Medical receptionist jobs in United Kingdom

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station. \n This is far more than a traditional reception role. It is a position suited to an individual accustomed to operating within high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The roles offers salary of up to £33k and it operates on Monday - Friday (8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm) basis with some overtime required at times to coordinate emergency appointments. \n We are seeking a candidate from a high net worth, luxury-led background. Some previous office experience is essential, and candidates must also demonstrate a career history within one or more of the following environments: \n ·Five-star or ultra-luxury hotels \n ·Private members’ clubs \n ·Luxury fashion houses or flagship boutiques \n ·UHNW private household or private PA roles \n ·Any high-end concierge or bespoke client services \n This role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients. \n The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care. \n \n Private Medical Receptionist duties: \n\n • Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint\n, • Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists\n, • Provide refined, articulate and highly professional communication across all channels - in person, by telephone and via email\n, • Manage up to consultant clinic diaries with precision and discretion\n, • Process payments confidentially and respond to sensitive patient treatment enquiries\n, • Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services\n, • Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times\n\n Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm

We are delighted to be partnering with a highly respected private medical clinic on Harley Street to find a warm, organised, and proactive Clinic Coordinator / Receptionist to join their close-knit team. \n The successful Clinic Coordinator / Receptionist will be the reassuring first point of contact for patients, helping to create a calm, welcoming environment from the moment they walk through the door. Based in beautifully presented consulting rooms, you’ll play a key role in ensuring every patient journey feels seamless, professional, and genuinely cared for. \n Previous experience within a private medical clinic is advantageous. \n \n 37.5 hours per week, Monday-Saturday \n Shift patterns between: 08:00-16:30, 09:00-17:30, 09:30-18:00 \n 3 Saturdays per month (with weekday of your choice off in lieu) \n Fully clinic-based role at our Harley Street location \n Saturday hours: 08:00-16:00 \n \n Why This Role Matters \n Patients visiting the clinic are often seeking specialist care and reassurance. Your role will be central to making them feel comfortable, informed, and supported at every stage. Internally, you will work alongside Surgeons, Optometrists, Nurses, and Patient Care Coordinators to keep the clinic running smoothly and efficiently. \n If you enjoy being the “go-to” person, thrive in a busy environment, and take pride in delivering exceptional service, this could be the perfect opportunity. \n \n Clinic Coordinator / Receptionist - What You’ll Be Doing \n • Welcoming patients with warmth and professionalism \n • Providing clear information so patients feel informed and at ease \n • Managing and coordinating complex diaries for 8 Optometrists and 4 Surgeons \n • Handling a high volume of appointment bookings with accuracy and efficiency \n • Acting as the central point of contact for patients, clinicians, contractors, and suppliers \n • Processing payments and refunds across multiple systems \n • Gathering patient feedback and testimonials to support continuous improvement \n • Maintaining immaculate clinic spaces \n • Supporting the wider team with essential administrative duties, from updating records to preparing documentation \n \n About You \n • Confident managing multiple priorities in a fast-paced setting \n • Naturally organised – managing multiple diaries \n \n This is a wonderful opportunity to join a supportive, professional team in one of London’s most prestigious medical locations. If you are passionate about delivering outstanding patient care and want to be part of a clinic that values both excellence and empathy, we would love to hear from you. \n \n

\n Our client - an independent company providing medical services to the private HealthCare sector and the NHS are recruiting for a new role as a Bookings Coordinator. \n \n As the Bookings Coordinator you will be directly responsible for delivering an excellent customer service to patients, consultants, secretaries, and clinical teams at the clinic based in Central London. \n Hours are 35 hours per week - Monday – Friday – working either 8am – 4pm or 10am – 6pm depending on the clinic requirements. \n Main duties and responsibilities \n\n • To handle calls and work as part of the bookings team, providing the first point of contact for Patients, Consultants, Practice Managers, handling all external enquiries via both the telephone and email.\n, • To ensure all calls and enquiries are answered quickly, efficiently and within timeframes whilst providing a high quality and professional service.\n, • To update and manage the diary and to maintain/exceed a minimum booking rate (targets to be agreed) for all bookings.\n, • Provide a highly efficient, easily accessible booking service for our customers.\n, • Ensure all referrals and appropriate patient data is recorded onto the patient administration system.\n, • Proactively manage the patient administrative pathway in the delivery of clinical services including appointment information.\n, • Ensure patient records are maintained and processed in accordance with the terms of the Data Protection Act 2018 as indicated in the company’s Data Protection Policy.\n, • Develop and nurture excellent departmental relationships with internal and external stakeholders.\n, • Inform and advise senior staff of all matters affecting service and patient care.\n, • To train new team members and in-house users of our systems.\n, • Work with all clinical and non-clinical staff within the business to provide an efficient and effective patient journey.\n, • Assisting colleagues to ensure patient radiology reports are completed within the 24-hour target.\n, • Any other reasonable request as requested by management.\n, • Provide cover for annual leave of receptionist when required.\n\n If you feel this would be a good opportunity for you and you would like to apply, we would love to hear from you! Please send your CV today! \n Unfortunately, due to the volume of applications that we receive, we are unable to respond to everyone, if you have not heard back within 24 hours then please assume that you have not been successful on this occasion \n According to Data Protection GDPR laws, we need to inform you that you are in applying this role sending us your personal data which we will not share without your consent and will only contact you about this role and other roles which could be of interest. Please see our website for our full privacy and data handling policies. You have the right to ask us to remove your data at any time

