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We are looking for a commercially minded Senior Relationship Manager to build and manage strong relationships with business owners, directors and senior decision-makers across the Black Country and wider West Midlands.This is a consultative, relationship-led role focused on understanding business challenges, growth plans and support needs, then connecting businesses with the right opportunities, contacts and solutions.Key ResponsibilitiesManage and develop a portfolio of key business relationships.Hold regular review meetings with business owners and senior leaders.Understand commercial challenges, growth ambitions and support needs.Provide practical guidance and identify relevant support, funding, training and networking opportunities.Facilitate introductions, collaborations and commercial opportunities.Identify opportunities for additional services and support.Maintain accurate CRM records and account plans.Attend networking events, meetings and regional business activities.Build strong relationships across the wider business community.The role requires proactive account management, strong engagement and the ability to identify opportunities that add value to both the business and the organisation.Who We're Looking ForYou will be a confident and credible relationship builder who is comfortable engaging with senior business leaders.You should be:Commercially aware and genuinely interested in how businesses operate.Consultative, curious and an excellent listener.Confident engaging with owners, directors and senior decision-makers.Professional, diplomatic and emotionally intelligent.Proactive, organised and able to work independently.Comfortable identifying commercial opportunities without taking a hard-sales approach.A strong networker with excellent communication skills.We are particularly interested in candidates with experience in business support, account management, consultancy, professional services or business advisory roles , as well as individuals who have previously run or managed their own SME .In return, the package includes;Hybrid working with a minimum of two days per week in the office, alongside regular external meetings and events. Benefits include 27 days holiday plus bank holidays, birthday leave, pension, healthcare scheme and death in service cover.TPBN1_UKTJ

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences. As a Senior Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. Exhibit mastery of the ‘Core’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy. Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives. Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement. Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage. Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms. Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience. 8+ years of experience in software engineering. Expert Programming Skills: Advanced proficiency in C#/.Net, with experience in designing and implementing large-scale, complex systems. Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka). Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale. Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform. Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s most exciting unicorns with a team of over 800 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on _) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months. A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels. If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow. We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app. No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks. Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement Working with credit risk and data science on how to apply models to new use cases and opportunities Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it Gathering customer research to get truthful and unbiased reads Building tools and automations with AI that save time for you, the ops team and the wider business Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter. 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value You ask a lot of questions and you're not satisfied until you understand why something is happening You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough You're comfortable with data: you can write SQL or Python and answer your own questions You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention You like days that look different from each other Bonus: experience in lending, payments, fintech or a fast-growing startup Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible. We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do. You'll report to the Senior Product Manager for Customer Management, and work most closely with: A developer and design team split across London and Europe, covering frontend and backend A data science team building models specific to the US business A credit risk team A growth team An operations team The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit. No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported. Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs Top-tier private health insurance Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France) We respect your time and move quickly: Intro call (remote) - 30 minutes with the hiring manager Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager Winning team: the opportunity to scale up one of the world’s most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our _!

Who are We? Grip is the AI-powered, end-to-end event platform built for engagement. The flexible system helps commercial event organisers like Ascential, Hyve, Emerald and Clarion Events boost revenue by establishing, maintaining and tracking relationships between participants over multiple events. This is possible because Grip goes beyond networking. It combines AI with billions of interactions happening across the platform with a powerful event management system, seamless registration and award-winning mobile event app so participants meet the right people at the right time. The Role We're looking for a Product Manager who thinks agentically, someone who approaches data not as an end in itself, but as the foundation that makes intelligent, AI-powered systems possible. Grip is building toward a platform where AI agents act on behalf of organisers and participants. To get there, the data that underpins that layer needs to be right. That's where this role starts: getting hands-on with data ingestion, understanding how data moves through the platform, and building the clean, well-structured data layer that agentic systems depend on. You'll work on system integrations, ETL pipelines and CDP tracking, not as traditional data plumbing work, but with a clear eye on what the AI layer above it will need. You'll be the person asking "is this data structured in a way an agent can use?" before asking "does this data exist?". As that foundation takes shape, your scope expands naturally into Grip's MCP design, agentic workflows and AI system architecture. In your own workflow, agentic tooling is already the default. You use Claude Code, GitHub automations and agents to manage your output, not because you were asked to, but because it's simply how you operate. This position is a remote role based in the UK. Core Responsibilities Building the data layer for agentic systems - immediate focus Diagnose and resolve current data integration challenges within Engage, with a clear view of how clean data enables AI capabilities downstream. Own the product roadmap for data integrations, mapping how data flows through Grip and shaping it for both current reporting needs and future agentic use. Drive API integration work with organiser systems, third-party providers and enterprise platforms, always considering how data will be consumed by AI systems. Work with data engineers on ETL pipeline design and dataset structure, thinking about what format and fidelity AI agents will require. Maintain and evolve event tracking via our CDPs to ensure data is complete, accurate and machine-usable. Define success metrics and build feedback loops that keep product decisions grounded in data. Expanding into AI & agentic - as your scope grows Contribute to MCP tool design, shaping how Grip's data is exposed and consumed within agentic systems. Work with the Data and AI squad to identify where agentic capabilities create genuine product value. Develop working knowledge of monitoring, evaluation and security for AI systems. How you work Run squad ceremonies, standups, sprint planning, backlog refinement and retrospectives. Work closely with engineering leads to manage trade-offs, resolve blockers and maintain a healthy backlog. Default to agentic tooling, Claude Code, GitHub automations and agents, to manage your own workflows, solve problems and contribute to minor fixes. Your Career Path We are highly invested in your development, and your career path will be a standing, dedicated item in your regular check-ins with your line manager. As a Product Manager at Grip you will have plenty of opportunities to grow and try new things, leading others or owning technical initiatives across the organisation. We operate with a clear progression framework and use quarterly performance reviews to reflect and set goals so that you can achieve your full potential. Grip Benefits Grip is a remote-first company, but we have an office in London Bridge which you're welcome to use as much as you like Company Training Sponsorship Programme 25 holiday days per year Sabbatical Leave Career Progression Pathways — an opportunity to take the lead in shaping an entire industry through AI Kind, fun and ambitious company culture Group Life Insurance and company health plan Who You Are A PM who thinks agentically, your instinct when looking at a data problem is to ask what an AI system would need from it, not just what a dashboard would show. 3+ years of product management experience with a strong data background, ideally in technical or platform roles. Solid understanding of data architecture and ETL pipelines. You can have a credible conversation with a data engineer about ingestion, transformation and how data is structured for downstream use. Literate in APIs and integration patterns. You can interrogate a data contract and de-risk integration work alongside engineers. Experience with CDPs, tracking plans, managing pipelines and ensuring data quality. A working understanding of what makes data usable for AI, vector embeddings, structured outputs, context windows. You follow developments in MCP and agentic tooling and are actively building knowledge in this space. Agentic tooling is already part of your workflow. Claude Code, automation agents and similar are defaults, not experiments. Clear communicator across technical and commercial audiences. Experienced in agile environments within a B2B SaaS or scale-up context. Bonus Points: Direct exposure to building AI-first features or agentic workflows. Familiarity with MCP tool design, vector databases or AI system monitoring and security. Experience in event tech, MarTech or platforms with complex multi-system data flows. Remote • London, England, United KingdomProduct Your application has been successfully submitted! _ Thank you for your interest - we've already received your application, so this new submission can't be accepted. Your previous application is on file. If you need assistance or believe this is an error, please email us at _

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Position Title: Full Stack Senior Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

About the role \n \n Sytner Group is looking for a passionate and driven Used Car Sales Controller to join our motivated sales team at Sytner Wolverhampton. \n \n As Used Car Sales Controller you will report to the Used Car Sales Manager and will be responsible for the day to day leadership of the Used BMW Sales Team. \n \n Detailed responsibilities include will include a tight grip on the enquiry management process to ensure every Used Car enquiry is fully exhausted, to performance manage the BMW Sales Executive team and drive unit sales and profit per unit, along with a shared responsibility of Digifile/administration with the Used Car Sales Manager. Delivering the group aim to be famous for delighting our Colleagues, Customers, Manufacturers and Shareholders is paramount. \n This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. \n About you \n \n This role would suit an individual with a broad knowledge of the motor trade and somebody with an outstanding track record in either sales or sales management within the motor industry. Well-developed leadership and communication skills are also required. \n \n You will need exceptionally high standards, great initiative, and the ability to work in a logical and cost-effective manner. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. \n Why Sytner? \n Sytner Group are delighted to provide an industry-leading benefits package. \n We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. \n\n • Enhanced Holiday Entitlement – 33 days inc. bank holidays\n, • Industry-leading Maternity, Paternity and Adoption Pay\n, • Career Development\n, • Recognition of Long Service every 5 years\n, • Discounted Car Schemes\n, • High Street Discounts\n, • Discounted Gym memberships\n, • Cycle to work scheme\n, • One day a year paid voluntary / community work\n\n At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. \n As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . \n Unsure? Read on… \n We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. \n We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Job: People & Culture Manager \n Location: Walsall, West Midlands / Hybrid \n Employment type: Permanent, Full-time \n Salary: £55,000 – £60,000 DOE \n \n Are you an experienced HR or People & Culture professional who thrives in a fast-paced operational environment and enjoys being a trusted advisor to senior leaders? Do you have the confidence to work autonomously across a broad generalist remit while also thinking strategically about the people agenda from a local and international perspective? Are you someone who is excited by the prospect of joining a business at a genuinely pivotal moment, where growth, change and opportunity are all on the horizon? \n We are proud to be retained exclusively on this search, working with a well-established precision manufacturing business. This is a genuinely exciting time to be joining. With strong growth ahead and further acquisitions expected, this is a career opportunity to embed HR operations within the UK and support leaders and employees, ensuring HR practices are aligned with business needs. \n As People & Culture Manager, you will be the HR lead for the UK region, reporting to the Operations Director with a dotted line into the Global People & Culture Director. This is a hands-on, visible and impactful role for someone who enjoys owning the full people agenda and making a tangible difference to the business and its people. \n \n The role will include: \n\n • Leading and coordinating day-to-day HR operations including recruitment, onboarding, performance management and offboarding\n, • Acting as a trusted advisor to regional leaders on all people-related matters, providing coaching and guidance on people management, team development and organisational change\n, • Ensuring compliance with UK employment law and internal HR policies and procedures\n, • Supporting workforce planning and talent acquisition strategies as the business continues to grow\n, • Overseeing compensation and benefits to ensure the business is an employer of choice\n, • Serving as the first point of contact for employee concerns, supporting conflict resolution and fostering a positive and inclusive working environment\n, • Promoting employee wellbeing and engagement initiatives across the region\n, • Supporting succession planning and identifying talent needs in partnership with regional leaders\n, • Collaborating with regional and global HR teams to align practices, share best practice and lead or contribute to wider group HR projects and initiatives\n, • Ensuring consistent application of HR policies across the region\n\n \n About you: \n\n • Proven generalist HR experience, ideally within a manufacturing, engineering or factory environment\n, • Strong working knowledge of UK employment law and HR compliance\n, • Comfortable working autonomously and managing multiple priorities in a fast-paced environment\n, • Experience with HRIS systems and strong data management skills\n, • Solid understanding of compensation and benefits, including salary benchmarking and benefits administration\n, • Excellent interpersonal and communication skills with the ability to build credibility at all levels\n, • An understanding of cross-cultural differences and the ability to communicate effectively with international stakeholders\n, • CIPD qualified or equivalent, a master’s degree or additional HR certification would be advantageous\n\n \n If this role is of interest, please apply, or for a confidential discussion, please get in touch directly with Cressida Courtney at Sirius Search. \n \n \n Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. Salary banding - To achieve the top end of the salary range, candidates must meet the minimum experience/qualification level required for the role as set out in the job description. \n To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy \n

