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We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Join Keoghs, a leading provider of legal and claims solutions to the insurance industry. \n As a Paralegal, you'll support our litigation teams in delivering exceptional client service, managing a variety of legal and administrative tasks while contributing to key client objectives. This is a fantastic opportunity to gain hands-on experience in a dynamic, fast-paced legal environment and build your career with a market-leading firm. \n Key Accountabilities \n\n • Maintain and update case management systems, including court deadlines, directions, applications, orders, and file activity.\n, • Draft routine court documents and correspondence.\n, • Liaise with courts, counsel, experts, witnesses, insurers, brokers, and opposing parties to progress claims.\n, • Chase outstanding instructions, documents, and actions to ensure deadlines are met.\n, • Process and monitor payment requests in line with client requirements.\n, • Ensure compliance with SRA Standards & Regulations.\n, • Support file handlers with investigations, recoveries, billing queries, MI completion, and file closure activities.\n, • Provide additional administrative and ad hoc support to the wider team as required.\n\n Experience, Skills and Qualifications \n\n • Experience of working in a legal environment is desirable\n, • Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information\n, • Demonstrable experience of ;\n, • Following a semi-prescribed programme of work \n \n, • Dealing with calls and enquiries from customers, suppliers and/or the public\n, • Gathering and recording information\n, • Ability to work under own initiative, prioritising and organising own workload\n \n, • IT Literate; \n \n, • Proficient in MS Office (notably Excel, Word and Outlook)\n, • Experience of using a Claims/Case Management system\n \n, • Proficient in the use of alpha numerical filing systems\n, • GCSE grade A-C in Maths and English or equivalent\n\n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death In Service – after 1 years’ service\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n *after successfully completing probation

Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. \n The successful candidates will handle a case of load of Household and Commercial Property recovery files from a selection of the team’s well known insurers. \n This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. \n The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. \n Key Responsibilities \n\n • Initial review/report\n, • Dealing with disclosure\n, • Reviewing evidence\n, • Conducting investigations\n, • Instructing counsel and experts\n, • Legal research\n, • Drafting generally\n, • Attending conferences and trials with counsel\n, • Dealing with routine correspondence\n, • Liaising with lay and insurer clients\n, • Engaging in settlement negotiations including consideration and drafting of Part 36 offers\n, • Preparing pre-action and interim applications\n, • Preparing documents for trial\n, • Assisting with ADR (including mediation)\n, • Court appointments\n, • Conducting advocacy by telephone and in person\n, • Ensure compliance with the SRA Standards & Regulations\n\n Working Hours \n 35 hours per week Monday to Friday 9am - 5pm inclusive of 1 hour unpaid lunch break. Office location for this role is Parklands, Bolton. We are hybrid workers with 1 day attendance at the office required. \n \n Skills, Knowledge and Expertise \n\n • Previous experience in a Defendant insurance litigation firm\n, • Previous litigation experience specifically relating to Recoveries\n, • A working knowledge and understanding of the Household and Commercial recoveries\n, • An ability to prioritise workload\n, • Ability to pay attention to detail\n, • Ability to work with case management systems\n, • The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers\n\n Values \n Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; \n We are connected \n We are Dynamic \n We are Innovative \n We succeed together \n \n \n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have an exciting opportunity for talented insurance lawyers to join our Property Risks and Coverage Team. This role is based in Bolton. Flexible working is encouraged for the right candidates. \n Our cases require a collaborative approach and you will be part of a team handling liability and quantum claims, handling cases in your own right. \n This caseload involves acting for most of the leading UK insurers on issues ranging from impact damage, fires, escapes of water, escapes of oil, collision damage as well as boundary disputes, trespass and nuisance claims. \n Key Responsibilities \n The role has a particular focus on defended liability claims and the work will involve advising a number of well-known insurers directly on issues of liability, quantum in respect of claims as noted above. \n Key accountabilities for the role will include: \n • Reviewing documents and preparing reports \n • Dealing with disclosure \n • Reviewing witness and expert evidence \n • Conducting investigations \n • Instructing counsel and experts \n • Legal research \n • Drafting court documents generally \n • Attending conferences and trials with counsel \n • Dealing with routine correspondence \n • Liaising with lay and insurer clients \n • Engaging in settlement negotiations, including consideration and drafting of Part 36 offers \n • Preparing pre-action and interim applications \n • Preparing documents and bundles for trial \n • Assisting with ADR (including mediation) \n • Court appointments \n • Conducting advocacy by telephone and in person \n • Ensure compliance with the SRA Standards & Regulations \n Working Hours \n 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton \n Skills, Knowledge and Expertise \n Required/Essential \n\n • Previous litigation experience\n, • Knowledge and understanding of the types of disputes handled by the department\n, • An ability to prioritise workload\n, • Ability to pay attention to detail\n, • Ability to work with case management systems\n, • Ability to record time and consider profitability/economics of claims\n, • Ability to work with fast pace litigation using initiative\n, • Degree level Education and/or Post graduate (preferably Law)\n\n Desirable \n\n • Previous experience of dealing with property insurance claims\n, • Knowledge of property liability related issues, breach of contract, negligence, property, and subrogated claims.\n\n Required Soft Skills: \n\n • Critical thinking\n, • Time management\n, • Ability to prioritise\n\n Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do. \n Keoghs values: \n We are connected \n We are Dynamic \n We are Innovative \n We succeed together \n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view. \n The technical supervisor will work directly with the business unit director and Technical manager and be responsible for the supervision, mentoring and coaching of individual credit hire file handlers. \n They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with client’s SLA’s. \n Key Responsibilities \n -Supervise credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. \n •Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. \n •Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit \n •Identify any training requirements and to feedback to the appropriate team leader & tactical delivery director \n •Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal. \n •Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. \n •Manage individual file handlers on a performance improvement plan when relating to technical issues. \n •Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. \n •Handle a caseload of approximately 10-15 claims with a value exceeding £25k. \n •To ensure compliance with the SRA Standards and Regulations. \n •Adhere to the Keoghs Values. \n #INDUKI \n Skills, Knowledge and Expertise \n -Credit hire experience either defendant (preferable) or claimant. \n •Qualified Solicitor or equivalent \n •Previous experience of handling own caseload. \n •Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. \n •Excellent listening and verbal communication skills. \n •Ability to anticipate problems and identify solutions. \n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

