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Bank Recruiter - Join a Growing, Values-Led Childcare Group \n Hours: 40 Hours - Full-time \n Location: 1 day per week in Welwyn Garden City \n \n Be Valued. Be Supported. Be You. \n Family First is on a mission to become the number one quality childcare provider in the UK. Since starting out with just 4 nurseries in London in 2019, we've grown to over 100 nurseries across the country, without ever losing sight of what matters most: putting families, children and colleagues first. \n We're now looking for a Bank Recruiter to join our team and help us build and maintain a reliable bank of flexible staff across our nursery network. We'd love to hear from agency recruiters looking to make the move in-house, as well as those already working in-house. \n \n Your Benefits \n We believe great outcomes for children start with happy, supported teams. Here's what you'll enjoy: \n\n • Hybrid Working: just 1 day per week in the Welwyn Garden City office, the rest from home\n, • Career Growth: genuine development opportunities within a fast-growing group\n, • Health & Wellbeing Support: confidential helpline and wellbeing resources\n, • Supportive Culture: a warm, collaborative team who live and breathe our INSPIRE values\n, • Company Pension\n\n \n The Role \n As Bank Recruiter, you'll own end-to-end recruitment for our internal staff bank, working closely with Nursery Managers, Area Managers and HR Partners to make sure every nursery has access to flexible cover, in the right place, at the right time. You will: \n\n • Manage the full recruitment lifecycle, from sourcing through to onboarding, for a growing pool of flexible bank workers\n, • Build strong relationships with hiring managers to understand short-notice and ongoing cover needs across the nursery network\n, • Proactively source and pipeline flexible talent through social media, job boards, CV databases and direct attraction methods\n, • Maintain and grow a live bank of ready-to-deploy staff, keeping availability and compliance status up to date\n, • Match bank staff to shifts quickly and accurately, balancing worker preferences with nursery needs\n, • Track recruitment KPIs, including bank fill rates and reduction in reliance on agency cover\n, • Champion diversity, equality and inclusion throughout every stage of the hiring process\n\n \n About You \n You're a confident, tenacious recruiter who genuinely enjoys spotting great talent and building relationships that last. \n Essential: \n\n • Proven experience as a recruiter, with a track record of sourcing and placing quality candidates\n, • Strong understanding of direct sourcing methods, including social media and job boards\n, • Excellent interpersonal, influencing and negotiation skills\n, • Ability to manage multiple vacancies and priorities at once, including high-volume or fast turnaround roles\n\n Desirable: \n\n • Previous experience within a staffing bank, temp desk, or high-volume flexible recruitment environment\n, • Experience recruiting within a governed or high compliance sector (e.g. childcare, education, healthcare, financial services)\n, • Up-to-date knowledge of market mapping, headhunting and talent pipelining\n\n \n Why Join Us? \n As part of the Family First Group, you'll play a genuinely strategic role in shaping how we attract and retain flexible talent across the business, with real scope to influence resourcing strategy and grow your career alongside a company that's still expanding fast. \n \n Apply today and help us find the people who'll help every Family First nursery thrive. \n Family First is committed to safeguarding and protecting the welfare of children and expects all staff and volunteers to share this commitment. Family First Nurseries takes great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

Bank Recruiter - Join a Growing, Values-Led Childcare Group \n Hours: 40 Hours - Full-time \n Location: 1 day per week in Welwyn Garden City \n \n Be Valued. Be Supported. Be You. \n Family First is on a mission to become the number one quality childcare provider in the UK. Since starting out with just 4 nurseries in London in 2019, we've grown to over 100 nurseries across the country, without ever losing sight of what matters most: putting families, children and colleagues first. \n We're now looking for a Bank Recruiter to join our team and help us build and maintain a reliable bank of flexible staff across our nursery network. We'd love to hear from agency recruiters looking to make the move in-house, as well as those already working in-house. \n \n Your Benefits \n We believe great outcomes for children start with happy, supported teams. Here's what you'll enjoy: \n\n • Hybrid Working: just 1 day per week in the Welwyn Garden City office, the rest from home\n, • Career Growth: genuine development opportunities within a fast-growing group\n, • Health & Wellbeing Support: confidential helpline and wellbeing resources\n, • Supportive Culture: a warm, collaborative team who live and breathe our INSPIRE values\n, • Company Pension\n\n \n The Role \n As Bank Recruiter, you'll own end-to-end recruitment for our internal staff bank, working closely with Nursery Managers, Area Managers and HR Partners to make sure every nursery has access to flexible cover, in the right place, at the right time. You will: \n\n • Manage the full recruitment