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Your new company You will be joining a leading professional services organisation specialising in legal and claims solutions for the insurance sector. The business has a strong reputation for delivering high-quality, technology-driven legal services to a broad client base including insurers, corporates and public sector bodies. With continued investment and growth in its in-house advocacy offering, the organisation is now seeking a senior advocate to play a key role in both technical delivery and team leadership. Your new role This is a senior-level opportunity for an experienced Solicitor Advocate or Barrister to take on complex, high-value litigation work while also shaping the direction of a growing advocacy team.You will operate independently, without supervision, undertaking the most technically demanding advocacy, advisory and drafting work. In addition, you will play a significant role in mentoring junior lawyers, supporting team development and contributing to client strategy and business growth. Key Responsibilities • Handle a broad range of complex advocacy matters, including: multi-track trials and high-value hearings, complex interlocutory applications and CCMCs, JSMs, sanctions, recoveries and specialist proceedings., • Draft and settle high-value and complex pleadings, • Provide strategic legal advice to senior stakeholders and clients, • Travel to North West courts., • Develop and maintain at least one recognised niche specialism, • Act as a key technical resource across core practice areas, • Supervise and mentor junior advocates, • Assist with, or lead, the management of sub-teams, • Deliver training and legal updates across the wider business, • Build strong relationships with key clients and internal stakeholders, • Contribute to product development and client-facing initiatives, • Support the growth and market profile of the in-house advocacy team What you'll need to succeed • Qualified Barrister (practising certificate) or Solicitor Advocate with Higher Rights of Audience, • 7+ years' PQE or call, • Proven track record as an advocate across multiple disciplines, • Strong experience in at least three of the following: insurance fraud, personal injury (EL/PL), large loss, costs or professional negligence, • Demonstrable technical excellence and ability to handle complex litigation independently, • Experience mentoring or managing junior team members, • Strong commercial awareness and client-facing capability, • Established reputation as a trusted advisor internally and externally What you'll get in return • Highly competitive salary and incentive scheme, • 25 days' holiday with buy/sell options, • Private medical insurance (family cover), • Health cash plan and 24/7 GP access, • Income protection and life assurance, • Pension scheme with employer contributions, • Flexible benefits including cycle to work, tech and gym schemes, • Clear senior progression pathway and leadership opportunities, • A platform to build a recognised specialist practice and profile What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: ParalegalContract Type: PermanentSalary: £33,619.98 per annum (£37,101.35 is achieved after 12 months successful performance in the role)Working Hours: 35 hours per weekWorking Pattern: Monday to Friday- HybridLocation: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Paralegal You will be part of and support the in-house Legal Team with building compliance work, including but not limited to, access for damp and mould inspections, electrical inspections, gas safety checks, fire safety work and stock condition surveys. You will provide high quality, responsive and consistent legal support on access matters from start to conclusion. This will include checking receipt of legal documentation such as legal packs and Court Orders, accurately drafting Court paperwork, including claim form, particulars of claim, draft orders and witness evidence.About you We are looking for someone with • A Degree from a recognised UK university or equivalent (or qualification gained from a non-UK university). • Excellent database management skills. • Excellent written and oral communication skills. • High level of IT literacy and excellent research skills. • Ability to build strong working relationships within TRGL and with external stakeholders and advisers.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile• Provide high quality, responsive and consistent legal support on access matters from start to conclusion. This will include: • Checking receipt of legal documentation such as legal packs and Court Orders. • Accurately drafting Court paperwork, including claim form, particulars of claim, draft orders and witness evidence. • Updating our electronic case management system and customer relationship management system (Salesforce) to ensure case information is up to date at all times. • Preparation of Court bundles. • Updating the Legal Team’s diaries with hearing dates. • Attendance at Court to represent TRGL. • Drafting Briefs to Advocates. • Instructing Process Servers. • Liaising with the Court about applications and discontinuing cases where necessary.• Work closely with other members of the Legal team and colleagues in the Building Compliance team to help develop an efficient, cost-effective process using internal systems for handling access matters and support with identifying and overcoming any issue with the process.• Ability to handle a high volume of work with competing priorities / deadlines.• Adhere to any applicable internal timescales/service standards.• Ensure that use of the Legal case management system and customer relationship management system (Salesforce) is maintained and optimised to deliver an excellent service for access matters, including using templates.• Attend meetings with the Housing Litigation team and Building Compliance team to discuss access matters as required.• Assist with managing the Housing Litigation Team’s SharePoint and intranet pages.• Be an effective team player and contribute to the wider team, which may include providing support with matters other than Building Compliance work, as and when required. • Be an excellent ambassador for the Legal team and support the business positively and constructively in achieving its corporate objectives.• Work towards personal and team objectives and attend training opportunities, as required.• Adhere to the business’ policies and procedures. Person specificationKnowledge, Skills and...

Your new companyAre you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. My client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis.My client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. Based in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed. Your new roleThe position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas.Some of your duties will include but not limited to Lead and optimise the organisational processesResponsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently.Lead and supervise multiple teams across various departments to ensure seamless workflow and high performance.Develop, implement, and monitor operational strategies aligned with organisational objectives.Oversee resource management, staffing, and procurement, to optimise operational efficiency.Establish and maintain quality standards, ensuring compliance with industry regulations and internal policies.Analyse operational data to identify areas for improvement and implement effective solutions.Foster a positive organisational culture centred on teamwork, accountability, and continuous improvement.Collaborate with executive management to develop long-term plans and operational policies.Manage relationships with external vendors, partners, and stakeholders to support organisational objectivesWhat you'll need to succeedProven legal experience in supervising teams within a management or leadership capacity.Strong management skills with the ability to oversee multiple projects simultaneously.Demonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals.Excellent organisational skills with the ability to analyse complex information and make informed decisions.Strong communication skills, both written and verbal.This role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management.What you'll get in returnCompetitive salary at between £50,000 to £55,000 per annum Great city centre location Contemporary officesHybrid model after probation Selection of benefits Supportive and dynamic teamProgression opportunities What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Customer Service Team Leader Contract Type: Fixed term for up to 12 months Salary: £39,912.07 (£43,869.98 is achieved after 12 months successful performance in the role) plus 10% night allowance Working Hours: 35 hours per week, full time Working Pattern: 4 nights out of 7 on a rotational basis. 10pm – 8am Location: Liverpool, Speke If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Kindly note, we ask that if you’ve submitted an application within the past 6 month, at this stage, you need not apply.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Customer Service Team Leader We are looking for a Customer Service Team leader to provide strong, values-led operational leadership, ensuring a resilient support structure within the Customer Service Centre. You will lead and develop a multidisciplinary team delivering a high-quality, right-first-time, customer-focused 24/7 omni-channel service to internal and external customers, driving inclusivity, responsiveness and continuous improvement. You will take accountability for team performance, leading coaching, motivation and development, while ensuring effective adherence management across all service channels. About you We are looking for someone with • Data driven & evidence-based experience in leading high performing teams • Business focused with a strong willingness to monitor and deliver KPI’s and drive team performance • Experience in providing on the job coaching to support staffWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to be considered

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced Senior IT Support Analyst to join our Technology team. This is an excellent opportunity for a skilled IT professional who enjoys solving complex technical issues, mentoring colleagues, and delivering outstanding customer support. The Role • Act as an escalation point for complex application and infrastructure issues., • Provide technical support via phone, email and onsite assistance., • Mentor and support junior Service Desk team members., • Manage and resolve incidents, service requests and user issues efficiently., • Maintain technical documentation and contribute to the firm's knowledge base., • Liaise with third-party suppliers to ensure timely resolution of support tickets., • Support business-critical applications, telephony systems and core IT services.About You, • Previous experience in a busy IT Service Desk or Support environment., • Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365., • Experience supporting virtualised and hybrid cloud environments., • Knowledge of Citrix, Remote Desktop Services and endpoint management., • Understanding of networking fundamentals and IT service management processes., • Excellent troubleshooting, communication and customer service skills., • A proactive approach with the ability to perform well under pressure.Desirable Skills, • ITIL, Azure Fundamentals, CompTIA or similar certifications., • Experience with Microsoft Dynamics, PowerApps or Salesforce., • Previous experience within legal, claims or fleet management environments. If you're a motivated IT professional looking to take the next step in your career and join a supportive, fast-paced technology team, we'd love to hear from you.

