London
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People
• I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be
• I support my team’s training and development to create great customer feelings and moments.
• I grow and develop Nandocas for life and for work by having quality conversations with them while on shift.
• I recognise and celebrate the success of my team.
• I support communication in the restaurant so that the team is well informed and feel heard. Product
• I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place
• I help to run great shifts that deliver brilliant customer moments and create the customer feelings.
• I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand.
• I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance
• I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets.
• I support the delivery of operating profit through effective management of costs; including GP, waste and labour.
• I support the communication and implementation of the restaurant’s business plan and vision.