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BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com. Overview: As a Product Manager, you will drive the execution of strategic objectives, shape the product roadmap, and manage priorities across the product lifecycle from planning and requirements gathering through launch and ongoing optimization for the Hypori Security Messaging Product Suite. This is both a customer-facing and hands-on technical role, requiring a balance of strategic execution, cross-functional collaboration, and the ability to translate market needs into actionable product direction. This role will involve working as part of a globally distributed team, and accordingly, there will be a need for need for ad-hoc meetings out of standard working hours. Responsibilities: • Understand and synthesise customer, market, and business needs to inform and drive product strategy., • Develop and maintain a current understanding of industry and technology trends., • Collaborate with Security, Engineering, Sales and Marketing, Information Governance, Customer Success, and the Leadership team to define requirements to align with the overall business strategy and goals., • Support the product vision and manage the roadmap for your area, keeping it aligned with company goals and customer needs., • Deliver a financially sound, continuously improving technology platform., • Protect intellectual property, user data, and system integrity by (a) adhering to Hypori's policies and procedures for secure software development and (b) following best practices for secure product design, implementation, and deployment of development, build, test, production, and other environments., • Act as the primary product voice in customer engagements, leading discovery and feedback sessions to align customer needs with the product roadmap., • Support Product Leadership in creation of product management plans, product-specific business plans, and product and release launch plans., • Monitor release schedules to ensure product and feature availability., • Work with cross functional teams to accomplish objectives and resolve problems., • Balance product requirements and development resource constraints to establish achievable product development schedules., • Support the development of content for customers, support, and sales teams., • Partner with customer-facing teams to drive client success, retention, and growth., • This role may involve ad-hoc travel within the UK and overseas. Qualifications: • 4+ years of Product Management or related role., • Hold or willing to obtain BPSS clearance., • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, Mathematics, or relevant industry experience., • Product architecture and design experience for cloud-scale enterprise software deployed globally and run 24x7 as a service on cloud providers such as AWS., • Experience driving elements of the product development lifecycle such as product vision, go-to-market strategy, requirements gathering, and product launch., • Experience creating wireframes, mockups, and high-fidelity designs with Figma or similar software., • Ability to effectively communicate, both written and verbal, with technical and non-technical cross-functional teams., • Strong customer-first approach with ability to balance business needs against customer requirements to deliver an optimized experience., • Experience in conducting competitive research and analysis. Preferred Attributes: • Experience working within a highly regulated industry, preferably defence or healthcare., • A knowledge or background in messaging platforms or real-time communication products., • An understanding of international accessibility standards, notably WCAG 2.2 and Section 508., • Self-starter with drive, high level of initiative and self-direction. A problem solver and able to develop solutions to complex issues., • Adept at working in a matrix position where results must be achieved across various departments without line authority. Comfortable working with all levels of the organization., • Excellent people engagement, communication, and presentation skills both written and oral. Must be effective with all levels of the organisation. Must be able to represent the Company externally with partners, customers, and end users., • Technical understanding to translate customer application needs to product requirements and to communicate product benefits to the channel and end users. Pay range: £70,000- £82,000 + 10% bonus About Us Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law. At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance. #Hypori #BI-Remote #LI-Remote

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A client-focused marketing agency in Wednesbury is seeking a motivated Group Marketing Executive to join their friendly team. The role involves collaborating with the Group Marketing Manager on marketing strategies, managing SEO and SEM efforts, creating engaging content, and analyzing performance m