A fantastic opportunity has arisen for an experienced Post Completion Administrator to join a growing, technology-driven law firm. This is a key role within the Residential Conveyancing team, responsible for managing all post-completion processes and supporting the firm’s compliance and audit functions. This position is ideal for someone highly organised, detail-focused and confident working in a compliance-driven environment. Role Overview You will handle all post-completion matters across purchases, sales, transfers of equity and re-mortgages, ensuring accurate submissions, timely responses and full compliance with SRA, lender and internal requirements. The role also includes conducting structured file audits and supporting the firm’s regulatory obligations. Key Responsibilities Post Completion Work • Managing all post-completion matters for residential property transactions (purchases, sales, transfers, re-mortgages)., • Preparing, checking and submitting Land Registry applications (AP1, FR1, etc.)., • Responding to Land Registry requisitions promptly and effectively., • Ensuring correct registration of titles, charges and restrictions., • Liaising with lenders to meet post-completion and panel requirements., • Monitoring post-completion diaries and deadlines., • Ensuring undertakings are satisfied and recorded., • Instructing accounts to reconcile and refund residual balances., • Closing files in line with internal procedures. File Audit & Compliance • Conducting regular audits of open and closed conveyancing files., • Reviewing files against SRA Accounts Rules, Code of Conduct, lender handbook requirements and internal risk frameworks., • Identifying compliance issues, risks and training needs., • Preparing clear audit reports with findings and recommendations., • Working with fee earners and management to resolve audit points., • Maintaining audit logs and compliance records.Key Skills & Experience, • 3–5 years’ experience in residential conveyancing post-completion., • Strong working knowledge of Land Registry procedures and lender requirements., • Experience handling requisitions and complex registrations., • Previous file audit or compliance experience (highly desirable)., • Excellent accuracy, organisation and time-management skills., • Ability to manage high-volume workloads and strict deadlines., • Proficient in case management systems (LawLink experience advantageous).Personal Attributes, • Methodical and process-driven., • Strong sense of accountability and ownership., • Commercially aware with good risk sensitivity., • Confident communicator with fee earners, lenders and regulators., • Able to work independently and collaboratively.What We Offer, • Competitive salary based on experience., • Flexible/hybrid working options after training., • Opportunity to join a modern, growing, tech-focused legal practice., • Exposure to compliance and regulatory functions within a forward-thinking firm. If you have strong post-completion experience and are looking for a role with responsibility, progression and stability, we’d love to hear from you. Apply now to be considered or contact Steph McCormack at MLR Legal Recruitment

Job Purpose and Scope: The post holder will be an experienced procurement professional providing specialist knowledge and advice to colleagues, senior management and suppliers. There is a requirement for substantial working experience in procurement to deal with complex and high-risk issues across a range of procurement and contract management areas. As a Procurement Category Manager, there is responsibility for managing procurement activities within a given category, supporting the development of the procurement strategy and implementing that category strategy. It is expected for a Procurement Category Manager to proactively question and challenge Council practice and procedures based on improvements in technology, updates in legislation and the application of best practice Procurement Category Managers are accountable for the outcome of each procurement. There is a requirement to support the supervision of a small team of procurement professionals and a wide range of stakeholders in the procurement of goods, services and works. Performance Indicators • Delivery of specified results e.g. outputs, volumes, savings, social value, etc., • Audit feedback and input, • Achievement of medium to long term milestones, • Quality of supplier relationships, • Internal profile, customer satisfaction (internal and/or external), client and/or stakeholder feedback and service level measures, • Workforce indicator such as turnover, timeliness, absenteeism, etc. Main Duties The following are a range of duties appropriate to the role of Procurement Category Manager: • Operate compliantly within the new Procurement Act 2023; the Sefton Contract Procedure Rules (CPRs) applicable from 24 February 2025; support Service Teams to ensure their compliance to the Procurement Act 2023 and the new CPRs by providing clear and consistent advice, support and guidance, to ensure compliance in all our procurement activities and to protect the Council from procurement related challenges., • To apply expert knowledge and technical assurance to influence strategic spending decisions across the Council by working in partnership with the Council’s Commissioners, Contract Lawyers and external advisors/partners to develop strategies which maximise value for money on contracts, minimise risk and exposure, align with Council Policies, including Contract Procedure Rules., • Provide procurement expertise, including training when required, experience and support to Service and Project Teams in early market engagement, taking key services to market, advising on appropriate but effective and efficient procurement routes and legal requirements through to implementation that supports the Council delivery services., • Develop and deliver tendering support activities to service areas to ensure key timescales are adhered to. This includes defining and monitoring KPI’s, producing timely and accurate reporting to evidence progress, developing market analysis, designing routes to market, navigating the Councils procurement process, building compliant evaluation models, structuring contracts and managing the tendering and evaluation process/interactions with the marketplace using the Council’s chosen electronic opportunities portal. If you are interested in this role please send your updated CV in the first instance.

Job Title: Director of the Customer HubContract Type: Permanent Salary: To be discussed at interviewWorking Hours: 35 hours per week, full time Working Pattern: Monday to Friday, hybrid Location: Liverpool, SpekeIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as the Director of the Customer Hub The Director of the Customer Hub leads the strategy and delivery of Riverside’s high-volume, customer-facing services, with full responsibility for areas such as customer contact, complaints, income management, lettings, and tenancy services. As part of the senior leadership team, the role drives organisational performance and customer experience by using data and insight to improve efficiency and shape service delivery. It balances customer outcomes with operational performance and financial sustainability, ensuring effective demand management, strong income collection, reduced void losses, and regulatory compliance. The role is key to building trust in the organisation by ensuring consistent, high-quality, and accessible customer interactions aligned with Riverside’s values.About you • You are an accomplished senior leader with a strong track record in high-volume, customer-focused operations within regulated environments. You bring extensive experience in areas such as contact centres, income management, lettings, and tenancy services, consistently delivering strong performance and service outcomes. • Data-driven and strategic, you use insight and customer feedback to improve efficiency, demand management, and the overall customer experience. You balance operational performance with financial sustainability, with a solid understanding of regulatory requirements. • A confident and resilient leader, you inspire high-performing teams, foster collaboration and accountability, and communicate effectively with stakeholders at all levels. You are committed to delivering equitable, high-quality services and are CIH qualified (or working towards).Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed a interview.Applications may close before the deadline, so please apply early to be considered. Role ProfileStrategic Leadership & Organisational Contribution • Play an active role as a member of the Leadership Team, contributing to organisational strategy, service improvement and regulatory assurance. • Provide visible, values led leadership across communities and colleagues, modelling high standards of communication, accountability and collaboration, aligned to Our Riverside Way. • Lead and inspire geographically dispersed teams, embedding a strong culture of accountability, customer focus and continuous improvement. • Build strong relationships and work collaboratively across directorates and with external stakeholders to resolve complex, cross cutting customer and operational challenges, ensuring seamless customer journeys and clear accountability for customer outcomes. • Act as a senior ambassador for Riverside, representing the organisation in sector forums, benchmarking activity and relevant external partnerships. • Identify, assess, escalate or mitigate emerging risks, performance issues and demand trends that could impact customer outcomes, service delivery or regulatory compliance. • Be accountable for Director-level budgets, ensuring efficient use of resources and always striving to deliver increasing value for money. • Provide clear, evidence based reporting and assurance to Executive Leadership Team, Board and Committees.Customer Access, Demand and Operational Performance • Lead the delivery of multi-channel customer contact services ensuring:...

