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  • Mechanic
    Mechanic
    19 days ago
    £10–£20 hourly
    Full-time
    Luton

    Job Summary We are seeking a fully qualified mechanic to join our team. The ideal candidate will possess comprehensive mechanical expertise, including the ability to interpret schematics, perform repairs, and conduct maintenance on a variety of equipment. This role requires a dedicated professional capable of delivering high-quality service and ensuring the optimal functioning of machinery and vehicles. The successful applicant will be responsible for diagnosing issues, executing repairs, and providing excellent customer service in a fast-paced environment. Responsibilities • Diagnose mechanical faults using schematics and technical manuals, • Repair and maintain a wide range of equipment and vehicles, ensuring safety and efficiency standards are met, • Utilise hand tools, power tools, and welding equipment to carry out repairs and assembly tasks, • Conduct routine maintenance to prevent breakdowns and extend equipment lifespan, • Perform heavy lifting as required during repair or installation procedures, • Interpret technical drawings and schematics to facilitate accurate repairs, • Assist with the assembly of new machinery or parts as needed, • Provide exceptional customer service by explaining repairs and maintenance procedures clearly to clients, • Ensure all work complies with health and safety regulations and company policies Requirements • Fully qualified mechanic with recognised certification or equivalent experience, • Extensive mechanical knowledge across various systems and machinery, • Proficiency in reading schematics and technical diagrams, • Skilled in the use of hand tools, power tools, welding equipment, and assembly techniques, • Strong background in maintenance, equipment repair, and troubleshooting, • Ability to perform heavy lifting safely and efficiently, • Excellent customer service skills with a professional approach, • Previous experience working with industrial or automotive machinery is desirable, • Ability to work independently or as part of a team in a dynamic environment This role offers an opportunity for a dedicated professional to utilise their skills in a reputable organisation committed to quality service delivery.

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  • IT User Support Technician
    IT User Support Technician
    2 months ago
    £30000–£35000 yearly
    Full-time
    Hatfield

    Digi Technology is seeking a proactive IT User Support Technician to provide essential technical assistance to our retail partners and corporate clients. This role is a key part of our UK operations, ensuring that users of our specialized retail and pharma IT applications remain productive and supported both remotely and onsite at client locations. Key Responsibilities Technical User Support: Act as the primary point of contact for users reporting hardware and software issues via phone, email, and remote support tools. Hardware & Software Maintenance: Install, configure, and troubleshoot user equipment, including PCs, tablets, printers, and retail-specific peripherals. Specialized Application Support: Provide 1st and 2nd line support for users of retail and pharma-specific IT applications, including assistance with SAP user-interfaces and proprietary web applications Mobile & Web App Assistance: Support end-users with the setup and navigation of custom mobile applications, troubleshooting login issues and basic functional glitches. User Acceptance Testing (UAT): Assist the deployment team by conducting functional "user-side" testing on mobile and web app updates to ensure stability and usability before they are rolled out to clients. Technical Documentation: Author and maintain user-facing "How-to" guides, technical FAQs, and internal support logs to facilitate better user self-service. Field Support & Travel: Provide hands-on technical resolution and equipment installation at various client sites across different UK towns as required. Candidate Requirements Education: A Degree in an IT-relevant discipline and/or recognized IT technical certifications. Experience: IT support experience. Prior experience within the Retail or Pharma industries (e.g., supporting POS systems or related software) is a distinct advantage. Technical Skills: Proficiency in Windows and iOS environments, with an understanding of supporting cloud-based and mobile application users. Driving Licence: A Full UK Driving Licence is mandatory, as the role requires regular travel to support users at various UK client sites. Communication: Excellent communication skills. The ability to explain technical concepts to non-technical staff is essential. Proficiency in both English and Urdu is considered an advantage for supporting our diverse client base. Work Style: Comfortable in a hybrid environment, balancing office presence in Hatfield with field-based client visits. Benefits Salary: £30000 to £35000 ( based on qualification and experience) Hybrid working model. Exposure to medium and large corporate systems (SAP) and modern mobile app technology. Travel expenses provided for all client site visits.

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