Luxury hotel jobs in HayesCreate job alerts

Luxury spa locations – Work in beautiful 5-star hotel spas across Central London alongside professional spa teams. Temporary Beauty Therapists & Massage Therapists Weekend & Flexible Shifts at London's Finest 5-Star Hotel Spas Already working as a therapist and looking to make the most of your

The Assistant Food and Beverage Manager in our luxury hotel assist with managing the Food and Beverage operations, ensuring the team delivers warm, welcoming and exceptional service that consistently exceeds guests expectations. Assists the Food and Beverage Manager in all aspects of their duties. D

As a Duty Manager, you will oversee the daily front office operation, ensuring exceptional guest experiences and smooth hotel operations while leading the team to deliver luxury service standards. Free refreshments and freshly cooked meals while on duty.

Sofitel Heathrow is seeking a Security Officer to safeguard guests and staff within our premium hotel.You will be vigilant on the premises, monitor surveillance, and support the Security Manager in coordinating measures for VIP visits and events.We value confidence, professionalism, and the ability

A luxury country house hotel in the South West seeks a Front of House Manager to lead guest-facing operations. The ideal candidate is currently a Head of Department or a strong Assistant Front of House Manager, with a background in quality hotels and excellent leadership skills. This hands-on leader

Chef de Partie needed for a luxury hotel's signature restaurant, preparing diverse international dishes from live cooking stations.

Seeking a friendly and professional Reservations Agent for a luxury hotel and resort, acting as the first point of contact for guests and responding to inquiries via phone, email, and webchat.

Seeking a passionate Chef de Partie for a luxury hotel restaurant to join a talented brigade, working with diverse international cuisines and fresh produce.

Seeking a talented and driven Chef de Partie for a 5-star luxury hotel and resort near London, to work across various high-end outlets including restaurants and banqueting.

Chef de Partie Luxury 4? Hotel South Kensington Location: South Kensington, London Salary: £35,000 per annum + £5,000£7,000 service charge Contract: Permanent, Full-Time Hours: 48 hours per week Start Date: ASAP James Lewis Recruitment is currently recruiting on behalf of a prestigious luxury hotel in South Kensington for an experienced Chef de Partie to join their talented kitchen team. This is an exciting opportunity for a passionate chef to join a renowned hotel kitchen environment, working to exceptional standards alongside an experienced and award-winning Head Chef. The hotel offers a refined dining experience, combining British culinary tradition with modern techniques, and provides an excellent platform for chefs looking to develop their career within luxury hospitality. Breakfast experience is desirable but not essential. The Role As Chef de Partie, you will take responsibility for your section and play a key role in delivering consistently high-quality dishes for hotel guests. Your responsibilities will include: Preparing and cooking dishes to a consistently high standard Taking ownership of your designated section during service Supporting the Sous Chef and Head Chef with daily kitchen operations Maintaining excellent food safety, hygiene, and cleanliness standards Ensuring quality, presentation, and consistency across all dishes Working collaboratively as part of a professional kitchen brigade The Ideal Candidate We are looking for a Chef de Partie who has: Previous experience working as a Chef de Partie or strong experience as a Demi Chef de Partie Experience within a 4?/5? hotel or high-quality restaurant environment Ideally worked within a 3 Rosette standard kitchen or similar Strong knowledge of food safety, kitchen operations, and modern cooking techniques A genuine passion for food and delivering exceptional standards The ability to work efficiently under pressure in a busy kitchen environment A positive attitude and strong team ethic Whats on Offer £35,000 basic salary £5,000£7,000 service charge per year Permanent, full-time contract 48-hour working week Meals provided whilst on duty 28 days holiday including bank holidays (increasing with length of service) Pension scheme and healthcare benefits Employee discounts and incentives Opportunity to develop your career within a luxury hotel environment About the Client Our client is a prestigious luxury hotel offering exceptional guest experiences, outstanding culinary standards, and a supportive environment for hospitality professionals looking to progress their careers. To apply, please submit your CV and a member of our hospitality recruitment team will be in touch. James Lewis Recruitment is acting as an employment agency in relation to this vacancy. TPBN1_UKCT