Job Title: Engineer – Salesforce, Digital and TechnologyContract Type: PermanentSalary: £67,174.96 per annum (£74,072.88 is achieved after 12 months successful performance in the role)Working Hours: Full Time – 35 HoursWorking Pattern: Monday to Friday Location: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as an Engineer Riverside Digital and Technology embeds DevOps as a key method of its delivery approach and principles, the value that it delivers relies on maintaining a certain cadence, so the role holder will make sure that they work together with all members of their Chapter to deliver that value. As a Salesforce developer you will focus on Apex development to deliver new functionality and enhancements to the Riverside Salesforce platform.About you We are looking for someone with: • Significant demonstrable experience with Salesforce development • Proven experience with programming with Apex, Lightning Components, and Visualforce • Experience in creating custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Experience with Service Cloud and Community Cloud (primary) or Sales Cloud (secondary) Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery • Support the COO and Head of Liverpool in the strategic management and ongoing development of the office, • Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence, • Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers, • Build strong, trusted relationships with partners, fee-earners, and business support functions, • Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration • Translate strategic priorities into practical, deliverable actions across the Liverpool office, • Lead and support cross-functional projects and transformation initiatives, • Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals, • Drive continuous improvement, identifying opportunities to enhance processes, services, and performance, • Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption • Work closely with technology and innovation teams to bring AI strategies to life within operations, • Identify opportunities to introduce automation, intelligent workflows, and new tools, • Lead the embedding and adoption of AI-enabled processes across teams, • Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement • Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture, • Act as a connector across teams, ensuring alignment between functions and leadership, • Support engagement initiatives, office experience, and hybrid working practices, • Provide leadership to internal groups and committees, strengthening collaboration and communication, • Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement • Act as an ambassador for the Liverpool office, both internally and externally, • Build and maintain relationships with local organisations and community groups, • Lead community and engagement initiatives that reflect a strong commitment to the region, • Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance • Support business continuity planning and resilience frameworks, • Work closely with risk and operational teams to ensure robust processes are in place, • Represent the Liverpool office in firm-wide operational forums, • Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: • A strong background in the legal sector or professional services industry., • Proven ability to manage and optimise service delivery processes., • Excellent organisational and project management skills., • Strong communication and stakeholder management capabilities., • A good understanding of legal and regulatory compliance requirements. Job Offer • Competitive salary ranging from £80,000 to £100,000 per annum., • Comprehensive and excellent benefits package., • Opportunities to work within a well-established professional services organisation in London., • A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!

Job Title: Business Analyst Contract Type: Permanent Salary: £57270.60 (£63125.84 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool, Speke If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Business Analyst As a Business Analyst, you will be responsible for analysing complex business problems and supporting the design of new solutions, products and services to support the Riverside Transformation Portfolio. You work as part of a project team with responsibility for undertaking in-depth analysis and capturing business needs to help identify products and services that provide business solutions to complex problems.About you We are looking for someone with • Experience of working as a Business Analyst as part of a project team in delivering at a fast pace in a changeable environment • Strong understanding of the housing sector and in particular Customer Services. • A strong understanding of the housing sector and in particular Customer ServicesWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Job Title: Customer Service Team Leader Contract Type: Permanent Salary: £39,912.07 (£43,869.98 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday – Sunday between the hours of 7am – 10pm with the requirement to work 1 in 4 weekends Location: Liverpool, Speke If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Kindly note, we ask that if you’ve submitted an application within the past 6 month, at this stage, you need not apply. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Customer Service Team Leader We are looking for a Customer Service Team leader to provide strong, values-led operational leadership, ensuring a resilient support structure within the Customer Service Centre. You will lead and develop a multidisciplinary team delivering a high-quality, right-first-time, customer-focused 24/7 omni-channel service to internal and external customers, driving inclusivity, responsiveness and continuous improvement. You will take accountability for team performance, leading coaching, motivation and development, while ensuring effective adherence management across all service channels. About you We are looking for someone with • Data driven & evidence-based experience in leading high performing teams • Business focused with a strong willingness to monitor and deliver KPI’s and drive team performance • Experience in providing on the job coaching to support staffWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Job Title: Technical & Complex Repair ManagerContract Type: PermanentSalary: £ 58238.15 (£64198.01 is achieved after 12 months successful performance in the role)Working Hours: Full Time – 35 HoursWorking Pattern: Monday to Friday Location: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Technical & Complex Repair Manager As part of a sector leading service, you will be responsible for the management and functions related to all Housing Condition claims and Alternative Dispute Resolution, ensuring they are dealt with efficiently and effectively to repair customer trust and reduce the Group’s financial liability. Responsible for the management and functions related to the in-house stock condition survey programme, ensuring they are delivered efficiently and effectively to inform future investment decisions and business planning. Support the Head of Performance & Improvement (Asset Strategy & Delivery) in the development of the approach to housing condition compliance. To provide a centre of excellence for technical building enquiries, case management and support functions ensuring the Group meet our regulatory and legislative responsibilities and properties are in a safe and sound condition. Lead the complex and technical repair activity, including oversight of Local Authority Enforcement Action and Category 1 Health and Safety Rating Risks for Asset Services. Build the capability of the team through the development and implementation of relevant policies and procedures, the sharing and adoption of best practice initiatives and professional development through training. Lead on communications for this workstream to ensure customers and colleagues are informed of change and progress developments in a timely manner. Mitigate the impact of incidents to reduce the risk of regulatory escalation that could lead to reputational damage or legal action against The Riverside Group.About you We are looking for someone with • Experience of successfully leading, managing, and motivating multiple teams, including man-aging team performance with a proven track record of policy and service development in a complex multi-site environment. • Results driven and commercially aware with a focus on continuous improvement and the ability to drive change. • Sound knowledge of key business risk, sector risk, property safety risk to customers and abil-ity to horizon scan and assess impact on business and customers. • Proven track record in delivering programmes of work, with effective contract management skills including managing service and maintenance contracts and a good understanding of project management methodologies. • Evidence of using sound judgement when making effective decisions.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

