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Each KS1 Coach is either assigned their own group of 8 similarly-aged children or will join another coach into a group of 16, support children in a range of activities, including (but not limited to) tennis, badminton, cricket and swimming – with each session typically lasting between 30 – 60 mi

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too. What to expect For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too. The Team With over 650 dispute lawyers around the globe we have an international team of dynamic and forward-thinking lawyers who are focused on combining legal expertise and commercial problem solving to provide our clients with the guidance they need. We therefore provide opportunities for people to grow their own careers not just locally, but across the globe and across a wide range of sectors and work types. We are passionate about helping our clients secure the best outcome in their business dealings. We work alongside our clients through the toughest of times, protecting their interests at every stage of a dispute. Eversheds Sutherland’s Litigation & Dispute Management team is called in to handle threats and disputes of the highest strategic importance. The Role Reporting to the Head of Strategy & Operations (Litigation), you will become a member of our resourcing team, with work allocation being a strategic priority for the firm. You will engage widely with partners and fee earners, as well as our Business Professional (BP) Leads in Finance, HR and Service Excellence to ensure a co-ordinated approach to resourcing. You will be responsible for the delivery of resourcing activities across our Construction and Real Estate Litigation teams in the UK and in our Litigation team in the Middle East, with the aim of driving forward our strategic objectives for work allocation and resourcing. Please note that this is a 15 month fixed term contract. Who we are looking for: We are looking for an experienced resource professional, ideally from a professional services background on a fixed term contract basis (to cover maternity leave) who has experience of: • Being a trusted advisor, providing balanced and pragmatic advice around headcount planning and resource management;, • Negotiating and influencing senior stakeholders, identifying resourcing challenges and proposing practical solutions;, • Using your commerciality and business acumen to enhance the profitability of a function; and, • Being client and delivery focussed in everything that you do. The Resource Manager will play an important role in supporting the implementation and delivery of resource management services to make sure operational excellence is delivered. You will be required to work with the product group partners and associates, HR and Finance to support Eversheds Sutherland’s strategy around the agility and mobility of our people and will support the firm’s Talent Management agenda. You will be required to: • Feed into the resource management strategy for your practice area;, • Build relationships and communicate continuously with the product group stakeholders and associates;, • Optimise the allocation of work and deployment of lawyers to maximise profitability, offer variety and improve associate development and wellbeing;, • Manage complex, cross product group/jurisdiction resourcing;, • Produce, analyse and gain leverage from management information (MI), with the aim of smoothing utilisation, strengthening client benches, identifying skill gaps and associate development;, • Engage with the product group leaders, team leads and International leads to understand their priorities and put forward appropriate solutions for agreement;, • Share information with other members of the resourcing team in Litigation and with the Head of Strategy & Operations (Litigation) for your groups and provide updates on issues and solutions; and, • Promote the use and support improvement of the capacity management resourcing system to enable effective resourcing. Skills and experience: • Trusted advisor who provides balanced, pragmatic advice around workforce planning and resource management to their product groups;, • Relevant field experience working within a Resourcing Team (workforce planning / scheduling / etc.);, • Robust and resilient;, • Able to drive change through innovative thinking;, • Ability to develop strong working relationships and engagement at all levels and be credible with senior stakeholders;, • Proactive with a positive, flexible, assertive, can do attitude;, • Ability to work with tight deadlines in a fast-changing environment;, • Experience of conflict resolution, with the ability to manage complex conflicts between numerous parties;, • Logical thinker with pragmatic analytical skills;, • A keen interest in developing deeper industry-specific expertise;, • Excellent verbal and written communication skills; and, • Excellent IT skills – particularly Microsoft Office and use of in-house technology. Applicants will be / have: • Commitment to excellence, • Strong attention to detail, • Relationship builder, • Communication skills, • Planning and organisational skills, • Methodical approach, • Resourcefulness. What’s in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world. • We’re fair, transparent and equitable, • We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance, • We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working, • We support your health and performance through our dental, healthcare and wellness support, • We support everything you are and all you bring through our powerful commitment to diversity and inclusion, • We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs, • We provide experience and opportunity through international and cross-function exposure, • We provide an opportunity to give back through our pro bono work and community engagement, • We help you plan ahead through retirement planning, insurance and assurance Diversity & Inclusion At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you. For you, For your success. And what's next.

About us Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans. Our mortgage business supports Buy to Let (BTL) and residential borrowers (ROO) who find themselves underserved elsewhere. Our mortgage customers range from Buy to Let investors, to the self-employed and customers with multiple jobs. Our savings proposition is delivered online via our website, and is focussed on providing savers with fair, transparent and competitive rates. Our typical customers are active savers, who tend to look beyond their current account provider for savings accounts. Our business model and strategy are underpinned by our core purpose to ‘Help More People Find a Place to call Home’. We are here to help the under-served, especially those with more nuanced personal circumstances or borrowing needs who are not able to access a mortgage from a mainstream mortgage lender. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring underwriting expertise to solve complex customer problems. As a fully regulated UK based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy and the need to actively manage how it embeds in the business together with the behaviours which exemplify it. As a recognised Best Companies Top 100 mid-sized company to work for in the UK and a finalist at the Financial Reporter Women’s Recognition Awards, we take pride in our diverse workforce, championing both ethic and gender diversity through our EDI commitments. Having met the target set by being a member of the HM Treasury Women in Finance Charter we have 50% of senior management roles filled by women. With offices in London, Newcastle and Skipton, we bring our teams together regularly to collaborate and empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK. Our Culture We are proud to have built a culture founded on an ethos of caring, and that sits at the heart of our Vida Values, driving the way we run our business, support our customers and other stakeholders on a daily basis. We genuinely care about delivering the right outcomes for all our stakeholders who we consider through the cultural framework as our customers, colleagues, company and communities that we operate in. By Joining Vida you will have a sense of belonging in what is a diverse and collaborative environment, where you will be empowered to take responsibility for driving delivery. We embrace a diversity of backgrounds and experiences in our people, in the deeply held belief that better outcomes are achieved for customers when our colleagues are better placed to empathise with and understand their unique circumstances. From application to interview, we place inclusion at the heart of all we do. Role Overview: Acting as Vida’s primary lead in relation to IFRS9, this role is responsible for the management and operation of Vida Banks IFRS9 models ensuring that the models and associated systems, processes, procedures and reporting generate timely and accurate ECL (expected credit loss) predictions to meet the relevant regulatory and accounting requirements. Key Responsibilities: • Deliver execution of the monthly impairment processing, namely Expected Credit Losses under IFRS9 and associated reporting into all relevant forums / committees (including Credit Committee)., • Analyse MI to produce informative analytics to aid decision making., • Deliver ECL reporting and analytics to support half-year and year-end reporting into Board Audit Committee., • Identify the need for, recommend, and provide appropriate analytical support for any PMA’s (post model adjustments) which may be required., • Effectively engage with External Auditors on IFRS9 related topics., • Ensure that all agreed actions arising from External Audits, Internal Audits and 2nd line model validations are delivered in line with agreed time-scales., • Understand internal and external data, infrastructure and reporting requirements, and coordinate these with effective analytical solutions., • Provide analytics and insight arising from IFRS9 models to support pricing and propositional developments / enhancements and stress testing (including ICAAP). In addition, the role holder will be required to support second line Risk colleagues in: • Regular monitoring and review of IFRS9 models ensuring that they continue to align to relevant accounting and regulatory requirements., • Identifying required enhancements / improvements to IFRS9 models., • Ensuring that IFRS9 Models continue to meet the requirements of Vida’s ERMF and Model Risk Management Framework. Requirements: • A strong understanding of IFRS9 requirements within Financial Services, with extensive experience in operating and enhancing ECL provisioning models (IFRS9) for residential / Buy To Let mortgage portfolios., • Hands-on experience in financial institutions or other equivalent organization with a strong background in the UK mortgage market., • Strong mathematical and statistical background, knowledge of statistical modelling techniques., • Experience of data mining with direct and extensive experience of SAS coding based models. Knowledge of Python coding would be an advantage., • Excellent team collaboration skills., • Confidence to articulate complex relationships and distil large volumes of data into meaningful prose to support critical decision making., • Ability to challenge and recommend options to senior stakeholders., • Desire to take responsibility for delivering complex modelling solutions., • A preference for a fast-paced, entrepreneurial environment. Our Values Our values are well established and recognised throughout our organisation. They provide a frame of reference for the behaviours expected from our colleagues every day. We find ways to break old conventions, especially those which cause exclusion or customer harm. We look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. At the heart of this is the fact we care about our Customers, Our Colleagues and our Communities. We are: Visionary- We innovate and break old habits, thinking big and pushing boundaries together as one team Inclusive - We value each other’s differences and work to see people for who they really are Dynamic - We are flexible and fast, cutting through complexity and never accepting second best Authentic - We are honest and genuine, what you see is what you get Benefits We offer a comprehensive benefits package to support our employees’ professional and personal needs. Further details can be provided upon application.

