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Service Delivery Manager Cardiff £60000 The Opportunity An established and growing IT Managed Services provider is looking for an experienced Service Delivery Manager to join their Customer Success function. You'll take ownership of key customer accounts - ensuring service excellence, driving continuous improvement, and acting as the customer's champion internally. This is a senior, customer-facing role where relationship strength, ITIL expertise and commercial awareness are equally important. What You'll Be Doing * Acting as primary point of contact for strategic customer accounts * Managing contracts and SLAs, including performance reporting and reviews * Leading major incident processes and escalations * Engaging with senior stakeholders and executive-level contacts * Driving continual service improvement initiatives (automation, process enhancement, maturity uplift) * Managing third-party suppliers and ensuring contractual compliance * Overseeing onboarding and transition of new customers into steady state * Ensuring compliance with ISO27001, ISO20000, GDPR and governance standards * Producing governance reports and leading service review meetings * Coaching and mentoring less experienced SDMs What We're Looking For * Minimum 5 years' experience in IT Managed Services * Strong ITIL / ITSM expertise (certified preferred) * Experience managing SLAs and customer contracts * Demonstrable executive stakeholder engagement * Major incident leadership experience * Strong data-driven mindset and reporting capability * Supplier management experience * Continuous improvement mindset * Confident communicator able to influence at all levels Why Apply? * High-impact, customer-facing leadership role * Opportunity to shape service maturity and standards * Strategic involvement with key client accounts * Growing managed services environment * Clear route to senior leadership influence Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!

(REF: 269) Female Support Worker – Cardiff (Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9) Contract: Permanent Location: Castelton, Cardiff Hours per week: 27.5 hours per week Working pattern: Monday to Sunday – Variable hours – will include 1 sleep shift weekly (included in 27.5 hours per week) Pay per hour: • £15.14 per hour Our client is a 20 -year-old young lady with Cerebral Palsy who requires support to live independently within her own home. She has a cheeky, bubbly personality and enjoys positive interactions with those around her. She responds well to support workers who are fun, engaging and able to build a trusting relationship while maintaining a calm and supportive approach. She attends Sense Day Centre Monday – Friday and engages in a multi-disciplinary approach in active brain rehabilitation. A key part of this role will be to follow care plans and programmes set by outside professionals in the client’s best interest. Our client particularly enjoys sensory experiences, listening to music, watching films and attending theatre where possible. The successful support worker will be encouraged to help her access these interests both at home and in the community, promoting enjoyment, engagement and independence through meaningful activities. A good sense of humour and a warm, encouraging manner will be important in helping her feel comfortable and confident. While she enjoys interaction and shared activities, it is equally important that the support worker can recognise when she requires time and space to herself. The successful candidate should be able to read her cues, respect her need for downtime, and support her to access quiet, calming activities or environments when needed. You will be warm, patient, and reliable, have excellent communication skills and maintain a consistent and proactive approach, whilst being flexible, reliable and enthusiastic, and will encourage and support our client to access all possible opportunities available to her. This role is subject to an Enhanced level DBS check. Full induction and training will be provided. ESSENTIAL INFORMATION To join me as a Support Worker you will need to: – • Be able to drive and have use of a car., • Be willing to drive the family vehicle., • Have experience of supporting a person with a brain injury., • Enjoy working as part of a team., • Above the industry average for pay, • Mileage rate – 45p per mile, • Work directly for our client and not an agency (unlike most agency work you will spend quality time with your client which can make a real difference), • Great opportunity for professional development, • Be part of an expert multi-disciplinary team, • Bespoke client induction and training, • Ongoing support and supervision from the dedicated Case Manager

