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Role: Depot Manager Location: Wembley Contract Type: Permanent Salary: Competitive Provide senior leadership for all rolling stock maintenance, servicing, and depot operations at Chiltern Railways. Own the strategic direction of the depot, driving a transformational culture shift focused on safety, quality, performance, and operational excellence. Align depot performance with wider business goals while ensuring compliance with legal, regulatory, and company standards • Act as the senior-most authority on site, accountable for achieving all safety, performance, quality, and customer service metrics, • Develop and execute the depot strategy in alignment with long-term business and fleet plans, • Provide inspirational leadership, establishing clear expectations, driving accountability, and championing continuous improvement, • Drive a positive culture change program, embedding proactive safety behaviours, engagement, and collaboration, • Lead cultural change to embed proactive safety behaviours and promote a high-performance, engaged workforce, • Ensure safe systems of work are established, maintained, and followed for all depot activities, providing assurance through audits and feedback to individuals, • Investigate and lead audits, inspections, and investigations to drive compliance, learning, and continuous improvement, • Manage depot workload delivery to meet maintenance plans for Chiltern Railways and other customers, ensuring high-quality output and compliance with standards, • Maintain appropriate staffing levels, skill competencies, and training plans to deliver operational needs now and in the future, • Own the full depot budget, including staffing, tooling, facilities, materials, and revenue generation opportunities, • Build strong strategic relationships with internal stakeholders (e.g. Safety Team, HR, Performance, Operations) and external partners (e.g., Network Rail, ROSCOs, contractors, suppliers) to achieve depot and fleet targets, • Oversee contractor compliance, safety practices, and delivery quality, • Maintain accurate asset condition data to support asset management planning and long-term fleet performance, • Support depot improvements by providing input on infrastructure changes from an end-user perspective, • Ensure compliance with all health, safety, environmental, and railway standards by collaborating with relevant team, • Chair and represent the depot for local consultations, influence engagement, and negotiation meetings with staff representatives and trade union, • Undertake general and statutory inspections as required, • Participate in the engineering on-call rota, providing senior support for unplanned events, • Cover other roles in the engineering team, and deputise for Head of Fleet Delivery as required, • ONC NVQ Level 4 or higher, • Significant experience in managing traction and rolling stock maintenance operations, including budget and team leadership, • Demonstrated success in leading cultural change programs and improving operational maturity, • Strong understanding of railway safety standards and regulatory requirements, • Excellent communication skills for engaging effectively at all levels, both internally and externally, • Analytical skills with the ability to solve complex technical and operational challengesStrong experience with union engagement, chairing meetings, consultations, and negotiations, • Proficiency with IT systems relevant to fleet maintenance and depot management, • Commitment to continuous personal and team development, • Degree in engineering, management, or a relevant discipline #J-18808-Ljbffr