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too. What to expect For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too. Role and Key Responsibilities: We have two roles available, working with our Legal Teams, one working within the Commercial Advisory Practice Group (CAPG) resource management team. We also have a second role working with the Corporate Finance Practice Group (CFPG) Resource Management team. You will support a variety of Resource Management requirements including work allocation for fee earners, reporting and analysis, process creation and maintenance. You will work with a variety of functions including HR, Finance and Recruitment as well as key stakeholders. Key responsibilities: Speaking regularly to the fee earners and understanding their work requests, you will be supporting the day to day resourcing requests and requirements. You will have an excellent ability to manage relationships and expectations, which is key to these roles. You’ll be working alongside the Senior Resource Executives and Senior Resource Managers to support the expansion of Resource Management, specifically work allocation, in addition to taking ownership with daily tasks within the team. Key responsibilities for this role include: • Resource allocation; speaking to Partners and all levels of fee earners, finding resourcing solutions for new and existing matters as they arise, • Following up with fee earners to ensure an understanding of their capacity, • Keeping a log of resource requests, via Collaborate/High Q, • Negotiate and problem-solve resourcing challenges as they arise, • Reviewing and identifying suitable fee earners for cross-team projects, with the aim to balancing workloads, • Informing individuals when they have been allocated to a matter, • Preparing MI packs, various reporting and analysis as required, • Taking the lead on specific projects as required, • Updating Collaborate with resourcing request information, • Updating fee earner information as required, • Coordinating and planning for Trainee seat rotations, • Matter chasing to encourage adherence to process, • Support with producing and collating data for surveys, newsletters, presentations and reports, • Providing administrative support to the Senior Resource Executives and Senior Resource Managers with tasks including booking meetings, desks, parking and travel Skills and experience: • Ideally, you will have experience/knowledge of another law firm or professional services, • Experience in Resource Management, in Legal Support (PA's, Team Assistants) or working in Business Services (HR or Marketing) would also be useful, • Relationship building and negotiating skills are essential for this role – you must be confident in communicating with people at all levels within the firm and to put them at the heart of all tasks, • Client and solutions-focused in everything you do, • Ability to work in a fast-paced environment with challenging and ever-changing timelines, • Attention to detail is a key part of this role – along with the ability to prioritise, multi-task and manage high volumes of work while maintaining quality and accuracy, • Providing excellent service and client/stakeholder delivery, • Ability to manage own time effectively, • Proactive, willing to challenge and have the confidence to identify and recommend changes and improvements, • Fantastic organisational and administrative skills, • Excellent communication skills, including high-quality of written English, preparation of presentation decks and MI, • Ability to think on your feet and look for solutions to challenges, • Good IT and keyboard skills – in particular an excellent knowledge and ability in the Microsoft Office suite, particularly the use of Excel and PowerPoint., • Experience of working with other technology and/or Apps, work allocation related or otherwise, is advantageous What’s in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world. • We’re fair, transparent and equitable, • We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance, • We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working, • We support your health and performance through our dental, healthcare and wellness support, • We support everything you are and all you bring through our powerful commitment to diversity and inclusion, • We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs, • We provide experience and opportunity through international and cross-function exposure, • We provide an opportunity to give back through our pro bono work and community engagement, • We help you plan ahead through retirement planning, insurance and assurance Diversity & Inclusion At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you. For you, For your success. And what's next. #LI-TS1

About Us: We are a professional accounting practice committed to delivering exceptional service to our clients.We are seeking a skilled and proactive Accountant to join our team, providing high-quality accounting, tax, and advisory services across a diverse client portfolio.Key Responsibilities: &mi

Valayo are supporting a leading UK insurer who have a need for short-term pricing support. They’re looking for someone who can step in fast and take ownership of a long-standing project to improve their MI/data architecture across the pricing function. Review a complex suite of pricing MI & report

Do you have strong MI & Reporting skills ? Are you an expert with Excel (PowerPivot) Experienced with SQL, Python and Power BI ? If so I have a really interesting role for you. I’m looking for a Business Performance Manager to join my clients growing team This is a key role supporting new business initiatives, strategic planning, data management, and reporting. You will ensure the delivery of high-quality, actionable Business Intelligence that enables core business functions to run effectively. Its hybrid working, 3 days a week (5 days initially) in their Glasow city centre office. What You’ll Do • Lead and manage a team of performance analysts to deliver exceptional service., • Monitor real-time business activity, identify risks, and implement corrective actions., • Develop efficient systems and processes for analysing cross-functional business data., • Create and maintain performance-related MI and customer dashboards that are timely, accurate, and easy to interpret., • Provide detailed analysis to identify trends, risks, and opportunities., • Deliver training to managers on interpreting and using performance data., • Develop forecasting models and capacity planning methodologies, ensuring resource levels meet business demands., • Design inbound call routing configurations to optimise customer experience and reduce costs., • Build strong relationships with internal and external stakeholders to drive operational excellence., • Champion continuous improvement and quality assurance initiatives across the organisation. Your experience should include: • Proven experience in Management Information and Performance Management., • Background in workforce management, demand forecasting, and performance optimisation., • Excellent analytical skills and advanced Excel knowledge (including complex formulas, analysis tool packs, and PowerPivot)., • Ability to extract and manipulate data using SQL., • Python for coding and Power BI for Visualisation ideally., • Understanding of Business Intelligence tools., • Qualification in Data Science or Data Analytics. For more information get in touch asap

We are currently partnering with a Market Leading Lloyd’s Insurer to recruit a Credit Control Technician. The successful candidate will support the Syndicate and the Partnerships MGA platforms by undertaking credit control activities, assisting with premium collection and reconciliation, minimising bad debt, and maximising cash flow. Responsibilities include but are not limited to: • Support Syndicate and the Partnerships MGA platforms by undertaking credit control activities and working with relevant teams to resolve issues and develop solutions., • Assist with the collection and reconciliation of premiums, minimising bad debt and maximising cash flow., • Liaise with brokers to chase overdue premiums and remittances., • Work collaboratively within the Operations function and with the wider business to identify and address challenges and risks., • Undertake credit control processes and procedures, supporting underwriting teams in managing outstanding premiums., • Assist with the reconciliation of MGA bank accounts, including allocation of premium receipts and resolution of cash-related queries., • Produce and report relevant management information (MI) to meet internal and external requirements., • Maintain MGA ledger transactions and assist with month-end close procedures as required. The ideal candidate should have: • Credit control experience within the London Insurance Market., • Good analytical, mathematical, and organisational skills., • Excellent communication skills, both verbal and written.

Operations Control Specialist The suitable candidate will primarily be responsible for supporting the firm’s regulatory reporting obligations. The position requires a sound understanding of regulatory reporting requirements, strong organizational skills, project management experience, attention to detail and ability to interact across a range of stakeholders. This is not a managerial role, we are looking for a well-established subject matter expert who is able to apply their understanding of MiFIR to our growing business. Principal Responsibilities Member of a team that monitors the firm’s regulatory reporting obligations, including: • MiFID II trade and transaction reporting, • MAS OTC Derivative reporting, • Short Selling disclosures, • Substantial Shareholder disclosures, • TakeOver Panel disclosures, • Working with Legal & Compliance to interpret any regulation changes, • Writing requirements to assist with regulatory change or new business implementation, • Assess on a continuous basis regulatory reporting risks, and introduce or enhance controls as required, • Assist with the documentation and implementation of processes and procedures for monitoring compliance across transaction reporting regimes, • Build and manage MI and reporting process to track control failures and resolution times, • Assist with the resolution of failed, inadequate or missing controls, • Remain current on the regulatory reporting landscape, • MiFID Trade & Transaction Reporting subject matter expertise is essential, • Able to prioritize in a fast moving, high pressure, constantly changing environment, • Proven understanding of regulatory reporting obligations and their impact on Operations, • Good knowledge of financial instruments across equities, fixed income and commodities, • Excellent communication and interpersonal skills, • Strong organizational and problem solving skills, • Knowledge of SQL, Alteryx & Tableau, • Advanced MS Office skills, including Excel PowerPoint and Word, • Ability to manage a range of stakeholders, • Good team player with a strong willingness to participate and help others, • Understanding of other European Regs, such as SFTR and EMIR would be useful

