Client Services Manager
16 days ago
Westbury
Client Services Manager Westbury | £35,000 - £40,000 per annum Mon-Fri 08:30-17:00 Why This Role is Exciting: Join one of the UK's leading luxury packaging suppliers, where innovation, quality, and a personalised approach set the standard. This is not just a management role, you'll lead a dedicated team and work directly with clients, offering expert advice on bespoke packaging solutions and artwork. With 30 days holiday including Bank Holidays, free onsite parking, a cycle-to-work scheme, and a supportive office environment, this is the perfect role for someone who thrives on building relationships, solving problems, and delivering excellence. About the Role: As Client Services Manager, you'll: • Lead, motivate, and develop a high-performing team of client service and internal sales advisors, • Be the go-to point for key clients, managing bespoke orders, artwork advice, and personalised solutions, • Oversee daily operations to ensure seamless order processing and client satisfaction, • Analyse performance data and implement strategies to optimise team success, • Collaborate across departments to ensure every client receives a premium experience About You: • Proven experience in client service or internal sales management, ideally in packaging, printing, or manufacturing, • Strong leadership skills with the ability to inspire and guide a team, • Excellent communication, problem-solving, and organisational skills, • Confident using CRM systems and Microsoft Office, • Customer-focused, proactive, and solutions-driven