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to Londons landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences. Duties and responsibilities related to the Sous Chef Colleague Restaurant role Collaborate with the Executive Chef to develop the menu for the colleague restaurant. Assist in creating dishes that cater to the various tastes and preferences of the colleagues, taking into consideration allergens and dietary requirements. Contribute to the planning and development of diverse and seasonal menus, incorporating feedback from colleagues. Maintain optimal stock levels and minimize shortages of ingredients and supplies through inventory management, while simultaneously overseeing costs to minimize waste and optimize the budget. Ensure compliance with health and safety regulations and food safety standards. About you Proven experience in culinary operations, demonstrating strong leadership and management skills to motivate and inspire a team. Possess extensive knowledge of food and beverage trends and regulatory requirements. Benefits you will enjoy as a Sous Chef Colleague Restaurant 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Sous Chef Colleague Restaurant role and start your journey with Hyatt Hotels! TPBN1_UKCT

Chef de Partie - 5-Star Hotel | 2 AA Rosette Restaurant £32,000 per year + Service Charge (estimated £6,000 per year) Are you an ambitious Chef de Partie looking to refine your skills in a luxury kitchen? We are recruiting for a talented Chef de Partie to join the brigade of a prestigious 5-star hotel, home to an award-winning 2 AA Rosette restaurant. Benefits of Chef de partie £32,000 basic salary Estimated £6,000 annual service charge Paid overtime Work in a prestigious 5-star hotel with a 2 AA Rosette restaurant Ongoing training and development from experienced senior chefs Staff meals provided on duty Uniform provided and laundered Supportive and professional working environment Responsibilities of Chef de partie Take ownership of your designated kitchen section, ensuring it operates efficiently throughout service. Prepare, cook and present dishes to the high standards expected of a 2 AA Rosette restaurant. Work with fresh, seasonal ingredients to produce exceptional quality food. Ensure all food is prepared consistently and presented to the highest standard. Monitor stock levels within your section and minimise food waste. Follow all food hygiene, HACCP and health & safety procedures. Maintain a clean, organised and professional working environment. About You We're looking for someone who has: Previous experience as a Chef de Partie or an experienced Demi Chef de Partie within a quality hotel or Rosette-standard restaurant. A genuine passion for high-quality food and fresh seasonal ingredients. Excellent attention to detail and pride in producing beautifully presented dishes. The ability to thrive in a fast-paced, professional kitchen. Strong organisational skills and a positive, team-focused attitude. A desire to learn, develop and progress within a luxury hospitality environment. Jubilee Personnel Services Limited is acting as an Employment Agency in relation to this vacancy. IND4 TPBN1_UKCT

Luxury Residential Spa & Amenities Manager £42k - Monday - Friday We are pleased to present an opportunity to join a high-end residential development, overseeing a premium Health Club & Spa offering designed around exceptional service and resident wellbeing. This role sits at the heart of a luxury environment where attention to detail, discretion, and service standards are critical. You will be responsible for the full operation of the health club and spa facilities, ensuring a seamless and highly personalised experience for residents. Role overview You will lead the day-to-day running of the wellness and amenities space, managing a team to deliver consistently high standards across all touchpoints. The focus is on creating a polished, welcoming environment while building strong relationships with residents and continuously enhancing the overall experience. Key responsibilities Oversee the full operation of the health club and spa facilities Maintain exceptional standards across presentation, cleanliness, and service delivery Lead, coach, and develop a service-led team Ensure a smooth and professional resident journey at all times Act as a key point of contact for residents, handling feedback and resolving issues effectively Work closely with maintenance and wider operations teams to ensure facilities remain in excellent condition Introduce and evolve wellbeing initiatives, services, and programming Support recruitment, onboarding, and ongoing team development Manage rotas and staffing levels in line with operational needs About you Minimum 23 years management experience within a true 5-star environment (luxury hotel, private members club, or high-end residential) Strong leadership skills with the ability to motivate and develop teams Highly polished, professional, and detail-oriented Confident managing resident or guest relationships in a luxury setting Organised, proactive, and solutions-focused A genuine passion for service and delivering exceptional experiences This is an excellent opportunity for a driven hospitality professional looking to step into a role where service excellence and resident experience are the priority. For more information contact Richard Hodges at Troika recruitment TPBN1_UKCT