To pursue the settlement of legal costs as soon as practicably possible on a range of Complex Injury claims. \n A Costs Negotiator should be able to proactively review cases; formulate an initial costs strategy and settlement parameters; provide comprehensive advice to clients; commence early telephone negotiations with opponents; and liaise, as required, with Insurers throughout the life of the file. \n The Costs Negotiator should be able to establish strong working relationships within the Costs team; the wider Keoghs business; and with our clients through use of excellent oral skills and succinct written communications. \n In addition, this role will require the supervisory support of 2-3 junior costs negotiators. Knowledge of the new fixed costs regime is essential, with the tactics and strategies to deploy to be able to proactively negotiate settlement of costs and being able to do so with a commercial mindset to be able to work within a fixed fee structure. \n The Costs Negotiator will be expected to attain their Objectives as well as Client SLAs and KPIs. Support and mentoring with their Personal Development Plan will be provided to enable technical development and career progression. \n The Head of Costs is Howard Dean; Technical Director is Elaine Pitt; and Business Unit Director is Amanda Nuttall. This role is in the Complex Injury Costs team supported by Yvonne Booth as Lead Lawyer and managed by Darren Lee as Team Leader. \n Key Responsibilities \n You will be responsible for your own caseload, progressing each file from receipt of papers from the Complex Injury Claims team to resolution of costs. In addition, you will have the responsibility for the technical development of junior costs negotiators. The role will include: \n\n • Proactively reviewing cases to formulate an initial costs strategy and settlement parameters\n, • Preparing points of dispute and considering replies\n, • Identifying and documenting strengths and weaknesses of own case and opponent’s costs claimed\n, • Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs\n, • Updating reports to clients of progress made in resolving costs claimed\n, • Dealing with correspondence and telephone calls received within SLAs\n, • Undertaking periodic reviews of files in line with client requirements\n, • Settlement of costs within agreed negotiation parameters\n, • Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person.\n, • Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy\n, • Supervising and mentoring of juniors handling FRC cases, supporting their technical competency to ensure progression through the Costs Team’s Competency Framework to enable them to gain handling authorities\n, • Delivery of agreed performance targets; Keoghs quality standards; and client’s SLAs, KPIs and MI requirements\n, • Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives\n, • To ensure compliance with the SRA Standards & Regulations\n\n Working Hours \n\n • 28 - 35 hours per week\n, • Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.\n, • Primary location for this role is Bolton Office.\n\n Skills, Knowledge and Expertise \n\n • 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload.\n, • Degree and/or LPC and/or ALCD\n, • Previous experience of client liaison - taking instructions and providing advice both verbally and in writing\n, • Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies.\n, • Good telephone negotiation skills\n, • An understanding of current cost case law and insurance litigation practice and process.\n, • Ability to use own initiative and make decisions\n, • Ability to plan and prioritise workloads and to remain calm under pressure\n, • Excellent listening and verbal communication skills\n, • Ability to act as part of a team\n, • Proficient IT skills in Microsoft packages\n\n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

The Keoghs Casualty business unit is seeking to recruit a Qualified Solicitor or equivalent as a Technical Support Lawyer (TSL). The TSL will lead a group of Fast Track file handlers or assistants working dealing with EL/PL litigated claims. Driving technical excellence in a commercial manner across all files. \n This diverse role offers an excellent opportunity to train, mentor and develop others. The TSL will be key to driving innovative strategies and embedding KYO practices. \n The TSL will also carry their own caseload of predominantly Multi Track files. \n \n Key Responsibilities \n • The supervision and development of their aligned handlers and/or assistants and will lead, encourage and mentor them to deliver technical excellence. \n • Drive financial authority audits \n • Drive technical excellence \n • Ensure files are handled in a commercial manner \n • Devising strategies on files within sub-team and ensuring they are delivered. \n • Supporting the handlers to work economically on cases whilst delivering the best possible outcome for clients. \n • Guide their team to be able to identify opportunities for files that are better suited to being handled in our specialist hourly rate teams. \n • Embed any KYO strategies. \n • From time to time be required to support colleagues in client facing roles such as CAM/DCAM/PPC to support technically on designated clients. \n • Be involved in client audits \n • Potential for face to face client meetings, training sessions, case surgeries and workshops and client socialising \n • Attend internal technical meetings and disseminate information to their team. \n • Devise and deliver training bespoke to the needs of their sub team, supported by PDPs \n In addition, the TSL will carry their own caseload and be responsible for: \n • Building relationships with Keoghs clients - liaising with large insurers \n • Manage a mixed caseload of EL/PL predominantly Multi-Track cases consisting of claims typically valued between £25k - £100k \n • Achieve targets in terms of chargeable hours, WIP and the collection of client MI \n The above is not a definitive list of possible work which may be delegated. \n Skills, Knowledge and Expertise \n • Qualified Solicitor/CILEX \n • Experience of handling a caseload of EL/PL files up to £100k is essential \n \n • Previous litigation experience is essential \n • Previous supervision experience is essential \n • Financial Authority of at least £25k \n • Good advocacy skills. \n • Positive, confident and enthusiastic. \n • Excellent listening, verbal and written communication skills. \n • Excellent client care skills and evidence of working to client guidelines. \n • Ability to prioritise work, keep to deadlines and work under pressure. \n • High level of analytical skills. \n • Ability to make decisions and delegate effectively. \n • Ability to anticipate problems and identify solutions. \n • Ability to win the trust and confidence, inspire and motivate \n • The ability to demonstrate resilience \n • Excellent IT skills \n • Ability to act as a role model to others \n Values \n We are connected \n We are Dynamic \n We are Innovative \n We succeed together \n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have an exciting opportunity for a talented team leader to join our Subrogated Recovery Department in a pre-litigated team. Over the last two years this Department has grown from one team to the current four teams with further growth forecast. Have you got experience of managing a team in a high volume, process driven environment and are looking for a new challenge? Or have you experience of recoveries and are looking for a first management role? If so this is the ideal time to join our team working in a fast paced, high volume Business Unit whose aims and goals are: \n -To work smarter and more efficiently not harder \n -To ensure all within the unit feel valued \n -To meet future recruitment needs from internal progression \n -To maintain speed and service to our clients \n The Team Leader needs to focus on delivering results in line with agreed KPI’s and service standards, whilst creating a positive and friendly working environment, motivating all team members to give their best. \n This is a key role within the department and the successful candidate will have a real opportunity to influence our future direction and growth. \n Key Responsibilities \n In conjunction with the BUD and others develop operational processes to: \n -Reduce touch time improving efficiency and profitability \n -Maximise recoveries \n -Report to senior management on a daily/weekly/monthly basis on the Recovery Team performance. \n Managing the performance of the team in line with SLA’s and KPI’s on both a team and individual basis ensuring that standard operating processes are followed and ‘operational process creep’ does not occur. \n Responsible for ensuring that the quality of work within the team is maintained, conducting audits and providing coaching and feedback. \n Ensure through a combination of formal training and coaching and support that employees are competent in role. \n Proactively managing people fairly and consistently in line with Keoghs policies including Capability and Attendance management. \n Providing an environment where team members feel motivated through maximising personal development of employees and promoting team working. \n Skills, Knowledge and Expertise Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