PRODUCTION SHIFT MANAGER Job Title: Production Shift Manager Location: Cardiff Salary: £32,000 Shift: Sunday to Wednesday (7am - 6pm) Job Role of the Production Shift Manager A fantastic opportunity has arisen for an experienced Production Shift Manager to join a fast-paced, high-volume manufacturing environment in Cardiff. This is an excellent opportunity for a hands-on leader who thrives in driving performance, improving processes, and leading teams within a busy production setting. The successful Production Shift Manager will be responsible for overseeing all production activities during their shift, ensuring output targets, quality standards, and health & safety requirements are consistently met. You will play a key role in delivering operational efficiency while maintaining high levels of team engagement and performance. Sector – Manufacturing / Industrial Production Non-Negotiable Requirements of the Production Shift Manager · Previous experience in a supervisory or management role within a manufacturing or industrial environment. · Proven experience managing production teams in a fast-paced factory setting. · Strong understanding of health & safety regulations and safe systems of work. · Experience managing KPIs and delivering production targets. Requirements for the Production Shift Manager · Strong leadership and people management skills. · Ability to monitor and improve production performance and efficiency. · Experience conducting shift handovers, team briefings, and performance reviews. · Confident decision-maker with strong problem-solving skills. · Good organisational and communication skills. Desirable Requirements for the Production Shift Manager · Experience within an industrial laundry or high-volume processing environment. · IOSH or other health & safety qualification. · Experience implementing continuous improvement initiatives. The Production Shift Manager will benefit from: · Working for a well-established manufacturing business. · Salary of £32,000. · Company benefits package including pension and additional employee benefits. · Opportunity to develop leadership and operational management skills. If you are interested in this Production Shift Manager role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Mike Lester at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply – please see our website for further details.

Cyber Resilience ManagerSouth Wales | Hybrid workingUp to £100,000 + strong benefits package We're working with a large, regulated organisation operating in the critical infrastructure sector who are strengthening their cyber security leadership capability. They're looking for a Cyber Resilience Manager to take ownership of key security functions and help shape the organisation's long-term cyber strategy. This is a senior leadership role with responsibility across several security disciplines including Security Architecture, Identity & Access Management and Information Security, working closely with operational and technology teams. The role You'll play a key role in developing and maturing cyber resilience across the organisation, including: * Leading and developing cyber security teams * Owning and evolving cyber security strategy and roadmaps * Ensuring alignment with recognised frameworks such as CAF, NIST or ISO27001 * Working with senior stakeholders to manage cyber risk and resilience planning * Overseeing security architecture and identity strategy across enterprise environments * Supporting incident response, risk management and regulatory engagement * Helping embed a strong security culture across the organisation What we're looking for We're keen to speak with people who can demonstrate: * Proven experience leading security teams in an enterprise or regulated environment * Strong background in Security Architecture or Identity & Access Management * Experience shaping strategy and managing cyber risk at organisational level * Familiarity with frameworks such as CAF, NIST or ISO27001 * Strong stakeholder engagement skills and experience working at senior level * Certifications such as CISSP or CISM, or equivalent experience at this level Experience in utilities, telecoms, infrastructure, transport, defence or other regulated industries would be beneficial. Next steps If you'd like to find out more, apply now or contact Lewis Allen at Yolk Recruitment for a confidential discussion. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply.'

Health & Safety Manager Up to £55,000 Are you a passionate Health & Safety leader ready to drive a proactive safety culture in a fast-paced production environment? Do you have experience managing site-wide health and safety systems, championing best practice, and leading on continuous improvement? If so, this is your chance to take ownership of health and safety across a thriving, values-driven organisation where people and progress come first. This company prides itself on its strong family values, collaborative culture, and commitment to continuous improvement. You'll be joining a close-knit leadership team who work together to create a safe, positive and high-performing workplace. Key responsibilities: • Lead all site Health & Safety operations, policies, and procedures in line with legal and regulatory requirements, • Conduct and review risk assessments and HACCP processes across the production environment, • Develop and implement robust control measures to minimise risk to staff, contractors, and visitors, • Be the company's lead Health & Safety representative and primary contact for consultancy support, • Chair and drive outcomes from regular Health & Safety Committee meetings, • Oversee and enhance incident reporting, near-miss tracking, and root cause analysis, • Ensure full compliance in fire safety, first aid, and emergency preparedness, • Carry out regular safety inspections, audits, and internal checks to maintain compliance, • Report incidents in accordance with HSE guidance, including RIDDOR where required, • Maintain accurate H&S documentation including risk assessments, audits, and training records, • Support contractor safety management including assessments and on-site checks, • Promote a culture of safety and engagement through communication and team involvement, • Proven experience in a Health & Safety leadership role within a manufacturing, FMCG or industrial setting., • Hands-on experience developing and implementing safety systems, policies, and audits., • Competitive salary., • Staff discount platform., • Career growth opportunities.

