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We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch. What we are looking for: The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events
Location newcross road london looking for manager or assistant manager who can take calls & comminicate to the two drivers company have for now it’s a logistics company and we need online orders done by you and if you have experience of marketing will be appriciated
Join the Team at Nest, Bishopsgate - Host Opportunity Are you ready to experience something different? Urban Pubs and Bars is seeking an experienced Host for our stunning venue, Nest in Bishopsgate. We’re looking for a proactive, driven individual with a bubbly personality and a knack for sales. Key Responsibilities: Reservations Management: Handle bookings, process payments, and manage pre-orders with efficiency and accuracy. Table Planning: Arrange the seating plan and provide clear, concise briefings to the team to ensure smooth service. Guest Reception: Offer a warm and welcoming experience by greeting guests upon arrival and assisting with any inquiries. Sales Initiatives: Take the lead on proactive sales efforts to maximize reservations and enhance the guest experience. Business Development: Establish and cultivate new business connections to drive venue growth and community engagement. Social Media Support: Assist in managing social media channels to boost the venue's online presence and attract new clientele. If you have a passion for hospitality, love creating memorable experiences, and have a flair for building connections, we want to hear from you!
Kitchen Manager – Breakfast, Lunch & Dinner Restaurant 📍 Location: Chalk Farm, London 👨🍳 Full-time, Permanent 💷 Salary: up to £32,500 per year (depending on experience) plus TRONC We’re looking for an experienced and hands-on Kitchen Manager to lead our busy all-day diner serving breakfast, lunch, and dinner. Not quite one of our Smokehouses, but very much part of our BBQ family — this site brings the same passion for bold flavours and genuine hospitality to a more relaxed setting. Whether you’re rolling through town, heading to a show at the legendary Roundhouse, or relaxing in the hotel just upstairs, our diner is the perfect spot to refuel and unwind. From tender, fall-off-the-bone ribs to perfectly smoked brisket, every dish is crafted with skill, care, and the finest ingredients. As Kitchen Manager, you’ll bring that same passion to every plate — leading your team, maintaining high standards, and creating dishes that keep our guests coming back. Key Responsibilities • Oversee the day-to-day running of the kitchen across all meal periods, • Manage staff rotas, ordering, stock control, and supplier relationships, • Maintain GP targets and minimise waste, • Ensure consistent quality and presentation of all dishes, • Uphold excellent standards of food hygiene, safety, and allergen management, • Train, support, and motivate the kitchen team, • Work with management to plan menus and respond to demand during busy periods About You • Previous experience as a Sous Chef, Junior Sous, or Kitchen Manager, • Confident in managing kitchen operations, rotas, and stock, • Strong organisational and communication skills, • Passionate about producing high-quality dishes and consistent service, • Excellent understanding of food safety and allergen procedures, • Calm, reliable, and flexible during both quiet and peak trading times What We Offer • Competitive salary of up to £32,500 per year plus TRONC, • Meals on duty and staff discounts, • Opportunities for professional development and growth, • Supportive, friendly working environment If you’re ready to lead a small, capable kitchen team and take ownership of a growing all-day restaurant, we’d love to hear from you.
Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Top Jaws best burger in London, Bloggers choice at the 2024 National Burger Awards and recently won Best burger at the 2025 National Burger Awards. As a company we currently have 9 sites with more planned on the horizon in. We're on a really great journey, and we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Head Chef, you'll be working in leading your team from the front, drawing on previous head chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role are: • Running the service element of the kitchen (cooking standards, prep levels, managing the team), • Hygiene and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.), • Stock Management (Ordering, minimising wastage, staying on top of rotation), • Management of the team (development and training, rotas, recruitment, maintaining great team culture), • Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), Supy (ordering and stock), Planday (Rotas), Flow(Training and development), VitaMojo (Tills) Perks • Competitive share of service charge and tips, • 28 days holiday, • Employee referral scheme (refer someone in and get £200), • Friends and Family Discount, • Career Progression planning, • Free staff meals + Swaps with other exciting businesses., • Top Staff Parties, • Management Meals out., • The role is Salary and based on 48h/wk, made up from £34k basic, £9+ tronc, (£4k KPI bonus, 2.6k Deliveroo bonus, if targets are hit)
About the job Citadines Holborn-Covent Garden is seeking an experienced and confident Meetings & Events Coordinator to become part of our Team. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Meetings & Events Coordinator, you will be responsible for: Maximising conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall Demonstrating exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling Establishing and maintaining good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers) Managing the existing client database and actively engaging in the reacquisition of passive customers and acquisition of new business. To be successful in the role of Meetings & Events Coordinator, we require: Previous experience in events planning, hospitality or administrative support Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Strong communication skills Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £28700.00 per annum Department: Event Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member’s clubs 5 Hertford Street & Oswald’s. We are currently seeking a Member Wine Concierge to join our team at Oswald’s; our beautifully appointed private member's club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. Why work with us as a Member Wine Concierge? • Salary of £30,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 5 day working week between Monday – Friday on a rota basis, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Support the Wine Cellar team with administrative tasks including stock management., • Working closely with Cellar Manager to ensure all member wine orders are processed and received accurately, • Stock allocation, stock control and management of members’ reserve stock across various locations, • Coordinate delivery and collection of wines from members residential address and club reserve cellars in London What are we looking for? • Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous, • Driving license required Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Host- Part Time Position ( 3 days per week ) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Host to join our Upper Floor restaurant team. The company benefits our Host will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Host are: • Takes restaurant bookings from members and their guests., • To ensure to maximise capacity and number of covers in the restaurant, • To ensure that all guests are correctly and speedily logged and processed in the most courteous way., • To take food and beverage orders efficiently and professionally The Experience & Qualifications required of our Host are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Experience working in a similar role, and using SevenRooms system is beneficial. The working hours: • 3 days per week, • Shifts are 9 hours and range between Monday – Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Host at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
💊 Part-Time Pharmacy Dispenser – Roehampton (SW15) We are looking for a Part-Time Pharmacy Dispenser (16 hours per week) to join our friendly team at our online pharmacy based in Roehampton (SW15). If you have experience using ProScript or EMIS and a background in pharmacy dispensing, we’d love to hear from you. About the Role Reporting directly to the Pharmacist Manager, you’ll play an important part in delivering our caring and community-focused service. Your key responsibilities will include: Accurately labelling and dispensing prescriptions for patients. Ordering prescriptions for patients on our repeat collection service. Checking, ordering, and restocking medicines for the dispensary. What We’re Looking For Proven experience in a pharmacy setting, with knowledge of ProScript or EMIS. Excellent customer care and communication skills, with a patient-focused attitude. A positive, enthusiastic, and self-motivated approach. Ability to work well in a team and use your own initiative. Strong attention to detail and commitment to accuracy. What We Offer Ongoing training and support for the right candidate. A warm, supportive environment that values professionalism and care. Opportunity to be part of an established online pharmacy making a positive difference in the community. If you’re a motivated Pharmacy Dispenser looking for a flexible part-time role with purpose — apply today and join our growing team!
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. If you are looking to develop in a role you will be supported using the Clayers Academy to progress within the organisation, We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors. Removing kitchen waste and disposing of it properly . Completing weekly cleaning schedule. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Level 1 Food Safety Award (training provided) Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. Paid Breaks: We value your time and ensure you’re compensated for your breaks. Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. Celebration Day: An additional paid day off each year to celebrate something meaningful to you. Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. Volunteer Day: A paid day off annually to give back to your local community. Birthday Gift: Choose a special gift to celebrate your birthday. Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
We are seeking a Pharmacy Dispenser on a Part Time (16 hours p/w) basis for our online pharmacy. Experience of using proscript / EMIS and working in pharmacy is essential. Reporting to the Pharmacist Manager, you will be responsible for continuing the company’s positive and caring contribution to the community by: Labelling and dispensing prescriptions for patients, Ordering prescriptions for patients on our repeat collection service. Checking, Ordering and re-stocking medicine for the dispensary. You must have: Excellent customer care skills with a highly customer focused approach and good communication skills. An enthusiastic and self-motivated disposition, Team working skills and ability to use your own initiative. For the right candidate training will be provided but attention to detail and accuracy is paramount.
