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Job Ref: 13710 Branch: Apex City Quay Hotel & Spa- Dundee Location: Apex City Quay Hotel and Spa , Dundee Salary/Benefits: £14 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Shift pattern: 5 days from 7 Hours per week: 40 Posted date: 30/10/2026 Closing date: 11/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager in Dundee. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. About You: As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click apply. We look forward to hearing from you. About the Apex City Quay Hotel and Spa The Apex City Quay Hotel & Spa has award-winning spa facilities, a restaurant, bar and meeting rooms. It's a ten-minute stroll from RRS Discovery, Caird Hall and high-street shops. The hotel has 151 bedrooms, features ample natural light through floor to ceiling windows and boasts a fantastic view of City Quay or river Tay. The Quayside Bar & Grill overlooks Dundee City Quay.

Job Ref: 13681 Branch: Apex City Quay Hotel & Spa- Dundee Location: Apex City Quay Hotel and Spa , Dundee Salary/Benefits: £12.85 plus excellent company benefits & perks. Contract type: Permanent Hours: Part Time Shift pattern: Mon-Sun between 06:30-22:00 Hours per week: 24 Posted date: 22/10/2026 Closing date: 03/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Spa Attendant in Dundee. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • Employee events and celebrations, • £200 referral bonus when your friends or family join the team Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: On your first day you will begin a structured 12 week learning journey which will give you the knowledge and skills to be able to carry out your day to day tasks. In this role you will: • Meet and greet all guests that you come into contact with in a professional and courteous manner. Being an ambassador for the Yu Spa and setting the Spa ambience with the right first impression. Engage with our members & learn their names & faces so that you can personalise their experience., • Ensure the reception area, gym, pool and changing areas are kept clean and well maintained, matching company standards always with regards to cleanliness, hygiene and security. Ensure that due diligence checks including pool monitoring are carried out in line with standard operating procedure., • Carry out pool tests and perform operational duties in plant room as trained to ensure that all due diligence is properly carried out, and that all measures are within the accepted range. Where not you must report to the manager., • Manage all towelling as per the needs of the department, collect, count, restock & remove all clean & dirty linen., • Be willing to be trained in Pool Responder training, first aid & life guard training should the role require it., • Ensure all areas of the spa are presentable and portrayed in the best possible way at all times, creating the relaxing and tranquil atmosphere for our guests. Low level lighting, music & aromatherapy., • Carry out cleaning tasks in all areas as per checklist, and on a clean as you go basis where areas are not to standard, including but not limited to poolside area, back of house, changing rooms, gym, treatment rooms and entrance to spa. This includes both male & female space., • Complete daily checks for maintenance reporting including gym equipment, lighting, furnishing, or structure is not to Yu Spa standard., • Be safe, work in a safe way, complying with all Fire, Hygiene and Health and Safety standards., • Complete opening and closing procedures within the spa reception area as per the daily checklist, and in line with the expected standard. Be a team player, support with the desk at key times. About You As a Spa Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the Hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. With this in mind, we are looking for a Spa Attendant who: • Understands this is a physical and dynamic role and as such requires a lot of moving around the department, assisting, supporting & creating great memories for our guests., • Ideally has 6 months experience of working in a customer facing role or similar Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. About the Apex City Quay Hotel and Spa The Apex City Quay Hotel & Spa has award-winning spa facilities, a restaurant, bar and meeting rooms. It's a ten-minute stroll from RRS Discovery, Caird Hall and high-street shops. The hotel has 151 bedrooms, features ample natural light through floor to ceiling windows and boasts a fantastic view of City Quay or river Tay. The Quayside Bar & Grill overlooks Dundee City Quay.