Step Into Your Dream Role as a Pasta Chef at Il Gattopardo! Do you have a passion for authentic Italian pasta and thrive in a fast-paced, dynamic culinary environment? Company Overview Launched in September 2023 in the heart of Mayfair, Il Gattopardo fuses Italys rich culinary heritage with the London way of life. We are looking for a Pasta Chef to join our team someone passionate about Italian cuisine, quality ingredients, and the art of pasta-making. This is an exciting opportunity to work alongside an experienced global culinary team and contribute to an exceptional dining experience. At Il Gattopardo, we work with the finest ingredients and embrace vibrant hospitality, creating unforgettable experiences for our guests. Join the Family At the heart of the Il Gattopardo experience is people. Were looking for individuals who can build genuine relationships with colleagues and guests and embody our warm, welcoming spirit. Il Gattopardo is more than a workplace; its a place where everyone has a voice, where youll be seen, heard, and supported a true home to thrive. A Place to Grow Whether youre developing your career or looking to elevate your culinary skills, Il Gattopardo will nurture your aspirations and provide the tools to help you reach your full potential. Youll have the opportunity to develop your expertise in Italian cuisine, learn from an experienced culinary team, and build a career within a growing hospitality group. A Place for You We open our doors to passionate culinary professionals who share our love for modern Italian dining, delivering exceptional food and creating memorable moments for every guest. Start a journey that can take you from the centre of Mayfair to exciting destinations worldwide, as well as across multiple brands in our extended family, offering progression, growth, and perks to match. Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. We Are Offering In addition to the usual benefits, we also offer: Work-Life Balance: We genuinely care about your well-being and strive to ensure you thrive both personally and professionally. Staff Meals: Enjoy meals prepared with care by our talented chefs during your shift. Professional Uniform Provided: Feel and look the part with a uniform we supply for you or Management annual tailored suit allowance. Celebrate Your Birthday: Take an extra paid day off to make your special day even better. £500 Refer a Friend Bonus: Share the opportunity and earn a generous bonus when your recommendation joins our team. Career Growth Opportunities: Be part of a successful hospitality group that values your growth and invests in your future. About the Role As the Pasta Chef , you will be responsible for preparing and cooking a variety of high-quality fresh and dried pasta dishes, maintaining our exceptional culinary standards at all times. You will take pride in pasta preparation, cooking and presentation, ensuring consistency, quality, and attention to detail across every dish. Working closely with the wider kitchen team, you will contribute to an efficient service while maintaining the standards of product, hygiene, and food safety expected within a luxury Italian restaurant. This is an incredible opportunity for a passionate chef to develop their skills and expertise within a dynamic, supportive, and internationally recognised culinary environment. Key Criteria Previous experience as a Pasta Chef, Chef de Partie, Demi Chef de Partie , or similar role within a high-end Italian restaurant, luxury hotel, or quality-driven kitchen environment. Strong knowledge of Italian pasta, sauces, cooking techniques, and traditional Italian ingredients . Experience preparing and cooking fresh pasta, with knowledge of different pasta shapes and appropriate cooking methods preferred. Excellent attention to detail, with a strong focus on consistency, presentation, and quality. Passion for Italian cuisine and a genuine enthusiasm for learning and developing culinary skills. Strong understanding of food hygiene, health and safety, and kitchen cleanliness. Excellent teamwork and communication skills, with the ability to work effectively under pressure during busy service. Good organisation and time-management skills, with the ability to maintain an efficient pasta section. Flexibility to work evenings, weekends, and holidays as required in a fast-paced restaurant environment. If this sounds like the perfect opportunity for you, wed love to get to know you better. Join us at Il Gattopardo and help shape the future of luxury Italian hospitality apply today and lets create something extraordinary together! Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. TPBN1_UKCT

