Negotiator jobs in WalsallCreate job alerts

Salary: Up to £33,000 + Bonus + Excellent Benefits Sales Negotiator – West Bromwich – Infrastructure So, who are we? We are Burdens, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Negotiator based in West Bromwich you’ll be responsible for: • Managing a ledger of customers, building and maintaining relationships with customers, • Writing quotes for customers and chasing them up on these quotes, • Liaising with suppliers to get the best deal possible for our customers, • Managing customer queries via phone, email and behind the trading counter This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am – 5.00pm And here’s what we’d like you to have: • Previous sales experience, • To be comfortable managing a ledger of customers, • To be comfortable making outbound calls to customers, • Merchant is experience is desirable, but not essential We look forward to receiving your application! #ACMM150

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

Up to £33,000 + Bonus + Excellent Benefits.Wolseley Group - a leading specialist trade merchant across the UK and Ireland.We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities xrnqpay to develop skills and build careers throug

Sales Negotiator – West Bromwich – Infrastructure. As a Sales Negotiator based in West Bromwich you’ll be responsible for:.

To be successful as a Senior Sales Negotiator / Lister, you will:. Connells Group, the Home of Opportunity, is looking for a highly motivated Senior Sales Negotiator / Lister to join our successful Paul Dubberley estate agency team in Willenhall. In this role, you'll be responsible for both winning

Connells Group in Quinton is seeking a highly motivated Lettings Negotiator to join Dixons residential lettings team.

Connells Group in West Bromwich is seeking a Lettings Negotiator to deliver exceptional service while driving business results. Applicants should have lettings or sales experience, be able to generate new business in a target-driven environment, and possess excellent communication skills.

Wolseley Group is hiring a Sales Negotiator in West Bromwich to manage customer ledgers, quote customers, and secure best supplier deals. The role requires prior sales experience, comfort with ledger management, and outbound calling.

Burdens, part of the Wolseley Group, is seeking a Sales Negotiator in West Bromwich to manage a ledger of customers, write quotes, and secure the best deals for customers.

Connells Group, the Home of Opportunity, is seeking a highly motivated Lettings Negotiator to join our successful Connells residential lettings team in West Bromwich. Why Join Us as a Lettings Negotiator?. Your Role as a Lettings Negotiator.