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  • Duty Manager 4 on 4 off
    Duty Manager 4 on 4 off
    1 day ago
    £16.68 hourly
    Full-time
    Temple, London

    Job Ref: 13676 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: £16.68 per hour and excellent company benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40.25 Posted date: 19/10/2026 Closing date: 30/11/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 20.5 days holiday based on 4 on 4 off shift pattern, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. About You: As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

    Easy apply
  • Host / Hostess
    Host / Hostess
    1 month ago
    £12.71 hourly
    Full-time
    London

    *Your mission, should you choose to accept it…* We are recruiting for a Host/ess with a passion for exceptional service, a warm welcome personality! We’re on the lookout for a Host/Hostess who is committed to excellence and thrives in a team setting. As a Host/Hostess, you will be at the heart of the guest journey, creating a warm, confident and personalised welcome from arrival to departure. You must possess a fluent level of English and have the ability to converse at all levels and with the wish to impress. Why work with Virgin Hotels: • A paid day off for your birthday!, • An extra day added to your holiday allowance each year you work with us (up to 33 days), • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing., • Wagestream - access your pay early!, • Generous family friendly policies and allowances, • Discounted Room Rates, • Teammate meals provided, • Employee Assistance Program, • Season Ticket Loan, • Cycle2Work scheme, • Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate. We will provide you with the platform to show your skills, all you need to do is perform! Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognise that every team member contributes to the whole hotel's success. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. The Hotel: Bringing the brand back to where it all began, Virgin Hotel London-Shoreditch brings personalized hospitality to Shoreditch. Like its counterparts in the UK and US, the hotel offers the unmistakable Virgin experience, personalized hospitality, top-notch amenities, and a prime location in one of London's most vibrant neighbourhoods. Located at 45 Curtain Road, the property will see a phased transformation of the 120-bedrooms and 14 Suites, as well as the hotel’s street-level lobby lounge and café. Guests further benefit from access to the rooftop bar, swimming pool, gym, and treatment rooms that form a sophisticated private members’ club. Role Responsibilities: *What exactly you will be doing…* • Greeting guests and being the first point of call, • Ensuring a pleasant welcome and cherry goodbye, • Managing the cloakroom service, • Seating guests, informing the management of any requirements, • Supporting the senior team during service, • Menu and table plan printing, • Reporting any problems to the relevant manager Background must-have: • Current right to work in the UK, • Preferred: 1-2 years’ experience in a full-service restaurant or lounge.

    No experience
    Easy apply
  • Room Attendant
    Room Attendant
    2 months ago
    £13–£14 hourly
    Full-time
    Barons Court, Hammersmith and Fulham

    The Housekeeping Staff is responsible for ensuring the cleanliness, orderliness, and overall hygiene of guest rooms, public areas, and back-of-house spaces in the hotel. They play a crucial role in creating a positive guest experience and maintaining high standards of cleanliness and presentation. • Room Cleaning and Preparation: Clean and sanitize guest rooms according to established standards and procedures.Make beds, change linens, and replace amenities.Ensure all surfaces are dusted, vacuumed, and sanitized.Replenish supplies such as toiletries, towels, and linens. • Public Area Maintenance: Clean and maintain the cleanliness of public areas including lobbies, hallways, and restrooms • Vacuum, sweep, and mop floors as necessary. Empty trash bins and ensure waste disposal is done according to hotel policies. • Back-of-House Organization: Keep storage areas, linen rooms, and housekeeping carts organized and well-stocked.Report any maintenance issues or supply shortages to the Housekeeping Supervisor. Attention to Detail:Pay attention to detail to ensure rooms and public areas meet the highest standards of cleanliness and presentation. Guest Interaction:Interact with guests in a friendly and professional manner, responding to their needs and requests in a timely manner. Compliance with Safety and Hygiene Standards:Adhere to health and safety guidelines and protocols to ensure a safe and sanitary work environment.Properly handle and dispose of cleaning chemicals and materials. Teamwork and Communication:Collaborate with other members of the housekeeping team and communicate effectively with other departments. Report any lost and found items following hotel procedures.