Step Into Your Dream Role as a Demi Chef de Partie at Gattopardo! Do you thrive in a fast-paced, dynamic culinary environment? Company Overview: Launched in September 2023 in the heart of Mayfair, Il Gattopardo fuses Italys rich heritage with the London way of life. We are looking for a Demi Chef de Partie to join our team someone ready to take on an exciting new challenge alongside an experienced global team. At Il Gattopardo, we work with the finest ingredients and embrace vibrant hospitality, creating unforgettable experiences for our guests. Join the Family At the heart of the Il Gattopardo experience is people. Were looking for individuals who can build genuine relationships with guests and embody our warm, welcoming spirit. Il Gattopardo is more than a workplace; its a place where everyone has a voice, where youll be seen, heard, and supported a true home to thrive. A Place to Grow Whether youre just starting your career or looking to elevate your skills in hospitality, Il Gattopardo will nurture your aspirations and provide the tools to help you reach your full potential. Together, well forge your career path and give you the confidence to grow. A Place for You We open our doors to passionate professionals who share our love for modern Italian dining, delivering exceptional service and creating memorable moments for every guest. Start a journey that can take you from the centre of Mayfair to exciting destinations worldwideas well as across multiple brands in our extended family, offering progression, growth, and perks to match. Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. We Are Offering: In addition to the usual benefits, we also offer: Work-Life Balance: We genuinely care about your well-being and strive to ensure you thrive both personally and professionally. Staff Meals: Enjoy meals prepared with care by our talented chefs during your shift. Professional Uniform Provided: Feel and look the part with a uniform we supply for you or Management annual tailored suit allowance. Celebrate Your Birthday: Take an extra paid day off to make your special day even better. £500 Refer a Friend Bonus: Share the opportunity and earn a generous bonus when your recommendation joins our team. Career Growth Opportunities: Be part of a successful hospitality group that values your growth and invests in your future. About the Role As the Demi Chef de Partie , you will assist in the preparation and presentation of high-quality dishes, maintaining our exceptional culinary standards at all times. Youll support your section of the kitchen, uphold the standards of product and hygiene, and work with passion and teamwork to deliver excellence. This is an incredible opportunity to grow your culinary skills and progress within a dynamic, supportive environment. Key Criteria: Previous experience as a Demi Chef de Partie , or similar role in a high-end restaurant or luxury hotel environment. Proficiency in culinary techniques and methods, with a strong foundation in Italian cuisine preferred. Creativity and passion for innovation, with an eagerness to learn and contribute to new menu concepts and recipes. Excellent teamwork and communication skills, with the ability to collaborate effectively across the culinary team. Flexibility to work evenings, weekends, and holidays as required in a fast-paced restaurant environment. If this sounds like the perfect opportunity for you, wed love to get to know you better. Join us at Il Gattopardo and help shape the future of luxury hospitality apply today and lets create something extraordinary together! TPBN1_UKCT

Restaurant Manager required for a high-end luxury independent owned country house hotel based in a beautiful part of the Surrey countryside. This well-known and established business is seeking a manager to manage the main restaurant, with 100 covers with additional outdoor dining for 60 covers. The hotel is renowned for their restaurant and bar, showcasing a high-end casual dining concept. The restaurant manager will work closely with the senior management team to ensure exceptional levels of service are maintained throughout the F&B department. The role will focus on managing the team, providing training, support and clear direction. Our client is looking for a natural host who enjoys developing and fine tuning a high level restaurant concept. Indepth experience of working in a quality hotel restaurant environment is highly desirable for this position. The company will offer an opportunity to grow and develop within the company and provide a structured career development plan. This is a great opportunity to work for an excellent employer with a good track record of developing their people. TPBN1_UKCT

As an Assistant Restaurant Manager at The Cadogan you will join our fantastic F&B team who look after each other, our amazing property and our guests. If you are looking to develop your skills and be part of the future of luxury, this is your moment. Primary Responsibilities Include Support the Restaurant General Manager in the day-to-day running of the restaurant and bar. Deliver exceptional guest service and lead the team by example. Supervise, coach and support the restaurant team to maintain high service standards. Assist with staff scheduling, reservations and smooth daily operations. Handle guest enquiries and resolve complaints professionally. Ensure accurate cash handling and completion of opening and closing procedures. Maintain high standards of cleanliness, presentation and compliance. Complete effective shift handovers. About Us Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods ; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse. The hotels 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself through its exceptional food and beverage offering: Willetts, our welcoming neighbourhood British bistro and bar, where seasonal British produce, daily specials and classic dishes are served in a warm and inviting all-day dining setting. The Drawing Room is an elegant space open from morning until late, offering a cosy corner exclusively for hotel guests at breakfast until 11am. From then on, it welcomes everyone whether for lunch, dinner, or drinks expertly crafted by our talented bartenders. The Belmond & LVMH Family The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. What You Bring: Experience in a similar role Warm, genuine and approachable character Excellent team working skills Great attention to detail Applicants must have eligibility to work in the UK. What We Offer: At The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Competitive salaries Complimentary and preferential rates for experiences at our iconic destinations, as well as on-site Guest Experiences Life assurance Company sick pay Increased annual leave entitlement with length of service We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. TPBN1_UKCT