Location: Chesterfield (on site) Reporting to: Chief Marketing Officer Superior Wellness is the world’s fastest-growing manufacturer and distributor of premium hot tubs, swim spas, Chill Tubs, saunas, and wellness products. We lead the market through a commitment to innovation, quality, and a customer-first mindset. As an international business importing from multiple countries, we offer a global range of high-quality products to both trade and retail customers. Our focus is simple, improving health and wellbeing through exceptional products and service. We’re passionate about helping our partners and our people grow, driven by our vision to become the world market leader in wellness products and deliver a best-in-class customer experience. We are looking for someone to own organic search across our entire brand portfolio. Superior Wellness runs seven brands: Platinum Spas, Chill Tubs, AquaSolus, Hekla Saunas, Portcril, The Wellness Co and Hot Tub & Spa Parts. We sell through a global dealer network and direct to consumer, across the UK, Europe, the United States and Canada. Organic search has not had a dedicated owner, and it shows. Visibility across three of our domains has fallen sharply over the last twelve months, and we have brands ranking well for their own name and very little else. This is a hands-on role. You will not be managing a content team or a link building team, because we do not have one. You will be doing the technical audits, writing the specifications, working directly with our two web developers to get fixes implemented, producing the content, and building the authority. It is a genuinely broad brief and it suits someone who wants to own a channel outright rather than run one part of it. We already know where the problems are. What we need is someone who can fix them, in the right order, and prove the commercial return. You will work alongside our incoming PPC Manager, so paid and organic sit together and pull in the same direction. • Own organic search performance across all seven brand domains in the UK, EU, US and Canada, and be accountable for the numbers, • Run full technical audits and diagnose what has caused our visibility to decline, then write clear specifications for our web developers and see them through to implementation, • Manage international SEO across our WordPress and Shopify sites, including hreflang and our regional subfolders, several of which currently return no visibility at all, • Build and deliver a keyword and content strategy per brand, based on commercial intent rather than volume alone, • Write and optimise content yourself: category pages, product copy, buying guides and ownership content, • Improve internal linking and site architecture across a multi-domain estate, • Build authority through digital PR, our dealer network, ambassador partnerships and our own data-led reports, • Own reporting in SISTRIX, Google Search Console and GA4, and report performance to the senior team monthly, • Track and improve our visibility in AI search, including Google AI Overviews, AI Mode and ChatGPT, • Work closely with the PPC Manager so organic and paid are planned together, not separately, • Four or more years in SEO, with real hands-on delivery rather than agency account management, • Proven technical SEO capability: you have personally diagnosed and recovered a site that lost rankings, and can talk us through exactly what you did, • Confident writing technical specifications and working with developers to get them delivered, • Strong working knowledge of WordPress and Shopify, • Comfortable with Google Search Console, GA4, Screaming Frog and a visibility platform such as SISTRIX, Ahrefs or Semrush, • Able to write good content yourself, not just brief it, • Commercially minded: you prioritise by what makes money, and you can explain your reasoning to people who are not SEO specialists, • Self-directed. Nobody here will be checking your work for you, and you will be setting your own roadmap, • Experience running SEO across multiple domains or brands at once, • International SEO experience, particularly hreflang and multi-market subfolders, • Ecommerce SEO experience, • Digital PR or link acquisition experience, • Some understanding of how AI search and large language models surface brands, • Experience in retail, home and garden, wellness or a considered-purchase category We are a values-driven business and look for team members who reflect our culture: • Discipline – We get things done efficiently and effectively, • Responsibility – We own problems and solve them, • Consistency – We aim to be better today than yesterday, • Integrity – We do what we say we will, • Team – We work together, support each other, and protect the team We don’t just talk about wellness — we live it. At Superior Wellness, you’ll be part of a fast-growing, international business where people are trusted to take ownership, make decisions, and genuinely impact how we grow. We’re building something ambitious, and we’re looking for people who want to be part of that journey. This role in particular comes with an unusual amount of ownership. Organic search is currently nobody’s job, which means whoever takes it on gets to build it properly from the ground up, with the backing to do it. You’ll be joining a team that is supportive, hard-working, and focused on getting better every day. It’s a hands-on environment where ideas are welcomed, and people are encouraged to take responsibility and make things happen. Alongside a competitive salary, we offer: • 31 days annual leave (including Bank Holidays), • Additional annual leave with length of service (up to 5 extra days) We also focus heavily on wellbeing and creating an environment where you can perform at your best: • Fully equipped onsite gym, • Weekly fitness classes, • Fresh fruit and breakfast options available daily Plus: • Onsite parking (where applicable), • A collaborative and supportive team environment, • The opportunity to grow within a fast-paced, international business Superior Wellness Ltd is proud to be an equal opportunities employer. We welcome applications from all backgrounds. In line with GDPR regulations, your personal data will be handled securely and only used for recruitment purposes. #J-18808-Ljbffr