\n Lead the design and delivery of learning and organisational development initiatives that build future workforce capability across a complex organisation. Working closely with leaders and HR teams, you'll drive digital learning transformation, support the implementation of a new learning platform, and help shape development strategies that enhance performance, leadership and employee experience. \n \n Client Details \n 12 Month Fixed Term Contract (potential to become permanent) £50,253 - £58,226 Hybrid Working - 2 days on site \n Are you passionate about shaping the future workforce and creating learning experiences that drive organisational success? \n We're looking for an experienced Learning & Organisational Development Partner to play a key role in delivering our people and culture ambitions across a large, complex and growing organisation. With a diverse workforce spanning multiple UK and international partner locations, this is an exciting opportunity to influence how learning, leadership and capability development are designed and delivered at scale. \n \n This is a newly evolved role with a strong learning and development focus. Working closely with senior leaders, HR Business Partners and key stakeholders across faculties and directorates, you'll help identify the skills, capabilities and leadership requirements needed both now and over the next five years. \n You'll play a pivotal role in modernising and enhancing our learning offer, ensuring colleagues have access to engaging, accessible and future-focused development opportunities. \n A major priority will be supporting the implementation and adoption of a new learning management system, alongside the development of a comprehensive e-learning strategy. Experience of learning platforms such as Cornerstone, LinkedIn Learning or similar solutions would be highly advantageous. \n You'll also contribute to the review and enhancement of key people processes including manager check-ins, probation reviews, one-to-ones and performance conversations, helping create a consistent and engaging employee experience across the organisation. \n \n \n Description \n \n\n • Partner with leaders and HR colleagues to assess current and future workforce capability needs.\n, • Develop and deliver learning and development initiatives that support organisational priorities.\n, • Lead and support the implementation of a new learning management system and associated e-learning provision.\n, • Drive the effective utilisation of platforms such as LinkedIn Learning and other digital learning resources.\n, • Design engaging blended learning solutions including face-to-face, virtual and self-directed learning.\n, • Work collaboratively with internal specialists, subject matter experts and stakeholders to create impactful learning content.\n, • Support leadership and management development initiatives.\n, • Review and improve performance, development and feedback frameworks, including manager check-ins, probation processes and one-to-ones.\n, • Use data and insight to measure impact, identify trends and shape future learning priorities.\n, • Contribute to wider organisational development, employee engagement, wellbeing and culture programmes.\n\n \n Profile \n \n\n • Experience designing and delivering learning and organisational development initiatives within a complex organisation.\n, • Strong stakeholder management skills and the ability to influence at all levels.\n, • Experience developing learning pathways, capability frameworks and leadership development programmes.\n, • Knowledge of digital learning platforms and e-learning implementation.\n, • \n Experience of Cornerstone or a similar Learning Management System (LMS) is desirable but not essential. \n • Experience supporting organisational change and future workforce planning.\n, • Excellent facilitation, coaching and communication skills.\n, • A proactive, collaborative and solutions-focused approach.\n\n \n Job Offer \n This is a unique opportunity to help shape the future learning and development strategy of a growing organisation with an expanding national and international footprint. You'll join a forward-thinking People team, work alongside dedicated Learning and Development specialists, and play a key role in creating a modern learning culture that supports long-term organisational success. \n\n • Salary: £50,253 - £58,226\n, • Contract: 12 Month Fixed Term Contract (with potential for permanency)\n, • Location: Hybrid, 2 days per week on site in Wolverhampton\n\n\n, • 30 days leave per annum + concessionary days which includes shut-down week at Xmas\n, • Pension via Standard life - company will contribute max up to 12%\n, • Sick pay accrual per year up to max of 6 months full and 6 months half pay\n, • Employee Assistance Programme (counselling and range of other advice)\n, • Sodexo discounts portal with app (various High St retailer and online discounts with cashback cards that can be loaded up etc)\n, • Gym membership\n, • Paycare healthcare benefit plan - cashback scheme\n, • Cycle to work scheme\n, • Free will writing service via local law firm\n, • Fee-free mortgage advice from local provider\n

Retail In-Store Marketing Manager \n Location: Willenhall (Hybrid Working) Salary: Up to £45,000 DOE \n We're looking for a Retail In-Store Marketing Manager to take ownership of campaigns, point-of-sale activity and customer activations across a multi-site retail estate. \n This is a fantastic opportunity for someone who combines creative thinking with strong commercial awareness, bringing campaigns to life in-store while making a measurable impact on customer engagement and sales. \n The Role \n You'll lead the planning and delivery of in-store marketing campaigns, working closely with commercial, category, operational and creative teams to ensure activity is engaging, commercially effective and delivered seamlessly. \n From seasonal campaigns and promotional activity to new store openings and customer activations, you'll play a key role in shaping how customers experience the brand in-store. Key Responsibilities \n\n • Develop and deliver in-store marketing campaigns aligned with business objectives, seasonal opportunities and category priorities.\n, • Manage the end-to-end point-of-sale process, from creative briefing and development through to production, implementation and evaluation.\n, • Coordinate signage, merchandising, promotional materials and retail communications across multiple sites.\n, • Work collaboratively with commercial and operational teams to support key trading periods, promotions and product launches.\n, • Brief creative teams to develop impactful visual materials that influence customer behaviour and drive sales.\n, • Manage relationships with print agencies, suppliers and external creative partners, ensuring effective delivery and value.\n, • Support new store openings and the rollout of permanent and promotional point-of-sale materials.\n, • Develop customer-focused activations, including experiential marketing, sampling and loyalty initiatives.\n, • Analyse campaign performance, sales data and customer engagement metrics to identify opportunities for improvement.\n, • Monitor competitor activity and retail trends, bringing forward new ideas to improve the in-store experience.\n, • Identify opportunities to improve campaign planning, processes and execution.\n\n About You \n We're keen to speak with candidates who have experience in retail marketing, in-store campaigns or point-of-sale management. \n You'll ideally bring: \n\n • Previous experience in retail marketing and point-of-sale activity.\n, • A strong understanding of customer behaviour and retail marketing principles.\n, • Excellent project management skills, with the ability to manage multiple campaigns simultaneously.\n, • Strong stakeholder management and communication skills.\n, • Creative judgement and a keen eye for detail.\n, • Experience managing agencies, suppliers and external partners.\n, • The ability to interpret performance data and turn insights into actionable improvements.\n, • Confidence using Microsoft Office and presenting ideas to stakeholders.\n\n What's on Offer? \n\n • Salary up to £45,000 depending on experience.\n, • Hybrid working.\n, • The opportunity to take ownership of impactful retail marketing campaigns.\n, • A varied role combining creativity, commercial strategy and hands-on execution.\n, • The chance to make a tangible difference to customer engagement and retail performance.\n\n If you're looking for your next step in retail marketing and enjoy seeing campaigns come to life in-store, we'd love to hear from you. \n At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. \n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

About the role \n We are looking to recruit an ambitious and successful individual to become the next MINI Brand Manager at Sytner MINI Wolverhampton. \n As a Sytner Brand Manager, you will be responsible for overseeing the management and development of the entire MINI sales operation. You will lead from the front and inspire a fantastic team of colleagues, including Sales Executives and Business Managers, all of whom are integral in making the department the success that it is today. You will also coach and mentor individuals and team competence in order to further the department's success. \n With an increased focus on digital enquiries in 2019, your key objectives aside from maximising opportunities to meet sales and profit targets, include effective enquiry management, and ensuring optimum stock of MINI Approved used/new cars is available at all times. \n This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. \n About you \n It's imperative that the successful candidate will come to us with a history of outstanding results in a similar position within the automotive industry. You will not be satisfied by just hitting your targets and your ambition drives you to exceed on every occasion. \n A desire and passion to bring new ideas to the department to continue to drive our year-on-year growing performance are paramount. You should be a strong motivator and someone who not only leads but is there to help and support their colleagues. \n Why Sytner? \n Sytner Group are delighted to provide an industry-leading benefits package. \n We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. \n\n • Enhanced Holiday Entitlement – 27 days plus bank holidays\n, • Company Car\n, • Industry-leading Maternity, Paternity and Adoption Pay\n, • Enhanced Private Medical Insurance\n, • Recognition of Long Service every 5 years\n, • Discounted Car Schemes\n, • Career Development\n, • Enhanced Pension Entitlement\n, • One day a year paid voluntary / community work\n\n At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. \n As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . \n Unsure? Read on… \n We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. \n We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. \n

As an Interim Production Manager, you will take responsibility for leading the production operation, driving performance across safety, quality, delivery and cost whilst managing a team through production supervisors and cell leaders. \n Client Details \n A company operating in the industrial and manufacturing sector, located in Tipton. Our client is a well-established UK manufacturing business with a long-standing reputation for delivering high-quality products to customers across global markets. Due to an ongoing operational requirement, they are seeking an experienced Production Manager to join the business on an interim temporary basis, providing leadership and stability across the production function. They are now seeking an Interim Production Manager to join them on an ongoing basis. \n Description \n \n\n • Managing operational activities through production supervisors and cell leaders to achieve production, quality, safety and commercial targets.\n, • Leading, coaching and developing production teams, ensuring high levels of engagement and performance.\n, • Working closely with HR to support employee relations matters, performance management and workforce planning.\n, • Ensuring compliance with all health, safety, environmental and regulatory requirements across the manufacturing facility.\n, • Planning and executing production requirements to meet customer demand and business objectives.\n, • Driving continuous improvement initiatives using Lean manufacturing, 5S and operational excellence methodologies.\n, • Supporting the delivery of preventative maintenance plans through the maintenance team to maximise equipment uptime.\n, • Monitoring operational KPIs and reporting on site performance against agreed targets.\n, • Managing production challenges and implementing effective solutions to improve efficiency and productivity.\n, • Working cross-functionally with engineering, quality, supply chain and commercial teams to deliver business objectives.\n, • Supporting ongoing operational improvement projects and change initiatives across the site.\n, • Providing visible leadership on the shop floor and promoting a culture of accountability, safety and continuous improvement.\n\n \n Profile \n A successful Interim Production Manager should have: \n\n • Previous experience leading production or manufacturing operations within an industrial or engineering environment.\n, • Strong knowledge of production processes, operational management and KPI delivery.\n, • Experience managing large production teams through supervisors and team leaders.\n, • A solid understanding of health, safety and environmental requirements within manufacturing.\n, • Excellent leadership, communication and stakeholder management skills.\n, • A continuous improvement mindset with experience of Lean manufacturing principles.\n, • Strong problem-solving and decision-making capabilities.\n, • The ability to deliver results in a fast-paced manufacturing environment.\n, • A recognised manufacturing, engineering or operations qualification would be advantageous.\n\n Job Offer \n\n • Daily rate of £500 to £600, dependent on the level of experience.\n, • Temporary position offering valuable experience in the industrial and manufacturing sector.\n, • Ongoing role with the opportunity for long term extension.\n, • Key interim leadership role at an industry leading manufacturing business.\n, • Free Parking on-site.\n\n If you're interested in this Interim Production Manager role, apply now. \n \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

HR Manager \n Permanent \n Full time \n Hours 7am - 3pm / 8am to 4pm (37.5 oer week) \n Stonehouse (Stroud) or Wolverhampton with frequent travel between the sites \n Salary c. £50,000 plus car allowance & benefits package \n Henlee Resourcing has been retained by this niche manufacturing, engineering and construction business with bases in Stonehouse and Wolverhampton to search for their new HR Manager. This is a new role that's been created due to growth and reports to a progressive Director. \n Reporting directly to the Director, this role will work with managers across both businesses, providing professional HR support and commercially focused people solutions. The successful candidate will lead employee relations matters, provide expert employment law guidance, support organisational development and ensure the businesses remain compliant with employment legislation and HR best practice. \n This role is ideal for an experienced HR professional who enjoys working autonomously, building strong relationships with managers and making a genuine impact within a fast-paced manufacturing environment. \n About the role / key responsibilities: \n Employee Relations \n\n • Lead and manage employee relations cases from start to finish.\n, • Conduct investigations into disciplinary, grievance, absence and conduct matters.\n, • Support managers with formal meetings and hearings.\n, • Prepare investigation reports and recommendations.\n, • Ensure fair, consistent and legally compliant decision making.\n, • Advise managers on performance management and capability issues.\n, • Support long-term sickness and occupational health processes.\n\n Employment Law and Compliance \n\n • Provide practical advice on employment law and HR best practice.\n, • Maintain and update company policies and procedures.\n, • Ensure compliance with employment legislation.\n, • Monitor legal developments and recommend appropriate business changes.\n, • Support GDPR and employee data protection compliance.\n, • Assist with HR audits and compliance reviews.\n\n Performance and Talent Management \n\n • Support probation reviews and performance management processes.\n, • Coach managers on employee development and performance improvement.\n, • Assist with succession planning and workforce planning.\n, • Support learning and development initiatives across the business.\n\n Recruitment and Onboarding \n\n • Manage recruitment campaigns for salaried and operational roles.\n, • Work with recruitment agencies and direct recruitment platforms.\n, • Screen CVs and coordinate interviews.\n, • Conduct interviews where appropriate.\n, • Support onboarding and induction processes.\n, • Identify opportunities to improve recruitment attraction and retention.\n\n Manager Coaching and Support \n\n • Act as a trusted advisor to managers.\n, • Build management capability through coaching and guidance.\n, • Support managers with difficult conversations and people management challenges.\n, • Promote consistent people practices across both businesses.\n\n HR Projects \n\n • Support organisational change initiatives.\n, • Lead specific HR improvement projects.\n, • Contribute to employee engagement and culture initiatives.\n, • Review and improve HR processes and systems.\n\n About you: \n\n • CIPD Level 5 qualified or above.\n, • Significant experience within a standalone Senior HR Advisor / HR Manager role, ideally within manufacturing, engineering or industrial sectors,\n, • Strong employee relations experience.\n, • Up to date knowledge of UK employment law.\n, • Experience managing complex HR cases independently.\n, • Excellent investigation and report writing skills.\n, • Strong communication and influencing skills.\n, • Ability to challenge constructively and professionally.\n, • Ability to manage a varied workload and prioritise effectively.\n, • Full UK driving license.\n\n We are looking for somebody who is a "can do" / pragmatic generalist who possesses excellent interpersonal relationship building skills - ideally gained from within manufacturing, engineering or construction. In an ideal world you will also be qualified to level 5 CIPD but it's your experience and pragmatic / progressive approach that is of most importance. \n If you are looking for a highly challenging role in an extremely progressive, award winning and well-respected organisation and possess the above competencies, we are keen to hear from you. \n Henlee Resourcing is a specialist full service human resources recruitment consultancy operating across the South West, M3, M4 and M5 corridors.

