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Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Sort incoming and outcoming email. What’s in it for you: ● Flexible schedule over 20H a week. ● Closed Sundays. ● Closed from Christmas till the New Year. ● Paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed - Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday - Pay Rate: - £16 per hour - If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! - Note: Only shortlisted candidates will be contacted for an interview. - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 1 year (preferred) - Bartending: 1 year (preferred) - Ability to Commute: - London, EC4V 4AA (required) - Ability to Relocate: - London, EC4V 4AA: Relocate before starting work (required) - Work Location: In person - Edit job-OpenView public job page - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 5 years (preferred) - Bartending: 1 year (required) - Work Location: In person - Edit job - Open View public job page
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"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Job Title: Part-Time Personal Assistant Job Description: We are seeking a motivated and experienced individual to join our team as a Part-Time Personal Assistant. This role involves providing support in the daily operations of both a nursery and a coffee shop. The ideal candidate will have a diverse skill set, including organizational abilities, multitasking capabilities, and excellent communication skills. Responsibilities: 1. Administrative Support: - Assist in organizing schedules, appointments, and meetings for the management team. - Handle incoming calls, emails, and inquiries promptly and professionally. - Maintain accurate records and files, including financial documents and employee records. 2. Operational Assistance: - Aid in the coordination of daily activities, ensuring smooth operations in both the nursery and coffee shop. - Help with inventory management, including ordering supplies and tracking stock levels. - Assist in maintaining cleanliness and organization in both the nursery and coffee shop environments. 3. Customer Service: - Provide friendly and attentive customer service to clients and visitors. - Handle customer queries, feedback, and complaints in a professional manner. - Assist in ensuring a welcoming and comfortable atmosphere for customers in both establishments. 4. Special Projects: - Support special projects and events as needed, such as promotions, fundraisers, or community outreach activities. - Collaborate with team members to brainstorm ideas and execute initiatives effectively. Requirements: - Previous experience in a similar role, preferably in a nursery or food service environment. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Ability to multitask and prioritize tasks effectively. - Proficiency in basic computer applications (e.g., Microsoft Office Suite). - Flexible schedule, available to work 15-20 hours per week, including weekends if needed. This position offers an exciting opportunity to contribute to the success of both a nursery and a coffee shop while gaining valuable experience in a dynamic work environment. If you have the skills and enthusiasm to excel in this role, we encourage you to apply.
We are currently seeking an experienced Barista to join our team at our corporate office. This position requires a minimum of 3 years of experience in a similar role. Responsibilities: - Demonstrates a fantastic understanding of coffee making techniques, ensuring each cup is crafted to perfection. - Maintains a high level of attention to detail, ensuring all aspects of coffee preparation, including quality, temperature, and presentation, are consistently excellent. - Possesses the ability to work efficiently and make coffee quickly without compromising on quality. - Has the versatility and willingness to assist as a waiting staff as needed. - Provides exceptional customer service, creating a welcoming and friendly atmosphere for our office employees and guests. The successful candidate will have a genuine passion for coffee and a strong desire to provide an exceptional experience for our customers. They will be self-motivated, organized, and able to thrive in a fast-paced environment. We offer a competitive hourly rate of 15 pounds per hour, along with the opportunity to work in a professional and dynamic corporate setting. If you are a dedicated and experienced barista who meets these qualifications, please submit your resume and a cover letter to [email address]. We look forward to hearing from you and potentially welcoming you to our team!