?? Marketing Manager | Up to £70,000 | Financial Services We're looking for a brilliant Marketing Manager to join a privately owned, fast-growing group of businesses operating across the accountancy, umbrella and wider financial services sectors. And this definitely isn't a role for someone who just wants to build a strategy, hand it over and move onto the next PowerPoint. We want someone who loves coming up with the plan and then making it happen. Someone who wants to see an idea go from scribbles on a notepad, to a campaign, to leads coming through the door and ultimately revenue being generated. You'll work closely with the sales teams and wider business to help grow multiple brands across the group, including established accountancy and double-accredited umbrella businesses. It's a really interesting marketing challenge too, with a genuine mix of B2B and B2C audiences. You'll have external creative, PPC and digital agency partners to work with, but you'll own the marketing internally - driving campaigns, content, brand, lead generation and making sure plans actually get delivered. What we're looking for: ?? A proper hands-on marketer who enjoys implementation as much as strategy ?? Commercially minded and excited by growth, leads and revenue ?? Someone who wants to work closely with sales rather than marketing sitting in its own bubble ?? Comfortable managing external creative, digital and PPC partners ?? Experience within accountancy, umbrella, payroll or wider financial services would be a massive advantage ?? Someone ambitious who wants genuine influence over the direction of a growing group This is a privately owned business, so things move quickly, good ideas can actually become reality and you won't have layers and layers of sign-off to get something done. You'll have real visibility and board-level responsibility, with the opportunity to make the marketing function your own. And importantly - hard work and performance will be recognised and rewarded. ?? Salary: Up to £70,000 basic If you're a marketer who gets frustrated by spending six months talking about what you could do and would rather get on with actually doing it, our client would love to speak to you. JBRP1_UKTJ

About The RoleRole Overview As Lead Engineer you will provide senior technical leadership on our Umbraco platforms, working alongside engineers, QA analysts and project managers to deliver high quality work on time and to budget. We are looking for genuine Umbraco expertise rather than broad CMS familiarity: someone who knows the platform properly, has taken sites through major version upgrades, understands Umbraco Cloud and its constraints, and can make architectural decisions that hold up over the life of a long-term retainer. You will join an existing Umbraco practice and work as part of a small group of technical leads, sharing responsibility for standards, architectural direction and the technical health of the platforms we look after. Our Umbraco clients are charities, non-profits and membership organisations, and the platforms we build for them carry donation journeys, supporter data and services people rely on. Much of the work is continuous improvement on established platforms rather than greenfield build, which means the technical decisions you make will be lived with for years by the teams that follow you. You will lead architecture and technical planning on the projects you are responsible for, uphold quality through code review and standards, and develop the engineers around you. This role does not carry line management or resourcing responsibility, that sits with the Engineering Manager. Your focus is technical leadership and delivery quality. Key responsibilities You provide senior technical leadership on the Umbraco platforms you are responsible for You are a senior technical authority on Umbraco, setting and upholding standards for how we build, extend and maintain client platforms. You make architectural decisions appropriate to the client's budget, team and long-term maintenance capability, not to the most interesting technical option available. You plan and lead major Umbraco version upgrades, assessing package and integration compatibility before committing to a path. You maintain a clear view of the technical health of the platforms you support, and surface risk before it becomes a problem. You make sensible decisions about hosting, environments and deployment on Umbraco Cloud and equivalent platforms. You contribute to shared Umbraco standards and practice across the business, working with other technical leads rather than in isolation. You define the technical approach for solutions and plan their delivery You consult with principal engineers and contribute to high level architecture during the Foundations phase of a project, specifying which technologies will be used and how they connect together. You provide broad plans for technical delivery, identifying the main themes, their approximate sizes, levels of risk and the order they will be delivered in. You produce estimates that state clearly what is in scope, what is out of scope and what assumptions the numbers rest on. You manage client expectations about the process of agile delivery and what they should expect to see at the end of each sprint. You lead the delivery of high quality software on time and to budget You ensure your project team members are fully engaged and participating in all aspects of the project during evolutionary development. You ensure the ceremonies of your agile project happen at the right time with the right people present, including stand-ups, backlog refinement, timebox planning, code reviews and retrospectives. You ensure your team delivers the work they have committed to by the agreed deadline. You uphold quality through code review, and hold the line on standards