Position: Business Development Manager - Bespoke Packaging \n Location: Walsall Salary: £35,000 - £55,000 + industry-leading commission & car allowance Working Arrangement: Field based / UK-wide travel Employment Type: Permanent \n The Business Development Manager - Bespoke Packaging is required in Wednesbury, West Midlands for our client, a well-established and highly experienced manufacturer specialising in premium corrugated packaging solutions. \n This is a newly created position and represents an excellent opportunity for a commercially driven, mid-career sales professional who is genuinely motivated by winning new business. The successful candidate will be a true hunter, responsible for identifying and developing new customer opportunities rather than managing an established account portfolio \n Their products are highly bespoke, premium packaging solutions designed to form part of a customer's marketing and brand proposition. Rather than producing high-volume, generic boxes, the business works with growing and established brands to create distinctive packaging that helps products stand out at retail. \n Business Development Manager - Bespoke Packaging Job Overview \n\n • Identify, target and secure new business opportunities across the UK.\n, • Develop a strong pipeline of prospective customers\n, • Take a proactive, hunter-led approach to business development, generating opportunities through prospecting, networking, referrals, market research and direct engagement.\n, • Build relationships with brand owners, marketing teams, procurement professionals and other key decision makers.\n, • Promote premium packaging solutions tailored specifically to each customer's requirements.\n, • Understand customer branding and marketing objectives and identify opportunities where bespoke packaging can add value and differentiate their products.\n, • Arrange and attend customer meetings and site visits throughout the UK.\n, • Work closely with internal design, production and commercial teams to develop suitable packaging solutions and progress opportunities from initial enquiry through to sale.\n, • Prepare and negotiate commercial proposals, ensuring solutions are aligned with customer requirements and commercially viable.\n, • Attend relevant trade shows, networking events and industry activities to generate new leads and increase market presence.\n, • Maintain accurate records of prospects, opportunities and sales activity through the company's internal systems.\n, • Take ownership of the full new-business sales process, from initial prospecting through to securing the order and establishing the relationship.\n, • Develop a long-term strategy for growing sales and expanding the company's customer base.\n\n Business Development Manager - Bespoke Packaging Job Requirements \n\n • Proven experience in business development, new business sales or B2B sales, ideally within packaging, print, manufacturing or a related industry.\n, • A genuine hunter mentality, with a demonstrable track record of generating and winning new business.\n, • Experience selling a premium, bespoke or technically specified product/service would be highly advantageous.\n, • Packaging experience is preferred, but candidates from related areas such as flexible packaging, labels, print or other specialist packaging sectors will also be considered.\n, • Commercially confident with the ability to sell value rather than simply compete on price.\n, • Strong communication, negotiation and presentation skills.\n, • Comfortable engaging with senior decision makers and developing relationships from cold opportunities.\n, • Self-motivated and capable of working independently in a field-based role.\n, • Willingness to travel extensively throughout the UK.\n, • Strong organisational skills and the ability to manage a pipeline of multiple new-business opportunities.\n, • Candidates should be motivated by achieving ambitious sales targets and earning significant commission.\n\n Business Development Manager - Bespoke Packaging Salary & Benefits \n\n • Salary: £35,000 - £55,000 dependent on experience.\n, • Commission: Industry-leading, open-ended commission structure designed to strongly reward new business performance.\n, • Car allowance: Approximately £8,000.\n, • Holiday entitlement: To be confirmed.\n, • Pension: To be confirmed.\n, • Working hours: Monday to Friday, to be confirmed.\n, • Working arrangement: Predominantly field based with UK-wide travel.\n, • Progression: Excellent opportunity to progress into a more senior commercial position as the business and sales function grows.\n\n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. \n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. \n We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com. Overview: As a Product Manager, you will drive the execution of strategic objectives, shape the product roadmap, and manage priorities across the product lifecycle from planning and requirements gathering through launch and ongoing optimization for the Hypori Security Messaging Product Suite. This is both a customer-facing and hands-on technical role, requiring a balance of strategic execution, cross-functional collaboration, and the ability to translate market needs into actionable product direction. This role will involve working as part of a globally distributed team, and accordingly, there will be a need for need for ad-hoc meetings out of standard working hours. Responsibilities: • Understand and synthesise customer, market, and business needs to inform and drive product strategy., • Develop and maintain a current understanding of industry and technology trends., • Collaborate with Security, Engineering, Sales and Marketing, Information Governance, Customer Success, and the Leadership team to define requirements to align with the overall business strategy and goals., • Support the product vision and manage the roadmap for your area, keeping it aligned with company goals and customer needs., • Deliver a financially sound, continuously improving technology platform., • Protect intellectual property, user data, and system integrity by (a) adhering to Hypori's policies and procedures for secure software development and (b) following best practices for secure product design, implementation, and deployment of development, build, test, production, and other environments., • Act as the primary product voice in customer engagements, leading discovery and feedback sessions to align customer needs with the product roadmap., • Support Product Leadership in creation of product management plans, product-specific business plans, and product and release launch plans., • Monitor release schedules to ensure product and feature availability., • Work with cross functional teams to accomplish objectives and resolve problems., • Balance product requirements and development resource constraints to establish achievable product development schedules., • Support the development of content for customers, support, and sales teams., • Partner with customer-facing teams to drive client success, retention, and growth., • This role may involve ad-hoc travel within the UK and overseas. Qualifications: • 4+ years of Product Management or related role., • Hold or willing to obtain BPSS clearance., • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, Mathematics, or relevant industry experience., • Product architecture and design experience for cloud-scale enterprise software deployed globally and run 24x7 as a service on cloud providers such as AWS., • Experience driving elements of the product development lifecycle such as product vision, go-to-market strategy, requirements gathering, and product launch., • Experience creating wireframes, mockups, and high-fidelity designs with Figma or similar software., • Ability to effectively communicate, both written and verbal, with technical and non-technical cross-functional teams., • Strong customer-first approach with ability to balance business needs against customer requirements to deliver an optimized experience., • Experience in conducting competitive research and analysis. Preferred Attributes: • Experience working within a highly regulated industry, preferably defence or healthcare., • A knowledge or background in messaging platforms or real-time communication products., • An understanding of international accessibility standards, notably WCAG 2.2 and Section 508., • Self-starter with drive, high level of initiative and self-direction. A problem solver and able to develop solutions to complex issues., • Adept at working in a matrix position where results must be achieved across various departments without line authority. Comfortable working with all levels of the organization., • Excellent people engagement, communication, and presentation skills both written and oral. Must be effective with all levels of the organisation. Must be able to represent the Company externally with partners, customers, and end users., • Technical understanding to translate customer application needs to product requirements and to communicate product benefits to the channel and end users. Pay range: £70,000- £82,000 + 10% bonus About Us Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law. At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance. #Hypori #BI-Remote #LI-Remote

Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a SharePoint Developer - Outside IR35 - Hybrid/Liverpool. This is a Hybrid role in Liverpool, 2 days per week on site. SharePoint Developer Location: Liverpool, 2 days per week onsite Duration: Initial 3 months IR35: Outside All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to_i and create a free talent profile and apply to the role directly All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. • In order to send a proposal please follow the below steps, • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/rVJD14k0bvR, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) We require an experienced SharePoint Developer for a three-month engagement to modernise our SharePoint Online environment and automate business processes across the Power Platform, with AI tooling - including Microsoft 365 Copilot and Claude - embedded throughout delivery. Background & Objectives We need a developer to deliver improvements to our SharePoint Online environment, modernise existing sites, and automate business processes using the Power Platform. A core objective of this engagement is the practical use of AI tooling - including Microsoft 365 Copilot and Claude - to accelerate development, improve code quality and support end-user productivity. The developer will embed these tools into day-to-day delivery. SharePoint development • Design, build and maintain SharePoint Online sites, lists, libraries and content types., • Develop custom solutions using SharePoint Framework (SPFx), including web parts and extensions., • Modernise legacy/classic sites and pages to modern SharePoint Online experiences., • Configure permissions, governance and information architecture to our standards. Power Platform & automation • Build and maintain Power Automate flows to automate business processes., • Develop Power Apps (canvas and/or model-driven) integrated with SharePoint data., • Integrate SharePoint with other Microsoft 365 services (Teams, Outlook, OneDrive). AI-enabled delivery • Use Microsoft 365 Copilot to accelerate content, configuration and productivity tasks., • Use Claude and Copilot to assist with code generation, review, documentation and testing., • Advise on responsible, secure use of AI tooling within the SharePoint environment. Support & documentation • Produce technical and end-user documentation for all delivered solutions., • Provide knowledge transfer and handover to our internal teams at the end of the engagement. Key Skills & Experience Required • Proven SharePoint Online development experience (SPFx, PnP, REST/Graph API)., • SharePoint administration experience., • Strong Power Platform skills (Power Automate, Power Apps)., • Front-end development: TypeScript/JavaScript, React, HTML/CSS., • Microsoft 365 / Entra ID configuration and governance understanding., • Hands-on experience with AI development and productivity tools - Microsoft 365 Copilot and Claude., • Ability to work independently, manage own workload and deliver to agreed milestones.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Health and Social Care Assessor Wolverhampton and Surrounding Areas | Hybrid working Full Time | Permanent £27,000 - £30,000 per year + bonus + expenses Please only apply if you meet the following essential criteria: · Level 3+ qualification in Health & Social Care · Minimum 2 years' recent experience in Adult Health & Social Care (Senior Carer level or above) · Full UK driving licence and willingness to travel Applications will only be considered from candidates who meet all the essential criteria listed above. This role would suit candidates with experience in Adult Care as a Senior Carer, Care Coordinator, Team Leader, Deputy Manager, Registered Manager, Care Manager or an existing Health & Social Care Assessor The Role · We're recruiting for a Health and Social Care Assessor to support learners working towards apprenticeship qualifications across workplace settings. · You will support, coach and assess learners, helping them develop the knowledge, skills and behaviours required to successfully complete their programme. · You will work with learners across Wolverhampton and surrounding areas , combining remote delivery with planned workplace visits. · You will manage your own diary and workload to meet key performance targets and ensure learner progress. · No learner sourcing is required – all learners are provided, allowing you to focus on delivery, coaching and assessment. · This role is sometimes referred to as Apprenticeship Assessor, Health and Social Care Tutor or Skills Coach within Health and Social Care. Key Responsibilities · Build strong relationships with learners and employers through regular reviews and engagement · Deliver high-quality teaching, coaching and assessment sessions aligned to apprenticeship standards · Conduct workplace observations to assess practical competency · Review learner work and provide timely, constructive feedback · Support learners with Functional Skills (Maths & English) where required · Prepare learners for End Point Assessment (EPA) · Monitor learner progress and ensure timely achievement of qualifications · Promote safeguarding, wellbeing and a safe learning environment at all times Benefits Home-based role with planned travel (mileage and expenses paid) 25 days holiday + bank holidays + Christmas & New Year shutdown Bonus scheme Pension & life assurance Health cash plan & wellbeing support EV car scheme access Access to employee discounts Referral bonus Plus, many more About t2 Group t2 Group is the UK's largest health and social care apprenticeship provider , delivering high-quality apprenticeships and professional qualifications. We focus on quality, consistency, and supporting both learners and employers to achieve strong outcomes across the Health & Social Care sector. Apply today to join our team and support the next generation of Health & Social Care professionals. TPBN1_UKTJ