LOCATION: London and Edinburgh HOURS: Full Time - 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above. ABOUT THE ROLE You'll provide independent oversight and challenge of algorithmic trading activities, ensuring robust governance and effective controls are in place. This role combines real-time monitoring, risk management, and continuous improvement to strengthen operational resilience and regulatory compliance across electronic trading platforms. KEY ACCOUNTABILITIES Real-Time Monitoring * Provide independent real-time monitoring of algorithmic trading, including responding to alerts and invoking kill functionality where required. * Deliver effective challenge to Trading colleagues and raise concerns promptly. * Respond to operational and regulatory issues in a timely manner and initiate remedial action where necessary. * Report any trading activity that may not align with firm policies or regulatory obligations to senior colleagues and partners. * Ensure alerting processes across all algorithms are timely, complete, and accurate. Risk Management & Control Framework Enhancement * Provide independent review and challenge of the change process for new and existing algorithms and platforms, focusing on controls and operational aspects. * Lead ongoing calibration of trader and platform limits using data-driven inputs. * Take ownership for the Self-Assessment process and produce outputs to meet regulatory requirements. * Identify and implement new or enhanced controls based on Self-Assessment findings. * Be responsible for and record circuit breaker and kill switch alerts, ensuring effective review and challenge. * Maintain classification and governance of models and algorithms through an effective inventory process, ensuring controls remain fit-for-purpose and evolve with market and regulatory changes. RAID Management & Issue Resolution * Ensure enhancement plans are robust, sustainable, and supported by root cause analysis with clear documentation and traceability. * Personally drive the closure of high-impact RAID items, including those relating to resource capacity, technology delivery, data quality, and regulatory requirements. Sustainability & Continuous Improvement * Lead changes aligned with business strategy and regulatory expectations. * Lead all aspects of implementation of sustainable processes for ongoing review, recalibration, and enhancement of controls, MI, and governance frameworks. * Ensure outcomes are embedded into our usual processes with evidence of effectiveness and continuous monitoring. WHAT YOU'LL NEED To be considered for this role, you'll need to demonstrate: Risk & Control Expertise * Deep understanding of algorithmic trading risk and control frameworks within Financial Markets. * Experience in governance and oversight of electronic trading platforms and models. * Knowledge of regulatory requirements and best practices for algo trading controls. Data & Technology Skills * Ability to use data-driven insights for calibration and control effectiveness. * Familiarity with real-time monitoring tools and alerting systems. Communication & Leadership * Strong stakeholder management and influencing skills across senior levels. * Ability to challenge constructively and provide authoritative guidance. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Alexander Lloyd are looking for a strategic and analytically driven leader to design and deliver high-quality management information, forecasting, and performance insight. This role plays a critical part in supporting operational delivery and long-term planning, ensuring services are resourced effectively and aligned to a strong member-first vision. You will develop and embed a robust framework for capacity planning, performance insight, and trend analysis across Member Services, enabling evidence-based decision-making and continuous improvement. Key Accountabilities Reporting & Forecasting • Design and deliver operational reporting and forecasting that provides clear performance insight and informs future planning., • Establish and maintain a baseline set of planning assumptions, regularly reviewed to support effective capacity management., • Continuously refine reporting and forecasting frameworks to reflect evolving operational and strategic needs. Insight & Challenge • Provide actionable insight and constructive challenge to senior management, embedding a culture of evidence-based decision-making., • Support change prioritisation through impact analysis and performance forecasting., • Contribute to client and stakeholder reporting with clear, data-driven insights. Innovation & Problem Solving • Develop innovative and pragmatic solutions to management information challenges, including working effectively in data-constrained environments., • Demonstrate curiosity and rigour in understanding data sources, partnering closely with Member Services teams to improve data integrity and reliability., • Design and deliver productivity impact assessments to support change initiatives, including business case development and benefit realisation. Governance & Collaboration • Establish and lead governance routines and planning forums to ensure insights are reviewed, understood, and embedded in operational decision-making., • Collaborate with Member Services leadership and MI teams to align forecasting, planning, and resourcing with business priorities., • Influence recruitment and resourcing decisions to balance capacity and demand, taking account of strategic, industry, and legislative change. Platform Coverage • Ensure reporting and forecasting reflect end-to-end operational realities across the full pension administration platform. Experience Required • Proven experience designing and delivering operational reporting and forecasting within a complex service environment, • Track record of leading performance insight functions and translating data into strategic and operational decisions, • Experience applying operating models to improve service delivery and resource planning, • Experience supporting change initiatives through impact analysis, productivity modelling, and benefit realisation

Job Title: Partner - Operations Location: Edinburgh / Glasgow - Hybrid Salary: £30,000-£40,000 Who we are… We're an award-winning Tech Consultancy, focused in Quality Engineering on a mission to become the UK's #1. Over the past 6 years, we've redefined what quality and testing look like at 2i and to our clients. Born from a desire to view quality holistically across the entire SDLC, our Quality Engineers are at the heart of delivering world-class consultancy services. Why Us? At 2i, we put people and quality at the heart of everything we do. Proudly certified as a "Great Place to Work", we are the chosen employer of around 250 people and we're continuing our growth! We invest in our people and are recognised as one of the best places for development and wellbeing. We recently announced our eight-figure private equity funding injection as we aim to increase our revenue by more than £50m in the coming years, which is where you come in… What you’ll be doing The Client Business Support (CBS) Partner is a central player in 2i’s growing Operations function. This is designed for a professional who can provide high-quality, consistent business support across multiple client accounts, enabling Account Managers to focus on relationship management and strategic client delivery. This role will combine data-driven analysis, process excellence, and client-facing administration, ensure seamless operational support while identifying opportunities for process improvement and operational scaling. You will partner closely with account managers and delivery leads, managing day-to-day client business support, overseeing operational workflows, and providing actionable insights from complex data sets. Responsibilities You'll play a key role in ensuring the consistent, high-quality delivery of services across the Business Operations function and take ownership of day-to-day data analysis and process management, working closely with teams across the entire organisation. 1. Client Business Support • Act as the first point of contact for administrative and operational client needs., • Ensure consistent delivery of processes, including timesheet administration, holiday management, contract tracking, and statement of work (SOW) support., • Collaborate with Account Managers on contractual onboarding, POs, and SOW execution, providing oversight and governance. 2. Data Analytics & Management Information • Analyse multiple data sets, including workforce, financials, and project performance., • Deliver MI reports and insights to inform business decisions and client performance., • Identify trends, anomalies, and opportunities to enhance efficiency and client satisfaction. 3. Workforce Management & Resource Allocation • Support workforce planning, scheduling, and resource allocation across client accounts., • Ensure accurate demand tracking and raise resource needs through enterprise tools. 4. Process Improvement & Governance • Identify and implement improvements to CBS processes, ensuring scalable and repeatable practices., • Contribute to operational governance, supporting quality assurance, SLA adherence, and risk mitigation. 5. Stakeholder Coordination • Liaise across internal teams, including Account Managers, Delivery Leads, Finance, and Executive stakeholders., • Run regular check-ins and ad hoc communications to keep client operations aligned with business priorities. 6. Team Leadership & Collaboration • Line manages junior administrators where applicable., • Support colleagues in building data-driven and process-focused operational excellence. Day-to-Day Activities • Deliver high-quality client support across accounts to free Account Managers for relationship-focused work., • Analyse timesheets, holiday allocations, financials, and project performance to provide actionable insights., • Onboard new clients, ensuring smooth contractual and operational integration., • Support enterprise tooling migration and data analysis in NetSuite or similar systems., • Recommend and implement process improvements and operational efficiencies. What You’ll Bring At 2i, we value proactiveness and fresh perspectives. So, whilst we have established processes for managing and delivering our work, we're always looking for ways to evolve. You'll bring new ideas, spot ways to improve efficiency and challenge the way things are currently done to make them better. Essential • Experience in client business support, junior account management, or customer success roles., • Strong administrative and analytical skills, preferably in consultancy or multi-client environments., • Familiarity with workforce management, enterprise tools, or recruitment operations advantageous., • Demonstrated ability to balance stakeholder communication with operational execution., • Team player with high interpersonal skills., • Resilient, proactive, and self-motivated., • Data- and process-driven, with a mindset for continuous improvement., • Ability to translate complex information into actionable insights. Qualifications / Experience Essential: • Ability to work at pace in a fast-moving, transformational environment., • Data analysis and MI production (NetSuite or similar ERP/CRM experience advantageous)., • E-signature platform workflow experience (Docusign experience preferred), • Excellent written and verbal communication, confident engaging stakeholders at all levels., • Strong organisation, prioritisation, and attention to detail., • 1–2 years in Business Operations, with responsibility spanning multiple client accounts., • Experience in recruitment, consultancy, or customer success functions. What we can offer you... • Career development pathways tailored for your personal and professional learning within 2i, giving clear direction for your career with us, • 26 days of annual leave + the option to buy and sell holiday (up to 5 days), • Private Health Care + access to other mental health and wellbeing services including Gym Memberships, Counselling, Cycle to Work Schemes + many more, • Individual and Company related performance bonus, • Flexible working in a hybrid environment across the UK What if you are a partial fit? Curious? We want to hear from you! We don’t believe in the “perfect” hire. What we do believe in is the benefits of creating a team built of different perspectives, backgrounds, career paths and ways of working. What we value most are team players who are eager to take their growth into their own hands and utilise the people around them. We’re committed to inclusion We believe that diverse teams make better decisions, are more creative, and build enriched cultures. That’s why we’re committed to creating an inclusive workplace where everyone feels they belong. We have a dedicated Diversity & Inclusion Guild and a Neurodiversity Guild, both led by passionate employees who help shape our thinking and actions in this space. We welcome applications from people of all backgrounds, identities, and experiences. If there’s anything we can do to make the recruitment process more accessible for you, please let us know. You can find out more about our approach to inclusion in our Employee Handbook.

