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Operation management jobs in London - Page 9Create job alerts

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  • Administrator
    Administrator
    2 months ago
    £24000–£28000 yearly
    Full-time
    London

    🌟 School Receptionist – Full-Time Hours: 8:00am – 4:30pm (40 hours per week) Salary: Competitive Location: North West London Recruiter: ECM Recruitment (on behalf of a primary school) ECM Recruitment is delighted to be recruiting on behalf of a warm, welcoming and high-achieving primary school in North West London. We are looking for an organised, confident and personable School Receptionist to join their team. This is an important role at the heart of the school’s daily operations. You will be the first point of contact for parents, pupils, visitors and external partners — representing the school’s values with professionalism, warmth and efficiency. ⭐ The Role As the School Receptionist, you will support the administrative, organisational and communication processes within the school and ensure that all visitors and callers receive a positive and professional experience. Key Responsibilities: Reception & Front of House • Serve as the first point of contact for parents, carers and visitors., • Manage visitor sign-in procedures and uphold safeguarding protocols., • Maintain a warm, organised and professional reception area., • Maintain manual and electronic records, ensuring accuracy and confidentiality., • Manage the school email inbox, responding or forwarding queries as needed., • Process attendance registers daily and support attendance monitoring., • Prepare, organise and distribute post, documents and school communications., • Support with organising school events, parents’ evenings, trips and staff training., • Draft and send professional email communications., • Assist with newsletters, letters and digital/print communications to families., • Enter and manage data within the school’s finance systems., • Produce reports as required., • Ensure all safeguarding procedures are followed for visitor access., • Be alert to unauthorised individuals and report concerns appropriately., • Previous experience as a school receptionist or administrator is highly desirable., • Strong written and verbal communication skills., • Excellent organisational skills and ability to prioritise under pressure., • Confident user of Microsoft Office; experience with MIS systems (e.g., Arbor) is an advantage., • High level of accuracy and attention to detail., • Warm, welcoming and professional manner., • Positive, adaptable and able to handle busy environments., • Committed to safeguarding, equality and confidentiality., • Able to use initiative and solve problems proactively., • GCSE English and Maths (or equivalent)., • Supportive and friendly staff team., • A role with real variety and responsibility., • The chance to be a key part of the school’s community and daily life.

    No experience
    Easy apply
  • Barback
    Barback
    2 months ago
    £11–£14 hourly
    Full-time
    London

    CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic barbacks who can confidently support our bartenders to deliver exceptional service. You would assist bar and floor team on daily basis and maintain standards to highest level. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) Love dining out? You'll love it even more with a 25% discount across all our bars. 28 days holiday. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. An awesome referral scheme – Good people know good people. Uniform provided. Excellent tronc renumeration. Opportunity to be part of Elite bartender school once progressed to bartender role. Ever changing offering with premium products. WHAT WILL I BE DOING? Maintain the highest standards of cleanliness. Assist with deliveries, bar restocking, cleanliness, glass replenishing and cellar management. Be open to learning in order to develop your knowledge and skills. Our barbacks should go on to be our next generation of bartenders. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? 20h - 30h per week. Salary up to £14.5 per hour

    Immediate start!
    No experience
    Easy apply
  • Business Development Manager
    Business Development Manager
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

    Immediate start!
    Easy apply
  • Delivery Driver
    Delivery Driver
    2 months ago
    £14.4–£16.5 hourly
    Full-time
    Nine Elms, Wandsworth

    Join our team as a reliable and disciplined Delivery Driver to support our early-morning produce distribution operations. Your role is vital in ensuring fresh produce is delivered accurately, on time, and in excellent condition to our customers. Key Responsibilities • Load, secure, and transport fresh produce from distribution points to customer locations., • Complete deliveries efficiently between 1:00 AM and 9:00 AM, adhering to assigned routes and schedules., • Ensure all orders are delivered accurately, in full, and in good condition., • Conduct daily vehicle safety checks and report any maintenance issues promptly., • Maintain accurate delivery documentation, including proof of delivery and discrepancy reports., • Follow food safety, hygiene, and cold-chain handling procedures at all times., • Communicate clearly with operations staff regarding delays, issues, or delivery updates., • Represent the company professionally with customers and partners. Requirements & Qualifications • Valid driver’s licence appropriate for the vehicle type., • Proven experience as a delivery driver, preferably in food, produce, or logistics., • Ability to work consistently in early-morning hours starting at 1:00 AM., • Physically fit and able to lift, carry, and move produce crates as required., • Strong time management and route-planning skills., • Reliable, punctual, and detail-oriented., • Understanding of basic food safety and handling standards (preferred). Key Competencies • Dependability and consistency, • Attention to detail, • Strong work ethic, • Customer-focused attitude, • Ability to work independently What We Offer • Stable early-morning hours with predictable finish times., • Competitive pay aligned with experience., • Supportive operations team and structured delivery routes., • Opportunity to be part of a fast-growing produce distribution network.

    Immediate start!
    Easy apply
  • Customer Service Manager
    Customer Service Manager
    2 months ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

    Easy apply
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