lifecycle, from sourcing through to onboarding, for a growing pool of flexible bank workers\n, • Build strong relationships with hiring managers to understand short-notice and ongoing cover needs across the nursery network\n, • Proactively source and pipeline flexible talent through social media, job boards, CV databases and direct attraction methods\n, • Maintain and grow a live bank of ready-to-deploy staff, keeping availability and compliance status up to date\n, • Match bank staff to shifts quickly and accurately, balancing worker preferences with nursery needs\n, • Track recruitment KPIs, including bank fill rates and reduction in reliance on agency cover\n, • Champion diversity, equality and inclusion throughout every stage of the hiring process\n\n \n About You \n You're a confident, tenacious recruiter who genuinely enjoys spotting great talent and building relationships that last. \n Essential: \n\n • Proven experience as a recruiter, with a track record of sourcing and placing quality candidates\n, • Strong understanding of direct sourcing methods, including social media and job boards\n, • Excellent interpersonal, influencing and negotiation skills\n, • Ability to manage multiple vacancies and priorities at once, including high-volume or fast turnaround roles\n\n Desirable: \n\n • Previous experience within a staffing bank, temp desk, or high-volume flexible recruitment environment\n, • Experience recruiting within a governed or high compliance sector (e.g. childcare, education, healthcare, financial services)\n, • Up-to-date knowledge of market mapping, headhunting and talent pipelining\n\n \n Why Join Us? \n As part of the Family First Group, you'll play a genuinely strategic role in shaping how we attract and retain flexible talent across the business, with real scope to influence resourcing strategy and grow your career alongside a company that's still expanding fast. \n \n Apply today and help us find the people who'll help every Family First nursery thrive. \n Family First is committed to safeguarding and protecting the welfare of children and expects all staff and volunteers to share this commitment. Family First Nurseries takes great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPEWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successStreetworks CoordinatorThe RoleAs our Streetworks Coordinator, you will work with the team to ensure that works are carried out in accordance with the New Roads and Street Works Act 1991 (NRSWA). Assisting project teams, local authorities, and clients.You will be integral in the Regional Street Works team, supporting the delivery of our clients responsibilities under the New Roads and Street Works Act.Key ResponsibilitiesYou will be responsible for issuing new Streetworks permits to the Street Manager system and managing each permit to its conclusionMaintaining awareness of commitments and undertakings and support efforts to manage the requirements to avoid breaches of legislation and complianceMaintain up-to-date and accurate schedule requirementsCo-ordinating with other 3rd parties, e.g., Parking suspensions, Bus Stop suspensions, Road Closures, etcCoordinating and administering Section 50 licensesAnalysing and responding to FPN's and Section 74 chargesCompiling reports for proposed and in-progress works where requiredProvide support and input into the company KPIsRespond to Highway Authority comments and modification requestsParticipate and support the project teams in project and programme planning and progress meetingsIdentify and maintain programme and schedule interface activities relating to NRSWA and the projectAll other duties necessary for the successful completion of a project alongside the Project teamBuild collaborative relationships internally and with the Client, to deliver business objectives, targets, and outcomesEngage in business improvements with regional teams and participation in review meetings/workshopsMonthly commercial and project review of schemesAudit complianceAbout youEssentialGood working knowledge of the Microsoft suite of packagesAbility to communicate at all levelsGood interpersonal and people management skillsAbility to work well with others in a team and on their ownThorough attention to detailGood knowledge and experience in New Roads and Street WorksDesirableStrong organisational skillsAn ability to work proactively, accurately and to deadlinesThe appropriate candidate must be assertive and confident when liaising with Project Managers, Local Authorities, and other stakeholdersCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsWould you like to know more?Please contact our Recruitment team viaTPBN1_UKTJ