Performance Manager ?? Cardiff (Head Office based)?? £36,000 – £38,000?? Full-time | PermanentBenefits include -30 days annual leave plus bank holidays, annual bonus, Medicash Healthcare Scheme, NUS/Totum discount card, Life Assurance plus more!!We are supporting a well-established, values-led organisation in Cardiff to recruit an experienced Performance Manager.This is a leadership role focused on driving team performance, ensuring contractual compliance, and enhancing customer and learner experience within a regulated, target-driven environment.The RoleYou will lead and develop a team responsible for delivering against contractual performance requirements. Working closely with senior leadership and quality colleagues, you’ll ensure operational targets are achieved while maintaining high standards of compliance and service delivery.Key responsibilities include: • Leading and managing a team to meet performance and compliance targets, • Monitoring occupancy, starts, completions and overall delivery metrics, • Reviewing management information and ensuring data accuracy and integrity, • Conducting regular 1-1s and implementing performance improvement plans where required, • Working collaboratively with quality colleagues to drive continuous improvement, • Supporting employer engagement and retention, • Managing and escalating concerns in line with internal policy, • Championing equality, diversity, inclusion and wellbeing, • Ensuring adherence to safeguarding and professional standards About You:You’ll be a confident and proactive people leader with experience managing teams in a performance-led environment.Essential:, • Previous management experience, • Experience leading multi-disciplinary or operational teams, • Proven track record of delivering against targets, • Strong organisational, interpersonal and communication skills, • Ability to manage competing priorities and deadlines, • IT literate, • Full UK driving licence and access to your own vehicle, • Willingness to undergo a DBS check and relevant professional registrationDesirable:, • Experience within education, training, or publicly funded programmes, • Team leading or management qualification, • Safeguarding knowledge If you’re a results-driven leader who enjoys developing teams and driving performance, we’d love to have a confidential conversation.

Facilities Co-ordinator- South Wales (Home based with travel)- £35,000 per annum- Full-time | Permanent Are you an experienced Facilities/ Property Administrator with a passion for organisation, compliance, and stakeholder engagement? We're recruiting for a Facilities Co-ordinator to join a dynamic team managing a portfolio of commercial property in South Wales & South West England (Cardiff, Swansea, Bristol, Weston Super-mare) Working closely with the Regional Facilities Manager, you'll play a key role in ensuring the smooth day-to-day delivery of facilities management services, maintaining compliance, and building strong relationships with tenants and stakeholders. Key Responsibilities: Health & Safety & Compliance • Maintain H&S records, certifications and audits, • Support risk assessments (Fire, Water, General) and statutory compliance documentation, • Manage permits to work, RAMS and site inductions, • Maintain asset registers and support planned preventative maintenance, • Assist with disaster planning and emergency procedures, • Take and format meeting minutes, • Maintain stakeholder records and site systems, • Build open, transparent relationships with tenants and contractors, • Act as first point of contact for occupiers regarding building and service issues, • Coordinate contractor access and planned maintenance, • Support waste management initiatives and compliance, • Conduct daily inspections and record findings, • Monitor compliance against KPIs and Estate Handbook standards, • Escalate risks or breaches, including stopping works where necessary We're looking for someone who is proactive, organised and confident communicating at all levels. • 2-5 years' experience in an administrative role (facilities/property experience), • Strong Microsoft Office skills, • Excellent communication and interpersonal abilities, • Health & Safety certification (IOSH or NEBOSH), • Ability to manage multiple stakeholders and contractors, • Facilities Management accreditation (IWFM/WIFM) - Desirable, • Experience using CAFM or helpdesk systems, • Competitive salary of £35,000, • Diverse, home-based role with real responsibility, • Opportunity to build strong stakeholder relationships, • Work within a professional and structured environment with clear development opportunities

