, • Lead product management, development and strategy for international payment products and solutions for our European Bank and European Bank clients., • Develop ideas for new products. Ensures that risk, regulations, and market conditions are accounted for throughout the life-cycle of developed products., • Collaborate across risk, compliance, legal, and governance as needed for product approvals and product governance activities., • Analyze complex client requirements along with market and industry trends to develop products and solutions that meet clients and industry emerging needs., • Independently manages the development, enhancement, and profitability of assigned products and performs both operational and marketing analysis to ensure profitability and penetration goals are met., • Owns end-to-end of delivery on the pod's outcomes and ensures execution of the pod's roadmap towards objectives by supporting and coaching the pod's team to ensure they have a thorough understanding of the backlog and priorities., • Manages relationship with Operations, Technology, Risk, Compliance, Legal, etc. to ensure different requirements are met during the new product development, enhancement, delivery, strategy, and planning processes., • Employs a client-focused, strategic approach to develop the business case for firm offerings in the marketplace through in-depth and complex analyses on client segments, competitive landscape and industry environment., • Demonstrates in-depth and comprehensive knowledge of assigned products, the marketplace and client needs to drive product growth/development and maximize profitability., • Creates product management roadmaps and establishes evaluation criteria and success metrics. Leads pricing, promotion, distribution strategies and competitive differentiators., • Positions products for specific client segments, highlighting key benefits and competitive advantages., • Engages with Sales and relationship Management in supporting business sales., • Performs technical training, demonstration and develops user guides for clients while also preparing sales materials and training BNY professionals. To be successful in this role, we're seeking the following: • Bachelor's degree in business or technical-related discipline, or equivalent work experience required, advanced degree preferred., • Extensive experience in providing product ownership or product management required for global/international payments products., • Knowledge of Swift, ISO 20022, European Clearings (TARGET2,SEPA), • Understanding of correspondent banking a plus JBRP1_UKTJ

We are looking for an experienced Legal Operations Manager to provide critical operational support to our in‑house Legal function. Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives.

We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text.These bad actors may conduct fake interviews and ask for personal information, such as your social security number.We will never ask you to submit sensitive documents (including b

hackajob is partnering directly with BNY Mellon to hire for this role. Position Summary The Product Owner is accountable for defining, governing, and continuously improving the service level framework that underpins custody data delivery across the Enterprise Custody Services platform. The Product Owner ensures SLA performance is proactively managed, transparently measured, and deeply integrated into workflow tools such as Staff Workstation, Reporting, and Notification Manager, enabling operational teams to deliver predictable, client grade outcomes. The role combines product leadership, data governance, client service excellence, and operational oversight to drive high quality, timely, and reliable service monitoring for BNY's global custody clients. Key Responsibilities SLA Strategy, Governance & Operating Model • Define and maintain the end to end SLA framework, including metrics, prioritization logic, risk exposure drivers, and data quality requirements., • Embed SLA rules into operational workflows and Staff Workstation, ensuring they become a core driver for prioritization, exception management, and escalation Client Change Delivery • Own the intake and triage of all client change submissions, ensuring each request is appropriately classified and routed for assessment., • Coordinate Impact Assessments (IAs) by aligning with technology, operations, legal, and domain stakeholders to define scope, timelines, dependencies, cost, and contractual implications., • Ensure SLA compliant turnaround, particularly for accelerated or regulatory changes, escalating risks that may affect service performance or deadlines., • Facilitate governance routines between internal teams and the client to support prioritization, clarify requirements, and remove blockers., • Communicate proactively with client counterparts and BNY leadership on progress, risks, decisions, and timelines across the change lifecycle. Leadership & Team Direction • Provide executive leadership to SLA focused PODs, engineers, and analysts toward measurable outcomes., • Drive adoption of best in class product practices, including OKR aligned execution, initiative definition, and cross POD coordination., • Foster a culture of transparency, continuous improvement, and proactive client service excellence. Required Skills & Experience • Extensive experience in custody operations, data delivery, or large scale financial services platforms, ideally with deep knowledge of SLA driven environments., • Proven track record in Product Development or equivalent, with strong leadership, communication, and stakeholder influencing skills., • Demonstrated expertise in data management, operational workflows, risk monitoring, and reporting frameworks., • Ability to navigate complex cross platform dependencies and drive outcomes through pods in an Agile operating model., • Strong analytical mindset with ability to interpret data signals, operational metrics, and client needs to drive decision making. JBRP1_UKTJ

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit JBRP1_UKTJ

hackajob is partnering directly with BNY Mellon to hire for this role. VP, Cross Border Payments Product Manager (International Payments) At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of VP, Cross Border Payments Prdouct Manager (International Payments) to join our Global Payments & Trade SmartPay Global Product Management team. This role is located in Manchester. In this role, you'll make an impact in the following ways: • To help define and refine the product strategy for multicurrency accounts, including value proposition and long-term roadmap, • Help drive adoption, revenue growth, and cost efficiency;, • Partner with Risk, Compliance, and Legal to ensure robust documentation and controls, • Manage stakeholder expectations across Operations, Sales and Client Service To be successful in this role, we're seeking the following: Payments experience, including VP-level accountability for complex financial products or platforms Proven experience in transaction banking and at least one of: multicurrency accounts or cross-border payments Understanding of agile product delivery Experience working with Risk, Compliance, Legal, and Control teams and with working with Client Service and Relationship Teams to resolve client issues Ownership mindset Curiosity and continuous improvement orientation; comfortable challenging the status quo At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 "Most Just Companies", Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. JBRP1_UKTJ