About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPEWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successQuality Assurance CoachThe RoleThe role of a Quality Assurance Coach is to support and champion our operational Project Teams and Black Hat Supervisors in delivering projects to the highest quality standards.Reporting across the region, you will provide coaching, mentoring, and practical guidance to ensure quality requirements are understood and effectively implemented throughout the project lifecycle, particularly during delivery and close-out phases. Through regular inspections, site visits, and one-to-one engagement, you will help teams to deliver right-first-time outcomes, reduce defects, rework and identify and address quality risks while promoting a culture of continuous improvement.Working closely with the Central Quality Function, you will support quality investigations, drive corrective actions, ensure compliance with ISO 9001 and client requirements, and lead initiatives that improve project quality performance and operational excellence.Key ResponsibilitiesQuality coaching and leadershipCoach and support Project Managers, Site Managers, Engineers, Supervisors, and operatives in the application of quality management processesPromote a culture of "Build it Right First Time" across all stages of project deliveryDeliver quality briefings, workshops, toolbox talks, and lessons learned sessionsDevelop quality awareness and competence throughout project delivery teamsAct as a trusted advisor on quality requirements, standards, and expectationsAssurance and complianceUndertake planned quality assurance reviews, inspections, and surveillance activities across projects and frameworksVerify compliance with project specifications, contract requirements, Inspection & Test Plans (ITPs), Works Information, and relevant industry standardsMonitor adherence to company Integrated Management Systems and ISO 9001 requirements and client specifications and standardsSupport project teams in developing and implementing Inspection and Test Plans (ITPs), Quality Plans, Roles and Responsibilities, and associated documentationReview quality records and documentation to ensure completeness, accuracy, and traceabilityAssess the effectiveness of project quality controls and identify opportunities for improvementNon-conforming product managementSupport the investigation of quality issues, defects, complaints, and non-conforming products (NCP)Guide project teams to identify corrective and preventative actions, or Non-Conforming ProductsMonitor action completion and verify effectiveness of improvements implementedIdentify recurring trends and support organisational learning initiativesContinuous improvementAnalyse quality performance data and audit and inspection findings to identify improvement opportunitiesShare lessons learned and best practices across business units and project teamsSupport development and implementation of quality improvement plansContribute to the review and enhancement of quality procedures, standards, and assurance processesSupport the production of Quality Alerts following quality-related incidents and poor-quality standards identified on-siteSupport the production of Quality Best Practice Bulletins and communicate to the Region on a quarterly frequencyStakeholder engagementBuild strong working relationships with clients, project teams, designers, subcontractors, suppliers, and delivery partnersSupport project teams during client, Quality Assurance Reviews and AuditsAct as an ambassador for quality excellence throughout the organisationCollaborate with Health, Safety, Environment, and Operational teams to ensure integrated compliance and performance, and achievement of quality objectivesPromote a positive quality culture throughout the businessGovernance and reportingProduce clear inspection, and assurance reports with practical recommendationsMonitor project quality performance against key metrics and objectivesProvide regular feedback to Central Quality function, and operational leadership teamsSupport management reviews and reporting requirementsAbout youEssentialProven experience within civil engineering, infrastructure, utilities, highways, rail, water, energy, or major projectsStrong understanding of construction quality assurance and quality control processesKnowledge of ISO 9001 Quality Management SystemsExperience undertaking audits, inspections, and assurance activitiesUnderstanding of Inspection & Test Plans (ITPs), quality documentation, and project recordsExcellent coaching, facilitation, and influencing skills, including Ability to challenge constructively and drive positive behavioural changeAbility to work independently across multiple projects and locationsAbility to analyse trends and identify improvement opportunitiesStrong report writing and communication skillsFull UK driving licenceDesirableLead Auditor or Internal Auditor qualificationMembership of CQI, ICE, CIHT, or similar professional bodyHNC/HND or Degree in Civil Engineering, Construction Management, or related disciplineExperience working on National Highways, water, rail, utilities, or major infrastructure frameworksRoot Cause Analysis and Continuous Improvement trainingKnowledge of ISO 14001 and ISO 45001 management systemsCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsTPBN1_UKTJ

