Executive Assistant
hace 17 días
City of London
Executive Assistant Location: London (on-site Aldgate East, with occasional UK travel) Reports to: Managing Director & Business Operations Manager About Auro Auro is a fast-growing technology company within the Harmony Fire Group, developing smart compliance and connected safety systems that are transforming how buildings stay safe. We combine IoT innovation, real-time data, and exceptional service to protect people and property across the UK We’re now looking for an experienced Executive Assistant who thrives in fast-paced, high-growth environments, someone who can combine five-star client service with operational excellence, supporting our Managing Director and senior leadership team while creating an outstanding workplace experience. This is a visible, trusted role at the heart of the business. You’ll work closely with clients, partners, and senior stakeholders, acting as a central hub for communication, coordination, and delivery. The Role You’ll be the go-to person for our Managing Director and wider leadership team — anticipating needs, managing priorities, and ensuring projects and client relationships run smoothly. You’ll handle everything from high-level diary management and meeting prep to producing insightful reports and ensuring the Auro office reflects our brand: smart, professional, and full of energy. This role is ideal for someone who takes pride in polished communication, enjoys building relationships at the highest level, and wants to grow alongside a business that’s scaling fast. Key Responsibilities Executive & Client Support • Provide proactive, high-level support to the Managing Director across scheduling, priorities, and strategic initiatives, • Manage and coordinate meetings with clients, investors, and senior stakeholders, ensuring every interaction feels seamless and professional, • Represent Auro in client communications and maintaining “white-glove” service standards, ensuring updates, reports, and actions are always delivered with precision, • Prepare agendas, presentations, and meeting packs; take detailed minutes and track key actions through to completion, • Produce accurate, insightful reports and dashboards (Power BI experience advantageous) to support leadership decision-making, • Anticipate scheduling conflicts and proactively resolve them with diplomacy and discretion Office Management & Workplace Experience • Oversee day-to-day office operations, ensuring an inspiring, well-organised, and productive environment, • Act as primary point of contact for building management, suppliers, and contractors, • Manage office budgets, supplies, and equipment; coordinate maintenance and access, • Create a positive, collaborative office culture — from team lunches to client visits, • Ensure all health, safety, and compliance requirements are maintained Process & Operations Support • Partner with the Business Operations Manager to implement new internal processes and ways of working, • Document and maintain standard operating procedures for office and admin functions, • Support cross-functional projects — coordinating resources, logistics, and communications, • Identify and deliver continuous improvements that make the business more efficient and scalable About You • Experienced Executive Assistant in a fast-paced, client-facing environment, • Proven experience supporting senior leaders (ideally C-suite or Managing Director level), • Highly organised, detail-driven, and able to manage multiple priorities with composure, • Exceptional written and verbal communication skills — polished, professional, and personable, • Confident building relationships with senior clients and external partners, • Strong Microsoft Office skills; Power BI or similar reporting experience a plus, • Professional discretion and ability to handle confidential information, • Thrives in a scaling business environment — flexible, proactive, and solutions-oriented, • Willingness to travel across the UK when required Why Auro You’ll be joining a company redefining how fire safety and compliance are delivered in the UK — blending technology, craftsmanship, and service excellence. This is a high-impact role with genuine scope to grow as we scale, working directly with leadership and playing a key part in shaping how our business runs. Benefits: • Lunch, snacks and refreshments all provided, including fresh fruit and ‘Take Away Friday’, • Private Medical Insurance, • Unlimited holiday provision, • Bonus, all employees are included in a bonus scheme with the opportunity to earn up to 50% of annual salary, • Team socialising budget for all employees, • Cycle to work scheme, • Reward and Recognition scheme – European mini-breaks on offer, • Two company events each year, • Auto-enrolment pension scheme