when delivery pressure argues against it. You apply particular rigour to anything touching donation journeys, payment integrations or supporter data, where the cost of a defect is measured in lost income and lost trust. You ensure your team collaborates well at all times, that problems are discussed early and raised to the project lead and client as necessary. You manage the technical and support relationships with your clients You are the senior technical point of contact for the clients you support, able to explain technical decisions and constraints to non-technical stakeholders clearly. You lead the technical response when things go wrong on your accounts, establishing what has happened and directing the fix. You ensure your clients are supported by the appropriate team members, working with engineering managers so the right profile of engineer is available. You ensure the smooth operation of support boards, unblocking technical team members and resolving issues. You provide the technical continuity that long-term retainer clients depend on, holding the context that would otherwise be lost between people. You support the growth of the engineering team and promote quality software engineering You develop the engineers around you, particularly those growing their Umbraco capability, through pairing, review and structured mentorship. You show passion for keeping on top of current tools, standards and trends, including the Umbraco roadmap and AI-assisted engineering practice. You actively contribute ideas for the growth of the engineering team. You collaborate with principal engineers and the engineering leadership to deliver on departmental goals. You produce relevant content on software engineering and agile delivery to raise the profile of the department. About YouProfessional knowledge and experience Deep Umbraco expertise. Extensive hands-on experience building, extending and maintaining Umbraco platforms in production, including recent major versions. This is the defining requirement of the role. Strong .NET and C# capability.Confident writing clean, maintainable, object-oriented code and reviewing the work of others to the same standard. Upgrade and migration experience. Proven experience planning and delivering major Umbraco version upgrades, including assessing package compatibility and managing risk on live sites. Long-term platform ownership. Experience maintaining and evolving established platforms over years rather than delivering and moving on, with an understanding of how technical debt accumulates and how to manage it down. Integrations and APIs. Proficiency designing and implementing APIs and integrations within complex digital ecosystems, including CRM, payment and marketing platforms. Database and data management. Strong expertise in database design and efficient querying in the context of web applications. Cloud and deployment. Practical experience with cloud platforms and managed hosting, particularly Azure and Umbraco Cloud, and with CI/CD pipelines and environment management. Front-end capability. Adept at building responsive, accessible interfaces, with a component-based approach that supports consistency and reuse. Accessibility.Deep commitment to and experience of building to WCAG standards, which matters particularly for the diverse audiences our charity clients serve. Security. Proven ability to apply security best practice throughout the development lifecycle, safeguarding supporter and donor data. Technical leadership.Proven leadership in agile delivery, with a focus on quality outcomes and collaborative teams. Excels at mentorship and technical direction without line management responsibility. Client-facing confidence. Exceptional problem solving and the ability to manage technical client relationships directly. Technical skills Essential Deep, demonstrable Umbraco expertise across recent major versions, including content modelling, custom development and package ecosystem Strong .NET and C#, with a solid grasp of modern .NET practice Umbraco Cloud, or equivalent managed hosting experience, including environment strategy and deployment workflow Major version upgrade planning and delivery on live platforms API design and consumption, REST and GraphQL, including third-party integrations SQL Server and efficient data querying in a web application context Modern front-end development, including component-based approaches and responsive UI Accessibility standards and practice, WCAG 2.2 and above Security by design, particularly around personal data and payment journeys Git, branching strategy, code review and CI/CD pipelines Desirable Azure services, particularly Functions, App Services and supporting infrastructure Headless or decoupled Umbraco, and API-first delivery Modern front-end frameworks such as React or Next.js Experience with donation or payment platforms Working knowledge of other CMS platforms, particularly Drupal and Wordpress AI-assisted engineering practice or agentic tooling Experience in the charity, non-profit or membership sector Behaviours You are someone the team turns to on Umbraco questions, and you answer in a way that leaves them more capable rather than more dependent. You manage challenging situations effectively and defuse issues before they escalate. You guide and support other team members, particularly those less experienced, and are helpful in onboarding new starters. You proactively seek and give timely, actionable feedback that improves the contribution of those around you. You escalate problems that have a wider scope than your team, and support them through to a conclusion. You work confidently and persist when faced with uncertainty, pulling in support from around