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System Implementation Lead Location: Hybrid – Hertfordshire HQ with travel to school sites across our growing south-east region and increasingly national presence, as required. Salary Range: £39,809 - £42,971 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. HCL has its own Citrus technology product which supports allergen food safety management for pupils and food ordering for parents, and which we have a strong and committed roadmap to develop further. The System Implementation Lead is the market-facing ambassador of the Citrus platform. They ensure every school, parent community, kitchen, and HCL contract manager experiences a smooth, confident and high-quality “one-stop-shop” experience of Citrus our in-house developed industry leading school food ordering and management system. The role offers a unique opportunity to impact the health and well-being of children while championing HCL's mission to make food a vital part of the educational experience. Citrus Customer Mobilisation • Work with the Project Manager and school facing colleagues to ensure smooth delivery and implementation of the Citrus product., • Conduct school operational readiness checks including hardware commissioning, Wi-Fi viability, device login validation and general site readiness., • Deliver user onboarding for school office staff and other relevant users., • Support parent communication and activation steps with the Operations Managers to ensure a smooth go-live., • Lead go-live preparation and on-the-day support, ensuring operational confidence across all user groups., • Provide structured mobilisation-phase hypercare and complete mobilisation only when stability, satisfaction, and agreed success measures are met., • Maintain accurate mobilisation status and communicate risks and issues to the Project Manager Client Expereience Management • Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers, and internal teams., • Support schools in understanding key Citrus processes, ensuring confidence in day-to-day operations., • Assists in the triage of mobilisation-phase issues, directing school environment issues to the Support Desk or school ICT, workflow and training gaps, and any platform defects to the Citrus Platform Specialist., • Collaborate with the Project Manager to ensure Citrus delivery aligns with wider customer mobilisation activity. Operational Support • Ensure schools understand their own and parent activities and are fully prepared for them Product Development Support: • Provide real-world field feedback to inform Citrus improvements, surfacing user behaviour, usability challenges, and opportunities for improvement and simplification., • Work with the Citrus Platform Specialist and Product team to channel school and parent insights into continuous improvement. This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this role and department. Qualifications • Experience in system deployment roll outs, • Project management training undertaken, with project management qualification desirable but not essential. Skills & Competencies • Experience of using project management tools., • Able to work independently as well as part of a team., • Able to work within a matrix management structure, directing colleagues where necessary to achieve goals., • Strong organisational and time management skills with the ability to lead multiple go-lives in parallel., • Excellent communication and stakeholder engagement abilities with non-technical users., • Understanding of data privacy principles from an operational user-handling perspective., • Problem-solving mindset, adaptable, with strong customer empathy and attention to detail., • There will be very regular travel to school sites and so access to a car and the ability to travel independently is essential. You will require business car insurance to fulfil this role. Experience Requirements • Proven experience in SaaS onboarding, service delivery, or client-facing solution implementation roles., • Experience working with non-technical user groups, ideally in education, public sector or operational environments desirable., • Fluency with using Microsoft Office Suite. Behaviours / Cultural Fit • “Can Do One Stop Shop” attitude, • Customer-first mindset, focused on delivering agreed promises., • Highly adept at problem solving to ensure the highest level of customer outcomes for each mobilisation., • Collaborative and adaptable, working across boundaries., • Genuine passion for improving school food experiences and wellbeing. This role will work within school environments and so a DBS check will be carried out. Apply Now

Traditional Pizza Chef Hertfordshire Salary: Up to £35,000 per annum Contract: Full Time, Permanent Live-in Accommodation Available (£125 per week) Overview An exciting opportunity has become available for an experienced Traditional Pizza Chef to join a well-established countryside hospitality venue in Hertfordshire. This role centres around delivering exceptional artisan pizzas from a dedicated pizza van, catering predominantly for weddings, private events, and functions. We are looking for someone with genuine traditional pizza experience who understands the craft from dough preparation through to service and has proven experience working with and maintaining a wood-fired oven. The Role You will take ownership of the pizza operation and play a key part in creating memorable guest experiences at weddings and events. This is a hands-on position requiring strong preparation skills, organisation, and the ability to maintain quality during busy service periods. You will be responsible for producing fresh dough, preparing ingredients, operating the wood-fired oven efficiently, and delivering consistently high standards of food quality and presentation. Key Responsibilities

You will be involved in all aspects of food preparation and service, working closely with an experienced Head Chef and Senior Sous Chef to maintain exceptional standar. Chef de Partie Fine Dining Restaurant. An exciting opportunity has arisen for a talented and ambitious Chef de Partie to join the