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £12.71 hourly
    Full-time
    London

    We are recruiting for a Waiter with a passion for exceptional service, a warm welcome personality! The service is casual, friendly and very natural, making customers feel as if they were in their own homes, never forgetting that our main intention is to excite and remain in guest’s memory as a place of happiness. As a Waiter you will ensure the efficient service of all beverages, ensuring standards and guest requirements are met at all times. You must possess a fluent level of English and have the ability to converse at all levels and with the wish to impress. The Hotel: Bringing the brand back to where it all began, Virgin Hotel London-Shoreditch brings personalized hospitality to Shoreditch. Like its counterparts in the UK and US, the hotel offers the unmistakable Virgin experience, personalized hospitality, top-notch amenities, and a prime location in one of London's most vibrant neighbourhoods. Located at 45 Curtain Road, the property will see a phased transformation of the 120-bedrooms and 14 Suites, as well as the hotel’s street-level lobby lounge and café. Guests further benefit from access to the rooftop bar, swimming pool, gym, and treatment rooms. Role Responsibilities: *What exactly you will be doing…* • The Waiter must love people and have a passion for serving others and the community, • Preparation will be key. Prep the restaurant daily, maintain it during the shift and clean it nightly in preparation for the next shift., • Maintain a clean, hygienic and organised work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitising tables, etc., • Stock the restaurant as necessary in accordance with company guidelines regarding stock requisition, • Adhere to company standards regarding food and beverage knowledge, • Orchestrate an extraordinary guest experience through positive guest interaction, • Be able to guide guests through aspects of our hotel and our city, • Ensure that guests are of legal drinking age by asking for an appropriate ID, • Handle a cash bank and adhere to company policies regarding money handling, • Accurately enter all items into POS system and charge guests accordingly, • Comply with sanitation standards and notify management of any issues, • Demonstrate a 5 star service ensuring all steps of service are accomplished during the guests experience.

    Easy apply
  • Head Bartender
    Head Bartender
    2 months ago
    £14 hourly
    Full-time
    Shoreditch, Hackney

    Are you ready to shake, stir, and serve unforgettable experiences? UBA Shoreditch is looking for a passionate, confident, and service-driven Head Bartender to join our vibrant bar team within Hart Shoreditch Hotel. At UBA, we blend modern Asian influences with late-night energy, exceptional drinks, and warm, effortless hospitality. We’re seeking a bartender who thrives in a fast-paced environment, takes pride in their craft, and is excited to grow within a creative, lifestyle-led venue. Key Responsibilities • Take responsibility for all bars within the hotel, including lobby bar, restaurant bar and BYRD lounge bar, • Deliver outstanding guest service in all outlets, creating memorable and engaging experiences., • Prepare and serve cocktails, spirits, wine, beer, and coffee to the highest standards of quality and consistency., • Support the F&B Managers in the smooth day-to-day running of the bar operation including closing procedures, • Create rotas for the bar team, train junior bartenders, recruit staff and complete performance reviews, • Maintain excellent bar organisation, cleanliness, and presentation at all times., • Manage stock levels, restocking the bar efficiently to ensure seamless service throughout shifts. Responsible for stock take of the bar ensuring appropriate par levels, • Ensure glassware is clean, polished, and readily available during service., • Work collaboratively with the wider F&B team to achieve agreed goals and service standards., • Confident in menu engineering and creating bespoke cocktails with seasonal changes, • Support and assist colleagues during busy services to ensure a calm, efficient operation., • Comply with all legal requirements relating to food safety, hygiene, licensing, and health & safety. What We’re Looking For • Previous experience as a Head Bartender in a premium or quality-driven hospitality venue., • Strong cocktail-making skills with solid knowledge of spirits, wine, and coffee., • Passion for delivering consistently high-quality drinks and guest experiences., • Calm under pressure, with excellent communication and teamwork skills., • Well organised, detail-oriented, and proactive during service., • A genuine interest in lifestyle-led hospitality and East London’s creative energy. What We Offer • Competitive salary plus service charge., • Opportunities for career growth within a dynamic and growing hospitality group., • Exposure to a creative, high-energy bar concept with room to develop your skills., • Staff meals on duty., • A supportive, collaborative, and vibrant working environment. If you love great drinks, thrive behind the bar, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and help us create unforgettable moments at UBA Shoreditch!

    Immediate start!
    No experience
    Easy apply