Remote (UK-based) Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're hiring the first dedicated Technical Delivery Analyst. You will own the delivery of software projects end-to-end — from requirements through to production — working alongside engineers to ensure work lands on time, risks are visible, and stakeholders always know where things stand. As our engineering organisation grows into more specialised teams, you are the person who sits across the space between them — owning the dependencies, coordination, and communication that no single team owns. This is not an administrative role. You need to understand the technology being built, speak credibly with engineers about architecture and trade-offs, and translate technical reality into clear communication for the business. You are the person who knows what is happening, why it matters, and what might go wrong — and you make sure everyone else knows too. You will work closely with the Head of Technical Delivery and daily with Engineering, TechOps, and Product, with regular interaction with client-facing teams (Sales, Client Services). The role offers a clear path to Delivery Manager as the team grows and you take on broader ownership. Delivery Ownership: Own projects from inception to production — responsible for outcomes, not just process Understand technical scope, architecture, and dependencies well enough to anticipate problems before they surface Ensure infrastructure, testing, performance, and operational readiness are considered from the start Know the current state of your projects at all times Communication: Communicate early and often — bad news delivered early is manageable; bad news delivered late is a crisis Provide honest, accurate status updates — never spin, never hide, never assume someone else will raise it Tailor to the audience — technical detail for engineers, business impact for leadership, actionable clarity for everyone Technical Engagement: Participate meaningfully in technical discussions — you don't write code, but you understand what is being built and why Engage with engineers on architecture, dependencies, and integration points to accurately assess delivery risk Bridge engineering and business by translating technical constraints into language stakeholders can act on Risk Management: Identify risks early through genuine understanding of the work, not by reading ticket statuses Escalate with context — what is the risk, what is the impact, what are the options Contribute to post-incident reviews with a delivery lens — impact, learnings, prevention Continuous Improvement: Look for friction in how work flows and propose practical improvements Experiment with AI tooling to improve delivery efficiency — reporting, analysis, coordination, and communication Maintain delivery tooling as a means to an end, not an end in itself Technical: 2+ years' experience in technical delivery, project management, or software engineering Previously worked as a software developer, or strong hands-on technical experience with software systems Comfortable reading code, reviewing pull requests for context, and understanding technical trade-offs without simplification Knows what "done" looks like in production — tested, deployed, monitored, documented Familiarity with Agile practices and tools (Jira, Confluence) — values principles over ceremony Financial services or trading technology experience is a strong advantage How you work: You own it. End-to-end responsibility. If it's your project, it's your problem — you don't wait for someone to tell you something is off You communicate clearly. Exceptional written and verbal communication. Concise, precise, and honest under pressure. Confident raising difficult topics early — with engineers, stakeholders, and leadership alike — and you absorb pushback as readily as you give it, redirecting heat toward the outcome rather than taking it personally You build trust. Engineers respect people who understand the work, tell the truth, and follow through — not a title. You are genuinely interested in the people you work with, and over time they bring you problems before those problems reach a ticket You steady the room. When a project is drifting or an incident is live, you lower the temperature rather than raise it — calm, calibrated, and focused on what needs to happen next You think in outcomes. Updating a board is not the same as delivering software. You impose structure where needed without over-engineering process You stay technically curious. You genuinely want to understand how systems work and fit together. You don't simplify away the complexity that matters You write things down. Documentation is how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You exercise judgement. You know when to escalate, when to solve, and when to ask for help You embrace AI tooling. We use AI tools to amplify our delivery capability — from reporting and analysis to coordination and communication. You should be curious and willing to learn Real delivery problems — owning end-to-end project outcomes on a market-leading trading platform with genuine scale and technical depth Breadth of exposure — work across the full engineering organisation: backend, frontend, platform, infrastructure, and TechOps An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Direct mentorship — access to the Head of Technical Delivery for coaching, feedback, and professional development Career progression — a clear path to Delivery Manager as the team grows and you take on broader ownership Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Senior Leadership Conversation with our CTO Format: Video call, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our privacy policy [link to be added]. #Hiring #TechnicalDelivery #FinTech #TradingTechnology #RemoteWork #ProjectManagement

At PubNub, we power real-time experiences used by millions of people around the world. Our platform enables businesses to build real-time applications through developer-friendly APIs and real-time infrastructure. PubNub powers the world's most engaging real-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success in this role means improving Net Revenue Retention (NRR), reducing preventable churn, and creating a steady pipeline of expansion opportunities across our existing customer base. If you enjoy turning customer insights and product usage data into relevant, well-timed marketing programs, this is a high-impact opportunity with significant ownership and room to grow. • Build customer lifecycle and nurture programs., • Design platform expansion and feature adoption campaigns., • Partner with GTME on customer health scoring., • Identify customer expansion signals using data., • Create ROI reports and value summaries for Account Managers., • Execute multi-team penetration campaigns within enterprise accounts., • Build win-back and customer re-engagement campaigns., • Analyze churn trends and improve retention strategies., • Partner closely with Customer Success and Account Managers., • Measure lifecycle program performance and optimize results. Minimum Requirements • 3+ years in B2B SaaS lifecycle, customer, or retention marketing., • Experience marketing to developer-focused audiences., • Data-driven approach to segmentation, timing, and measurement., • Hands-on experience with CRM and marketing automation., • Strong cross-functional collaboration with Customer Success and Sales. Nice to Have Skills • Experience using product usage data., • Familiarity with product-led growth programs., • Background driving expansion and Net Revenue Retention., • Experience supporting developer or technical customer bases., • Experience marketing to enterprise customers. At PubNub, you'll join a collaborative, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers real-time applications used around the world. As a remote-first company, we value flexibility, collaboration, and continuous learning. You'll work alongside talented colleagues who are passionate about solving complex problems and delivering meaningful impact for our customers. We offer competitive compensation and thoughtfully designed benefits to support your success and well-being. Applicants must be legally authorized to work in the United Kingdom. This is a fully remote position, with employment provided through an Employer of Record (EOR). PubNub is unable to provide visa sponsorship for this position. If you're excited about creating marketing programs that strengthen customer relationships, increase product adoption, and drive long-term growth, we'd love to hear from you. Join PubNub and help customers unlock the full potential of real-time technology. Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

About Barhale Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK's largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success MEICA Manager The Role The MEICA Manager is to oversee the delivery of all MEICA activities across various projects from initiation to completion, ensuring that the works are delivered in accordance with the client's requirements whilst also maintaining compliance with Health and Safety and Quality standards. Key Responsibilities Ensure buildability of designs Introduce value engineering challenges to proposed designs Manage the small MEICA team working alongside the Civil Engineering & delivery teams Provide technical leadership for mechanical, electrical, and control systems design Managing and reporting operational and financial targets, programme management and supply chain management, including procurement and performance Leadership in Safety, Wellbeing and Inclusion and a team player, interfacing with the design and construction teams and all stakeholders The ability to select & manage innovative methods, use of materials & safe systems of work. Effective communication with senior management, designers, consultants, clients, architects, and project teams on technical matters Provide quality outputs on time, quality, and cost, that enable programmes to achieve their outcomes Management of contractors and key suppliers, particularly design, ensuring quality of delivery and their committed resource requirements across the projects, ensuring quality of output and value for money Manage communication and engagement with project stakeholders, developing and maintaining key relationships and working in partnership to resolve problems to benefit operational policing Work with local project/change teams to ensure consistency of project delivery approach Build and sustain capacity and capability within the MEICA team to deliver the programme workstream effectively and efficiently Lead non-complex and complex projects, including set-up, management, and delivery, ensuring that the project delivers on time, cost and quality and meets all technical delivery processes, standards and reporting requirements Coordinate the project its design & interdependencies, working closely with the project leads for the other projects within the programme Identify resource requirements and allocate resource requirements Manage stakeholder communications and key messages for the project Manage programme-level resources to ensure project outputs are delivered on time, cost and quality Overall management of your team and interdependencies, with responsibilities for the management and execution of all project-related activities Ability to forge positive relationships with the supply chain and subcontractors Develop & explore value engineering options with the Client's team Management of all related health and safety, including electrical safety processes and procedures Liaising collaboratively with the Barhale Group of companies Contributing to the delivery of all work packages planned and scheduled by the project delivery team in line with programme constraints, quality standards and budgets Meeting and exceeding Barhale MEICA and client expectations at every step of the project lifecycle Ensure quality requirements, e.g. commissioning plans, Inspection & test plans are in place across the MEICA programme Overseeing operations daily to ensure work is done safely, on time and within the project's / programme allocated budget Contributing to future tender activities and work-winning activities Ensuring client specifications and requirements are met by reviewing progress and liaising with the Barhale MEICA and project team Promoting and maintaining health & safety on all projects with the allocated Project Managers and their teams whilst dealing with any day-to-day unexpected problems during the project About you Essential Excellent communication and team player skills, harnessing the ability to effectively manage internal teams, 3rd parties and clients Methodical approach with a clear focus on client, customer, and quality. Strong leadership qualities and a natural problem solver A background working as a MEICA Project Manager, managing and delivering multiple projects of varying complexity & value Desirable Degree or equivalent (foundation degree HND, HNC) Member of the APM, APM certified or equivalent (or experience-based) SMSTS/SSSTS qualification CSCS card qualification First Aid qualification (optional) 5-day SMSTS Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. xrnqpay We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards

Design Manager The Role Deliver technical solutions in response to the needs of the company's programme of work. Take responsibility for the technical compliance, quality and appropriateness of solutions delivered. Lead design consultants and multi-disciplinary engineering teams to deliver the design solutions to schedule and budget. Support the project delivery teams by providing concept, basic and detailed design solutions based on client and site-specific requirements for clean water, wastewater and biosolids treatment solutions, pipelines, trunk mains, sewers, pumping stations and networks. Ensure timely delivery of technical solutions in response to the needs of the project schedule and the company's programme of work Key Responsibilities Take ownership and accountability for the technical appropriateness of the project solutions delivered throughout the project life cycle. Ensure design work is correct and complies with the customer and statutory standards, regulations, and specifications. Manage the agreed contract with external design consultants, ensuring that duties are discharged under the contract and, if not, that appropriate action is taken. Manage the development and delivery of appropriate, robust, reliable, operable, and maintainable asset designs that meet the project objectives. Management of multi-disciplinary teams of Engineers from within the business, consultants, and partner companies in the production of project solutions to the required level of design. Production and management of project engineering budgets and schedules for review by the head of engineering before submission to the Project Manager. Implement change control processes to track and manage the development of the Engineering element of a project to ensure all budgetary, programme and scope changes are correctly managed. Ensure that all engineering outputs provided are following Health and Safety Legislation, documented Business Processes, Quality Management Systems & best practices, e.g., checked and verified: calculations, drawings, specifications, and compliance with appropriate standards. Evaluate designs and solutions. Support supply chain selection for specialists' input on the design. Collaboration with other technical, operational, maintenance, and strategic stakeholders and design coordinators. Liaison with Engineering Managers, Project Managers and consultants concerning project issues, scope changes, risks, etc. Temporary Works: Understanding of what encompasses Temporary Works and the supporting engineering, understanding of the types of temporary works designs available and what responsibilities the associated roles (designer/coordinator/contractor) have and engagement of internal and external temporary works designers. Essential: Design and management experience Foul water drainage system Potable Water Mains Building Information Modelling (BIM) and common data environments Degree/HNC qualified, or equivalent, in civil engineering Member of a recognised engineering institution, Incorporated Engineer, or Chartered Engineer and or working towards membership Excellent communication skills with the ability to liaise effectively with both clients and staff Self-driven and results-oriented with a positive outlook People management, time management, and project design management You will receive: Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards TPBN1_UKTJ