Join to apply for the Senior Compliance Manager - APCOA Group HQ role at Cielo Talent 1 week ago Be among the first 25 applicants Join to apply for the Senior Compliance Manager - APCOA Group HQ role at Cielo Talent This is our philosophy. This is our momentum. This is your opportunity. At APCOA, we are not just managing parking spaces – we’re pioneering the future of urban mobility and smart city solutions. With a presence in 12 countries, over 12,000 locations, and more than 50 years of operational leadership, we are Europe’s largest parking and mobility services provider. And now, we’re entering a bold new chapter. With the launch of our newly formed Group HQ in West London, we are transforming from a collection of high-performing local business units into a truly enterprise-led, future-fit organisation — one that retains its entrepreneurial spirit while unlocking the power of scale. A Snapshot of Your Day As the Senior Compliance Manager at APCOA, you will serve as a strategic compliance leader across our European operations. Your day involves providing expert guidance on complex regulatory matters while overseeing our comprehensive compliance framework. You'll collaborate with senior leadership to develop and implement compliance strategies that protect our organization while enabling business growth. As the Group Data Protection Officer, you'll lead our data privacy initiatives, ensuring our 5,000-person workforce maintains the highest standards of data protection across all jurisdictions. You'll balance addressing routine compliance matters efficiently while driving forward strategic compliance initiatives that align with our new operating model. How You'll Make an Impact • Lead the development and execution of APCOA's group-wide compliance strategy, ensuring standardization and cohesion across all European operations, • Serve as Group Data Protection Officer, providing expert oversight of all data privacy compliance matters across multiple jurisdictions, • Identify compliance risks and implement appropriate controls and mitigation strategies to protect APCOA's reputation and operations, • Manage and efficiently resolve compliance breaches and reports, from routine operational matters to complex regulatory issues, • Develop, review, and update compliance policies with a focus on standardization across the group, • Provide strategic compliance advice to senior management and the Board, with particular focus on private equity governance requirements, • Lead investigations into potential compliance breaches and coordinate with regulatory authorities when necessary, • Manage the compliance team and coordinate with regional compliance officers to ensure a consistent group-wide approach, • Design and implement effective compliance training programs, with emphasis on data protection, • Conduct periodic compliance risk assessments and develop improvement plans to continuously enhance our compliance posture What You Bring Qualifications • Advanced degree in Law, Business Administration, or related field, • Minimum 3-5 years of experience in a similar in-house compliance leadership role, • Strong background in data privacy law and regulations (GDPR, national data protection laws), • Experience working within private equity-backed organizations with understanding of PE governance requirements, • Proven track record of developing and implementing compliance programs across multiple jurisdictions, • In-depth knowledge of European regulatory frameworks, • Professional compliance certification preferred (e.g., CCEP, CIPP) Skills and Competencies • Strategic thinking with exceptional analytical abilities to navigate complex regulatory landscapes, • Strong leadership skills with the ability to influence at all levels and drive group-wide alignment, • Excellent communication and presentation skills for engaging with stakeholders at all levels, • Sound judgment when managing high-volume, routine compliance matters while maintaining strategic focus, • Ability to translate complex regulatory requirements into practical business solutions, • Deep expertise in data privacy regulations with the capability to serve effectively as Group DPO, • Demonstrated integrity and high ethical standards, • Crisis management expertise and strong conflict resolution skills, • Business acumen to balance compliance requirements with organizational objectives, • Efficiency in managing routine compliance matters while advancing strategic initiatives About the Team At APCOA, we see beyond the parking space. We see a world where mobility is intelligent, sustainable, and seamlessly integrated into daily life. Our new Group HQ is more than a physical space — it’s the heartbeat of a new enterprise, where high-impact leaders shape the future. If you’re ready to apply your expertise to meaningful challenges and help transform an industry — join APCOA Group HQ. Let’s build what’s next. APCOA Group HQ is an equal opportunity employer. We welcome and encourage applicants from all backgrounds to apply. • Mid-Senior level, • Full-time, • Legal and Accounting/Auditing, • Real Estate and Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Cielo Talent by 2x Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 1 month ago City Of London, England, United Kingdom £147,000.00-£155,000.00 4 weeks ago Hounslow, England, United Kingdom 4 weeks ago London, England, United Kingdom 5 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 8 hours ago London, England, United Kingdom 2 months ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago City Of London, England, United Kingdom £60,000.00-£74,000.00 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago London, England, United Kingdom 7 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: _. This global role will report to the VP, Global Logistics Solutions (GLS) and will work as a key member of the GLS Leadership Team. The incumbent will proactively recognize and address any technical, compliance, and regulatory issues associated with systems, processes, and product quality. This role is responsible for all matters pertaining to primary logistics including Intercompany and 3rd party Distributors Order Management, Global Transportation, Temperature Control, Sustainability, Network Development, and Global Compliance across all modalities and Clinical Logistics. This leader is accountable for developing global cross‑functional strategies, programs, and policies to ensure a successful and compliant supply chain, providing leadership and direction to Global teams based in the USA, EMEA, LATAM and APAC, ensuring their voice is represented across the corporation. • Provide Strategic vision by effectively communicating the shared vision of GLS Global Services., • Act as the single point of contact to Biologics, Pharmaceuticals, & Cell Therapy Site General Managers, Clinical Supply Chain sites and External Manufacturing organizations for ongoing and ad‑hoc distribution topics., • Coach and develop a team of high‑performing employees, including maintaining appropriate training for their GDP activities and corporate requirements., • Lead Global Transportation including 4PL and Supplier Relationship Management of Global Transportation providers, ensuring Global Logistics Security for our products, managed through Logistics Incident Reporting and Trending., • Develop focused Supplier Strategy for Transportation, ensuring Global Services acts as a strategic liaison to the sites (including raw material sites i.e. CT Vector), ExM, CSO, and API groups., • Lead Temperature Control: Protect product and reduce temperature excursions, maintain compliance & quality to meet or exceed regulatory expectations, and improve efficiency & performance by driving standardization, cost savings, and agility., • Lead Sustainability: Lead the roadmap, implementation and reporting of all Scope 3 activities in the area of logistics for BMS. Set Center of Excellence best practices leveraging technology and interactions with strategic Logistics Service Providers in alignment with Corporate., • Lead Network Development: Define and support regions to implement the optimal Logistics Network strategies including in‑market DCs, supply‑point warehouses, and overflow warehousing for the internal/external manufacturing sites including long‑term strategy development and short‑term solutions for changes in business requirements. Leverage 4PL and Supplier Relationship Management in alignment with Procurement to find innovative and cost‑effective solutions for the warehousing network., • Lead Intercompany and 3rd Party Distributors order management including ExM 3rd Party Customer Relationships & Contracts and shipments execution, Operations on behalf of ExM at 3PL facilities and Transportation Providers, as well as onboarding new partners and execution of global activities impacting the ExM and internal network changes (Divestitures, M&A, Business Model Changes, etc.). Lead the management of orders for compassionate programs and direct to patient platforms for those markets in which we don’t have an in‑market structure with LE., • Drive end‑to‑end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers., • Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer‑focused orientation and alignment., • Oversee primary transportation management, including freight forwarders and trucking company relationships and monitoring, cost control, issue resolution., • Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites., • Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors., • Ensure GMP & GDP & Internal/External Controls., • Develop, execute and maintain Business Continuity Plans for all intercompany operations., • Ensure work performed by teams is accurate, timely, efficient, and compliant with corporate policies, SOPs, cGxPs, and other applicable guidelines., • Be a designee for Vice President, Global Logistics Solutions as needed to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed., • Travel Requirements: As required ~ 30% of role., • Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred., • 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable., • Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight., • Proven ability to resolve complex conflicts and make sound, informed decisions under time‑sensitive conditions., • Demonstrated experience in leading teams and managing cross‑functional stakeholders, including logistics operations, supplier management, and high‑impact negotiations., • Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence., • Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements., • Demonstrates characteristics of our BMS Values. $278,770 - $337,809 The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit _. • Health Coverage: Medical, pharmacy, dental and vision care., • Wellbeing Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)., • Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support and survivor support., • US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)., • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part‑time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. • Eligibility Disclosure: The summer hours program is for United States (U.S.) office‑based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote‑by‑design or lab‑based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. With a single vision as inspiring as Transforming patients' lives through science™, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site‑essential, site‑by‑design, field‑based and remote‑by‑design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: • Site‑essential roles require 100% of shifts onsite at your assigned facility., • Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity and a positive Company culture., • For field‑based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: _. We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at _. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at _. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1599625 : Executive Director, Global Logistics Solutions Lead (Global Services) #J-18808-Ljbffr

