Po jobs in London

Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.

About Us: Join our energetic and friendly team as a barista at our bustling cafe. We're dedicated to serving top-quality coffee and providing excellent customer service in a vibrant atmosphere. Responsibilities: - Prepare and serve a variety of coffee beverages, teas, and other beverages with precision and consistency - Provide exceptional customer service by greeting and assisting customers in a friendly and efficient manner - Take customer orders accurately and handle transactions using our POS system - Maintain cleanliness and organization of the coffee bar area, including brewing equipment, supplies, and display cases - Uphold our standards for beverage quality and presentation, ensuring every drink meets our high standards - Collaborate with team members to ensure smooth operation during peak hours and contribute to a positive work environment Requirements: - Previous experience as a barista or in a customer service role preferred, but we're willing to train enthusiastic individuals - Passion for coffee and a desire to learn about different coffee beans, brewing methods, and flavor profiles - Excellent communication and interpersonal skills, with a friendly and approachable demeanor - Ability to work efficiently in a fast-paced environment while maintaining attention to detail - Flexibility to work mornings, evenings, weekends, and holidays as needed Benefits: - Competitive hourly wage with opportunities for tips - Training and development opportunities to enhance your coffee knowledge and barista skills - Employee discounts on food and beverages - Positive and supportive work environment with a passionate team If you're a coffee enthusiast with a knack for providing exceptional customer service, we'd love to have you join our team! Apply now with your resume and cover letter outlining why you'd be a great fit for our cafe. ---

About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment

Education - High School Diploma or GED : A minimum educational requirement. - Bachelor’s Degree : Preferred, especially in business administration, sales, marketing, or a related field. Experience - Retail Experience : Several years of experience in a retail environment, preferably in a supervisory or managerial role. - Sales Experience : Proven track record of meeting or exceeding sales targets. - Customer Service : Strong background in customer service and handling customer inquiries and complaints. Skills - Leadership Skills : Ability to motivate and manage a sales team. - Communication Skills : Excellent verbal and written communication skills for interacting with customers and staff. - Sales Techniques : Knowledge of effective sales techniques and strategies. - Problem-Solving : Strong problem-solving and decision-making abilities. - Organizational Skills : Ability to manage multiple tasks and prioritize effectively. - Tech Savvy : Familiarity with point-of-sale (POS) systems, inventory management software, and other relevant technology. Personal Attributes - Customer-Focused : A strong commitment to providing excellent customer service. - Results-Driven : Motivation to achieve and exceed sales targets. - Team Player : Ability to work well in a team environment. - Adaptable : Flexibility to handle a fast-paced and changing environment. - Integrity : Honest and ethical behavior. Additional Requirements - Availability : Willingness to work flexible hours, including evenings, weekends, and holidays. - Physical Stamina : Ability to stand for extended periods and perform physically demanding tasks, such as lifting and stocking shelves. - Training and Development : Capability to train and develop new staff members. Certifications (optional but advantageous) - First Aid/CPR : Certification can be beneficial. - Retail Management Certification : Offered by professional organizations like the National Retail Federation (NRF). These requirements can vary depending on the specific grocery store and its policies, but this list provides a comprehensive overview of what is generally expected for a Sales Supervisor role in a grocery shop.

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.

Duties: Greet and welcome customers in a friendly and professional manner Take customer orders and serve drinks and food Prepare and mix beverages according to recipes and customer preferences Maintain cleanliness and organization of the bar area Handle cash transactions and operate the POS system Monitor customer behavior and ensure a safe and enjoyable environment Restock bar supplies and replenish inventory as needed Collaborate with other staff members to provide excellent customer service Experience: Previous experience working in a restaurant or bar setting preferred Ability to multitask and work well under pressure Excellent communication and interpersonal skills At our establishment, we value teamwork, professionalism, and providing exceptional service to our customers. As a member of our bar staff, you will play a crucial role in creating a positive experience for our guests. We offer competitive pay rates, flexible scheduling options, and opportunities for growth within the company. If you are passionate about the hospitality industry, have a strong work ethic, and enjoy working in a fast-paced environment, we would love to hear from you. Please submit your application with your resume attached. Job Type: Full-time Salary: £13 to £13.5 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Saturday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 2 years (required) Bartending: 2 years (required) Work Location: In person

FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Hours: 40 hrs per week Based in: Mercato Metropolitano (Elephant and Castle) We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers

Salary: £27,000 per annum Days: 5 days a week including Saturdays (1 day off during the week) Timings: 8:30am – 5:30pm (Mon-Fri), 8:30am – 5:00pm (Sat) Location: 71 St. James’s Street, London SW1A 1PH Starting Date: Immediately Company Profile Truefitt & Hill Est. 1805 is recognised by the Guinness Book of World Records as the world’s oldest shaving company providing both products and services and is located in St. James’s, London. Key Responsibilities - Assist with booking appointments via telephone and email on a daily basis - Exceptional customer service - Maintain a pristine and inviting reception area, ensuring product displays are visually appealing and well-stocked to showcase the luxury product range effectively - Assist the store manager with merchandising duties including daily or weekly replenishment, monthly stock check and administrative duties Requirements - Minimum 3 years of experience within the beauty, barbering and retail arena - Able to work effectively as part of a team - Exceptional communication (oral and written) and strong interpersonal skills - Ability to work in a fast-paced and dynamic retail environment - Excellent time management & organisational skills - Proficient in Microsoft Outlook, Excel and familiar with POS systems Benefits - Employee discounts on Truefitt & Hill products - Training and development opportunities to enhance your skills and knowledge - Be part of a globally renowned brand - Pension Scheme