This Employer Partnerships Manager role is an opportunity to build meaningful business relationships, create employment opportunities and make a genuine difference to people's futures. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. If you enjoy opening doors, developing commercial partnerships and delivering tangible outcomes, this role offers the chance to combine business development with real social impact. What’s in it for you Competitive salary of £30,000 plus uncapped performance bonus (£35,000 - £40,000) 45p per mile business mileage allowance 25 days annual leave plus bank holidays Flexible working arrangements with regional autonomy Professional development and progression opportunities within a growing organisation The opportunity to directly support learners into sustainable employment Your responsibilities as Employer Partnerships Manager Develop relationships with employers across the West Midlands to create recruitment opportunities – travel to clients in the Black Country and Birmingham is required Generate new business partnerships through networking, referrals and targeted outreach activity Secure vacancies, placements, apprenticeships and employment opportunities for learners Attend business events, careers fairs and stakeholder meetings to expand employer engagement Maintain accurate CRM records and contribute towards performance targets and reporting Identify opportunities for employer-funded training and wider commercial partnerships What we’re looking for in an Employer Partnerships Manager Previous experience in employer engagement, recruitment, business development, sales or account management Experience building relationships with senior decision-makers and external stakeholders Knowledge of employability, skills, training or apprenticeship programmes would be advantageous Experience managing pipelines, opportunities and CRM systems Full UK driving licence and access to your own vehicle for regional travel to clients in the Black Country and Birmingham Working Hours Monday – Friday, 9am – 5pm If you're looking for an Employer Partnerships Manager opportunity where commercial success directly creates life-changing opportunities for others, we'd love to hear from you. Candidate Source Ltd is an advertising agency. xrnqpay Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot?You’llfit in well here. We’regrowing. Quickly andwe’reconstantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. As Housing Manager,you willmanagetheday to daydelivery of housing management serviceswithin a designated Extra Care scheme.Ensuringproperties are safe,well-maintainedand meet the needs and wants of our residents, enabling themto livewell with dignity and autonomy. You willoverseethe upkeep and maintenance of all properties within the scheme, ensuring they not only provide a high standard of living for our residents, but are100%compliant with regulations. Responsible for scheduling repairs and managing contractor relationships, focussing onhigh standardsand value for money. Customer service skills area must, you will ensure residents feel heard and trust that any housing related concerns are addressed as a priority.You will welcomenew residents to the scheme encouraging engagement with activities and events. Curious to know more? Ifyou’relooking for an opportunity where you can make a real difference, with an organisation with a strong social purpose,take a lookat the job description attached. The essential requirements for the role include: • Provenhousingmanagementexperience, • Strong understanding ofhealth & safety andRoSHRegulations, • Experience ofmanaging andscheduling property maintenance, • Excellent organisational skills, including tenancy management, • Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4or willing to work towardsif not held Wesupport our employees to do what they do best, whetherthat’sthrough flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates uponan offer being made. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications:11 October 2026 Due to the nature of this role this advert may close earlier than the closing datelistedand once sufficient applications have been received. #J-18808-Ljbffr

Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services, working across multiple sectors, including: • Water, • Transport, • Built environment, • Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: • Tunnelling, • MEICA, • Temporary and permanent design, • Steel-fabrication, • Signs (design and fabrication), • Health & safety equipment and products, including PPE uf_RG5xgM8M • As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies., • Job security, long-term secured work through various frameworks and large infrastructure schemes, • A broad range of civil engineering, mechanical and electrical schemes across some of the UK's largest infrastructure projects and clients, • Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success As a Project Engineer within the MEICA business, you will bring demonstrable MEICA or industrial installation experience and practical skills to the team. You will provide the detailed technical input to the project and ensure that the work is safe and meets the specifications before implementation. The Project Engineer will have a strong focus on achieving safety targets and will have zero tolerance for unsafe working practices and occurrences. They will actively engage the project construction team in the successful implementation of project delivery. Working closely with the Project Manager and the project team, you will ensure that MEICA project-related activities are planned and executed to meet the project requirements in a safe and cost-effective manner. You will also contribute to customer satisfaction and ensure quality is always achieved. Barhale's civil engineering and infrastructure projects are varied in value, complexity, and duration, from established frameworks to individual bespoke projects and unplanned emergency works. With projects varying from £200k to £10m+, you will be essential in driving efficiencies within the scope of work, driving MEICA elements of work, and providing a high standard of project-related activities. • Supporting the Project Management team in the delivery of MEICA projects, • Production of functional specifications, contractor selection and ensuring that all supporting scope is delivered on time, • Provide data to the project Commercial Manager/QS in respect of variation orders and site instructions, • Manage suppliers of engineering services across all technical disciplines, • Liaise with any consultants, subcontractors, supervisors, planners, quantity surveyors and the general workforce involved in the project, • Liaise with clients and their representatives (architects, engineers, and surveyors), including attending regular meetings to keep them informed of progress, • Developing and reviewing tender documents, both for consultants and construction works., • Understanding project risks and co-ordinating mitigation activities, • Carrying out Technical Assurance checks and audits of contractor activities and outputs through the detailed design and construction phases of projects, • Assisting in the resolution of engineering issues arising through project delivery and ensuring quality control, • Managing multiple engineering aspects of projects from inception to completion, ensuring they meet technical and quality standards, • Collaborating with project stakeholders, including clients, architects, and contractors, to understand project requirements and objectives, • Developing and overseeing project plans, schedules, and budgets, ensuring projects are completed on time and within budget, • Supporting the project team in preparing detailed MEICA & interface engineering drawings, schematics, and technical documentation, • Working with the project team by assigning in tasks and providing technical guidance and mentorship, • Understanding project risks and co-ordinating the mitigation activities, ensuring compliance with safety regulations throughout the project, • Coordinating with other engineering disciplines, such as mechanical, electrical, ICA, process and civil engineers, to ensure integrated and coordinated project designs, • Participating in site visits and inspections to monitor progress, resolve technical issues, and ensure quality control, • Troubleshooting with the project team in resolving MEICA-related issues that may arise during project execution, • Ensuring that projects adhere to codes, standards, and industry best practices, • Managing project documentation, including technical reports, change orders, and project records, • Providing technical support to clients and designers and addressing their inquiries and concerns, • Keeping up to date with advancements in electrical engineering technology and best practices, • Preparing and delivering project progress reports and presentations to clients and project stakeholders, • Ability to liaise at all levels, • A team player with the ability to coordinate project-related activities with clients' consultants and 3 rd parties, • Methodical approach with a clear focus on client, customer, and quality, • Strong leadership qualities and a natural problem solver, • Able to prioritise a varied workload and demonstrate good time management to comply with deadlines, • Further education qualified, • SMSTS or NEBOSH qualified, • Relevant CSCS Card (Either Experienced Technical Supervisor, Supervisory, Professionally Qualified Person, or Manager), • Previous experience working in a similar role, • Familiar with programme management and maintenance, • Proficient with IT, specifically the full Office 365 suite, • Knowledge of health and safety legislation regarding safe work practices, • SSSTS / SMSTS, • 1st Aid trained, • WIMES Standards familiarisation, • Experience of working within the utilities industry, especially Water & Wastewater, • Strong programme and schedule management experience, • Working knowledge of the Microsoft Office package, • Commercial and contract experience, Knowledge of MF1, NEC, IChemE or similar model contracts, • EUSR Water Hygiene card, • Educated to Degree level or equivalent in an engineering-related subject, ideally in the field of Mechanical, Electrical, ICA or Manufacturing Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well‑being and career aspirations will be supported by. • Competitive salary, • Company Pension, • Life Assurance, • Private Medical, • 25 days of annual leave in addition to 8 public bank holidays and loyalty days, • 8 hours volunteering, • Employee Assistance Programme to support your mental, physiological and financial wellbeing, • Flexible benefits via salary sacrifice, • Company car/green car scheme/car allowance/Van (dependent on position), • Leadership & management training and coaching, • Regular line management engagement and appraisal to support your career progression, • Development supported by internal and externally delivered training, • Continuous service awards #J-18808-Ljbffr

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: HR Advisor - Employee Relations Reporting To: Manager, Human Resources Work Schedule: Onsite – Wolverhampton, GBR HR Advisor (Employee Relations) Wolverhampton | 15-Month Fixed-Term Contract (Maternity Cover) This role is primarily Employee Relations focused, with responsibility for supporting and managing a broad range of employee relations matters across the business. You will spend much of your time partnering with managers on case management, coaching leaders, identifying trends, and driving positive employee outcomes. • Lead and support employee relations case management across disciplinary, grievance, absence, capability, performance, conduct, and flexible working matters., • Conduct investigations, prepare documentation, and provide expert advice throughout formal HR processes., • Coach and develop managers to confidently manage employee relations issues in line with legislation, policy, and business needs., • Analyse ER trends, metrics, and feedback to identify root causes and recommend practical solutions., • Support the management of short and long-term absence cases in partnership with Occupational Health, managers, and employees., • Work closely with the Site HR Manager and Strategic HR Business Partner to strengthen leadership capability and promote best practice people management., • Deliver training, workshops, and coaching interventions to improve manager capability in ER and people management., • Drive continuous improvement across HR policies, processes, and employee experience initiatives., • Support actions arising from employee engagement and people surveys., • Act as a key user of Workday and other HR systems, supporting managers and employees with HR processes and queries., • Assist with recruitment activities and onboarding when required., • A minimum of 3 years' experience in a generalist HR role with significant hands‑on Employee Relations responsibility., • Proven experience managing complex ER cases from investigation through to resolution., • Strong knowledge of UK employment law and HR best practice., • Experience coaching and challenging managers to drive effective people management practices., • Excellent stakeholder management and influencing skills., • Strong organisational abilities, with the capability to manage multiple complex cases simultaneously., • A proactive, commercially minded approach and the confidence to operate independently., • CIPD Level 5 qualification (or equivalent) and advanced knowledge of Workday HRIS., • Desirable Experience in a manufacturing, engineering, aerospace, automotive, or similarly complex operational environment., • Experience working alongside Trade Union representatives, Employee Forums, or Works Councils. This is an excellent opportunity for an HR professional who enjoys the challenge of Employee Relations and wants to make a meaningful impact on both people and business performance. You'll join a supportive HR team and play a key role in creating positive employee experiences while helping managers build capability and confidence. If Employee Relations is your strength and you're looking for a role where you can truly influence outcomes, we'd love to hear from you. • Flexible benefits package and development opportunities to support career progression, • 33 days annual leave (including bank holidays) Private medical insurance, mental health support, and financial advice Generous life assurance and company pension contribution (from 6%) Employee share options, free onsite parking, and EV charging #J-18808-Ljbffr