Job Title: Principal Engineer Location: South Wales (Hybrid / Flexible Working) Salary: Competitive, dependent on experience engstaff-in are proud to be working in partnership with a leading public sector highways and infrastructure organisation delivering some of the most important transport improvement programmes across South Wales. This organisation plays a key role in shaping a safer, greener, and more reliable road network, addressing critical challenges such as climate change, increasing transport demands, and infrastructure resilience. This is an exciting opportunity to contribute to projects that have a lasting, positive impact on local communities working with a team that values innovation, inclusion, and technical excellence. The Role You will support the Highways Capital Lead and Highways Capital Manager in developing and delivering highways and structures projects across South Wales, ensuring all works meet Welsh Government requirements, adhere to quality management systems, and achieve time, cost, and performance targets. Main Duties and Responsibilities • Support the Highways Capital Lead, deputising when required, in developing and delivering the annual programme of highways related projects., • Manage and coordinate highway maintenance and renewal schemes, ensuring compliance with Welsh Government policies and internal quality standards., • Oversee the procurement, delivery, and administration of design and construction projects through approved service providers., • Manage the delivery of highways and structures projects across multiple asset groups, ensuring alignment with current design standards and quality management processes., • Implement a performance management regime for design and construction service providers., • Develop and review processes to ensure resource allocation, budgeting, and delivery are efficient and effective., • Work closely with Area Operations, Network Management Teams, service providers, and stakeholders to maintain an integrated annual programme of works., • Assist Welsh Government in planning and prioritising future work programmes., • Ensure full compliance with Health & Safety, environmental, and quality management systems., • Undertake other duties commensurate with the level of the post to support the delivery of objectives. About You Essential Experience • Proven experience managing the delivery of highways maintenance or engineering projects within a live network environment., • Strong background in managing resources and coordinating multidisciplinary programmes of work. Desirable Experience • Experience managing or operating trunk road or motorway networks of strategic importance., • Experience working on high speed road projects., • Strong stakeholder engagement and public liaison experience. Skills and Abilities Essential • Excellent organisational and time management skills., • Proven ability to lead, coordinate, and deliver programmes through third party service providers., • Professional, confident communicator able to show initiative and problem solving capability., • Excellent report writing, interpersonal, and presentation skills. Specialist Knowledge Essential • Strong knowledge of project management principles and processes for large scale infrastructure projects., • In depth understanding of Highways Engineering standards, legislation, and policy., • Experience managing projects using NEC contracts or similar procurement frameworks., • Experience delivering design and construction projects through supplier framework agreements. Education and Training • Degree in Civil Engineering or related discipline (or equivalent experience)., • Incorporated Engineer (IEng) status or working toward professional qualification., • Training in Health and Safety management., • Commitment to ongoing CPD and professional development. Other Requirements • Ability to work effectively under pressure and meet tight deadlines., • Full, valid UK driving licence. Why Apply • Deliver high profile, high impact highways projects across South Wales., • Join a respected organisation committed to innovation, sustainability, and technical excellence., • Benefit from hybrid working and flexible arrangements., • Access ongoing training, professional development, and career progression opportunities. Apply Now engstaff-in are managing the recruitment process on behalf of our client. we’d love to hear from you in confidence.

Service Delivery Manager 📍 Cardiff 💰 £60,000 Hybrid The Opportunity An established and growing IT Managed Services provider is looking for an experienced Service Delivery Manager to join their Customer Success function. You’ll take ownership of key customer accounts — ensuring service excellence, driving continuous improvement, and acting as the customer’s champion internally. This is a senior, customer-facing role where relationship strength, ITIL expertise and commercial awareness are equally important. What You’ll Be Doing • Acting as primary point of contact for strategic customer accounts, • Managing contracts and SLAs, including performance reporting and reviews, • Leading major incident processes and escalations, • Engaging with senior stakeholders and executive-level contacts, • Driving continual service improvement initiatives (automation, process enhancement, maturity uplift), • Managing third-party suppliers and ensuring contractual compliance, • Overseeing onboarding and transition of new customers into steady state, • Ensuring compliance with ISO27001, ISO20000, GDPR and governance standards, • Producing governance reports and leading service review meetings, • Coaching and mentoring less experienced SDMs What We’re Looking For • Minimum 5 years’ experience in IT Managed Services, • Strong ITIL / ITSM expertise (certified preferred), • Experience managing SLAs and customer contracts, • Demonstrable executive stakeholder engagement, • Major incident leadership experience, • Strong data-driven mindset and reporting capability, • Supplier management experience, • Continuous improvement mindset, • Confident communicator able to influence at all levels Why Apply? • High-impact, customer-facing leadership role, • Opportunity to shape service maturity and standards, • Strategic involvement with key client accounts, • Growing managed services environment, • Clear route to senior leadership influence Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you’re perfect for the role. Know someone great for the job? We offer a referral scheme—just get in touch! Note: We do our best to respond to every application, but due to volume, we can’t always guarantee it. If you haven’t heard back within 7 days, unfortunately, you haven’t been successful this time. Keep an eye on our site for new opportunities!

