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Accidents involving motor vehicles give rise to countless claims and legal actions, affecting every kind of business and non-commercial organisation and their insurers. The sheer volume of cases, and the constant possibility of major costs and resources being involved, can impact seriously on the operational performance of any of the parties involved. What is needed most in this situation is a service that can help process cases with maximum speed and efficiency and achieve the most satisfactory settlements possible. This firm's Motor team is a market leader in this field offering a full service with dedicated teams dealing with fast track, multi track, fraud, credit hire, indemnity issues and representation at inquests and criminal prosecutions. We are currently recruiting for a Paralegal, initially to assist but thereafter manage a caseload of credit hire cases. What's in it for me? • 28 days holiday, • Flexibility and hybrid working: Dividing work time between home and office to give flexibility and work/life balance (for most roles but a small number cannot be performed at home), • Healthcare cover: individual healthcare cover with the option to add partners and children at your expense, • Pension plan: we will match your contributions up to a maximum of 4% during your first six months of service, and up to a maximum of 6% thereafter, • Life insurance: 4 x salary, • Income Protection Scheme*: designed to help provide financial protection for you if you are unfortunate enough to become ‘incapacitated’ for 26 weeks or more., • Travel loan scheme: allows you to purchase an annual pass and have the money deducted from your net wages each month, • Employee care scheme: a confidential, external 24hr helpline, • Discounted gym membership, • Dental scheme: the dental scheme is an employee-funded scheme that will allow you to re-claim against any dental expenses that you incur., • Technology benefit scheme: get the latest technology and spread the cost over 12 months. Employees can take advantage of significant savings., • Cycle to work scheme: the cycle to work scheme is a government initiative, which aims to make cycling a more attractive way of commuting to work. Employees can take advantage of significant savings and all the benefits that cycling has to offer., • Offers & discounts: great offers and discounts for all employees. We have some national offers, which can be used across all offices and some which are specifically designed for individual offices.* Dependant on role Main duties and responsibilities • Manage caseload effectively and efficiently, • Initially review liability and quantum Claimant Solicitor conduct before devising a strategy for continued handling;, • Handle cases to conclusion including instructing investigators, posing Part 35 questions, instructing Counsel and making Part 36 offers;, • Complete client and firm MI procedures, • Comply with client SLAs, e-manual and local claims handling requirements, • Achieve set chargeable hours and financial targets, • Comply with Data Protection ProceduresThe above is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role. As a Paralegal you will also ensure that you comply with the relevant client policies and procedures, and consistently work in accordance with our values. About You You will have previous experience as a Paralegal and a genuine and demonstrable interest in the above area of work. As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We also require you to have: • Experience of handling/assisting a case load of litigated motor files, preferably as a Defendant, • Credit hire experience, • Knowledge of CPR, • Ability to work to meet deadlines and hit targets, • Ability to work as part of a team and on own initiative, • Excellent communication skillsIf you meet the criteria and think this is a job where you could bring enthusiasm and an eagerness to learn, then we look forward to receiving your application.

Team Leader - Customer Communications Location: Liverpool (hybrid/office-based)Salary: Starting from £34,917Hours: 35.75 per week, Monday-Friday (08:00-18:00)A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every interaction is handled with care, empathy, and professionalism. The RoleAs a Team Leader, you will be responsible for managing and developing a team delivering customer service via digital channels such as email, app messaging, and other emerging platforms. You will ensure all customer interactions are resolved efficiently and to a high standard, balancing quality, productivity, and compliance.Main Responsibilities to Include: Leadership & People Management • Lead, motivate, and develop a high-performing customer communications team, • Provide coaching, regular feedback, and structured performance management, • Conduct 1:1s, reviews, and development planning, • Foster a positive, engaged, and collaborative team culture Customer Experience • Ensure all customer enquiries are managed end-to-end, • Promote a first-response resolution approach, • Maintain high standards of written communication (clarity, tone, accuracy), • Support complex or sensitive cases, including complaints Quality, Compliance & Process • Ensure adherence to regulatory requirements and internal processes, • Oversee complaint handling and response quality, • Monitor quality assurance outcomes and identify improvement opportunities, • Ensure all activity meets audit and compliance standards Performance & Continuous Improvement • Manage KPIs across quality, productivity, and customer outcomes, • Use MI, QA insights, and feedback to drive improvements, • Monitor workloads, volumes, and service levels, • Support change initiatives and evolving digital communication strategies Customer Care • Ensure vulnerable customers are identified and appropriately supported, • Promote a customer-first and empathetic approach across the teamAbout You Essential: • Proven experience in a team leadership or supervisory role, • Strong people management, coaching, and development skills, • Excellent written communication and attention to detail, • Experience delivering high-quality customer service, • Ability to manage competing priorities effectively, • Understanding of quality, compliance, and process-driven environments Desirable: • Experience in digital customer communications (email, messaging platforms), • Background in a regulated or financial services environment, • Experience handling complaints and complex cases, • Familiarity with QA frameworks and performance metricsWhat's on Offer, • Competitive starting salary from £34,917, • Supportive and collaborative working environment, • Strong focus on employee wellbeing and development, • Opportunity to make a meaningful impact within a purpose-led organisation

Description Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients. The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation. Key Responsibilities • Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers, • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k, • Assessing and advising on liability and quantum, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate, • Make full use of the firm’s Case Management System in progressing files from receipt to closure, • Draft pleadings to include Defences and witness evidence, • Attend court in person or by telephone, attend trials, settlement conferences etc as required, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI, • Adhere to the Keoghs Values The above is not a definitive list of possible work which may be delegated. Skills, Knowledge and Expertise • EL/PL multi track file handling experience, • Positive, confident and enthusiastic, • Excellent listening, verbal and written communication skills, • Ability to negotiate via telephone, • Ability to prepare succinct and concise reports, • Excellent inter-personal and client care skills, • Excellent marketing skills, • Excellent IT skills, • High level of analytical skills, • Ability to prioritise work, keep to deadlines and work under pressure, • Ability to win the trust and confidence of others, • Ability to make decisions, • Ability to anticipate problems and identify solutions, • Ability to maintain concentration and pay attention to detail, • Driven to achieve, • Good advocacy skills, • Prior knowledge, skills and experience, • Good IT skills Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation

Associate/Senior Associate solicitor Liverpool Hybrid Permanent About HF People. Not just lawyers We’re not your typical law firm – we’re people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients’ needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are currently looking for an experienced Solicitor/Associate/Senior Associate who will be working on a caseload of mainly litigated RTA claims on behalf of major motor insurers, mainly with a value of between £50,000 and £500,000, and assessing liability and quantum throughout. You will be working in a team of highly experienced professionals in an engaging and driven environment. This will be a challenging yet rewarding role, as not only do we promote strong relationships and results for our clients, but we also promote strong working relationships within the team. What will I be doing? Personal and Technical Skills • Ability to conduct a case load of mainly litigated RTA claims on behalf of major motor insurers, with a value of between £50,000 and £500,000, • Managing timetables, • Preparing/reviewing evidence, • Dealing with extensive disclosure, • Advising clients on tactics and reviewing evidence, • Preparing court documents, • Attending conferences with experts/clients/counsel, • Attending court/telephone hearings and representing the client for hearings where appropriate, • Interviewing witnesses to obtain witness statements, • Maintaining strong working relationships with clients ensuring deadlines and SLA’s are met, • To collect and update accurate MI, • Maintain high standards of professional conduct while achieving agreed financial, operational and other performance targets, • Exhibit and promote a high level of technical competence within your department, acting as a knowledge hub supporting the production of technical material and training What do I need? The successful candidate will: • Be a qualified Solicitor, • Have experience of conducting their own caseload of claims with a value up to £500k, • Have strong organisation skills and an ability to consistently meet deadlines, • Be a good communicator and enjoy building relationships, • Be able to provide clear and concise advice, • Wish to learn new skills and acquire technical expertise, • Work well in a team and under supervision, • Excellent attention to detail, negotiation and analytical skills, • Not be afraid to question and challenge information and evidence put forward by the parties (and their representatives) in a case, • Have a commercial awareness to legal issues, • Be flexible with a positive attitude to change, both internally and in the context of clients' business What’s in it for you? Apart from the competitive salary you’d expect, our package of benefits reflects our values of partnership, innovation, and being real people. We’re committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You’ll enjoy: • 25 days’ annual leave (rising to 30 with service) + Holiday Buy Scheme, • Life Insurance & Income Protection, • Private Medical Insurance & Healthcare Cash Plan, • Employee Assistance Programme & Digital GP services, • Pension Scheme, • Electric Car Scheme, • Enhanced Maternity, Paternity & Adoption Leave, • Hybrid & Flexible Working Options, • Discounted Gym Membership & Employee Discount Hub, • Flu & Eyecare Vouchers – and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we’ll be in touch if we have any opportunities that match your experience and interests. If we don’t have something right now, we’ll keep your details on file and may reach out in the future as part of our talent pipeline.

Overview We are supporting a client in appointing an interim Procurement & Supplier Management specialist on a circa 3-month contract (Inside IR35). Operating within the Group Procurement & Supplier Management team (1LOD), this role will deliver a hands-on, business-partnering approach across the organisation, supporting sourcing activity, contract negotiations, supplier renewals, and forward planning of procurement initiatives. This is a delivery-focused interim assignment, requiring an individual who can quickly embed, add value, and operate with minimal supervision.Key Responsibilities Procurement, Supplier & Contract Management • Support delivery and continuous improvement of the Group’s Procurement & Third-Party Risk framework (supplier onboarding, negotiation, renewal and termination), • Partner with stakeholders across the business to conduct market research and identify suitable vendors, products and services, • Assist in managing third-party risk, ensuring commercial value while protecting the Group from operational and regulatory exposure, • Drive supplier consolidation opportunities and cost-saving initiatives in partnership with Finance, • Support governance frameworks overseeing supplier performance, service delivery, and contractual compliance, • Assist with legal engagement relating to supplier contracts and commercial negotiations, • Develop and maintain procurement guidance materials and support business-wide adoption of best practiceRisk Management, • Support effective risk management across the supply chain, ensuring adherence to internal policy and regulatory expectations, • Ensure appropriate controls are in place to mitigate supplier and outsourcing riskReporting & Stakeholder Engagement, • Contribute to monthly MI reporting for senior stakeholders, highlighting risks, issues and key insights, • Provide updates to senior management (including GEC-level where required) on third-party risk and regulatory adherenceCapability & Awareness, • Support delivery of training and awareness to colleagues on procurement processes and third-party onboarding requirements, • Maintain awareness of regulatory developments impacting vendor risk and procurement practicesBroader Contribution, • Contribute to wider Procurement & Vendor Management initiatives and interim project-based activity as requiredMeasures of Success, • Tangible improvement in procurement and supplier risk management maturity, • Positive stakeholder feedback on procurement support and commercial outcomes, • Clear pipeline visibility of procurement activity via effective tracking, • Delivery of accurate, timely, and meaningful MIAbout You Skills & Experience, • Proven experience in procurement / supplier management (circa 3+ years), ideally within financial services, • Strong working knowledge of FCA / PRA / EBA expectations relating to outsourcing and third-party risk, • Confident operating in a fast-paced, interim environment, able to deliver impact quickly, • Strong analytical capability with the ability to interpret and present data clearly, • Excellent communication and stakeholder management skills, • Organised, proactive, and self-sufficient, • Ability to start immediately is key

Your new companyGlobal services business in Liverpool, in the process of centralising and standardising business intelligence and management information reporting across the group. Your new roleYou'll support the existing MI and Projects team to develop reporting solutions across multiple areas. Duties will include: • Working with the MI team and the UK businesses to design / build / improve reports and train end users to become self-sufficient in working with them, • Generating reports and analysis from single or multiple systems, • Assist in the development of Environmental, Social and Governance (ESG) reporting, an area of increasing focus in the business, • Evaluate existing tools and reports to identify areas of improvement, • Support the transition to standardised BI solutions, including MS Fabric and Power BI, • Support ad-hoc UK and Group reporting and analysis, • Troubleshoot areas of master data and develop processes to ensure accuracy going forwards, • Create and maintain relevant documentation and procedures What you'll need to succeed • Previous experience in an analysis, commercial finance, master data or systems job, • An understanding of ERP systems and analytics tools, including knowledge of Power BI to a high standard, • Proven ability to develop and maintain complex Excel models, • Available to start in August 2026 What you'll get in return • 12-15 month FTC, • Home-based, remote work with some UK travel. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company description:A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business.Job description:Role Title: Senior Treasury Operations AnalystDivision: FinanceLocation: LiverpoolContract: PermanentWorking pattern: HybridAbout the RoleJoin our Treasury Operations team as a Senior Treasury Operations Analyst, where youll play a vital role in managing daily cashflows, treasury settlements and client time deposits. Youll ensure all activity is processed accurately, reconciled correctly and kept within policy limits, maintaining strong controls across our treasury operations. If you enjoy fast-paced, detail-driven work and want to be part of a core Finance function, this role offers real impact and responsibility.What youll be responsible forAccurately execute client time deposit instructions daily, liaising with investment management teams to advise on maturities, reconcile closings positions to client ledgers and producing daily statistics on volumes.Execution of accounting journals for treasury on a daily basis in the SUN accounting system and reconciliation of closing positions to the TMS system on a daily and monthly basis.Updating banking position across the TMS system from different bank sources to support effective liquidity monitoring.Report treasury book positions to operations teams to support reconciliation of treasury records to external custody records.Update client money diversification analysis daily for entities that hold and are required to diversify, reporting exposures to risk appetites to the Treasury Operations Manager.Prepare monthly MIs on time deposits and CASS diversification for various stakeholders.Maintain treasury procedures, reflecting changes as they occur and testing where appropriate.Process firm payments for group entities including but not limited to payroll, purchase ledger and taxation in accordance with the requirements set out in the firm payments procedure.Analyse bank changes incurred across all group entities, informing the Treasury Operations Manager and Head of Treasury and where charges are concentrated and how tariffs compare across different banking relationships.Facilitate the settlement of all treasury deals placed with the Treasury ALM team, engaging with the relevant operations teams to settle marketable instruments across CREST / Euroclear accountsMonitor intraday credit facilities to ensure payment and settlement obligations can be managed through existing caps / facilities provided by banking partners, escalating where facility increases are required to maintain payment and settlement services.Support the Treasury Operations Manager in maintaining relationships with banking providers.Monitor treasury dealing activity against dealer and counterparty limits set out in treasury policy, reporting activity and breaches to the Treasury Operations Manager.Perform Due Diligence on Treasury Counterparties.About youStrong attention to accuracy, especially when processing high-volume daily cashflows, settlements and time depositsConfident producing MI and supporting regular reporting for stakeholders across Finance and OperationsExperienced using banking platforms, treasury systems or cash management toolsStrong cash management awareness understanding liquidity, bank positions and daily cash movementsEffective at stakeholder management, including liaising with Investment Management teams, Operations and banking counterpartiesHighly organised with strong prioritisation skills, able to manage multiple daily processes without losing accuracyProactive and eager to learn, with a mindset geared towards continuous improvement and maintaining up-to-date proceduresStrong communicator who can confidently engage with internal teams and external banking partnersPrevious exposure to time deposits, maturities or cash placement processes (Desirable)Strong understanding of compliance, controls and working within defined treasury policies (Desirable)TPBN1_UKTJ

Business Compliance Consultant\n\nRed Recruitment is looking to recruit experienced compliance consultant with previous pensions and investments experience and a good awareness of the UK regulatory environment.\n\nThe salary is up to £52000 per annum and the successful candidate must have previous compliance experience.\n\nBenefits and Package for a Business Compliance Consultant:\n\nSalary: Competitive\nHours: Full-time\nContract Type: Permanent\nLocation: Liverpool\nGenerous Holiday AllowanceKey Responsibilities of a Business Compliance Consultant:\n\nCarry out file reviews and maintain a log of checks undertaken:\nCheck all documentation for completeness and consistency\nReview and assess Adviser recommendations to clients for suitability and for compliance with internal procedures and wider legislation, in respect of the firm's discretionary managed service, ISAs, Pension, annuity broking, pension transfers/switches & drawdown. Communicate any findings with both the Adviser and appropriate senior management\nEffectively assess and oversee the resolution of remedial action to ensure satisfactory completion\nAssist with the delivery of the Compliance Monitoring Plan (CMP)\nComplaints handling and reporting\nReview and sign off literature and educational presentations against internal requirements, relevant legislation and rules including HMRC & the FCA Financial Promotion rules\nUndertake, monitor and record anti-money laundering checks\nCarry out peer checks\nKeep up to date with relevant UK Legislation that impacts the business\nPrepare MI and KPI data\nBe passionate about and demonstrate behaviours in line with the Company's ethos, vision and key principles\nAssist with other operational duties as necessaryKey Skills and Experience of a Business Compliance Consultant:\n\nExcellent communication skills at all levels, both verbal and written, including the ability to be discreet and maintain confidentiality\nStrong organisational and problem-solving skills\nInvestment & pensions experience within the financial services industry\nGood awareness of the UK regulatory environment, specifically the FCA Handbook\nProficient in the use of MS Office and the ability to adapt to and engage with multiple technology systems\nThorough approach to work, with good attention to detail\nA flexible and proactive approach with the ability to work under the pressure of deadlines\nApproachable and self-motivated\nEmbraces change with a positive and flexible attitude\nAbility to articulate solutions both internally and externally\nProactive team playerIf you are interested in this position as a Business Compliance Consultant and have the relevant experience required, please apply now!\n\nRed Recruitment (Agency)

Financial Services Administrator\n\nLiverpool City Centre (Hybrid - 1 day from home)\n£27,000 - £35,000 + annual bonus\nMonday - Friday | 35 hours per week (flexible)The Role\n\nWe are recruiting for a Financial Services Administrator to join a growing financial services organisation in Liverpool. This role will support the operational delivery, ensuring processes are completed accurately, efficiently, and in line with regulatory requirements.\n\nThis is a great opportunity for someone with pensions or financial services experience looking to develop within a structured and supportive environment.