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Personal Academic Tutor \n\n • Department: Academic Services\n, • Location: Green Valley Academy, The Atrium, Burrs Place, Luton, LU1 3BE\n, • Position Type: Permanent, Full-Time\n, • Working Hours: 37.5 hours per week\n, • Working Pattern: Monday to Friday, with occasional evening and weekend working as required\n, • Reports To: Student Support Manager / Course Director\n, • Travel Required: Occasional travel between campuses may be required.\n\n \n About Green Valley Academy \n Green Valley Academy, part of the Unibridge Group, is a growing higher education provider committed to delivering an outstanding student experience through high-quality teaching, personalised academic support and strong industry engagement. We are dedicated to supporting students throughout their educational journey, enabling them to achieve their academic and professional aspirations. \n \n The Role \n The Personal Academic Tutor (PAT) plays a vital role in supporting student engagement, retention, progression and achievement by providing academic guidance, pastoral support and personalised interventions throughout the student lifecycle. \n Working closely with academic staff, Student Services and Professional Services, the postholder will act as a first point of contact for students, helping them overcome academic and personal challenges while promoting wellbeing, engagement and successful completion of their studies. \n This is a highly student-focused, campus-based role requiring regular face-to-face interaction within a dynamic higher education environment. \n \n Key Responsibilities \n \n Student Support \n\n • Provide academic guidance and signpost students to appropriate support services.\n, • Build positive relationships with students, promoting confidence, engagement and academic success.\n, • Support students in developing independent learning skills and personal responsibility.\n, • Act as the first point of contact for students experiencing academic or personal difficulties.\n, • Deliver individual tutorials, group sessions and academic skills workshops where required.\n, • Promote student wellbeing and refer students to specialist support services when appropriate.\n, • Support students through key stages of the student journey, including induction, progression and graduation.\n\n \n Academic Support \n\n • Monitor attendance, engagement and academic performance using student data.\n, • Identify students at risk of withdrawal or poor academic performance and implement early intervention strategies.\n, • Provide advice regarding assessments, submission deadlines, mitigating circumstances and academic regulations.\n, • Liaise with academic staff regarding attendance, non-submission and student progression.\n, • Maintain accurate records of student meetings and interventions in accordance with GDPR and institutional policies.\n\n \n Student Engagement \n\n • Encourage participation in academic and extracurricular activities.\n, • Support student induction, orientation and transition into Higher Education.\n, • Promote a positive and inclusive learning community.\n, • Assist with student feedback activities and contribute to continuous improvement initiatives.\n\n \n Collaboration \n\n • Work closely with Course Directors, Lecturers, Academic Services, Wellbeing Services and Student Support teams.\n, • Participate in case review meetings and multidisciplinary support discussions.\n, • Support recruitment events, Open Days and enrolment activities.\n, • Build effective relationships across academic and professional services teams.\n\n \n Professional Responsibilities \n\n • Maintain confidentiality and professionalism at all times.\n, • Promote Equality, Diversity and Inclusion throughout all aspects of the role.\n, • Comply with Academy policies, safeguarding requirements and Health & Safety procedures.\n, • Participate in training and continuous professional development.\n, • Undertake any other reasonable duties appropriate to the role.\n\n \n Essential Criteria \n \n Qualifications \n\n • Bachelor's degree from a recognised university.\n\n \n Experience \n\n • Minimum one year's experience within Higher Education, Further Education or student support.\n, • Experience providing academic guidance, tutoring or student support.\n, • Experience working with students from diverse educational and cultural backgrounds.\n, • Understanding of academic regulations, mitigating circumstances and student progression processes.\n, • Experience working collaboratively with academic and professional services teams.\n\n \n Skills \n\n • Excellent interpersonal and communication skills.\n, • Strong organisational and time management skills.\n, • Ability to build rapport and motivate students.\n, • Strong problem-solving and decision-making abilities.\n, • Excellent record-keeping and administrative skills.\n, • Good IT skills, including Microsoft Office and student information systems.\n, • Ability to manage a busy workload and prioritise effectively.\n\n \n Desirable Criteria \n\n • Experience working within UK Higher Education.\n, • Teaching qualification or experience delivering workshops or tutorials.\n, • Knowledge of student wellbeing, safeguarding and pastoral support.\n, • Experience using student records or engagement monitoring systems.\n, • Understanding of Office for Students (OfS) expectations relating to student outcomes.\n\n \n Personal Specification \n The successful candidate will demonstrate: \n\n • A genuine passion for supporting students to succeed.\n, • Excellent communication and relationship-building skills.\n, • A caring, approachable and empathetic manner.\n, • Strong organisational and problem-solving abilities.\n, • High levels of professionalism, integrity and confidentiality.\n, • A collaborative and proactive approach to supporting students.\n, • Commitment to Equality, Diversity and Inclusion.\n, • Resilience and the ability to work effectively in a fast-paced environment.\n, • Commitment to continuous professional development and delivering an outstanding student experience.\n\n \n Why Join Us? \n\n • Competitive salary\n, • 28 days annual leave (including bank holidays)\n, • Pension Scheme\n, • Health and wellbeing programme\n, • Professional development and funded training opportunities\n, • Supportive and collaborative working environment\n, • Free onsite parking\n, • Career progression opportunities within the Unibridge Group\n\n \n How to Apply \n If you are passionate about supporting students, promoting academic success and making a positive difference to the student experience, we would love to hear from you. \n Apply today and join Green Valley Academy, where you will play a key role in helping students thrive academically, personally and professionally.