Global HR Payroll Optimisation Manager Location: London with occasional travel to Cardiff Job Type: 7-month contract Work Setup: Hybrid - 2 days in the office (Wednesday & Thursday) Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a financial services company offering a range of products and solutions. It focuses on long-term growth and responsible business practices while promoting a collaborative culture with opportunities for development and contribution. What You'll Do • Design, implement, and ensure compliance of payroll and benefits processes across HR, Finance, and external partners, including tax authorities, leveraging automation and outsourcing for efficiency and cost optimization, • Maintain robust, tightly controlled payroll processes in line with local, state, and federal laws, collaborating with tax advisors and Group Tax to access timely data and meet reporting obligations, • Establish and enhance processes and controls, upskill payroll, HR, and finance teams, and ensure accurate reconciliation of payroll and tax data, • Own and manage payroll-related risks, working with Risk Oversight, Supplier Management, Information Security, and Group Tax; produce MI, monitor outcomes, and escalate issues as needed, • Manage, motivate, and develop employees at all levels to maximize team performance in alignment with company policies, procedures, and the Partnership Agreement What You Bring • Extensive global payroll expertise across EMEA, APAC, and the UK, • Experience in domestic and shadow payroll operations, including working with payroll bureaus, • Proven payroll optimisation project lead and SME, driving process, system, and team improvements, • Hands-on experience in day-to-day (BAU) payroll processing, ensuring accurate and compliant payroll delivery, • Experienced in payroll process improvement, driving efficiency, accuracy, and compliance across teams and systems What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Your new company This is a thriving multi-academy trust, currently consisting of 11 schools and a teaching school, providing to both primary and secondary aged pupils across Greater Manchester. They are a highly respected multi-academy trust committed to providing an outstanding level of education, ensuring the highest level of teaching and learning, fostering ambition and ensuring that every pupil has equal opportunity to succeed. Each school in the trust has their own identity, however they all possess a strong sense of community and values with a culture built on respect, accountability and aspiration. As an organisation, the staff work collaboratively towards a common goal and are all supported with staff development and career progression whilst working in an inclusive environment where everyone can thrive. With a well established central IT team, with longstanding staff, the team are excited to add an IT Technician to their team who will be based at a secondary school in Wigan and become an integral part of this team. Your new role As IT Technician, you will report to the Regional IT Manager and will be responsible for providing a high level of IT support to staff and pupils through hardware and software support, also working with the wider IT team to deliver projects. Responsibilities will include: • Provision of first and second line IT support, supporting with hardware and software working closely with staff and pupils., • Overseeing the IT helpdesk for the school, responding to any requests efficiently and resolving in line with SLAs., • Provision of support with equipment bespoke to the education sector; AV, interactive whiteboards and MI systems., • Liaising with the wider IT team and third party providers to ensure the highest level of IT support is provided., • Ensuring the school network is maintained and resolving any connectivity issues. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. • Lead and coach a team to deliver consistently under pressure. You’ll set the pace, build capability, and hold the line on standards., • From sales and standards to availability and team performance, you’ll make things happen and take accountability when things don’t go to plan, • Work across departments to deliver a seamless customer experience. You’ll need to collaborate fast, fix problems early, leading with pace and purpose., • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership

Job Description At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Executive Assistant to the Head of International Audit, the role will be located in London alongside the Head of International Audit an BNY. In this role, you’ll make an impact in the following ways: • To provide a high level of professional secretarial and administration support to the Audit Department, • Creating a wide range of documents including contracts, presentations, agreements, reports, proposals, meeting agendas and other documents, using Word, PowerPoint and Excel, • Overseeing senior stakeholder engagement including effective collaboration with other EAs in terms of diary management and maintaining effective stakeholder relationships, • Assisting in compiling Management Information (MI) reports, triage and allocate internal client requests, tracking actions and in preparing agendas and minutes for internal meetings, • Assisting with the production of papers for internal and external use (printing, photocopying, binding and delivery to clients), • Dealing with routine correspondence (telephone, written, email) and referring to other staff as appropriate, • Previous experience in performing senior assistant role with proven competence in the following:, • Diary management using Outlook (including ability to proactively manage diary conflicts), • Proven administrative, secretarial, document production and PA experience, along with advanced knowledge of MS Office packages, especially Word, Power Point and Excel, • Experience of internal financial and expense management systems and following internal financial and billing processes is desirable, • Dealing with IT and Facilities as required (procuring equipment, investigating IT issues, new starter setups etc), • Prior experience in Audit preferred, • The candidate should be seen as ‘approachable’, helpful and discreet, • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025

Senior Administrator Our client based in Newcastle who are one of the UK’s leading and largest wealth management firms in the UK are looking to add a Senior Administrator within intermediaries team due to start ASAP on a full time permanent basis. Working Hours – Monday to Friday – 9am – 5pm Start date – ASAP Salary – Upto £40,000 DOE and fantastic Benefits package Location – Newcastle – 4 days office and 1 days at home The role will provide operational support and be able to gain a deep understanding of Intermediary BAU processes. They will support the Intermediary Operations Manager and when required the Business Engagement & Initiatives manager with change initiatives, and in seeking process efficiency and innovation. Key Responsibilities: • Ensure Intermediaries Office team provide good client outcomes, delivering against expectations and keeping all stakeholders updated., • Run the monthly rebalancing process to a successful completion., • Ensure that all mailboxes are being monitored and actively engaged, whether its external communications from vendors and platforms or internal from the Intermediaries Business., • Operate in a culture of continuous improvement within the team., • Regular engagement and stakeholder management with business partners / teams to identify and deliver programmes of work including written updates such as monthly management meeting packs., • Arrange the smooth onboarding of Intermediary Firms in accordance with the Client Due Diligence Standards and within SLA’s ensuring compliance with regulatory requirements, including Anti-Money Laundering regulations, • Representing the Intermediaries Business in various Business governance meetings and business forums, as and when required., • Representing Intermediaries in change projects / working groups and business implementation readiness groups / forums., • Regular engagement/ stakeholder management with business partners / teams, such as IT, Change, Finance, Marketing, Business Management, Operations and others to identify, direct and deliver programmes of work including written updates such as monthly management meeting packs. To be considered for this role you must be able to demonstrate the following experience and competencies: • Experience working in investment management, asset management, private wealth or a bank with proficient skills pertaining to Client Due Diligence., • Front Office Operations knowledge., • Experience working in Investment Management, Asset Management, Private Wealth or a bank., • Knowledge of Investment and Fund Management., • An understanding of technical subject matter, • Strong verbal and written communication skills., • Numerate and able to define MI fit for purpose., • Attention to detail If this sounds like you, then let it be you and apply.