Crematorium Manager Full time hours - 40 hours per week £42,000 £52,000 per annum + Discretionary performance bonus + Benefits Permanent role Aum Crematorium AUM is partnering with Westerleigh Group to bring a new crematorium to the community in 2027, specifically designed to accommodate Hindu, Jain and Sikh funeral rites, while welcoming families and individuals of all faiths and beliefs, as well as those with no religious affiliation. We are recruiting now to ensure plenty of time for training to ensure you are set up for success. You may not have considered a career in this sector before and thats absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them. With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve. The role Having ownership of a brand new site means a blank canvass where you can make your mark. You will also spend lots of time networking and raising awareness of your new site before it opens to help establish it as a respected and valued part of the local community. You will be partnered with a mentor and undertake extensive training at our other local sites with experienced Managers. Youll have full ownership of the day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, youll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most. The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal. Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few! We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do. When you join us, its an opportunity to be a part of something truly meaningful and significant. Additional detail about the role: People Lead the team to deliver best in class service to the bereaved and funeral director partners. Lead and manage the team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment. Collaborative working and communication with all support functions. Role model for our vision, values and leadership behaviours. Quality Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Contribute to innovation and improved practice for site. Monitor customer feedback. Deliver the highest standards of health and safety. Business Responsibility for the P&L and commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area. Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services. Contribute to annual pricing and budgeting activities and manage the processes for the site. Develop and nurture relationships with external stakeholders and customers including Funeral Directors and local community individuals/groups to develop new / additional business and promote the Crematorium Support group projects as required. Ensure facilities, buildings and grounds are maintained and are fit for purpose. Competency in all aspects of technical expectations regarding crematory operations including the compliance and legal obligations. Supporting the team with their duties when required: Cremation Youll be fully trained and work towards an accredited FBCA qualification. Involved in the end to end cremation process and ashes management. Youll need to be able bodied as there will be manual handling involved in this process. Supporting different funeral traditions AUM has been specifically designed to accommodate Hindu, Jain and Sikh funeral rites, which can involve different traditions, timings and requirements. Youll be trained and supported to understand and respectfully follow these practices, helping to ensure every family can say goodbye in a way that is meaningful to them. An open mind, willingness to learn and respect for different cultures and traditions are essential. About you An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Must have commercial acumen and experience of working with financials including managing site P&L. Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential. Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry. A real team player with natural compassion and the desire to make a difference every day. Confident communicator able to speak to people in a caring and empathetic manner. Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do. Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Managers. Good IT skills What We Offer If you would like to join the AUM team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Discretionary performance bonus 33 days holiday (Includes 8 days bank holiday) Pension scheme Ongoing learning & development Smart uniform and PPE provided Free parking What next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If youre not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive. TPBN1_UKTJ