Quality and Compliance Officer \n\n • Department: Quality and Compliance\n, • Location: Green Valley Academy, The Atrium, Burrs Place, Luton, LU1 3BE\n, • Position Type: Permanent, Full-Time\n, • Working Hours: 37.5 hours per week\n, • Working Pattern: Standard business hours with flexibility as required\n, • Reports To: Compliance Manager\n\n \n About Green Valley Academy \n Green Valley Academy, part of the Unibridge Group, is committed to delivering high-quality higher education through robust governance, regulatory compliance and continuous quality enhancement. We work collaboratively across academic and professional services to ensure compliance with awarding partner and regulatory requirements while fostering a culture of excellence, accountability and continuous improvement. \n \n The Role \n We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance and quality assurance activities across the Academy. \n The role involves maintaining compliance systems, supporting adherence to statutory, regulatory and awarding partner requirements, contributing to audit and risk management processes, and promoting continuous improvement across academic and professional services. \n Working closely with colleagues across the organisation, you will help ensure that quality standards are maintained, regulatory obligations are met and governance processes operate effectively. \n \n Key Responsibilities \n \n Compliance and Risk \n\n • Support the development, implementation and monitoring of compliance frameworks, policies and procedures.\n, • Maintain accurate records and evidence demonstrating compliance with regulatory, statutory and organisational requirements.\n, • Support regulatory submissions and returns, ensuring accuracy and timely completion.\n, • Assist with internal audits, quality reviews and risk assessments, identifying areas for improvement.\n, • Monitor compliance actions and ensure recommendations are implemented.\n, • Contribute to business continuity planning and organisational risk management.\n\n \n Governance \n\n • Support governance structures, including committees, meetings and working groups.\n, • Prepare agendas, reports, minutes and action logs where required.\n, • Maintain document management systems (e.g. SharePoint) for compliance and governance records.\n, • Produce clear reports highlighting compliance performance, risks and emerging issues.\n, • Support policy development, review and implementation.\n\n \n Quality Assurance and Continuous Improvement \n\n • Support quality assurance activities and quality enhancement initiatives.\n, • Assist with monitoring compliance against internal policies and awarding partner requirements.\n, • Contribute to process reviews and continuous improvement projects.\n, • Support the implementation of quality improvement action plans.\n, • Promote best practice across academic and professional service departments.\n\n \n Project and Systems Support \n\n • Support compliance-related projects and organisational initiatives.\n, • Assist with process mapping, workflow improvements and system development.\n, • Promote effective use of compliance management systems and reporting tools.\n, • Contribute to improving operational efficiency and regulatory compliance.\n\n \n Collaboration and Communication \n\n • Work collaboratively with academic and professional services teams to promote a culture of compliance and continuous improvement.\n, • Communicate regulatory and compliance requirements clearly to colleagues across the organisation.\n, • Support departments in interpreting policies, procedures and regulatory expectations.\n, • Represent the Quality and Compliance team at meetings when required.\n, • Develop effective working relationships with internal and external stakeholders.\n\n \n Professional Development \n\n • Maintain an up-to-date knowledge of Higher Education regulations and sector developments.\n, • Participate in professional development and compliance training.\n, • Share best practice and contribute to continuous improvement across the Academy.\n, • Undertake any other duties commensurate with the grade of the role.\n\n \n About You \n \n Essential \n\n • Degree (2:1 or above) or equivalent relevant professional experience.\n, • Experience working within compliance, governance, quality assurance or risk management.\n, • Strong understanding of compliance, governance and organisational risk principles.\n, • Experience supporting audits, reporting or regulatory processes.\n, • Excellent organisational skills and attention to detail.\n, • Strong analytical and problem-solving skills.\n, • Excellent written and verbal communication skills.\n, • Ability to interpret policies, procedures and regulatory requirements.\n, • Strong IT skills, including Microsoft Office and document management systems.\n, • Ability to manage competing priorities and work independently.\n\n \n Desirable \n\n • Experience within Higher Education.\n, • Knowledge of Office for Students (OfS) regulatory requirements.\n, • Experience working with awarding partners or collaborative provision.\n, • Knowledge of quality assurance frameworks and academic governance.\n, • Experience using SharePoint or other compliance management systems.\n, • Project management qualification or experience (e.g. PRINCE2, Agile or equivalent).\n\n \n Personal Specification \n The successful candidate will demonstrate: \n\n • High levels of integrity, professionalism and accountability.\n, • Excellent attention to detail and organisational skills.\n, • Strong analytical and critical thinking abilities.\n, • A proactive approach to problem-solving and continuous improvement.\n, • Excellent communication and stakeholder management skills.\n, • Ability to work collaboratively across multiple departments.\n, • Commitment to quality, compliance and good governance.\n, • Resilience and the ability to manage competing priorities.\n, • Commitment to Equality, Diversity and Inclusion.\n, • A willingness to learn, develop and contribute to organisational excellence.\n\n \n Why Join Us? \n\n • 28 days annual leave (including bank holidays)\n, • Pension Scheme\n, • Professional development opportunities\n, • Supportive and collaborative working environment\n, • Free onsite parking\n, • Career progression opportunities within the Unibridge Group\n\n \n How to Apply \n If you are passionate about governance, quality assurance and regulatory compliance, we would love to hear from you. \n Apply today and join Green Valley Academy to help strengthen quality, governance and compliance while supporting the delivery of an outstanding higher education experience.