Product Manager - Digital Software 40 hours per week (9am to 6pm, including one hour of unpaid break) office based or remote £45k-£65k depending on location and experience. Guildford office – 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom VP of Product Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters. The Product Manager - Digital Software will support the development and improvement of website-building products, including WordPress themes, blocks, patterns, and templates. The role is responsible for assigned product discovery, requirements, prioritization, delivery, and ongoing evaluation. The position requires practical website-building experience and the ability to translate client needs and product opportunities into clear, actionable work. Product strategy and overall roadmap direction are established by senior product leadership, with the Product Manager contributing client, market, and product insights to inform those decisions. The Product Manager will collaborate with Engineering, Design, Support, Marketing, Product, and other stakeholders to deliver product improvements within established priorities, processes, and delegated authority. • Lead discovery, definition, and delivery of assigned product features and improvements across themes, blocks, patterns, templates, and related website-building capabilities., • Develop clear product requirements, user stories, acceptance criteria, and supporting documentation., • Maintain and prioritize the product backlog for assigned areas based on client needs, product strategy, available resources, and business priorities., • Break complex or ambiguous problems into clear, actionable deliverables and identify key questions, dependencies, and risks., • Contribute client and market insights, options, and recommendations to roadmap and planning discussions., • Develop and maintain working knowledge of WordPress, including the block editor, patterns, templates, themes, and site-wide design settings., • Use the products directly to understand client workflows, usability considerations, and areas for improvement., • Monitor relevant competitive and industry developments and incorporate applicable insights into product decisions., • Consider factors such as performance, responsive design, accessibility, compatibility, and potential client impact when evaluating product changes., • Gather client insights from support interactions, community discussions, reviews, feature requests, client conversations, and product data., • Participate in client interviews, usability testing, feedback sessions, prototypes, beta programs, and other validation activities as appropriate., • Identify recurring client needs and use evidence to inform product recommendations and priorities., • Collaborate with Engineering and Design throughout development to clarify requirements, resolve questions, and maintain alignment., • Participate in relevant planning, refinement, review, and retrospective activities., • Support release readiness, including acceptance testing, compatibility considerations, documentation, release notes, and support communications., • Evaluate product performance after release and recommend improvements based on available data and client feedback., • Develop an understanding of relevant product business models, including pricing, packaging, renewals, and free and paid offerings., • Consider client and business impact when evaluating and prioritizing product opportunities., • Support pricing, packaging, go-to-market, and product launch activities led by senior product and marketing teams., • Monitor relevant product KPIs, such as adoption, activation, conversion, retention, support contacts, and client satisfaction., • Support product instrumentation and reporting and use available data to inform product decisions., • Maintain awareness of client needs through regular engagement with support channels, community forums, and other client feedback sources., • Consider the needs of different client groups, including individual site builders, professional designers, agencies, and other users., • Monitor relevant WordPress and web-development developments that may affect the products., • Participate in appropriate industry and community forums and represent the company professionally in accordance with applicable company policies and communications guidelines., • Develop product management capabilities in areas such as client discovery, prioritization, written communication, data analysis, and commercial decision-making., • Seek and incorporate feedback to improve product knowledge, effectiveness, and decision-making., • Demonstrate increasing proficiency and responsibility as experience and capability develop., • Perform other related duties as assigned based on organizational and business needs., • Product Delivery: Assigned work is clearly defined, appropriately prioritized, and effectively delivered in collaboration with cross-functional teams., • client Insight: client feedback and product data are consistently incorporated into product decisions., • Product Knowledge: Demonstrates a working understanding of WordPress, website building, and the client experience., • Clear Communication: Requirements, priorities, recommendations, and decisions are communicated effectively to technical and non-technical stakeholders., • Product Impact: Product improvements contribute to agreed client, product, and business objectives., • Professional Growth: Demonstrates increasing proficiency, independence, and responsibility in the role., • Experience in product management or a related role involving product development, web development, design, technical support, quality assurance, project coordination, or comparable responsibilities., • Hands-on experience building or managing websites using WordPress, including practical familiarity with the block editor, themes, and site or page design., • Ability to communicate clearly and develop requirements, user stories, summaries, or other documentation that support effective execution., • Ability to organize ambiguous problems into structured, prioritized, and actionable work., • Ability to collaborate effectively with Engineering, Design, and other cross-functional teams., • Demonstrated ability to gather and incorporate client feedback into product or project decisions., • Ability to understand and interpret product data and use available information to support recommendations., • Ability to evaluate user experience and product considerations and communicate clear recommendations., • Willingness to develop knowledge of the commercial and business aspects of product management., • Experience with the WordPress block editor, including block patterns, template editing, and site-wide design settings., • Familiarity with page builders, block plugins, theme frameworks, or comparable website-building technologies., • Working knowledge of HTML, CSS, or JavaScript., • Familiarity with web performance and accessibility considerations., • Experience working with agencies, freelancers, small businesses, or other organizations that build websites., • Experience with plugin or theme products, including free and paid offerings, licensing, and product updates., • Experience supporting beta programs, client research, product launches, or similar product activities., • Participation in WordPress, web development, design, or related professional communities., • Private healthcare – Once probation period is passed (subject to BiK taxation)., • Embrace parenthood with 18 weeks generous paid leave after completion of 15 months’ ‘continuous service’., • Pension contribution – 5% of the salary., • 28 annual leave days plus all Bank Holidays on a pro-rata basis in each holiday year in England and Wales., • 10 days working from anywhere in the world following completion of probationary period., • Office Lunches – Deliveroo to the value of £14 each day., • Mobile phone bill paid to the value of £80 (subject to BiK taxation)., • Casual dress code., • Use of Apple MacBook Pro laptop – Mouse and Keyboard., • AirPods Headset. SERVERSCOM UK LTD. reserves the right to modify, interpret, or apply this job description in a way that best supports the organisational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”. SERVERSCOM UK LTD. is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Also, please review our candidate privacy notice in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing. #J-18808-Ljbffr

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: HR Advisor Reporting To: Manager, Human Resources Work Schedule: Onsite – Wolverhampton, GBR HR Advisor (Employee Relations) Wolverhampton | 15-Month Fixed-Term Contract (Maternity Cover) Are you an experienced HR professional with a strong background in Employee Relations (ER) and a passion for coaching managers through complex people challenges? We are looking for a commercially focused HR Advisor (Employee Relations) to join our Wolverhampton HR team on a 15-month fixed-term contract. This is a highly visible role with a significant focus on managing employee relations casework, advising managers, and building leadership capability across the site. You'll act as a trusted ER specialist, partnering with managers to navigate complex people matters while ensuring fair, consistent, and legally compliant outcomes. This is an excellent opportunity to make a real impact within a collaborative manufacturing and engineering environment where people and continuous improvement are at the heart of our success. About the Role This role is primarily Employee Relations focused, with responsibility for supporting and managing a broad range of employee relations matters across the business. You will spend much of your time partnering with managers on case management, coaching leaders, identifying trends, and driving positive employee outcomes. • Lead and support employee relations case management across disciplinary, grievance, absence, capability, performance, conduct, and flexible working matters., • Conduct investigations, prepare documentation, and provide expert advice throughout formal HR processes., • Coach and develop managers to confidently manage employee relations issues in line with legislation, policy, and business needs., • Analyse ER trends, metrics, and feedback to identify root causes and recommend practical solutions., • Support the management of short and long-term absence cases in partnership with Occupational Health, managers, and employees., • Work closely with the Site HR Manager and Strategic HR Business Partner to strengthen leadership capability and promote best practice people management., • Deliver training, workshops, and coaching interventions to improve manager capability in ER and people management., • Drive continuous improvement across HR policies, processes, and employee experience initiatives., • Support actions arising from employee engagement and people surveys., • Act as a key user of Workday and other HR systems, supporting managers and employees with HR processes and queries., • Assist with recruitment activities and onboarding when required., • A minimum of 3 years’ experience in a generalist HR role with significant hands‑on Employee Relations responsibility., • Proven experience managing complex ER cases from investigation through to resolution., • Strong knowledge of UK employment law and HR best practice., • Experience coaching and challenging managers to drive effective people management practices., • Excellent stakeholder management and influencing skills., • Strong organisational abilities, with the capability to manage multiple complex cases simultaneously., • A proactive, commercially minded approach and the confidence to operate independently., • CIPD Level5 qualification (or equivalent) and advanced knowledge of Workday HRIS., • Desirable: Experience in a manufacturing, engineering, aerospace, automotive, or similarly complex operational environment., • Experience working alongside Trade Union representatives, Employee Forums, or Works Councils. This is an excellent opportunity for an HR professional who enjoys the challenge of Employee Relations and wants to make a meaningful impact on both people and business performance. You’ll join a supportive HR team and play a key role in creating positive employee experiences while helping managers build capability and confidence. If Employee Relations is your strength and you’re looking for a role where you can truly influence outcomes, we’d love to hear from you. • Flexible benefits package and development opportunities to support career progression., • 33 days annual leave (including bank holidays)., • Private medical insurance, mental health support, and financial advice., • Generous life assurance and company pension contribution (from 6%)., • Employee share options, free onsite parking, and EV charging. No job matches right now? Hear directly from our employees about why Moog is a great place to work! #J-18808-Ljbffr

Product Manager - Data Platform (Microsoft Fabric) Location: Remote (University based in London) Contract Length: 3-6 Months Start Date: Early October IR35 Status: Outside IR35 We are supporting a London-based university embarking on a major Microsoft Fabric implementation and are seeking an experienced Product Manager to lead the delivery and adoption of a new enterprise data platform. This is an exciting opportunity to play a key role in shaping a modern cloud-based data environment, working closely with technical teams, business stakeholders and senior leadership to ensure the platform delivers measurable value to the organisation. We are primarily looking for candidates who have successfully delivered data platform implementation projects and can bridge the gap between business requirements and technical delivery. Key Responsibilities • Own the product vision, roadmap and delivery strategy for the new data platform., • Act as the primary interface between business stakeholders, data teams and technology partners., • Define and prioritise product requirements, user stories and delivery backlogs., • Ensure alignment between platform capabilities and organisational objectives., • Drive stakeholder engagement across multiple business functions., • Work closely with Microsoft Fabric architects, engineers and data teams throughout implementation., • Establish governance, adoption and success measures for the platform., • Support change management and user adoption activities., • Monitor delivery progress, risks and dependencies, ensuring successful outcomes. Essential Experience • Proven experience as a Product Manager within data, analytics or cloud platform environments., • Strong track record of delivering enterprise data platform implementation projects., • Experience working alongside data engineering, BI and architecture teams., • Ability to engage with both technical and non-technical stakeholders., • Experience managing complex programmes involving multiple workstreams., • Strong understanding of modern cloud data platforms and data capabilities., • Excellent communication and stakeholder management skills. Desirable Experience • Experience with Microsoft Fabric., • Experience with Azure Data Platform technologies. = Exposure to data governance, analytics or reporting transformation programmes. • Previous experience working within large, complex organisations. Details: • Mainly remote engagement, with some onsite work, • location, University is london based, • Outside IR35 contract., • Initial 3-6 month assignment with potential extension., • Opportunity to lead a high-profile Microsoft Fabric implementation programme., • Early October start. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit JBRP1_UKTJ

The Technical Sales Specialist - Oil is responsible for driving sales growth and customer satisfaction within the motor oil product line by providing expert technical training and support to both branch colleagues and customers. This role focuses on expanding the customer base, increasing market share, and ensuring the successful promotion of oil products through technical expertise and targeted sales initiatives. Main Duties and Accountabilities • Proactively engage with new and existing customers to drive sales growth within the motor oil product category., • Identify and target new business opportunities across existing and new sales channels, including dealerships, manufacturers, and re-sellers., • Open new customer accounts and expand the branch's customer base., • Provide comprehensive technical training on motor oil products to branch colleagues, equipping them with the knowledge to effectively sell and support these products., • Offer technical training sessions and workshops to customers, ensuring they have a deep understanding of the product offerings and applications., • Serve as the primary point of contact for technical inquiries related to motor oil products., • Collaborate with the branch team to identify and target high-potential accounts using CRM data and local market knowledge., • Partner with national accounts and supplier field sales teams to grow market share in the motor oil category through joint initiatives and targeted campaigns., • Promote and drive sales of own brand motor oil products by identifying opportunities within the customer base., • Drive the adoption and usage of digital sales tools, such as parts finder apps, to enhance the customer experience and streamline the purchasing process., • Work on the integration of digital platforms to support seamless sales transactions and customer engagement., • Perform any other duties as required by the line manager, commensurate with the post., • Demonstrate respect for colleagues, adhere to business standards and ethics, and support all teams in achieving group objective, • Proven experience in field sales or a similar role within the oil or automotive industry., • Strong technical knowledge of motor oil products and applications., • Excellent communication and presentation skills with the ability to conduct training sessions., • Dynamic, persuasive personality with strong negotiation skills., • Self-motivated and able to manage time effectively., • IT literate, particularly with Excel and PowerPoint., • Full UK Driving Licence, • Experience in customer database management and customer analysis., • Familiarity with electronic catalogues and digital sales tools., • Strong knowledge of automotive products and competitor offerings. Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer: • Opportunity to earn a performance based bonus as part of this role, • 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served, • Free flu vaccine, • Health & wellbeing tools, • Free support from pension experts, • Life assurance scheme, • Discounts from 100’s of household names including Asda, Nike & John Lewis, • A suite of financial wellbeing products including advances and savings schemes, • Paid time off to volunteer, • Training qualifications and career progression opportunities GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 215 branches nationwide and a turnover exceeding £500 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure. #INDGSF #J-18808-Ljbffr

