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Lloyd Recruitment Services is pleased to be working with an established organisation seeking an experienced Market Insights Manager to join their marketing team. This is an exciting opportunity for an insights professional who can transform data into meaningful business intelligence, supporting marketing strategy, product development, and customer experience improvements. Salary £55k - £58k DOE Monday to Friday 9am-5pm Hybrid working 2 days in office and 3 WFH Office Location : East Grinstead, West Sussex Private medical Parking onsite Life assurance Pension contributions The Role of the Market Insights Manager: Reporting to the Head of Marketing, you will lead the organisation's approach to customer and market insight, ensuring data and research inform strategic decisions across the business. Key Responsibilities for the Market Insights Manager: Develop and deliver the annual research and insights programme Measure and analyse customer experience and satisfaction Drive audience segmentation and market understanding Produce clear insight reports to support marketing and PR activity Provide strategic insight guidance across departments Support product and service development through research Work with digital teams to enhance online customer experience Combine data from multiple sources to guide decision-making Maintain accessible insight reporting across the organisation Monitor market and industry trends using external research Ensure research activity complies with data protection and ethical standards About You Strong experience within research, insights, or analytical roles Proven ability to translate data into commercial recommendations Excellent communication and presentation skills Experience managing research agencies and multiple projects Commercial awareness and budget management experience Degree qualified or professionally qualified in a relevant discipline The Opportunity A great opportunity to influence business strategy within a collaborative and forward-thinking organisation offering competitive salary and benefits. Salary £55k - £58k DOE Extra Information: Refer a friend and earn up to £500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer. TPBN1_UKTJ