Commercial Manager – Digital Services (B2C/B2B2C) Office-based | Cardiff / Free parking Full-Time | £50,000 + Commission The Opportunity A growing digital services business is hiring a senior Commercial Manager to build and scale a brand‑new commercial function from the ground up. This is a first‑in‑role opportunity, responsible for defining commercial strategy, driving adoption through partner‑enabled distribution, and shaping how the product is positioned in a changing regulatory landscape. You will own revenue delivery end‑to‑end and, as the product scales, be responsible for building and leading a telesales‑led growth team. This role offers significant autonomy, high visibility, and the chance to create the commercial blueprint for a product entering a major period of market change. What You’ll Be Responsible For Revenue Ownership & Commercial Build • Establish and own the revenue function, delivering agreed financial targets., • Take accountability for commercial performance, including contribution to product-level P&L., • Build scalable commercial models and growth frameworks., • Maintain strong forecasting discipline, pipeline visibility, and performance reporting. Strategic Partner Engagement • Define how strategic relationships support commercial growth., • Lead senior‑level commercial discussions to secure long‑term commitment., • Navigate complex stakeholder environments to unlock adoption., • Serve as the senior commercial representative externally. Commercial & Product Positioning • Shape how the product is positioned commercially in the market., • Lead consultative discussions with senior decision‑makers to drive adoption., • Translate regulatory change into a compelling commercial proposition., • Provide market insight to inform pricing, proposition development and go‑to‑market activity., • Work closely with Product and Growth teams to align capability and revenue goals. Team Build & Revenue Leadership • Design and build a telesales‑led growth team as adoption scales., • Recruit, onboard and develop sales talent., • Set clear targets, activity standards and performance metrics., • Coach and lead the team to deliver consistent revenue results., • Drive revenue both directly and through team performance. What You’ll Bring • Proven experience in senior commercial or partnerships roles., • At least 2 years’ experience managing sales or commercial teams with measurable success., • Demonstrable track record of building or scaling early-stage revenue functions., • Strong commercial acumen, with experience owning revenue targets and influencing P&L., • Ability to operate in ambiguity and create structure in fast‑changing environments., • Confidence influencing senior stakeholders without formal authority., • Experience with indirect, partner‑enabled or multi‑channel sales models., • Comfortable working in a fast‑growing, product‑led organisation. Why Join • First‑in‑role impact: Build the commercial growth model from scratch., • Leadership progression: Grow from senior IC to building and leading a revenue team., • End‑to‑end ownership: Full accountability for revenue performance., • High visibility: Work closely with senior leadership., • Market timing: Join at a pivotal moment ahead of major regulatory change., • Flexibility: Hybrid working with collaboration time in Cardiff. If interested, please apply with your latest CV and we can go over the role.

A leading arts organization in Cardiff is seeking a part-time Marketing & Communications Manager to lead audience engagement and marketing strategies.

We're looking for an experienced and passionate Media and Stakeholder Engagement Manager to help shape and deliver Hedyn's approach to media relations and influential stakeholder engagement. Vacancy: Media and Stakeholder Engagement Manager.

The Senior Contract Manager will take full ownership of the project lifecycle, with a strong focus on client engagement and building lasting client relationships. You will lead a team of contract managers and planners, ensuring high-quality delivery, proactively managing challenges, and fostering a

We are looking for a Marketing & Communications Manager to be responsible for devising and implementing all marketing, audience development and engagement strategies and campaigns for all aspects of the company’s work to deepen engagement and diversify our audience. Marketing & Communications Mana

As a Lead Engagement Manager, you will provide strategic leadership across a portfolio of high‑value, complex accounts while managing and mentoring a team of Engagement Managers. Own and lead engagement strategy for a portfolio of strategic and enterprise‑level customers, acting as the senior es

A leading risk solutions provider is seeking a Lead Engagement Manager to provide strategic leadership across complex accounts. The successful candidate will manage a team, shape customer strategies, and drive engagement excellence.

A leading theatre company in Cardiff is seeking a Marketing & Communications Manager to develop engagement strategies and marketing campaigns.

A global FinTech company located in Penarth, UK, is in search of a creative and data-driven Social Media Manager. Ideal candidates should have a strong background in managing social media platforms and growing audience engagement through organic and paid strategies.