Job Title Head of HR Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Head of Human Resources is responsible for developing and delivering the Group's People Strategy, ensuring the organisation has the capability, culture, leadership and resources required to support sustained business growth. Supporting approximately 300 PAYE employees across six operational locations, the role provides strategic leadership for Human Resources, Talent Acquisition, Learning & Development, Reception and Administrative Support functions. The Head of HR will lead and develop a multi-disciplinary people team, ensuring consistently high standards of service delivery, compliance, employee experience and organisational effectiveness. Operating within a rapidly growing and fast-paced environment, the Head of HR will ensure that policies, procedures, systems and management capability evolve in line with business demands. Particular focus will be placed on building manager capability, strengthening accountability, improving organisational performance and embedding a high-performance culture throughout the Group. The Head of HR will act as a trusted advisor to Directors and senior leaders, providing commercially focused people solutions that support operational objectives whilst ensuring legal compliance and best practice. The role is accountable for ensuring the People Function delivers measurable value to the business through effective recruitment, talent development, organisational design, employee engagement, workforce planning and performance management. • Develop and deliver the Group People Strategy, ensuring alignment with business objectives, growth plans and operational requirements., • Provide strategic and operational HR leadership across all Group businesses and locations., • Act as a trusted advisor to Directors and senior leaders on organisational design, workforce planning, employee relations and people-related risk., • Lead and develop the HR, Talent Acquisition, Learning & Development, Reception and Administrative Support functions., • Coach and develop managers to strengthen leadership capability, accountability and people management effectiveness., • Oversee complex employee relations matters, including disciplinaries, grievances, appeals, capability and organisational change processes., • Drive a high-performance culture through effective performance management, engagement and continuous improvement initiatives., • Lead workforce planning, succession planning and talent management activities to support future business growth., • Oversee recruitment, onboarding and employer branding strategies to attract and retain high-quality talent., • Develop and implement Learning & Development strategies, leadership programmes and career development pathways., • Monitor people metrics, KPIs and workforce trends, providing insight and recommendations to senior leadership., • Ensure HR policies, procedures and governance frameworks remain compliant, effective and commercially focused., • Lead organisational change, restructuring, acquisitions and business integration projects where required., • Oversee audits, compliance reviews and risk management activities across all people processes., • Champion diversity, inclusion, wellbeing and employee engagement initiatives across the Group., • Proven experience in a senior HR leadership role within a fast-paced, commercially focused and growing organisation., • Demonstrable success in developing and implementing People Strategies that support organisational growth and performance., • Extensive knowledge of UK employment law, HR best practice and employee relations., • Significant experience leading multi-disciplinary teams across HR, Recruitment and Learning & Development functions., • Proven ability to influence, coach and challenge senior leaders and managers at all levels., • Experience leading organisational change, cultural transformation, restructures and business integrations., • Strong workforce planning, organisational design and succession planning expertise., • Commercially minded with the ability to align people strategies to operational and financial objectives., • Strong analytical skills with experience producing and presenting workforce metrics, KPIs and management information., • Excellent communication, stakeholder management, project management and leadership capabilities., • CIPD Level 7 qualified or equivalent., • Minimum 10 years' progressive HR experience, including significant senior leadership responsibility., • Experience leading HR, Talent Acquisition and Learning & Development functions., • Strong employment law expertise and experience supporting multi-site operations., • GDPR training and experience working within growing, change-oriented organisations. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. #J-18808-Ljbffr

We're looking for an experienced and proactive HR Advisor to join our People Team and play a key role in delivering our people strategy across the South Staffordshire Group. As a trusted advisor to managers and leaders, you'll provide practical, professional HR guidance across the full employee lifecycle, helping to build leadership capability, drive colleague engagement and create a positive employee experience. You'll work closely with People Partners, HR colleagues and stakeholders across a diverse range of businesses, supporting organisational objectives while promoting a high-performance, inclusive culture. This role offers the opportunity to make a measurable impact on organisational performance by supporting leaders to improve employee engagement, strenthen retention, reduce absence and proactively manage employee relations matters. You'll use people insight, data and HR expertise to influence decision-making and help deliver positive business outcomes. This is an excellent opportunity for an HR professional who enjoys building strong relationships, coaching managers and making a genuine difference across a complex and diverse organisation. Why Join Us: This is an opportunity to join a collaborative and forward-thinking People Team at a time of continued growth and transformation. You'll have the autonomy to influence outcomes, the support to continue your own professional development and the opportunity to make a real impact on colleagues and leaders across the Group. Whether you're an experienced HR Advisor looking for broader exposure or seeking a pathway towards a future People Partner role, you'll have the opportunity to develop your skills while helping drive positive change across the business. • Providing expert HR advice and guidance on employee relations matters, including performance management, absence, disciplinary, grievance and probation processes., • Coaching and supporting managers to build confidence and capability in managing people effectively., • Advising on employment law, company policies and HR best practice to ensure fair, consistent and compliant decision-making., • Supporting the early and informal resolution of workplace issues, including mediation and conflict resolution where appropriate., • Working closely with HR Coordinators and People Services colleagues to ensure effective case management and excellent employee support., • Supporting family-friendly leave, flexible working requests and other employee lifecycle activities., • Partnering with leaders to identify development needs and implement solutions that enhance management effectiveness and employee engagement., • Contributing to HR projects, policy development and continuous improvement initiatives across the Group., • Supporting talent management, workforce planning, recruitment and onboarding activities., • Monitoring and analysing people metrics, identifying trends and supporting proactive interventions., • Supporting employee engagement initiatives, wellbeing activities and internal people networks., • Assisting with organisational change, consultation activity, and TUPE-related projects where required., • Maintaining up-to-date knowledge of employment legislation and HR best practice., • Reducing employee relations case volumes through proactive people management, manager coaching and early intervention., • Supporting colleague retention across the Group, contributing towards our target retention rate of over 85%., • Driving reductions in unplanned absence and supporting a target of less than 3.5%., • Increasing colleague engagement and participation in employee engagement surveys and initiatives. Building leadership capability through effective coaching, guidance and development support Contributing towards improved employee engagement scores and helping create a positive, inclusive and high-performing workplace culture. We're looking for someone who can quickly build credibility and establish trusted relationships with managers at all levels. • Proven experience in an HR Advisor or similar generalist HR role., • Strong knowledge of UK employment law and HR best practice., • Experience supporting and coaching line managers on a wide range of people matters., • Experience interpreting people data and HR metrics to identify trends, inform decision-making and drive continuous improvement., • Excellent communication and relationship-building skills., • The ability to manage sensitive and complex situations with professionalism and discretion., • Experience supporting organisational change, consultation activity, restructures, or TUPE-related projects would be advantageous., • The ability to influence and challenge constructively while building trusted relationships with stakeholders at all levels., • A proactive, pragmatic and solutions-focused approach., • Strong organisational skills and the ability to manage competing priorities., • A collaborative and positive attitude with a commitment to continuous improvement., • High levels of emotional intelligence, resilience and adaptability., • A commitment to equality, diversity and inclusion., • A full UK driving licence and willingness to travel between sites., • CIPD Level 5 qualified, or equivalent HR experience. South Staffordshire Group is an integrated services group that operates across two regulated water supply businesses and offers a range of complementary services and products through its non-regulated divisions: waste, water and infrastructure, compliance, service and software, and water consumption supply and logistics. Group companies include: South Staffs Water, Cambridge Water, Advanced Engineering Solutions, Hydrosave, G Stow, OnSite, Integrated Water Services, Omega Red, Echo Managed Services, Aptumo, Aqua Direct, and Office Water Coolers. • Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer's Days, • Financial & Life Assurance: Company Pension Scheme with salary sacrifice options, • Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents, • Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers, • Professional Development: Hands-on training and ongoing career development opportunities, • Inclusion & Belonging: Active People Networks - Disability & Neurodiversity, Unity+, Women's Network, Parent & Carer Networking Group and more, • Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards. At South Staffordshire Group, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies. We are committed to building a team that reflects the diversity of the communities we serve. #J-18808-Ljbffr

This is an exciting opportunity for an experienced investment writer, financial journalist or communications professional with strong investment knowledge to join LGPS Central's Policy & Communications Team for a fixed-term period of 6 months. Working closely with investment professionals, senior leaders and subject matter experts, you will translate complex investment, stewardship, economic and policy topics into clear, engaging and accurate content for Partner Funds, shareholders, policymakers, media and other stakeholders. You will play a central role in strengthening LGPS Central's reputation and profile through thought leadership, market commentary, impact reporting, corporate reporting and strategic communications activity. This role offers a unique opportunity to help shape the narrative of one of the UK's leading LGPS asset pools and play a key part in communicating how investment expertise, stewardship and pooling deliver long-term value for Partner Funds and their members. • Produce high-quality content covering a broad range of investment topics, including public and private markets, responsible investment, stewardship, local investment and economic growth., • Draft thought leadership articles, opinion pieces and technical commentary for trade, specialist and mainstream media publications., • Support the development of executive-level content, including articles, speeches, presentations, briefing materials and commentary for senior leaders., • Develop investment case studies that demonstrate outcomes, impact and value creation on behalf of Partner Funds., • Create compelling content that strengthens LGPS Central's position as a respected voice within the pensions and investment industry., • Lead the drafting, editing and quality assurance of strategic corporate publications, including Annual Reports and Accounts, Shareholder Reporting, Responsible Investment Reports, stewardship disclosures and other strategic publications., • Work with colleagues across the business to gather information, develop narratives and ensure messages are clear, accurate and aligned to organisational objectives., • Ensure complex technical content is translated into accessible language without compromising accuracy., • Support the development of reporting frameworks, editorial standards and consistent corporate messaging across all major publications., • Produce content supporting Partner Fund engagement, client reporting and strategic stakeholder communications., • Develop materials that communicate investment performance, stewardship activity, responsible investment outcomes and long-term value creation., • Support communications associated with key strategic initiatives and organisational priorities., • Collaborate with colleagues across investment, client relations, responsible investment, policy, operations and leadership teams to identify and communicate impactful stories., • Draft media commentary, press materials and briefing documents supporting external engagement., • Identify opportunities to promote LGPS Central's investment expertise through proactive communications activity., • Work with the Communications team to support media relations, industry events and external positioning activities., • Develop content suitable for digital channels, websites, stakeholder publications, newsletters and social media platforms., • Maintain exceptional editorial standards, ensuring all content is accurate, evidence-based and aligned with LGPS Central's tone of voice., • Build strong relationships with investment teams and subject matter experts to ensure technical accuracy and credibility., • Create and maintain a library of reusable content, messaging and knowledge resources that improve efficiency and consistency across investment communications. LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund, • Gloucestershire Pension Fund, • Hampshire Pension Fund, • Suffolk County Council, • Wiltshire Pension Fund, • Norfolk Pension Fund, • Oxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds • Proven experience writing about investments, pensions, asset management, financial markets or related sectors., • Exceptional writing, editing and proofreading skills, with the ability to adapt style for different audiences and channels., • Ability to understand and communicate complex investment concepts clearly and accurately., • Experience producing thought leadership, investment commentary, feature articles, reports or corporate publications., • Strong stakeholder management skills and the ability to work effectively with senior leaders and subject matter experts., • Excellent organisational skills and the ability to manage multiple priorities and deadlines., • Experience within institutional investment, pensions, asset management, consultancy or financial journalism., • Knowledge of the Local Government Pension Scheme, responsible investment and stewardship., • Experience drafting Annual Reports and Accounts, responsible investment reports or other regulated corporate publications., • Familiarity with media engagement, public affairs or strategic communications., • Degree-level education (desirable but not essential with relevant experience). We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023, • Winner of LAPF Investment Innovation, • Winner of Pool of the Year 2025 #J-18808-Ljbffr