About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPEWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successHSE Performance CoachThe RoleTo coach and enhance a positive culture around Health, Safety and Environment with direct and in-directly employed workforce.Key ResponsibilitiesCoach and support teams in service avoidance best practices, including promoting safe excavation practices, utility detection techniques, permit controls, and compliance with HSG47 requirementsAttend site to monitor and advise personnel on healthy and safe working practicesCarry out training and toolbox talks as required or where a specific training need is identifiedWork with site managers to communicate method statements, safe working systems and risk assessmentsDiscuss construction methods and occupational health, wellbeing and safety systems to determine level of awareness and encourage improvement ideasAttend site and regional health and safety committee meetings and report back where appropriateCommunicate the importance of adhering to Health and Safety policies and procedures, and the near-miss procedureLiaise with the HSE Advisor to review inspection reports to monitor any outstanding actionsCarry out follow-up inspections and visit sites to check on process reporting the progress to ManagersConduct relevant focused site inspections in line with Company and legislative requirementsPromote Front Foot Safety Initiatives with the workforceRegularly promote the Barhale Take 5 principle of proactive safety culture by encouraging employees to stop and review tasks when uncertain or where safety concerns exist, and by raising awareness of risks faced by personnel working in areas deemed as dangerous also known as the Line of Fire within BarhaleSupport the delivery of the Be Health, Be Safe & Be Alert programme as directed by the HSE Advisor with the workforceEncourage the adoption of safety best practices identified across other sitesStrengthen behavioural safety programme with workforceRegularly review all Health and Safety policies and procedures to ensure information is retained and make recommendations for improvement where appropriateAgree learning and development objectives with Regional Manager and Head of Training and take responsibility to ensure that appropriate training takes placeDrive the identification and management of changing site conditions that may increase HSE risks, including changes to design scope, personnel, equipment, work methodologies, weather conditions, and workforce health, ensuring appropriate risk reviews and controls are implemented at gang level, including operative skin surveysMonitor operational workforce fatigue and raise awarenessRaise musculoskeletal awareness with the workforceSupport Occupational Health and Wellbeing initiatives, including respiratory health and noise-at-work programmes, through awareness campaigns, Toolbox Talks (TBTs), workplace assessments, and compliance monitoringPromote Health and Wellbeing near miss reportingEncourage the adoption of Occupational Health Good Practices from other sitesMonitor compliance with environmental aspect and impact assessmentsFoster a culture of environmental responsibility among the workforceCheck practical environmental compliance I.e. spill management, refuelling, spill response, over-pumping operations, desilting, waste controlIncrease awareness and participation in on-site recycling and reuse initiatives to reduce waste and improve environmental performanceDrive energy reduction on site through the adoption of fuel-saving measures, energy-efficient working practices, and workforce-led improvement initiativesAbout youEssentialPrevious experience working within Health, Safety and Environment (HSE) roleExcellent communication and active listening skillsStrong coaching and mentoring abilitiesAbility to influence and engage stakeholders at all levelsExperience in service avoidanceDesirableFormal coaching qualification or experienceKnowledge of the Companys core activities, including pipe-laying, tunnelling and shaft sinkingCSCS cardSMSTSEnvironmental Awareness Training (1/2 day)2-day service avoidanceNRSWA SupervisorManual handlingConfined space high risk categoryCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsTPBN1_UKTJ

About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPECompany Website:https://www.barhale.co.uk/Company Showcase Video:https://youtu.be/ufRG5xgM8MWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successSite Agent/ManagerThe RoleThe Site Agent will be responsible for managing the construction site to achieve the required project delivery in line with customers objectives, while maintaining standards of health and safety, quality, environmental impact, and cost control. You will be responsible for delivering various projects to the specified quality, within the required programme, and with maximum commercial performance.The successful candidate will work closely with the Contracts Manager/Project Manager, engineers, and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.Key ResponsibilitiesSite ManagementOverall responsibility for the successful delivery of various projects in the Civils and Water sectorsDeliver the work to the specified quality without defectsWhen required, lead a team of Sub Agents, Engineers, and Foremen to deliver the work safely without environmental incidents, and to the specified quality.Ensure production and implementation of Project Plans, RAMS, and ITP as well as Waste Management Plans, when specified, in line with Company proceduresEnsure the commercial performance of the contract is maximisedProduce and manage the project construction programme as well as produce a 2-week look-ahead.Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasksClient interfaceUndertake an ambassadorial role representing the business to customers, the public and official bodiesDeliver product to customer requirements and satisfactionCost controlPopulate and manage the Barhale cost plan for the projectMaximise project valueEnsure detailed site diaries/records are completedMaintain commercial tension to drive out cost and challenge the status quoEndeavour to spot and highlight value engineering opportunitiesReportingProduce good quality, accurate monthly reports internally and for the ClientChair weekly site meetings in line with Company proceduresAbout youEssentialExperience of working within Civil Engineering and as a Site Agent for a contractor, delivering projects in a highly regulated environmentWorking knowledge of contract conditions, CDM regulations, Design Management, Programme and Risk Management and cost control, including forecasting, actual cost, and value reportingGood knowledge of specifications and testing regimes relevant to general civil engineeringDegree/HNC in Civil Engineering, or equivalentCSCS MandatoryIOSH Managing Safely or SMSTSTemporary works CoordinatorConfined space trainingExcellent communication, people, and team management skillsAbility to challenge designs and resolve problems to a conclusionAbility to demonstrate the right behaviours and lead the team to ensure the culture is in line with our Company valuesDesirableCEng MICE, or equivalentKnowledge of Primavera P6 softwareUnderstanding of JCT and NEC forms of contractCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsWould you like to know more?Please contact our Recruitment team viaTPBN1UKTJ

Please note this is a fixed term contract for 12 months to cover maternity.About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPEWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successMarketing ExecutiveThe RoleThe purpose of this role is to provide support to the Business Development, Marketing and Communications team by providing robust administration, coordination and task management across areas such as industry awards and events, client satisfaction, customer feedback, communications, memberships and managing our social value activities within the Southern Region.Key ResponsibilitiesIndustry awardsResearch into and maintain records detailing industry awards to provide useful documents for both looking ahead to future award entries and also prompting current entry discussions.Coordinate meetings to progress written submissions, supporting documents and follow-up judging requirements, such as presentations.Conduct the final submission through the required route e.g. online portal, email etc.Industry eventsMaintain a tracker of upcoming events and as event dates are agreed, distribute the details to those relevant to determine interest in attending.Assist with registrations of events, such as conferences, where required.Coordinate aspects of industry dinner attendance such as invitations to guests, liaison with external event organisers to ensure they have all necessary guest information, hotel bookings etc.Ensure costs are captured for budgetary purposes.Client and customer satisfaction/feedbackCoordinate a monthly client satisfaction feedback process to prompt reviews to be arranged with relevant client contacts when they are due.Log client satisfaction review scores to feed into company KPIs.Capture actions identified during the client satisfaction review process and coordinate discussions regarding follow-up and close-out.Log all end customer/member of public contacts e.g. complaints/praise/enquiries and ensure they are actioned and closed out by those applicable.CommunicationsCreate social media posts to promote attendance at certain events, share social value stories and, in the event that industry awards submissions are successful, share the news internally, on the company website and on social media platforms.Contribute towards the internal Barhale News newsletter through logging of potential content, drafting and proofreading.Assist with the distribution of the external Barhale Today newsletter to client contacts.Help the team to manage the shared communications mailbox.Take part in communications meetings, in particular related to social media and customer communications.Assist with the running of the monthly companywide photography competition.Memberships and accreditationsCarry out monthly and ad hoc processes to keep on top of membership and accreditation renewals.File and update the company website when new membership certificates are obtained.Social valueKeep a log of all social value activities/data for the Southern Region, in order to feed into companywide tracking/reporting.Promote and share details where required, both internally and externally.GeneralParticipate in and keep records of actions coming from AMP9 preparation meetings.Assist with the creation of the monthly board report.Make payments for events, award submissions, charity donations, memberships and accreditations, subscriptions and general invoices etc.About youEssentialExperience of collating information for document compilation and productionHigh standard of written EnglishStrong attention to detailGood communication skills, including professional telephone mannerAbility to liaise with staff/operatives of all levels within the CompanyProficient with Microsoft Office, InDesign a bonusPositive and confident, with drive, enthusaism and passionGood organisational skills with a methodical/systematic approachAbility to work in a team and also on own, using own initiativeExcellent time management skills, with ability to work to tight deadlinesDesirableExperience in a similar roleCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsWould you like to know more?Please contact our Recruitment team viaTPBN1_UKTJ