Architectural Technician A regional house builder have a requirement for an Architectural Technician to join their Design & Technical team based in Merseyside. Reporting to the Technical Director you will assist with the appointment of and liaison with external consultants; produce AutoCAD house type and working drawings and support the Design and Planning Manager with the management of the business’s standard house type portfolio and the developments of standard Part L specification Within this role you will develop and maintain good working relationships with consultants, subcontractors and material supply chains ensuring communication is effective and prompt where needed. Duties and responsibilities: Role Responsibilities • Preparation of drawn information, and collation of consultant information, suitable for obtaining all relevant permissions including planning, building control and building warranty, and for construction purposes, • Check external consultants’ drawings, documents and reports., • Ensure all designs are economical, in line with site start budget allowances, and produced in accordance with development programme timescales, • Produce AutoCAD house type and working drawings., • Produce AutoCAD planning layouts and all associated drawings and visualisations., • Preparation and collation of planning applications, including applications for discharge of details reserved by planning conditions., • Preparation and collation of Building Regulations and NHBC Applications., • Liaise with necessary council officers, statutory authorities and NHBC to obtain approvals., • Liaise with solicitors on the preparation of legal drawings and documents., • Produce tender drawing packs liaising with commercial staff on any queries., • Produce construction drawing packs liaising with suppliers, subcontractors, and internal staff on any queries., • Manage budgets and payments., • Ensure information for management company procurement is done in line with programme and accurate., • Attend monthly development team meetings and contribute proactively to discussions on development performance. Ensure technical matters are discussed with cost and programme delivery being key considerations., • Attend site weekly and liaise with the construction and commercial staff to review and remedy technical queries. Skills and experience required: • Architectural degree., • Minimum 3 years’ experience working in a technical role at a reputable housebuilder., • Strong understanding of UK Building Regulations and NHBC standards., • Commercial awareness and analytical ability., • Proficient in Microsoft Office and AutoCAD What’s on offer? • Competitive pay & generous pension, • 25 days holidays plus bank holidays, • Flexible working options available, • Investment in your learning, personal development and technology, • A wide range of benefits

Head of Enforcements Location: Liverpool Salary: £Competitive Contract Type: Perm Position Type: Full Time Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. The Head of Enforcement leads the firm’s enforcement and recovery function, overseeing the execution of court judgments, debt recovery strategies, asset tracing, and enforcement proceedings. This role ensures efficient, compliant, and commercial enforcement activities while driving client satisfaction and revenue generation. Key Responsibilities Leadership & Strategy • Develop and implement the firm’s enforcement strategy aligned with business objectives, • Lead, manage, and mentor the enforcement team (lawyers, paralegals, support staff), • Monitor performance targets (recoveries, timelines, cost efficiency) and monitor delivery, • Drive innovation in enforcement processes, including use of technology and data Enforcement & Recovery Management • Oversee all enforcement actions, including:, • Part 8 procedures’, • Writs/warrants of control, • Charging orders, • Attachment of earnings orders, • Third-party debt orders, • Insolvency actions (bankruptcy/winding-up), • Advise on complex or high-value enforcement strategies, • Supervise asset tracing and recovery efforts, • Ensure effective case progression from judgment to recovery, • Ensure all enforcement activities comply with relevant legal and regulatory frameworks (e.g., FCA, SRA, CPR), • Oversee complaints handling related to enforcement actions Client Relationship Management • Act as senior point of contact for clients, • Provide strategic advice on enforcement options and risks, • Deliver regular reporting on recovery performance and outcomes Operational Performance • Improve workflow efficiency and case management systems, • Track KPIs including recovery rates, turnaround times, and client satisfaction Key Skills & Experience Essential • Qualified solicitor (or equivalent) with significant experience in litigation and enforcement, • Strong technical expertise in civil procedure rules and enforcement mechanisms, • Proven leadership and team management experience, • Commercial awareness and client-focused mindset, • Experience handling high-volume and high-value enforcement portfolios Desirable • Previous experience with Proclaim, • Experience in debt recovery, insolvency, or asset recovery, • Familiarity with enforcement technology platforms and data analytics, • Established client relationships or business development track record Key Competencies • Strategic thinking and alignment, • Leadership and people development, • Negotiation and influencing skills, • Attention to detail and risk awareness, • Results-driven with strong accountability Reporting Line • Reports to: Director/ Head of Litigation, • Direct reports: Enforcement team (lawyers, paralegals, admin) Company Values: We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. • We support, • We surpass, • We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. • A competitive salary, • 23 days holiday + your Birthday off + plus 8 bank holidays., • Income protection, dental plan, critical illness cover & death in service cover, • Employee Assistant Programme., • Workplace pension scheme., • Free onsite weekly classes and well-being programmes., • Discounted onsite Restaurant, Coffee Shop / Café., • Secure bike storage., • The opportunity to develop a rewarding and successful career with a wonderful Law firm.

About Us: Join a fast-growing law firm transforming group litigation. KP Law is not your typical law firm. We believe what we are doing is unique in the Group Action claim space and sets us apart from our competitors We represent more than 500,000 clients across large-scale group action claims, combining legal expertise, smart processes and cutting-edge technology to deliver exceptional outcomes and client experiences. We’re now looking for a Project Manager to help drive the next phase of our growth leading high-impact projects, shaping the way we work, and helping deliver a best-in-class claims platform. If you enjoy solving problems, leading collaborative teams, and delivering meaningful change in a fast-moving environment, we’d love to hear from you. Why join KP Law as a Project Manager? At KP Law we manage project delivery differently to traditional methods. We are constantly learning, evolving, and delivering new and innovative pieces of work. This often means projects don't have a pre-defined path based on previous projects, so it's important you are comfortable with being able to work with colleagues to quickly understand what is required and how to plan and deliver it at pace, self-learn and find solutions to new challenges. You will lead delivery squads working on projects that directly impact how we serve hundreds of thousands of clients. You will work alongside talented legal, operational and technology teams, helping shape both our platform and the future of group litigation. At KP Law, you’ll have the opportunity to: • Lead exciting claim delivery and technology projects, • Work with best-in-class technology products including Salesforce, Generative & Agentic AI, client mobile apps and other 3rd party integrated software tools, • Influence how we develop our project management and delivery practices, • Collaborate with passionate people who genuinely want to make a difference, • Add to your CV experience through exposure to different project types in a growing, ambitious business Role Summary: As a Project Manager, you will be part of our Business Solutions team alongside Business Analysts, Developers and Data Specialists. Together, the team delivers the platform that underpins our legal and operational services by combining people, process and technology to support large-scale claims management and client delivery. Our squads are made up of Project Managers (you!), Business Analysts, Software Developers and legal/operational SME's. Squads work together collaboratively to: • Onboard new claims and support ongoing claim delivery, • Develop new processes, • Develop new platform capability Key Duties & Responsibilities: You will be responsible for ensuring projects are successfully delivered on time, within scope and within budget. Your responsibilities will include: • Leading the delivery squad to define, execute and launch project deliverables, • Defining scope, timelines, activities, resources and budgets, • Building and maintaining clear project plans and schedules using PM tools (Monday.com), • Managing project risks, dependencies and opportunities, • Coordinating stakeholders across legal, operational and technology teams, • Tracking and communicating project progress and KPIs, • Delivering clear and meaningful project reporting, • Maintaining accurate project documentation and repositories, • Driving continuous improvement through lessons learned and best practice, • Acting as a champion for change across the business., • Supporting collaboration across multidisciplinary delivery squads About you: We’re looking for an ambitious and proactive Project Manager who thrives on solving complex problem, thinking outside the box, and adapting quickly in a fast-paced, ever-changing environment. You’ll be a confident communicator and collaborator with a results-driven mindset, strong organisational skills, and the ability to balance immediate priorities with long-term strategic goals. You understand that success comes from taking full ownership of projects from inception to delivery, demonstrating accountability, sound decision-making, and a clear strategic vision. You’ll bring fresh ideas, challenge conventional thinking. Build strong relationships across teams and with stakeholders, able to pivot and work in a fast-changing environment to drive successful outcomes and lasting impact. If this sounds like you, then this may just be the role for YOU! Skills and Experience: • Proven working experience in project management., • Strong experience in building and maintaining schedules in PM tools such as Monday.com and being able to show inter team dependencies., • Understanding the Software Development Life Cycle and the role of each of the functional teams involved in project delivery., • Excellent knowledge MS Excel, Word, PowerPoint, SharePoint & Monday, • Ability to build effective, trusted relationships at all levels within the organisation and with external stakeholders and service providers, • Excellent communication and interpersonal skills with the ability to take complex scenarios and to break them into easily understandable deliverables, • Strong team player with the ability to influence and enable multiple teams, • Highly self-motivated with the ability to meet tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Ability to manage multiple projects in an agile way, with the right level of engagement and priority that adds value., • Strong negotiation skills with the ability to skilfully navigate competing priorities and business demands., • Project Management certification (PMP or equivalent) preferred but not essential., • Ability to travel to all our offices Our Culture & Values KP Law is a values-led firm with an inclusive and supportive culture. We believe great results come from collaboration, accountability and continuous improvement and we’re committed to creating an environment where people can thrive. Our values are: • Excellence in Everything, • Together We Achieve More, • There’s Always a Way We are proud to be an equal opportunities employer and welcome applications from all backgrounds. Benefits We offer a competitive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • 25 days holiday, plus bank holidays, • Company contributory pension scheme, • Life assurance, • Free Snacks/Refreshments, • Hybrid working (3 days in the office, 2 days from home), • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme, • State of the art working environment

Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth.\n\nClient Details\n\nThis is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results.\n\nDescription\n\nThis position offers a unique blend of operational leadership, strategic delivery, and transformation.\n\nYou'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives.\n\nAlongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows.\n\nOperational Leadership & Delivery\n\nSupport the COO and Head of Liverpool in the strategic management and ongoing development of the office\nOversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence\nAct as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers\nBuild strong, trusted relationships with partners, fee-earners, and business support functions\nEnsure service levels, turnaround times, and client experience standards are consistently met \n\nStrategy, Change & Integration\n\nTranslate strategic priorities into practical, deliverable actions across the Liverpool office\nLead and support cross-functional projects and transformation initiatives\nAct as a key anchor for change and integration activity, ensuring alignment with wider organisational goals\nDrive continuous improvement, identifying opportunities to enhance processes, services, and performance\nPromote a culture of accountability, efficiency, and measurable outcomes \n\nInnovation & AI Adoption\n\nWork closely with technology and innovation teams to bring AI strategies to life within operations\nIdentify opportunities to introduce automation, intelligent workflows, and new tools\nLead the embedding and adoption of AI-enabled processes across teams\nChampion a mindset of innovation, curiosity, and smarter ways of working \n\nPeople, Culture & Engagement\n\nMaintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture\nAct as a connector across teams, ensuring alignment between functions and leadership\nSupport engagement initiatives, office experience, and hybrid working practices\nProvide leadership to internal groups and committees, strengthening collaboration and communication\nEnsure the office remains a vibrant, engaged, and supportive environment \n\nCommunity & External Engagement\n\nAct as an ambassador for the Liverpool office, both internally and externally\nBuild and maintain relationships with local organisations and community groups\nLead community and engagement initiatives that reflect a strong commitment to the region\nOversee social and engagement programmes that foster connection, belonging, and pride \n\nGovernance, Risk & Performance\n\nSupport business continuity planning and resilience frameworks\nWork closely with risk and operational teams to ensure robust processes are in place\nRepresent the Liverpool office in firm-wide operational forums\nManage operational and social budgets, ensuring effective resource allocation \n\nProfile\n\nA successful Service Delivery Manager should have:\n\nA strong background in the legal sector or professional services industry.\nProven ability to manage and optimise service delivery processes.\nExcellent organisational and project management skills.\nStrong communication and stakeholder management capabilities.\nA good understanding of legal and regulatory compliance requirements.Job Offer\n\nCompetitive salary ranging from £80,000 to £100,000 per annum.\nComprehensive and excellent benefits package.\nOpportunities to work within a well-established professional services organisation in London.\nA chance to make a meaningful impact in the legal sector.If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London

Your new company \nAre you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. \nMy client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis.\nMy client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. \nBased in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed. \n\nYour new role \nThe position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas.\nSome of your duties will include but not limited to \nLead and optimise the organisational processes\nResponsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently.\nLead and supervise multiple teams across various departments to ensure seamless workflow and high performance.\nDevelop, implement, and monitor operational strategies aligned with organisational objectives.\nOversee resource management, staffing, and procurement, to optimise operational efficiency.\nEstablish and maintain quality standards, ensuring compliance with industry regulations and internal policies.\nAnalyse operational data to identify areas for improvement and implement effective solutions.\nFoster a positive organisational culture centred on teamwork, accountability, and continuous improvement.\nCollaborate with executive management to develop long-term plans and operational policies.\nManage relationships with external vendors, partners, and stakeholders to support organisational objectives\n\nWhat you'll need to succeed \n\nProven legal experience in supervising teams within a management or leadership capacity.\nStrong management skills with the ability to oversee multiple projects simultaneously.\nDemonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals.\nExcellent organisational skills with the ability to analyse complex information and make informed decisions.\nStrong communication skills, both written and verbal.\nThis role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management.\n\nWhat you'll get in return \nCompetitive salary at between £50,000 to £55,000 per annum \nGreat city centre location \nContemporary offices\nHybrid model after probation \nSelection of benefits \nSupportive and dynamic team\nProgression opportunities \n\nWhat you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