Do you have expertise in creating risk-based, pragmatic standards, policies and frameworks, particularly with regards to First Line Risk? We're looking for a Risk Oversight Manager to be responsible for driving the Risk and Control agenda across the UK Health business, with a particular focus on managing risks associated with change and (digital) transformation initiatives. You’ll play a critical role in fostering a resilient risk culture within AXA UK Health, enhancing the capability to identify, assess, and manage risks related to transformation projects, digital initiatives, and operational change. You’ll focus on proactive risk management, embedding effective controls within change programs, ensuring that risk management practices support strategic transformation, operational resilience, and positive customer outcomes. You’ll work to strengthen the risk and control framework, supporting the business in day-to-day risk oversight, and ensuring that transformation activities align with regulatory requirements, business objectives, and financial plans. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: • Embed a risk-aware culture within change and digital transformation initiatives, ensuring consistent application of the Risk and Controls Framework., • Partner with stakeholders to identify, assess, and manage risks associated with change projects, ensuring controls are aligned with strategic objectives., • Lead risk and control reviews, providing insights through MI and supporting risk-informed decision-making at enterprise and local levels., • Drive the implementation of a Risk and Control Self-Assessment (RCSA) program tailored to change and digital initiatives, supporting robust risk mitigation plans., • Facilitate cross-functional workshops to map processes, identify control gaps, and develop strategies for risk mitigation and process improvements., • Support risk reporting to Boards and Committees, clearly articulating change-related risk exposures and oversight of mitigation actions., • Ensure compliance with risk management frameworks, including incident management and remediation activities, especially within change programs., • Extensive knowledge of Risk Management Frameworks, tools, and techniques, with experience embedding risk practices within change and transformation projects., • Strong stakeholder management and influencing skills, capable of communicating complex risk concepts and fostering a risk-aware culture across diverse audiences., • In-depth understanding of relevant regulations (FCA/PRA) within insurance, healthcare, and financial services, especially during large-scale change and digital initiatives., • Excellent communication skills, with the ability to prepare and deliver clear risk reports for senior leadership, Boards, and Risk Committees., • Analytical proficiency in interpreting Key Risk Indicators (KRIs), identifying emerging risks, and determining appropriate escalation or mitigation actions., • Pragmatic, adaptable, and commercially minded, focused on delivering value, controls, and risk mitigation in fast-paced change environments., • Proven experience in risk oversight for transformation and digital projects, assessing risks related to new technologies and operational changes., • Competitive annual salary of up to £50,000 dependent on experience, • Annual company & performance-based bonus, • Contributory pension scheme (up to 12% employer contributions), • Life Assurance (up to 10 x annual salary), • Private medical cover, • 28 days annual leave plus Bank Holidays, • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave, • Wellbeing services & resources #FeelgoodHealth Who we are: At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.

Role: Project Manager MI, Planning and Reporting (Financial Services) Location: (Hybrid Role – 2-4 days per week in East London area or Manchester onsite), the rest remote Start: ASAP, likely early 2026 Duration: 6 months initially plus likely extension (inside IR35) The Role This is an exciting opportunity to be part of a Deloitte team supporting the delivery of a large-scale remediation programme. We are seeking an experienced and proactive Project Manager to lead MI, planning, and reporting activities across a multi-workstream programme. This role is ideal for someone who is analytic and has SQL experience. Required to have a strong ability to give the necessary direction to extract and manipulate data, perform analysis and conduct data quality assurance. Skills in data visualisation through dashboard creation who thrives in a fast-paced environment, can confidently collaborate across teams. Key Responsibilities: • Lead the development and optimisation of comprehensive project and programme plans, establishing robust governance structures with clear ownership, timelines, and dependencies for controlled delivery, • Translate complex business information needs into clear MI/reporting requirements, designing and collaborating on solutions that deliver actionable insights aligned with strategic objectives, • Manage the end-to-end delivery of MI/reporting solutions, overseeing resources, budgets, and timelines, including milestone tracking and essential documentation (e.g., process maps) to meet specifications, • Establish and maintain robust data governance frameworks to ensure the accuracy, integrity, and compliance of all data used for MI and reporting, thereby assuring the reliability of all outputs, • Foster strong stakeholder relationships to build collaborative programme plans and facilitate effective communication, while proactively identifying and managing project risks, issues, and changes Requirements: • Strong project management experience leading MI, planning and reporting activities, • Analytical with some experience of SQL, • Ability to give the necessary direction to extract and manipulate data, perform analysis and conduct data quality assurance, • Skilled in data visualisation through dashboard creation, • Able to bring structure and clarity to complex or ambiguous situations, • Excellent communication and stakeholder engagement skills, • Highly organised, detail-oriented, and proactive in problem solving.

Job Title: Finance and Office Operations Manager Location: London – Hybrid working 4 days onsite 1 day WFH Contract: Permanent Salary: £60,000 + Enhanced holiday allowance Start: ASAP Position Summary We are looking for an experienced Accounting and HR professional to oversee finance, HR and administrative operations for our client’s team in their London office. You will work within a small but highly impactful team, ensuring seamless daily operations in the London office. The ideal candidate will be a qualified accounting professional with ACCA , ACA or similar qualification, and fluent in Chinese and English, highly knowledgeable on UK compliance, finance and office operations management. Key Responsibilities Finance • Bookkeeping and cash-flow monitoring and bank reconciliations., • Prepare and submit UK statutory filings for VAT, Corporation Tax, PAYE, ESL, CIS and year-end accounts., • Liaise with external auditors and HMRC., • Produce monthly management accounts, budget vs. actual analysis and prepare ad-hoc finance reports, • Continuously review and improve financial processes, internal controls, • Support funding applications, grant compliance, and mitigate currency risk exposure., • Process payroll for employees, holidays, and keep relevant records HR/Admin • Support hiring initiatives, and handle onboarding/offboarding, • Office contract and supplier operations, • Office and IT supply procurement Requirements • Bachelor degree or above in Finance, Accounting, or related field., • Fluency in Mandarin and English, • Full ACA or ACCA qualification with UK experience, • 3-5 years professional experience in a similar environment, • Advanced Excel and PowerPoint, • Hands-on experience with cloud-accounting.

Overall Summary At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Retail Division and play a pivotal role in supporting our Motor Finance business. You’ll enable management teams to make informed, risk-aware decisions, provide business leaders with clarity on risk exposures in the context of strategic choices, and ensure transparent reporting for customers, regulators, and other stakeholders. In this role, you’ll help deliver good outcomes for our customers by evidencing robust risk management and supporting oversight through our Risk Committees. Your expertise will underpin the integrity of our processes and strengthen confidence across the organisation. To succeed, you’ll bring a strong background in risk and controls, exceptional stakeholder management skills, and the ability to influence at all levels. You’ll be adept at producing high-quality MI, presenting complex information clearly, and solving problems with precision, creativity and insight. The role offers a hybrid working structure from either our Doncaster or Manchester offices. Some travel between the two sites may be necessary from time to time. Responsibilities • Identify, assess and monitor commercial, operational, conduct and control risks, ensuring effective mitigation strategies., • Maintain accurate risk reporting, root cause analysis and remediation in line with internal and external standards., • Develop and manage the risk register, tracking issues through to resolution., • Embed risk management processes across teams and build strong stakeholder relationships., • Ensure product compliance and good customer outcomes through a deep understanding of business products., • Conduct risk assessments, control testing and policy reviews to maintain robust governance., • Coordinate audits and prepare governance reports, dashboards and MI for risk committees and leadership forums., • Drive process improvements and deliver training to enhance risk awareness and efficiency., • Monitor key risk indicators, milestones and actions in line with the Enterprise Risk Management Framework (ERMF). WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: • Strong experience in governance, risk management and compliance functions., • Excellent communication and presentation skills, with the ability to influence and build credibility across all levels., • Proven stakeholder management skills in complex environments., • Advanced analytical ability to interpret data, produce high-quality MI and identify risk themes., • Skilled in root cause analysis and problem-solving under tight deadlines., • Highly organised, adaptable and able to prioritise effectively in a fast-paced setting., • Proficient in Microsoft Office tools., • Strong attention to detail and disciplined approach to meeting deadlines. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: • Experience within financial services or other highly regulated industries., • Familiarity with control frameworks and risk management methodologies., • Knowledge of management information practices., • Ability to handle challenging conversations and provide constructive feedback. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. About Us At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: This role will support Financial Crime oversight across the business to ensure risks are identified, managed, and reported. You will be a subject matter expert in financial crime and will be responsible for reviewing, updating and creating new processes and controls to meet the business needs and risk appetite. Key Responsibilities for this role: • Review and assess PEP, High Risk customer EDD escalated and reported to Compliance for Manager approval in an agreed format, • Manage alert clearances, • Prepare accurate reports and case files to support the investigation and reporting process, • Assess whether systems and controls’ design are fit for purpose in that their design adequately addresses financial crime related risks and an ability to opine on whether they are operating effectively, • Support the update of financial crime policies and procedures, • Conduct reviews of Transaction Monitoring Reports to identify suspicious activity., • Act as SME and providing financial crime advisory to internal stakeholders on all financial crime areas (AML, CDD, Sanctions, Fraud, Tax Evasion) in relation to products and services, including managing the inbox and handling any financial crime and escalating to their Line Manager where appropriate, • Providing input to training materials for employees on financial crime, • Contribute to continuous improvement of methodology across risk, • Develop and prepare MI as required, • Professional qualification specialising in financial crime compliance e.g., ICA or equivalent would be desirable., • Practical experience of performing a similar role within a CBI or FCA regulated financial services firm or consultancy. (Essential), • Strong knowledge of key regulatory issues pertaining to anti-financial crime processes and procedures (Essential), • Strong knowledge and practical experience of producing and delivering compliance training (Essential), • Experience working in a fast paced environment and meeting deadlines, • Critical thinking and ability to analyse data, draw conclusions and make recommendations, • Clear communicator with ability to explain complicated matters in simple terms, negotiate and persuade stakeholders, • Well organised self-starter, able to prioritise quickly and adapt to tight timeframes and meet deadlines, • Able to walk through processes and procedures and detect possible control weaknesses in context of financial crime controls and processes, • Proficient with Microsoft Office including use of Word, Excel, Powerpoint, • Proactive and takes the initiative, • As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work., • Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments., • Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