Job Title: Technical Manager (Hybrid) Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time. 40 hours per week, with core office hours of 08:30-17:00, Monday to Friday, including a 30-minute lunch break. The role is hybrid, with an average requirement to work from the office a minimum of 3 days per week. Office days will need to remain flexible to meet business and operational requirements. We are looking for an experienced and commercially minded Technical Manager to lead our technical agenda and ensure Vegetarian Express continues to meet all relevant food safety, quality, regulatory and customer requirements across the production, storage and distribution of our products. This is a key role within our Operations function, with responsibility for maintaining technical integrity across the business, leading the Technical/QA function, and ensuring we remain audit-ready and compliant. You will play a critical role in protecting our customers, our products and our reputation, while supporting innovation, business growth and continuous improvement. You'll be a hands-on technical leader who is equally comfortable working on the operational floor, engaging with suppliers and customers, and presenting technical performance and risk to senior leadership. Key Responsibilities: Certification, compliance and audit readiness; Own and deliver BRCGS and other external certification programmes, including gap analysis, corrective action planning, documentation, training, audit management and continuous improvement activity. Lead the response to customer audit non-conformances, including root cause analysis, corrective and preventive action, and close-out with customer technical teams. Act as the primary technical contact for customer audits, third-party auditors and enforcement authorities Maintain permanent audit readiness across the site Provide technical leadership for own-brand conversion, packaging and product compliance projects. Food safety, quality systems and technical governance; Own, develop and maintain the HACCP plan, ensuring risk assessments are current and operationally embedded Build and maintain the quality management system, including specifications, traceability, labelling compliance, supplier approval and raw material risk profiling Develop, implement and maintain accurate product specifications. Provide expert oversight of allergen management and controls across a multi-temperature environment Establish and manage testing regimes, product verification, shelf-life validation and environmental monitoring Investigate customer and supplier complaints and non-conformances, driving corrective action and trend analysis Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Monitor departmental KPI's and develop a quality culture Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential Keep up to date with relevant legislation and implement changes where required. Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders Commercial support and continuous improvement; Support new product development and product changes from a technical and legal perspective Manage supplier technical performance and raw material specifications Provide technical support in customer onboarding and tenders, where certification and compliance are increasingly a commercial requirement Report monthly to the Director of Operations on technical KPIs, audit status, complaints and programme progress Manage the technical resource within budget and set realistic project schedules. Consistently deliver high-quality service to both internal and external stakeholders. Provide day-to-day technical support to suppliers, logistics and internal teams to maintain continuity of product and ingredient supply. Essential Qualifications & Experience: HACCP Level 3 qualification. Full clean driving licence. Proven experience as a Technical Manager, Food Safety Manager or Senior QA Manager within food manufacturing. Experience managing customer, supplier and third-party audits. Experience handling and closing out non-conformances under time pressure. Demonstrable auditing skills. Proven experience in the technical aspects of food storage and distribution. Strong working knowledge of HACCP, UK food law, food safety, labelling and allergen legislation. What We Offer: Competitive salary based on experience 33 days' holiday, including public holidays Option to purchase up to 3 additional days' annual leave Cash health plan, including money back towards dental, optical, physiotherapy and other eligible treatments Life assurance - 4 x salary Staff discount on all products Pension - 3% employer contribution and 5% employee contribution Hybrid working, with a minimum of 3 days per week in the office, with flexibility around business needs. Candidates with experience of; Senior Technical Manager, Food Technical Manager, Food Safety Manager, Senior Food Safety Manager, Technical Services Manager, Quality Manager, Senior Quality Manager, may also be considered TPBN1_UKTJ

An established civil engineering and infrastructure contractor is looking for an experienced Contracts Manager to join their team. Responsibilities of Contracts Manager: Ensure projects are planned and programmed to the level of detail required for site teams to deliver without delays Monitor project resources, challenge overspend, and identify efficiencies to improve programme and margin Ensure commercial plans and end-of-life forecasts are in place and monitored monthly Review CVRs monthly with project teams and implement necessary actions Review and challenge project teams on Cost Plans, identifying risks and opportunities Ensure correct commercial engagement of subcontractors and compliance with commercial policies Produce and analyse progress reports, updated costs, and forecasts Manage both temporary and permanent design to meet project requirements Work closely with the Operations Manager to ensure direct workforce is allocated in line with programme Set the highest standards of HS&E leadership, ensuring compliance with procedures and legal obligations Liaise with third parties to ensure compliance with HAUC, NRSWA, Chapter 8, and other regulatory standards Ensure ITPs and QA Files are produced and maintained, promoting best practice throughout Build and maintain strong client relationships, chairing and leading customer meetings Essential Requirements for Contracts Manager: Extensive experience managing projects within a civil or water environment Good working knowledge of CDM regulations, Design Management, Programme & Risk Management, and cost control Knowledge of NEC contract including Early Warning and Compensation Event mechanisms HNC, HND, or Degree in a relevant discipline or equivalent SMSTS and CSCS card Experience in pre-qualification and tendering for multi-disciplinary projects Excellent people management, influencing, and mentoring skills Proficiency in MS Project; P6 an advantage Desirable: CEng MICE or equivalent NEBOSH Construction Certificate TPBN1_UKTJ

