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Transaction Manager Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, weve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer. Our Culture We dont just fix bikes we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. Youll be trusted to take ownership, encouraged to keep learning, and supported by a team thats got your back. Overview We are looking for a self-sufficient, enthusiastic and driven Transaction Manager wholl support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. Youll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued. What Youll Be Doing Day-to-Day: Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service. Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout. Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager. Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives. Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory. What Were Looking For: Essential: Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector. Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams. Current UK Driving Licence. Desirable : Familiarity with motorcycles is preferred. FCA Accreditation would be beneficial. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Sales Manager / Business Manager / Transaction Manager / Sales Controller Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. TPBN1_UKTJ

Motorcycle Progressor Salary: £27,262.95 Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Founded in 2010, weve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer. Our Culture We dont just fix bikes we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. Youll be trusted to take ownership, encouraged to keep learning, and supported by a team thats got your back. Overview We have an exciting opportunity for a Motorcycle Progressor to join our rapidly growing team across our three UK sites. In this role you will ensure that motorcycles are prepared for collection, providing exceptional customer service, and maintaining high presentation standards. This role involves liaising with various departments to meet customer expectations throughout the motorcycle collection process, ensuring a seamless and satisfying experience. What Youll Be Doing Day-to-Day: Provide exceptional face-to-face customer service, ensuring that customers feel welcomed and valued during their visit Ensure that motorcycles have passed through the workshop and are ready for customer collection Manage direct interactions with customers, addressing any concerns and ensuring that all aspects meet their expectations upon collection Coordinate with sales and workshop departments to fulfil customer requirements effectively Conduct pre-collection inspections to identify and resolve any issues before the customer arrives Ensure that motorcycles are cleaned to a high standard and presented appropriately for collection Manage stock levels to ensure motorcycles for sale are effectively displayed in the showroom Accurately book bikes into the system and manage related documentation and records. Photograph motorcycles for online listings, ensuring high-quality images represent the bikes accurately What Were Looking For: Essential: GCSE English & Maths at Grade C or Grade 4 and above or equivalent Previous experience in a customer service role demonstrating the ability to work under pressure Proficient with CRM systems and Microsoft Office Previous experience in valeting vehicles or motorcycles is preferred Strong organisational skills with the ability to manage multiple priorities, alongside excellent verbal and written communication and interpersonal skill Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Motorcycle Progressor / Motorcycle Progress Coordinator / Motorcycle Workflow Coordinator / Workshop Progress Officer / Vehicle Progress Coordinator / Customer Service Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. TPBN1_UKTJ

Motorcycle Technician Salary: £28,000 - £40,000 DOE + commision Location: SuperBike Factory; Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock across six UK locations. Weve recently gone through a transformation - new leadership, better systems, and clearer ways of working. Were now fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. Were putting a lot into developing our people and providing opportunities to progress as you perform. Our new workshop bonus scheme rewards efficiency, giving you the chance to increase your earnings beyond your basic pay. On top of this, we offer progression opportunities, with regular skills assessments and salary alignment to your development. Overview Were looking for a Workshop Technician to join our growing team. Its a hands-on role where youll be working on a wide range of motorcycles, helping get them prepped, repaired and ready for sale. Youll be carrying out routine maintenance and repairs, diagnosing mechanical and electrical faults, and making sure every bike meets roadworthy standards before it reaches a customer. Youll also complete PDI inspections in line with company standards, working efficiently without cutting corners. Day to day, youll be part of a busy workshop where teamwork matters. Youll be expected to keep your workspace clean and organised, follow health and safety guidelines, and take pride in the quality of your work at every stage of the bikes journey through the business. What Youll Be Doing Day-to-Day: Conduct PDI checks, remedial work, and comprehensive vehicle preparation to meet SuperBike Factory retail standards Complete repairs, servicing, and maintenance on motorcycles for internal and external customers, meeting efficiency and accuracy targets Provide thorough vehicle evaluations and present findings to customers via report, video, or in person Adhere to company repair standards, Health & Safety guidelines, and workshop procedures Perform road-testing assessments on motorcycles, licence permitting Maintain clean, organised workstations in line with 5S principles and company housekeeping standards Undertake ongoing training and development in line with market updates and new product launches What Were Looking For: Essential: Proven experience working with motorcycles Proficiency using hand tools Familiarity with diagnostic software (e.g., TEXA). Desirable: Full or restricted motorcycle licence Motor vehicle or engineering qualifications Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance (4 times salary!) Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay If youre looking for an interesting sales environment, where you can earn well and develop over time, apply today. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. Employment credit searches will not affect your credit rating. Workshop Technician / Motorcycle Technician / Automotive Technician / Motorbike Mechanic / Automotive Technician / Service Technician / Motorcycle / Motorbike / Vehicle TPBN1_UKTJ

Salary: £27,262.95 Location: Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock across six locations in the UK. Since our founding in 2010, weve grown quickly and continue to expand. We dont just sell bikes weve created a culture where teamwork, creativity, and passion are at the heart of everything we do. Here, youll be trusted to take ownership, encouraged to keep learning, and supported by a team thats always got your back. Why us? At SuperBike Factory, we believe our people are our greatest asset, and were committed to supporting their growth and development. This role is a fantastic opportunity to gain hands-on experience in HR, work in a busy, fast-paced environment, and take the next step in your People & Culture career. Youll be encouraged to learn, take on responsibility, and make a meaningful contribution to the team. Summary: We are seeking an enthusiastic People & Culture Coordinator to join our team, supporting the day-to-day coordination of HR tasks within our motorcycle retail business. Reporting to the People & Culture Manager, the successful candidate will assist in delivering HR services across all areas of the People team, including recruitment, employee relations, and learning and development. This role plays a key part in supporting the HR team within a fast-paced retail environment, offering an excellent opportunity to gain experience and grow within HR. What Youll Be Doing Day-to-Day: Provide day-to-day HR administrative support across multiple retail sites. Support the recruitment process, including coordinating interviews, preparing offers, onboarding, conducting pre-employment checks, and leading the induction meetings. Maintain accurate employee records and HR systems in line with GDPR requirements. Assist with employee engagement, wellbeing, and inclusion initiatives, contributing to a positive workplace culture. Monitor and track mandatory training, supporting managers to ensure organisational compliance. Support the delivery of HR projects and initiatives. Provide general administrative support to the People & Culture team as required. Opportunity to develop HR knowledge and skills across recruitment, learning and development, employee relations, and organisational development. What Were Looking For: Essential: Experience in HR administration, recruitment, or onboarding. Strong interpersonal and communication skills, with the ability to build trust and relationships at all levels. Ability to manage sensitive and confidential information with discretion. Highly organised with strong administrative and IT skills (MS Office). Problem-solving mindset and ability to work under pressure in a fast-paced retail environment. Strong attention to detail and accuracy in people records and reporting. Professional approach to work and when dealing with internal and external customers. Team player who demonstrates a high level of commitment, adopts a flexible and positive approach. Desirable: CIPD Level 3 Certificate level qualification Previous experience in a fast-paced HR department ideally retail Familiarity with people systems (HRIS, payroll, or ATS) is an advantage Experience in multi-site retail support Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. People & Culture Administration / HR Administration/ HR Coordinator / People & Culture Coordinator/ People / Admin Assistant / Human Resources TPBN1_UKTJ