About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Opportunity: Events & Marketing Coordinator (Part-Time / Full-Time) Location: San Pietro London – Italian Restaurant, Kensington About San Pietro London San Pietro London is an authentic Italian restaurant in Kensington, specialising in fresh fish dishes, fine wines, and a warm, pet-friendly atmosphere. We pride ourselves on upholding Italian culinary traditions while constantly exploring creative new dishes and dining experiences. We are seeking a motivated and organised individual to join our team as an Events & Marketing Coordinator. Students or recent graduates are especially welcome to apply. Full training and guidance will be provided by our management team. Both part-time and full-time options are available. Key Responsibilities Assist in coordinating and organising private dining events, parties, and special occasions. Attend and support events to ensure smooth delivery and excellent guest experience. Support client communication under the guidance of the management team, ensuring a personalised service. Help plan, prepare, and manage weekly marketing campaigns through our booking operator, website, and social media channels. Coordinate photoshoots for dishes, events, and restaurant promotions. Assist with PR and marketing tasks. Contribute to the delivery of the restaurant’s business and marketing plans, including seasonal offers and campaigns. Maintain accurate event schedules and client records with supervision. Provide support in daily operations as directed, ensuring a smooth guest experience. Share creative ideas for promotions and events, with guidance from the management team. Requirements Motivated, organised, and willing to learn. Student or recent graduate preferred. Good communication skills. Enthusiasm for hospitality, events, and Italian cuisine. Positive attitude, team player, and proactive. Flexibility to work part-time or full-time, including evenings and weekends when needed. What We Offer Competitive salary based on experience and hours. Full training and guidance from an experienced management team. Opportunity to develop skills in marketing, events, photoshoots, PR, and hospitality. Flexible hours and a supportive, friendly working environment.
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Chef de Partie – The Greyhound Kew Location: The Greyhound Kew, Kew, London Start Date: Immediate Salary: Competitive, based on experience About Us The Greyhound Kew is a much-loved local pub, now entering an exciting new chapter. Located in the heart of Kew, we’re blending traditional charm with fresh energy, aiming to deliver a standout food and drink experience in a warm, welcoming setting. We’re looking for a passionate and reliable Chef de Partie to join our growing kitchen team and play a key role in delivering consistently high-quality food as we build something special from the ground up. The Role As Chef de Partie, you’ll work closely with the Head Chef and Sous Chef to ensure every dish leaves the kitchen to a high standard. You’ll be responsible for running your own section, maintaining high levels of prep, cleanliness, and consistency throughout service. This is a great opportunity for someone who takes pride in their work, enjoys working in a close-knit team, and is looking to grow in a supportive, energetic environment. Key Responsibilities Run a designated section of the kitchen during prep and service Ensure food is consistently prepared and presented to high standards Support the Sous and Head Chef with day-to-day kitchen operations Maintain hygiene, health & safety standards at all times Assist with stock rotation, deliveries, and kitchen organisation Contribute to a positive team environment Requirements Previous experience as a Chef de Partie or strong Commis Chef in a busy kitchen Passion for good food, seasonal ingredients, and quality execution Solid understanding of kitchen hygiene and food safety practices Ability to work well under pressure and stay organised during busy services Team player with a positive attitude and strong communication skills Ideally based in or around Kew Food hygiene certification preferred Why Join Us? Be part of a passionate team during an exciting transformation Supportive, hands-on management and leadership Opportunities for development and progression Competitive pay based on experience Friendly, inclusive, and professional working environment
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
At Casa Dino, we pride ourselves on offering authentic Italian dishes crafted from the freshest, locally-sourced ingredients. With a warm, welcoming atmosphere, we are a beloved spot for both locals and visitors to indulge in delicious meals and great wine. Whether it’s a cosy dinner for two or a family gathering, we’re committed to delivering the true spirit of Italy with every dish. What we’re Looking for: Your Responsibilities: What We Offer: • Competitive hourly rates + cash tips, • Full-time contract with flexibility, • Supportive team environment, • Staff discounts on food and drink If you’re ready to be part of a vibrant restaurant serving delicious Italian dishes and want to make a real difference in our customers’ experience, we’d love to hear from you!
Il Bistrotto, our brand-new restaurant opening soon in Chelsea, is looking for a dedicated Kitchen Porter to join our team. As a key part of our kitchen operations, you’ll play an essential role in keeping everything running smoothly. What You’ll Do: Ensure the kitchen is clean, organized, and well-stocked at all times Wash and store dishes, cookware, and utensils efficiently Assist chefs with basic food preparation when needed Manage deliveries and ensure proper storage of ingredients Maintain hygiene and safety standards in all kitchen areas What We’re Looking For: A hardworking and reliable team player Ability to work efficiently under pressure in a fast-paced kitchen Good organisational skills and attention to detail Previous experience in a similar role is a plus but not essential—enthusiasm and a strong work ethic matter most! What We Offer: A dynamic and friendly work environment Opportunities to grow within the company Staff meals and other benefits The chance to be part of an exciting new dining experience in Chelsea Five days schedule 28 days holidays If you’re ready to roll up your sleeves and be part of something special, we’d love to hear from you!
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!