To support a Complex Disease Lawyer to manage and progress claims in accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability. The Assistant will be supporting a Complex Disease Lawyer on a variety of complex disease cases. \n Key Responsibilities \n\n • Reviewing documents and preparing reports.\n, • Dealing with disclosure.\n, • Reviewing evidence (including medical/personnel records).\n, • Conducting investigations with Insured/obtaining witness statements.\n, • Instructing Counsel/Experts\n, • Research.\n, • Drafting generally.\n, • Attending conferences and Trials with Counsel.\n, • Dealing with routine correspondence.\n, • Court appointments.\n, • Liaising with and taking instructions from Insurers and Insureds.\n, • Ensure adherence to Court timetables\n, • To ensure compliance with the SRA Code of Conduct 2011.\n, • Adhere to the Keoghs Values\n\n Skills, Knowledge & Expertise \n\n • Technically proficient in dealing with a range of mixed disease cases.\n, • Effective negotiator.\n, • Ability to use own initiative.\n, • Flexibility in relation to tasks undertaken.\n, • Good listening and verbal communication skills.\n, • Ability to maintain concentration and pay attention to detail.\n, • Ability to self-organise and self-prioritise\n, • Ability to work under pressure and to target\n, • An enthusiastic and hardworking individual\n, • Good level of IT skills\n\n Our culture is focussed on making Davies sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; \n Values: \n We are connected \n We are Dynamic \n We are Innovative \n We succeed together \n Job Benefits \n\n • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)- will automatically be at single cover level but can opt into family option within first month of joining.\n, • Simply Health Care Cash Plan\n, • WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n

Looking to take the next step in your legal career with one of the UK's leading counter-fraud teams? \n We're recruiting for an ambitious and driven NDA File Handler to join our award-winning Counter Fraud division. As the UK's largest and longest-established counter-fraud practice, we combine legal excellence with a down-to-earth, collaborative culture where people are empowered to develop, grow and make a real impact. \n You'll manage a litigated caseload of suspected fraudulent motor claims, working closely with insurers, fraud specialists and experienced Lead Lawyers to investigate, challenge and defend dishonest claims. This is an excellent opportunity for someone who enjoys analysing evidence, developing litigation strategies and achieving successful outcomes for clients. \n The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim: \n • Bogus Passenger \n • Staged/Contrived \n • Fraudulent Exaggeration \n • Induced accidents \n • Low Speed Impact \n • Late Notification Claims \n • Credit Hire Fraud \n • MIB \n • Linked & Organised Crime \n Key Responsibilities \n\n • Managing a litigated caseload of suspected fraud RTA claims from litigation through to resolution\n, • Reviewing and analysing evidence to develop effective case strategies\n, • Working closely with insurer clients on a non-delegated basis\n, • Conducting investigations and progressing cases in line with procedural deadlines\n, • Identifying strategic litigation opportunities and emerging fraud trends\n, • Delivering excellent client service while achieving performance and financial targets\n, • Maintaining accurate case management records and ensuring regulatory compliance\n\n Working Hours \n 35 hours per week \n Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. \n Primary location for this role is Bolton, Parklands Office. \n We are agile workers with attendance at our offices at least 1 day a week \n Skills, Knowledge and Expertise \n\n • Experience handling civil litigation claims or working as a legal file handler\n, • Experience managing pre-litigated and/or litigated RTA claims\n, • Knowledge of insurance litigation processes and the Civil Procedure Rules (CPR)\n, • Strong analytical and investigative skills\n, • Excellent communication and client-handling abilities\n, • Ability to prioritise workloads and work effectively under pressure\n, • Experience with time recording, billing systems and case management systems\n\n Desirable: \n\n • Experience handling linked and organised fraud matters\n, • Qualified Solicitor, CILEX Lawyer, ILEX qualification with necessary practising rights\n\n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

To pursue the settlement of legal costs as soon as practicably possible on a range of Complex Injury claims. \n A Costs Negotiator should be able to proactively review cases; formulate an initial costs strategy and settlement parameters; provide comprehensive advice to clients; commence early telephone negotiations with opponents; and liaise, as required, with Insurers throughout the life of the file. \n The Costs Negotiator should be able to establish strong working relationships within the Costs team; the wider Keoghs business; and with our clients through use of excellent oral skills and succinct written communications. \n The Costs Negotiator will be expected to attain their Objectives as well as Client SLAs and KPIs. Support and mentoring with their Personal Development Plan will be provided to enable technical development and career progression. \n The Head of Costs is Howard Dean; Technical Director is Elaine Pitt; and Business Unit Director is Amanda Nuttall.The role is with the Legacy Team based in Birmingham, managed by Darren Lee and supported by Paul Edwards. \n Key Responsibilities \n You will be responsible for your own caseload, progressing each file from receipt of papers from the Keoghs Motor & Casualty teams to resolution of costs. The role will include: \n\n • Proactively reviewing cases to formulate an initial costs strategy and settlement parameter\n, • Preparing points of dispute and considering replies\n, • Identifying and documenting strengths and weaknesses of own case and opponent’s costs claimed\n, • Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs\n, • Updating reports to clients of progress made in resolving costs claimed\n, • Dealing with correspondence and telephone calls received within SLAs\n, • Undertaking periodic reviews of files in line with client requirements\n, • Settlement of costs within agreed negotiation parameters\n, • Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person.\n, • Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy\n, • Delivery of agreed performance targets; Keoghs quality standards; and client’s SLAs, KPIs and MI requirements\n, • Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives\n, • To ensure compliance with the SRA Standards & Regulations\n\n Working Hours \n\n • 28 - 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.\n, • Primary location for this role is Birmingham Office.\n\n Skills, Knowledge & Expertise \n\n • 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload.\n, • Degree and/or LPC and/or ALCD\n, • Previous experience of client liaison - taking instructions and providing advice both verbally and in writing\n, • Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies.\n, • Good telephone negotiation skills\n, • An understanding of current cost case law and insurance litigation practice and process.\n, • Ability to use own initiative and make decisions\n, • Ability to plan and prioritise workloads and to remain calm under pressure\n, • Excellent listening and verbal communication skills\n, • Ability to act as part of a team\n, • Proficient IT skills in Microsoft packages\n\n Personal Effectiveness \n\n • Team commitment: Values others perspective\n, • Resilience: Demonstrates self-control\n, • Passion for growth and improvement: Systematically improves performance\n, • Embracing Change: Responds positively to change\n, • Client Care:Works to add value for the client\n, • Decision Making:Operates within formal authority\n, • Negotiation, Influence and Persuasion\n, • Commercial Insight:Considers some commercial implications\n, • Monitors own performance against objectives set by Team Leader\n\n Job Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death In Service – after 1 years’ service\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n *after successfully completing probation