A leading professional services firm in Cardiff is seeking a Senior Corporate Tax Manager to drive tax engagement success and manage client relationships.

An award-winning theatre company in Cardiff is seeking a Marketing & Communications Manager to drive their marketing and audience engagement strategies. The ideal candidate should have a strong marketing background and be passionate about engaging diverse audiences in the arts.

We are looking for a Marketing & Communications Manager to be responsible for devising and implementing all marketing, audience development and engagement strategies and campaigns for all aspects of the company’s work to deepen engagement and diversify our audience. If you’d like to apply for th

Remote Community Manager for Major Gaming Client – Work from Home, English and German & French. Work with Community Developer and Marketing team to develop, update, and execute community engagement calendar. Deliver regular community updates to the business, informing them of community sen

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You will be supported throughout by your line manager (they love coaching people and making you the best versions of yourself). Bionical Virtual Engagement work in partnership with global pharmaceutical and healthcare brands to promote, market and sell a variety of pharmaceuticals across a range of

Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. This role requires knowledge of the Welsh education system, including its unique statutory returns, curriculum arrangements, and bilingual communication requirements. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Provide specialist advice and consultancy to Welsh local authorities and schools, ensuring alignment with Welsh Government requirements (e.g. Post-16 data collection, Welsh Census, Curriculum for Wales, bilingual reporting). Act as a point of escalation for Welsh customers, ensuring that communication and support is sensitive to language and policy differences. Respond to Welsh customers on Community. Manage your own calendar to ensure that your time is spent where needed across the supported authorities and support centres. Provide training and support where needed, including the ability to deliver in Welsh where appropriate. Conduct health checks and other proactive investigations with a specific eye to Welsh requirements and statutory deadlines. Contribute feedback to Bromcoms product and development teams on features or compliance issues that affect the Welsh education market. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Required skills / experience: Strong knowledge of the Welsh education system, including curriculum and statutory reporting requirements Education MIS exposure Excellent communication and presentation skills, with the ability to engage confidently Ability to learn and adapt as our software changes Self-organised and a self-starter Excellent people skills Desired Experience: Working in or with schools, for example in a data manager, timetabling, or technical support / training role using MIS systems. Exposure to Bromcoms suite of MIS products. Ability to communicate in both English and Welsh. TPBN1_UKTJ

Health & Safety Manager Up to £55,000 Are you a passionate Health & Safety leader ready to drive a proactive safety culture in a fast-paced production environment? Do you have experience managing site-wide health and safety systems, championing best practice, and leading on continuous improvement? If so, this is your chance to take ownership of health and safety across a thriving, values-driven organisation where people and progress come first. This company prides itself on its strong family values, collaborative culture, and commitment to continuous improvement. You'll be joining a close-knit leadership team who work together to create a safe, positive and high-performing workplace. Key responsibilities: Lead all site Health & Safety operations, policies, and procedures in line with legal and regulatory requirements Conduct and review risk assessments and HACCP processes across the production environment Develop and implement robust control measures to minimise risk to staff, contractors, and visitors Be the company's lead Health & Safety representative and primary contact for consultancy support Chair and drive outcomes from regular Health & Safety Committee meetings Oversee and enhance incident reporting, near-miss tracking, and root cause analysis Ensure full compliance in fire safety, first aid, and emergency preparedness Carry out regular safety inspections, audits, and internal checks to maintain compliance Report incidents in accordance with HSE guidance, including RIDDOR where required Maintain accurate H&S documentation including risk assessments, audits, and training records Support contractor safety management including assessments and on-site checks Promote a culture of safety and engagement through communication and team involvement Review and maintain the site Health & Safety management system, including business continuity considerations This is what you'll need: Proven experience in a Health & Safety leadership role within a manufacturing, FMCG or industrial setting. Hands-on experience developing and implementing safety systems, policies, and audits. NEBOSH. And this is what you'll get: Competitive salary. Staff discount platform. Career growth opportunities. TPBN1_UKTJ