\n\nKey Responsibilities:\n\nOperational Administration\n\nProcess operational changes across pension schemes and records\nSupport Terms of Business (TOB) administration\nManage adviser and agency changes within service levels\nMaintain accurate client, adviser, and scheme dataComplaints & Customer Outcomes\n\nLog, track, and support complaint handling processes\nGather information for investigations and monitor deadlines\nMaintain complaint MI and ensure regulatory timeframes are met\nSupport Consumer Duty and vulnerable customer processesWorkflow & Case Management\n\nManage shared mailboxes and workflow queues\nPrioritise tasks and monitor outstanding cases\nEscalate risks or delays where requiredQuality & Controls\n\nEnsure accuracy and audit trails across all processes\nSupport QA checks, audits, and compliance monitoring\nAssist with issue resolution and root cause analysisStakeholder Support\n\nRespond to queries from advisers, clients, and internal teams\nLiaise with third parties and build strong working relationshipsWhat We're Looking For:\n\nFinancial services experience, ideally in Investment Operations / Pensions Admin\nKnowledge of investment‑related regulation (e.g., ISAs, pensions)\nStrong organisational skills and attention to detail\nAbility to manage workloads and meet deadlines\nUnderstanding of working within a regulated environmentDesirable:\n\nComplaints handling or regulatory experience\nKnowledge of Consumer Duty\nExperience with Terms Of Business or adviser relationshipsWhat's on Offer:\n\nSalary £27,000 - £35,000\nAnnual bonus scheme\nHybrid working (1 day from home)\nFlexible 35-hour working week\nLiverpool City Centre location\nOpportunity to develop within a growing financial services teamIf this is a role that you would be interested in applying for then please email your CV to \n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Your new company \nGlobal services business in Liverpool, in the process of centralising and standardising business intelligence and management information reporting across the group. \n\nYour new role\nYou'll support the existing MI and Projects team to develop reporting solutions across multiple areas. Duties will include:\n\nWorking with the MI team and the UK businesses to design / build / improve reports and train end users to become self-sufficient in working with them\nGenerating reports and analysis from single or multiple systems\nAssist in the development of Environmental, Social and Governance (ESG) reporting, an area of increasing focus in the business\nEvaluate existing tools and reports to identify areas of improvement\nSupport the transition to standardised BI solutions, including MS Fabric and Power BI\nSupport ad-hoc UK and Group reporting and analysis\nTroubleshoot areas of master data and develop processes to ensure accuracy going forwards\nCreate and maintain relevant documentation and procedures\nWhat you'll need to succeed \n\nPrevious experience in an analysis, commercial finance, master data or systems job\nAn understanding of ERP systems and analytics tools, including knowledge of Power BI to a high standard\nProven ability to develop and maintain complex Excel models\nAvailable to start in August 2026\nWhat you'll get in return \n\n12-15 month FTC\nHome-based, remote work with some UK travel. \nWhat you need to do now\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Compliance Consultant\n\nRed Recruitment is looking to recruit experienced compliance consultant with previous pensions and investments experience and a good awareness of the UK regulatory environment.\n\nThe salary is up to £52000 per annum and the successful candidate must have previous compliance experience.\n\nBenefits and Package for a Compliance Consultant:\n\nSalary: Competitive\nHours: Full-time\nContract Type: Permanent\nLocation: Liverpool\nGenerous Holiday AllowanceKey Responsibilities of a Compliance Consultant:\n\nComplete scheduled monitoring reviews in a timely manner.\nIdentify and investigate issues and/or trends which may adversely affect the businesses' ability to comply with applicable legislation and/or regulations.\nProduce compliance monitoring review reports for Senior Management.\nFollow-up activities to ensure effective remediation of issues identified from the monitoring reviews and take responsibility for the delivery of agreed corrective actions and resolution of issues where appropriate.\nMaintain a close working relationship with other departments, particularly the Advised\nSales Force, Guidance team, Legal, Investment Operations, Pensions Administration,\nOperations Control and HR teams.\nManage the internal Complaints and Breaches mailbox ensuring all notifications are logged accordingly and escalated and dealt with in a timely manner.\nLog and track all firm breaches, ensuring that each breach is documented accurately, escalated, and investigated in line with company procedures.\nPerform thorough investigations into breaches, identifying the causes and potential impact on the business.\nWork closely with relevant teams to implement corrective actions and prevent similar breaches from occurring in the future.\nEnsure appropriate compensation is calculated and applied where the issue has caused a monetary loss to an individual\nAssist the Compliance Manager in creating a supportive culture based on continuous improvement & implementing Compliance throughout the business.\nEnsure all regulatory requirements are adhered to in the course of carrying out daily activities.\nInvestigate and finalise complaints appropriately and in accordance with FCA DISP regulations.\nConduct effective root cause analysis and identify root cause corrective action\nIdentify trends, look at root cause of issues and ensure recommendations in place to improve business processes.\nMake recommendations to improve processes to the business and ensure implementation.\nCo-ordinate FCA Reporting, including: liaising with the business to provide information on what is required for FCA reporting and timely reminders to ensure all filing is completed within regulator timeframes.\nCollate all relevant compliance regulatory information and upload to My FCA in preparation for the Compliance Manager's assessment.\nMaintain the internal Certificated Function register accurately to ensure governance, oversight, and MI reporting.\nEnsure all certificated regime employees have a valid Statement of Professional Standing (SPS).\nProduce regulated references as required.\nProduce MI for the monthly compliance board report.\nKeep up to date on changing industry legislation that impacts the business.\nComplete Ad-hoc project work as required to meet business needs.\nBe passionate about and demonstrate behaviours in line with the Company's ethos, vision and key principles.Key Skills and Experience of a Compliance Consultant:\n\nExperience in the Financial Service industry ideally with a pension and/or investment focus\nAbility to understand and navigate the FCA handbook\nExcellent communication skills at all levels, both verbal and written, including the ability to be discreet and confidential\nProficient in the use of MS Office and Intelligent Office\nAble to work to deadlines with proven time management skills\nStrong organisational and problem-solving skills, and ability to adopt a logical approach\nThorough approach to work, with excellent attention to detail\nApproachable and self-motivated\nEmbraces change with a positive and flexible attitude\nAbility to articulate solutions both internally and externallyIf you are interested in this position as a Compliance Consultant and have the relevant experience required, please apply now!\n\nRed Recruitment (Agency)

Compliance Officer - Investments & Pensions\n\nLocation: Liverpool City Centre\nContract Type: Permanent, Full Time\nHours: Monday-Friday, 35 hours per week (flexible)\nSalary: Competitive, dependent on experience \n\nAre you an experienced compliance professional with strong monitoring, auditing, or assurance expertise gained in a pensions or investment environment? This is an excellent opportunity to join a forward‑thinking compliance function at a pivotal moment, as the business transitions from traditional monitoring processes to more modern, data‑driven systems.\n\nWe are looking for someone who can bring technical understanding, analytical capability, and operational awareness to strengthen our compliance oversight and help shape the future of our clients monitoring approach.\n\nAbout the Role\n\nReporting to the Compliance Manager, the Compliance Specialist plays a key role in ensuring the business meets its regulatory obligations and maintains high operational standards across pensions and investment activities.