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Job description At Al Dente, we are looking for a motivated Assistant General Manager to join our team in our South Kensington branch. We are ideally looking for someone to join our team ASAP. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. If you are looking for: - Friendly work environment - Life balanced and flexible rota - 28 days of holidays - Great Salary - Career development opportunities Please don’t hesitate to apply and join our big family today. - Job Type: Full-time This role requires experience with: delivery services, POS, Seven Rooms, cashier. You will need to demonstrate your ability of managing a team in a fast paced restaurant in central London. As a AGM you will be carrying out the following duties: - Stock take - Inventory - Payroll - Recruitment - Health and Safety - Training new staff members
Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Key Responsibilities: ** Customer Service:** - Greet customers warmly, take accurate orders, and provide friendly and attentive service. - Handle cash transactions and operate the POS system to process payments accurately. - Address customer enquiries, concerns, and feedback with professionalism and empathy. ** Coffee Preparation:** - Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. - Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** - Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. - Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** - Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. - Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** - Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: - Previous experience as a Barista or in a similar customer service role. - Strong knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude, with the ability to work in a fast-paced environment. - Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. - Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage: £11.50 – £13 per hour. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Office Manager - at small independent company working with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products) • Type: Permanent • Salary: £25,000 per annum • 22h per week (Start 5:00AM) • £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills. with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products) • Type: Permanent • Salary: £25,000 per annum • 22h per week (Start 5:00AM) • £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills.
Part time/Full time morning Barista - 6am to 2pm or 1pm to 9pm We are a small and independent café near fulham road and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensuring the display is always well stocked and looks nice - Preparing drinks carefully Part time/Full time Barista We are a small and independent café near Clapham Junction and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensurin is always well stocked and looks nice - Preparing drinks carefully and to our high standards - Cleaning equipment, work surfaces and public areas - Cash handling and ensuring all sales are processed accurately through our POS system Skills required: - Experience of working with customers, taking orders and dealing with queries - Reliable and trustworthy - Flexibility to work early morning and weekend shifts - Good attention to detail - Team worker - Good communication skills - A positive attitude - Coffee-making knowledge important Perks: - Staff food provided - Evolving position and pay - 28 days of holidays per year Pay: - between £10.5 to 11£ - monthly payments - Bonus: Every 6months on progression and sales Part timers schedule to be discussed *Applicants must have the right to work in Uk If you think you fit within our description please apply by clicking the apply button and tell us a little bit about yourself and previous experience.
Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
• Sales Management - Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. • Customer Service - Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. - Applying Camper’s Customer Services policies: o Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. o Knowing how to transmit product benefits and care tips to the customer. o Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. o Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. • Operations and Procedures - Store Operations: o Opening and closing the Store. o Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. o Correctly controlling and managing the cash register. Handling the POS-terminal. o Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. - Image: o Implementing Marketing and Visual Merchandising policies and strategies. o Complying with the Uniform Policy established by the Company. o Keeping the store area clean and tidy. JOB DESCRIPTION 2 o Keeping the staff room clean and tidy. o Immediately informing of any maintenance incidents. - Business Knowledge: o Knowing the commercial and brand trends of the Company and its competitors in the sector. o Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). o Knowing Camper’s Customer Services policy. o Knowing the Marketing and Visual Merchandising policies and strategies. o Knowing the SAP tool and its application.
A bright personality confident when greeting and serving customers, providing information on menus, multi tasking front of house duties, hands on experience with POS and a good understanding of Italian language. Only Team players who are flexible on rotas need apply. Sundays off Join our successful Delfino Mayfair Team
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
Location: 485 Cambridge Heath Rd, London E2 0EL, United Kingdom Job Type: Part-Time/Full-Time Job Description: We are looking for an enthusiastic, customer-focused Barista to join our team! As a Barista, you will be the face of our coffee shop, creating a warm, welcoming environment while preparing high-quality beverages and ensuring a memorable experience for every guest. Key Responsibilities: • Prepare and Serve Beverages: Craft a variety of coffee and espresso drinks, teas, and other beverages according to company recipes and quality standards. • Customer Service: Greet customers warmly, answer questions about menu items, make recommendations, and engage in positive interactions. • Maintain Cleanliness: Keep the bar area, equipment, and dining area clean and organized; adhere to health and safety standards. • Operate Equipment: Handle espresso machines, grinders, and other coffee equipment with care, ensuring they are clean and in proper working order. • Cash Handling: Accurately handle cash transactions, process payments, and manage orders through the POS system. • Inventory Management: Monitor stock levels of coffee beans, milk, syrups, and other ingredients, and restock as necessary. • Work as a Team: Collaborate with team members to ensure efficient service and a positive environment. Qualifications: • Experience: Previous barista or coffee shop experience preferred but not required; training will be provided. • Skills: Strong communication skills, attention to detail, and the ability to work quickly and efficiently. • Customer Focused: A friendly attitude and passion for providing excellent customer service. • Availability: Flexible schedule, including mornings, weekends, and holidays as needed. Perks: • Competitive hourly wage • Lunch from variety of foods and beverages • Opportunities for growth and advancement • Fun, team-oriented work environment If you’re passionate about coffee, customer service, and creating a welcoming space for our community, we’d love to meet you! Apply today and join our team!
Job Title: Cashier Location: 92 Brompton Rd, London SW3 1ER, London, UK Job Type: Full-Time Vacancies: 1 About Us: Hafiz Mustafa 1864 is a renowned, high-quality confectionery brand with a rich history. We are expanding our operations in London and looking for dedicated individuals to join our team. If you're passionate about customer service and enjoy working in a fast-paced environment, we'd love to hear from you! Key Responsibilities: - Handle customer transactions accurately using our POS system - Provide friendly and efficient customer service - Assist customers with inquiries and product selections - Maintain cleanliness and organization at the cashier's counter - Process payments (cash, card, etc.) and ensure proper handling of cash drawers - Balance the till at the end of the shift - Help with general duties around the shop floor when needed Requirements: - Previous experience as a cashier or in customer service is preferred - Ability to work in a fast-paced environment - Excellent communication and interpersonal skills - High attention to detail - Flexibility to work evenings, weekends, and public holidays - Eligible to work in the UK (provide passport or right-to-work details) What We Offer: - Competitive salary - Staff discounts - Opportunities for career growth - A supportive and vibrant working environment
- From: £15 ph (Basic £11.44 + TRONC) - Full time: 30 - 35 hours per week Who are we looking for? We are looking for someone to join our experienced floor team at Southbank centre. You will be personable, calm and hands on. You will have great energy and a willingness to learn. You will be great at building relationships with both customers and colleagues. You will have a strong desire to continue learning the job and progressing both personally and commercially. We are growing rather fast as a business so this person must have the determination to grow and learn in hospitality. What will your duties be? Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders and input them in POS system Serve food and drink orders