At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. \n Key Responsibilities \n Technical \n •Handle a caseload of FT litigated claims. \n •Work with the Technical Manager to continuously improve best practice. \n •Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit. \n •Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. \n •To support and develop the technical expertise of the teams, including development of pre litigated handlers, handlers issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development. \n •Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. \n •Identify any training requirements and to feedback to the Technical Manager. \n • Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. \n •Manage individual file handlers on a performance improvement plan when relating to technical issues. \n •Continuously review suitability of workflows/processes \n oIdentify to the Technical Manager \n oAreas of risk and potential risk \n oEmerging trends / behaviours \n oAreas of avoidable litigation \n •Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver. \n •Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach. \n •Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions \n •Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager. \n •Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution. \n •Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary. \n •Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. \n •To ensure compliance with the SRA Standards and Regulations \n Working Hours \n Monday-Friday 9am-5pm with 1 hour for lunch. \n This role is based in the Bolton office with hybrid working. \n #INDUKI \n Skills, Knowledge and Expertise \n -Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) \n •Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable). \n •Litigation experience is essential. \n •Previous experience of handling own caseload \n •A complete understanding of the claims process and delivery of client requirements including achieving KPIs. \n •Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. \n •Excellent listening and verbal communication skills. \n •Ability to anticipate problems and identify solutions. \n •A strong desire to invest in and develop others is required. \n •Experience in supervising, training others and / or mentoring. \n •Preparation for and attendance at client review meetings will be required from time to time \n •Close liaison with other teams and key stakeholders will be part of the role. \n •Good working knowledge of Excel and Powerpoint advantageous \n •Presentation skills – to include delivery of training \n •Calm under pressure with the ability to re-prioritise and delegate effectively when required. \n •Confident with ability to take initiative to innovate and adapt to changing situations. \n •Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met. \n •Work effectively within the Keoghs Shared Values framework. \n Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Bolton / Manchester - (Hybrid Working | Office Attendance will be required on occasion to our London office) \n Are you a qualified solicitor looking to take the next step in your personal injury career? We are seeking an ambitious Assistant Lawyer to join our London team but able to work North-West based, working alongside an experienced Lead Lawyer on a high-profile client account. \n This is an excellent opportunity for a solicitor with 2-4 years' PQE to gain exposure to a varied caseload of Employer's Liability and Public Liability (EL/PL) claims, ranging from lower-value matters through to complex, high-value cases worth millions of pounds. \n What You’ll Be Doing \n Working closely with the Lead and wider specialist team, you will play a key role in managing and progressing a diverse portfolio of personal injury claims while delivering exceptional service to a valued client. \n Key responsibilities include: \n\n • Assisting with and managing EL/PL personal injury claims.\n, • Handling cases spanning a broad range of values, from straightforward matters to million-pound disputes.\n, • Supporting the strategic management of a major client account.\n, • Investigating liability, quantum, and coverage-related issues.\n, • Working collaboratively with colleagues to achieve successful outcomes for clients.\n\n About You: \n We are keen to hear from qualified solicitors who can demonstrate: \n\n • 2-4 years' post-qualification experience (PQE).\n, • Experience handling defendant personal injury claims.\n, • Strong knowledge of EL/PL litigation.\n, • An understanding of coverage disputes, or a willingness to further develop knowledge in this area.\n, • Excellent communication, analytical, and case management skills.\n, • A proactive and collaborative approach to working with colleagues and clients.\n\n Why Join Us? \n\n • Opportunity to work alongside a Senior Associate and the wider team on a significant client account.\n, • Exposure to a broad and interesting range of personal injury matters, including high-value and complex claims.\n, • Hybrid working environment with regular office attendance to support collaboration, learning, and team development.\n, • Supportive team culture with genuine opportunities for professional growth and career progression.\n, • High-quality work with a respected client base.\n\n If you're looking for the next challenge in your personal injury career and want to be part of a collaborative team handling high-quality defendant work, we'd love to hear from you. \n Job Benefits \n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection ( Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n *after successfully completing probation \n