\n\nYou will be responsible for:\n\nDelivering proactive and risk‑based compliance monitoring\nConducting detailed breach investigations and root‑cause analysis\nPerforming horizon scanning to identify emerging regulatory or operational risks\nProducing high‑quality Management Information (MI) for senior leadership and the Board\nSupporting the development and enhancement of the compliance monitoring framework \n\nKey Skills & Experience\n\nEssential\n\nStrong experience in a Compliance Monitoring, Internal Audit, Assurance, or Risk role\nSolid understanding of pensions and/or investment operations, such as investment administration, fund operations, or pensions administration\nExcellent IT literacy and confidence using compliance platforms, databases, and reporting tools\nStrong analytical ability with experience interpreting complex data sets\nClear and confident communication skills (written and verbal)\nAbility to work independently, manage competing priorities, and deliver work to tight deadlines\nHighly organised, proactive, and detail‑focused\nExperience producing MI and presenting insights to senior stakeholdersDesirable\n\nExperience developing or enhancing monitoring frameworks\nKnowledge of GRC tools or data‑driven monitoring solutions\nRelevant compliance, audit, or financial services qualifications \n\nWhat's on Offer\n\nA role with genuine influence over the business's compliance framework\nOpportunity to work directly with senior leadership and contribute to strategic improvements\nCity‑centre Liverpool office with excellent transport links\nSupportive team environment with strong focus on development and progression\n25 days holiday\nCycle‑to‑work scheme\nRegular staff events\nPlus a range of additional benefits \n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Payroll & People Administrator \n\n Location - Liverpool \nHours - 35 hours per week. Monday to Friday, 9am-5pm\nContract type - Permanent \nSalary - £30,000 per annum\n\n What is the role?\n\n The role is 50% payroll and 50% people administrative tasks. From processing monthly payrolls, to managing the employee life cycle process, you'll be the go-to guru for all things people and payroll! \n\n If you're experienced in payroll, have a can-do attitude, excellent Excel skills, and a passion for providing excellent client service, this is the role for you. \n\nKey responsibilities\n\nEnsure the accurate processing of the monthly payrolls with the production of payroll journals and reports to specified deadlines.\nEfficiently administer the employee life cycle process in a timely and accurate manner, ensuring all necessary tasks are completed for each process eg starters, leavers, reward/benefits, payroll input, absence, holidays etc.\nSubmission of personal information and payment uploads within agreed timescales.\nComplete monthly third-party payment requests via Finance as required\nProvide a People Administration service that manages the on-boarding process, disciplinary and grievance documentation, contractual terms of employment amendments and flexible working amendments.\nAct as first point of contact for Sage HR system for the Group.\nOwnership for maintaining an accurate management hierarchy within the Sage HR system ensuring all processes are executed within a timely manner, allowing for the production of monthly MI to information security, IT and Finance.\nSupport the wider People team with producing accurate and timely data inputs for all processes including performance management, pay and compensation\nMaintain employee payroll records so that information is accurate and secure. Data managed may include personal information; job history; retirement and insurance documentation; leave accrual records; and details of illness, absences, transfers, and salary progression\nAssist with annual Gender Pay Gap report.\n \n About you\n\nYou will have experience working within a payroll function (essential) and HR administrative function (desirable).\nYou have excellent working knowledge of Microsoft Office (intermediate to advanced level of Excel is essential)\nYou have a self-starter mind-set\nYou have a proven track-record of highly professional client service in a dynamic environment with the ability to work to tight deadlines.\nYou have Brain Payroll experience (Desirable) or a variety of payroll system experience.\nYou have a relevant Payroll qualification or willing to work towards (Desirable)\nYou have basic employment legislation knowledge (Desirable)\n\n About us:\n\n Love2shop a business bringing vitality to the world of reward and recognition, helping people to celebrate the moments that matter most – at home, in work, at play, or anywhere at all, really. We do that by helping people to offer the gift of choice. With an incredible range of gift cards and vouchers, Love2shop lets lucky recipients open the door to hundreds of top high street brands and retailers – and go spending! They can do that in-store or online. Sometimes we work in the consumer market, and sometimes we are all about business-to-business and insight data tells us that over 60% of the UK population recognises the Love2shop brand.\n \nWe’ve been around for more than 55 years so you could say we really know our onions! But we’re also forward-thinking and progressive having recently been acquired by UK-based company, PayPoint, so there are many exciting developments to look forward to.\n\nJob type\n\n Our contracted working hours are 35 hours per week Monday to Friday, 9am-5pm\n\n The role is based predominantly in our Liverpool Head Office with a minimum of 3 days required in the office per week. There is flexibility to attend the Haydock office also.\n\n We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.\n\nBenefits\n\n25 days’ holiday per year, plus bank holidays\nCompany pension scheme\nUK health care cover\nStaff Everyday Benefits card offering discounts with multiple retailers (10%)\nCorporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales\nVibrant Liverpool city centre office, and recently refurbished Haydock office with free onsite parking (Haydock only)\nFabulous kitchen space which offers free tea, coffee and refreshments\nFaith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation\nFamily friendly leave\nEmployee social events, lunches and fun activities\nFree refreshments provided\n \n You may have experience in the following: Payroll Administrator, Payroll Coordinator, Payroll Specialist, Payroll Officer, HR Administrator, People Administrator, HR Coordinator, People Operations, Sage HR, Brain Payroll, payroll processing, payroll journals, payroll reporting, PAYE, monthly payroll, payroll software, HR administration etc. \n\nREF-(Apply online only)

Technical Manager (Financial Planning)\n\nLocation: Liverpool\nSalary: Negotiable depending on experience\nHours: 9:00-5:00 Monday to Thursday, 9:00-3:00 Friday\nWorking Pattern: Full-time | Hybrid available after probation\nBenefits:\n10x Death in Service\nPrivate Medical Insurance\n25 days holiday + bank holidays (calculated in hours for flexibility)\nBirthday off\nCycle to Work scheme\n5% pensionWe are currently working with a well-established and growing financial planning firm seeking an experienced Technical Manager to lead and develop their technical function.\n\nThis is a key leadership role, responsible for overseeing the delivery of high-quality financial planning support, ensuring compliance, and driving operational efficiency across the technical team.\n\nYou will play a pivotal part in supporting Financial Planners and Advisers, allowing them to focus on client relationships while you ensure the technical delivery is accurate, compliant, and efficient.\n\nKey Responsibilities\n\nLead, manage and develop the Technical Team, overseeing daily workflow and task allocation\nAct as the first point of contact for technical queries and team support\nEnsure all technical output meets regulatory and compliance requirements\nOversee the preparation of:\nFinancial analysis and cashflow modelling\nProduct research and recommendations\nFinancial plans and suitability reports\nManage technical management information (MI) and provide reports to senior leadership\nContribute to and improve operational procedures, templates, and processes\nSupport Financial Planners and Advisers with client strategies and technical insight\nLiaise with providers and third parties to deliver client outcomes\nAssist with technical projects, client queries, and complaints where required\nOversee compliance administration and governance activitiesLeadership & Team Management\n\nManage and mentor Technical Specialists, Assistants, and Compliance staff\nConduct team briefings and ensure effective communication across the function\nOversee performance, development, and training within the team About You\n\nStrong background within financial planning support / paraplanning\nProven experience managing or supervising a technical or paraplanning team\nExcellent knowledge of financial products, suitability reporting, and compliance requirements\nHighly organised with strong workflow management skills\nConfident communicator with the ability to support both internal teams and clients\nAbility to manage multiple priorities in a fast-paced environment\nCertification to provide client advice would be beneficial but is not essential.Why Join?