Trabajos monitoring and evaluation en KetteringCrear alertas

Key Responsibilities: Supervise and coordinate the activities of the front-of-house team to ensure excellent customer service.​ Manage reservations and seating arrangements to optimise the efficiency of tables.​ Address customer enquiries and resolve any issues promptly and professionally.​ Train, mentor, and evaluate staff performance, fostering a positive work environment.​ Ensure compliance with health and safety regulations.​ Collaborate with the kitchen team to maintain seamless communication and service flow.​ Monitor inventory levels and assist in ordering supplies as needed. Requirements: Previous experience in a supervisory role within the hospitality industry. Strong leadership and team management skills. Good organisational and multitasking skills. Knowledge of health and safety standards in a hospitality setting. Flexibility to work evenings, weekends, and holidays as required.