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen., • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers., • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat., • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen., • Communicate effectively with the kitchen team to maintain efficiency and accuracy., • Handle customer queries, issues, and complaints promptly and professionally., • Maintain stock levels of packaging, condiments, and other takeaway supplies., • Uphold cleanliness, hygiene, and food safety standards at all times., • Monitor performance of third-party delivery services and identify ways to improve service., • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment., • Confident in managing a small team with strong leadership and communication skills., • Organised, reliable, and able to stay calm under pressure., • Comfortable using delivery apps, POS systems, and managing multiple orders at once., • Passion for Caribbean cuisine and culture is a big plus., • Strong customer service skills and a proactive attitude., • Competitive salary with performance-based bonuses., • Staff meals and generous discounts on Reggae Kitchen favourites., • Opportunity to grow with a fast-rising Caribbean food brand., • Supportive and community-focused team culture., • Ongoing training and development opportunities.
The appointment of a Business Development Manager is central to Clove Mart Global Ltd’s strategy to consolidate its current retail success and expand into wholesale and online markets. Operating from Ilford Lane, one of East London’s busiest commercial corridors, the company handles a diverse product range including household consumables, storage solutions, electronic accessories, and lifestyle products. With consistent trading activity confirmed by our bank records and ledgers, the business requires a dedicated professional to manage sales strategies, drive customer acquisition, oversee marketing campaigns, and ensure compliance with trading standards. The Business Development Manager will enable the company to respond to increasing consumer demand, improve customer engagement, and optimise both retail and wholesale operations. This role is therefore integral to sustaining growth, maintaining competitiveness in a fast-paced retail environment, and ensuring the long-term stability and profitability of the business. 3) Duties and responsibilities: The Business Development Manager will play a pivotal role in shaping and implementing the company’s growth strategy. Working closely with senior management, the post-holder will: 4. Skills, Experience, and Qualifications Required 1. Minimum Graduate level education or equivalent (RQF Level 6)., 2. Good command of spoken and written English., 3. At least 2 years of experience in a similar role., 4. Strong attention to detail and commitment to quality.
We are looking for enthusiastic and talented Kitchen Assistant with Full UK Drivers Licence willing to be trained up to kitchen manager, to join our team at our kitchen in Nine Elms / Stockwell area. Our small team is well known for being friendly, enthusiastic & dynamic, with fabulous customer service. We pride ourselves on delivering a balance of knowledgeable service with warm personable hospitality. What we are looking for: Team player who communicates well with all colleagues Good punctuality, someone who is reliable, trustworthy, and honest Sense of urgency with a ‘Can Do’ attitude Have a genuine passion for cooking Previous experience within the hospitality industry and food safety training would be ideal but not essential Have Level 2 Food Hygiene Certificate (Must) Willingness to be trained up to Kitchen Manager Full UK Drivers Licence (Clean licence - 3yrs+) (Must) Experience of driving a manual van (Must) Able to work early morning and evening shifts Valid DBS Certificate (Must) Willing to participate at catering events Lives in South West London Job Responsibilities: Learning recipes and cooking dishes to our expected high quality and standards Provide support to chefs during food preparation and service Assist Kitchen manager with collection of catering ingredients Help the kitchen manager carry out daily HACCP and opening & closing checks in accordance to food safety regulations Must ensure kitchen appliances, equipment, work surfaces, floors and walls are cleaned, sanitised and well maintained on a daily basis to industry standards Assist the kitchen manager when receiving and unloading deliveries whilst making sure stock is stored properly by tidying and maintaining storage rooms attend training online and in person Staff Benefits: Flexible working hours Free staff meals on duty Staff discounts on catering Opportunity to participate at events and earn extra Wage: Part-time £14.00 per hour Job Types: Part-time hours: Hours per week depend on booked catering order Schedule: Morning, Afternoon and some evening shifts Flexitime Monday to Friday Weekend availability South West London Area: London: Would suit someone who lives in the South west London area, as there will be some early morning starts. Work Location: · In person
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. WHATS THE GIG, YOU ASK? As a Chef de Partie you are responsible for supporting the Head and Sous chef in a busy kitchen, delivering consistently high-quality food for our guests. You will provide courteous, professional, efficient and flexible service to guest and colleagues and deliver Clays operational standards. We are looking for a self-driven individual that strives for excellence with experience in the hospitality industry. DUTIES AND RESPONSIBILITIES • Assist the Sous Chef in the daily running of the Kitchen, • To be able to run all sections in our busy kitchen, • To ensure food is prepared and cooked to our high standard at all times, • Ensure dishes are served within our execution times without exception, • To offer training and support to junior colleagues, • To organise Junior colleagues and kitchen support colleagues with daily job lists, • Be able to stay claim in a busy kitchen with multiple orders being sent together, • Must be a good communication skills with both kitchen colleagues and front of house colleagues, • Ensure that Alert65 platform is filled out daily and that all colleagues are following food safety rules. SKILLS AND ATTRIBUTES • Ability to work under pressure, • Excellent culinary catering talent, • Minimum 3 years experience in a similar role, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Always looking for opportunities to improve your knowledge and abilities WHAT YOU'LL GET IN RETURN We value our colleagues greatly and want them to feel rewarded, this role is offered with a competitive base salary of £29500 per annum, plus weekly service charge. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.
Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.
Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: • Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish., • Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy., • Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy., • Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift., • Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary., • Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders., • Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: • How many hours do you need? We work around you!, • Flexible working hours, • Uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free meals while you’re on shift!, • Opportunity to grow within the company – we’re opening new sites soon! Requirements: • Previous experience in a customer-facing role (preferred), • Great communication and interpersonal skills, • Attention to detail, especially when packing orders, • Comfortable working with tills and handling transactions, • Positive and proactive attitude, • Able to stay calm under pressure and multitask efficiently, • Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼
About Us UC TRADE LIMITED is a dynamic cross-border trading and purchasing company specializing in sourcing and delivering high-quality products to customers around the world. We work closely with international suppliers and individual clients, offering tailored procurement and logistics solutions with a focus on trust, efficiency, and growth. Job Duties: • Develop and implement commercial strategies to drive company growth and market expansion., • Communicate effectively in both English and Chinese with clients, suppliers, and partners., • Manage supplier relationships, including price negotiation, contract management, and quality assurance., • Identify new business opportunities and build partnerships with distributors and brands., • Monitor sales performance, market trends, and competitor activities to support decision-making., • Lead and coordinate cross-border purchasing, logistics, and order fulfillment processes., • Collaborate with the marketing and operations teams to optimize customer experience and profitability., • Prepare business reports, forecasts, and performance analyses for senior management. Who We’re Looking For: • Bachelor’s degree or above in Business, Marketing, or related field., • Minimum 3–5 years of experience in commercial management., • Proven experience in cross-border purchasing or trading company preferred., • Strong proficiency in Chinese (Mandarin) -both written and spoken., • Strong negotiation, communication, and analytical skills., • Excellent understanding of supply chain, import/export operations, and cost control., • Proficient in English and Mandarin (both written and spoken); Cantonese is a plus., • Detail-oriented, proactive, and able to manage multiple projects simultaneously., • Strong leadership and problem-solving abilities in a fast-paced environment., • Familiarity with digital tools (Excel, ERP systems, and online marketplaces).
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
We’re looking for a hardworking and reliable E-Commerce Assistant/Packer to join our team! We’re a growing retail company specialising in clothing, beauty products, toys, and more – and we’re looking for a dedicated new team member to help us deliver a seamless shopping experience to our customers. This is a home-based role, so you must have a clean and organised space at home where you can store and manage stock. Applicants must an active drivers license & own their own vehicle! Key Responsibilities: - Pack customer orders carefully and accurately - Drop off orders to local stores or postage/drop-off points - Manage and update our online sales platform. This includes replying to customer messages and uploading new stock. The working hours are from Monday to Friday, 9AM-5PM (40 Hours Weekly). We offer a pay rate starting at £12 per hour with the possibility of an increase, depending on your performance. Pay date on the 20TH of each month. Experience is not necessary but will be a bonus. All necessary equipment and training will be provided. We’re looking for someone local to Stratford so please don't apply if you’re not nearby.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.