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EVENTS ASSISTANT \n SPORTS | EVENTS | HOSPITALITY \n \n Job Description \n Reporting to: Business Development & Events Manager \n Location: Ilkley Lawn Tennis & Squash Club \n Hours: Full-time 40 hours per week — shift and weekend work required around tournament and event dates \n Contract type: Permanent \n Salary: £26,000-£30,000 DOE + Tournament related bonus \n Benefits: Pension + 28 days holiday inc Bank Holidays \n Closing date: 10 September 2026 \n Interview date: 18 September 2026 \n \n About the Club & Tournament \n Ilkley Lawn Tennis & Squash Club is a vibrant sports and social club with a busy year-round programme of racket sports, fitness, competitions, social activities and community events. At the heart of the club is a welcoming member community, supported by a team committed to delivering a high-quality experience for members, guests and visitors. \n \n A highlight of the club calendar is the Lexus Ilkley Open, one of the six major grass court tournaments in the UK. A WTA125 & ATP Challenger International professional tennis tournament that brings world-class tennis to Ilkley and creates a fast-paced events environment involving hospitality, reservations, sponsorship, marketing, suppliers, partners and tournament operations. \n This is an opportunity to be right at the heart of it. The Events Assistant will combine year-round club event delivery with hands-on involvement in the Lexus Ilkley Open, gaining broad experience across live events, hospitality, CRM, commercial administration and member experience. \n \n The Opportunity \n We are looking for a highly organised, energetic and personable Events Assistant to support the BD & Events Manager in delivering an outstanding programme of club events and tournament activity. This is a varied, hands-on role for someone who enjoys making things happen, takes pride in the detail and is equally comfortable managing bookings and CRM data as they are supporting guests, suppliers and live event delivery. \n \n You will play an important role in the Lexus Ilkley Open, including hospitality reservations, invoicing, CRM administration, sponsorship administration, supplier liaison, marketing activations and on-the-day delivery. Across the rest of the year, you will support club competitions, Bonfire Night, racket and fitness events, café social events and wider membership initiatives. \n \n Key Responsibilities \n Reservations & Booking Administration \n • Manage the hospitality reservations administration desk for the Lexus Ilkley Open and other club tournaments. \n • Act as a professional first point of contact for members and hospitality guests, handling bookings and enquiries. \n • Maintain accurate, up-to-date event and booking records and ensure information is shared effectively with relevant teams. \n • Monitor booking levels and capacity, identifying pinch points and waitlists and escalating them in good time. \n \n CRM & Systems \n • Own the day-to-day administration of the events CRM, including data entry, list management, reporting and data quality. \n • Support the implementation, roll-out and consistent use of CRM processes across the team, creating simple guides and workflows for Club Partner and Hospitality guest touchpoints. \n • Maintain accurate customer data in line with GDPR and data protection requirements. \n • Use CRM data to support targeted event communications and follow-ups, including confirmations, reminders and post-event messaging. \n • Manage ticketing platform for all events. \n \n Events & Tournament Delivery \n • Assist with planning and on-the-day delivery of the Lexus Ilkley Open and other club tournaments and competitions. \n • Manage hospitality seating plans and guest list management. \n • Assist with planning and delivery of networking events and marketing activation events. \n • Support Bonfire Night and other seasonal and community events. \n • Assist with in-house racket, fitness and social events, including set-up and on-the-day coordination. \n • Coordinate with external suppliers and contractors, including catering, entertainment and equipment hire, under the direction of the BD & Events Manager. \n • Support post-event administration, including attendance figures, feedback collation, surveys and simple reporting/data analysis. \n \n Marketing, Partnerships & Communications \n • Work closely with the Marketing team to ensure events are promoted accurately and on time. \n • Provide event details, imagery requirements, copy points and updates for websites, social media and email campaigns. \n • Proofread event listings, booking pages and promotional materials for accuracy. \n • Assist with marketing activations and roadshow-style promotions supporting the Lexus Ilkley Open, including Club Partner Networking and introduction events. \n • Provide administrative support for sponsorship contracts and associated event activity. \n \n Finance, Invoicing & Reporting \n • Raise invoices for event bookings, hospitality packages and tournament-related sales. \n • Track payments and outstanding balances, escalating overdue accounts as required. \n • Liaise with Accounts department to follow up on payments, disputes and accurate reconciliation. \n • Support simple event budget tracking and P&L information for the BD & Events Manager. \n • Support event performance reporting, collating and maintaining accurate data across sales, sponsorship, ticketing and other key event metrics. \n \n Member Experience & Wider Club Support \n • Support club and tournament surveys for members, visitors, volunteers, vendors and suppliers, including collation and analysis of results. \n • Support membership experience initiatives, including member benefits and feedback activity. \n • Provide occasional front desk/reception cover, welcoming members and guests and handling general enquiries. \n • Participate in wider club activities as required and represent the club professionally at all times. \n • Undertake other reasonable duties in support of the BD & Events Manager and wider club team. \n \n About You \n You will thrive in a role where no two days are quite the same. You will be organised, confident with people and systems, and able to maintain excellent standards when the pace increases around major events and tournament week. \n \n \n Essential \n • Strong organisational skills and excellent attention to detail, particularly with bookings, spreadsheets and event administration. \n • Confident, professional and personable communication skills, both written and face-to-face. \n • A strong customer-service mindset and confidence dealing professionally with members, guests, sponsors, partners and suppliers. \n • Comfortable using booking systems, CRM platforms and Microsoft Office, particularly Excel. \n • Able to remain organised, calm and professional in a busy, fast-paced live event environment. \n • A collaborative approach and the ability to work effectively across different teams and with external suppliers. \n • A proactive, can-do approach with the ability to prioritise and juggle multiple tasks. \n • Flexibility to work evenings, weekends and extended hours when required around key events and tournament dates. \n \n Desirable \n • Previous experience in events, hospitality, membership, reservations or a customer-facing administrative role. \n • A relevant qualification in Event Management, Hospitality, Business Administration, Marketing or a related discipline, or equivalent relevant professional experience. \n • Experience using a CRM system and workflow automation. \n • Experience raising invoices or providing basic financial administration. \n • An interest in sport, fitness, tennis or club/membership environments. \n \n What We Offer \n • Competitive salary plus a tournament bonus \n • Pension + 28 days’ annual leave including UK bank holidays \n • A varied role combining year-round club events with hands-on experience at the Lexus Ilkley Open \n • The excellent opportunity to build experience across professional sporting events, hospitality, CRM, sponsorship, marketing and event operations \n \n How to Apply \n Please send a cover letter with your CV to lucy@iltsc.co.uk \n \n Closing date: 10 September 2026 \n Interview date: 18 September 2026 \n \n We are looking for someone who wants to make an impact, contribute ideas and play an active part in delivering memorable events and an excellent experience for our members, guests and partners. \n