Join us as a Process Architect at Barclays, where you will collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. The Integrated Financial Crime (IFC) portfolio is a multi-faceted Financial Crime programme of change delivered via over 20 programmes to create a holistic, risk-based and effective Financial Crime environment, strengthen robustness and enhance automation of Financial Crime processes, develop and strengthen our skills and capabilities across all lines of defence and empower our partners, colleagues and customers to identify and prevent Financial Crime by raising awareness of the risks. To be successful in your role of a Process Architect, you should have the following: • Previous experience in the financial industry., • Good Processing Architect/Processing Engineering experience., • Extensive experience in Enterprise/process Architecture, with a specialisation in Business Architecture and Business Process Engineering within the banking sector., • Validated experience of re-engineering and optimising business processes for large financial institutions., • Deep understanding of IT Architecture and its interplay with business and data architectures. Some other highly valued skills include: • Good knowledge of core banking products and operations, including - Retail Banking, Products, processes, and systems. Corporate Banking, Lending, treasury, and trade finance operations. Risk Management, Credit, market, and operational risk. Back-Office Operations such as Reconciliation, settlements, and compliance. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role will be based in Glasgow. Purpose of the role To develop, and evolve the banks technology architecture through relevant solutions, strategies and execution plans aligned to and prioritized by business and technology objectives, including the development, evolution and adoption of foundational platforms and products. Accountabilities • Development, evolution and implementation of the banks technology architecture and strategies aligned to the business and technology objectives, unlocking execution and run., • Collaboration with stakeholders, including Enterprise Architecture teams and other developers to provide subject matter expertise and share knowledge to foster continuous improvement, and clients to understand and deliver on their technical needs., • Motivation and leadership of a diverse collection of technologists, business and operations teams and enterprise leaders, with goal to align business & technology strategy & standards, identifying opportunities and connecting people., • Assessment of new technologies to address current and future business needs, through a combination of curiosity and problem-solving skills., • Determination of the optimal solutions while balancing continuous requirements imposed by compliance, governance, security and funding, through deep understanding of the business and customer outcomes and maintaining a strong and steady grasp on the underlying technologies., • Monitoring and analysis of the performance, resiliency and stability of applications to identify and resolve issues and communicate and document key findings to stakeholders., • Compliance with applicable regulatory standards and identification of industry developments that may impact the banks operations and controls to enhance the banks application portfolio., • Support of engineering and architecture community initiatives to mentor team members, streamline operations, share and grow knowledge. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Administrator - must have Estate Agency experience with either legal or PA / Administration experience Department: Legal Operations Reporting to: Framework Manager Office: Nottingham Working Pattern: 9:00am - 5:00pm (1-hour lunch) Hybrid Working: Hybrid - 2 days per week in the Nottingham office following completion of initial training Fee Earner Location: Fee earners primarily based in other offices Why is this role important and how does it fit into the team? Reporting to the Framework Manager, the Framework Assistant provides proactive, high-level support to legal departments. The role takes ownership of managing allocated frameworks, associated client accounts, and service levels, ensuring that both internal and external client expectations are exceeded. The Framework Assistant works closely with the framework team, fee earners, and central business teams, and will provide direct support to six fee earners, who are primarily based in other offices. What does the role involve? * Reviewing framework agreements to document client-specific protocols and processes * Implementing frameworks, providing guidance and training to support teams where required, and carrying out ongoing monitoring * Collating information to ensure client account plans are accurate and maintained, including managing internal housekeeping tasks * Managing and submitting regular MI reports, coordinating responses across multiple departments * Producing reports to assess service levels, KPIs, and delivery against agreed measures * Ensuring client portals are kept up to date and all associated tasks are completed in line with client requirements * Understanding and managing revenue for key clients, supporting the Framework Revenue Assistant with billing processes and providing high-level revenue updates to clients, including processing rebates * Supporting the coordination of client audits * Acting as a framework point of contact, dealing with queries where appropriate and using initiative to deliver exceptional client service * Acting as a client point of contact when the client partner is unavailable, managing queries and providing high-quality service * Providing PA / Legal Secretary-style support to six fee earners, including diary management, document preparation, and coordination across offices * Attending internal and external meetings where appropriate, providing support and advice on framework requirements and responsibilities, and following up actions to ensure timely completion * Assisting with tender processes as required * Working unsupervised to draft and produce routine and confidential correspondence and documentation, responding proactively * Travelling to other offices as required * Undertaking any other duties appropriate to the level of the role What technical skills and experience are required? Essential (Must Have): * Real Estate experience * Previous experience in a PA or Legal Secretary capacity * Proven experience supporting six fee earners * Ability to analyse and interpret complex data, including contractual documentation * Experience using IT systems to generate, format, and edit reports Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description The Credit Completions Officer ensures the best possible customer experience for Allica’s lending products from Offer stage through to loan drawdown and completion. Working closely with Relationship Managers, Business Development Managers, legal and valuation panels, and Underwriting teams, you will manage a portfolio of lending cases covering Commercial Mortgages, GGS loans, Overdrafts, and Business Loans progressing them efficiently and effectively to completion while maintaining compliance and operational excellence. Principal Accountabilities • Deliver post-sanction administration for all lending products, ensuring timely release of communications, legal and valuation instructions, and payments., • Satisfy all Conditions Precedent to the loan/mortgage, coordinating with internal and external stakeholders to drive completions., • Manage a pipeline of cases to meet service level agreements and quality standards., • Maintain strong working relationships with legal and valuation panel partners to ensure efficient correspondence and case progression., • Build and maintain close collaboration with Underwriting, Relationship Managers, and Business Development Managers., • Keep accurate case records, including a clear sanction audit trail for MI and monitoring purposes., • Ensure compliance with bank policies, procedures, and all regulatory requirements, taking action to protect the bank’s business., • Communicate relevant updates to team members, senior management, and other stakeholders to enable informed decision-making., • Maintain and update customer records, including Core Banking system data entry., • Strong customer service ethic with a proven record of delivering high standards in a fast-paced environment., • Education to A level standard or equivalent., • Excellent analytical and problem-solving skills, preferably with a Commercial Mortgage background., • Understanding of the commercial environment and lending pipeline management., • Strong financial and commercial awareness., • Good understanding of Conduct and Treating Customers Fairly requirements relevant to Credit Operations., • Full onboarding support and continued development opportunities, • Options for flexible working, • Regular social activities, • Pension contributions, • Discretionary bonus scheme, • Private health cover, • Life assurance

