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Second Line Support Engineer Location: Chippenham About the role An established organisation is seeking a hands-on Second Line Support Engineer to play a key role in the day-to-day running of their IT function. This is a varied, user-focused position where you’ll support colleagues across the business while also contributing to system upgrades, improvements, and wider IT initiatives. Key responsibilities • Provide 1st and 2nd line support for IT issues and requests, • Deliver day-to-day support across hardware, software, and core systems, • Support users both on-site and remotely, • Assist with system upgrades, deployments, and continuous improvement work, • Help ensure systems remain secure, stable, and high-performing, • Manage support tickets and liaise with external providers when required What we’re looking for • Experience in an IT support or service desk environment, • Good knowledge of Microsoft 365, Windows, and Active Directory, • Exposure to Windows Server and Azure environments, • Experience supporting end-user devices (laptops, mobiles, etc.), • Able to manage workload independently and prioritise effectively, • Strong communication skills with the ability to simplify technical issues, • Comfortable working in a fast-paced, time-sensitive environment What’s on offer • Broad exposure across different areas of IT, • Opportunity to get involved in projects and build your experience, • Collaborative team environment with room to progress Please note: Sponsorship is not available for this position.

About the job Job summary DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps Pipelines (including for Microsoft Dynamics 365 pipelines), scripting, Azure, Terraform, Microsoft Power Automate Cloud flows (training provided where there are specific skill gaps) Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Working on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Act as the DevOps engineer for Releases and troubleshooting of issues, with support from other engineers., • Providing administration, configuration and troubleshooting support for CI & CD pipelines and hosted container applications., • Working on delivery, integration, administration and configuration of DevOps tools. This includes tools for source control, build, CI & CD, code reviews, security scans, configuration automation, test automation, artefact management, monitoring and alerting., • Conducting reviews and quality checks for newly delivered code and be an advocate for security and performance standards in the organisation., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies., • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning and user stories., • Attending Team and Agile Scrum ceremonies., • Understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Demonstrable experience of using continuous integration (CI) and continuous deployment (CD) tools, including pipeline implementation., • Awareness of automated testing and embedding this in CI/CD pipelines., • Strong troubleshooting and problem solving skills with experience in service support., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • .Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Working Together, • Developing Self and Others, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Job Category: Energy ServicesRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Location: Hybrid role - Civic Offices, Portsmouth (minimum 3 days a week in office, 2 days home working) You will be required to travel as required between PCC Assets in Portsmouth, Havant, Gosport, Fareham and Winchester. 37 hours per week. Your new role We are seeking a Principal Mechanical Engineer to join the Capital Projects Team within the Housing, Neighbourhood, and Building Services (HNB) Directorate. The successful candidate will function as Principal Mechanical Engineer and hold extensive knowledge of building services in the construction industry, good people skills and relevant experience. You will require extensive mechanical building services industry experience, working on major projects in the construction sector, have an appropriate qualification / degree and preferably be a member of a professional institution such as CIBSE. The role is mainly based at the Civic Offices in Portsmouth, with hybrid working flexibility. As Principal Mechanical Engineer, you will support the Building Projects Manager developing the mechanical projects team, including supporting graduates and experienced staff. You will need a full driving licence or have a commitment to learn to drive for visiting sites across Portsmouth and other assets in Havant, Gosport, Fareham and Winchester. Please see the full job profile attached at the bottom of this page for all details of this role and what it will involve! Who is the person? • Have extensive Mechanical Design and construction industry experience and have the appropriate technical qualifications/degree and preferably be a member of a professional institution., • Preferably have experience of managing and leading a team., • Have a good knowledge of, and be able to provide, advice and lead others regarding Mechanical Design, Mechanical related legislation, contract law and guidance. Specifically, building regulations, planning law, fire safety, procurement legislation, JCT and NEC contracts., • Have a good knowledge and experience of preparing design concepts, feasibility studies and option appraisals for a varied range of corporate clients, departments, and external organisations., • Have a good knowledge, be able to apply, advise and lead others regarding construction related health & safety legislation including the CDM regulations and the asbestos at work regulations., • Have experience of leading, recruiting and mentoring, developing teams to conduct all aspects of their roles and meet the demands for the Building Engineering service provision., • Have good knowledge and experience to apply cost control, resource planning, professional fee management and financial management techniques for project budgets up to £3 million, and applying PCC financial rules, standing orders, exercising financial control, and ensuring value for money., • Have relevant experience of using Microsoft packages, be able to demonstrate practical IT skills using associated Mechanical design software, Excel spreadsheets to analyse data and MS word in developing reports., • Have knowledge and experience of public procurement rules and procedures and leading the procurement and management of external consultants or contractors for capital projects., • Have experience of managing external consultants and contractors delivering a design on substantial capital projects, individual contract values can be up to £3 million., • Be organised and methodical when managing own priorities and workload., • Experience of communicating with senior staff, other departments, external organisations, contractor organisations, and Councillors., • Have a general awareness of all aspects of building engineering services including electrical aspects. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions, or would like an informal discussion about the role, please call Harvey Bevan on or email Successfully shortlisted candidates will be contacted and provided with details of an assessment. Candidates who successfully complete the assessment day will be invited for a final formal interview on a mutually agreeable date. The interview will focus on your own knowledge and personal experiences. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Senior IT Systems Engineer Corsham (SN13) Permanent Full Time Salary: £45,000 - £65,000 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 annual leave days Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional Development support Annual Wellness Allowance Were looking for a dependable, hands-on Senior IT Systems Engineer to help keep our secure environments running efficiently. From third-line issue resolution to contributing to infrastructure improvements and projects, this is a varied role with a strong focus on virtualisation and Windows Server technologies. If you're calm under pressure, methodical in your work, and keen to have a meaningful impact in a high-assurance setting, this could be your next move. This is a role for a seasoned infrastructure engineer whos confident supporting on-premise systems in a highly secure, air-gapped environment. Youll take ownership of third-line incidents, contribute to technical upgrades, and play an active role in maintaining availability and performance across our virtual and physical environments. Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. Youll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role, working closely with internal delivery teams in a high-trust environment. How youll support us ? Youll provide reliable third-line support, resolving incidents and troubleshooting issues across our secure infrastructure. Day to day, youll maintain and administer Microsoft Windows Server environments, including Active Directory, while supporting and enhancing our VMware-based virtual infrastructure. Youll also manage backup and recovery processes using Veeam, ensuring data resilience and business continuity. Part of your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes. The invaluable experience youll bring, to help us achieve more Were expecting that youve done this role before, so youll know how to do it whilst spinning multiple plates: Essential experience Proven experience in server infrastructure support and administration Solid knowledge of VMware technologies (vSphere, ESXi, vCenter) Hands-on experience with Microsoft Windows Server, Active Directory, Group Policy Desirable experience Exposure to HP infrastructure (e.g. Synergy, OneView, SAN) SharePoint 2016 support and administration Familiarity with Windows Server roles such as DFS, DHCP, DNS, Clustering Experience with Veeam backup and replication tools Understanding of ITIL principles and service management Basic Linux knowledge Our non-negotiables Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) clearance Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so youre ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you! TPBN1_UKTJ