DescriptionHybrid with regular travel to Nursery Group Sites across the UK Role Summary To support and monitor compliance, quality, and standards across Monkey Puzzle Nursery Group. The role is responsible for advising and supporting nursery management teams, and practitioners to deliver high-quality care and education. This role contributes to the continuous improvement and excellence of all Monkey Puzzle Nursery Group sites.Key Responsibilities Operational Leadership Conduct audits of teaching practices and environments, producing clear action plans to support rapid improvement. Maintain accurate records using platforms such as Monday.com and SharePoint. Attend relevant industry events and networks. Manage a schedule of nursery visits, ensuring consistent quality monitoring across the network. Use audit trend data to create and implement focus plans with the team. Alongside the Operations Manager, coach and support Nursery Managers to deliver operational excellence and achieve organisational objectives Work collaboratively with the Operations Manager to monitor and analyse key performance indicators (KPIs), including occupancy, staffing, financial performance, compliance and customer satisfaction, implementing improvement plans where required alongside Nursery Growth Plans Support Nursery managers in overseeing operational budgets while maintaining high quality provision Work collaboratively with Head Office support functions, including HR, Finance and Marketing, to achieve company goals Ensure policies, procedures and operational standards are implemented consistently across all Nursery Group Sites Quality & Regulatory Compliance Deliver high-quality advice, training, and support to nurseries, tailored to their individual needs. Develop and implement Quality Support Plans where operational weaknesses are identified. Write high-standard visit reports, with constructive and clear feedback. Provide guidance on equalities legislation and ensure inclusive practice is embedded. Ensure all settings comply with the Early Years Foundation Stage (EYFS), statutory compliance in safeguarding and health & safety, including Ofsted and HSE requirements. Stay informed of sector developments and apply relevant research to improve practice. Contribute to policy, system, and training development. Monitor safer recruitment and appropriate staff deployment in line with legal requirements. Support settings through inspections, ensuring teams are well prepared and confident in demonstrating Strong Standard practice. Curriculum and Pedagogical Oversight Support Nursery Managers and leadership teams to develop inspiring learning environments that promote children's learning, development and wellbeing. Champion the delivery of a high-quality, child-centred curriculum that reflects the principles of the Early Years Foundation Stage. Monitor curriculum implementation through regular quality visits, observations and professional dialogue. Drive improvements in teaching, learning and assessment through coaching, mentoring and quality improvement approaches. Encourage innovation and the sharing of best practice across all settings to enhance children's outcomes. Support & Engagement Build strong relationships with Nursery Managers to ensure consistent brand standards and shared goals. Support new openings through Ofsted registration and setting setup. Work collaboratively with the Operations Manager in supporting recruitment, retention, succession planning and workforce stability across the Nursery sites. Foster an inclusive, positive and high-performing culture aligned with organisational values. Facilitate collaboration between settings to share expertise, celebrate success and drive continuous improvement. Early Years Training & Development Collaborate with the training department to deliver a robust CPD programme and evaluate its impact on childrens outcomes. Support settings with SEND strategies and inclusive practice. Monitor and support safeguarding practices, ensuring compliance with all statutory requirements. Promote a culture of continuous professional development for all colleagues across the region. Collaboratively work with the Operations Manager in coaching, mentor and develop Nursery Managers and leadership teams to strengthen leadership capability and improve outcomes. Deliver and facilitate training, workshops and professional learning opportunities in early years practice, safeguarding, leadership and operational excellence. Ensure all mandatory training is completed and that colleagues remain up to date with legislative and best practice developments. Encourage reflective practice and continuous learning to drive improvements in quality, teaching and leadership across all settings.Essential Experience & KnowledgeEssential: • Level 3 Early Years Qualification (Full and Relevant), • Strong knowledge of the EYFS statutory framework, • Experience working within early years settings, • Knowledge of Health & Safety standards in early years, • Ability to create and implement action plans, • Experience supporting settings through rapid improvement, • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Desirable:, • Experience managing or overseeing multiple early years settings, • Experience supporting new settings through Ofsted registration, • Familiarity with Microsoft Office365 tools (Teams, SharePoint, OneDrive) Skills & Attributes, • Passionate about early years education, • Experienced in leading nurseries with a track record of Good or Outstanding Ofsted outcomes, • Reflective and analytical, open to challenging your own assumptions, • An excellent communicator, both verbally and in writing, • A team player who shares knowledge and promotes best practice, • Organised and skilled in managing priorities, • Committed to ongoing professional development, • Calm under pressure and solution-oriented, • Personable, adaptable, and able to inspire others Objectives Quality & Compliance • Achieve 100% Good or Outstanding Ofsted ratings across all corporate nurseries., • Support intensive turnaround plans for any Needs Attention sites, with bi-weekly check-ins until reinspection. Nursery Manager & Leadership Development (Corporate), • Develop a quarterly leadership development programme for corporate Nursery Managers, focusing on commercial acumen, quality improvement, and people management. Working alongside Head of Early Years & operations. Training & Quality Development, • Contribute to the design and delivery of an annual Early Years Quality & Compliance Training Calendar for all and managers, achieving X% participation from targeted sites., • Provide tailored improvement training for Amber or Red audit sites within 4 weeks of audit, with improvement monitored over 12 weeks. Strategic Contribution & Growth Support, • Contribute to operational changes or curriculum developments to improve brand reputation, parent satisfaction, and Ofsted outcomes. Team Leadership & Performance Management, • Ensure delivery of occupancy, quality, and compliance targets across your respective settings. Benefits Length of Service Recognition: We want you stay with us! We recognise and reward your length of service with Monkey Puzzle Enhanced Maternity Pay: Enhanced pay after 2 years service Private Healthcare YuLife: You will be enrolled into our Group Life Assurance policy and have access to the YuLife app Flexible Working Conversion based incentive Social Events: We arrange catch ups with the team alongside our Christmas parties Additional Annual Leave Entitlement: 25 days plus 8 UK bank holidays Early finish on a Friday! #Berkhamsted Safeguarding Statement Monkey Puzzle Day Nurseries are committed to Keeping children safe; therefore, it is necessary for the appropriate level of criminal record Disclosure and Barred check to be undertaken. All posts involving direct contact with children and vulnerable adults are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. All candidates will be asked to provide details of all unspent convictions, you may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your employment commences. JBRP1_UKTJ