Why choose us? Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. What's in it for you? 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell) Hybrid working options (for some positions). Enhanced Maternity leave. Paternity and Adoption leave. 24/7 free and confidential employee assistance service. Simply Health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP. Life Insurance (4 x annual salary) Pension matching scheme (up to 5% of salary) Visit Our People page What's the role? Step into a role where strategy meets engineering excellence. As our Lead Enterprise AI Engineer, youll be the driving force turning bold business opportunities into production-ready AI solutions. Youll shape intelligent agents, craft next-generation conversational experiences using Microsoft Copilot and Databricks Mosaic AI, and architect the Semantic Layer that ensures our models deliver accurate, trusted insights every time. If youre ready to take ownership of an organisations AI futureand build the systems that make it realthis is your stage. You will report to the Data, Analytics and AI Director and work remotely on a full-time, 40-hour contract. Please note: That travel is required, to have face to face meeting with your line manager. Key responsibilities: AI Solution Development & Agent Building Design, build, and deploy low-code and pro-code AI agents using Microsoft Copilot tools to automate business workflows (e.g., HR queries, IT support, operational data retrieval). Develop custom RAG (Retrieval-Augmented Generation) solutions within Databricks to allow LLMs to reason over proprietary SMS documents and data. Integrate AI agents with enterprise systems (Dynamics 365, SharePoint, etc.) via APIs and Power Automate connectors. Semantic Modelling & Databricks Genie Curation Own the creation and maintenance of Databricks Genie Spaces. This involves translating complex database schemas into business-friendly semantic models. Define and govern standard metrics, dimensions, and synonyms within Unity Catalog to ensure the AI "speaks the language of the business." Continuously monitor Genie performance, reviewing "human feedback" on answers to refine the semantic model and improve accuracy over time. Business Engagement & Prototyping Partner with business stakeholders (Finance, Operations, Commercial) to decompose high-level use cases into technical requirements. Rapidly prototype AI solutions to demonstrate value and gain quick traction within business units. Act as a technical evangelist, demonstrating to non-technical teams how to interact with Genie spaces and Copilots effectively. AI Operations (LLMOps) & Governance Implement monitoring frameworks to track the cost, latency, and quality of AI model outputs. Ensure all AI solutions adhere to the organisation's data governance and security standards (e.g., preventing data leakage via LLMs). Manage the lifecycle of AI models and agents from development through to production and retirement. To be considered for this role, we would love you to have: Degree in Computer Science, Data Engineering, Artificial Intelligence, or related field, or equivalent industry experience. Deep hands-on experience with Azure/Microsoft Fabric ecosystem (specifically Copilot Studio & Power Platform) and Databricks (SQL, Unity Catalog, Mosaic AI). Strong ability to design data models for analytics. Experience with defining metrics layers (e.g., DBX semantic layer or Databricks Genie) is essential. Practical experience with Large Language Models (LLMs), Prompt Engineering, and RAG architectures. Proficient in Python (for data manipulation and API interaction) and SQL (for data modelling). Experience working with REST APIs and connecting disparate business systems. Ability to explain technical AI concepts to non-technical business users and translate their feedback into code. #LI-Remote TPBN1_UKTJ

Vacancy type: Paid Vacancy Function: ICT Location: Head Office - Sully (Hybrid Working) Salary: up to £36,130 (depending on experience) Contract type: Permanent Contract hours: Full time Weekly hours: Monday to Friday (37.5 hours per week) Closing Date: 22/03/2026 Ref No: 1046 We are seeking a motivated and enthusiastic Project Manager to join our fantastic mission critical ICT team. About the role The Project Manager will play a key role in delivering strategic initiatives that support Ty Hafans mission and drive positive change across the charity. You will lead projects from planning through to delivery, ensuring they meet agreed objectives, timelines, and budgets. A significant part of the role is to mentor and guide other project managers and colleagues involved in project delivery, helping to build confidence, capability, and consistency in project management practices across the Charity. You will champion best practice, provide advice and support, and help embed a culture of effective project delivery. This role works closely with teams across all departments, ensuring that projects improve efficiency, enhance services, and create meaningful impact for the families we support. Ty Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of three days per week. Working at Ty Hafan is not just a job, it is a passion, a purpose and a privilege. About you This is an excellent opportunity for someone with demonstrable experience in project management and organisational change , ideally within a complex or multi-stakeholder environment. The ideal candidate will have: A strong track record of successfully delivering projects that drive efficiency and improve services across an organisation. Excellent leadership and communication skills, with the ability to mentor and support other project managers and colleagues involved in project delivery. Strong project management expertise, including planning, risk management, and stakeholder engagement. The ability to influence and collaborate effectively across all levels of the charity and with external stakeholders Flexibility to adapt to changing priorities and work occasional evenings or weekends when required. The benefits of working for Ty Hafan include: Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours) A Group Personal Pension Scheme with an employer contribution of 5% Life assurance (death in service benefit) Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support. Unlimited access to a 24/7 online GP as well as a range of other health experts Healthcare Cash Plan claim back the cost for appointments and treatment such as dental, optical or physio Cycle to work, technology, mobile phone and will writing schemes Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop) Hybrid working, and when onsite free, secured parking. Ty Hafans ambition is that when a childs life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond. At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition we know that everyone plays a huge part in making sure that no family faces their childs short life alone. Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need. Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the childs short life, at end of life, through bereavement and beyond.? Our Values: At Ty Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. Tips for candidates all applications and interviews will be assessed using the person specification included within the job description. Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout. Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Please note: we may close the vacancy earlier should sufficient applications be received. Previous applicants need not apply. Agencies also need not apply. TPBN1_UKTJ