\n\nOpportunity to step into a senior leadership role\nWork with a highly professional and supportive team\nPlay a key role in shaping technical operations and processes\nCompetitive salary and benefits packageInterested? - For more information or a confidential discussion, please get in touch.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Technical Paraplanner (Technical Manager Level)\n\nLocation: Liverpool\nSalary: Negotiable depending on experience\nHours: 9:00-5:00 Monday to Thursday, 9:00-3:00 Friday\nWorking Pattern: Full-time | Hybrid available after probation\nBenefits:\n10x Death in Service\nPrivate Medical Insurance\n25 days holiday + bank holidays (calculated in hours for flexibility)\nBirthday off\nCycle to Work scheme\n5% pensionThe Company\n\nA well-established Chartered Financial Planning firm with a strong reputation for delivering high-quality advice and maintaining exceptional professional standards. Continuous improvement, technical excellence, and client outcomes are at the heart of their culture. \n\nThe Role\n\nThis is a senior technical position responsible for managing the technical workflow and supporting Financial Planners and Advisers in delivering compliant, high-quality financial advice.\n\nYou will also take ownership of technical team oversight and operational efficiency, ensuring all outputs meet regulatory and internal standards.\n\nKey Responsibilities:\n\nTechnical & Workflow Management\n\nAllocate and manage workflow across the Technical Team\nProvide first-line support and technical guidance\nOversee daily technical operationsFinancial Planning Support\n\nAnalyse client data and prepare cashflow modelling\nConduct product research and analysis\nOversee preparation of suitability reports and financial plansCompliance & Governance\n\nEnsure adherence to FCA and regulatory standards\nOversee compliance processes, MI reporting, and documentation\nMaintain and enhance technical procedures and templatesLeadership & Strategy\n\nSupport and develop the Technical Team\nReport performance and MI to Directors\nSupport business-wide technical projects and initiativesRequirements:\n\nStrong experience as a Paraplanner / Senior Paraplanner / Financial Planner\nStrong technical knowledge across financial planning disciplines\nExperience supporting or supervising junior staff (desirable)\nProgress towards Chartered status preferred\nExcellent analytical and organisational skillsThis role is ideal for a Technical Paraplanner / Financial Planner looking to step up into a leadership-focused position while remaining hands-on technically.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Legal Operations Manager Reporting to: Group General Counsel Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. We are looking for an experienced Legal Operations Manager to provide critical operational support to our in‑house Legal function. This role will work closely with the Group General Counsel and Legal team to drive efficiency, consistency, and value across legal processes, systems, and ways of working. Key Responsibilities: Onboarding & Offboarding: Coordinate onboarding and offboarding of Legal team members alongside the Senior Executive Legal Assistant, including systems and process training. Legal Operations & Process Improvement: Review and optimise legal processes, embedding clear ways of working and ensuring compliance with agreed playbooks and manuals. Legal Tech & AI Enablement: Oversee the adoption and optimisation of legal technology and AI tools, working with suppliers and internal teams to ensure effective integration. Communications: Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives. Invoice & PO Management: Manage legal invoicing queries, monitor compliance with billing guidelines, and liaise with Finance and external law firms. Knowledge Management & Training: Maintain legal knowledge hubs, templates, playbooks and matter management data. Support the delivery of training on legal processes and tools. Project Management: Support and coordinate legal operations projects aligned to priorities set by the Group General Counsel. About You Highly organised, detail‑focused and comfortable managing multiple priorities Proactive, pragmatic and solution‑oriented Strong communicator, confident working with senior stakeholders Tech‑savvy, with experience using systems such as Agresso, Sage, and iManage Collaborative and able to work effectively with Legal, Finance, IT and external law firms Strong planning, prioritisation and delivery skills Skills & Experience Experience in senior operations roles, ideally within a legal or professional services environment Strong capability in data management, MI reporting and business intelligence tools Experience with legal case management / intake systems and data governance Proven experience delivering or influencing cross‑functional operational projects Good understanding of cybersecurity and data security principles relevant to system access and data management What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed _.

Business Analyst Job Type: FTC (Fixed Term Contract) Duration: Until Dec 2025 Salary: £55,000 - £65,000 Per Annum Pro Rata, Plus TXP Benefits (Holiday, Pension, Healthcare etc) Location: Hybrid Working - 1 day a week onsite in Warwickshire, the rest can be remote TXP is expanding their Business Analysis capability, and we're recruiting for well-rounded and seasoned Business Analyst's to work onsite for our leading Midlands-based financial services client. This is a superb opportunity to join the TXP BA practice - working for TXP as part of our EOD model (Experts on Demand) and working onsite with our Financial Services client in Warwickshire. This role is to support the increase in demand from projects and business change initiatives (EOD Model). The role will be a mixture of remotely based work and on client site in Warwickshire - once a week onsite, the rest can be remote working. Our client currently has a significant number of change programmes in key areas of our business including projects in digital customer management, finance, general insurance policy management systems, and regulatory change. This requirement is due to increased customer demand in the financial services sector, and TXP are looking to hire accomplished Business Analyst's to start in July 2025. As a Business Analyst, you'll facilitate communication and effective interaction between stakeholders and development teams. You'll assist the business in applying both Agile and Waterfall methodologies effectively and you'll collaborate closely with Developers and Testers, ensuring requirements are understood and align to solution outcomes. This growing team provides analysis services to key stakeholders across the business to enable successful, forward-thinking business change that meets the needs and expectations of the organisation and customers. Ideal Experience: • Strong experience as a Business Analyst, • Facilitation of workshops, requirements gathering, • Systems Analysis, • Comfortable with data mapping working with MI, • Agile, Waterfall methodology experience, • Experience of process mapping tools, • Strong analysis, process modelling experience, • Experience of establishing effective relationships with and influencing stakeholders, • Solid knowledge of Business Analysis, including the application of appropriate tools and techniques, • Knowledge and experience documenting requirements using Use Cases/UML or User Stories and BPMN for processes, • General Insurance or Pensions/Investments/Protection experience or other Financial Services As our client implements high-profile change initiatives across the business, there really is no better time for experienced Business Analysts to join TXP. TXP has a relaxed environment with a hybrid working model, and we are committed to ensuring all our people have a good work-life balance. The salary is £55,000 - £65,000 Per Annum (dependant on experience level) and also comes with a TXP Benefits package (Holiday, Private Medical, Pension etc). If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for an immediate response and informal discussion. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