Job Title: Ada CS Engineer Location: Remote, UK, with regular travel to Cambridge Salary: £39,000 to £45,000 p.a. Full-time equivalent, dependent on experience Basis: Permanent, Full-time, part-time or flexible Eligibility: You must be eligible to work in the UK The role The Raspberry Pi Foundation is working in collaboration with the University of Cambridge to deliver _, a free and accessible learning platform for computing teachers and students in the UK. We are looking for a motivated and proactive software engineer to join the Ada Computer Science development team and work on the development and maintenance of a key component of the UK’s computer science curriculum delivery. You will be working within a University of Cambridge development team and will represent the Raspberry Pi Foundation’s interest. You will be a key person in creating a shared understanding between the two organisations. This role is a chance for significantly more independence and autonomy than typical for this level of experience. The work you will do is open source and can be found on Github at _. You will be working to improve and develop resources and experiences for teachers and students and will have a unique chance to impact computer science education throughout the UK for both young people and educators. You will develop software in Java and React to enable learning experiences, as well as managing the software delivery and infrastructure that runs Ada Computer Science. You will be working with a supportive, collaborative, and agile team of software engineers from the University of Cambridge, product designers and managers from the Raspberry Pi Foundation and expert computer science educators. We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other. Responsibilities This role has the following responsibilities. • Design and implement Ada CS site features in collaboration with product teams and designers from the Raspberry Pi Foundation and the University of Cambridge., • Organise release testing and perform deployments, • Respond to support tickets, • Support product teams with requests for data and insights, • Manage on-premises servers maintained by the University of Cambridge, • Participate in our on-call rotation within business hours There are also opportunities to lead in specific domains, such as: • Testing strategy and approach, including Visual Regression Testing., • Building and deployment, managing the CI/CD pipeline and approach, • Developing analytics for key stakeholders, including managing the analytics infrastructure Experience and personal attributes We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. • Great written and verbal communication skills, • Proactivity and strong self-management skills, • Professional development experience in React, Java and Python, • Experience with Docker, Docker compose and containerisation, • Experience with a relational database systems (e.g. MySQL, PostgreSQL, MongoDB), • Experience with software delivery and CI/CD, • Experience with software service metrics and monitoring tools such as Grafana, Plausible and Apache Superset., • Familiarity with Linux server administration and networking, • Experience directly interacting with end users, replying professionally to queries and questions, • Enthusiasm for growing the next generation of Computer Scientists and for educational outcomes in Computer Science About us The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly. All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report. Benefits In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. • Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year., • Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution., • Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus., • Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life., • Support for parents and carers. We provide generous family leave and flexibility for parents and carers., • Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family., • Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees., • Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. Timetable for applications Closing date: 20th April 2026, 9.00am GMT Phone screen: Week commencing 20th April 2026 First interview: Week commencing 27th April 2026 Second interview: Week commencing 5th May 2026 Our recruitment process All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. Here's what you can expect: • As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter., • Eligible applications will be reviewed by our recruitment team and the hiring manager., • A small number of candidates will be invited to a phone call with the hiring manager., • The purpose of this call is to check our understanding of your application and to answer any questions you have., • We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague., • You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions., • If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at recruitment@raspberrypi.org. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

Application Deadline: 23 October 2026 Department: Legal Employment Type: Permanent - Full Time Location: Bolton The purpose of the Technical Assurance Lead is to support the delivery of technical excellence in Legacy by undertaking technical audit, providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers. The auditor will do that by undertaking audits within the unit in order to: • Assess file handling performance against, and in line with, internal technical standards., • Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills., • Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors, • Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others), • Identify and assess areas of financial leakage or other risks for the business, • Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit, • Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required, • Contribute to the continual development and improvement of Legacy’s technical performance levels by, • Identifying common trends within audit findings, • Recommending and where appropriate contributing to training and upskilling of individuals, • Providing constructive feedback and mentoring to individuals or teams, • Identifying quality issues and providing technical input into the incident reporting process, • Familiarity with client guidelines and required service level agreements, • To ensure compliance with client SLA’s, • Attention to detail, • Identification of incorrect actions taken on files, • Trend analysis, • Writing reports, • Reviewing documents and assessment of evidence in Military Deafness NIHL Claims, • Identification and assessment of strategy in Military Deafness Claims, • Identification and assessment of required investigative actions, • Reserving of NIHL Claims – to include Ogden, • Has an understanding of NIHL Claims (Military deafness claims specifically is not essential), • Has experience of running a NIHL caseload, • Clear and effective communicator, • Ability to write reports, • Ability to work under pressure and to target, • Ability to self-organise and self-prioritise, • Ability to maintain concentration and pay attention to detail, • Ability to remain calm under pressure, • Ability to remain fair and objective at all times, • Good level of IT skills In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death In Service – after 1 years’ service, • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets *After successfully completing probation #J-18808-Ljbffr

Department: Legal Location: Bolton This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view. The technical supervisor will work directly with the business unit director and Technical manager and be responsible for the supervision, mentoring and coaching of individual credit hire file handlers. They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with client’s SLA’s. • Supervise credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained., • Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise., • Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit, • Identify any training requirements and to feedback to the appropriate team leader & tactical delivery director, • Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal., • Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs., • Manage individual file handlers on a performance improvement plan when relating to technical issues., • Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director., • Handle a caseload of approximately 10-15 claims with a value exceeding £25k., • To ensure compliance with the SRA Standards and Regulations., • Adhere to the Keoghs Values., • Credit hire experience either defendant (preferable) or claimant., • Qualified Solicitor or equivalent, • Previous experience of handling own caseload., • Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines., • Excellent listening and verbal communication skills., • Ability to anticipate problems and identify solutions., • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation #J-18808-Ljbffr

Keoghs Corporate Risk Team is seeking to recruit a Multi‑Track File Handler to deal with delegated and non‑delegated multi‑track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high‑profile clients. The successful candidate will predominantly handle a litigated case load of Multi‑Track claims, but may also handle some claims from pre‑litigation. Department: Claims Management Location: Liverpool • Building relationships with Keoghs clients – liaising with clients and, where appropriate, Insurers, • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k – £100k, • Assessing and advising on liability and quantum, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate, • Make full use of the firm’s Case Management System in progressing files from receipt to closure, • Draft pleadings to include Defences and witness evidence, • Attend court in person or by telephone, attend trials, settlement conferences etc as required, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI, • Adhere to the Keoghs Values, • EL/PL multi track file handling experience, • Positive, confident and enthusiastic, • Excellent listening, verbal and written communication skills, • Ability to negotiate via telephone, • Ability to prepare succinct and concise reports, • Excellent inter‑personal and client care skills, • Excellent marketing skills, • Excellent IT skills, • High level of analytical skills, • Ability to prioritise work, keep to deadlines and work under pressure, • Ability to win the trust and confidence of others, • Ability to make decisions, • Ability to anticipate problems and identify solutions, • Ability to maintain concentration and pay attention to detail, • Driven to achieve, • Good advocacy skills, • Prior knowledge, skills and experience, • Good IT skills, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation #J-18808-Ljbffr

To support a Complex Disease Lawyer to manage and progress claims in accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability. The Assistant will be supporting a Complex Disease Lawyer on a variety of complex disease cases. Department: Legal Location: Bolton • Reviewing documents and preparing reports., • Dealing with disclosure., • Reviewing evidence (including medical/personnel records)., • Conducting investigations with Insured/obtaining witness statements., • Instructing Counsel/Experts., • Research., • Drafting generally., • Attending conferences and Trials with Counsel., • Dealing with routine correspondence., • Court appointments., • Liaising with and taking instructions from Insurers and Insureds., • Ensure adherence to Court timetables., • To ensure compliance with the SRA Code of Conduct 2011., • Adhere to the Keoghs Values., • Technically proficient in dealing with a range of mixed disease cases., • Effective negotiator., • Ability to use own initiative., • Flexibility in relation to tasks undertaken., • Good listening and verbal communication skills., • Ability to maintain concentration and pay attention to detail., • Ability to self‑organise and self‑prioritise., • Ability to work under pressure and to target., • An enthusiastic and hardworking individual., • Good level of IT skills., • We are connected, • We are Dynamic, • We are Innovative, • We succeed together, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining., • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites #J-18808-Ljbffr