PRODUCTION SHIFT MANAGER Job Title: Production Shift Manager Location: Cardiff Salary: £32,000 Shift: Sunday to Wednesday (7am - 6pm) Job Role of the Production Shift Manager A fantastic opportunity has arisen for an experienced Production Shift Manager to join a fast-paced, high-volume manufacturing environment in Cardiff. This is an excellent opportunity for a hands-on leader who thrives in driving performance, improving processes, and leading teams within a busy production setting. The successful Production Shift Manager will be responsible for overseeing all production activities during their shift, ensuring output targets, quality standards, and health & safety requirements are consistently met. You will play a key role in delivering operational efficiency while maintaining high levels of team engagement and performance. Sector – Manufacturing / Industrial Production Non-Negotiable Requirements of the Production Shift Manager · Previous experience in a supervisory or management role within a manufacturing or industrial environment. · Proven experience managing production teams in a fast-paced factory setting. · Strong understanding of health & safety regulations and safe systems of work. · Experience managing KPIs and delivering production targets. Requirements for the Production Shift Manager · Strong leadership and people management skills. · Ability to monitor and improve production performance and efficiency. · Experience conducting shift handovers, team briefings, and performance reviews. · Confident decision-maker with strong problem-solving skills. · Good organisational and communication skills. Desirable Requirements for the Production Shift Manager · Experience within an industrial laundry or high-volume processing environment. · IOSH or other health & safety qualification. · Experience implementing continuous improvement initiatives. The Production Shift Manager will benefit from: · Working for a well-established manufacturing business. · Salary of £32,000. · Company benefits package including pension and additional employee benefits. · Opportunity to develop leadership and operational management skills. If you are interested in this Production Shift Manager role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Mike Lester at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply – please see our website for further details. TPBN1_UKTJ

Cyber Resilience Manager South Wales | Hybrid working Up to £100,000 + strong benefits package We're working with a large, regulated organisation operating in the critical infrastructure sector who are strengthening their cyber security leadership capability. They're looking for a Cyber Resilience Manager to take ownership of key security functions and help shape the organisation's long-term cyber strategy. This is a senior leadership role with responsibility across several security disciplines including Security Architecture, Identity & Access Management and Information Security , working closely with operational and technology teams. The role You'll play a key role in developing and maturing cyber resilience across the organisation, including: Leading and developing cyber security teams Owning and evolving cyber security strategy and roadmaps Ensuring alignment with recognised frameworks such as CAF, NIST or ISO27001 Working with senior stakeholders to manage cyber risk and resilience planning Overseeing security architecture and identity strategy across enterprise environments Supporting incident response, risk management and regulatory engagement Helping embed a strong security culture across the organisation What we're looking for We're keen to speak with people who can demonstrate: Proven experience leading security teams in an enterprise or regulated environment Strong background in Security Architecture or Identity & Access Management Experience shaping strategy and managing cyber risk at organisational level Familiarity with frameworks such as CAF, NIST or ISO27001 Strong stakeholder engagement skills and experience working at senior level Certifications such as CISSP or CISM , or equivalent experience at this level Experience in utilities, telecoms, infrastructure, transport, defence or other regulated industries would be beneficial. Next steps If you'd like to find out more, apply now or contact Lewis Allen at Yolk Recruitment for a confidential discussion. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply.' TPBN1_UKTJ

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