The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members.    - Schedule shifts and assign tasks to ensure optimal staff coverage.    - Conduct regular performance reviews and provide feedback and training.    - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently.    - Monitor customer satisfaction through feedback and adjust operations accordingly.    - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service.    - Manage opening and closing procedures.    - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations.    - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs.    - Conduct regular financial reporting and analysis.    - Implement cost-saving measures without compromising quality.    - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies.    - Conduct regular inventory audits and manage stock levels.    - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers.    - Plan and execute promotional events and special offers.    - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.

We are seeking an enthusiastic and friendly Waitress to join our team at Mumbai Square. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. As a Waitress, you will play a key role in ensuring our guests have an exceptional dining experience. Key Responsibilities: Customer Service: Greet guests promptly and courteously, presenting menus and providing detailed information when asked (e.g., about portions, ingredients, or potential food allergies). Order Taking: Accurately take food and beverage orders, relaying them promptly to the kitchen and bar. Service Delivery: Serve food and beverages in a timely manner, ensuring accuracy and quality presentation. Guest Interaction: Check in with guests to ensure they are enjoying their meals and take action to correct any problems. Up-selling: Make recommendations and inform guests of special menu items, promotions, or restaurant events. Payment Processing: Prepare checks and process guest payments using POS systems. Cleanliness: Maintain cleanliness and organisation of the dining area, including tables, chairs, and floors. Ensure all service areas are stocked and prepared for service. Team Collaboration: Work collaboratively with other staff members to ensure efficient service and guest satisfaction. Complaint Handling: Address any guest complaints or concerns promptly and professionally, escalating to the manager as necessary. Compliance: Adhere to all health and safety regulations, including food safety standards. Qualifications: Experience: Previous experience as a waitress or in a customer service role preferred. Skills: Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Knowledge: Familiarity with restaurant POS systems and cash handling procedures. Appearance: Professional appearance and demeanor. Physical Requirements: Ability to stand, walk, and carry heavy trays for extended periods. Must be able to handle occasional lifting of up to 25 pounds. Availability: Flexible schedule, including weekends, evenings, and holidays. Education: High school diploma or equivalent preferred.

Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this app or our email with a headline "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!

Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!

Sous Chef Salary: £43,000 in tronc Are you a Sous Chef with experience in Premium or Luxury Dining? We are seeking a talented Sous Chef to join our team at our renowned 5 Star Hotel in Park Lane We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Responsibilities Help in the preparation and design of all food and drinks menus Produce high quality plates both design and taste wise Ensure that the kitchen operates in a timely way that meets our quality standards Fill in for the Executive Chef in planning and directing food preparation when necessary Resourcefully solve any issues that arise and seize control of any problematic situation in the kitchen Manage and train kitchen staff, establish working schedule and assess staff’s performance Order supplies to stock inventory appropriately Comply with and enforce sanitation regulations and safety standards Maintain a positive and professional approach with coworkers and customers Requirements and skills 2+ years of experience as a Sous Chef Understanding of various cooking methods, ingredients, equipment and procedures Excellent record of kitchen and staff management Accuracy and speed in handling emergency situations and providing solutions Familiar with industry’s best practices Working knowledge of various computer software programs (MS Office, restaurant management software, POS) BS degree in Culinary science or related certificate would be a big plus as would speaking any other languages as we are an inclusive diverse kitchen What our Chefs say about us... "Nice place to work, Nice Team and People, very clean kitchen'' Apply Now and if successful we'll invite you for a trial so you can see for yourself We look forward to meeting you Job Type: Full-time Salary: £43,000 in tronc

Take customer orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Replenishment of POS stock such as drinks and crisps. Ensuring different areas are kept clean

Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restauGreet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests

About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire the team, ensuring each shift runs smoothly. - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Previous experience as a Shift Manager or similar management role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment

Part time/Full time morning Barista - 6am to 2pm or 1pm to 9pm We are a small and independent café near fulham road and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensuring the display is always well stocked and looks nice - Preparing drinks carefully Part time/Full time Barista We are a small and independent café near Clapham Junction and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensurin is always well stocked and looks nice - Preparing drinks carefully and to our high standards - Cleaning equipment, work surfaces and public areas - Cash handling and ensuring all sales are processed accurately through our POS system Skills required: - Experience of working with customers, taking orders and dealing with queries - Reliable and trustworthy - Flexibility to work early morning and weekend shifts - Good attention to detail - Team worker - Good communication skills - A positive attitude - Coffee-making knowledge important Perks: - Staff food provided - Evolving position and pay - 28 days of holidays per year Pay: - between £10.5 to 11£ - monthly payments - Bonus: Every 6months on progression and sales Part timers schedule to be discussed *Applicants must have the right to work in Uk If you think you fit within our description please apply by clicking the apply button and tell us a little bit about yourself and previous experience.

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!