Senior Probate Operations Manager. As Senior Legal Operations Manager, you'll be responsible for designing and running a clear, scalable probate operating model. You'll lead and grow a team of probate case managers, bring consistency and structure to delivery, and work closely with legal, product an

Ready to shape the future strategy of Trade Marketing for one of the world's most recognised drink brands? The Advocate Group is proud to be partnering with a global leader within the drinks industry in their search for a Senior Trade Marketing Manager. Sitting within the wider Commercial Strategy & Development division, this person will be responsible for defining the retail execution strategy across the EMEA&O region. Leading a high-performing team, you'll shape the long-term Trade Marketing vision, influence how their portfolio is brought to life across diverse retail environments and international markets, and partner with senior stakeholders to accelerate commercial growth through best-in-class retail execution. Key Responsibilities: Define and lead the Trade Marketing strategy across the EMEA&O region, creating the framework for world-class retail execution. Lead, coach and develop a high-performing team, building capability and future leaders. Own annual Trade Marketing planning, translating commercial priorities into impactful execution across international markets. Drive strategic initiatives that elevate retail execution and shape the future of the shopper experience. Partner with senior stakeholders across Commercial, Marketing, NPD, Operations and Legal to deliver integrated go-to-market strategies. Influence executive decision-making through strategic recommendations, performance insights and continuous improvement. About You: Trade, Shopper or Retail Marketing leadership experience within FMCG. A proven track record of leading, coaching and developing high-performing teams. A commercially minded strategic leader with the ability to influence senior stakeholders across a complex, international organisation. Experience operating across international or multi-market environments. Comfortable working in a fast-paced, entrepreneurial culture, balancing strategic thinking with commercial execution. If the role and responsibilities sound like a good fit for you, then I'd love to speak with you. Please get in touch with Emma or click "Apply Now" to be considered for this vacancy. The Advocate Group is a leading recruitment partner within the UK FMCG and consumer products sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion or belief, sexual orientation or age. By applying for this role, you agree to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

Are you someone who gets things done? Our client is looking for an experienced, commercially minded and highly organised Commercial Manager – Projects & Business Transformation to join its EMEA organisation. This is a hands-on role for someone who enjoys making things happen. There are no direct reports and no dedicated project team to delegate to. You will personally drive projects forward, improve business processes, coordinate commercial activity and bring people together to deliver agreed outcomes. If you are comfortable moving between senior management discussions and detailed operational work, this could be an excellent opportunity. The Role Working across EMEA, you will take ownership of a varied portfolio of projects, business transformation initiatives, process improvements and commercial activities. You will turn business priorities into practical action by creating plans, coordinating stakeholders, identifying problems, chasing actions, resolving issues and ensuring work gets completed. • Project Management & Business Transformation You will manage cross-functional projects from initial concept through to delivery, including: • Developing project plans, milestones, actions and timescales., • Coordinating projects involving multiple departments., • Maintaining project plans, action logs, risks, issues and decision records., • Organising meetings and ensuring actions are clearly documented and followed up., • Identifying delays, dependencies and barriers to progress., • Working directly with stakeholders to resolve problems., • Providing clear updates to senior management., • Coordinating projects designed to improve profitability, sustainability and future revenue opportunities., • Managing projects involving technology, infrastructure, software and recurring revenue models. You will need the confidence to push projects forward, including when the people responsible for actions are more senior than you. • Business Process Improvement A significant part of the role will involve reviewing how the business operates and identifying opportunities to make processes simpler, faster and more efficient. You will speak with employees across different functions, map existing processes, identify duplication and bottlenecks, challenge existing ways of working and identify opportunities for automation and AI. You will then develop practical recommendations, coordinate implementation and work with IT and business teams to improve workflows and systems. • Commercial Operations, Contracts & Onboarding You will coordinate important customer and supplier commercial activities, including onboarding, due diligence, procurement and tender activity, contract reviews and negotiations. You will work closely with Legal, Finance, Sales, Operations, IT and other departments, tracking approvals, outstanding actions and ensuring contracts progress through the appropriate internal processes. You do not need to be a lawyer or procurement specialist, but you should be confident coordinating commercial activity and bringing the right people together to get things completed. What We're Looking For We are looking for significant experience in: • Commercial and business operations, • Project management, • Business process improvement, • Commercial or contract negotiation More importantly, you will take ownership rather than waiting to be told what to do. You will be hands-on, delivery focused and comfortable managing multiple projects and priorities. You should be interested in technology, automation and AI, have strong organisational and analytical skills, and be confident influencing senior stakeholders. You will be comfortable challenging delays, identifying problems and turning them into practical solutions. Package £90,000 basic salary + 21% bonus, paid every six months + car allowance + excellent benefits + hybrid working (3 days per week in the Uxbridge area) + EMEA scope and senior management exposure + opportunity to progress to a senior management role. If you are an experienced commercial/project professional who enjoys taking ownership, improving the way businesses operate and seeing projects through to completion, we would like to hear from you. Please apply with your CV and tell us briefly why this role interests you