Description Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. Legal Bolton Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. The successful candidates will handle a case of load of Household and Commercial Property recovery files from a selection of the team’s well known insurers. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. • Initial review/report, • Dealing with disclosure, • Reviewing evidence, • Conducting investigations, • Instructing counsel and experts, • Legal research, • Drafting generally, • Attending conferences and trials with counsel, • Dealing with routine correspondence, • Liaising with lay and insurer clients, • Engaging in settlement negotiations including consideration and drafting of Part 36 offers, • Preparing pre-action and interim applications, • Preparing documents for trial, • Assisting with ADR (including mediation), • Court appointments, • Conducting advocacy by telephone and in person, • Ensure compliance with the SRA Standards & Regulations 35 hours per week Monday to Friday 9am - 5pm inclusive of 1 hour unpaid lunch break. Office location for this role is Parklands, Bolton. We are hybrid workers with 1 day attendance at the office required. • Previous experience in a Defendant insurance litigation firm, • Previous litigation experience specifically relating to Recoveries, • A working knowledge and understanding of the Household and Commercial recoveries, • An ability to prioritise workload, • Ability to pay attention to detail, • Ability to work with case management systems, • The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; • We are connected, • We are Dynamic, • We are Innovative, • We succeed together, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation #J-18808-Ljbffr

Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role will be based in one of our regional offices in Bolton, Birmingham or Bristol and will specialise in handling a range of high-value subrogated property recovery files, typically in excess of £100K. We can be agile on location. Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role will be based in one of our regional offices in Bolton, Birmingham or Bristol and will specialise in handling a range of high-value subrogated property recovery files, typically in excess of £100K. We can be agile on location. You will handle a case of load of Property Risks matter files which will deal with a wide range of perils (fires, floods, impacts, product liability) from a selection of the team’s well known insurers. In addition, this is a role which involves the line management of a mini team so someone with people leadership skills will succeed in this role. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest and proven track record in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. Legal Bolton • Initial review/report to include consideration of funding, • Investigating evidential matters, gathering evidence in order to establish cause of action, • Conducting investigations with third parties, • Instructing counsel and experts, • Legal research, • Drafting generally, • Attending conferences and trials with counsel, • Dealing with routine correspondence, • Liaising with lay and insurer clients, • Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers, • Preparing pre-action and interim applications, • Driving the litigation process, • Assisting with ADR (including mediation), • Court appointments, • Conducting advocacy by telephone and in person, • Ensure compliance with the SRA From a people perspective, you will support the BUD in: • The management of a team of a mini team in terms of service delivery and personal professional development which will include technical supervision;, • In ensuring that all members of the mini team have appropriate objectives in place and are measured against them in accordance with Keoghs performance management processes;, • In the recruitment and retention of personnel into the wider PRC team in order to maintain profitability and the ideal operating model; feeding into the PRC talent pipeline;, • In the effective, fair and transparent application of Keoghs people processes and procedures;, • By communicating in a clear, concise and engaging way to promote morale & motivation and in the giving of feedback. From a sales/BD perspective you will support the sales pipeline in: • The day to day management of a nominated account(s);, • The preparation and delivery of client MI;, • The preparation and delivery of client training events, • Qualified solicitor or equivalent with relevant technical capability, • Minimum of 3 years Claimant property litigation experience, • Experience of running a case load, • A working knowledge and understanding of delivery of client KPIs, • An ability to prioritise workload, • Ability to pay attention to detail, • Ability to work with case management systems, • The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation #J-18808-Ljbffr

Application Deadline: 23 October 2026 Department: Legal Employment Type: Permanent - Full Time Location: Bolton The purpose of the Technical Assurance Lead is to support the delivery of technical excellence in Legacy by undertaking technical audit, providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers. The auditor will do that by undertaking audits within the unit in order to: • Assess file handling performance against, and in line with, internal technical standards., • Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills., • Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors, • Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others), • Identify and assess areas of financial leakage or other risks for the business, • Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit, • Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required, • Contribute to the continual development and improvement of Legacy’s technical performance levels by, • Identifying common trends within audit findings, • Recommending and where appropriate contributing to training and upskilling of individuals, • Providing constructive feedback and mentoring to individuals or teams, • Identifying quality issues and providing technical input into the incident reporting process, • Familiarity with client guidelines and required service level agreements, • To ensure compliance with client SLA’s, • Attention to detail, • Identification of incorrect actions taken on files, • Trend analysis, • Writing reports, • Reviewing documents and assessment of evidence in Military Deafness NIHL Claims, • Identification and assessment of strategy in Military Deafness Claims, • Identification and assessment of required investigative actions, • Reserving of NIHL Claims – to include Ogden, • Has an understanding of NIHL Claims (Military deafness claims specifically is not essential), • Has experience of running a NIHL caseload, • Clear and effective communicator, • Ability to write reports, • Ability to work under pressure and to target, • Ability to self-organise and self-prioritise, • Ability to maintain concentration and pay attention to detail, • Ability to remain calm under pressure, • Ability to remain fair and objective at all times, • Good level of IT skills In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death In Service – after 1 years’ service, • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets *After successfully completing probation #J-18808-Ljbffr