Chef de Partie Fresh Food & Events Kitchen Location: Hertfordshire Salary: £35,000 per annum + Tronc Contract: Full-Time, Permanent Live-In Accommodation Available Overview An exciting opportunity has arisen for a talented Chef de Partie to join a thriving kitchen operation within a prestigious country estate in Hertfordshire. This role offers the opportunity to work across both a busy seasonal restaurant and a diverse events operation, providing excellent variety and exposure to different styles of service. The kitchen focuses on fresh, seasonal, light dishes using quality ingredients, alongside weddings, private events, and estate functions throughout the year. This position would suit an adaptable and ambitious Chef de Partie who enjoys working in a fast-paced environment and is looking to further develop their skills within a progressive culinary team. The Role Working across both the Granary Kitchen and the estate's events division, you will be responsible for delivering high-quality food across restaurant service, weddings, private dining, and larger functions. The successful candidate will be a quick thinker with excellent organisational skills, strong knife skills, and the ability to manage multiple priorities effectively. Previous experience of volume cooking is essential, alongside a passion for fresh food and seasonal ingredients. Working hours vary throughout the week, with a mixture of daytime and evening shifts. Most shifts typically finish by 9:00pm, offering a better work-life balance than many hospitality operations. Key Responsibilities Running your designated section during service. Preparing and cooking fresh, seasonal dishes to a consistently high standard. Supporting restaurant service and large-scale events operations. Assisting with wedding, conference, and private dining functions. Maintaining excellent food presentation and quality standards. Working efficiently under pressure during busy service periods. Ensuring food safety and hygiene standards are maintained at all times. Contributing positively to a professional and collaborative kitchen team. Key Requirements Previous experience as a Chef de Partie within a quality fresh food environment. Experience working with seasonal ingredients and modern British cuisine. Good volume cooking experience within busy kitchens or events operations. Strong knife skills and excellent food preparation techniques. Exceptional time management and organisational abilities. Adaptable approach and ability to think quickly under pressure. Stable and progressive career history demonstrating commitment and development. Passion for fresh food, quality ingredients, and continuous improvement. Please note that this role is best suited to chefs who have built their experience within reputable permanent positions and can demonstrate clear progression throughout their career. What's On Offer Salary of £35,000 per annum. Generous tronc scheme. Live-in accommodation available. Opportunity to work across both restaurant and events operations. Exposure to weddings, private dining, and large-scale functions. Predominantly early finishes compared with many hospitality roles. Excellent career development opportunities within a respected estate operation. If you are a motivated Chef de Partie with strong fresh food experience, excellent organisational skills, and a passion for seasonal cooking, we would love to hear from you. CVs in English (Word or PDF format only). Important Notes: Applications should be made by email or phone. Applications should be in Word format only and in ENGLISH! DDH Recruitment Ltd does not charge work seekers for its services. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible. TPBN1_UKCT

Pub Chef Welwyn, Hertfordshire Salary: £32,000 per annum + High Tips Permanent, Full-Time Position Live-in Accommodation Available (£100 per week) An exciting opportunity has arisen for a hands-on Pub Chef to join the kitchen team within a busy and well-established countryside pub located on a stunning farm estate in Hertfordshire. This role would suit an experienced Senior Chef de Partie, Junior Sous Chef or Sous Chef who genuinely enjoys cooking fresh pub food without the pressures of back-office management responsibilities. The kitchen management team oversee all ordering, stock control, rota planning and administration, allowing you to focus entirely on service and producing quality dishes consistently. The operation serves a busy all-day menu focused around classic British pub fare using fresh ingredients, with a strong emphasis on consistency, pace and quality during high-volume periods. Key Responsibilities Preparing and cooking fresh pub dishes to a consistently high standard. Working across all kitchen sections during busy services. Supporting smooth day-to-day kitchen operations. Maintaining excellent food hygiene and kitchen cleanliness standards. Assisting with prep, service and maintaining stock organisation within the kitchen. Working closely with the senior kitchen team during busy service periods. Ensuring dishes are presented correctly and in line with company standards. Supporting junior members of the brigade where required. Key Requirements Previous experience within a fresh food pub, restaurant or hotel kitchen. Comfortable working in a fast-paced, hands-on kitchen environment. Strong understanding of fresh food preparation and service. Reliable, hardworking and organised approach. Able to work well under pressure during busy service periods. Good all-round kitchen skills across multiple sections. Strong knowledge of food hygiene and kitchen safety standards. This is an ideal opportunity for a chef who enjoys being on the tools and cooking quality food without the added pressures of paperwork, ordering, staffing rotas or office-based management duties. The company offers a supportive working environment, strong tips and live-in accommodation for those relocating. To apply for this position, please send your CV in English (Word or PDF format only). Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible. TPBN1_UKCT