Assessment Delivery Officer \n\n • Department: Quality and Compliance\n, • Location: Green Valley Academy, The Atrium, Burrs Place, Luton, LU1 3BE\n, • Position Type: Permanent, Full-Time\n, • Working Hours: 37.5 hours per week (including a 30-minute paid break)\n, • Working Pattern: Monday to Friday\n, • Reports To: Compliance Manager\n\n \n About Green Valley Academy \n Green Valley Academy, part of the Unibridge Group, is a growing higher education provider committed to delivering high-quality, career-focused education. We work collaboratively with our awarding partners to provide an outstanding student experience, combining academic excellence with practical learning that prepares students for successful careers. \n \n The Role \n The Assessment Delivery Officer is responsible for ensuring the integrity, fairness and regulatory compliance of admissions, entry and preparatory assessment activities across the Academy. The postholder will deliver admissions and entry-related assessments in line with approved procedures, manage the assessment environment and ensure compliance, consistency and integrity throughout the assessment process. \n \n Key Responsibilities \n\n • Deliver presentations and admissions assessments to applicants.\n, • Conduct admissions compliance and application checks at relevant stages.\n, • Maintain and continuously improve assessment delivery processes.\n, • Review documentation and identify, record and report suspicious submissions or activity.\n, • Maintain accurate, complete and auditable admissions and assessment records.\n, • Identify, record and escalate admissions-related risks, concerns or non-compliance.\n, • Support regulatory reporting, audits and quality reviews.\n, • Act as Assessment Compliance Officer, safeguarding academic integrity and applicant welfare.\n, • Ensure full compliance with Academy policies, awarding partner requirements and regulatory standards.\n, • Verify applicant identity checks and other compliance controls.\n, • Produce concise post-session compliance and assessment reports.\n, • Maintain systems for recording assessment and compliance evidence.\n, • Contribute to risk management, audit readiness and continuous quality improvement.\n, • Work collaboratively with Admissions, Academic Services, Quality, Registry and Professional Services teams.\n, • Maintain independence, impartiality, confidentiality and professionalism at all times.\n, • Undertake any other reasonable duties commensurate with the role.\n\n \n Knowledge & Experience \n \n Essential \n\n • Degree (2:1 or above) or equivalent relevant professional experience.\n, • Experience working within regulated or compliance-driven environments.\n, • Experience delivering assessments, training, teaching or structured sessions.\n, • Experience managing controlled assessment or examination environments.\n, • Experience conducting application checks or compliance verification.\n, • Experience maintaining accurate records suitable for audit purposes.\n, • Understanding of fairness, integrity, confidentiality and safeguarding within admissions and assessment processes.\n\n \n Desirable \n\n • Experience within Higher Education.\n, • Knowledge of Office for Students (OfS) requirements and awarding partner regulations.\n, • Experience supporting internal or external quality assurance audits.\n, • Experience using student records or admissions management systems.\n\n \n Skills & Competencies \n\n • Excellent organisational and time management skills.\n, • Strong classroom, assessment or session management skills.\n, • Excellent written and verbal communication skills.\n, • Ability to interpret and consistently apply policies and regulatory requirements.\n, • Strong attention to detail and analytical skills.\n, • Ability to identify risks and exercise sound professional judgement.\n, • High levels of integrity, impartiality and professionalism.\n, • Ability to work independently and collaboratively.\n, • Calm, resilient and able to perform effectively under pressure.\n, • Good IT skills, including Microsoft Office and student information systems.\n\n \n Why Join Us? \n\n • 28 days annual leave (including bank holidays)\n, • Pension Scheme\n, • Professional development and training opportunities\n, • Supportive and collaborative working environment\n, • Free onsite parking\n, • Career progression opportunities within the Unibridge Group\n\n \n How to Apply \n If you are passionate about assessment delivery, quality assurance and maintaining the highest standards of regulatory compliance, we would love to hear from you. \n Apply today and become part of Green Valley Academy, where you will play a key role in delivering fair, secure and high-quality assessment processes while supporting academic excellence and student success. \n