Department: Claims Management Employment Type: Permanent - Full Time Location: Bolton The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition, the Assistant File Handler will support File Handlers on tasks within their caseloads. • Considering and responding to Applications for Pre-action disclosure, • Handling matters in accordance with client SLA’s, • Instructing Counsel/advocate, • Reviewing evidence, • Legal Research, • Negotiations/ Drafting Payments into Court, • Dealing with routine correspondence, • Initial review and setting strategy for the management of the claim, • Reviewing matters throughout, • CRU, • Dealing with disclosure, • Reviewing evidence (including medical / personnel records), • Conducting investigations with Insured’s / obtaining witness statements, • Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses, • Instructing Counsel / Experts, • Attending conferences and Trials with Counsel and note taking, • Dealing with routine correspondence, • Reviewing quantum, • Drafting Tomlin Orders and Consent Orders, • Draft Cost schedules, • Dealing with general or straightforward queries, • Telephone chasing activities, • Filing out Allocation Questionnaires and witness summon, • Ensuring compliance with the SRA Standards & Regulations. 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Essential • Self-confident with good telephone and communication skills with people at all levels inside and outside the business, • An ability to organise and prioritise tasks using initiative, • Calm under pressure with the ability to re-prioritise and delegate effectively when required, • An ability to maintain attention to detail when dealing with repetitive tasks, • Good Literacy and IT skills, • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met, • Ability to work effectively within the Keoghs Shared Behaviour framework, • Contributes actively to an environment in which colleagues work cooperatively with each other., • Ability to meet performance targets, • Positive, confident and enthusiastic, • Excellent listening, verbal and written communication skills, • Good client care skills and evidence of working to client guidelines on a delegated basis, • Ability to prioritise work, keep to deadlines and work under pressure, • High level of analytical skills Desirable • Previous personal injury file handling experience, • Legal Education- ILEX, LPC or equivalent work experience, • Experience of handling a caseload of EL/PL files would be advantageous., • Previous litigation experience is preferred, • Good advocacy skills, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining., • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection ( Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets *after successfully completing probation #J-18808-Ljbffr

Description The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. Department: Claims Management Location: Bolton Description The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. • Considering and responding to Applications for Pre-action disclosure, • Handling matters in accordance with client SLA’s, • Instructing Counsel/advocate, • Reviewing evidence, • Legal Research, • Negotiations/ Drafting Payments into Court, • Dealing with routine correspondence, • Initial review and setting strategy for the management of the claim, • Reviewing matters throughout, • CRU, • Dealing with disclosure, • Reviewing evidence (including medical / personnel records), • Conducting investigations with Insured’s / obtaining witness statements, • Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses, • Instructing Counsel / Experts, • Attending conferences and Trials with Counsel and note taking, • Dealing with routine correspondence, • Reviewing quantum, • Drafting Tomlin Orders and Consent Orders, • Draft Cost schedules, • Dealing with general or straightforward queries, • Telephone chasing activities, • Filing out Allocation Questionnaires and witness summon, • Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Essential • Self-confident with good telephone and communication skills with people at all levels inside and outside the business, • An ability to organise and prioritise tasks using initiative, • Calm under pressure with the ability to re-prioritise and delegate effectively when required, • An ability to maintain attention to detail when dealing with repetitive tasks, • Good Literacy and IT skills, • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met, • Ability to work effectively within the Keoghs Shared Behaviour framework, • Contributes actively to an environment in which colleagues work cooperatively with each other., • Ability to meet performance targets, • Positive, confident and enthusiasticExcellent listening, verbal and written communication skills, • Good client care skills and evidence of working to client guidelines on a delegated basis, • Ability to prioritise work, keep to deadlines and work under pressure, • High level of analytical skills Desirable, • Previous personal injury file handling experience, • Legal Education- ILEX, LPC or equivalent work experience, • Experience of handling a caseload of EL/PL files would be advantageous., • Previous litigation experience is preferred, • Good advocacy skills Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining., • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection ( Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets *after successfully completing probation #J-18808-Ljbffr

Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. Department: Legal Location: Bolton The successful candidate will handle a case of load of Household and Commercial Property recovery files from a selection of the team’s well known insurers. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. • Initial review/report, • Dealing with disclosure, • Reviewing evidence, • Conducting investigations, • Instructing counsel and experts, • Legal research, • Drafting generally, • Attending conferences and trials with counsel, • Dealing with routine correspondence, • Liaising with lay and insurer clients, • Engaging in settlement negotiations including consideration and drafting of Part 36 offers, • Preparing pre-action and interim applications, • Preparing documents for trial, • Assisting with ADR (including mediation), • Court appointments, • Conducting advocacy by telephone and in person, • Ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week Monday to Friday 9am - 5pm inclusive of 1 hour unpaid lunch break. Office location for this role is Parklands, Bolton. We are hybrid workers with 1 day attendance at the office required. • Previous experience in a Defendant insurance litigation firm, • Previous litigation experience specifically relating to Recoveries, • A working knowledge and understanding of the Household and Commercial recoveries, • An ability to prioritise workload, • Ability to pay attention to detail, • Ability to work with case management systems, • The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers, • We are connected, • We are Dynamic, • We are Innovative, • We succeed together, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets * after successfully completing probation #J-18808-Ljbffr

Application Deadline: 23 July 2026 Department: Legal Employment Type: Permanent - Full Time Location: Bolton This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view. The technical supervisor will work directly with the business unit director and Technical manager and be responsible for the supervision, mentoring and coaching of individual credit hire file handlers. They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with client’s SLA’s. • Supervise credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained., • Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise., • Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit., • Identify any training requirements and feedback to the appropriate team leader & tactical delivery director., • Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal., • Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs., • Manage individual file handlers on a performance improvement plan when relating to technical issues., • Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director., • Handle a caseload of approximately 10-15 claims with a value exceeding £25k., • To ensure compliance with the SRA Standards and Regulations., • Adhere to the Keoghs Values., • Credit hire experience either defendant (preferable) or claimant., • Qualified Solicitor or equivalent., • Previous experience of handling own caseload., • Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines., • Excellent listening and verbal communication skills., • Ability to anticipate problems and identify solutions., • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme, • Tech Scheme, • Season Ticket Loan, • Gym Flex, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets After successfully completing probation #J-18808-Ljbffr