About BarhaleWho are Barhale?Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:WaterTransportBuilt environmentEnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:TunnellingMEICATemporary and permanent designSteel-fabricationSigns (design and fabrication)Health & safety equipment and products, including PPEWhy join Barhale?As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.Job security, long-term secured work through various frameworks and large infrastructure schemesA broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clientsStrong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our successCustomer and Stakeholder AdvisorThe RoleTo provide customer service to all stakeholders, which aligns with Barhales 3 Pillars Sustainability Model of Profit, Safety, and Environment. The post holder will work collaboratively with our clients to support a region-wide customer strategy, to guide project-specific customer plans.Key ResponsibilitiesStrategyEstablish and maintain a good working relationship with our clients to define and support the customer strategyContribute to the development and implementation of the customer strategy through analysis of performanceTo assist customer management processes by listening to the voice of the customer during the planning and delivery stages of the projectReporting to the Manager and supporting them in successfully implementing our client dutiesInsights and AnalysisMeasure the customer experience that impacts our CMex/DMex and NPS measures to produce valuable insights and to identify customer trends.To ensure that our customer action plan maximises the customer experience and meets local community needsMonitoring and measuring of customer satisfaction KPIsBe responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teamsCreate and develop case studies based on initiatives, activities and engagementsPerformanceEngage with the Clients Customer Challenge Group to develop and improve the customer relationshipSupport the development of Power BI Apps to analyse/collate/communicate data through digital portalsWork closely with our clients and Barhales team to develop/share digital methods (Twitter/blogs/apps) to allow customers to engage and gain valuable customer insightsTo work with the design and delivery team to ensure project deliverables provide an excellent customer experienceFollow and promote the Barhale customer handbook and ensure that the handbook guidelines are followed by site and operational teams; support in developing and updating the Barhale customer handbookWork collaboratively with stakeholders to align on methodologies and insights to achieve an excellent customer experienceCommunity and EngagementSupport Clients with their customer engagement targets and promote and implement key messages in local communitiesTake a proactive approach in promoting civil engineering as a career choice to schools and colleges by attending and delivering STEM eventsEngagement with the local community by visiting the areas to identify issues with services, access, vulnerable people, landlords/owners, and stakeholdersLiaise with the local community regarding project plans to keep residents and members of the public up to date with project developments and measure project plan performanceShare knowledge and provide training when applicable with the site team regarding good public relations through our valuesIdentify and deliver social value initiatives in relation to projects, but not limited to thisAbout youEssentialPrevious experience working within a Customer/Community-focused positionProficient in delivering service improvementsAccomplished in research insight and analytics, with the ability to present the dataGood interpersonal, organisational, communication and time management skillsAbility to show empathy and understanding of customer needsProficient with the Microsoft suite of packagesGood social media skills with the ability to develop engaging and timely updates on project development across varied communication platformsAbility to work collaboratively and effectively within a teamDesirableDegree or equivalent in Customer Services, Mass Communications, social media and/or MarketingCaring and investing in youOur values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company.As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.From the moment you join us, your well-being and career aspirations will be supported by.Competitive salaryCompany PensionLife AssurancePrivate Medical25 days of annual leave in addition to 8 public bank holidays and loyalty days8 hours volunteeringEmployee Assistance Programme to support your mental, physiological and financial wellbeingFlexible benefits via salary sacrificeCompany car/green car scheme/car allowance/Van (dependent on position)Leadership & management training and coachingRegular line management engagement and appraisal to support your career progressionDevelopment supported by internal and externally delivered trainingContinuous service awardsTPBN1_UKTJ