the company where needed. You promote good practice and current trends in your discipline, deepening the knowledge of those around you. You lead teams and clients confidently and hold relationships with important stakeholders. You influence the strategic direction of projects and are comfortable on large, complex work. You are a trusted problem solver, capable of leading the resolution of incidents relating to your area of expertise. You hold the line on quality when delivery pressure argues against it, and can explain why in terms a client understands. You support our inclusive environment and ESG commitments, and embody Manifesto's values. About Usmanifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, Trussell, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation™, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation™, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. We're passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds. Don't meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process. JBRP1_UKTJ

Product Manager – Electrical SafetyLocation: Wolverhampton, WV4 6FB (Hybrid – 3–4 days in office; must be commutable)Salary: £50,000 – £65,000 per year plus generous benefitsEmployment type: Permanent, full-timeTeam: Product ManagementAbout the opportunityFortress Safety is looking for a Product Manager – Electrical Safety to take full ownership of our Remlive product line — including our Presence of Voltage Indicator and our UL 1436-compliant, SIL3 Absence of Voltage Tester. This is a high-impact, globally focused role for someone who wants to shape a portfolio's roadmap, launch new products, and scale the business from around £2m into a multi-million-pound global operation. You'll sit right at the intersection of electrical safety standards, product development and commercial strategy.About Fortress Safety & HalmaSince 1977, Fortress Safety has been the expert in machinery safety and interlocking — protecting people and equipment in hazardous situations worldwide from our Wolverhampton HQ, with operations across the USA, Europe, Australia, China and India. We're proud to be part of Halma plc, a FTSE 100 company with over 8,000 employees across 50+ businesses globally, all united by a purpose to grow a safer, cleaner, healthier future for everyone, every day. Join us and you'll do work that matters — backed by the stability, investment and career opportunity of a world-class group.What you'll be doingOwn the Remlive product portfolio (Presence of Voltage Indicator and Absence of Voltage Tester) across the full lifecycle — development, launch, growth and optimisation.Deliver the Absence of Voltage Tester to market, including product requirements, business case, competitive positioning and go-to-market plan.Build and apply working knowledge of standards such as UL 1436, NFPA 70E, IEC 61010, IEC 61243-5 and EN 50110 to shape product requirements and positioning.Run structured Voice of Customer activity with end users, channel partners and industry stakeholders across all regions.Own and maintain the 3-year electrical safety product roadmap, aligned to strategic priorities.Lead competitive intelligence — tracking key market players and maintaining battlecards and positioning.Partner with Engineering, Safety Services, Application & Technical Support, Marketing and Sales to deliver and scale products globally.Support commercial growth through webinars, tradeshows, site visits and partner training.What you'll bring5+ years in Product Management, Technical Marketing or Technical Sales within a technical B2B environment (electrical safety, power distribution, industrial controls or related).Practical understanding of low-voltage electrical systems, isolation procedures, LOTO/LOTOTO, and voltage indication/testing in industrial maintenance.Working knowledge of one or more of: UL 1436, NFPA 70E, IEC 61010, IEC 61243-5, EN 50110, or functional safety (IEC 61508 / SIL), with the appetite to develop deeper expertise.Proven product lifecycle experience — from requirements and business case through certification, launch and commercial optimisation.Commercial acumen — business case development, product-level P&L, and data-driven portfolio decisions.Experience managing distribution channels and multiple routes to market across global regions.Strong communication skills — able to simplify technical and regulatory content for commercial, partner and customer audiences.A degree in Electrical Engineering, Electronic Engineering or a related discipline is preferred; equivalent industry experience will also be considered.Nice to haveUL certification experience and working with NRTLs.Functional safety knowledge (SIL, safety PLCs, ProfiSafe / CIP Safety).Familiarity with the machinery safety or industrial interlocking market.What we offer25 days holiday per year plus bank holidaysPension with employer contribution up to 10.5%Company bonus schemeAnnual Halma share vesting schemeLife assurance coverCycle to work schemeAirport parking discountsEyecare supportLong service recognitionThe chance to build a career within Halma plc, a FTSE 100 group of purpose-driven businessesInclusion & accommodationsAt Fortress, we don't just accept difference — we celebrate it. We're committed to creating an inclusive environment for all colleagues. If you require any accommodations during the recruitment process, please let us know and we'll be happy to help.Apply / next stepsReady to protect people and grow a global product line? Click Apply to submit your application. We review applications on a rolling basis, so early applications are encouraged.#LI-SF4 #Fortress #J-18808-Ljbffr

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