Application Deadline: 20 August 2026 Department: Legal Location: Bolton We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter‑fraud team is the largest and longest‑established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like‑minded candidates who want to join us in this exciting and important work and to develop and further their careers with us. The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key elements of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client. The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter‑fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim: • Bogus Passenger, • Staged/Contrived, • Fraudulent Exaggeration, • Induced accidents, • Low Speed Impact, • Late Notification Claims, • Credit Hire Fraud, • MIB, • Linked & Organised Crime It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. • Detailed review and analysis of evidence throughout the life of the case, • Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads, • Adhering to all work type process stages, • Identifying strategic litigation opportunities and complex cases when appropriate, • Identifying client trends and any opportunities to raise profile with clients, • Handling files in accordance with agreed client guidelines on a non-delegated basis, • Ensuring maximum client satisfaction on each case, • Ensuring accurate and timely completion of all client and internal MI, • Achieving both client and internal KPIs, • Reporting to Insurer client throughout the lifetime of the claim, • Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy, • Compliance with all procedural and investigative deadlines, • Achieving the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible., • Undertaking advocacy where required and cost‑effective to do so, • Dealing pro‑actively and achieving the best results with the case investigations and strategy from receipt until point of resolution, • Delegating tasks as appropriate to assistants to take the case forward, • Timely and accurate maintenance of all Case Management Systems from opening to closure, • Adherence to file management policies, • Complying with the SRA Standards & Regulations, • Be commercially aware, by working in an efficient and effective manner, • Commercial awareness so as to retain profitability, • Achieve financial targets, • Ensure timely and accurate billing, • Adhere to our Values 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office. We are agile workers with attendance at our offices at least 1 day a week • Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.), • Experience in handling linked and organised fraud is desirable however not essential, • Experience of handling RTA pre‑litigated and / or litigated case load, • An understanding of insurance litigation practice and processes together with indemnity principles, • Knowledge of the litigation process / working knowledge of the CPR, • Good advocacy skills, • Good client care skills and evidence of working to client guidelines, • High level of analytical skills, • Excellent listening, verbal and written communication skills, • Ability to prioritise work, keep to deadlines and work under pressure, • Ability to anticipate problems and identify solutions, • Experience of time recording and billing systems, • Excellent IT Skills Desirable: Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme, • Tech Scheme, • Season Ticket Loan, • Gym Flex, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets after successfully completing probation #J-18808-Ljbffr

Keoghs LLP, a leading insurance law firm in the UK, is seeking a talented insurance lawyer to join our dynamic Property Risks and Coverage Team. With a flexible location policy and the opportunity for hybrid working, this is an exciting opportunity for the right candidate to make a real impact. We do, however, require a minimum of one day per week in the office. As part of our team, you'll collaborate on large and complex cases, tackling some of the most significant property damage and insurance coverage claims in the UK. Your role will involve handling your own caseload while supporting a lead lawyer(s) on high-value cases often exceeding £1 million. You'll also participate in delivering training seminars and workshops to various insurer clients, contributing to client development, and preparing and presenting seminars on technical legal issues. If you’re ready to take on challenging and rewarding work in a supportive and innovative environment, we’d love to hear from you! Department: Legal Location: Bolton Case Management: • Independently handle a caseload from start to finish. When assisting a Large and Complex Lead Lawyer, tasks will include: • Reviewing documents and preparing draft advices to clients., • Crafting bespoke coverage advices., • Supporting all aspects of the litigation process., • Analysing issues of coverage, liability, quantum, and strategy., • Conducting thorough investigations., • Preparing first draft instructions to counsel and experts., • Performing legal research and document searches., • Attending client meetings, strategy discussions, and conferences for note-taking and follow-up., • Ensuring compliance with SRA Standards & Regulations. For Cases Managed Independently: • Handle all aspects of case management., • Draft applications and court proceedings., • Engage in settlement negotiations, roundtable discussions, and ADR. Note: The above is not an exhaustive list and other tasks may be delegated as required. • 35 hours per week, Monday – Friday, 9am – 5pm, with 1 unpaid hour for lunch., • Primary location is Bolton or Bristol, with additional hours as needed to meet client and court obligations. Join us and thrive in a role that balances independence and teamwork, ensuring you grow professionally while making a significant impact! • Legal Qualification: Solicitor/FILEX., • Experience: Previous defendant property insurance claims experience, • Knowledge: Thorough understanding of disputes and claims handled by the department and our insurer clients., • Technical Expertise: Familiarity with insurance coverage disputes, legal liability and causation including claim for breach of contract and in negligence and nuisance., • Customer Relations: Experience dealing with challenging customers., • Prioritization: Strong ability to manage and prioritize workload effective, • Attention to Detail: Keen eye for detail in all tasks., • Technical Proficiency: Comfortable working with case management systems., • Communication: Excellent interpersonal skills for liaising with senior claims handlers and managing major litigation., • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation #J-18808-Ljbffr

Department: Legal Employment Type: Permanent - Full Time Location: Bolton Keoghs LLP, a leading insurance law firm in the UK, is seeking a talented insurance lawyer to join our dynamic Property Risks and Coverage Team. With a flexible location policy and the opportunity for hybrid working, this is an exciting opportunity for the right candidate to make a real impact. We do, however, require a minimum of one day per week in the office. As part of our team, you'll collaborate on large and complex cases, tackling some of the most significant property damage and insurance coverage claims in the UK. Your role will involve handling your own caseload while supporting a lead lawyer(s) on high-value cases often exceeding £1 million. You’ll also participate in delivering training seminars and workshops to various insurer clients, contributing to client development, and preparing and presenting seminars on technical legal issues. If you’re ready to take on challenging and rewarding work in a supportive and innovative environment. • Independently handle a caseload from start to finish. When assisting a Large and Complex Lead Lawyer, tasks will include: • Reviewing documents and preparing draft advices to clients., • Crafting bespoke coverage advices., • Supporting all aspects of the litigation process., • Analysing issues of coverage, liability, quantum, and strategy., • Conducting thorough investigations., • Preparing first draft instructions to counsel and experts., • Performing legal research and document searches., • Attending client meetings, strategy discussions, and conferences for note-taking and follow-up., • Ensuring compliance with SRA Standards & Regulations., • Handle all aspects of case management., • Draft applications and court proceedings., • Engage in settlement negotiations, roundtable discussions, and ADR. Note: The above is not an exhaustive list and other tasks may be delegated as required. • 35 hours per week, Monday – Friday, 9am – 5pm, with 1 unpaid hour for lunch., • Primary location is Bolton or Bristol, with additional hours as needed to meet client and court obligations. Join us and thrive in a role that balances independence and teamwork, ensuring you grow professionally while making a significant impact! • Legal Qualification: Solicitor/FILEX., • Experience: Previous defendant property insurance claims experience, • Knowledge: Thorough understanding of disputes and claims handled by the department and our insurer clients., • Technical Expertise: Familiarity with insurance coverage disputes, legal liability and causation including claim for breach of contract and in negligence and nuisance., • Customer Relations: Experience dealing with challenging customers., • Prioritization: Strong ability to manage and prioritize workload effectively., • Attention to Detail: Keen eye for detail in all tasks., • Technical Proficiency: Comfortable working with case management systems., • Communication: Excellent interpersonal skills for liaising with senior claims handlers and managing major litigation., • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation #J-18808-Ljbffr

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