Step Into Your Dream Role as a Grill Chef at Il Gattopardo! Do you have a passion for cooking over fire and thrive in a fast-paced, dynamic culinary environment? Company Overview Launched in September 2023 in the heart of Mayfair, Il Gattopardo fuses Italys rich culinary heritage with the London way of life. We are looking for a Grill Chef to join our team someone passionate about high-quality ingredients, precision cooking, and delivering exceptional dishes. This is an exciting opportunity to work alongside an experienced global culinary team and contribute to an outstanding dining experience. At Il Gattopardo, we work with the finest ingredients and embrace vibrant hospitality, creating unforgettable experiences for our guests. Join the Family At the heart of the Il Gattopardo experience is people. Were looking for individuals who can build genuine relationships with colleagues and guests and embody our warm, welcoming spirit. Il Gattopardo is more than a workplace; its a place where everyone has a voice, where youll be seen, heard, and supported a true home to thrive. A Place to Grow Whether youre developing your culinary career or looking to elevate your grilling and cooking skills, Il Gattopardo will nurture your aspirations and provide the tools to help you reach your full potential. Youll have the opportunity to develop your knowledge of premium ingredients, fire and grill cooking techniques, and modern Italian cuisine while learning from an experienced culinary team. A Place for You We open our doors to passionate culinary professionals who share our love for modern Italian dining, delivering exceptional food and creating memorable moments for every guest. Start a journey that can take you from the centre of Mayfair to exciting destinations worldwide, as well as across multiple brands in our extended family, offering progression, growth, and perks to match. Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. We Are Offering In addition to the usual benefits, we also offer: Work-Life Balance: We genuinely care about your well-being and strive to ensure you thrive both personally and professionally. Staff Meals: Enjoy meals prepared with care by our talented chefs during your shift. Professional Uniform Provided: Feel and look the part with a uniform we supply for you or Management annual tailored suit allowance. Celebrate Your Birthday: Take an extra paid day off to make your special day even better. £500 Refer a Friend Bonus: Share the opportunity and earn a generous bonus when your recommendation joins our team. Career Growth Opportunities: Be part of a successful hospitality group that values your growth and invests in your future. About the Role As the Grill Chef , you will be responsible for preparing and cooking high-quality meat, fish, vegetables, and other ingredients using the grill and fire-based cooking techniques. You will take pride in achieving precise cooking temperatures, excellent flavour, and consistent presentation across every dish. Working closely with the wider kitchen team, you will ensure an efficient service while maintaining the highest standards of product quality, hygiene, and food safety. This is an incredible opportunity for a passionate chef to develop their expertise in grilling and Italian cuisine within a dynamic and supportive luxury hospitality environment. Key Criteria Previous experience as a Grill Chef, Chef de Partie, Demi Chef de Partie , or similar role within a high-end restaurant, Italian restaurant, or luxury hotel environment. Strong knowledge of grilling, roasting, chargrilling, and fire-based cooking techniques . Experience cooking premium-quality meat, fish, seafood, and vegetables to precise temperatures and specifications. Excellent understanding of cooking times, temperatures, resting, seasoning, and portion control. Strong knowledge of food hygiene, health and safety, and allergen procedures. Excellent attention to detail, with a strong focus on consistency, quality, and presentation. Strong mise en place and organisational skills, with the ability to maintain an efficient grill section throughout service. Excellent teamwork and communication skills, with the ability to work effectively under pressure. Ability to maintain high standards during busy and demanding services. Flexibility to work evenings, weekends, and holidays as required in a fast-paced restaurant environment. If this sounds like the perfect opportunity for you, wed love to get to know you better. Join us at Il Gattopardo and help shape the future of luxury Italian hospitality apply today and lets create something extraordinary together! Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within every one, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity, that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Commercial Performance & Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. LEADERSHIP COMPETENCIES 1. Strategic Revenue Leadership Develop and implement cluster-wide pricing and inventory strategies to maximise revenue. Lead, mentor, and coach hotel revenue teams, commercial, and operational staff in revenue management best practices. 2. Analytical & Market Insight Monitor and analyse booking trends, competitor activity, and market dynamics to inform strategic decisions. Forecast revenue, occupancy, ADR, and RevPAR while ensuring alignment with budget and prior-year performance. STANDARD SPECIFICATIONS: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE: The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Collaboration & Communication Work closely with hotel teams, sales, and e-commerce managers to align selling strategies and business mix. Present performance results, insights, and recommendations to senior management and hotel leadership teams. KEY RESPONSIBILIES Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy . Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms . Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions . Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. STANDARD SPECIFICATIONS A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality, financial and commercial metrics. Advanced Excel skills are essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. WORKING CONDITIONS Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. TPBN1_UKCT