Job Description – Transport Manager At Tomato Plant is a haulage and infrastructure maintenance company and are proud of our attainment of FORs Gold and commitment to our clients and delivering work at a very high standard. This is allowing us to build an expanding client base and expand our fleet and personnel. As such we are looking to recruit a proactive and detail-oriented Transport Manager to support the Transport Management team in overseeing daily fleet operations, repairs and servicing, compliance, and driver management. This role is critical in ensuring smooth logistics, regulatory adherence, and cost-effective transport services. This is an ideal position for a recently qualified CPC holder with a bias on fleet condition, repairs and maximising utilization availability. The role will work closely with our FORS and compliance Manager. The Key Responsibilities • Monitor vehicle maintenance, repair rectification, defect reporting, MOTs, PMI planning, and ensure compliance with legal requirements., • Supervise drivers regarding compliance, track working hours, monitor infringements, and promote safe driving practices., • Support cost control initiatives by reducing non-contract maintenance and damage costs., • Provide operational reports and support audits when required., • Undertake accident investigations and reporting. Skills & Qualifications • Hold a CPC qualification with a strong knowledge of transport regulations and compliance requirements., • Experience with HGV fleet repairs, defect resolution and maintenance planning, • Excellent organizational and leadership skills., • Strong communication skills for liaising with managers, drivers, and customers., • IT proficiency in Microsoft office suite; logistics and fleet management software. Experience Requirements • Minimum 2 years in transport/logistics in a supervisory or transport management role., • Understanding of Road Haulage Operations and compliance to surrounding legislation would be essential., • Holding either HGV class 1 or 2 desirable., • Familiarity with compliance audits and operational reporting., • Proven ability to support large-scale fleet operations, often in 24/7 environments. Job benefits include: A full-time position. · Twenty days paid holiday per year · Pension · Basic 50 hours per week Monday – Friday 06:00 – 16:00 or 07:00 – 17:00 to suit the business Salary: £40,000.00-£50,000.00 per year Tomato Plant is an equal opportunities employer

Steel Fabrication Manager £80,000 - £90,000 + Benefits Ruislip Full - Time / Permanent A well‑established UK structural steel fabrication business is seeking an experienced Steel Fabrication Manager to take ownership of workshop operations and drive high‑quality, efficient production across a busy fabrication facility. This is a senior, hands‑on leadership role overseeing all fabrication activities, ensuring output, quality, safety and delivery performance remain consistently high. YOUR NEW ROLE As Steel Fabrication Manager, you will lead the day‑to‑day running of a structural steel workshop, managing fabrication teams, welders and technicians to deliver accurate, compliant and timely production. You will be responsible for turning engineering drawings into high‑quality fabricated steel components, maintaining strict quality standards, and coordinating seamless dispatch to active construction sites. KEY RESPONSIBILITIES Lead and manage workshop operations, fabrication teams and welders to meet production targets Ensure all work complies with engineering drawings, specifications and welding procedures Maintain rigorous QA/QC standards, ensuring zero‑defect output and compliance with industry codes Oversee logistics, dispatch and delivery sequencing for steel elements to live construction sites Uphold a strong safety culture, ensuring full compliance with OHS regulations Manage material inventory, workshop machinery, overhead cranes and resource planning Identify and resolve production bottlenecks, driving continuous improvement across the workshop ABOUT YOU Proven experience as a Workshop Manager, Fabrication Manager, Production Manager, or Senior Foreman within structural steel fabrication Strong technical ability to read and interpret complex structural engineering drawings Hands‑on leadership style with the ability to motivate and manage fabrication teams Experience coordinating steel deliveries and logistics for construction projects Relevant trade background (Boilermaking/Welding) or engineering qualification (Mechanical/Civil) Strong understanding of fabrication processes, welding standards and workshop safety WHY APPLY? Opportunity to lead a well‑established structural steel workshop Strong pipeline of ongoing projects Supportive senior leadership and stable business environment Competitive package and long‑term career progression Reference Number: SSD1 To be considered for this position or other opportunities, contact Tash Johnson at Equal Resourcing Ltd or click "Apply Now." Equal Resourcing Ltd is serving as a recruitment agency for this job opening. Your application implies your consent for us to process your data and communicate with you concerning this application and associated services, in compliance with GDPR regulations. Equal Resourcing Ltd may use AI-assisted tools to support internal administrative tasks and document drafting. We do not upload personal data or use AI tools to make hiring decisions. Our client can only consider applications from candidates with a valid legal right to work in the United Kingdom. To view a list of job openings, please visit the Equal Resourcing Ltd website. Please note that not all recruitment positions are listed. For the most current opportunities, we recommend contacting us directly