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a seasoned Host/Receptionist with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: - Demonstrated experience in a similar role - Proficiency in managing phone calls - Ability to fulfill guest requests with aplomb - Familiarity with reservation systems and email correspondence - Fluency in English, both spoken and written - Exemplary interpersonal skills - Proficiency in crafting end-of-day reports and emails - Strong command of Microsoft Office 365 applications: Word, Excel, and PowerPoint - Effective communication abilities with guests and colleagues across various departments - Capacity to execute tasks promptly, adhering to managerial deadlines - Authentic passion for hospitality and hosting WHAT YOU WILL DO: Manage incoming phone calls Respond promptly to emails Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: - Competitive salary - 50% discount on all purchases (including beverages) at our restaurants post-probation - Well-being program offering complimentary yoga, Pilates, and gym classes - Introduction to a start scheme and 28 days of annual leave - Staff meals and 28 days of paid annual leave - Birthday leave - Access to training programs and internal competitions - Participation in the Employee of the Month O'Ver Hero scheme - Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
The Hybrid Residences Ltd., an emerging Hospitality company, is renowned for its world-class standards and service in serviced apartments which own and operate. Operating in London at present with a potential plan of expanding in international markets, we embody a friendly culture centred on collaboration, authenticity, respect, and progress. Committed to internal growth, we prioritize continuous learning and development for our team. The Hybrid Residences - London, United Kingdom Our office is based in Fulham, which services upto 10 different locations of luxury serviced apartments in London, embodying a Hybrid experience for our esteemed guests. Our work environment includes: Modern office setting Growth opportunities International workforce Flexible working hours We are looking for a Handyman Person to join our Operations Support team in London and help maintain their premises. The successful candidate will be responsible for performing general maintenance tasks such as painting, carpentry, plumbing, electrical work, and other repairs. The ideal candidate will have experience in the maintenance field and a strong attention to detail. We are looking for someone who is reliable, organized, and able to work independently. Responsibilities: Repair and maintain buildings and equipment. Inspecting the Apartments to ensure they don’t require any maintenance work. Inspect buildings and equipment for safety and functionality. General carpentry, painting, electrical and plumbing tasks will be a daily occurrence. Perform preventative maintenance on buildings and equipment. Troubleshoot and diagnose mechanical problems. Order parts and supplies as needed. Experience of working in a maintenance environment; handy trades like carpentry, joinery plumbing or electrics Maintain records of maintenance activities. Follow safety protocols when working with hazardous materials. Able to pickup & Deliver the linen to all the locations in van. Able to lift the weight Min 15 kg. Driving van is a bonus. Job Types: Full-time, Permanent Pay: From £15 per hour Expected hours: 35 per week Benefits: Company pension Employee discount Flextime Flexible Language Requirement: English not required Schedule: Weekend availability Supplemental pay types: Performance bonus Safety bonus Experience: Maintenance: 1 year (required) Licence/Certification: Driving Licence (required) Clean Full UK manual license. Ability to Commute: London, SW6 5RX (required) Ability to Relocate: London, SW6 5RX: Relocate before starting work (required) Work Location: In person Job Types: Full-time, Permanent Pay: From £15.00 per hour Expected hours: 35 per week Benefits: Company pension Employee discount UK visa sponsorship Flexible Language Requirement: English not required Schedule: Flexitime Weekend availability Supplemental pay types: Performance bonus Safety bonus Experience: Maintenance: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Job Title: Business Development Representative (Vending Machines) **Location: Hybrid-Remote **Hours: Part-Time (10 hours per week) **Compensation: £11p/h + Commission (£50 CPA for each machine placement secured) Benefits: - Company-provided phone - Company-provided laptop/tablet - TFL season ticket or fuel/mileage reimbursement - Parking expenses covered - Gym Membership - Life Insurance - Employee Equity Program Job Description: Are you a proactive, results-driven individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy building relationships? If so, we have an exciting opportunity for you to join our team as a Business Development Representative focused on placing our vending machines in businesses across the region. Responsibilities: 1. Lead Generation: Utilize various channels to identify and qualify potential business leads interested in vending machine services. 2. Outreach: Initiate contact via phone calls and emails to prospective clients to introduce our vending machine solutions and generate interest. 3. Sales Meetings: Schedule and occasionally attend virtual or in-person sales meetings with decision-makers at businesses to present our vending machine offerings and address any questions or concerns. 4. Consultative Selling: Understand the unique needs and preferences of each client and tailor our vending machine solutions to meet their requirements. 5. Negotiation: Negotiate terms and agreements with clients to secure placements for our vending machines within their premises. 6. Relationship Management: Foster long-term relationships with clients by providing exceptional customer service and support throughout the placement process and beyond. 7. Reporting: Maintain accurate records of all sales activities, including leads, meetings, and outcomes, using CRM software. Requirements: - Experience in sales, business development, or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and manage your time effectively. - Strong negotiation and persuasion skills. - Tech-savvy with proficiency in using CRM software, email, and Microsoft Office. - Access to a quiet workspace conducive to making phone calls and attending virtual meetings. - Must be self-motivated and results-oriented. - Previous experience in vending machine sales or the retail industry is a plus. Why Join Us: - Opportunity to earn uncapped commission with £50 CPA for each successful vending machine placement. - Flexible part-time hours with the ability to set your own hours and work from home. - Comprehensive support including company-provided phone, laptop/tablet, and expense reimbursements. - Gym Membership, Life Insurance and Employee Profit Share Program: Get the opportunity to earn equity in each machine you place, getting you passive income (along-side any commissions and performance bonuses). - Join a dynamic team focused on innovation and growth in the vending machine industry. If you're ready to take on a rewarding challenge and make an impact in the world of vending machine sales, we want to hear from you! Apply now with your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for this role.
Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday Pay Rate: £16 per hour If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! Note: Only shortlisted candidates will be contacted for an interview. Job Types: Part-time, Zero hours contract Salary: £16.00 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday No weekends Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Ability to Commute: London, EC4V 4AA (required) Ability to Relocate: London, EC4V 4AA: Relocate before starting work (required) Work Location: In person Edit job-OpenView public job page Job Types: Part-time, Zero hours contract Salary: £16.00 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday No weekends Experience: Hospitality: 5 years (preferred) Bartending: 1 year (required) Work Location: In person Edit job Open View public job page
Restaurant Manager vacancies like this don’t come along very often- Monday to Friday only, WEEKENDS OFF!!!!! Your Dream Schedule! For any experience Manager or Deputy Manager looking for a work/life balance Work/Life Harmony Awaits You! We're looking for a motivated and talented experienced Manager to join our team. If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Must have a really good understanding of Kitchen operations. Apply today as this opportunity won’t be here for long…. FIGO in Italian means “awesome” … If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao We are looking for a holding GM with our passion for teamwork, to cover maternity leave, and lead the team and site. This role is well suited for an AGM or someone new to a GM role looking to progress and develop their leadership skills. We are a independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Whilst this is initially a mat cover role, there is room for development and progression. Are service style being unique – at lunch we are grab n’ go catering for the Canary Wharf office crowd, but dinner is full service restaurant. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be.... - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mind-set, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control - Placing and reconciling orders to meet with the restaurant’s needs - Conduct stock counts and be responsible for managing stock control and waste What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance - No late nights - 45h contract. - A bonus of up to £4,000 a year, with realistic targets. It’s in all of our interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
The Spanish Way FC - Part-time Office Assistant - 20 hrs per week - Competitive rates Schedule: Monday to Friday, 12:00 - 16:30 - Flexible time Job Description: The Spanish Way FC Ltd, an accredited football and sports company based in South West London, is seeking a part-time office assistant to join our team at our headquarters. We are looking for a highly organized individual with attention to detail and exceptional communication skills to support our daily operations in the office. Main Responsibilities: 1. Answer incoming and outcoming phone calls and manage inquiries effectively. 2. Manage and maintain the company's social media, website and physical and online correspondence. 3. Support administrative tasks such as filing documents, preparing quotes and invoices, and maintaining accurate records. 4. Coordinate and schedule coaches sessions, dealing with customers needs, manage the team calendar (training reminders), leagues fixtures, venue bookings, payments, etc.. 5. Assist in preparing materials for presentations and events within the Club. 6. Collaborate closely with other departments to ensure smooth and efficient communication. Requirements: 1. Previous experience in a similar role for 1 - 2 years. 2. Excellent verbal and written communication skills in English. (Spanish skills would be a great addition but not necessary) 3. Strong organizational skills and attention to detail. 4. Ability to work both independently and as part of a team. 5. Basic knowledge of office software (e.g., Microsoft Office). 6. Availability to work Monday to Friday from 12:00 to 16:30 or similar 7. Coaching skills would be a great addition (extra hours) but not necessary We Offer: 1. A dynamic and collaborative work environment. 2. Opportunities for learning and professional development. 3. Competitive compensation. 4. Schedule flexibility. 5. Potential for growth within the company. 6. Being part of a growing company within the sports industry If you are interested in joining our team and contributing to the success of The Spanish Way FC, please send us your resume and cover letter highlighting your relevant experience and why you believe you would be a good fit for this position! Job Type: Part-time Salary: £11.50-£14.50 per hour Expected hours: 20 per week Benefits: Company pension Employee discount Flexitime Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Spanish (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Restaurant Manager vacancies like this don’t come along very often. Monday to Friday only, Weekends off - Your Dream Schedule! If you are looking for a work/life balance Work/Life Harmony Awaits You! If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Apply today as this opportunity won’t be here for long….. We are looking for an Assistant Manager with our passion for teamwork, to join the team at one of our City sites. This role is well suited for an experienced supervisor or Assistant Manager looking to progress their career in all areas of management. We are an independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Our service style is unique – at lunch we are grab n’ go catering for the City office crowd, but dinner is full service restaurant. We make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be…. - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mindset, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance -** Monday to Friday only (No weekends ever) ** - No late nights. 45 hour contracts. - A bonus of up to £4,000 a year, with realistic targets. It’s in everyone’s interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee
We are professional, agile, and our goal is to Our goal is to provide seamless parcel delivery services to all our clients.. Our work environment includes: Modern office setting Food provided Job description We are looking for individuals ideally with a van (but can be provided) to join our energetic team and work with us alongside some of the biggest names in the delivery business. We currently have vacancies in various depots around Dartford, South East, and South West London. This is a self-employed position as a multi-drop delivery driver and will require delivering to both residential and commercial properties. We are looking for reliable, quality, proactive, friendly, enthusiastic, and energetic individuals who are able to display the above values as well as provide a great service to our customers. In addition, we offer full paid training to ensure all individuals appointed have the skills and knowledge required to carry out all aspects of the role safely and confidently. Work Availability Monday to Saturday, with flexible working hours Requirements Full UK Driving Licence (preferably clean with no more than 6 penalty points) Car/ short or long wheel base van Permit to work in the UK DBS will also be conducted We are fully committed to equal opportunities for all candidates and always aim to promote a working environment free from all forms of prejudice, unlawful or unfair discrimination, as well as value the diversity of all individuals. Job Type: Full-time Salary: £80.00-£140.00 per day Benefits: Company pension Employee discount On-site parking Flexible Language Requirement: English not required Schedule: Monday to Friday Experience: Delivery driver experience: 1 year (preferred) Driving: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: South West London (required) Ability to Relocate: South West London: Relocate before starting work (required) Work Location: In person
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
About us Bermondsey Corner is a small independent wine bar and grocery in Central London, Bermondsey Street, SE1. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. We are looking for a passionate and customer-focused Assistant Manager to join our team at Bermondsey Corner. Our ideal candidate is looking to evolve within the company and grow the business along our side. This is an exciting opportunity to work in a dynamic and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You are: - Fluent in English - Dynamic, dedicated, independent, organized, and enthusiastic - Autonomous, meticulous, and steady - A solution finder, a sales, and details-oriented person - Passionate about food, wine & people - Willing to learn and grow within a young and evolving company - Ideally sensitive to the nutrition-health aspect, biodynamic productions, and respect for nature - Confident to work in a fast-paced environment and multitasking effectively - Fluent in French is a plus, but not required You have: - Excellent customer service skills - Strong communication and interpersonal skills - A prior experience in a retail or hospitality setting - Knowledge of wine and food pairings, and trends in the industry - A passion for and willingness to learn more about wine and other products Responsibilities: - Managing day-to-day operations of the Shop and Bar (5 days a week - 45 hours a week) when the manager is not on site - Provide customers with recommendations on wine and food pairings, based on their preferences and budgets - Provide educational information about our products - Maintain up-to-date knowledge of our products - Assist with supply orders (wine, cheese, and other products), inventory management, and restocking when needed - Process transactions accurately - Keep the store clean, organized, and visually appealing - Work as part of a team to ensure a positive and enjoyable experience for our customers - Ensuring compliance with licensing, hygiene, and health and safety legislation are carried out We offer: We offer a competitive salary (depending on experience and motivation) and an attractive bonus scheme Benefits: - Enrollment in the retirement savings plan - Discounted or free food - Employee discount (Wine and food) - Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts - 28 days paid holidays + Bank holidays - Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization - Friendly and exciting working atmosphere - Team + work events Supplemental pay types: - Share of the service charge - Performance bonus (based on motivation and results, to be given after the probationary period) If you are enthusiastic about wine and food, enjoy providing exceptional customer service and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.