Job Title:- Drylining Estimator Location- Hertfordshire Type:- Perm Salary:- Negotiable With a turnover of over £30 million, one of UK’S leading Specialist Contractors are looking for a Drylinning Estimator to join their growing team. The ideal candidate must have a minimum of 5-7 years’ experience within Construction Industry • Produce accurate, competitive cost estimates based on technical drawings and specifications., • Collaborate with clients, architects, and contractors to clarify project requirements and resolve queries., • Prepare and submit tenders while ensuring all deadlines are met., • Source and negotiate competitive pricing with subcontractors and suppliers., • Maintain detailed records of estimates, tender submissions, and client feedback. Ideal candidate must be immediately available, or a month's notice must be able to travel to Hertfordshire or be locallly based and must have 5-7 years Drylining Estimating experience. Should you meet the above requirements, please send your updated CV to the email below

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Quality Assurance Coach The Role The role of a Quality Assurance Coach is to support and champion our operational Project Teams and Black Hat Supervisors in delivering projects to the highest quality standards. Reporting across the region, you will provide coaching, mentoring, and practical guidance to ensure quality requirements are understood and effectively implemented throughout the project lifecycle, particularly during delivery and close-out phases. Through regular inspections, site visits, and one-to-one engagement, you will help teams to deliver right-first-time outcomes, reduce defects, rework and identify and address quality risks while promoting a culture of continuous improvement. Working closely with the Central Quality Function, you will support quality investigations, drive corrective actions, ensure compliance with ISO 9001 and client requirements, and lead initiatives that improve project quality performance and operational excellence. Key Responsibilities Quality coaching and leadership Coach and support Project Managers, Site Managers, Engineers, Supervisors, and operatives in the application of quality management processes Promote a culture of "Build it Right First Time" across all stages of project delivery Deliver quality briefings, workshops, toolbox talks, and lessons learned sessions Develop quality awareness and competence throughout project delivery teams Act as a trusted advisor on quality requirements, standards, and expectationsAssurance and compliance Undertake planned quality assurance reviews, inspections, and surveillance activities across projects and frameworks Verify compliance with project specifications, contract requirements, Inspection & Test Plans (ITPs), Works Information, and relevant industry standards Monitor adherence to company Integrated Management Systems and ISO 9001 requirements and client specifications and standards Support project teams in developing and implementing Inspection and Test Plans (ITPs), Quality Plans, Roles and Responsibilities, and associated documentation Review quality records and documentation to ensure completeness, accuracy, and traceability Assess the effectiveness of project quality controls and identify opportunities for improvementNon-conforming product management Support the investigation of quality issues, defects, complaints, and non-conforming products (NCP) Guide project teams to identify corrective and preventative actions, or Non-Conforming Products Monitor action completion and verify effectiveness of improvements implemented Identify recurring trends and support organisational learning initiatives Continuous improvement Analyse quality performance data and audit and inspection findings to identify improvement opportunities Share lessons learned and best practices across business units and project teams Support development and implementation of quality improvement plans Contribute to the review and enhancement of quality procedures, standards, and assurance processes Support the production of Quality Alerts following quality-related incidents and poor-quality standards identified on-site Support the production of Quality Best Practice Bulletins and communicate to the Region on a quarterly frequency Stakeholder engagement Build strong working relationships with clients, project teams, designers, subcontractors, suppliers, and delivery partners Support project teams during client, Quality Assurance Reviews and Audits Act as an ambassador for quality excellence throughout the organisation Collaborate with Health, Safety, Environment, and Operational teams to ensure integrated compliance and performance, and achievement of quality objectives Promote a positive quality culture throughout the business Governance and reporting Produce clear inspection, and assurance reports with practical recommendations Monitor project quality performance against key metrics and objectives Provide regular feedback to Central Quality function, and operational leadership teams Support management reviews and reporting requirementsAbout you Essential Proven experience within civil engineering, infrastructure, utilities, highways, rail, water, energy, or major projects Strong understanding of construction quality assurance and quality control processes Knowledge of ISO 9001 Quality Management Systems Experience undertaking audits, inspections, and assurance activities Understanding of Inspection & Test Plans (ITPs), quality documentation, and project records Excellent coaching, facilitation, and influencing skills, including Ability to challenge constructively and drive positive behavioural change Ability to work independently across multiple projects and locations Ability to analyse trends and identify improvement opportunities Strong report writing and communication skills Full UK driving licenceDesirable Lead Auditor or Internal Auditor qualification Membership of CQI, ICE, CIHT, or similar professional body HNC/HND or Degree in Civil Engineering, Construction Management, or related discipline Experience working on National Highways, water, rail, utilities, or major infrastructure frameworks Root Cause Analysis and Continuous Improvement training Knowledge of ISO 14001 and ISO 45001 management systemsCaring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards

Please note this is a fixed term contract for 12 months to cover maternity. About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Customer and Stakeholder Advisor The Role To provide customer service to all stakeholders, which aligns with Barhale’s 3 Pillars Sustainability Model of Profit, Safety, and Environment. The post holder will work collaboratively with our clients to support a region-wide customer strategy, to guide project-specific customer plans. Key Responsibilities Strategy Establish and maintain a good working relationship with our clients to define and support the customer strategy Contribute to the development and implementation of the customer strategy through analysis of performance To assist customer management processes by listening to the voice of the customer during the planning and delivery stages of the project Reporting to the Manager and supporting them in successfully implementing our client duties Insights and Analysis Measure the customer experience that impacts our CMex/DMex and NPS measures to produce valuable insights and to identify customer trends. To ensure that our customer action plan maximises the customer experience and meets local community needs Monitoring and measuring of customer satisfaction KPIs Be responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teams Create and develop case studies based on initiatives, activities and engagements Performance Engage with the Client’s Customer Challenge Group to develop and improve the customer relationship Support the development of Power BI Apps to analyse/collate/communicate data through digital portals Work closely with our clients and Barhale’s team to develop/share digital methods (Twitter/blogs/apps) to allow customers to engage and gain valuable customer insights To work with the design and delivery team to ensure project deliverables provide an excellent customer experience Follow and promote the Barhale customer handbook and ensure that the handbook guidelines are followed by site and operational teams; support in developing and updating the Barhale customer handbook Work collaboratively with stakeholders to align on methodologies and insights to achieve an excellent customer experience Community and Engagement Support Clients with their customer engagement targets and promote and implement key messages in local communities Take a proactive approach in promoting civil engineering as a career choice to schools and colleges by attending and delivering STEM events Engagement with the local community by visiting the areas to identify issues with services, access, vulnerable people, landlords/owners, and stakeholders Liaise with the local community regarding project plans to keep residents and members of the public up to date with project developments and measure project plan performance Share knowledge and provide training when applicable with the site team regarding good public relations through our values Identify and deliver social value initiatives in relation to projects, but not limited to thisAbout you Essential Previous experience working within a Customer/Community-focused position Proficient in delivering service improvements Accomplished in research insight and analytics, with the ability to present the data Good interpersonal, organisational, communication and time management skills Ability to show empathy and understanding of customer needs Proficient with the Microsoft suite of packages Good social media skills with the ability to develop engaging and timely updates on project development across varied communication platforms Ability to work collaboratively and effectively within a teamDesirable Degree or equivalent in Customer Services, Mass Communications, social media and/or MarketingCaring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards

Delivering with Uber Eats offers a flexible way of making money. See how delivering with the Uber app can help you make money flexibly. A smartphone (for navigation and delivery app use).

Delivering with Uber Eats offers a flexible way of making money. See how delivering with the Uber app can help you make money flexibly. A smartphone (for navigation and delivery app use).

Delivering with Uber Eats offers a flexible way of making money. See how delivering with the Uber app can help you make money flexibly. A smartphone (for navigation and delivery app use).

Delivering with Uber Eats offers a flexible way of making money. See how delivering with the Uber app can help you make money flexibly. A smartphone (for navigation and delivery app use).

Delivering with Uber Eats offers a flexible way of making money. See how delivering with the Uber app can help you make money flexibly. A smartphone (for navigation and delivery app use).