Buscar empleo: 52 ofertas de trabajo de policy assistant en Harrow (noviembre 2026)

Office Assistant / Operations Administrator

Regency Foods is seeking an organised and reliable office assistant administrator who lives locally to support the smooth and efficient running of its office operations. To provide effective administrative and operational support to the business, ensuring the smooth day-to-day running of office activities and assisting the sales, warehouse, transport and management teams. 1. Key responsibilities Office Administration • Answer incoming telephone calls and deal with general enquiries., • Monitor and respond to incoming emails., • Maintain accurate filing systems and company records., • Prepare correspondence, reports and general office documentation., • Handle incoming and outgoing post., • Maintain office supplies and stationery. Sales and Customer Service • Process customer orders accurately., • Respond to customer enquiries by telephone and email., • Liaise with customers regarding orders, deliveries and queries., • Update customer information and maintain accurate records., • Assist the sales team with general administrative duties. Operations and Logistics • Assist with the coordination of customer deliveries., • Liaise with warehouse staff and drivers regarding delivery arrangements., • Prepare and process delivery notes and relevant paperwork., • Assist with stock records and inventory administration., • Report delivery discrepancies, shortages and operational issues to management., • Help ensure orders and associated paperwork are processed accurately and on time. Accounts and General Administration • Assist with processing sales invoices and purchase invoices., • Maintain records of invoices, payments and purchase orders., • Assist with filing and organising financial documentation., • Support management with basic administrative and reporting tasks. 2. General responsibilities • Maintain confidentiality regarding company and customer information., • Follow company policies and procedures., • Maintain a professional and helpful attitude., • Work effectively as part of a team., • Undertake other reasonable duties consistent with the position, as requested by management. 3. Skills and experience • Good written and spoken English., • Good telephone and communication skills., • Competent with Microsoft Office, particularly Excel and Outlook., • Strong organisational and administrative skills., • Good attention to detail and accuracy., • Ability to prioritise workloads and meet deadlines., • Previous office administration experience desirable., • Experience in food distribution, wholesale or logistics would be an advantage. 4. Personal qualities • Reliable and punctual., • Organised and methodical., • Proactive and willing to learn., • Able to work independently and within a team., • Flexible approach to changing business requirements. Working Hours • Monday to Thursday 7AM -3PM, • Friday 7AM - 12PM

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RD Global Ltd

Payroll Administrator

Job Summary We are looking for a detail-oriented, organised and reliable Payroll Administrator to join our team. The successful candidate will be responsible for supporting the smooth and accurate processing of employee payroll, maintaining payroll records and ensuring employees are paid correctly and on time. The ideal candidate should have good numerical skills, strong attention to detail, basic knowledge of payroll procedures and the ability to handle confidential employee information professionally. Previous experience in payroll or accounts administration would be an advantage. Key Responsibilities: • Process monthly and weekly payroll accurately and on time., • Prepare and issue employee payslips., • Maintain and update employee payroll records., • Calculate salaries, overtime, bonuses, deductions and statutory payments., • Assist with PAYE, National Insurance and pension contributions., • Handle payroll-related queries from employees., • Maintain accurate records of holidays, sickness and staff absences., • Assist with HMRC submissions, including RTI reporting., • Support payroll reconciliations and general finance administration., • Ensure compliance with payroll legislation and company policies. Skills and Requirements: • Good knowledge of payroll and basic accounting procedures., • Strong numerical and data-entry skills., • Good communication and organisational abilities., • Excellent attention to detail and accuracy., • Ability to maintain confidentiality., • Good knowledge of Microsoft Excel and payroll software., • Previous payroll or administrative experience is desirable.

Northwood Hills, Hillingdon

Namaste Lounge in Northwood is looking for an experienced, motivated and hands-on Bar Supervisor to join our busy hospitality team. The successful candidate will be responsible for supervising daily bar operations, supporting the Bar Manager and ensuring that the bar team maintains excellent standards of service, cleanliness, organisation and efficiency. Key Responsibilities: • Supervise daily operations across the main bar and garden bar., • Lead, support and motivate bartenders and mixologists during service., • Train new and existing bar staff and ensure company procedures are followed., • Monitor service standards, drinks consistency and presentation., • Assist with stock control, ordering, stocktakes and reducing wastage., • Ensure stock is correctly stored, rotated and labelled., • Maintain high standards of cleanliness, hygiene and organisation throughout all bar areas., • Ensure opening and closing procedures and daily checklists are completed correctly., • Monitor staff performance and report operational concerns to the Bar Manager., • Ensure bar equipment, fridges and workstations are maintained appropriately., • Handle customer enquiries and complaints professionally., • Ensure compliance with licensing requirements, health and safety procedures and company policies., • Communicate effectively with management and other departments to ensure smooth operations., • Lead by example and maintain efficient service during busy periods. Requirements: • Previous experience as a Bar Supervisor or in a similar supervisory position within a busy hospitality environment is essential., • Strong leadership skills and experience supervising and training bar teams., • Good knowledge of cocktails, spirits and beverages., • Experience with stock control, ordering and stocktakes., • Excellent organisational skills and attention to detail., • Strong understanding of bar cleanliness, hygiene and operational procedures., • Ability to manage a team and work effectively under pressure., • Excellent communication and customer service skills., • A proactive, hands-on approach to daily bar operations., • Flexibility to work evenings, weekends and bank holidays. What We Offer: • Competitive hourly pay dependent on experience., • Additional service charge (tronc)., • Opportunities for career development within an established hospitality group., • A professional and supportive working environment. If you are an experienced Bar Supervisor with strong leadership skills and a passion for maintaining high operational standards, we would love to hear from you. Apply now with your CV outlining your relevant experience.

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The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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