PositionSenior Treasury Risk Analyst GroupNBKI London Reports ToEnterprise Risk Lead Direct ReportsNone Internal Relationships • NBKI management and staff, • Treasury, Treasury Back Office / Operations, Finance, and Risk, • NBKI management committees including Asset & Liability Committee (ALCO), • Group at NBK External Relationships Occasional work with external and internal auditors Number of full-time equivalent employees: 1 GradeIBG06 Job Purpose Supporting the Risk team and delivering on NBKI’s Business Strategy by supporting the provision of a robust second line of defence (oversight, review, and challenge) of Treasury activities/risks. The role of the Treasury Risk Senior Analyst will be to support the Treasury Risk Manager in delivering effective second-line oversight of all aspects of Treasury risk, including asset and liability management (ALM) & interest rate risk in the banking book (IRRBB), liquidity risk, and foreign exchange risk; and support the Operational Risk function in aspects of their work relating to Treasury functions. The incumbent must assist in the below activities: • Supporting the embedding of the bank’s risk management framework into its Treasury operations and processes, • Maintaining a governance and controls framework based on a delineated three lines of defense model., • Improving controls around treasury and treasury operations and helping to finalise the treasury target operating model., • Support on adequate management of IRRBB, FX Risk, Liquidity Risk (e.g., LCR, NSFR) and capital management., • Building mathematical models and analysis of ALM & IRRBB and Liquidity Risk., • Increase process efficiency through process automation and use of programming languages., • Assist in improving the quality, timeliness, and accuracy of risk-related MI, which supports strategic decision-making and risk management practices., • Supporting with the production and delivery of risk-related MI and reports for internal and external stakeholders (including the Board, ALCO, regulators, credit rating agencies, etc.)., • Providing oversight and validation of Treasury related Models, spreadsheets/macros, etc. (e.g., Funds Transfer Pricing, cash flow forecasting and liquidity models);, • Working collaboratively with Treasury (and other areas of the Bank) to support revenue-generating initiatives within the Bank’s risk appetite (including providing 2nd line monitoring and oversight of risk management practices and providing the business with a view as to ‘good practice’); and, • Assist on producing key regulatory documents, including the ILAAP, ICAAP, Recovery Plan and RAS., • Provide new analytics, tools and insights as and when the demand arises for them. This includes demand from Risk, Treasury and Financial Control. Day-to-day responsibilities: • Monitoring and reporting on Treasury’s compliance/performance concerning the Treasury Risk Management Framework., • Enhancing the controls environment/practices (preventative and detective controls);, • To raise concerns about practices, behaviors, and possible breaches of policies and guidelines to the Manager – Treasury Risk, Head of Treasury Risk and/or the CRO., • Provide forecasts and unique insights to support Treasury and Risk decision-making., • Assist in developing the tools and measures to ensure the bank has meaningful insights into its Interest Rate Risk, Liquidity, Capital and regulatory positions., • Creating and maintaining risk registers/logs and overseeing the closure of open action points., • Updating the department on domestic and international developments and events that could impact Treasury-related practices (e.g., Banking Committee of Banking Supervision good practice guidelines, etc.) and raising awareness and act on the knowledge. Qualification & Experience (1) Qualifications: University degree (minimum UK 2:1 or equivalent - Masters level qualifications preferred) in a quantitative discipline (e.g., mathematics, accounting, economics, computer science, engineering etc.); Appropriate formal risk qualification is highly desirable. (2) Experience: - Intermediate level post-graduate with 5 years’ experience in risk management (or consultant) or ALM • Experience in a banking or financial institution (Risk, Business Portfolio Analysis or Finance), including market risk and / or liquidity risk regulatory calculations and production of management information and reports;, • Good appreciation of interest rate risk and liquidity risk modelling., • Broad familiarity with stress-testing (regular and episodic e.g., ILAAP, ICAAP)., • Familiarity with the operations of prudential risk management., • Skilled in the visualisation of data and selecting appropriate chart types to inform management, • Good communication skills, and the ability to write and speak on technical issues to a non-technical audience, • Knowledge of statistical and mathematical concepts such as Monte-Carlo and time series models., • Skilled with Microsoft Excel, including creation of spreadsheets. Experience of MS-Access and/or SQL development would be helpful., • Risk data quality and management, • Exposure to “R” and “Python” for coding

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Benefits of working at Together • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays, • Free access to company holiday homes, • Buy & sell holidays, • Discretionary annual bonus plus an additional Shared Reward Bonus, • Matched pension contribution, • Health cash plan plus Private medical insurance, • Life assurance and Critical illness cover, • Travel season ticket loans and Ride to work scheme, • Free local gym access, • Local bar / restaurant discounts Company Description We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. As a Mortgage Telephone Business Development Manager you will be responsible for exceeding sales targets and new business generation KPIs to meet with business objectives by developing opportunities. You will understand different partners’ business models, driving performance and quality of business submitted by allocated intermediary packager partners. The above will be articulated in a territory plan with specific account plans for key accounts. You will be supporting the channel in developing strategies to optimise potential within the market and taking an active role in sales meetings and discussions to increase the Together reach into the market. You will also be managing existing relationships and performance using appropriate lines of communication and management information tools. You will present the Together products and services positively and professionally, both via MS Teams, email, telephone and sometimes face to face, to educate and grow our market share. Time will be split between working remotely (c.75%) and visiting packager partners in the field (c.25%). Whilst working in the field, it is anticipated that this role will require flexibility for some overnight stays. The split between remote and field time may vary according to the businesses requirements. You will expertly represent and train out the underwriting / packaging requirements of the company (both CF & PF in-line with our One Together approach) and provide competitor insight by understanding and collating relevant market intelligence and concisely feeding this back in to the business. Additionally you will assess new partner opportunities for packaging, or where a referral to another channel in the business maybe more appropriate (e.g. Banking / corporate) or facilitating introductions to existing panel packager partners. As a Mortgage Telephone Business Development Manager we are looking for someone to: • Identify and target new intermediary partners across defined regions and segments to drive business growth., • Develop and execute proactive business development strategies to penetrate new markets and expand distribution., • Generate pipeline through outbound activity, F2F meeting, networking, event and broker engagement., • Deliver training tailored to the needs of potential partners, demonstrating the USP’s and flexibility of Together in all products., • Manage the funding cycle from enquiry to submission whilst tracking pipeline conversion to ensure strong fundings., • Manage, nurture and develop existing relationships to