HR Director, Up to £150,000 + Strong Benefits, Remote Working with some travel (UK & Internationally) Overview of the HR Director: This role requires a skilled senior HR Director, with a high growth mindset, and strong regional knowledge and experience, to support our clients global businesses. Partnering with Group Leaders, Senior stakeholders, other HR Leaders and HR Leadership counterparts in the Rest of the World (Rest of the World defined as UK, Ireland, Europe, Africa and APAC). The HR Director defines the needs, implements the regional strategy, co-creates talent solutions, and provides leadership and support for the Portfolio Manager, Group Leaders and HR Partners within the business units. The HR Director will need to be the voice of the collective and individual businesses within the Region as required, providing input into the development of global HR strategies. Acting as a trusted consultant and partner to the Rest of the World client group, across all aspects of talent planning and management, you will also provide oversight, direction, and development for all HR teams across their Region and ensure compliance with all legislative and Portfolio practices. HR Director Duties: • Support the Management in the creation of the HR strategy; translate strategic plans into HR initiatives that achieve the end goal; and oversee the implementation within your Region to ensure all the key objectives are met., • Be strategically minded and growth focused, anticipating business needs in advance of the growth of Region. This includes identifying high potential talent within the Region for future roles, having robust EDPs and succession plans in place; and providing opportunities for the HR team to get exposure to and training in relevant areas, enabling them to be developed and therefore considered as a candidate for future roles., • Continually develop a strong business acumen, regularly keeping updated and aligned on, and understanding, the business strategy, goals, priorities, talent strengths and risks. Ensure you are keeping informed/aware of industry trends and market practices, • Build strong partnerships with your key Business Leaders/Stakeholders (including corporate function leaders within finance, legal, IT) and gain their support and buy-in to HR practices and initiatives., • Develop future HR Leaders to support the anticipated growth for the Region, • Drive and support a high-performance culture within the business, whilst also providing thoughtful and effective coaching to leaders on all aspects of leadership to help grow, develop, and maximise their capabilities, • Partner with the Group HR Leader, the ROW HR Leader, HR Directors, HR Specialists to create mandatory and optional programmes, playbooks, policies, etc, • Develop and implement programmes such as career paths, identifying high potential performers, succession planning (incl. identifying external talent), gap analysis leadership development, technical development, DEI, etc., • Partner with Rest of the World (ROW) to ensure a consistent approach operationally to L&D Programs, Talent Development, Succession planning, sharing when it makes best business practices., • Be the expert on employment legislation; responsible for ensuring compliance with all legislative and Portfolio requirements and practices. Ensure you stay current/updated on all employment law and compliance for the region, and ensure effective plans are in operation to mitigate risk., • When required, take the lead, or work as part, of the due diligence team to gather, review, and assess data/information on the business’s various HR practices, flagging any inconsistencies or areas of potential concern, and providing recommendation on how to address, • Acting as a true HR Business Partner to all Portfolio employees based in Rest of the World, supporting the full employee lifecycle (recruitment to offboarding) and ensuring all RoW-specific processes and communications take place., • Partner with Senior Management and Group Leaders on a wide range of talent management and organisational business challenges. Provide strategic and operational advice and recommendations to both business leaders and HR partners (such as organisational design, workforce planning, leadership development, performance optimisation, talent assessment, succession planning, employee relations, change management, leadership coaching, retention, etc.) Experience Needed: • Able to think strategically and tactically execute on key initiatives/deliverables. Must be willing and able to be hands on and deliver., • Experience working in a high-growth business and demonstrated ability to deal effectively with ambiguity and change in a fast-paced environment., • Sound business acumen and able to understand commercial drivers., • Strong sense of ownership and drive, with a proven track record of success within a regional director role., • Expert/extensive, sound knowledge of employment law across the UK, Ireland, and Europe and at least a sound knowledge of employment law knowledge in Africa and APAC, with the ability to know when to seek out additional expertise when required., • Flexibility to work across all of Rest of World (including UK, Ireland, Europe, and APAC), with confidence of what you do know and confident when to bring in other regional HR expertise, bring in 3rd party expertise., • Previous experience working in Software/SaaS/technology and the Banking, Insurance or Professional Services industry, particularly in a high-growth business, is highly desirable., • Ability and willingness to travel as and when needed, at times with short notice, is essential.

Location Winchester with hybrid home working Hours 37.5 hours per week, Monday to Friday 09.00 - 17.30 Basis Permanent Salary £30,000 per annum with OTE £35,000 - £38,000 + enhanced benefits package About us We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living. Our developments are beautifully designed, offering stunning community living for the over sixties. We have created an exciting new opportunity for a Sales & Lettings Progressor to join our fantastic Sales & Lettings team. About our role While our long-term goal is to transition to Build-to-Rent (BtR), we currently have over 200 homes available for purchase, which require the support of our dedicated Sales Progression Team, who play a vital role in driving the pipeline from initial reservation through to legal completion within set timelines. They are essential to the Sales & Lettings department, not only in working together to help hit our targets, but also collaborating with the treasury team to meet critical deadlines. Reporting to the Sales Operations Manager, you’ll be joining a small, highly motivated team that is an integral part of the Sales & Lettings department. Key responsibilities will include Sales • Through your research & with estate agents, establish a 4-6 week selling price for our customer's property, • Make introductions with our customers' estate agents, • Ensure that our customer's estate agent is aware of the conditions of sale and any discounts or incentives offered, and the target exchange/completion dates agreed by both parties, • Maintain regular and routine contact with estate agents to obtain progress updates regarding the status of our customers' property, including the number of viewings, feedback, price reductions or offers, • Liaise with our own solicitors to ensure all enquiries are responded to in a timely manner, • Attend weekly sales progression meetings with the regional customer teams, providing the most up-to-date information regarding the status of reservations and what actions are required to stimulate the pipeline, • Work in close partnership with our regional customer sales teams to ensure all sales are moving through the pipeline in agreed timescales, • Over time, visit each site within the portfolio to enhance knowledge and give better customer service Lettings • Set up new Tenancy agreements upon receipt of a reservation from the sales team, • Producing Tenancy Agreements based on the terms of the reservation, • Register customer deposits, • Conduct referencing on our prospective Tenants, • Apply for and manage credit checks for our prospective Tenants, • Ensuring all Tenancies are compliant with legislation (Right to Rent Checks, Deposit Certificates etc. Additional Information • Hybrid role with weekly attendance at our Winchester office or our sites as and when required, • You must be comfortable working in a target-driven environment with the ability to work independently., • The role involves making a high number of telephone calls, it is essential to be self-motivated with an excellent telephone manner About you You will have a positive, ‘can do’ approach and be a team player, whilst also being self-motivated to work independently with an ability to build strong, immediate rapport with external professionals and internal stakeholders. Experience • Experience of property sales progression is desirable but not essential, • Knowledge of the home buying and selling process in England, Wales and Scotland would be considered an advantage, but not essential., • Understanding of the new homes sales process would also be advantageous Skills & Knowledge • Excellent IT skills - knowledge of Google Workspace is preferred, or an aptitude and willingness to embrace new technology, • Experience of Salesforce CRM is advantageous but not essential, • Highly developed negotiation and influencing skills, • Organised, efficient and a natural multitasker, • Able to build rapport whilst also having assertive conversations when required, • Good levels of spelling, punctuation and grammar, • ARLA / Property Mark qualification is desirable but not essential Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