Oplu is partnering with an exceptional farm-to-fork luxury country hotel and wellness retreat to appoint a Head of Food & Beverage (F&B). Proven experience already as a Head of Food & Beverage, F&B Manager, or equivalent senior F&B leadership role within luxury hotels, retreats, private members' clu

A leading recruitment agency is seeking an outstanding General Manager to lead a luxury lifestyle hotel in London. This is an exceptional opportunity to shape a new luxury brand from the ground up. Responsibilities include driving commercial performance, overseeing hotel operations, and building key

Key requirements include 3-4 years in hotel F&B management, strong cost control, staff development, and a solid understanding of health and safety regulations.

The NICI Bournemouth is seeking an experienced Head of Bars to lead all bar operations, shaping guest experiences, beverage quality and service standards across the property.You will recruit, coach and develop the Bars team, manage budgets and stock, and collaborate with Food & Beverage leadership t

Sir Richard Sutton Limited (SRSL) is seeking a Marketing Manager for The Athenaeum Hotel in Mayfair, London, as the property enters a multi-million pound repositioning and relaunch.

Maybourne Hotel Group is seeking an exceptional Rooms Reservations Sales Consultant to join the Maybourne Reservations team at our Corporate Office.

Splendid Hospitality Group at The Grand - York is seeking a Head of Marketing on maternity cover to lead our luxury property's brand, storytelling and campaigns.

Bigblue UK is seeking an experienced Project Manager to lead a £25m luxury hotel development in Windsor.

Maybourne Hotel Group, based at The Berkeley, seeks a Fleet Controller to manage Chauffeurs across Claridge's, The Connaught, The Berkeley, and The Emory. The role demands strong interpersonal skills, a team-first attitude, and a commitment to consistent quality across a fast-paced luxury environmen

Hand Picked Hotels is hiring a Casual General Assistant for the Braye Beach Hotel in Alderney. You will anticipate guest needs and deliver a bespoke, magical experience while maintaining the hotel's high standards. Candidates should have experience across hotel departments and enjoy working with peo

Ginger Hospitality in Leicestershire is seeking a Night Manager for a luxury hotel estate.

A passion for outdoor work, attention to detail, and experience in luxury hotel grounds are essential. Fairmont Windsor Park is seeking a Garden Supervisor to lead our grounds team at this 5‑star hotel.

Lavoro Hospitality seeks a Duty Manager for a 4* luxury hotel with a rosette restaurant and wedding venue.

Hand Picked Hotels Group Reservations Office is seeking a Reservations Specialist based at Crathorne Hall Hotel, Yarm, Yorkshire.

LHM Luxury Hotel Management Ltd is looking for a passionate Food & Beverage Assistant to join our hospitality team.

PR industry, focusing on luxury hotels.

We are looking for enthusiastic team player, with passion for hospitality, people and food!.With a willingness to learn, you will demonstrate excellent communication skills and impeccable personal presentation.You will have a positive, can do attitude, always happy to go the extra mile.With guidance

Project Manager - Luxury Hotel Development. I’m working with a quality-led main contractor delivering a £25m luxury hotel scheme near Windsor. Leading delivery on a £25m luxury hotel scheme through to handover.

CFCHOSPITALITYRECRUITMENT LTD is seeking a Junior Pastry Chef to join their esteemed 4* Hotel in Northampton.

The Berkeley, part of the Maybourne Hotel Group, seeks a Security Officer to contribute to a safe, welcoming environment in central London. You’ll help with inquiries, monitor access, and uphold hotel policies with discretion and professionalism. Join a historic luxury property where guests and co

COREcruitment is seeking a General Manager for a Luxury 4-Star Hotel in the Lake District. The ideal candidate has proven leadership in luxury hospitality, a track record of hitting KPIs, and a genuine passion for guest satisfaction. You will oversee all hotel operations, drive revenue, and ensure s

Looking for a Breakfast Chef for a luxury hotel.

Oplu is partnering with an exceptional farm-to-fork luxury country hotel and wellness retreat to appoint a Head of Food & Beverage (F&B). Proven experience already as a Head of Food & Beverage, F&B Manager, or equivalent senior F&B leadership role within luxury hotels, retreats, private members' clu

Early starts, a busy breakfast service and the chance to make a real impact in a well-established hotel kitchen. You dont necessarily need a background specifically in hotel breakfasts.