Law Firm Office Assistant/Receptionist \n\n • Location: Wimbledon\n, • Job Type: Part-time (Mon-Fri 1-5pm)\n\n Join one of the largest legal practices in Surrey and a leading law firm in the Southeast. We are looking for an Office Assistant/Receptionist to join our Central Services department. This role is crucial in maintaining the high standards of client service that we are known for, as a Legal 500 Firm, acting as the first point of contact for our clients and setting the tone for their experience with us. \n Day-to-Day of the Role: \n\n • Manage incoming and outgoing mail and faxes efficiently.\n, • Handle post, deliveries, and client payments, ensuring timely distribution.\n, • Archive files and manage file archiving databases, including retrieval from storage as needed.\n, • Undertake physical tasks, including lifting and extensive photocopying, especially under deadline pressures.\n, • Manage stationery supplies and perform general administrative duties.\n, • Handle telephone calls, take accurate messages, and ensure effective communication within the firm.\n, • Maintain a tidy reception area and meeting rooms, and provide refreshments as needed.\n, • Actively engage with clients visiting the office, ensuring a welcoming and professional environment.\n\n Required Skills & Qualifications: \n\n • GCSE in Maths and English (A*-C) or (9-4) or equivalent.\n, • Law degree.\n, • Proven client-facing experience, with a courteous and efficient telephone manner.\n, • Professional appearance and a patient, diplomatic demeanour.\n, • Flexibility, cooperative spirit, and a supportive team-oriented attitude.\n, • Ability to work independently without close supervision.\n, • Strong commercial awareness and comfort in a busy, high-pressure environment.\n, • Excellent customer care and communication skills.\n, • Computer literacy is essential.\n\n Benefits: \n\n • Competitive salary with annual reviews and bonus schemes.\n, • 5% employer pension contribution and death in service benefit of 4x salary.\n, • Private medical cover, life assurance, and company sick pay.\n, • Cycle to Work scheme and Employee Assistance Programme.\n, • 25 days holiday plus Bank Holidays, with enhanced leave options for family commitments.\n, • Opportunities for professional development, including a Trainee Solicitor Programme.\n\n To apply for the Legal Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role to Mark Watts at Reed, your Local Legal Recruitment Specialist.

About the Role \n We are seeking a friendly, organised, and professional Receptionist to join our healthcare team across our Surrey sites. As the first point of contact for patients, visitors, and healthcare professionals, you will play a key role in delivering excellent customer service and ensuring the smooth day-to-day running of reception services. \n Full training will be provided, along with opportunities for ongoing development within a supportive healthcare environment. \n Key Responsibilities \n\n • Provide a warm and professional welcome to patients, visitors, and staff.\n, • Manage front-of-house reception duties across multiple sites.\n, • Answer telephone enquiries, resolve patient queries, and direct calls appropriately.\n, • Book appointments, issue confirmations, and send reminders.\n, • Maintain accurate patient records and complete electronic filing of correspondence and results.\n, • Process patient referrals and bookings using the Patient Administration System.\n, • Liaise with GP surgeries and healthcare professionals regarding patient information and test results.\n, • Support appointment scheduling to minimise missed or cancelled appointments.\n, • Assist patients and visitors as required, including escorting them to clinics or wards.\n, • Open and close sites when rostered for early, late, or Saturday shifts.\n, • Work closely with colleagues to ensure the efficient operation of services.\n, • Undertake any additional duties appropriate to the role.\n\n Requirements \n Essential \n\n • Excellent customer service and communication skills.\n, • Strong organisational skills and attention to detail.\n, • Ability to multitask and work effectively in a busy environment.\n, • Competent IT skills, including Microsoft Office.\n, • Flexibility to work across Epsom and Cobham sites.\n, • Availability to work shifts between 7:00am and 7:00pm, Monday to Friday, with occasional Saturdays.\n, • Right to work in the UK.\n\n Desirable \n\n • Previous reception, administration, or healthcare experience.\n, • Understanding of patient confidentiality and healthcare procedures.\n, • Full driving licence and access to transport.\n\n Benefits \n\n • Paid cross-site travel expenses.\n, • NHS Blue Light Card.\n, • Employee discounts platform.\n, • Employee Assistance Programme.\n, • Cycle to Work Scheme.\n, • Pension scheme.\n, • In-house training and development.\n, • Free flu vaccinations.\n, • Health and wellbeing support.\n, • Company social events.\n, • Bereavement leave and sick pay.\n\n Apply Now \n If you are passionate about delivering outstanding patient service and enjoy working in a healthcare setting, we would love to hear from you. Apply today and become part of a dedicated team committed to providing excellent patient care.