Description Location: Remote - UK working hours Remote | Full-time Compensation: £90K - £110K We are hiring on behalf of our client, a high-performance financial technology organization specializing in advanced integration service products. The client develops and delivers an innovative, hosted integration platform that enables global financial institutions to maintain a flexible operational infrastructure without requiring internal engineering resources to address connectivity challenges across diverse trading venues. The successful candidate will join a multi-disciplinary Site Reliability Engineering (SRE) team that actively champions a comprehensive automation culture. The mandate of this department is broad and impactful, covering everything from desktop and laptop infrastructure support to sophisticated data center server provisioning and global vendor network connectivity. While each team member brings distinct areas of technical specialization, the department operates under a shared-responsibility model for the entire production environment. The client is seeking a collaborative, growth-oriented professional who can meaningfully contribute to operational excellence while continuously developing their technical capabilities. Key Responsibilities • Automated Infrastructure Provisioning: Architect and build automated provisioning systems for global server and network architectures across both physical bare-metal environments and public cloud infrastructure (AWS, GCP)., • Continuous Delivery Pipeline Management: Evolve, maintain, and optimize the Continuous Delivery (CD) pipeline responsible for provisioning servers, configuring network switches, and deploying core software updates., • External Stakeholder Interfacing: Interact directly with hardware vendors, telecommunications providers, and external financial institutions to manage connectivity and optimize remote operations., • Collective System Ownership: Take shared ownership of the stability, performance, and monitoring of the end-to-end production environment alongside a tight-knit engineering team. Requirements Core Technical Competencies: • Foundational Coding Capability: Practical experience with software engineering is required. While expert-level software engineering is not mandatory, proficiency in basic programming within a language of choice is necessary to construct functional code and utilities independently., • Infrastructure Automation: Demonstrated experience working with software automation tools (specifically Ansible), combined with the coding agility needed to automate all configuration environments., • Systems & Network Administration: Proven experience operating as a Systems Administrator or Network Engineer, paired with a balanced, comprehensive understanding of both domains. Professional & Interpersonal Attributes: • A constructive, open-minded, and self-motivated approach to technical problem-solving., • A strong belief in lifelong learning and an awareness of evolving technologies., • High professional autonomy, with a proven ability to take the initiative within a collaborative, team-oriented ecosystem., • Experience managing third-party relationships, negotiating with vendors, procuring hardware, and supporting remote workforce initiatives via phone and email. Preferred (Non-Essential) Qualifications: • Familiarity with enterprise Authentication Protocols (e.g., SAML, OAuth2, Active Directory, Kerberos)., • Technical proficiency in Microsoft and Azure Active Directory., • Hands-on exposure to Database High Availability (HA) frameworks, including clustering and replication models (e.g., PostgreSQL). Benefits • Competitive Base Compensation: Up to £110,000 per annum, commensurate with experience and skill set., • Equity Participation: Allocation of company share options., • Corporate Benefits: A comprehensive standard benefits package., • Workplace Flexibility: Remote-first working philosophy with flexible arrangements within the UK and Europe, complemented by a modern workspace in Moorgate, London. Interview Process The client utilizes a transparent, structured four-stage evaluation process to ensure deep alignment across technical competencies and professional values: • Initial Screening Call: An introductory conversation with the Talent Acquisition/HR team to evaluate background, operational scope, and career trajectory., • Hiring Manager Interview: A 1-hour in-depth technical domain screen focusing on core systems engineering, network topology, and architecture principles., • Technical Evaluation: A 2-to-3-hour practical interview incorporating a live coding and infrastructure automation exercise., • Executive Interview: A final strategic conversation with the firm’s three Founders to discuss corporate vision and collective cultural fit. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

Legal Operations Manager, Process Improvement Manager, Senior Insurance Process Manager, Professional Services, Manchester or Liverpool Legal Operations Process Manager / Process Improvement Manager / Senior Insurance Process Manager required to work for a fast-growing Law Firm based in Liverpool or Manchester. This will be a partially remote role and you will be expected to travel to other nationwide offices from time to time. This individual will work across multiple functions to increase efficiency across Healthcare which is their fastest growing vertical. In order to do this, you will be covering and creating business process efficiencies across the following areas: Process and Service Delivery (Business, NOT IT Service Delivery) Optimisation Technology, Automation & AI Data, Reporting & Insights Change Management & Training Recruitment (devising smarter, more efficient and cost-effective future hiring plans for the Healthcare vertical) Budgets / Cost (overseeing budgets for the vertical, analysing where cost effectiveness can be applied) 3rdParty Management (building relationships with key 3rdparty suppliers in o...

Process Improvement Programme Manager, Legal Operations, Insurance Operations, Business Operations, Professional Services, Liverpool Process Improvement Programme Manager, Senior Insurance Process Manager, Legal Operations Process Manager, Business Operations Process Manager required to work for a fast-growing Law Firm based in Liverpool. This will be a partially remote role and you will be expected to travel to other nationwide offices from time to time. This individual will work across multiple functions to increase efficiency across Healthcare which is their fastest growing vertical. Please read in full and understand what is required before applying. We are NOT looking for a Technical Programme Manager, nor are we looking for a bog-standard Programme Manager. Yes, this is a Programme of work but it is a Programme of work where you will be involved in the detail. It is a lone-ranger initially but one that will grow and a function will then be built around this person. You will be facing off to Senior Partners and bringing them on a journey with your ideas. Some of these will be through general business efficiencies and some through technology using the likes of AI and Data. You will have some success stories in these areas. Also, initially you will be seen as a bit of a headache / bad smell to the Partner individuals you will be facing off to. It will be your job t...

Architectural Technician A regional house builder have a requirement for an Architectural Technician to join their Design & Technical team based in Merseyside. Reporting to the Technical Director you will assist with the appointment of and liaison with external consultants; produce AutoCAD house type and working drawings and support the Design and Planning Manager with the management of the business's standard house type portfolio and the developments of standard Part L specification Within this role you will develop and maintain good working relationships with consultants, subcontractors and material supply chains ensuring communication is effective and prompt where needed. Duties and responsibilities: Role Responsibilities Preparation of drawn information, and collation of consultant information, suitable for obtaining all relevant permissions including planning, building control and building warranty, and for construction purposes Check external consultants' drawings, documents and reports. Ensure all designs are economical, in line with site start budget allowances, and produced in accordance with development programme timescales Produce AutoCAD house type and working drawings. Produce AutoCAD planning layouts and all associated drawings and visualisations. Preparation and collation of planning applications, including applications for discharge of details reserved by planning conditions. Preparation and collation of Building Regulations and NHBC Applications. Liaise with necessary council officers, statutory authorities and NHBC to obtain approvals. Liaise with solicitors on the preparation of legal drawings and documents. Produce tender drawing packs liaising with commercial staff on any queries. Produce construction drawing packs liaising with suppliers, subcontractors, and internal staff on any queries. Manage budgets and payments. Ensure information for management company procurement is done in line with programme and accurate. Attend monthly development team meetings and contribute proactively to discussions on development performance. Ensure technical matters are discussed with cost and programme delivery being key considerations. Attend site weekly and liaise with the construction and commercial staff to review and remedy technical queries. Skills and experience required: Architectural degree. Minimum 3 years' experience working in a technical role at a reputable housebuilder. Strong understanding of UK Building Regulations and NHBC standards. Commercial awareness and analytical ability. Proficient in Microsoft Office and AutoCAD What's on offer? Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of company benefits If you are interested in the Architectural Technical role and would like to join a reputable housebuilder who deliver quality homes and excellent customer service, please contact Deena at Fawkes & Reece on (phone number removed) or apply via the link