develop potential, • Ensure territory coverage is wide and aligned to maintain and improve underserved regions, new firms and segments, • Conduct market research to identify gaps and opportunities whilst analysing trends to anticipate demand and awareness as to where the business can gain competitive advantage., • Feedback competitor and market intel to inform and influence products and marketing, • Attend trade shows, expo’s, networking events to raise brand profile, • Accurately log all information into CRM ensuring visibility and accountability for data., • Maintain high quality MI and territory planning clearly demonstrating tactical activity, • Work closely with internal teams to meet the needs of intermediaries, • Consistently exceed new business targets ( eg new broker registrations, training sessions etc ), • Act as ambassador for the business ensuring the brand is presented with consistency and professionalism, • Effective diary management to ensure all intermediaries visits are aligned to contact strategies using 100/60/40 technique and zoning, • Ensure compliance with internal procedures and risk frameworks, acting as a first line to risk., • Understand and demonstrate first line risk, understand the RCSA and be able to articulate these whilst promoting fraud avoidance, • Continuously look at ways to improve account satisfaction, operational efficiency and intermediary experience, • Maintain an accurate working knowledge of the Group’s current product criteria & underwriting procedures, • Ensure that all non-financial objectives (SLA’S, broker accreditation) & behaviour & competency framework measures (activity, capacity etc) are achieved. Essential: • Proven track record in business development within specialist Mortgage lending – specifically within the southern/London region, • Ability to develop a robust contact strategy with differing accounts, • Strong commercial awareness, • The ability to work to targets and deadlines, • The ability to work collaboratively, with ability to help influence change, • Exceptional interpersonal, influencing and negotiation skills, • Effective pipeline and diary management skills, • Exceptional communication skills with the ability to converse with all levels of seniority, • PC skills including Microsoft Office, • An assertive and tactful manner, • Strong objection handling and problem solving skills, • Full driving license, • Excellent time management skills and the ability to work to achieve KPIs If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our _ Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Griffin's Chart team — what most companies call Finance — is our strategic engine room. We strike a careful balance between working closely with commercial and product on what's possible, and giving management, regulators and the Board a complete, accurate picture of the business. We’re objective and grounded in reality, while also looking to push the limits in terms of how a modern finance team looks and performs. The team of seven sits across four sub-teams: FP&A, which supports the business in budgeting, forecasting, MI and new product expansion Prudential, responsible for our regulatory reporting and prudential processes including our ICAAP and ILAAP Treasury operations, managing our cash, liquidity and funding operations Financial Control, which oversees statutory accounting, tax, cost control and revenue/billing. Griffin is entering one of its most consequential chapters, a growth phase and an expanding product roadmap. Current key projects include supporting our engineering teams on the technical design of Banksy, our in-house core banking system, and launching a new card issuing platform. As CFO, you’ll be expected to lead the Chart function. You’ll report to the CEO and work closely with them on strategic planning and budgeting for the business as a whole. You’ll also hold one of the two Executive Director seats on the Board and provide context from the business to the Board. This is a Senior Management role (SMF2) under the Senior Manager’s and Certification Regime (SMCR), meaning the role holder must comply with the FCA’s Fitness and Propriety Requirements. In your first 6 months, you'll have defined the strategy for finance operations and taken full ownership of our regulatory submissions, keeping Griffin compliant and audit-ready. By 12 months, you'll have embedded yourself as a key partner to our Product and Engineering teams on Banksy (our in-house core banking system), and played a central role in getting our new card issuing platform to market with the right financial foundations in place. While continuing to experience robust triple-digit % growth, we’re also orienting the business towards profitability. You’ll be responsible for leading from the front on financial discipline and making sure the business keeps costs under control while also working with the business to ensure it is adequately resourced to achieve its growth targets. Griffin's financial strategy and operating model, including full ownership of the Chart function and its evolution as we scale Chairing the Executive ALCO and overseeing all financial modelling, including ICAAP, ILAAP, Recovery Plan, Exit Plan and LCP All internal and external financial and regulatory reporting, and ongoing compliance with regulatory capital and liquidity requirements The relationship with our regulators, liaising with the PRA and FCA as appropriate and representing Griffin with credibility and candour Cross-functional collaboration with Product and Engineering on product build and launch, with a particular focus on pricing strategy and unit economics Supporting the CEO on fundraising and broader company growth strategy, including direct engagement with existing and prospective investors Driving high performance within the rest of the team and architecting a finance function for the AI era To ensure this, we're looking for people who have: Banking and/or Fintech Experience: You've held a senior finance leadership role in banking or fintech and have a solid grasp of the FCA/PRA regulatory environment. FP&A: You have a strong background in FP&A, supporting the business in budgeting, forecasting and financial planning. Growth-minded partner, not just a financial gatekeeper: You're a commercial leader excited to drive revenue growth. You've worked directly on pricing strategy, unit economics, and bottom-line ownership, not just taken them as given from business heads. Performant, disciplined, hands-on: You roll up your sleeves, dig into the details, and move at pace to resolve problems at their root. You don't just direct from a distance and set and hold a high bar for performance in your team. A good craftsman does blame his tools: You're obsessed with productivity and efficiency. You actively seek out AI and SaaS tools to help the Chart team work faster and smarter. Objective: You're the anchor of reality in a room full of optimism. You’re honest about tradeoffs, focused on achievable targets, and never distracted by unlikely scenario planning. Signal, not noise: You take complexity and make it simple. You tell accurate stories that drive clarity for investors, the Board, and internal teams, and you're comfortable introducing unconventional metrics where they're more useful. Fresh perspective: You've built high-performing teams and see the function as a strategic partner — opening new business lines, spotting commercial opportunities, and driving product development. Diplomat and consigliere: You instil confidence by speaking honestly and thoughtfully. You stay aligned with the CEO, challenge inconsistencies openly, and focus on closing conversations rather than opening new concerns. Spidey-sense: You see around corners — and can always explain why a concern is real, not just that it exists. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) Nice to have Previous experience of working at a senior or executive level or previous SMF2 experience Prior board experience as an executive director Experience of liaising directly with regulatory bodies such as the FCA and PRA Experience of being involved with fundraising and liaising with investors We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Remote-first flexibility: Work from anywhere in the UK Work from abroad: Up to 20 days a year Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.