Company Description Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 19,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. The M40 motorway is just over 123kms (about 76.43 mi) long, linking London and the M25 with Birmingham, with high traffic levels ranging from 90,000 to 140,000 daily. The contract is for routine O&M services, and provision of a dedicated incident response unit. There are 110+ staff across 3 depots. The contract also includes the management of road incidents, road availability / road-space bookings, and running Network Control Centre NCC). Job Description MISSION & MAIN ACTIVITIES: Reporting to the Watchman, the Customer Service Manage will be responsible for the management and processing of all client lead 3rd party enquiries and red claims (A Red Claim is where a third party seeks to claim financial compensation for damage or injury incurred whilst on our strategic road network (SRN). Management of the daily operations of the Network Control Operators, ensuring high standards of performance, compliance, and service delivery. This role will act as a key point of contact between the Watchman and the NCC operator team, providing guidance, support, and coordination to maintain smooth and efficient motorway incident management and roadspace booking processes. Key Responsibilities: • Management and processing of all 3rd Party correspondence/Enquiries/Red claim(s) from receipt to closure., • Manage the NCC Shift Rota to maximise efficiencies and minimisation of costs., • Manage and support a team of Network Control Operators in delivering their core duties effectively., • Monitor team performance and ensure compliance with National Highways standards and internal procedures., • Provide operational oversight during shifts, ensuring incidents, claims, and enquiries are managed promptly and accurately., • Act as first point of escalation for complex or high-impact incidents, customer enquiries, and abnormal load notifications., • Coordinate workload requirements to support the 24/7 operational requirements., • Training, onboarding, and continuous development of team members., • Review and validate reports, KPIs, and data submissions before escalation to management., • Ensure timely and accurate booking of Roadspace via NEMS and support planning compliance., • Promote a culture of safety, wellbeing, and continuous improvement within the team., • Liaise with internal departments, ISU operatives, and external stakeholders to resolve issues and maintain service continuity., • Support the implementation of new systems, processes, and initiatives within the NCC., • Maintain high standards of documentation and audit readiness across all operational activities., • Contribute to the development of best practice and standard operating procedures for the team., • Develop a good working relationship with our client and partners, • To fully engage with the promotion and adoption of any current and future health, safety and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK., • Customer focused correspondence management., • Defence of Claims (Insurance) or similar, • Proven experience in a supervisory or team leadership role within a fast-paced operational environment., • Working knowledge of National Highways Network Event Management System (NEMS)., • Excellent communication and interpersonal skills, with the ability to motivate and guide a team., • High attention to detail and accuracy in data handling and reporting., • Ability to remain calm and decisive under pressure., • Proficient in MS Office Suite, including Excel, Word, and SharePoint., • Strong organisational and time management skills., • A proactive approach to problem-solving and continuous improvement., • Commitment to health, safety, and wellbeing standards., • Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*

THIS ROLE IS FULLY REMOTE HOWEVER YOU WILL NEED TO TRAVEL TO OUR MANCHESTER OFFICE 1 DAY PER WEEK Purpose Of The Role The Senior FP&A Manager will be a key member of the Group FP&A team, responsible for delivering high-quality financial analysis, supporting strategic decision-making, and driving performance across the organisation. This is a hands-on role where the individual will be the primary executor of FP&A tasks, working closely with platform FP&A teams and senior stakeholders to ensure accurate, timely, and insightful reporting. Key Role Accountabilities Monthly / Quarterly Reporting & MI • Identify areas to improve reporting, including systems and processes, and make recommendations for changes., • Be the key driver of the end to end group budget and forecast processes, working closely with Platform FP&A teams to ensure quality delivery within agreed timescales., • Review the business plans from Platforms in line with the groups’ long-term plans and objectives, and provide inputs to the strategic planning process., • Produce analysis of current performance against budget and forecast future expectations., • ACA/ACCA/CIMA qualified (or equivalent)., • Familiarity with planning and consolidation tools (Anaplan, Tagetik)., • Previous FP&A experience in a group or multi-platform environment., • Exposure to advanced data projects., • Behavioural Competencies:, • Proactive, self-starter with strong problem-solving skills., • Excellent collaboration and communication skills., • Ability to manage multiple priorities and deliver under tight deadlines., • Clear thinker with the ability to present simple analysis from complex data., • Ability to partner and communicate with non-finance stakeholders effectively., • High degree of integrity and credibility with management., • Technical Skills:, • Advanced Excel (complex formulas, pivot tables, modelling)., • Experience with Power Query or Alteryx, and Power BI. #AD

The Role Department: Fraud Location: Manchester Role: Associate The Team Our Fraud team is one of our fastest-growing practice groups, covering a range of insurance and non-insurance fraud disputes, with an emphasis on motor, EL/PL and organised frauds. Our lawyers work closely with our intelligence analysts and understand the role of technology in fighting fraud. The Role We are looking for an Associate to join our Fraud Team in Manchester. Key Responsibilities • Working with all members of the team and you will be exposed to a variety of work but predominantly acting on behalf of a range of insurance companies and self-insured commercial organisations., • Responsible for running a full caseload of motor fraud claims., • Carrying out investigations with live defenders and taking witness statements, reviewing and interpreting medical records and medical reports., • Identifying information requirements and securing required documentation/evidence from claimant representatives, • Adhering to reporting and reserving requirements in relation to different client SLAs, • File Management - including initial reports, updating reports and correspondence, • Attending and appearing at court and pre-trial meetings, and adhering to court timetables, • You will support the Partners in servicing existing clients, growing new business and maintaining relationships with clients using technical excellence and innovation, • Drafting of all legal documents and client advice., • Dealing with interlocutory proceedings, CMCs and client meetings, • You will be a highly determined individual able to adapt well within a demanding, fast-paced team., • You will have previous experience in a Fraud environment dealing with motor claims., • You will enjoy being challenged by complex legal issues and expanding your knowledge., • Competitive salary, • Hybrid working - 2 days in the office, 3 days at home., • Pension scheme, • Group income protection, • Maternity and paternity pay, • Holiday purchase, • Season ticket loan, • Cycle to work scheme.

Senior Account Manager - Sizewell C; EDF Account Team Job Title: Senior Account Manager Reporting to: Client Services Manager Salary: up to £41,000 + Managed Solutions commission scheme Role Objective: To manage and develop client relationships ensuring the delivery of our managed solutions offering and identifying new opportunities. You will act as a key point of contact for the client, ensuring effective recruitment strategies. You will take a proactive role in identifying market trends, providing insights and positioning Rullion's services in a way that drives the client's long-term goals. You're Good At / You Are: • Communicating effectively. You can articulate ideas, actively listen to customers' needs and convey information in a compelling manner., • Translating client needs into measurable outcomes that deliver value, • Understanding IR35 compliance and the different engagement routes for non-permanent resource i.e. PAYE, Umbrella and Statement of work., • Spotting opportunities, presenting propositions and negotiating contracts., • Being able to understand the emotions of others so you can adapt your approach accordingly., • Building strong and lasting relationships with clients by establishing rapport, gaining trust and nurturing partnerships with key stakeholders., • Client Centric, understanding client needs deeply and providing workforce solutions, including Statement of work engagements and Train to Deploy solutions., • Great at problem solving. You can analyse situations, identify issues and develop innovate solutions to address challenges., • Delivering results and taking personal responsibility for achieving positive outcomes., • Bouncing back when something doesn't quite go to plan and keeping a positive outlook., • Commercially minded and have strong business acumen., • A strategic thinker, you understand business goals and develop long-term plans., • Someone who has a thirst for knowledge and are committed to continuous learning. What You'll Do: • Actively seeks new business and identifies cross-selling and up-selling opportunities to grow the account., • Provide assistance to the hiring managers on workforce solutions., • Define outcomes that align to the client expectations and ensure they are measurable, • Work with clients and associates to develop Statement of work engagements ensuring that they are compliant and limit any IR35 risk, • Build and nurture strong customer relationships, fostering connections and engaging with senior stakeholders., • Understand the needs of your stakeholders and provide tailored support and maintain open lines of communication to establish yourself as a trusted partner., • Proactively develop existing client relationships while forging new ones, expanding our network and creating opportunities for growth., • In conjunction with the client service manager, to enhance the existing service to accounts through bespoke, innovative resourcing exercises., • Provide a dedicated customer service, contributing to maintaining high satisfaction levels., • Enhance the client relationship by consistently adding value. Identify areas for improvement, act on feedback and provide market insights and benchmarking information., • Efficiently deliver against active requirements, managing niche roles when required. Your ability to navigate diverse recruitment needs ensures timely and successful outcomes for both clients and candidates., • Take the initiative to proactively grow relevant candidate talent pools, ensuring we have a robust pipeline to meet evolving requirements. By staying ahead of the curve, you position us to attract and secure top talent., • Provide on-site support and guidance to clients and candidates, establishing a strong presence and offering expert advice., • Identify areas of leakage, investigating sources of lost revenue or missed opportunities., • Monitor the NPS satisfaction survey, working with the client service manager on action planning and enhancements., • Produce MI to monitor productivity, identify current base line and recommend improvements., • Ensure strict compliance with all legislation and company and client-specific policies and procedures. What We Expect of You: • Deliver against budget of NFI and contribution for all shared service allocated MSP / RPO account., • Achieve Statement of work delivery targets and ensure outcomes are met., • Achieve the agreed Account specific SLAs and KPIs., • Ensure the Team achieves agreed KPIs and targets., • Achieve the agreed company minimum target NPS score., • Grow new service opportunities., • Achieve 100% compliance metrics., • Showcase a commitment to Rullion's values and bring our company and leadership competencies to life., • Unlock your full potential. What You Bring to the Role: • Proven track record in recruitment account management., • Previous experience within recruitment, either as a 360 consultant or from an internal MSP / RPO background. Ideally within the Energy / Infrastructure sector., • A great personality., • Commercial insight., • Understanding of Rullion products and services to identify new opportunities and help clients get work done., • Significant exposure of working collaboratively with external senior stakeholders. Working in the nuclear new build team, this role is focused on the Sizewell C project. This is a remote role but with regular site presence required in Suffolk, and site offices in Ipswich and London. Reporting to Alan Waugh, Client Services Manager; please contact to directly for any further information

