About the job Company Description We are looking for an experienced General Manager to join our team at The Hoxton in Southwark. In your role you will be responsible for leading and supporting the team on the day-to-day management of a successful operation. And as the GM you will represent The Hoxton brand by delivering the unique ‘Hox Experience’ to our guests and team overseeing the Restaurant & Bars and Rooms side of things. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera & our signature restaurant Seabird our rooftop restaurant on the 14th floor, our meeting space The Apartment and last but not least, Working From_, our coworking space. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive package inclusive of discretionary incentive and plenty of opportunity for development. 25 days holiday (plus bank holidays), pension, family cover private medical and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Lead your hotel management team in the successful operation of The Hoxton, Southwark and Working From_. Impact all areas of the business, from the big picture to the small details. Take full responsibility for the commercial performance of the hotel. Make sure our brand standards are properly brought to life in how we ground the brand in the local market & neighbourhood. Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for The Hoxton, Southwark & Working From_. Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do! Play a key role in managing the relationship with the central teams and owners. And everything else in-between… What we’re looking for… An experienced, commercially savvy operator; having previously worked in a lifestyle or high-end contemporary hotel would be an advantage You’re as comfortable with the strategic as with the day-to-day detail and can easily connect the two. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Department: Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.