Legal Operations Manager, Process Improvement Manager, Senior Insurance Process Manager, Professional Services, Manchester or Liverpool Legal Operations Process Manager / Process Improvement Manager / Senior Insurance Process Manager required to work for a fast-growing Law Firm based in Liverpool or Manchester. This will be a partially remote role and you will be expected to travel to other nationwide offices from time to time. This individual will work across multiple functions to increase efficiency across Healthcare which is their fastest growing vertical. In order to do this, you will be covering and creating business process efficiencies across the following areas: Process and Service Delivery (Business, NOT IT Service Delivery) Optimisation Technology, Automation & AI Data, Reporting & Insights Change Management & Training Recruitment (devising smarter, more efficient and cost-effective future hiring plans for the Healthcare vertical) Budgets / Cost (overseeing budgets for the vertical, analysing where cost effectiveness can be applied) 3 rd Party Management (building relationships with key 3 rd party suppliers in order to get the best out of them) Shaping a Supportive & Universal Culture within the Healthcare vertical Insurance industry experience within the Healthcare vertical As this is a time-critical / fee earning business, we need you to have worked closely with C-Suite and / or Partner Level stakeholders. You MUST have a background of working for an Insurance Firm or a Law Firm (other Professional Services verticals may be considered) and have first-hand experience as to how a Partnership Firm is structured and run. Previous and proven success stories within Insurance Process Improvement along with the battle-scars to show will be expected. The firm will want to learn what you walked into, how you approached the initial position of change, how you navigated through the muddy watersand what the outcome was! We can look at people from Insurance Firms, Law Firms / Legal Firms in Process Improvement, Process Transformation, Business Process Change, Insurance Operations, Business & Operations-First Process Managers. We could even consider a lawyer / solicitor who wants to move into Business Process Operations and has some skills linked to this, or an ex-lawyer / solicitor who is in an operational role already and fancies a change. This is a less-likely scenario but one we would be open to discussing. This is a great opportunity and salary is dependent upon experience. Apply now for more details. TPBN1_UKTJ

Qualified Food Technology Teacher Start: September Location: Wirral Pay: In line with the Teacher Pay Scale (MPS/UPS) Contract: Long-Term Agency: Spencer Clarke Group Are you a passionate Food Technology looking for your next opportunity on the Wirral? I'm currently working with an excellent secondary school seeking an enthusiastic teacher to join their team. This is a great opportunity to work within a supportive department and deliver engaging lessons that help students build confidence, knowledge and practical skills across Business Studies and IT. Key Responsibilities Teach Food Tech across Key Stages 3 and 4 Prepare and deliver well-structured, engaging lessons Assess, monitor and support student progress Maintain a positive and productive classroom environment Contribute to the wider school community and department activitiesThe Ideal Candidate Will Have Qualified Teacher Status (QTS) Experience teaching Food Tech or DT within a secondary setting Strong communication and classroom management skills A passion for education and student achievement The ability to work effectively as part of a teamWhat's on Offer Temporary teaching role with potential for extension Salary paid in line with the MPS/UPS Teacher Pay Scale Supportive leadership team and friendly staff environment Opportunity to work within a well-resourced departmentInterested? I'd love to hear from you! (phone number removed) APPLICATION REQUIREMENTS FOR SPENCER CLARKE GROUP All applications are subject to an Enhanced DBS Disclosure, professional reference checks, and Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy. Your CV must cover the last 10 years of employment history where possible, and all employment breaks must be explained You must have the legal right to work in the UK You must be willing to attend a registration interview All pay rates quoted are inclusive of 14.3% statutory holiday pay. This advert is for a temporary position; in some cases, the role may become permanent at a later date. Spencer Clarke Group works with a variety of schools across a wide geographical area. We support placements at Primary, Secondary, SEND, and College level, as well as support staff roles

The successful candidate will bring an established network of contacts, a deep understanding of the legal market, and a proven track record of selling legal technology solutions into Top 200 UK law firms. Global Leading Award Winning Technology Brand. SaaS - Platform based Technology Services.

We are seeking an experienced Legal Technology Manager to support the firm's legal technology, AI, and innovation strategy. This role will be responsible for identifying, implementing, and optimising technology solutions that enhance legal service delivery, improve efficiency and support business tr

You will serve as a Legal Counsel on the Employment Legal team, advising on the full spectrum of employment law matters across the company’s global operations. Provide legal advice on hiring, contractual issues, policies, compensation and benefits (including employee share schemes), HR compliance

To apply confidentially, contact Justin Kopelowitz at JK Legal on 07932401839 or submit your CV to Justin@jklegal. Technology Partner – Lead and Build a New Practice. Advising on commercial/technology contracts, data protection, digital law, and emerging tech.

This role drives adoption of the firm’s legal technology toolkit, delivers at the pace of client needs, and channels market and front-line insights from across One Europe to Product Management and Legal Technology Advisory leadership, helping to shape the firm’s innovation pipeline. The Legal Te

The firm are involved in some commercial technology work but do not have a specialist technology partner although they have a number of high profile clients interestedin investing in this sector. My clients want to build a market leading practice and so want to speak to partners with real ambition a

A prominent law firm based in Greater London is seeking a Legal Technology & Innovation Manager to spearhead the development and deployment of legal technology initiatives.

They’re looking for someone with a legal background to join their team in a hybrid role that bridges legal expertise and commercial technology – working with a range of UK clients, including Government, public sector, and wider legal markets. Legal Solutions Consultant | Legal AI & Technology |

You will be reviewing financial services legal agreements, working with a specialist technology platform, and helping to extract, analyse and reconcile key contractual data. We are working on an exciting legal technology project and are looking for a small number of junior analysts to join the team.

Successful individuals can expect to advise on a broad range of commercial technology matters, with a particular focus on cyber security, digital infrastructure, technology procurement, SaaS arrangements, cloud services, data licensing, and strategic technology partnerships. We are currently working

Checkout Technology Ltd is seeking a talented Legal Counsel with a strong payments and regulatory background to join our Legal team in London. The successful candidate will have experience managing a diverse workload and be able to support relationships with regulators, ensuring compliance with lega

Simmons Adaptive – Interim Legal Operations/Technology Implementation ConsultantApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR102020About UsSimmons & Simmons Adaptive:Clients today need flexible resourcing solutions to meet the changing dema

Creation and review of legal documents including agreements and licenses for commercial services, technology, software, data, real estate, and sponsorship and other legal documents to ensure compliance with applicable laws and regulations. Legal advice and support to the business on CIT Areas, inclu

For a confidential discussion or more information, please contact Justin Kopelowitz at JK Legal on 07932401839 or e‑mail him at Justin@jklegal. The successful candidate will work alongside a market‑leading partner whose practice focuses on complex, business‑critical technology disputes, as wel

We are seeking a highly motivated Legal Counsel to join our Product and Technology Legal team. This is our first product‑focused legal role in the UK, working alongside our commercial legal colleagues in the region. Collaborate with global legal teams to ensure consistent approaches to technology,

If this role is of interest please kindly call Justin Kopelowitz on 07932401839 or e-mail him at Justin@jklegal. A leading US law firm with a well-established presence in the London market is seeking to appoint a Technology, Media & Telecommunications (TMT) Partner to further strengthen its internat

Legal & General (L&G) is a leading UK financial services group and major global investor. Due to internal progression and the growth of the Index team, we’re looking to hire an Index Junior Analyst - Analytics and Technology to provide support with implementing the development on various in‑hous

PIMCO is seeking a Vice President, Legal Counsel with deep expertise in data privacy, digital and technology regulation to join our EMEA Legal team. In this role, you will provide specialist legal guidance on a broad range of data, privacy, digital and technology matters across the EMEA region. PQE

The Senior Legal Counsel provides general legal assistance to the General Counsel, Lead Counsel, and Advisor on legal matters pertaining to the client’s various entities’ operations and governance. You have an exciting opportunity for a Senior Legal Counsel to join a London‑based technology co

This is an exciting opportunity for a Solicitor or Chartered Legal Executive (0–5 years’ PQE) to join a growing Intellectual Property, Data Protection and Technology team. The role offers varied and meaningful work, helping businesses protect, manage, and commercialise their ideas, technology, d