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world. We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners. If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network The purpose of this role is tolead the national Sales Executive team in delivering profitable new Food Testing business across defined UK territories, while personally owning and converting larger new business opportunities across relevant Food Microbiology and Food Chemistry services. This is a hands-on player-manager role. The National Sales Manager is accountable for the performance, activity, development and pipeline quality of the Sales Executive team and carries an individual new business target. The role works closely with Eurofins laboratories to align national sales activity to service capability, available capacity and commercial priorities, ensuring opportunities are targeted and converted sustainably and profitably. This is a full time role working 37.5 hours per week, Monday to Friday 09:00 till 17:00. Must be based near to a Eurofins Food Testing site with an expectation to work in the offices up to two days a week, three days homebased, or on territory in the field. • Lead, coach and manage a small national team of Sales Executives, each responsible for a defined geographical territory and primarily targeting prospective customers with expected annual spend of £5,000–£50,000., • Translate the national New Business strategy into clear territory objectives, activity expectations, pipeline requirements and individual priorities for the Sales Executive team., • Set a strong performance culture through regular one-to-ones, field coaching, pipeline reviews, call planning and structured performance conversations., • Monitor individual and team performance against agreed revenue, pipeline, activity, conversion and commercial quality measures, taking timely action where performance is below expectation., • Develop capability across prospecting, discovery, value-based selling, negotiation, commercial discipline and effective use of CRM and prospecting tools., • Ensure effective territory coverage nationally, identifying gaps, overlaps and opportunities to deploy resource where it will generate the strongest commercial return., • Carry and deliver an individual new business target alongside responsibility for the Sales Executive team target., • Personally research, prospect and secure Food Testing opportunities across relevant Food Microbiology and Food Chemistry services., • Create and execute focused account and opportunity plans for priority prospects, identifying decision-makers, incumbent arrangements, testing requirements, buying processes and commercial drivers., • Lead opportunities from initial engagement and discovery through proposal, commercial negotiation, agreement and successful onboarding., • Build senior customer relationships and use relevant networks, industry events, referrals, digital prospecting and Marketing activity to create new opportunities., • Refer opportunities above the agreed individual segment to the appropriate Strategic BDM under the agreed ownership rules, while supporting progression where required., • Own the consolidated national Sales Executive pipeline, ensuring sufficient coverage, appropriate stage progression and clear next actions across all territories., • Challenge pipeline quality and forecast assumptions, ensuring opportunities are genuinely qualified and expected values and close dates are realistic., • Use territory, customer, market and laboratory insight to identify areas of under-penetration and establish targeted plans to address them., • Provide accurate team and individual forecasts, performance updates and commercial insight at regular New Business and laboratory alignment reviews., • Ensure clear ownership when opportunities move between Sales Executive, National Sales Manager, BDM, Strategic BDM and Account Management segments., • Build strong working relationships with laboratory managers, operational teams and technical specialists across the UK Food Testing network., • Understand laboratory testing capabilities, available capacity, sample suitability, turnaround requirements and agreed growth priorities, and translate these into clear sales priorities for the team., • Direct Sales Executive activity towards prospects whose testing requirements align with available capacity and can be delivered to the required quality, service and profitability standards., • Validate operational feasibility, expected volumes, sample logistics and service requirements with laboratory colleagues before significant customer commitments are made., • Share consolidated pipeline insight and anticipated testing volumes to support laboratory capacity planning and commercial decision-making., • Balance utilisation objectives with customer fit, commercial value and sustainable profitability; ensure the team does not commit unapproved capacity or turnaround times., • Spend regular time in the field with Sales Executives, observing customer meetings, prospecting activity and territory execution and providing practical coaching and feedback., • Support new Sales Executives through induction, early customer activity and development of territory plans, working with the Technical Support Manager and other colleagues where appropriate., • Create a consistent approach to qualification, opportunity management, customer engagement and commercial discipline across the national team., • Identify individual development needs and agree practical development plans that improve confidence, capability and results., • Recognise and share successful approaches, customer insight and best practice across the team to raise overall performance., • Work with Marketing and the wider New Business leadership team to translate quarterly business priorities into targeted national and territory-level campaigns., • Ensure Sales Executives consistently progress qualified leads from agreed lead-generation activity through to a commercial outcome., • Use CRM, LinkedIn and other approved prospecting tools to identify priority accounts, decision-makers and relevant customer triggers for both team and individual opportunities., • Support the team with complex proposals, pricing discussions and commercial negotiations where management involvement will improve the likelihood or quality of conversion., • Ensure quotations and proposals are accurate and developed with appropriate technical and operational input., • Proven success in new business sales or business development, including ownership and conversion of larger or more complex B2B opportunities., • Experience leading, coaching or managing salespeople, with the ability to improve individual performance while maintaining personal sales accountability., • Strong commercial judgement and the ability to balance revenue growth, customer requirements, operational capability and sustainable profitability., • Ability to manage a national sales remit, prioritise resources and create clear territory and pipeline plans across multiple geographical areas., • Confident communicator and coach, comfortable operating with customers, sales colleagues, technical specialists, operational leaders and senior stakeholders., • Strong pipeline management, forecasting, negotiation and opportunity qualification skills., • Competent use of CRM systems, Microsoft Office and digital prospecting tools., • Ability to travel regularly across the UK for customer, team and laboratory visits, with reasonable adjustments where applicable., • Experience in Food Testing, laboratory services, Testing, Inspection and Certification or technical B2B sales., • Knowledge of UK food manufacturing and Food Microbiology and/or Food Chemistry testing., • Experience managing a geographically dispersed or territory-based sales team., • Experience aligning commercial activity to operational capacity, technical capability or service delivery constraints., • Experience using LinkedIn Sales Navigator or comparable prospecting tools., • Relevant scientific, commercial, leadership or business qualification, or equivalent professional experience. At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities. As a Eurofins employee you will benefit from: • Additional Annual Leave at Employees set service dates, • Company Pension Plan, • Life Assurance Scheme (4 times annual salary), • Healthcare Cash Plan (6+ months service), • Enhanced Maternity, Adoption and Paternity Schemes, • Employee Assistance Programme – 24/7 confidential, • Health and Wellbeing Programmes, • Free parking, • Worldwide career opportunities, • We also have in place rewards recognising the great work ouremployees deliver, their dedicated service and celebrating special life events. Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible. Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. Weembracediversity!Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. #J-18808-Ljbffr

The Key Account Support Manager plays a crucial role in fueling revenue growth and enhancing profitability across our existing customer accounts by spotting and capitalising on upsell and cross‑sell opportunities. In this position, you'll oversee the customer relationship throughout their lifecycle, serving as the trusted single point of contact while ensuring a smooth experience through proactive issue resolution, effective complaint management, and diligent oversight of invoicing and debt performance. Additionally, you will lead and cultivate a dynamic team of 3‑5 Account Support Executives, empowering them to deliver outstanding customer service, achieve commercial success, and foster long‑lasting client relationships. • Forge robust, multi‑tiered connections with our valued customers to stimulate account growth (including revenue, profit, and MIF), while enhancing customer satisfaction and retention, • Craft and implement tailored Account Development Plans (ADPs) for our key accounts, detailing strategies for growth, retention, and service excellence, • Spot and initiate upsell and cross‑sell opportunities throughout our diverse product range to boost sales and elevate revenue and margins, • Take the lead on resolving customer issues, managing escalations, and handling complaints to ensure favorable outcomes, • Conduct comprehensive account reviews (monthly or quarterly) in collaboration with clients to uncover opportunities for service enhancement and to evaluate invoicing, payment, and debt health, • Deliver consistent reports on account performance, including sales figures, revenue metrics, and customer insights, • Establish strong internal partnerships with teams in Customer Experience, Sales Operations, Marketing, Bid Management, Supply Chain, and Field Operations, • Assist in commercial negotiations to secure new business deals and renew existing contracts with customers, • Ensure the accuracy and current status of Salesforce and CRM data, reflecting account activities and opportunity pipelines effectively, • Demonstrated experience in account management or customer success, preferably in a commercial or service‑oriented setting, • Exceptional leadership capabilities with a proven track record in team management and development, • A history of successfully driving revenue growth through effective upselling and cross‑selling within an established customer base, recognising the critical role of pipeline generation and customer engagement, • Robust analytical abilities coupled with strong commercial insight. Focused on results with a solid history of achieving targets, • Extensive experience in managing customer account relationships, including establishing trust, resolving complaints, negotiating, and conflict resolution, • Resilient, proactive, and deeply committed to customer satisfaction, always striving for continuous improvement, • 23 days' holiday + Bank Holidays, • Company Pension scheme, • Company Sick Pay (after qualifying period), • Cycle to Work scheme available, • Employee rewards and discounts, • Option to join Health Care Cash Plan, • 24/7 365‑day access to Employee Assistance Programme through Health Assured, • Access to on‑going learning and development with our online learning platform, • Free onsite parking, • Life Assurance #J-18808-Ljbffr

Walsall Council, NEW! Workforce Development Opportunities We’re looking for talented people ... Here in Adult Social Care our workforce is our greatest asset and at the heart of all we do, working hard to provide the care and support needed by our residents. We aim to build a sustainable, skilled, and confident workforce that feels valued and supported in their career growth and wellbeing. Our new Workforce Strategy is designed to achieve this goal. To deliver this Workforce Strategy we have established a brand-new Workforce Development Team to support us in ensuring we have the right people in the right place at the right time who are recognised and valued for their contribution. If you have a passion for workforce development and a proven track record in Human Resources, Learning and Development, Recruitment and Selection or Early Careers, you could be just the talent we are looking for! Workforce Development Manager up to £59,490 pa (pay scales under review). You will play a pivotal role in developing and delivering the actions and commitments as set out in our ambitious Workforce Strategy. Managing a well-resourced team you will guide them in developing and delivering a wide range of innovative and creative workforce development solutions. You should have: • Substantial experience and a proven track record of success in a Workforce/Organisational Development environment within a large complex organisation to include: learning and development (direct delivery and commissioning of providers), recruitment and retention, employee engagement and wellbeing., • Substantial experience of working effectively with senior leaders and external partners, contributing to service development and service planning and quickly assimilating the workforce implications/potential of key strategic decisions., • A recognised and relevant level 5 qualification e.g. CIPD and a recognised management qualification such as a Chartered Manager Degree. Workforce Lead - external workforce (18 ½ hours) up to £46,142 pa pro-rata (pay scales under review). To lead on engagement activity with the externally regulated care workforce, ensuring they are sighted on, can contribute to and benefit from the Workforce Strategy products and support. Specifically, you will support Providers in ensuring adequacy of supply of a well-trained local care workforce. • Experience and a proven track record of success in a Workforce/Organisational Development environment within a large complex organisation to include: learning and development, recruitment and retention, employee engagement and wellbeing., • Experience of developing and maintaining good working relationships both within own organisation and with partner organisations., • A recognised and relevant level 5 qualification, a coaching qualification at level 5 or significant experience. Workforce Lead - internal workforce (full time) up to £46,142 pa (pro-rata) (pay scales under review). To lead on engagement activity with our internal workforce, ensuring they are sighted on, can contribute to and benefit from the Workforce Strategy products and support whilst also maximising what is already available to them corporately. Specifically, you will support our team/hiring managers to attract, recruit, onboard, develop and retain a quality social care workforce. • Experience and a proven track record of success in a Workforce/Organisational Development environment within a large complex organisation to include: learning and development, recruitment and retention, employee engagement and wellbeing., • Knowledge and experience of early careers pathways and developing and maintaining good working relationships both within own organisation and with partner organisations including FE, HEI., • A recognised and relevant level 5 qualification, a coaching qualification at level 5 or significant experience. Learning and Development Trainer up to £46,142 pa (pay scales under review). You will design and deliver a fit for purpose, creative and innovative learning and development offer for the Adult Social Care workforce; ensuring they have opportunity to develop their practice and grow their careers here in Walsall. • Significant experience of designing and delivering creative learning and development programmes to a range of audiences including senior managers, those in their early careers and targeting programmes appropriately., • Current knowledge of national and local drivers in workforce/learning and development within the Adult Social Care workforce and experience of commissioning learning and development providers or services in line with procurement rules/best practice., • Adult teaching/training qualification e.g. PTTLS, CTTLS, DTLLS and a coaching qualification at level 5 or significant experience. Workforce Training Officer up to £34,434 pa (pay scales under review). You will support the Workforce Development Manager in the delivery of comprehensive learning and workforce development activity across the Adult Social Care workforce, including roll out of large-scale training and other workforce development projects. Specifically, you will ensure the day-to-day smooth running of the Team and coordinate practice development activities and training, both internal and external to ensure that high quality learning interventions are delivered within budget. • Experience of co-ordinating training and other developmental activities for large groups, • Experience of managing financial processes, • GSCE level 4 or above in English Language and recognised ICT qualification or extensive experience of using a wide range of Microsoft products in a business setting, • Confidence to speak up in front of others, • A competitive salary and generous annual leave, • A supportive and collaborative working environment, • Access to a range of learning and development opportunities, • Hybrid working arrangements and Flexible Working/Flexi Time Policies to support you in meeting the needs of the business and maintaining a good work/life balance. Corporate responsibilities for all posts: The post-holders must promote council employment policies including equality, diversity and inclusion, model organisational values, and ensure compliance with council policies and procedures. Closing Date: Wednesday 25th February 2026 Interviews: from 9th to 13th March Want to know more? Contact Sue Lloyd, Head of Service Workforce and Partnerships (Principal Occupational Therapist): Please View: Job Description and Employee Specification Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time. At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your ‘Supporting Information’ - reflects your own voice. This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of a Disclosure & Barring Service (DBS) check is a requirement for this role. For further reasons to join us, please visit: employee-benefits #J-18808-Ljbffr