Automation Engineer +6 months + +Hybrid - occasional travel to Corsham +SC cleared role - current active clearance is essential +£550 - £575 a day +Inside IR35 Skills: +Automation +DevOps +MOD +SC clearance We're looking for an experienced Automation Engineer to join a fast-paced, Agile delivery team supporting large-scale, multi-vendor infrastructure environments. You'll play a key role in developing automated solutions, building robust web services, and ensuring consistent, secure deployment across complex architectures. This role is ideal for an engineer who enjoys solving problems, streamlining processes, and working collaboratively within high-performing technical teams. Essential Skills & Experience To be considered, candidates must have at least 12 months of hands-on experience within the last 3 years in: Creating PHP and JavaScript web services Consuming REST-based web services Consuming SOAP-based web services Automated deployment of server, network, and storage technologies across multiple vendors Building or supporting large infrastructure environments Troubleshooting hardware and software component failures Working effectively within an Agile development team Additional essential requirements: Strong written and verbal communication skills High-level analytical and critical thinking capability Valid Security Clearance (SC) Competency with the Microsoft Office Suite Desirable Skills & Qualifications The following experience is beneficial: Previous work within the UK public sector , ideally Defence or Defence Digital (formerly ISS) Experience delivering accredited secure solutions within UK Government environments If you'd like to discuss the Automation Engineer role in more detail, please send your updated CV to and I will get in touch. TPBN1_UKTJ

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