Support Service Team Coordinator
6 days ago
Leeds
Job overview We are looking for an enthusiastic experienced candidate to provide line management to a team of secretaries, administration staff and receptionists in our South WAA CMHT service. The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing conflicting demands on their time, as well as meeting tight deadlines. The support service team is a friendly but busy team and, if you are successful, you will be expected to be a key player in its day-to-day running. We need someone with excellent secretarial and managerial skills who is adept at dealing with the challenges thrown up by supervising a group of staff. Main duties of the job About the Role We are looking for a highly organised and adaptable individual to join our team in a busy and challenging environment. You will play a key role in coordinating the day‑to‑day tasks and workload of Band 2 and Band 3 staff, ensuring smooth and efficient service delivery. Key Responsibilities - Overseeing and coordinating daily workflow and supporting staff with task prioritisation - Supervising Band 2 and Band 3 team members - Planning and managing shift rotas - Organising and coordinating meetings, including complex minute‑taking - Providing audio typing and diary management support - Maintaining accurate administrative records and documentation - Using MS Word, Excel and PowerPoint confidently as part of daily duties - Providing short‑notice cover for colleagues when required What We’re Looking For You will bring strong written and verbal communication skills, excellent interpersonal abilities, and a proactive approach to administration. Flexibility is essential, as is the ability to work effectively under pressure while maintaining high standards of accuracy and professionalism. Working for our organisation The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development. There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers. We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa. Detailed job description and main responsibilities To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. Person specification Qualifications Essential criteria - NVQ 3 or equivalent qualification or relevant experience. Skills Essential criteria - Excellent Proven Communication skills and coordinating skills. Experience Essential criteria - Previous substantive Administration/Secretarial or managerial experience. Knowledge Essential criteria - Knowledge of Information Governance and administration tasks. ---------------------------------------- Applications are welcomed from candidates who wish to apply for a position based on a smarter (Hybrid) or flexible working arrangement. Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow. Fixed Term Contracts for existing NHS Employees – temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust, will be offered on a secondment basis wherever possible. In the event this is not possible, an FTC would be issued and this would require a break in service of two weeks. The purpose of a temporary is role could be for maternity cover, temporary funding or some other reason. At the end of which the need for the temporary work will cease. Temporary roles can stop, be extended and/or made permanent at any point during the period of work. Should the role become permanent then the post-holder will be informed of the process to be followed to convert the position to a permanent one. All new employees are required to subscribe to the DBS Update Service. Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response. LYPFT is committed to upholding its’ statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information. LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process. As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria. We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs. Please note that the Trust reserves the right to close the vacancy before the closing date if enough applications are received. It is in the candidate’s best interest to apply as soon as possible. In submitting an application form, you authorize Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post. In applying for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not. Please note: The Trust does not offer reimbursement of interview expenses.