• An excellent opportunity to join an ambitious Lloyd's syndicate, • The successful candidate will have credit control experience gained in the London insurance market and knowledge of Xchanging/London market bureau processes, • You will be assisting with the collection and reconciliation of premiums, minimising bad debt and maximising cash flow, • Liaising with brokers, chasing overdue premium and remittances, • Assisting the underwriting teams with the management of outstanding premium, • Creating and reporting relevant MI to support internal and external requirements, • Assisting with month-end close procedures when required, • Good analytical, mathematical and organisational skills will be required, • Excellent communication skills, • The ability to work collaboratively with other teams to achieve common goals, • Good knowledge of the MS Office suite, particularly Excel

Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. Are you an experienced Operations Manager who enjoys leading complex customer operations and building strong, credible relationships with clients? At HGS, as an Operations Manager, you will take real ownership of multi-channel service delivery across a range of regulated and high-profile client campaigns. You will lead and develop Team Managers, drive performance against agreed standards, and act as a trusted point of contact for clients, making sure services are well governed, compliant, and delivered with confidence. If you bring solid operational experience, value accountability, and enjoy leading teams in fast-paced environments where quality and confidence matter, you will find plenty of scope here to take ownership, lead with assurance, and make a meaningful impact. HGS Champions a Coaching Culture: HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration. Why choose us? HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people-first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future! • Competitive salary, • Fully remote working, • Refer-A-Friend bonuses, • Employee assistance programs, • 25 days holiday, plus bank holidays (increasing with service), • Development opportunities, • Are you an experienced Operations Manager within a BPO or contact centre environment, with a track record of leading complex customer operations and delivering against KPIs and SLAs?, • Are you comfortable taking full ownership of operational performance, drawing on experience managing scale, regulatory or client scrutiny, and continuous improvement?, • Are you passionate about automation, digital solutions, and ways to enhance CX for internal and external stakeholders?, • Proven leadership experience leading contact centre or customer operations at scale, • Demonstrable experience working within regulated, public sector, or brand-sensitive environments., • Exceptional stakeholder management skills, with experience engaging senior internal and external partners., • Excellent analytical capability, with confidence using MI to drive decisions and improvements.

Sourcing Manager Leeds or Edinburgh / Hybrid 6 months contract Salary from £65,000pa plus extensive benefits, details below Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce.Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Sourcing Manager to join the team on an initial 6 month with the potential to extend. You will be working Monday to Friday, 9am to 5pm, hybrid working being office based a minimum of 2 days a week. The role is based at the businesses offices at one of the above locations. Role purpose Lead complex, multi‑contract change activity across Insurance Pensions & Investment (IP&I) portfolios—spanning UK and European operations—ensuring business continuity and value through the transfer of contracts, novations, and planned exits. Partner closely with stakeholders across IP&I and coordinate dependencies with organisation‑wide contracts. What you’ll do • Own end‑to‑end planning and execution for contract transfers, novations and exits, including commercial strategy, risk assessment, stakeholder engagement and governance., • Coordinate cross‑portfolio activities where services or suppliers are shared with the wider organisation, resolving interdependencies and aligning timelines, approvals and controls., • Negotiate commercial terms and manage supplier performance to protect service, optimise cost and mitigate risk during transition., • Maintain robust contract lifecycle artefacts (plans, risk logs, MI) and provide clear, executive‑ready updates on progress, issues and decisions., • Identify and deliver process improvements and playbooks for repeatable, well‑controlled transitions and exits. What you’ll bring • Deep sourcing/procurement expertise in financial services or insurance, with a track record leading novations, assignments/transfer, Transaction Service Agreements and supplier exit programmes., • Strong grasp of contract law and governance, including cross‑border regulatory considerations (UK/EU) and third‑party risk., • Advanced stakeholder management—able to influence senior leaders, align diverse teams and drive outcomes at pace., • Commercial acumen, analytical rigor and excellent written/verbal communication., • Professional qualifications (e.g., CIPS) advantageous. Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title: IBA Client Account Handler Location: Bolton/Hybrid (Typically 3/4 days in the office) Type: Full time- Fixed Term Contract | 12 Months (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What We Can Offer We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent. You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc. Further Perks Of Working With Us (Fixed Benefits) • Employer pension contribution of 10% (providing you, the Employee provides 5%)., • Good work life balance - flexibility to suit you., • Competitive salary., • Life Assurance at X4 of your base salary., • Group Income Protection., • Generous Annual Leave entitlement., • Private Medical Insurance., • Ensure all debts are collected as soon as possible and all liabilities are settled within agreed credit terms, • Ensure all cash received is matched as soon as possible, • Ensure that all processes are being completed on a timely and accurate basis, • Ensure accounting ledgers are maintained in an up to date and accurate manner., • To produce accurate and timely management information on both a regular and ad hoc basis, • Regular liaison with other departments regarding outstanding queries, particularly cash queries, • Ensure that all outstanding cash under query with the clients/underwriters is chased on a monthly basis, • Prepare and despatch statements of accounts in accordance with account holders’ requirements and/or when requested by divisions, • Maintain accurate, comprehensive and up to date records, accessible to all parties that require them, • Monitor client money payments to intermediary placing brokers, • Notify appropriate individuals of potential bad debts at earliest possible stage and enlist assistance where appropriate, • Undertake other duties and ad hoc tasks and projects, • Keep suitable records of all communications sent., • Build and manage relationships with key internal and external stakeholders to ensure the success of the project., • Ensure compliance with appropriate group policies and procedures., • Work with the Ardonagh Specialty Client Money Manager to ensure compliance with the FCA CASS 5 Client Money Rules., • Previous IBA experience is required together with MS Office experience., • Able to influence various stakeholders both internally and externally., • IBA experience., • MS Office skills., • Good communication skills – written and verbal., • Presentable., • Submit your application with your CV, emphasising your skills and experience related to the job., • Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Ardonagh Specialty, and answer any immediate questions., • If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future. #AS

All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. • Lead and coach a team to deliver consistently under pressure. You’ll set the pace, build capability, and hold the line on standards., • From sales and standards to availability and team performance, you’ll make things happen and take accountability when things don’t go to plan, • Work across departments to deliver a seamless customer experience. You’ll need to collaborate fast, fix problems early, leading with pace and purpose., • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership

As our Management Accountant, you will make it your mission to deliver high-quality management information (MI) and financial support to the Venue General Manager and wider team. This role works closely with the central finance function to produce accurate management accounts, from journal preparati

The Role: We are looking for a Pricing & Underwriting MI Analyst to join our team on a 6-month fixed term contract. This role is central to providing high-quality management information (MI), data analysis, and actionable insights that support our underwriting and pr

Our client, a prominent GCC based Pension Fund, is seeking an experienced and strategic investment professional to join their. Optimise portfolio allocation by ensuring diversification, risk‑adjusted return potential, and alignment with the broader investment strategy. Serve as the primary point o

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A global financial services organization in Greater London is seeking a Global People Partner for MI Technology and Strategy.

Optional Private Healthcare and Dental: Protection for you and your family. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. You’ll use your energy and ambit

Meeting the needs of the Children and Young People in line with Ofsted regulationsPlanning team rotas to supporting the Deputy and home manager in various meetings and appointmentsAssisting the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purp

At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home. Qualifications and Continuous Learning: Degree or equivalent experience in a technical discipline; Micro

Familiarity with Agile methodologies, JIRA, Confluence, or similar tools. Proficiency with Excel/Google Sheets; familiarity with SQL, Python, or R is a plus. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

A learner, who can turn their knowledge into steaming hot ideas. We’re passionate about being a great place to work, where you can bring your real self into our mix.

You have the ability to challenge and provide supportive criticismYou are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and

We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes:•26 days' holiday – increasing after two years of service to 28 days •The opportunity to buy or sell up to five days of holiday•An annual bonus scheme based on company and personal perfo

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations. We are always looking for talented people to join us on our mission to orchestrate the financial