3D & Graphic Designer Salary: £28,000 - £30,000 DOE Location: Keighley (Office-Based) Hours: Monday-Friday | 8:30am-5:00pm | 30-minute lunch Overtime: Rare, when required Overview We're looking for a creative and technically minded 3D & Graphic Designer to join an in-house creative team within a busy commercial and live events environment. Working closely with Project Management, you'll help bring technical event proposals and concepts to life through high-quality 3D visualisations, animations, graphic content and print artwork for a range of blue-chip clients. This is a varied role suited to a designer who enjoys combining creative design with technical skills, working across 3D visualisation, animation, print, video and presentations. The Project Manager will provide the client brief and requirements, allowing you to focus on developing and delivering the creative work. Responsibilities Visualise forthcoming events using Cinema 4D and/or Blender, alongside asset creation in Adobe Creative Cloud, including still renders, fly-through animations and VR environments where required. Assist Project Managers with event proposal designs and concepts. Design and create animated content using Adobe Creative Cloud and Cinema 4D/Blender. Design and prepare large-format print artwork, including working with print suppliers to arrange production and delivery of printed goods. Carry out video editing and conversion tasks, as well as creating PowerPoint and Keynote presentations. Work on multiple projects while maintaining a high standard of design, organisation, accuracy and attention to detail. Required Qualifications & Experience Good working knowledge of Adobe Creative Cloud, particularly Illustrator, Photoshop, After Effects and Premiere Pro. Knowledge of 3D software, such as Maxon's Cinema 4D or similar. Creativity, an eye for design and the ability to work with different client brands. Good communication skills and the ability to interpret briefs. Willingness to learn a wide variety of skills to fulfil the role. Training will be provided where necessary. Self-motivated with the ability to work independently and as part of a team. Strong attention to detail and pride in your work. Good organisation and time management skills, with the ability to prioritise effectively. Comfortable working under pressure and to tight deadlines. Good working knowledge of Windows and/or Mac systems. Willingness to work unsociable hours when required. An interest in live event production. Benefits Bonus Scheme Mobile Phone & Laptop Cycle to Work Scheme Childcare Vouchers Canada Life Health Insurance, including 24/7 Online GP, Mental Health Support & Virtual Wellbeing Long Service Rewards Personal Development Plan Sickness, Personal Injury & Death in Service Benefits Competitive Salary Recognition of Key Milestones, including Birthdays & Anniversaries Discounted Rates at a 4★ Hotel Chain Pension Scheme Free On-Site Parking Eyecare Vouchers Workplace Events, including Christmas Parties Trade Prices on Goods from Suppliers, including Apple & Panasonic 23 Days Holiday, including 3 days between Christmas & New Year, plus Bank Holidays If you're a creative designer with an interest in 3D, graphic design and live event production, this is an opportunity to develop a broad range of creative and technical skills within a busy commercial environment. If interested please contact Rebecca Barnes-Hudson – – (phone number removed) SER-IN

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If you want a rewarding role where you can make a genuine difference to young peoples lives every day, wed love to hear from you. The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or

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