Crematorium Manager Full time hours - 40 hours per week £42,000 – £52,000 per annum + Discretionary performance bonus + Benefits Permanent role Aum Crematorium AUM is partnering with Westerleigh Group to bring a new crematorium to the community in 2027, specifically designed to accommodate Hindu, Jain and Sikh funeral rites, while welcoming families and individuals of all faiths and beliefs, as well as those with no religious affiliation. We are recruiting now to ensure plenty of time for training to ensure you are set up for success. You may not have considered a career in this sector before – and that’s absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them. With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve. The role Having ownership of a brand new site means a blank canvass where you can make your mark. You will also spend lot’s of time networking and raising awareness of your new site before it opens to help establish it as a respected and valued part of the local community. You will be partnered with a mentor and undertake extensive training at our other local sites with experienced Managers. You’ll have full ownership of the day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, you’ll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most. The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal. Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few! We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do. When you join us, it’s an opportunity to be a part of something truly meaningful and significant. Additional detail about the role: People Lead the team to deliver best in class service to the bereaved and funeral director partners. Lead and manage the team in all aspects of day-to-day activity including monitoring performance in relation to KPI’s and budget, ongoing development, and recruitment. Collaborative working and communication with all support functions. Role model for our vision, values and leadership behaviours.Quality Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Contribute to innovation and improved practice for site. Monitor customer feedback. Deliver the highest standards of health and safety.Business Responsibility for the P&L and commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area. Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services. Contribute to annual pricing and budgeting activities and manage the processes for the site. Develop and nurture relationships with external stakeholders and customers including Funeral Directors and local community individuals/groups to develop new / additional business and promote the Crematorium Support group projects as required. Ensure facilities, buildings and grounds are maintained and are fit for purpose. Competency in all aspects of technical expectations regarding crematory operations including the compliance and legal obligations.Supporting the team with their duties when required: Cremation – You’ll be fully trained and work towards an accredited FBCA qualification. Involved in the end to end cremation process and ashes management. You’ll need to be able bodied as there will be manual handling involved in this process. Supporting different funeral traditions – AUM has been specifically designed to accommodate Hindu, Jain and Sikh funeral rites, which can involve different traditions, timings and requirements. You’ll be trained and supported to understand and respectfully follow these practices, helping to ensure every family can say goodbye in a way that is meaningful to them. An open mind, willingness to learn and respect for different cultures and traditions are essential.About you An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Must have commercial acumen and experience of working with financials including managing site P&L. Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential. Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry. A real team player with natural compassion and the desire to make a difference every day. Confident communicator able to speak to people in a caring and empathetic manner. Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do. Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Managers. Good IT skillsWhat We Offer If you would like to join the AUM team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Discretionary performance bonus 33 days holiday (Includes 8 days bank holiday) Pension scheme Ongoing learning & development Smart uniform and PPE provided Free parkingWhat next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive

Environmental Health & Safety Manager – Watford ( travel involved ) £60.000 - £70,000 plus package Engineering / Electrical & Mechanical. We’re looking to recruit an experienced Environmental Health & Safety Manager to join a growing engineering business. This is a key role driving a proactive safety culture across electrical and mechanical operations and ensuring full legal compliance. Responsibilities include developing and maintaining HSE policies, leading audits and risk assessments like RAMS, investigating incidents, contractor management, delivering toolbox talks and training, and driving continuous improvement. You’ll need hands-on experience in a technical or engineering environment, solid knowledge of UK HSE legislation, and a relevant NEBOSH qualification. Experience with ISO systems like fourteen thousand and forty-five thousand is a plus. Strong communication skills, confident influencing at all levels, with a pragmatic, solutions-focused approach are essential. If you want someone strong on electrical and mechanical

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

The Team Leader Marine Engineering reports to the Executive Manager- Harbour Master and Port Operation and is a member of the service management team. They provide information and advice to the Executive Manager to support service and directorate decision taking and the provision of support to Elect

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